1. Robert Garnish, General Manager Innovation Manchester Boardroom: Building partnerships for innovation 12 May 2010 Prepared for:

2. Inside John Lewis 3. 4. Partnership in the past 5. Never knowingly not planning for the future 6. Employee engagement 7. Democratic structure Chairman Partners PartnershipBoard PartnershipCouncil Chairmans ManagementCommittee Trustees of the Constitution Waitrose MB John Lewis MB Corporate John Lewis Divisional Council Waitrose Divisional Council John LewisBranch Forums WaitrosePartnerVoice Corporate Forum 8. A different sort of company Different because each of us is a Partner with a sharedresponsibility for the Partnership and a drive to put its success first.Whats more, we take pride in treating each other withrespect and honesty, in delivering a truly outstanding customer experience and in enjoying a share in our financial success 9. Our principles

The Constitution contains the rules that describe the way we

operate. It also contains principles that summarises what the

Partnership stands for. These focus on:

the happiness of Partners through worthwhile and satisfying

employment in a successful business

the sharing of profit, knowledge and power

relationships between Partners and between the Partnership

and its customers, suppliers and the community at large

10. Freedom of speech 11. The Partner commitments 12. Preaching and practice Taking responsibility for business success Easter Sunday trading in Scotland Creating real influence over a working life 13. Preaching and practice 14. Encouraging enterprise The Good Suggestion scheme 15. The future? John Spedan Lewis April 1957