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Transcript of Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner [email protected]...
![Page 1: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/1.jpg)
Building Leadership Skills:Developing and Leading
ProjectsInstructor:
An Infopeople Workshop
December 2006
![Page 2: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/2.jpg)
This Workshop Is Brought to You By the Infopeople Project
Infopeople is a federally-funded grant project supported by the California State Library. It provides a wide variety of training to California libraries. Infopeople workshops are offered around the state and are open registration on a first-come, first-served basis.
For a complete list of workshops, and for other information about the project, go to the Infopeople website at infopeople.org.
![Page 3: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/3.jpg)
Introductions
• Name
• Library
• Position
• Your purpose in coming to this class on leadership and project management
![Page 4: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/4.jpg)
Workshop Overview
• Introduction to project leadership
• The organization map
• The project planning model
• Benchmarks for success
• Why projects fail
![Page 5: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/5.jpg)
Leading Projects
![Page 6: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/6.jpg)
Workshop Success
• Evolve your skills
• Apply the “reasonable” test
• Use issues that are real for you today
• Find a buddy at work
![Page 7: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/7.jpg)
Questions for the Group
• What constitutes a project?
• What constitutes project success?
![Page 8: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/8.jpg)
What is a Project?
• Personal time management
• Short term projects
• Ongoing projects
• Special projects
![Page 9: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/9.jpg)
What is Project Success?
• The better future
– for the individual library user
(relevance)
– for the community or institution
– for the library employee
– for the profession
![Page 10: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/10.jpg)
Project Benchmarks:
• Achieve strategic goals
• Everyone is treated well
• Parameters are observed
– time
– resources
– quality
![Page 11: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/11.jpg)
Exercise #1
What Contributes to Project
Leadership Success?
![Page 12: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/12.jpg)
The Organizational Map
• Three points of view: roles• Based on time and scope• Each role is equally important• We play all three roles
![Page 13: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/13.jpg)
Organizational Roles
• Task : React– immediate response
• Management: Pause– coordinate, communicate
• Leadership: Anticipate– risk, influence, and the future
![Page 14: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/14.jpg)
Blind Spots
• Task : Short time horizon– autonomy “bug”, project “creep”
• Management: Bureaucratic freeze– micromanagement, project “choke”
• Leadership: Lone eagle– loose cannon, elitism
![Page 15: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/15.jpg)
Typical Tasks
• Professional and technical
– Reference, cataloging
– Tech services, circulation
• Library user interaction
• Hands on, immediate
![Page 16: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/16.jpg)
Typical Management
• Earn trust and respect
• Resource allocation
• Coordination
• Oversight and supervision
• Bigger picture
![Page 17: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/17.jpg)
Typical Leadership
• Mission and vision
• The compelling future
• Two years out
• Politics
• Biggest picture
![Page 18: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/18.jpg)
How Do You Spend Time?
Using the letters “T”, “M” and “L”,
please rate the items from the list
you wrote earlier.
![Page 19: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/19.jpg)
Question for the Group
What distracts us from our leadership role when we are managing projects?
![Page 20: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/20.jpg)
Question for the Group
Why is the leadership role difficult?
![Page 21: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/21.jpg)
Exercise #2
Leadership Approaches
![Page 22: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/22.jpg)
What is Governance?
• Who makes decisions?
• What decisions does that person or group make?
• How do they make decisions?
![Page 23: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/23.jpg)
Project Governance
• Seek input from everyone.
• Document and communicate decisions.
• Execute the plan.
• Take responsibility and hold ourselves accountable.
• Give and take feedback.
![Page 24: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/24.jpg)
Exercise #3
How Well Does Your Library Support
Good Project Governance?
![Page 25: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/25.jpg)
Planning to Plan
• What are the job descriptions?
• What are the checkpoints?
• How much time do we need?
• How do we coordinate with others?
• How do we manage conflicts?
![Page 26: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/26.jpg)
Exercise #4
How Do We Plan for Project Success?
![Page 27: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/27.jpg)
Benchmarks for Success•
• Descriptive Benchmarks– what we see, hear, do
• Measurable Benchmarks– what we can count and measure
• Strategic Benchmarks– how we impact goals, mission, vision
![Page 28: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/28.jpg)
Descriptive Benchmarks
• Sensory-specific detail
• Physical evidence
• What we can see
• What we can hear
• What we and others do
![Page 29: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/29.jpg)
Measurable Benchmarks
• Time: deadlines, length of time
• Size: measure, change (big, small)
• Location: specific place
• Number: count, change (more, less)
![Page 30: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/30.jpg)
Strategic Benchmarks
• The hardest to achieve
• Can take years to identify
• Tied to the strategic plan
• Significant change or impact
• Bottom line: the library user
![Page 31: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/31.jpg)
Exercise #5
How Do We Use Benchmarks to
Create Criteria for Project Success?
![Page 32: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/32.jpg)
The Project Triangle
• Do you want it good?
• Do you want it cheap?
• Do you want it fast?
![Page 33: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/33.jpg)
Question for the Group
What are examples of things you
prefer good, cheap, or fast?
![Page 34: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/34.jpg)
Three Bottom Lines
• Avoid one-bottom-line thinking
– perfectionism
– false economy
– false productivity
![Page 35: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/35.jpg)
Project Priorities
• Everyone needs to know
• Agreed-upon for every project
• Priorities support consistent choices
![Page 36: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/36.jpg)
Project Ratios
• Everything can’t be a “10”
• Shorthand for discussing ratios
• Creates project expectations
![Page 37: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/37.jpg)
Project Expectations
• What are the goals, sorted by priority?
• What are the parameters?
– Quality, time, resources, legal
– Civility: how we treat each other
![Page 38: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/38.jpg)
Exercise #6
How Can We Use the Project Triangle
to Communicate Expectations?
![Page 39: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/39.jpg)
Exercise #7
What is Your Project Readiness
Score?
![Page 40: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/40.jpg)
Exercise #8
How Can You Prevent Project
Failure?
![Page 41: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/41.jpg)
Your First Step
What will you do to apply leadership
skills to your next project?
![Page 42: Building Leadership Skills: Developing and Leading Projects Instructor: Pat Wagner pat@pattern.com An Infopeople Workshop December 2006.](https://reader034.fdocuments.in/reader034/viewer/2022051416/56649e405503460f94b3157c/html5/thumbnails/42.jpg)
The Early Bird…