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Building Experts Working in Compliance & Animal Management Program

Successful completion includes the nationally accredited qualifications PSP40116 Certificate IV in Government & ACM40117 Certificate IV in Animal Control and Regulation

Information Pack

We We build build expertsexperts

We’ll build upon your existing experience and support you to becomea confident, skilled and knowledgeable Local Laws Officer.

Your development will be supported by our Whole Person Learning Modelthat understands that you’re unique and human - not robots!

There’s no tests or exams and you’ll benefit from learning in interactive live virtual classrooms where you can have all your questions answered

and share your experiences with other LLO’s.

Sessions are scheduled 1 x weekday (9am-5pm) every 3 weeks, to help you manage your existing commitments.

We’ve included extra coaching days within the program to help you stay on trackand to help ensure that you keep a healthy work/home/study balance.

If you’re not already working in the sector, Warner Institute will organise yoursupervised work placement(s) to ensure that you get the

real-world, hands-on experience that you need.

Skills First Program funding* is in place and the Program Tuition Fee is $1,980for those who meet the eligibility criteria.*

There are no additional materials costs (all your materials are included) orAdmin Fees and payment plans are available if you need one.

Successful completion includes the nationally accredited qualificationsACM40117 Certificate IV in Animal Control & Regulation &

PSP40116 Certificate IV in Government

* $1,980 is the applicable Skills First Program funded Tuition Fee for those participants undertaking the nationally accredited qualifications ACM40117 Certificate IV in Animal Control & Regulation & PSP40116 Certificate IV in Government. Participants must meet funding eligibility criteria. This training is delivered with Victorian and Commonwealth Government funding. People with disabilities are encouraged to apply.

Warner Institute, a division of Warner Group Pty Ltd warnerinstitute.com.au RTO: 21622 ABN: 26 935 546 475 © Copyright: 20204

We build experts

Warner Institute, a division of Warner Group Pty Ltd warnerinstitute.com.au RTO: 21622 ABN: 26 935 546 475 © Copyright: 2020 5

We’ll build upon your existing knowledge and experience and support you to become a more confident, skilled and professional local laws officer.

You’ll be better equipped to:

manage conflict and deal with stress,

understand the importance of, and provide, accurate statement taking,

plan, initiate, undertake and finalise investigations,

document and present evidence in court including exhibits and witnesses, communicate with a client service ethos,

understand and implement safer work practices to better protect yourself, your colleagues and your community,,

parking regulation, and

identify & interpret animal body language and behaviour and how to respond appropriately,

other animal management disciplines including, pound procedures and seizure, plus more

Successful completion includes the nationally accredited qualifications ACM40117 Certificate IV in Animal Control & Regulation & PSP40116 Certificate IV in Government.



Delivered by people with in-the-field expertise, this program supports Local laws officers and rangers in developing a fuller understanding of their role and provides them with the necessary skills and tools to undertake their work more confidently and effectively.

Participants learn in interactive workshop-style sessions alongside others from within the sector. The program content includes a series of experiential sessions. These include a simulated investigation where participants are walked through the process from assessing the non-compliance, writing a brief of evidence and then presenting in a court simulation. In addition, a workshop with live animals completes the animal control & regulation component of the program.

Participants are assessed as they go and undertake a workplace improvement project^ as part of the program. Program ‘take-aways’ ensure that their learning is transitioned back to within their work-role after every session.

Successful completion includes the nationally accredited qualifications ACM40117 Certificate IV in Animal Control & Regulation & PSP40116 Certificate IV in Government.



* Participants must meet funding eligibility criteria. This training is delivered with Victorian and Commonwealth Government funding. People with disabilities are encouraged to apply.

Coaching Days to support you.Included within the total of 23 Classroom Training Sessions are 3 x Full Day Coaching Sessions. These are scheduled at regular points throughout the program. These Coaching Sessions have been created to support you with individual coaching including simulated tasks, role-play assessments, subject matter revision, workplace assessment, review and any required catch-up.

Study materials included

Governmentfunding

available*

Certi�cate IV Investigations& Court

Workshop

Workplace Project

included^

Parking Workshop

Live AnimalsWorkshop

23Sessions

23Coaching& ReviewSessions

Program Content

Participants learn in interactive live virtual classes alongside others to engage and support them throughout the program. This will include a combination of classroom learning, court room simulation, animal control lab, self-directed learning, coaching days and workplace assessment.

Conflict management and dealing with stress in the workplacePSPGEN032 Deal with conflict PSPGEN029 Value diversityACMACR404 Manage conflict situations in an animal control and regulation environmentWhole Brain Thinking (HBDI) and emotional intelligence

Parking regulation and application workshopLGAREGS301A Implement parking controls

Setting the framework for working in government PSPETH001 Uphold the values and principles of public service PSPGEN043 Apply government processes PSPLEG002 Encourage compliance with legislation in the public sector PSPPCY004 Support policy implementation

Contributing to a healthy & safe workplaceBSBWHS201 Contribute to health and safety of self and others ACMWHS401 Maintain workplace health and safety processes

Live animal handling & pound workshopACMACR403 Identify and respond to animal behaviour ACMACR408 Coordinate seizure of animalsACMACR402 Assess and impound animals ACMACR406 Carry out pound procedures

Supporting you to apply your regulatory powersACMACR401 Comply with animal control and regulation requirements PSPREG003 Apply regulatory powers

Enhancing your planning and service delivery as a member of your teamPSPGEN025 Develop and implement work unit plans Contributing as a team memberPSPGEN023 Deliver and monitor service to clients

Undertaking investigationsPSPREG005 Assess compliance PSPINV001 Plan & initiate an investigationPSPREG008 Act on non-compliance PSPINV002 Conduct an investigationACMACR409 Prepare and present animal control and regulation case (Part 1)

Statement taking & preparing the brief of evidenceBSBINM301 Organise workplace information PSPREG010 Prepare a brief of evidenceACMACR409 Prepare and present animal control and regulation case (Part 2) PSPREG011 Give evidence (Part 1)PSPINV003 Finalise an investigation

Present evidence in courtPSPREG011 Give evidence (Part 2)

^ The Workplace Project is not compulsory - please read “Workplace Project” text of the “Choosing the program the best fits what you need section in this Info Pack for a full explanation.

Additional Practical Workplace Skills Sessions If you are not currently working as a Local Laws Officer/Council Ranger or other relevant role within local government, then you will be required to undertake 2 x Full Day Practical Workplace Skills Sessions. The first of these sessions is an Introduction to the Sector Session. This is run prior to the program commencing. The other session is scheduled within the program as 1 x Full Day Practical Workplace Skills Session. The content of these sessions will further support your learning journey and better assist your understanding of complex workplace tasks and concepts. They have been designed to support high quality training to the Local Laws sector within local government. Attending these sessions are mandatory for all participants who are not currently working in a Local Laws or other relevant roles within local government.

Volunteer or work experience We encourage participants who are aspiring to gain employment in a Local Laws/Council Ranger role to seek out relevant volunteer and/or work experience opportunities so that they can better relate the learning of new knowledge and skills back to a relevant work environment throughout the program. Additionally, we have been informed that some local government organisations prefer participants of this program to have practical experience in the workplace. Details will be discussed as part of your induction.


Program Content Timeline (Sessions)Building Experts Working in Compliance & Animal Management ProgramSuccessful completion includes the nationally accredited qualification ACM40117 Certificate IV in Animal Control & Regulation & PSP40116 Certificate IV in Government.

Preparing a Brief of Evidence

+Court

workshops

23

This timeline is provided to summarise the main ‘workshop’ components of the program and is therefore for illustrative purposes only.Other subject matter is included within the program. Homework, self-study and independent research are required for successful completion of the program.The actual scheduling may need to vary according to timetabling requirements specific to the delivery of an individual program e.g. specialist facilitator availability, specialist venue availability, end of year holidays, etc.

Receive

ACM40117 Certificate IV in Animal Control & Regulation

+

PSP40116 Certificate IV in Government.

Completion

WH&Sworkshop

Local Govt. Parking

workshop

Conflict Managment &

Dealing with Stressworkshop

Compliance, Legislation and

Values & Principles of the Public Sector

workshop

Applying your Regulatory

Powersworkshop

Animal Control workshop

Managing Managing risk risk

Parking Practical Workplace

Skills Sessions

ConflictMngt

Live Animals

1Rights,

ethics & lawsRegulatory

PowersInvestigations

WorkplaceObservationAssessment

Con�ictManagement

Parking Workshop

WorkplaceSafety

InvestigationsWorkshop

Live AnimalsWorkshop

Statement Taking &

Investigationsworkshops

Presenting Evidence in

Court

Investigations & Court

Workshop If you are not currently working in a Local

Laws or other relevant role within local

government, then you will be required to

undertake an additional 2 x Full Day Sessions

(Introduction Session + Practical Skills Session)

This means you will undertake a total of

25 x sessions

We encourage participants who

are seeking to gain employment as a Local Laws Officer/Council Ranger to seek to

undertake volunteer and/or work experience in a relevant setting so

that they can better relate the learning of new knowledge and

skills back to a relevant work environment

throughout the program.


Additional Program Content (every session)Building Experts Working in Compliance & Animal Management ProgramSuccessful completion includes the nationally accredited qualification ACM40117 Certificate IV in Animal Control & Regulation & PSP40116 Certificate IV in Government.

Meditation to support clarity & balance in

times of stress

Coaching to support you if you get stuck & help you to stay on track

Participants ‘Take-Away’ actions to work for

improvements making

learning useful

Your Program Manager is available to support you

between sessions if you

get stuck.

Your Partnership Manager is

there for you too!

They want to see you succeed.

Mindfulness to refresh your mind & support clear

focussed thinking

These tools will help you during

times of stress or conflict

Regular meditation is proven to

support better health and wellbeing.

The health benefits from practicing

include increased blood flow to

the brain and a strengthening of your core which will support your wellbeing in the

field.

MeditationMeditation CoachingCoaching Take-awaysTake-aways SupportSupportMindfulness Yoga & stretching

Yoga & stretchingexercises to keep your body & mind

awake

Our interactive live virtual classes allow you to

learn alongside others and have

all your questions answered just as if you were all in

the same room but from the safety of your own home.

Interactive live virtual

classes


Investment SummaryBuilding Experts Working in Compliance & Animal Management ProgramSuccessful completion includes the nationally accredited qualification ACM40117 Certificate IV in Animal Control & Regulation & PSP40116 Certificate IV in Government.

Tuition Fee (A)

Invoicedby W.Inst.

Concession Tuition Fee

(A) (B)

Invoicedby W.Inst.

Study materials &

Administration Fees

Invoicedby W.Inst.

Approximatevalue of Skills First Program funding

providedto support this

enrolment

Skills First Program Funded Participant $1,980 $396 $0 $9,915

Full Fee Participant $6,500 - $0 -

Recognition for Prior Learning (RPL) per Nationally Accredited Unit $350 - $0 -

Please ensure that you read this fee information set out in the table above in partnership with the ‘Additional Information’ section set out on the next page.These Tuition Fees as published are subject to change given individual circumstances at enrolment. This training is delivered with Victorian and Commonwealth Government funding. People with disabilities encouraged to apply.Nominal Hours: = 1,100 / Nominal Hourly Tuition Fee = $1.80, Nominal Hourly Concession Tuition Fee = $0.36


Additional Information All study materials and administration fees are included in the Tuition Fees quoted.Warner Institute payment terms apply. Warner Institute Refund Policy applies.Warner Institute does not require more than $1,500 to be prepaid for any program.Funding eligibility will be verified for each participant before finalising their enrolment.There is no reduction in the Tuition Fee for Credit Transfer for Full Fee Participants.

A. Victorian Government Skills First Program: Must be up-skilling and an Australian Citizen, Permanent Resident, holder of a Permanent Visa, or a NZ citizen, not have completed or be enrolled in a total of 2 or more government funded training programs during this year and not have commenced or undertaken more than 2 government subsidised courses at this same qualification level, including this course, in their lifetime. Other criteria applies. Some exceptions to the Skills First Program eligibility criteria apply including, but not limited to;- Latrobe Valley Initiative’ Transition Program can access an exemption to the upskilling rules for one qualification. - Victorian Government Back to Work Scheme can access an exemption to the upskilling and/or ‘two in a lifetime’ rules. - Asylum Seeker, Refugee and/or Victim of Human Trafficking Scheme can access an exemption to the citizenship/residency requirements.

B. Concession Tuition Fees: Must be a holder of a current and valid Australian Government issued Health Care Card, Pensioner Concession Card or Veteran’s Gold Card - also known as a Repatriation Health Card – and people who are dependant partners or children of the Health Care Card or Pensioner Concession Card, but not the Veteran’s Card. Under the Indigenous Completions Initiative, individuals who self-identify as being of Aboriginal or Torres Strait Islander descent must be charged the Concession Tuition Fee even if they do not hold any of the previously mentioned valid Australian Government issued concession cards. IMPORTANT: The Concession Tuition Fee can only be accessed where the Participant is personally responsible for the payment of the Tuition Fee. It cannot be accessed where the employer, Job Active provider or another third party is responsible for payment.


You can trust us

it’s easy to trust us

There are lots of reasons why

2005since

we’ve been training people


Jania Warner, Managing Director, Warner Institute

“Our commitment to the Local Laws & Animal Regulation sector is to develop professional, knowledgeable and confident employees who will capably undertake their roles and positively engage with their communities”

“now find I have more confidence in interacting with other people, asking questions of people in different areas of Council.”

Participant, Compliance and Animal Control Program


“ ...dealing with conflict was really helpful as I happened to have that situation in the working environment and it was great to have the additional skills to handle it.”

“ ...They are finding the opportunity to network with other officers beneficial, and it’s also assisting them to go out into the field with more confidence because of the knowledge they’ve gained.”

Manager of Participants, Compliance and Animal Control Program

“…learning animal handling. Practical activities were the best as you could apply your knowledge...”


“ …(I’m using) the techniques in communicating with people in the community – whether negative or positive conversations - to diffuse any potential problems.”


“ ..(improvement in) skills of management and being able to prioritise workload. Also being able to access and use resources with more confidence because of better understanding of the language used.”

Manager of Participants, Compliance and Animal Control Program


Contextualised materialContent is condensed into blocks of like subject matter and that reflects the experience level of each group making the learning meaningful. It’s learning that makes a difference.

Consultative deliveryIn each session, the content will be related back to specific issues that you are dealing with at work right now. Take-Away exercises will help ensure that what you’re learning in each session is immediately useful to you. It’s learning with real-world relevance.

Nurturing and supportYou’ll have a dedicated Program Manager wholly support, coach and mentor you. They’ll also make themselves available between sessions if you get stuck. It’s learning built upon a safety-net of increased confidence and support.

Multi-learning methodologyOur workshop style sessions incorporate a range of activities relevant to your learning including, yoga, mindfulness and other exercises. We ensure that they’re fun. It’s learning by engagement - not by rote, or robots.

Our Whole Person Learning Model

We recognise that each participant is unique and human - not some widget in a training production line.

Our Whole Person Delivery Model makes it easier for participants to transition their new learning to the workplace because they feel more confident about self.


Whole Pe rson

Learning

Intellectual intelligenceBuilding the capacity for the retention and adoption of new knowledge and skills back at work through a multi-learning style approach.

Creative intelligenceEngaging creative power to stimulate innovation, problem solving, and ability to anticipate change and then move forward with it.

Emotional intelligenceEngendering a greater sense of self awareness and an understanding of others enhances workplace communications and interactions.

Spiritual intelligenceTools to further build inner authentic strength and resilience through connection to values, talents and passion.


Learning Pathways

Skills, capability and leadership of self

Certificate IV

Local Lawsspecialist

Introduction for new entrants

Entry level skills specific to working in Local Laws and/or Animal Control

gained within a job role.

Specialist skills specific to working in Local Laws in a Local Government environment supporting compliance.

Building Experts Working in Compliance & Animal Management Programsuccessful completion includes ACM40117 Certificate IV in Animal Control & Regulation & PSP40116 Certificate IV in Government [Part Time]

Confident Leader Program for Government#

successful completion includes PSP40116 Certificate IV in Government & BSB42015 Certificate IV in Leadership & Management

Essential technical & operational skills


This chart is provided as a helpful guide to stimulate discussion and begin the process of identifying the learning pathways and learning program(s) that might best fit your needs. It is not designed as a definitive or prescriptive tool. Other learning pathways exist. It should be supplemented with further informative discussion.

* This program is only offerred as a Customised In-house Program.

Leadership of self and others

Effective Leader Programincorporates BSB51918 Diploma of Leadership & Management

Effective Leader Program for Government*incorporates BSB51918 Diploma of Leadership & Management & PSP50116 Diploma of Government

Diploma

Team Leader, Coordinatoror Manager

Leadership & specialist skills to work effectively with teams.


Coaching Days to support youIncluded within the total of 23 Classroom Training Sessions are 3 x Full Day Coaching Sessions. These are scheduled at regular points throughout the program. These Coaching Sessions have been created to support you with individual coaching including simulated tasks, role-play assessments, subject matter revision, workplace assessment, review and any required catch-up.

Is this program right for you?The content and delivery of this learning program is tailored to people who are currently employed in a local laws role, or who have previously worked in a compliance role within an organisation and/or with animals in a pound, animal welfare, animal shelter and/or animal husbandry, and who are seeking the broad skills and knowledge to undertake roles responsible for ensuring statutory compliance within the requirements of legislation, regulations, government and organisational policy combined with the skills and knowledge required to also effectively undertake animal control and regulatory functions, predominantly within a local government context, or an animal welfare orientated organisation.

Career PathwayCompleting this nationally accredited learning program provides you with the qualification to work in a range of roles including, but not limited to; an animal management officer undertaking animal control and regulatory functions, authorised officers undertaking regulatory control functions including parking and planning.

Qualification Description Source: training.gov.au

This Certificate IV level animal control qualification is the industry qualification for persons undertaking animal control and regulatory functions. Animal control and regulation (also known as urban animal management) is a function provided by local and State/Territory governments. It provides a community management service comprising four elements - regulation, education, information and infrastructure. The job role that this qualification describes is an animal management officer undertaking animal control and regulatory functions.

The Certificate IV level Government qualification allows for the attainment of occupational specific competencies for those working in operational roles without supervision in the public sector. Graduates at this level will apply knowledge and skills to demonstrate autonomy, judgement, and limited responsibility with established parameters. The generalist qualification is particularly suited to those working in an environment requiring multi-skilled personnel and/or small or regionally based organisations. For additional explanation and conditions regarding specialisation for this qualification, please refer to training.gov.au

Choosing the program that best fits what you needProgram delivery, homework and computer & internet requirementsThis program is predominantly delivered as a series of interactive live virtual classes and so participants will require access to a computer or tablet and reliable internet access and capacity to stream video with audio for each timetabled session. Participants will be required to attend a a number of specialist face-to-face sessions where strict social distancing practices are in place inckuding the Parking, Live Animal Management, Investigations and Court workshops. This program is delivered 1 x weekday (9am-5pm) each 3 x weeks across 23 x Full day Sessions as a Part Time Program across approximately 16 months. There are an additional 2 x Full Day sessions for those not currently working in a relevant Local Laws role within the sector. Some components of the program are delivered as two consecutive weekdays where the subject matter requires. Homework including self-study and independent research of on average 3-4 hours a week are required for successful completion of the program.


Packaging rules, electives and clustered assessmentThis program has been developed in continuous consultation with the Local Government Sector. It has been developed to support employees who are in a local laws role and who work as part of a team. The packaging rules for these qualifications are:

Credit TransfersWhere you have applied for Credit Transfer(s), and these have been confirmed and approved by Warner Institute, you will be provided with a revised Program Pack (Timetable). Where the program commences before your application is approved by Warner Institute, you will be required to attend all sessions of the program until the approval is granted. All such approvals will be provided in writing. Your Tuition Fee will be adjusted if your participation is being funded under the Skills First Program. There is no reduction in the Tuition Fee for Credit Transfers for Full Fee Participants.

In packaging these 2 x nationally accredited qualifications together you will undertake a total of 27 accredited units. This is 4 fewer units than you would undertake if you studied the qualifications separately because of the credit transfer of equivalent units between qualifications. The selection of elective units included are based upon industry feedback and are considered necessary to your effective development within the sector. Nationally accredited units are combined (clustered) into blocks of similar subject matter and their content is delivered and assessed together. Learners will only receive competency in any unit within the cluster when they have been assessed as competent for all elements within the cluster.

PSP40116 Certificate IV in Government 6 Core Units + 9 Elective Units Total number of accredited units = 15

ACM40117 Certificate IV in Animal Control and Regulation11 Core Units + 5 Elective Units Total number of accredited units = 16

Source: training.gov.au

Restriction on ‘catch-up’ sessions for the Investigations + Court, Parking and the Animal Management WorkshopsDue to the restrictions on the availability of the specialist venues and the subject matter experts who present each of these assessment clusters, the technical nature of the subject matter and also the progressive nature of these assessment clusters, there are no catch-up sessions available. If you do not attend a session within one of these clusters, then your participation will be rescheduled to a future date when they are again scheduled to be delivered. This will delay your successful completion of the program and your attainment of both/either qualifications.

Workplace ProjectParticipants are encouraged to work with their manager/supervisor to select and undertake a workplace improvement project. This project is undertaken across the duration of the program with the aim that it provides another opportunity for reinforcing newly learned skills and knowledge. Feedback from employers consistently rates the inclusion of this project highly as an effective tool in helping to transition the course content back into the workplace in a practical way. Whilst completion of the Workplace Project is encouraged, it is not essential to attain these nationally accredited qualifications.

Additional Practical Workplace Skills Sessions If you are not currently working in a Local Laws or other relevant role within local government, then you will be required to undertake 2 x Full Day Practical Workplace Skills Sessions. The first of these sessions is an Introduction to the Sector Session. This is run prior to the program commencing. The other session is scheduled within the program as 1 x Full Day Practical Workplace Skills Session. The content of these sessions will further support your learning journey and better assist your understanding of complex workplace tasks and concepts. They have been designed to support high quality training to the Local Laws sector within local government. Attending these sessions are mandatory for all participants who are not currently working in a Local Laws or other relevant roles within local government.

Volunteer or work experience We encourage participants who are aspiring to gain employment in a Local Laws/Council Ranger role to seek out relevant volunteer and/or work experience opportunities so that they can better relate the learning of new knowledge and skills back to a relevant work environment throughout the program. Additionally, we have been informed that some local government organisations prefer participants of this program to have practical experience in the workplace. Details will be discussed as part of your induction.

W-Inst_Doc_024_CIV_Animal_Control_Government_Info_Pack_200527

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