Building customer-first experiences - Techblocks › wp-content › uploads › 2017 › 08 ›...
Transcript of Building customer-first experiences - Techblocks › wp-content › uploads › 2017 › 08 ›...
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Web Mobile Cloud
Building customer-first experiences
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Functional Areas
Strategy Design Technology
Building Engaging Customer Experiences:
Content
Management
CRM e-Commerce Mobile Cloud Business
Intelligence
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Data Warehouse, Data Cubes And Data Lakes
Dashboards, Reports and Business
Intelligence KPIs
Rich VisualizationsCollaboration, Sharing, Export & Import, Slice
N Dice
Our BI ExpertiseTechBlocks offers a set of rapid, highly targeted services to help you get better value from your business intelligence solutions
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Making Better Decisions Faster
BI Health Check: An action plan to get
BI functioning more smoothly for
organizations that already have
ongoing BI initiatives and solutions
BI Readiness Assessment: Helping you
prepare for a successful BI
implementation
BI Strategy & Roadmap: Helping you
aggregate disparate BI initiatives into a
strategy foundation and track data
from scattered sources to address
specific and complex business
problems.
Reporting & Visualizations: A pilot
solution, based on your systems/data,
allowing you to experience rich visual
reports and data models to track KPIs
and slice and dice data instantly based
on various business parameters.
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Leveraging BI & Reporting for
Generation and T&D
Utilities : BI & Reporting
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Power Generation
Enterprise Resource
Planning (ERP)
Enterprise Asset
Management (EAM)
Asset Lifecycle Management
Systems (ALM)
LOB Applications
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- Next Point of Failure
- Plant/ Asset Health Status
- Worker Safety Metrics
- Reliability Maintenance Results
- Outage Management Processes- - Timeline of Outage
- - Scope creep - - Onsite Contractor Management
- - Budget Tracking
Sample Areas for Operational Dashboards:
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Development Planning Dashboards
Plant Status
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Production Capture Sustainability Reports
SharePoint Projects Executive Summary Dashboard
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TechBlocks Sample Works
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Customer Service Dashboard
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High Level POC
- Walk through of a solution
- Review and validate solution
- Decide next steps beyond
Milestone 3: 1-2 days
- Identify platform, technology solution for the POC
- Identify data integration, extraction, harmonization and presentation
- Review solution with client - validate
- Build POC, work with client on building POC and regular validations
Milestone 2: At TechBlocks 2 weeks
- Identify pressing needs/priorities and key requirements
- Identify subset of requirements to be used for POC
- Identify reports to be created as part of POC
- AES to share sample data for POC
Milestone 1 – 1 hour with AES and TB. Goals: 1-2 days
* Note: This is a very high level generic outline of a POC process, it is subject to change in the scope and time line depending on the specifications of each engagement.
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Build & Deliver – Agile Execution
Being agile allows quick delivery of value and continuous improvements.
Agile Development (Quick iterations for maximum flexibility and business value)
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Let’s work together!
A unique blend of Consulting, Creative and Tech
www.tblocks.ca | 416-775-1919