Building Cultural Competence - GT Independence...Definitions - Question #1 What is the term that...
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Building Cultural Competence
Transcript of Building Cultural Competence - GT Independence...Definitions - Question #1 What is the term that...
Building Cultural Competence
Learning Objectives
By the end of this self-study course, you will beable to:
− Use and apply common definitions related tocultural competence.
− Describe Michigan’s five cultural ethnic groups,including demographics, cultural protocols, religiousaffiliations and communications styles.
− Describe the behaviors of cultural competence.
By the end of this self-study course, you will beable to:
− Use and apply common definitions related tocultural competence.
− Describe Michigan’s five cultural ethnic groups,including demographics, cultural protocols, religiousaffiliations and communications styles.
− Describe the behaviors of cultural competence.
The Diversity Quiz Don’t worry – this is really not a quiz! You will not be
graded. We just thought you might enjoy answering afew questions as a way of learning the information.The “Quiz” is divided into 4 sections: Definitions,Demographics, Cultural Protocols and Religion.
Click once to read the question and see if you canfigure out the answer. Don’t worry if you can’t, clickagain and we’ll provide the answer along with someinteresting information. HAVE FUN!
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Don’t worry – this is really not a quiz! You will not begraded. We just thought you might enjoy answering afew questions as a way of learning the information.The “Quiz” is divided into 4 sections: Definitions,Demographics, Cultural Protocols and Religion.
Click once to read the question and see if you canfigure out the answer. Don’t worry if you can’t, clickagain and we’ll provide the answer along with someinteresting information. HAVE FUN!
Definitions - Question #1
What is the term that describes social groups with ashared history, sense of identity, geography and culturalroots which may occur despite racial difference, and ismost often based on language and/or religious affiliation?
ETHNICITY
What is the term that describes social groups with ashared history, sense of identity, geography and culturalroots which may occur despite racial difference, and ismost often based on language and/or religious affiliation?
ETHNICITY
Definitions - Question #2What is the term that describes a human populationconsidered to be distinct based on physicalcharacteristics, most often skin color (it is also a socialconstruct created to categorize people)?
RACE
What is the term that describes a human populationconsidered to be distinct based on physicalcharacteristics, most often skin color (it is also a socialconstruct created to categorize people)?
RACE
Definitions - Question #3What is the term that identifies the country in which aperson was born, or from which the person’s ancestorscame?
NATIONAL ORIGIN
What is the term that identifies the country in which aperson was born, or from which the person’s ancestorscame?
NATIONAL ORIGIN
Definitions - Question #4What is the term used to describe all people who are notwhite?
PEOPLE OF COLOR(This term is meant to be inclusive, emphasizing common
experiences of racism)
What is the term used to describe all people who are notwhite?
PEOPLE OF COLOR(This term is meant to be inclusive, emphasizing common
experiences of racism)
Definitions - Question #5•What does the acronym GLBTQ stand for?
GAY, LESBIAN, BI-ATTRACTIONAL,TRANSGENDER & QUESTIONING
(You may also see this referenced as LGBT)
•What does the acronym GLBTQ stand for?
GAY, LESBIAN, BI-ATTRACTIONAL,TRANSGENDER & QUESTIONING
(You may also see this referenced as LGBT)
Definitions - Question #6
What is the term that describes a set of beliefs andpractices, often centered upon specific supernatural andmoral claims about reality, the cosmos and human nature?
RELIGION(This is often codified as prayer, ritual and religious law)
What is the term that describes a set of beliefs andpractices, often centered upon specific supernatural andmoral claims about reality, the cosmos and human nature?
RELIGION(This is often codified as prayer, ritual and religious law)
Definitions - Question #7What is the term that describes unconditional positiveregard without the dictates of an organized religiousinstitution or practice?
SPIRITUALITY
What is the term that describes unconditional positiveregard without the dictates of an organized religiousinstitution or practice?
SPIRITUALITY
Definitions - Question #8What is the term that describes a person’s sense ofmaleness or femaleness based on behavior, identityand/or how he or she expresses “male” or “female”traits?
GENDER(Gender is a social construct that is largely artificial)
Gender Identity is a person’s deepest, most innate senseof maleness (masculinity) or femaleness (femininity)
What is the term that describes a person’s sense ofmaleness or femaleness based on behavior, identityand/or how he or she expresses “male” or “female”traits?
GENDER(Gender is a social construct that is largely artificial)
Gender Identity is a person’s deepest, most innate senseof maleness (masculinity) or femaleness (femininity)
Definitions - Question #9What is the term that describes the pattern of a person’sphysical, sexual and psychological attraction to someoneof a particular sex?
SEXUAL ORIENTATION(This is the proper scientific, social and legal term)
What is the term that describes the pattern of a person’sphysical, sexual and psychological attraction to someoneof a particular sex?
SEXUAL ORIENTATION(This is the proper scientific, social and legal term)
Definitions - Question #10What is the term that describes assignment at birth,usually by a doctor, as male or female based on biologicalappearance?
•SEX or BIOLOGICAL SEX
What is the term that describes assignment at birth,usually by a doctor, as male or female based on biologicalappearance?
•SEX or BIOLOGICAL SEX
Definitions - Question #11What is the term that describes a determinable physicalor mental characteristic for an individual which mayresult from disease, injury, congenital condition of birthor functional disorder, if the characteristic substantiallylimits one or more major life activities?
DISABILITY
What is the term that describes a determinable physicalor mental characteristic for an individual which mayresult from disease, injury, congenital condition of birthor functional disorder, if the characteristic substantiallylimits one or more major life activities?
DISABILITY
Definitions - Question #12What term describes the totality of socially transmittedbehavior patterns, arts, beliefs, institutions and all otherproducts of human work and thought characteristic of acommunity or population?
CULTURE
What term describes the totality of socially transmittedbehavior patterns, arts, beliefs, institutions and all otherproducts of human work and thought characteristic of acommunity or population?
CULTURE
Definitions - Question #13What is the term used to describe the ability of oneculture to understand and feel comfortable with thecultures of other people?
CULTURAL COMPETENCY
What is the term used to describe the ability of oneculture to understand and feel comfortable with thecultures of other people?
CULTURAL COMPETENCY
Definitions - Question #14What is the term used to describe a situation whereothers and their differences are valued, and diversity isrecognized and accepted?
CULTURAL COMPETENCE
What is the term used to describe a situation whereothers and their differences are valued, and diversity isrecognized and accepted?
CULTURAL COMPETENCE
Definitions - Question #15What is the term (considered destructive) used todescribe American cultural norms wherein diversepopulations must abandon their race, color, nationalorigin/ethnicity, sexual identity and religious identity toconform to the predominant (White) culture?
MELTING POT
What is the term (considered destructive) used todescribe American cultural norms wherein diversepopulations must abandon their race, color, nationalorigin/ethnicity, sexual identity and religious identity toconform to the predominant (White) culture?
MELTING POT
Key Points Thus Far Everyone is temporarily able-bodied. There are two
types of disability: Mental and Physical Everyone has a sex, gender, gender identity and
sexual orientation. Everyone has a race, national origin, ethnicity, color
and religious identity (even if agnostic or atheist). How we choose to define, embrace or hide these
attributes is often dictated by how society perceivesus as belonging to or not belonging to these particulargroups, and the stereotypes associated with thesegroups.
Everyone is temporarily able-bodied. There are twotypes of disability: Mental and Physical
Everyone has a sex, gender, gender identity andsexual orientation.
Everyone has a race, national origin, ethnicity, colorand religious identity (even if agnostic or atheist).
How we choose to define, embrace or hide theseattributes is often dictated by how society perceivesus as belonging to or not belonging to these particulargroups, and the stereotypes associated with thesegroups.
Demographics - Question #1What group makes up the single largest racial minority inthe United States?
AFRICAN AMERICANSHispanics make up the largest ethnic minority. Also, people in thisracial group are almost evenly split between how they want to beconsidered: African American 44%, Black 42%, No Preference 11%.
What group makes up the single largest racial minority inthe United States?
AFRICAN AMERICANSHispanics make up the largest ethnic minority. Also, people in thisracial group are almost evenly split between how they want to beconsidered: African American 44%, Black 42%, No Preference 11%.
Demographics - Question #2Where in the U.S. do the majority of African Americanslive?
THE SOUTH•56.53% live in the South,•17.86% live in the Midwest•16.83% live in the Northeast and•8.79% live in the West•Note: Refers to individuals who have origins in any of the blackracial groups of Africa. Most African Americans are the descendantsof captive Africans who survived U.S. slavery.
Where in the U.S. do the majority of African Americanslive?
THE SOUTH•56.53% live in the South,•17.86% live in the Midwest•16.83% live in the Northeast and•8.79% live in the West•Note: Refers to individuals who have origins in any of the blackracial groups of Africa. Most African Americans are the descendantsof captive Africans who survived U.S. slavery.
Demographics - Question #3What percentage of Michigan’s population consists ofAfrican Americans?
14.2% or 1,400,362 peopleMichigan has the 12th largest African American population behind New
York, Florida, Texas, Georgia, California, North Carolina, Illinois,Maryland, Virginia, Louisiana, and Ohio. This is down from ourranking 9th in 2000. Michigan ranks third in the Midwest behind
Illinois and Ohio.
What percentage of Michigan’s population consists ofAfrican Americans?
14.2% or 1,400,362 peopleMichigan has the 12th largest African American population behind New
York, Florida, Texas, Georgia, California, North Carolina, Illinois,Maryland, Virginia, Louisiana, and Ohio. This is down from ourranking 9th in 2000. Michigan ranks third in the Midwest behind
Illinois and Ohio.
Demographics - Question #4Which cultural group consists of the indigenous peoplefrom the regions of North America now encompassed bythe United States, including parts of Alaska?
AMERICAN INDIANS/NATIVE AMERICANSThey comprise a large number of distinct tribes, states and ethnic
groups, many of which survive as intact political communities. Tribalcommunities are considered separate, sovereign nations. Only the
Federal government can “recognize” a tribe, based on historicalrecords and cultural identity, into legal existence.
Which cultural group consists of the indigenous peoplefrom the regions of North America now encompassed bythe United States, including parts of Alaska?
AMERICAN INDIANS/NATIVE AMERICANSThey comprise a large number of distinct tribes, states and ethnic
groups, many of which survive as intact political communities. Tribalcommunities are considered separate, sovereign nations. Only the
Federal government can “recognize” a tribe, based on historicalrecords and cultural identity, into legal existence.
Demographics - Question #5
How many federally recognized tribes are there inMichigan?
TWELVEBay Mills Indian Community, Grand Traverse Band of Ottawa and
Chippewa Indians, Gun Lake Tribe, Hannahville Potawatomi IndianCommunity, Huron Potawatomi, Keweenaw Bay Indian CommunityTribe, Lac Vieux Desert Band of Lake Superior Chippewa Indians,Little River Band of Ottawa Indians, Little Traverse Bay of OdawaIndians, Pokagon Band of Potawatomi, Saginaw Chippewa Indian
Tribe, and Sault Ste. Marie Tribe of Chippewa Indians
How many federally recognized tribes are there inMichigan?
TWELVEBay Mills Indian Community, Grand Traverse Band of Ottawa and
Chippewa Indians, Gun Lake Tribe, Hannahville Potawatomi IndianCommunity, Huron Potawatomi, Keweenaw Bay Indian CommunityTribe, Lac Vieux Desert Band of Lake Superior Chippewa Indians,Little River Band of Ottawa Indians, Little Traverse Bay of OdawaIndians, Pokagon Band of Potawatomi, Saginaw Chippewa Indian
Tribe, and Sault Ste. Marie Tribe of Chippewa Indians
Demographics - Question #6What part of the country has the highest Native Americanpopulation?
THE WEST•45.6% live in the West
•31.5% live in the South
•15.64% live in the Midwest and
•7.62% live in the Northeast.
•58,500 Native Americans live in Michigan (0.6% of Michigan’s population).There are 2,900,000 Native Americans nationwide (1.2% of the nationalpopulation).
What part of the country has the highest Native Americanpopulation?
THE WEST•45.6% live in the West
•31.5% live in the South
•15.64% live in the Midwest and
•7.62% live in the Northeast.
•58,500 Native Americans live in Michigan (0.6% of Michigan’s population).There are 2,900,000 Native Americans nationwide (1.2% of the nationalpopulation).
Demographics - Question #7Name the “Three Nations” which comprise the 12Federally recognized tribes in Michigan.
CHIPPEWA or OJIBWAY,
OTTAWA or ODAWA and POTAWATOMIS
Name the “Three Nations” which comprise the 12Federally recognized tribes in Michigan.
CHIPPEWA or OJIBWAY,
OTTAWA or ODAWA and POTAWATOMIS
Demographics - Question #8What percentage of Michigan’s population consists ofAsian Americans?
2.2% or 238,600 peopleMost Asian Americans have settled in SoutheasternMichigan; primarily in Oakland County, followed byWashtenaw, Ingham, Wayne and Genesee counties. Thereare 14,674,252 Asian Americans in the U.S., whichrepresents 4.8% of the national population.
What percentage of Michigan’s population consists ofAsian Americans?
2.2% or 238,600 peopleMost Asian Americans have settled in SoutheasternMichigan; primarily in Oakland County, followed byWashtenaw, Ingham, Wayne and Genesee counties. Thereare 14,674,252 Asian Americans in the U.S., whichrepresents 4.8% of the national population.
Demographics - Question #9
What is the largest Asian American group in Michigan?
ASIAN INDIANFollowed by Chinese, Filipinos, Bangladeshis, Hmong, Koreans,
Japanese and other Southeast Asians.
Overall, countries of origin for Asian Americans include Afghanistan,Bangladesh, Cambodia, China, East Timor, India, Indonesia, Japan,
Kazakhstan, Korea, Kyrgyzstan, Laos, Malaysia, Mongolia, Myanmar (Burma),Nepal, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Tajikistan,
Thailand, Tibet, Turkmenistan, Uzbekistan, and Vietnam.
What is the largest Asian American group in Michigan?
ASIAN INDIANFollowed by Chinese, Filipinos, Bangladeshis, Hmong, Koreans,
Japanese and other Southeast Asians.
Overall, countries of origin for Asian Americans include Afghanistan,Bangladesh, Cambodia, China, East Timor, India, Indonesia, Japan,
Kazakhstan, Korea, Kyrgyzstan, Laos, Malaysia, Mongolia, Myanmar (Burma),Nepal, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Tajikistan,
Thailand, Tibet, Turkmenistan, Uzbekistan, and Vietnam.
Demographics - Question #10
What percentage of Michigan’s population consists of LatinoAmericans/Hispanics?
4.4% or 436,358 peopleThe major population centers for Latinos in Michigan include Metro
Detroit (174,000) followed by Grand Rapids, Flint, Saginaw and Lansing.
Nationally, Latinos number over 54 million or 16.3% of the total U.S.population making this the country’s largest ethnic minority
Note – Hispanic is an ethnic category, not a race or racial category; itmay include persons who consider themselves, or who are perceived to
be, White, Black or Asian.
What percentage of Michigan’s population consists of LatinoAmericans/Hispanics?
4.4% or 436,358 peopleThe major population centers for Latinos in Michigan include Metro
Detroit (174,000) followed by Grand Rapids, Flint, Saginaw and Lansing.
Nationally, Latinos number over 54 million or 16.3% of the total U.S.population making this the country’s largest ethnic minority
Note – Hispanic is an ethnic category, not a race or racial category; itmay include persons who consider themselves, or who are perceived to
be, White, Black or Asian.
Demographics - Question #11
How many countries of origin are there for Hispanics?
20Argentina, Bolivia, Chile, Colombia, Costa Rica, Cuba,Dominican Republic, Ecuador, El Salvador, Guatemala,Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru,Puerto Rico, Spain, Uruguay and Venezuela.
How many countries of origin are there for Hispanics?
20Argentina, Bolivia, Chile, Colombia, Costa Rica, Cuba,Dominican Republic, Ecuador, El Salvador, Guatemala,Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru,Puerto Rico, Spain, Uruguay and Venezuela.
Demographics - Question #12What are the 2 dominant features of the Arab world?
ARABIC LANGUAGE and the RELIGION OFISLAM
However, not all Arabs are Muslim and not all Muslimsare Arabs. In fact, the question of who is an Arab is in
itself a highly contested issue.
What are the 2 dominant features of the Arab world?
ARABIC LANGUAGE and the RELIGION OFISLAM
However, not all Arabs are Muslim and not all Muslimsare Arabs. In fact, the question of who is an Arab is in
itself a highly contested issue.
Demographics - Question #13How many countries comprise the Arab world?
22Algeria, Bahrain, Comoros Islands, Djibouti, Egypt, Iraq, Jordan,Kuwait, Lebanon, Libya, Morocco, Mauritania, Oman, Palestine,
Qatar, Saudi Arabia, Somalia, Sudan, Syria, The United Arab Emirates,Tunisia, and Yemen
•72% of these countries are in North Africa and 28% are in Asia•It is also important to note that the Arab world is also the home tonon-Arab-ethnic groups such as Assyrians, Kurds, Armenians andChaldeans
How many countries comprise the Arab world?
22Algeria, Bahrain, Comoros Islands, Djibouti, Egypt, Iraq, Jordan,Kuwait, Lebanon, Libya, Morocco, Mauritania, Oman, Palestine,
Qatar, Saudi Arabia, Somalia, Sudan, Syria, The United Arab Emirates,Tunisia, and Yemen
•72% of these countries are in North Africa and 28% are in Asia•It is also important to note that the Arab world is also the home tonon-Arab-ethnic groups such as Assyrians, Kurds, Armenians andChaldeans
Demographics - Question #14What percentage of Michigan’s population is ArabAmerican?
5% or 490,00 peopleThe U.S. Census Bureau does not gather direct data onthe Arab American population however it is estimatedthat about 5,000,000 Arab Americans live in the U.S.
What percentage of Michigan’s population is ArabAmerican?
5% or 490,00 peopleThe U.S. Census Bureau does not gather direct data onthe Arab American population however it is estimatedthat about 5,000,000 Arab Americans live in the U.S.
Michigan Quick Facts
•6% is “foreign born.”•22% identify as non-White.•50.8% are Women.•17% reported having a disability.•9% or 130,000 people 5+ years and older do notspeak English “well” or “very well” and areclassified LEP
•6% is “foreign born.”•22% identify as non-White.•50.8% are Women.•17% reported having a disability.•9% or 130,000 people 5+ years and older do notspeak English “well” or “very well” and areclassified LEP
Change is a fact•9,883,640 People
•Losses Since 2000
− 2% White− 0.9% Black/African
American− 3.3% Hawaiian-Pacific
Islanders
Change
White, -2%
Black, -0.90%
HPI, -3.30%-3.50%
-3.00%
-2.50%
-2.00%
-1.50%
-1.00%
-0.50%
0.00%
White Black HPI
•9,883,640 People
•Losses Since 2000
− 2% White− 0.9% Black/African
American− 3.3% Hawaiian-Pacific
Islanders
Change
White, -2%
Black, -0.90%
HPI, -3.30%-3.50%
-3.00%
-2.50%
-2.00%
-1.50%
-1.00%
-0.50%
0.00%
White Black HPI
Change is a fact•9,883,640 People
•Gains Since 2000
− 6% AmericanIndian/Alaskan Native
− 34.9% Asian− 34.7% Hispanic/Latino− 19.7% Two or More
Races
Change
Hispanic/Latino,34.70%
AIAN, 6.00%
Asian,34.90%
Two/More,19.70%
0%
10%
20%
30%
40%
AIAN Asian Hispanic/Latino Two/More
•9,883,640 People
•Gains Since 2000
− 6% AmericanIndian/Alaskan Native
− 34.9% Asian− 34.7% Hispanic/Latino− 19.7% Two or More
Races
Change
Hispanic/Latino,34.70%
AIAN, 6.00%
Asian,34.90%
Two/More,19.70%
0%
10%
20%
30%
40%
AIAN Asian Hispanic/Latino Two/More
Cultural Protocols
Many of us do not even think about the way wecommunicate, whether it is eye contact,personal space or body language.
• Communication is verbal and non-verbal, conscious andunconscious and occurs at all times.
• Culture influences every individual and individuals from thesame cultures may react or conduct themselves differentlythan the “cultural norm”.
• Communication is culture-bound (attitudes, beliefs, andultimately behaviors).
• Communication is verbal and non-verbal, conscious andunconscious and occurs at all times.
• Culture influences every individual and individuals from thesame cultures may react or conduct themselves differentlythan the “cultural norm”.
• Communication is culture-bound (attitudes, beliefs, andultimately behaviors).
Cultural Protocols People assume members of racial, linguistic, and
religious groups share a common culture. However, individuals may share nothing beyond similar
physical appearance, language, or spiritual beliefs. There are numerous communications styles WITHIN
racial, gender, and ethnic groups. Some cultural groups have a unique greeting or body
language while some things we all have in common.
People assume members of racial, linguistic, andreligious groups share a common culture.
However, individuals may share nothing beyond similarphysical appearance, language, or spiritual beliefs.
There are numerous communications styles WITHINracial, gender, and ethnic groups.
Some cultural groups have a unique greeting or bodylanguage while some things we all have in common.
Cultural Protocols Assimilation and acculturation can create
kaleidoscopes of subcultures within racial and ethnicgroups.
Other factors such as gender, geographic locality, andsocioeconomic status can be more powerful than racialfactors.
Assimilation and acculturation can createkaleidoscopes of subcultures within racial and ethnicgroups.
Other factors such as gender, geographic locality, andsocioeconomic status can be more powerful than racialfactors.
What does this mean? It is difficult, if not impossible, to provide any uniform
or universal rules regarding a cultural group’s norms. The protocols and norms that follow are only
guidelines!!! Everyone deserves respect regardless of their
particular race, color, national origin/ethnicity,socioeconomic status, sexual orientation or disabilitystatus.
It is difficult, if not impossible, to provide any uniformor universal rules regarding a cultural group’s norms.
The protocols and norms that follow are onlyguidelines!!!
Everyone deserves respect regardless of theirparticular race, color, national origin/ethnicity,socioeconomic status, sexual orientation or disabilitystatus.
Cultural Protocols - Question #1For what cultural group are gender roles often differentfor men and women, and boys and girls?
ARAB AMERICANSFor some Arab Americans, this may mean dressingmodestly, little socializing with the opposite sex and notdating as young people. Families tend to have very closerelationships and extended families usually live near oneanother and are intimately involved in each other’s lives.Elders are shown considerable respect in family andcommunity groups.
For what cultural group are gender roles often differentfor men and women, and boys and girls?
ARAB AMERICANSFor some Arab Americans, this may mean dressingmodestly, little socializing with the opposite sex and notdating as young people. Families tend to have very closerelationships and extended families usually live near oneanother and are intimately involved in each other’s lives.Elders are shown considerable respect in family andcommunity groups.
Arab American Culture
Among many Arab Americans, use of the left hand totouch another person, to reach for something, or totake or pass food is inappropriate, because the lefthand is associated with personal, bodily functions.
Shoes and the soles of one’s feet are also thought ofas being unclean. So, stretching out or crossing yourlegs and causing the feet to point at or to touchsomeone is considered inappropriate.
Among many Arab Americans, use of the left hand totouch another person, to reach for something, or totake or pass food is inappropriate, because the lefthand is associated with personal, bodily functions.
Shoes and the soles of one’s feet are also thought ofas being unclean. So, stretching out or crossing yourlegs and causing the feet to point at or to touchsomeone is considered inappropriate.
Cultural Protocols - Question #2For which cultural group is gesturing at someone or even aspecific object potentially considered disrespectful,particularly if that gesture is the pointing of a finger?
NATIVE AMERICANSMost Native American Indians consider gestureless speech as "lifeless"speech, unspirited and indicating non-involvement, shows reluctanceand can be perceived of as insulting. A true traditionalist draws theobserver’s attention to the point of concern or interest through facialgestures, cutting the eyes in the precise direction or with a slight nodof the head toward the intended point of focus or interest.
For which cultural group is gesturing at someone or even aspecific object potentially considered disrespectful,particularly if that gesture is the pointing of a finger?
NATIVE AMERICANSMost Native American Indians consider gestureless speech as "lifeless"speech, unspirited and indicating non-involvement, shows reluctanceand can be perceived of as insulting. A true traditionalist draws theobserver’s attention to the point of concern or interest through facialgestures, cutting the eyes in the precise direction or with a slight nodof the head toward the intended point of focus or interest.
Native American Culture Native Americans do not favor direct eye contact and
may look down or away from another party whilespeaking.
Although many Native Americans are accustomed tofirm, long handshakes, some may opt for making a fistand placing it in the center of their chest, as personaltouching between individuals is not a commonpractice.
Native Americans generally prefer distance betweenindividuals while standing.
Native Americans do not favor direct eye contact andmay look down or away from another party whilespeaking.
Although many Native Americans are accustomed tofirm, long handshakes, some may opt for making a fistand placing it in the center of their chest, as personaltouching between individuals is not a commonpractice.
Native Americans generally prefer distance betweenindividuals while standing.
Cultural Protocols - Question #3Which cultural group is accustomed to giving firm, longhandshakes, interpersonal touching and are generallyneutral about standing close when standing?
AFRICAN AMERICANSIt is important to remember that a person’s skin color (black) may notcreate a cultural identity or affinity to the African American/Blackculture here in the United States.For some African Americans, eye contact may be perceived asdisrespectful when involving someone in authority, may show respectand integrity, or may be perceived as challenging.
Which cultural group is accustomed to giving firm, longhandshakes, interpersonal touching and are generallyneutral about standing close when standing?
AFRICAN AMERICANSIt is important to remember that a person’s skin color (black) may notcreate a cultural identity or affinity to the African American/Blackculture here in the United States.For some African Americans, eye contact may be perceived asdisrespectful when involving someone in authority, may show respectand integrity, or may be perceived as challenging.
African American/Black Culture 79% agree that it is important to preserve traditions
such as music, cultural traditions, and food. 71% think its important “to stick together to achieve
gains for the community”.
Cultural Protocols - Question #4
Which cultural group generally accepts physical closenessof individuals when standing or conversing (i.e., relativelysmall personal space)?
LATINO AMERICANS/HISPANICSGenerally, Latinos give firm, long handshakes, but mayembrace or kiss one another in greetings, particularlyfriends or close acquaintances.
Latinos prefer limited directness of eye contact, and maybow or nod and look away when speaking with someone.
Which cultural group generally accepts physical closenessof individuals when standing or conversing (i.e., relativelysmall personal space)?
LATINO AMERICANS/HISPANICSGenerally, Latinos give firm, long handshakes, but mayembrace or kiss one another in greetings, particularlyfriends or close acquaintances.
Latinos prefer limited directness of eye contact, and maybow or nod and look away when speaking with someone.
Latino American/Hispanic Culture Contrary to popular belief, only 40% of Latino
Americans and Hispanics are foreign-born immigrants,regardless of their U.S. citizenship status.
Many of the 60% of Latino Americans/Hispanics whoare U.S.–born, are children or grandchildren ofimmigrants.
In all, a full 90% of all Latino Americans/Hispanicsspeak English. At least 78% of all LatinoAmericans/Hispanics speak Spanish.
Because Puerto Rico is a self-governing,unincorporated territory of the United States, PuertoRican citizens are statutorily U.S. Citizens.
Contrary to popular belief, only 40% of LatinoAmericans and Hispanics are foreign-born immigrants,regardless of their U.S. citizenship status.
Many of the 60% of Latino Americans/Hispanics whoare U.S.–born, are children or grandchildren ofimmigrants.
In all, a full 90% of all Latino Americans/Hispanicsspeak English. At least 78% of all LatinoAmericans/Hispanics speak Spanish.
Because Puerto Rico is a self-governing,unincorporated territory of the United States, PuertoRican citizens are statutorily U.S. Citizens.
Cultural Protocols - Question #5For which cultural group is academic achievementconsidered the greatest tribute that one can bestow uponone’s parents and family?
ASIAN AMERICANSIn many Asian cultures, the family is the basic unit of society and thecentral focus of the individual’s life.Virtues such as patience, perseverance, self-sacrifice, maintenance ofinner strength, self-restraint, modesty, and humility are eachconsidered necessary expressions of dignity that promote the groupwelfare.
For which cultural group is academic achievementconsidered the greatest tribute that one can bestow uponone’s parents and family?
ASIAN AMERICANSIn many Asian cultures, the family is the basic unit of society and thecentral focus of the individual’s life.Virtues such as patience, perseverance, self-sacrifice, maintenance ofinner strength, self-restraint, modesty, and humility are eachconsidered necessary expressions of dignity that promote the groupwelfare.
Asian American Culture It is not unusual for someone of an Asian cultural
background to smile or laugh softly when describingsomething that is confusing, embarrassing, or even sad.
Among many Asian sub-groups, hugging, back-patting, andhandshaking are not typical as respecting personal spaceand lack of personal contact are generally considered morepolite.
Nodding the head up and down is taken as a sign ofunderstanding and agreement in “American” culture. Thissame gesture may mean, “I hear you speaking” to someAsians, American Indian, Middle Eastern and Pacific Islandgroups. It does not signal that the listener necessarilyunderstands or agrees with what is being said.
It is not unusual for someone of an Asian culturalbackground to smile or laugh softly when describingsomething that is confusing, embarrassing, or even sad.
Among many Asian sub-groups, hugging, back-patting, andhandshaking are not typical as respecting personal spaceand lack of personal contact are generally considered morepolite.
Nodding the head up and down is taken as a sign ofunderstanding and agreement in “American” culture. Thissame gesture may mean, “I hear you speaking” to someAsians, American Indian, Middle Eastern and Pacific Islandgroups. It does not signal that the listener necessarilyunderstands or agrees with what is being said.
Religion - Question #1
How many major religious affiliations are there inMichigan?
SEVEN
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How many major religious affiliations are there inMichigan?
SEVEN
Religion - Question #2Name the 7 major religious affiliations in Michigan.
AMERICAN INDIAN SPIRITUALBUDDHISM
CHRISTIANITYHINDUISM
ISLAMJUDAISMSIKHISM
Many of these have multiple, diverse, and varyingdenominations, tenants, beliefs, and practices
Name the 7 major religious affiliations in Michigan.
AMERICAN INDIAN SPIRITUALBUDDHISM
CHRISTIANITYHINDUISM
ISLAMJUDAISMSIKHISM
Many of these have multiple, diverse, and varyingdenominations, tenants, beliefs, and practices
American Indian Spirituality
Founder: No identified individual
Symbol: Medicine Wheel
Scriptures: Oral Stories
Place of worship: None
Major holy day: Ghost suppers
Spiritual leader: Spiritual leader
Founder: No identified individual
Symbol: Medicine Wheel
Scriptures: Oral Stories
Place of worship: None
Major holy day: Ghost suppers
Spiritual leader: Spiritual leader
Buddhism
Founder: Gautama BuddhaSymbol: Buddha sitting in a lotus
postureScriptures: Tripitaka/three basketsPlace of worship: MonasteryMajor holy day: Visakha Puja DaySpiritual leader: Monk
Founder: Gautama BuddhaSymbol: Buddha sitting in a lotus
postureScriptures: Tripitaka/three basketsPlace of worship: MonasteryMajor holy day: Visakha Puja DaySpiritual leader: Monk
Christianity
Founder: Jesus ChristSymbol: CrossScriptures: BiblePlace of worship: ChurchMajor holy day: EasterSpiritual leader: Reverend
Founder: Jesus ChristSymbol: CrossScriptures: BiblePlace of worship: ChurchMajor holy day: EasterSpiritual leader: Reverend
Judaism
Founder: AbrahamSymbol: Star of DavidScriptures: TorahPlace of worship: SynagogueMajor holy day: Yom Kippur/Rosh HashanahSpiritual leader: Rabbi
Founder: AbrahamSymbol: Star of DavidScriptures: TorahPlace of worship: SynagogueMajor holy day: Yom Kippur/Rosh HashanahSpiritual leader: Rabbi
Islam
Founder: Prophet Muhammad
Symbol: Crescent moon with a star
Scriptures: Qur’an
Place of worship: Mosque
Major holy day: Eid-al Fitr
Spiritual leader: Imam
Founder: Prophet Muhammad
Symbol: Crescent moon with a star
Scriptures: Qur’an
Place of worship: Mosque
Major holy day: Eid-al Fitr
Spiritual leader: Imam
Hinduism
Founder: No identified individualSymbol: OmScriptures: VedasPlace of worship: Mandir/TempleMajor holy day: DiwaliSpiritual leader: Pundit
Founder: No identified individualSymbol: OmScriptures: VedasPlace of worship: Mandir/TempleMajor holy day: DiwaliSpiritual leader: Pundit
Sikhism
Founder: Guru Nanak
Symbol: Two swords with a chakra
Scriptures: Granth Sahib
Place of worship: Gurudwara
Major holy day: Baisakhi
Spiritual leader: Guru
Founder: Guru Nanak
Symbol: Two swords with a chakra
Scriptures: Granth Sahib
Place of worship: Gurudwara
Major holy day: Baisakhi
Spiritual leader: Guru
Religion - Question #3
True or FalseMost Arab Americans are Muslim?
FALSEAccording to the Arab-American Institute, 70% of ArabAmericans are Christian, 20% are Muslim and 10% identifyas other religion or no religious affiliation
True or FalseMost Arab Americans are Muslim?
FALSEAccording to the Arab-American Institute, 70% of ArabAmericans are Christian, 20% are Muslim and 10% identifyas other religion or no religious affiliation
Religion - Question #4What Federal law stipulates that only individuals ofcertifiable Native American ancestry enrolled in afederally recognized tribe are legally authorized to obtaineagle feathers for religious or spiritual use?
THE EAGLE FEATHER LAW− Native Americans and non-Native Americans frequently contest the value and
validity of this law, charging that it is discriminatory and infringes on tribalsovereignty.
− Many Native Americans claim adherence to some form of Christianity, some ofthese being cultural and religious combinations unique to the particular tribe.
− Traditional Native American culture embraces the ideals and practices of NativeAmerican Spirituality. These spiritualities may accompany adherence to anotherfaith, or can represent a person's primary religious identity.
What Federal law stipulates that only individuals ofcertifiable Native American ancestry enrolled in afederally recognized tribe are legally authorized to obtaineagle feathers for religious or spiritual use?
THE EAGLE FEATHER LAW− Native Americans and non-Native Americans frequently contest the value and
validity of this law, charging that it is discriminatory and infringes on tribalsovereignty.
− Many Native Americans claim adherence to some form of Christianity, some ofthese being cultural and religious combinations unique to the particular tribe.
− Traditional Native American culture embraces the ideals and practices of NativeAmerican Spirituality. These spiritualities may accompany adherence to anotherfaith, or can represent a person's primary religious identity.
Religion - Question #5
What percentage of African Americans/Blacksdescribe themselves as Christian?
81%
− 41% attend church at least once a week− 10% do not profess a religion or categorize
themselves as atheists or agnostic− A growing percentage of African Americans/Blacks
are practicing Muslims
What percentage of African Americans/Blacksdescribe themselves as Christian?
81%
− 41% attend church at least once a week− 10% do not profess a religion or categorize
themselves as atheists or agnostic− A growing percentage of African Americans/Blacks
are practicing Muslims
Religion - Question #6
What is the predominant religious affiliationamong Latino Americans/Hispanics?
ROMAN CATHOLIC
A small but growing number of Hispanics belong to aProtestant denomination
What is the predominant religious affiliationamong Latino Americans/Hispanics?
ROMAN CATHOLIC
A small but growing number of Hispanics belong to aProtestant denomination
Religion - Question #7Which cultural group has the most diversereligious practices?
ASIAN AMERICANS
− Buddhism, Hinduism, Sikhism, Islam, Judaism and Christianity (aswell as yoga and related spiritual practices) all have long and wellestablished roots in Asian culture, both overseas and here in theUnited States.
− Since the 1950s, many non-Asians in the United States haveadopted the religious practices of Buddhists, Hindus and Sikhs.
Which cultural group has the most diversereligious practices?
ASIAN AMERICANS
− Buddhism, Hinduism, Sikhism, Islam, Judaism and Christianity (aswell as yoga and related spiritual practices) all have long and wellestablished roots in Asian culture, both overseas and here in theUnited States.
− Since the 1950s, many non-Asians in the United States haveadopted the religious practices of Buddhists, Hindus and Sikhs.
What does it mean to beCulturally Competent?
Cultural Destructiveness - the conscious denial of anotherperson’s culture, and/or the belief that one's own belief system issuperior to all others.
Cultural Incapacity - despite understanding there are differencesamong cultures, refusing or not doing anything to change.
Cultural Blindness - overlooking differences as though they donot exist.
Cultural Pre-competence - begins to realize that there is a worldoutside of oneself.
Cultural Competence - values others and their differences;diversity is recognized and accepted.
Cultural Proficiency - occurs when diversity works together.
Cultural Destructiveness - the conscious denial of anotherperson’s culture, and/or the belief that one's own belief system issuperior to all others.
Cultural Incapacity - despite understanding there are differencesamong cultures, refusing or not doing anything to change.
Cultural Blindness - overlooking differences as though they donot exist.
Cultural Pre-competence - begins to realize that there is a worldoutside of oneself.
Cultural Competence - values others and their differences;diversity is recognized and accepted.
Cultural Proficiency - occurs when diversity works together.
You will be culturally competent if:• Regarding Michigan’s cultural groups, people and
demographics: I am able to identify ethnic groups bycharacteristics, dress, language and demographics.
• Regarding cultural stereotypes, positive and negativelabels, and cultural barriers: I am able to identifycultural labels and stereotypes of ethnic groups.
• Regarding cultural events: I am able to identify anddiscuss current cultural and civil rights issuesaffecting ethnic groups.
• Regarding Michigan’s cultural groups, people anddemographics: I am able to identify ethnic groups bycharacteristics, dress, language and demographics.
• Regarding cultural stereotypes, positive and negativelabels, and cultural barriers: I am able to identifycultural labels and stereotypes of ethnic groups.
• Regarding cultural events: I am able to identify anddiscuss current cultural and civil rights issuesaffecting ethnic groups.
You will be culturally competent if:• Regarding your own cultural identity: I am able to
recount my ancestral history and genealogy, and knowhow my culture played a critical role in America’shistory.
• Regarding basic foreign language phrases used by mycustomers: I use and am learning key words in alanguage other than English to better communicatewith ethnic groups.
• Regarding cultural communication styles andprotocols: I am able to communicate while beingsensitive to cultural communication styles, etiquetteand appropriate behavior.
• Regarding your own cultural identity: I am able torecount my ancestral history and genealogy, and knowhow my culture played a critical role in America’shistory.
• Regarding basic foreign language phrases used by mycustomers: I use and am learning key words in alanguage other than English to better communicatewith ethnic groups.
• Regarding cultural communication styles andprotocols: I am able to communicate while beingsensitive to cultural communication styles, etiquetteand appropriate behavior.
You will be culturally competent if:• Regarding cultural religious practices, traditions,
values and dress:I am respectful of different cultural religions andreligious practices.
• Regarding cultural resource and referral information:I am able to assist customers by providing appropriatecultural resource or referral information.
• Regarding cultural organizations and their leadership:I am able to identify national and local ethnicorganizations and their leadership.
• Regarding cultural religious practices, traditions,values and dress:I am respectful of different cultural religions andreligious practices.
• Regarding cultural resource and referral information:I am able to assist customers by providing appropriatecultural resource or referral information.
• Regarding cultural organizations and their leadership:I am able to identify national and local ethnicorganizations and their leadership.
You will be culturally competent if:• Regarding cultural differences and their impact: I am
able to assess cultural differences and adapt myinteractions and response.
• Regarding major civil rights movements, landmarkcases, events and leaders: I strive to be well versedin civil rights history and events.
• Regarding cultural conflict resolution techniques: I amable to apply the principles of interpersonal conflictresolution, when interacting with colleagues andcustomers.
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• Regarding cultural differences and their impact: I amable to assess cultural differences and adapt myinteractions and response.
• Regarding major civil rights movements, landmarkcases, events and leaders: I strive to be well versedin civil rights history and events.
• Regarding cultural conflict resolution techniques: I amable to apply the principles of interpersonal conflictresolution, when interacting with colleagues andcustomers.
Additional Information
Is available by calling 1-800-432-3604 toreach the nearest MDCR Service Center.
Or on line at:− www.mi.gov/mdcr− www.mi.gov/mdch− www.miaahc.com
Is available by calling 1-800-432-3604 toreach the nearest MDCR Service Center.
Or on line at:− www.mi.gov/mdcr− www.mi.gov/mdch− www.miaahc.com
