RU M M A D E I N PA N A M A

Building & Apprenticing your Team

Thursday, July 16th, 2015

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Pamela Wiznitzer

* President of the USBGNY (2012 - Present) * Traveller

* Creative Director - Seamstress, UES, NYC * Trainer

* Member of the Cocktail Guru team * Student

* 9 years in the industry

* Likes hot dogs, the color red, 50/50 gin martinis, and the word Juxtaposition

Seamstress, (UES) NYC

Bobby Heugel

* Years of bartending experience * Entrepreneur

* Partner at Clumsy Butcher Bar Group * Trainer

* Grown up Bartender * Student

* Consultant

Anvil Bar and Refuge - Houston, TX

Zdenek Kastanek

* Years of bartending experience * Consultant

* Head Bartender at 28 Hong Kong Street * Trainer

* Creator of the first craft cocktail program in Burma

* For hire if you have a private Yacht * Student

28 Hong Kong Street, Singapore

Jonathan Pogash* Father of 2, a husband to 1, and a mixer of drinks

*18 + years of Experience behind Bars

* The Cocktail Guru

* USBG VP for NE

* Consultant

* Trainer

* Student

The Cocktail Guru Team, USA

Dushan Zaric* 18 + years of Experience behind Bars

* Co-Owner of Employees Only and Macao Trading Co NYC

* Principal Bartender

* Consultant

* Author

* Trainer

* Student

Employees Only, NYC

Building & Apprenticing your Team

Building & Apprenticing your Team

=Mentoring your Team

Let’s look back…

Lineage

What defines a team?

Trust + Talent + Positive Attitude

=Successful Businesses and Happy Employees

How to instill TRUST?

How to instill TRUST?

* Be open about your experience, and intentions

* Know your limits

* Know your goals

*Be genuine

*Lead by Example

*Be Fair

How to Identify Talent?

How to Identify Talent?

*    SNAP UP THE TALENT WHILE YOU STILL CAN!

* The right candidates always see the glass as half full!

*    In a bar setting, oftentimes you cannot choose the staff

*    If you can choose the staff, go w/ your gut/instincts

*    Speak candidly, openly

*    Testing

Talented People

Talented People

*     are 100% open and honest.

*      do not balk at new experiences, or at taking

direction

*      are the best, and truest form of Performers

How to manage them?

*       Identifying leaders is key

*       Identify individual strengths and weaknesses

* Instill a “pass it on” attitude

How to instill POSITIVE ATTITUDE?

How to instill POSITIVE ATTITUDE?

*       Have it yourself

*       Be kind and considerate

*       Don’t be a jerk

*       Allow your team to build your business

*       Share ideas - EDUCATION

*       Welcome feedback

* Speak as friend rather then a boss

Empowerment

Empowerment

* DO NOT MICRO MANAGE!!!

* Set goals and reward those goals (w/ praise, trips, cash money)

*   Allow the creativity to flow

*   Try to be an open book with your staff

* Your business is a blank canvas, and your team paints it, color after color, continuing to improve upon it and grow along with you

* Give everyone the benefit of the doubt

*  If irreconcilable damages occur, it may be time to say goodbye

GROW with your TEAM

*       Goal-setting is necessary for growth in any and all life situations

*       Get constant feedback from your team on what to improve, and what works the best

*       DIVIDE & CONQUER, setting clear tasks, agendas, and deadlines to relief the burden from yourself

Team Building exercises

Follow your Nose!

A movement exercise for the whole group. Move around the room, filling up the space, changing pace, changing direction, being aware of other people but not touching them. Now become aware of your nose. Let your nose lead you around the room. Follow it wherever it goes!

Develop this by focussing on different parts of the body, so that participants begin to discover new ways of moving. Very useful for dance or physical theatre, or simply for discovering movement ideas for characters. Try being led by your stomach, your little toe, your knee, your back and so on.

Team Building exercises

The Marble Exercise

RU M M A D E I N PA N A M A

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