Building a Rotary Team by Michel P. Jazzar
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Transcript of Building a Rotary Team by Michel P. Jazzar
Building a Rotary TeamMichel P. JazzarRLI Lebanon Division founder chairman 2002-2005RI Representative to UN-ESCWA since 2006
January 16, 2011
PrePETS Lebanon 2011
“The selfishness of individuals, of families, of states, and of nations, is the cause of the most of the trouble in the world.”-Taylor Erwin Gauthier, business writer, December 1921
of Rotarians,
Rotary Clubs.
Individual
Duo
Summarize
To accomplish most tasks in Rotary and their careers, people must work in teams.
When individuals work well togethertogether, they can do more than they could alone.
Let’s go and build stronger teams!
Building a Rotary Team
Team acronyms What’s a Team System Effective team Types
Stages Strategies Key factors Skills Decision making
Discussion questions
TEAM Acronym?
Together Everyone Achieves
More
I read the following acronym definition of “team" on a website last week.
What is Team?In a team, People depend on each other; May or may not work in the same
physical location, Combine to achieve something togethertogether
A "team" is two or more people who share responsibility for a common objective, and whose efforts towards that objective benefit from coordination and communication.
Team building is:
The process of working with a team to clarify its task and how team members can work together to achieve it.
A strategy that can help groups to develop into a real team is “team building”
M ↔ V.G.S
Key actions Key actions in Team Building
Setting and maintaining the team objectives and standards: Create your system.
Involving the team as a whole in the achievement of objectives
Maintaining the unity of the team Communicating efficiently with the team Consulting the team – members before
taking any decisions
System acronym? Save Your Self Time Energy & Money
Secure Your Salutary Team Energy & Mission
Create your system: Setting and maintaining the team objectives and standards
What makes an Effective Team?
Basic Elements of Effectiveness: Positive interdependence in small numbers: WeWe
instead of MeMe Individual accountability/ Personal responsibility Meaningful purpose, Good communication & Social
skills Group Processing/Transformation Shared goals and values Processes/Methods for Conflict Resolution
Types of teams: Best is Pseudo: Group members have been
assigned to work together but have no commitment to a common goal.
Traditional: Group members agree to work together but see little benefit in doing so.
High performing: High performing: This group is an effective team that exceeds all reasonable expectations.
High performing: High performing: This group is an effective team that exceeds all reasonable expectations.
Stages in Team Building
FormingForming
StormingStorming
NormingNorming
PerformingPerforming
AdjourningAdjourning
Bruce Tuckman's classic description of the stages of group development [1965, 1977]
http://www.businessballs.com/tuckmanformingstormingnormingperforming.htm
Tuckman’s stages of team development:*
Forming: Team members discover each other’s behaviors and begin to set team rules and guidelines.
Storming: The team is actively involved in determining how it will accomplish its goals.
Norming: Team members gain confidence, begin to make decisions, and take responsibility for their actions.
Performing: The group transforms from a collection of individuals into a true team.* Based on research done by Bruce Tuckman.
Stage 1: Forming Team Building
Define teamDetermine
individual rolesDevelop trust
and communication
Develop norms /rules
TaskDefine problem
and strategy Identify
information needed
Five-stage Model of Group Development
Stage 2: StormingDuring the Storming stage team members:
realize that the task is more difficult than they imagined;
have fluctuations in attitude about chances of success;
may be resistant to the task; and, have poor collaboration.
Five-stage Model of Group Development
Brainstorming process Define and agree the objective. Brainstorm ideas and suggestions having
agreed a time limit. Categorize/condense/combine/refine. Assess/analyze results or effects. Prioritize options/rank list as appropriate. Agree action and timescale/amount. Control and monitor follow-up.
http://www.businessballs.com/brainstorming.htm
Stage 3: Norming
During this stage members accept: their team; team rules and procedures; their roles in the team; and, the individuality of fellow members.
Team members realize that they are not going to crash-and-burn and start helping each other.
Five-stage Model of Group Development
Stage 4: Performing
Team members have:gained insight/near into personal and team
processes;a better understanding of each other’s
strengths and weaknesses;gained the ability to prevent or work through
group conflict and resolve differences; and,developed a close attachment to the team.
Five-stage Model of Group Development
Stage 5: Adjourning Temporary project team reaches this stage; celebrate their
team’s achievements. Some authors describe stage 5 as "Deforming and Mourning",
recognizing the sense of loss felt by team members.
Five-stage Model of Group Development
Stages of group development: Group maturity:
Forming Group is 'undeveloped' Immature
Storming Group is 'experimenting' Immature
Norming Group is 'settling down' Semi-mature
Performing Group is now a team! Mature
Adjourning Group is disbanding Mature
Team Development Steps:From a GroupGroup to a TeamTeam
Describe team-building strategiesstrategies
Interaction: Providing structured activities to help the group develop familiarity and positive communication
Effective meetings: Actively involving all team members in the planning and decision-making processes
Conflict intervention: Engaging in constructive communication rather than destructive criticism
Key factors to successful performance of a team S.C.O.R.E Acronym
StrategyClear Roles and ResponsibilityOpen CommunicationRapid ResponseEffective Leadership
Key factors to successful performance of a team
– S.C.O.R.E Strategy: Shared purpose Clearly articulated values and ground rules Understanding of risks and opportunities facing the team Clear categorization of the overall responsibilities of the
team Clear Roles and Responsibilities: Clear definition of roles and responsibilities
Responsibility shared by all members
Specific objectives to measure individual results
Open communication: Respect for individual differences Open communication environment among team
members Rapid response: Rapid response to the team’s problems Effective management to change in the internal and
external environment Effective Leadership: Team leader who is able to help members achieve the
objective and build the team Team leader who can draw out and free up the skills of
all team members, develop individuals
Key factors to successful performance of a team
– S.C.O.R.E
Basic Team SkillsThe following features are fundamental to good teamwork: trust: making sure you meet all commitments and
maintain confidentiality when required coaching/training: using your skills, knowledge and
experience to assist others or ask for help sharing information: to assist others do their job flexibility: show a willingness, enthusiasm to cooperate
and help others when possible good manners: doing small, simple things, [e.g. thanking
colleagues for their help]
Team Decision Making Goal: To reach consensus
Consensus is: Finding a proposal acceptable enough so that all members can support it; no member opposes it.
Consensus is NOT: A unanimous vote; a majority vote; everyone totally satisfied.
Requires: Time, active participation, communication skills, creative thinking, and open-mindedness
Techniques: Brainstorming Multi-voting technique or Nominal Group Technique
NGT http://www.siliconfareast.com/ngt.htm
The Nominal Group Technique (NGT)
or multi-voting technique, is a methodology for achieving team consensus quickly when the team is ranking several options or alternatives or selecting the best choice among them.
The method basically consists of having each team member come up with his or her personal ranking of the options or choices, and collation of everyone's rankings into the team consensus.
Discussion questions
Does your club promote teamwork? Y or N ? What leadership styles help in doing so?
Types of Leadership Style
VolunteersAdult
Leaders
Consensus
What are the core elements required for building an effective team?
1. Team is empowered by leadership and given clear objectives, expectations, and parameters.2. Leadership provides the necessary resources - skill sets and availability of team members, budget, access to critical information etc.3. Free flow of information. 4.Disagreement and conflict are welcomed and resolved constructively.5.Team meets (or exceeds) its objectives, AND contributes to the organizational knowledge and talent pool, while generating job satisfaction.
How can you build a consensus?
How do you ensure that consensus doesn’t result in compromise?
How do you satisfy everyone involved?
Building consensus is the act of finding a solution that satisfies everyone’s needs, especially among those who have different viewpoints; it doesn’t mean compromise or surrender.
Leading others to consensus results in a decision that is viable and sustainable.
Group work:
Have participants work in small groups on a case study.
Assign group members different viewpoints, with one participant acting as a moderator who must build consensus.
What are common challenges to a team? How can you avoid them?
Challenge 1: Personal agendas being priority Challenge 2: Using conflict Challenge 3: Disengagement/disconnection Challenge 4: Silo thinking Challenge 5: Lack of clarity
What are common challenges to a team? How can you avoid them?
Challenge 1: Personal agendas being priority
Challenge 2: Using conflict
Challenge 3: Disengagement/disconnection
Challenge 4: Silo thinking
Challenge 5: Lack of clarity
http://ezinearticles.com/?Team-Working---5-Common-Challenges&id=1642679
Outcome/Result is achieved by the team.
Used well, conflict can be channeled to extend the boundaries of what is possible, encourage creativity and ultimately achieve a better outcome.
Look out for signs of those holding back or not offering their views and find ways of getting their views heard.
As a leader of a team, it is important that the team as a collective has clarity on the outcomes and why they are so important.
Benefits from the team as a collective far outweigh any benefits that could be obtained by an individual discipline or function.
Henry Ford
We have learnt 3 acronyms in 1: TSS
TEAMStrategyClear Roles and
ResponsibilityOpen
CommunicationRapid ResponseEffective
Leadership
Together Everyone Achieves
More
SecureYourSalutaryTeamEnergy &Mission
M V.G.S
SYSTEM SCORE
Resources - Web: http://www.nwlink.com/~donclark http://wilderdom.com/teambuilding http://www.businessballs.com/
tuckmanformingstormingnormingperforming.htm
http://www.teamworkandteamplay.com http://www.chimaeraconsulting.com/
tuckman.htm http://www.managementhelp.org/grp_skll/
theory/theory.htm
Resources - Books:
The New Art of Managing People – new edition 2008 The Leadership Challenge – 4th Edition -2007
The Everything Leadership Book – 2nd Edition - 2008
The Rotarian Reader – A 75-Year Anthology – 1986 – by RI. [page33]
www.authorstream.com/www.authorstream.com/Presentation/jazzar-776510-buiding-a-rotary-team-by-michel-p/
Where to get it?