BTF Enterprises Association Management Agreement For …...the attached Exhibit-D transition plan is...
Transcript of BTF Enterprises Association Management Agreement For …...the attached Exhibit-D transition plan is...
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BTF Enterprises
Association Management Agreement
For CAPPO
For good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, it is hereby
agreed by SASI Association Management Company, Inc., a California Corporation, dba BTF Enterprises,
hereinafter referred to as BTF; and California Association on Public Procurement Officials, Inc. a not-for-profit
association, hereinafter referred to as CAPPO, as follows:
Section 1.0 Headquarters:
BTF, as a service provider, will, with discretion and confidentiality, maintain the headquarters for
CAPPO, from an office located at: 3121 Park Avenue, Suite C, Soquel, CA 95073, or such other
location as shall be selected by BTF, and shall provide CAPPO with association management assistance
consisting of the list of services attached as Exhibit A Scope of Services.
In the first year, CAPPO and BTF will agree to a pro-rated implementation schedule and fee basis, as
outlined in Section 4; thereafter BTF will provide the agreed upon services for an annual fee of
$76,050.00 and as agreed upon and documented in the minutes at a CAPPO Board of Directors meeting
each year. BTF will coordinate management of CAPPO business and events in accordance with the
attached list of responsibilities and work closely with the CAPPO President or designee.
Section 2.0 Equipment:
BTF shall provide a headquarters, personnel, vehicles, equipment and facilities needed by it to
perform such services and shall be subject to its exclusive discretion and control.
Section 3.0 Personnel:
3.1 All personnel assigned by BTF to provide services to CAPPO will be employed by BTF and BTF
assumes responsibility for their compensation, terms of employment and related payroll taxes.
Additional BTF or temporary staff and independent contractors will be contracted on an “as
needed” basis to fulfill our agreed upon scope of service or for additional projects, as approved by
the CAPPO President or designee.
3.2 CAPPO agrees that it will not, during the term of this Agreement or for twenty-four (24) months
after termination, hire any executive or administrative personnel, who have left the employ of BTF,
with out express written consent of the BTF President.
3.3 In the unlikely event that CAPPO hires any BTF executive or administrative personnel without
BTF’s express written consent, CAPPO agrees to pay to BTF a finder's fee equal to 45% of that
employee’s annual salary.
Section 4.0 Monthly Fee:
4.1 BTF will be paid a monthly management fee due and payable on the first day of each month, as
compensation for the performance of all services described in this Agreement for that month,
commencing February 1st, 2019. This fee does not include postage, printing, office supplies,
telephone, fax, travel and other out-of-pocket expenses, nor the services of other specialists such as:
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legal counsel, certified public accountant, governmental relations, advertising or public relations
personnel.
4.2 During the initial transition of the management services from the current office structure to the full
management services to be performed by BTF, the following transitional monthly Management Fee
will be as follows:
4.2.1 One-Time initial set-up fee of $3,000 will be due and payable upon the execution and the
first day of transition.
4.2.2 Phase One (2/1/2019 – 2/28/2019): transition will include BTF working with the current
Executive Officer in transitioning over the membership renewal process fully to BTF.
CAPPO agrees to pay BTF a monthly management fee of $2,227.50, during this part of
the transition.
4.2.3 Phase Two (beginning 3/1/2019): this phase of the transition process, BTF will be
required to take full management control of the CAPPO Office and all its office functions
in support of CAPPO’s mission. CAPPO agrees to increase the monthly management fee
from $2,227.50 to the final agreed upon monthly management fee of $6,337.50.
4.2.4 Exhibit-D contains the planned timeline for each phase of the transition process. Both
parties understand and agree that due to the nature of the shortened transition period that
the attached Exhibit-D transition plan is a fluid living document subject to change by
written Agreement of both parties to this Agreement.
Section 5.0 Staff Time:
For additional services such as clerical, secretarial, administrative assistant, graphic designer and
bookkeeper, as requested by the CAPPO President or designee, will be invoiced at the close of each
month. Additional billing hours are to be pre-approved by the CAPPO President or designee. Invoices
for staff time are payable within 15 days of receipt of invoice.
Section 6.0 Authorization:
BTF shall be able to rely on the authorization given by the CAPPO President or designee as approval for
services to be provided.
Section 7.0 BTF Billing:
7.1 Direct Expenses will be invoiced at the end of each month based upon actual expenses incurred.
For a listing of Additional Services and related fees available to CAPPO and a listing of Direct
Expenses and related fees, attached as Exhibit C.
7.2 If applicable, commissions on exhibit, sponsorship and advertising sales are due and payable within
15 days of receipt of proof of deposit by the CAPPO Secretary-Treasurer.
7.3 BTF does not assume responsibility for returned checks or credit card charge backs to the CAPPO
account.
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Section 8.0 Ownership of Materials and Information:
8.1 All materials and information produced by or for BTF, or entrusted to BTF, for the benefit of
CAPPO pursuant to this Agreement are and shall be the sole property of CAPPO. Such materials
include without limitation CAPPO’s membership and prospect lists, conference registration lists,
other mailing lists, publications, copyrights, trademarks, files, financial records, software and
similar property or information now existing or acquired during the term of this Agreement. Should
the Agreement be terminated, all such materials and information shall be delivered by BTF to
CAPPO or to such person or entity as may be designated by CAPPO in writing.
8.2 CAPPO and BTF agree that all procedures, systems, forms and computer software programs
purchased and used by BTF in providing services to CAPPO hereunder are the property of BTF and
may be further used by BTF at any time for any purposes it requires.
• Association Licensed/Owned Software: YourMembership, BoardEffect, A2Z Exhibit
Management, Survey Monkey, and Webex.
Section 9.0 CONFIDENTIALITY:
Information made available to BTF or which BTF becomes privy to or produced by or for them pursuant
to this Agreement, during the term of this Agreement, shall be considered proprietary information
supplied in confidence, and shall not be disclosed to others, or used for any other purposes except as
required under this Agreement, without prior written permission by the CAPPO President or designee.
Section 10.0 Assignment:
Because personnel services are the subject matter of this Agreement, this Agreement may not be
assigned by either party. However, BTF shall have the right to use such of its personnel (as defined in
item 3), as it deems appropriate to complete its obligations under this Agreement.
Section 11.0 Entire Agreement:
This Agreement, along with Exhibits A, B, C & D constitutes the entire Agreement between BTF and
CAPPO for the requested Association Management Services as outlined within CAPPO’s RFP# 201801.
Both parties agree that this Agreement may be amended to reflect additional management services such
as, but not limited to the associations’ Annual Conference.
Section 12.0 Agreements:
CAPPO acknowledges the fact that BTF will be required to enter into certain Agreements with hotels,
caterers, printers and other service providers on behalf of and with the approval of CAPPO in
preparation for CAPPO business and events. CAPPO agrees to indemnify and hold BTF harmless
against any and all loss, damages, costs and expenses that may be incurred if CAPPO should cancel any
event or otherwise fail to keep, observe and perform each of the covenants and Agreement of this
Agreement.
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Section 13.0 Annual & Monthly Reviews:
13.1 The terms of this Agreement shall be and continue in full force with each positive annual
evaluation, this Agreement shall be extended for an additional year thereafter.
13.2 In the unlikely event of a negative evaluation of BTF by CAPPO, BTF shall have sixty (60) days to
correct any deficiencies about services included in this Agreement. If, after sixty (60) days, BTF
has failed to correct any deficiencies to the mutual satisfaction of both parties, CAPPO may put
BTF on notice of termination which will take place during a mutually agreed upon transition period
of not less than thirty (30) days and no more than one hundred eighty (180) days, during which time
management fees and the obligations of this Agreement will remain in effect.
13.3 In the unlikely event of a negative evaluation of CAPPO by BTF, CAPPO shall have sixty (60) days
to correct any deficiencies in its obligations to facilitate BTF’s performance of Agreement services
i.e. CAPPO contact person’s communications with BTF, returning phone calls, materials approval,
meeting deadlines in a timely manner, etc. If, after sixty (60) days, CAPPO has not corrected the
situation to the mutual satisfaction of both parties, BTF may put CAPPO on notice of termination
which will take place during a mutually agreed upon transition period of not less than thirty (30)
days and no more than one hundred eighty (180) days, during which time management fees and the
obligations of this Agreement will remain in effect.
13.4 During the 1st year of the Agreement BTF agrees to provide CAPPO with short thirty-minute brief
updates during the monthly scheduled board conference calls as to how the transition is proceeding
and to identify any areas of concerns or corrections by either party.
13.5 In the event of termination, CAPPO shall pay to BTF, within ten (10) days of submission of invoice,
all outstanding expenses incurred by BTF about CAPPO business prior to the actual date of
termination.
Section 14.0 Management Fee Increases:
14.1 Based on a positive evaluation, annual management fees after the first year of this Agreement may
be subject to adjustment, effective March 1st of each year in-line with the organization’s fiscal year.
14.2 BTF may, on written notice to CAPPO thirty (30) days prior to a regularly scheduled CAPPO Board
meeting, request an increase in its management fees to reflect increased costs of doing business on
each anniversary of this Agreement.
14.3 If the amount of requested increase is not acceptable, CAPPO shall notify BTF within fifteen (15)
working days following the above-mentioned Board meeting.
14.4 If, prior to the effectiveness date of such an increase, the parties shall be unable to agree in writing
as to such increase, then an increase based on the most recent annual Consumer Price Index (CPI)
for San Francisco-Oakland-Hayward Region (as published by the U.S. Department of Labor
Bureau) will prevail.
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Section 15.0 Cancellation Clause:
15.1 Termination by either party must be communicated by written notice delivered by registered or
certified mail, return receipt requested, by either party to the other.
15.2 BTF will fully cooperate with CAPPO to insure an orderly separation and transition after receipt of
notice of termination. The cost of shipping CAPPO materials to another location, designated by
CAPPO, shall be the responsibility of CAPPO.
Section 16.0 Notices of Default and Amendments:
The parties may not modify or amend this Agreement, except by written Agreement executed by the
Executive Director or President of each party. Pursuant to this Agreement, any notices required under this
Agreement shall be in writing and sent by a first-class trackable method, postage pre-paid mail to the
following addresses:
If notice is sent to CAPPO:
CAPPO
Attn: President
If notice is sent to BTF:
BTF Entreprises, Inc.
Attention : Shiela Locatelli Wallace, CAE, CMP
3121 Park Ave, Suite C
Soquel, CA. 95073
Section 17.0 Insurance and Indemnification
17.1 BTF maintains insurance with statutory limits for Worker’s Compensation, general liability and
employer’s liability.
17.2 CAPPO agrees to maintain its own liability insurance policies.
17.3 CAPPO agrees to indemnify, defend, and hold harmless BTF, its officers, directors, partners,
agents, guests, and employees, for, from and against any and all demands, actions, judgments,
claims, losses, liabilities, damages, and expenses, including without limitation, amounts paid in
settlement, reasonable costs of investigation and reasonable attorney’s fees, arising out of or caused
by CAPPO or any obligation of CAPPO or caused directly and primarily by the gross negligence or
willful misconduct of CAPPO.
17.4 BTF agrees to indemnify, defend, and hold harmless CAPPO, its officers, directors, partners,
agents, guests, and employees, for, from and against any and all demands, actions, judgments,
claims, losses, liabilities, damages, and expenses, including without limitation, amounts paid in
settlement, reasonable costs of investigation and reasonable attorney’s fees, arising out of or caused
by BTF or any obligation of BTF or caused directly and primarily by the gross negligence or willful
misconduct of BTF.
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Section 18.0 Dispute Resolution.
In the event of any disagreement or dispute between the parties to this Agreement which cannot be
settled by the parties themselves, BTF and CAPPO agree to mediate any dispute or claim between them
arising out of this Agreement, or any resulting transaction, before resorting to court action. Cost of
mediation shall be divided equally among the parties.
Section 19.0 Attorneys’ Fees Upon Enforcement.
If BTF or CAPPO bring any legal action regarding any provision of this Agreement, the prevailing
party in the litigation shall be entitled to recover reasonable attorneys’ fees, and actual costs and other
necessary disbursements, from the other party, in addition to any other relief that may be granted.
This Agreement is approved and accepted:
For: CAPPO For: BTF Enterprises Inc.
President: __________________________ Officer: ____________________________
Date: _____________________________ Date: ____________________________
Certificate of Secretary:
The Undersigned, as Secretary of the Association, certify that I am duly acting Secretary as of
___________, 2019. By my signature below, I hereby certify and affirm that this letter of Agreement was
reviewed, consented to and approved by the Board of Directors of the Association on _______________.
Witness my hand and the seal of the Association:
Secretary: ___________________________________
Dated: __________________________
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EXHIBIT-A Scope of Services
EXHIBIT A – SCOPE OF SERVICES
Membership Support (based on 2,000 members)
Participate in monthly committee meetings to ensure orderly and timely communication and production of all membership
retention needs (12/year) Maintain electronic database of membership records, including database clean up (i.e., duplicate entries, etc.)
Manage monthly electronic invoicing and renewal reminders
Mail Processing for hard copy invoices, if board elects this method: Collate, folding, stuff, label, meter, etc. is billed hourly
as this is a variable expense month to month based on the number of renewals
Provide monthly membership reports
Membership customer support duties
Receive, record and deposit membership income; including credit card processing
(mgmt. fee does not include credit card processing fees charged by third party vendor)
Mailing list generation (labels, emails, etc.)
Administrative Establish Headquarters; provide all staff and equipment to render all contracted services
Handle all requests in a complete, timely and courteous manner
Distribute Correspondence
Coordinate Mailings & Production Services
Conference Meeting Facilities: up to 12 individuals at Headquarters office, if needed
Maintain records and files: hard copy and electronic
Board / Committee Support
Attend & Coordinate Board Committee Meetings
Up to 5 – two (2) day in person meetings per year; rotated from north to south
Up to 6 - one-hour conference calls per year
Decide and coordinate onsite logistics for Board meetings: facility, lodging, meals, AV
Monthly telephone meetings for Executive Committee
Work with President to develop agendas, as needed
Gather back-up materials and distribute with agenda for meeting
Keep Board informed of the condition and operation of association
Take minutes at meetings; coordinate proofing, editing and distribution to the board
Coordinate and Participate in up to 4 - 1-hour committee meetings per month
Coordinate and distribute election materials via email and website
Develop and maintain an annual organization calendar and timeline for all association programs and projects
Work with board and committees to develop and maintain an organization policy and procedure manual
Staff liaison to ensure orderly and timely communication amongst committees to support their work; inclusive of scheduling
conference calls, maintaining committee lists, providing reports on donors or other data, etc.
Communications
Staff liaison to ensure orderly and timely communication and production of all publications and marketing materials
Broadcast emails – Based on 1 per week
Coordinate collection of content
Coordinate layout and distribution of broadcast emails
Research / Develop member content/highlights for eNews
Quarterly e-Newsletter / Promotional broadcast emails
Coordinate layout and distribution of electronic newsletter
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Volunteer to coordinate collection of articles and data
Website
Website maintenance and updating; inclusive of directories and event registration
Central server and hosting - outsourced
Maintenance of domain name, hosting services and organization email accounts
Re-design / new page creation billed hourly in addition to monthly management (this is typically a onetime process, not
regular maintenance)
Social Media
Create Facebook Events to promote organization events
Promote activities of chamber on Facebook, Twitter, LinkedIn, Instagram
Assist in developing and maintain relationships with partner organizations
Financial Management Establish and maintain bank accounts
Maintain all financial records in QuickBooks
Record and report deposit income (see membership for annual dues billing)
Disburse funds, as authorized
Allocate expenditures to proper expense categories
Reconcile all bank accounts; monthly
Prepare and distribute quarterly reports; by the 15th of each month pending reconciliation
Supervise preparation of tax returns and related statements by an outside firm
Work with treasurer to develop and oversee annual association budget
Assist in development of investment strategies; monitor and report on investments
Coordinate internal & external audit; as directed by Board
Annually review and secure insurance; as directed by executive committee
Webinar Management (up to 4 webinars per month)
Staff liaison to ensure orderly and timely communication and production of all publications and marketing materials
Work with committee to set annual calendar and identify subject matter experts
Committee/Volunteer will identify and verbally confirm speakers
Finalize speaker confirmation - date & time; as well as collect session description, speaker bio, etc.
Run practice sessions with the speakers on the webinar platform as needed
Set up and manage registration for webinars
Provide day of technical support and record webinar
Post webinars on website or send out recordings as determined by organization
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EXHIBIT-B Insurance & Audit Sign Off Document
Insert Date
TO: California Association of Public Procurement Officials, Inc. (CAPPO)
C/o Association Treasurer
By action of the Board of Directors passing the ____________ budget during the board meeting held on
_______ in __________, BTF Enterprises is instructed to follow the accounting and operational procedures as
identified below.
1. Accounting: ___ Cash basis
___ Accrual basis
2. Annual Audit: ___ Internal Review (conducted by a membership audit committee)
___ Independent CPA Review (to be conducted by a CPA)
___ Independent CPA Audit (to be conducted by a CPA)
3. Directors & Officers Liability Insurance Coverage:
____ D&O Insurance is not requested.
____ D&O Insurance is requested.
4. General Liability Insurance Coverage:
____ General Liability Insurance is not requested.
____ General Liability Insurance is requested.
Signed: ____________________________
Name, Secretary-Treasurer
Date: ______________________________
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EXHIBIT-C Direct & Variable Expenses
I. Direct Expenses
A. Third-Party Vendors:
1. Expenses for services provided by third-party vendors will be passed through (no
markup) as direct costs to you at the end of each month. We make every effort to obtain
every available vendor discount or premium in favor of our clients.
2. Examples of third-party costs - printing, photocopies, fax, travel, office supplies,
insurance, legal fees, audits, long distance telephone service, mailing labels, etc.
B. Direct Costs:
Every day office expenses are passed through at no additional cost:
1. $70 Monthly flat fee telephone charge, includes local, long distance, voice mail and fax
usage
2. Copy expenses – charged at current market prices
3. Postage and shipping of Association materials
4. Mail processing through mailing house: folding, envelope stuffing, labeling, etc.
5. Mileage, travel, meals for Account Executive - as approved by Association Agreement
6. Misc. Office supplies as necessary to conduct business: printed stationery, envelopes and
paper stock
7. Bank charges
II. Variable Expenses
A. Staff Time - BTF Enterprises employs highly qualified administrative support team to assist
account executives provide services to you and your association. For services not previously
listed, BTF Enterprises charges staff time at an hourly rate which varies depending on the
services requested.
Staff time will only be used when directed by the CAPPO President or designee. Currently, staff
time rates range from $35 to $95 per hour. Upon request, we provide an estimate of the hours
required for a given project and gain written approval prior to commencement.
B. The cost of design, typeset and publication are as follows:
Graphic Design, Layout & Editing - hourly rate subject to prevailing rate of graphic contractors.
Charged at current market rate.
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PREPARED BY Michael R. Derr TITLE CAPPO 1st VP 2019-2020 DATE 01-22-2019
MODIFIED BY Shiela Locatelli Wallace, CAE TITLE BTF President DATE 01-23-2019
MODIFIED BY Michael R. Derr TITLE CAPPO 1st VP 2019-2020 DATE 01-24-2019
APPROVED BY TITLE DATE
EXHIBIT-D
BUSINESS TRANSITION PLAN
BTF ENTERPRISES
3121 Park Avenue Suite C
Soquel, CA 95073
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TRANSITION SCHEDULE- FEBRUARY 28, 2019 Provide key milestones of a high-level schedule of the transition approach developed.
I. KEY MILESTONES RESPONSIBLE PARTY START DATE END DATE
a. Finalize Agreement between BTF and CAPPO for Management Services CAPPO Board
b. Provide BTF Access to a2z, YM and BoardEffect Devin & Johnnie
c. Establish New Headquarters location CAPPO Board & BTF
d. Process Annual Membership Renewals, invoicing and payment BTF with Hugh/Twila
e. Process the necessary paperwork with all the financial institutes CAPPO
utilizes Johnnie & Jack
f. Develop the plan to re-assign the Financial records and books from the
current office to BTF Johnnie & Jack
g. Schedule the required transfer audit as outlined within the BTF Agreement Johnnie & Jack
h. Physical relocation of CAPPO Equipment, files and archives Jennifer & Others
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COMMUNICATION PLAN
II. TASK Responsible Party Priority Level Start Date Completed Date
a. Schedule and hold weekly transition meetings for month of
February
Hugh & Twila/BTF/ Lead
Transition Officer from Board
(Mike?)
b. Notification to USPS for change of address (from P.O. Box to
physical address) BTF
c. Develop and distribute notification to be sent to Membership,
Partners, other Professional Organizations, Vendors (office supplies) Board / BTF
d. Notify Phone Company of the need to transfer the CAPPO 800
Number from current office to new office. BTF
e. Set up appropriate voice mail greeting for CAPPO BTF
f. Transfer key email addresses for HQ staff; discuss
protocols
• Update any distribution lists as needed
Devin & Johnnie
g. Send/Receive key legal documents for organization
• Articles of Incorporation
• Tax Determination Letter
• Bylaws – historic and recent copy
Johnnie, jack and Darryl
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h. Update Business Information Statement with State of
California (Due March 2019) – Entity # C1078764
BTF
i. Membership Invoicing
• Access YM for electronic notification to membership
• Determine notification schedule and means
• How many reminders, how often, what method – electronic
versus hard copy
• Determine follow up phone calls at certain point for
membership retention – BTF provides list, but calls are
typically completed by committee or board. Typically
done 30 days past due
BTF / Board / Membership
Committee?
j. Transfer or provide access to any key electronic storage; i.e., drop
box, google drive, one drive, etc. Devin & Johnnie
k. Send/Receive copy of all electronic documents; i.e. back up of
server or computers Devin & Johnnie
l. Review status of all projects Board/Hugh & Twila/BTF
m. Send / Receive / Review Financials prior to final transition for
discussion/questions
• Chart of Accounts
Johnnie, Jack & BTF
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• Balance Sheet
• Income Statement/Profit & Loss
• Current Year Budget
• Upcoming Year Budget
• Immediate past year tax return
• Copy of QuickBooks
n. Obtain access to and update contact information for all bank
accounts BTF / Treasurer
o. Review with Treasurer / Finance committee standard financial
protocols and outline any needed adjustments
Treasurer / Finance
Committee
p. Update Signature cards for authorized check signers Board / BTF
q. Order checks/endorsement stamp BTF
r. Send/Receive and review all insurance policies
• General Liability
• Directors & Officers
• Employment policies (if applicable and cancel)
• Broker contact information
Johnnie & Jack
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s. Receive login access for all association accounts
• YourMembership (YM)
• A2Z
• Survey Monkey
• BoardEffect (board meeting portal)
• Wild Apricot
• Social Media Accounts (i.e., Facebook,
Instagram, LinkedIn, etc.)
• Domain Registry
• Merchant Service Accounts
• Constant Contact or other email accounts used if outside of
YM
Devin & Johnnie
t. Update website / social media with new HQ contact info
• Remember google listing
BTF & Devin
u. Send/Receive list of chapter presidents or key positions of contact Adrian
v. Send/Receive list of committees and committee rosters Adrian
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w. Develop or access newsletter production schedule BTF & Jack
x. Transfer physical materials from HQ office & storage unit(s)
• Provide inventory of physical materials from HQ
office & storage unit(s)
• Determine how and who will transfer physical
materials from HQ office & storage unit(s)
• Determine what will come to BTF – Office or Storage (and
any monthly affiliated costs)
Jennifer & Others
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SYSTEMS
AREA METHOD ASSOCIATED COSTS PARTY RESPONSIBLE FREQUENCY
COMPUTER
SYSTEMS AND
APPLICATIONS
• Confirm assets in this category and collection of
said assets
Hugh & Devin
HARDWARE /
PERIPHERALS
TECHNICAL AND
BUSINESS MANUALS
COMMUNICATION
EQUIPMENT
COMMUNICATION
PROCESSES
a) Provide BTF desired method for
answering phone calls, handling inquiries
from membership; expected response
times; escalation process (if needed)
b) Format for outgoing email
communication; standard desired
signature block, correspondence
standards etc.
Full CAPPO Board
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SECURITY
ARRANGEMENTS
a) Check list creation of access that needs to be
given as new board members join or leave;
b) Cell phones, laptops, etc which need to be
collected
Full CAPPO Board
Initial: _____ Date: _____
Initial: _____ Date: _____
BTF Enterprises
Management Agreement
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BTF Rader Dove Tail Smith/Moore Full Smith/Moore HybridCRITERIA POINT VALUE 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5Proposed approach for meeting the services requested. 30 27 28 24 30 30 15 15 28 10 10 15 10 21 0 15 25 20 30 20 20 18 15Experience performing services requested. 25 25 20 23 25 25 15 8 22 5 5 12 15 20 0 20 18 20 25 15 20 20 20Available resources to perform the services requested. 25 25 25 23 25 25 18 10 22 5 10 15 10 20 0 10 25 18 25 15 20 20 16References. 10 10 10 10 7 10 8 5 8 3 10 6 7 10 0 10 10 7 10 5 10 7 8Pricing 10 8 10 8 9 8 7 10 8 10 8 0 2 5 0 0 5 7 10 2 6 6 4
100 POSSIBLE 95 93 88 96 98 63 48 88 33 43 48 44 76 0 55 83 72 100 57 76 71 63
Rankings by Evaluator:1 2 3 4 5
1 BTF BTF SMA BTF BTF2 SMA SMA BTF SMA SMA3 Rader Rader Rader Rader Dove Tail4 Dove Tail Dove Tail Dove Tail Dove Tail Rader
Final Ratings:1 BTF2 SMA3 Rader4 Dove Tail
BTF Comments:
Rader Comments:
Dove Tail Comments:
SMA Comments:
The information contained in this spreadsheet is intended only for the use of the stated recipient and contains information that is confidential and/or privileged. If the reader is not the intended recipient or the agent thereof, you are hereby notified that any dissemination, distribution or copying of this spreadsheet is strictly prohibited and may constitute a breach of confidence and/or privilege. If you have received this spreadsheet in error, please notify the sender immediately.
RFP 2018-01 – CAPPO Association Management Services
· Significant Board Meeting and Committee support activities (see Appendix C)· Broadcast emails and collection of content· Up to 4 Webinar Support per month (significantly more than CAPPO’s present needs)· Use of social media
Weaknesses/Concerns· Change in CAPPO Office will be an adjustment for the membership
Strengths:
· Proposal for spouse travel and vacation may give rise to CAPPO employee/employer relationship and liabilities· Not proposing access to any association management software (beyond what CAPPO presently uses)
· 16 years of CAPPO experience; served in several leadership roles· Understands CAPPO’s mission, goals and membership· Respected by CAPPO membership
· Hold $1M Errors and Omissions coverage· Cite use of current software packages and systems· References cited significant and well known organizations like: CADA, National Charity League & CASL· CADA and CASL full management supports membership in excess of CAPPO· Proposing to assume accounting responsibilities (after CPA transition)
Strengths:· 27 years business experience; Accredited by AMC Institute· Will assign an Account Executive to interface with Board and Cross-Train staff (8 full time staff)· Significant experience with running events and conferences; membership development and Administration & Management (which is the primary focus of this RFP)
Weaknesses/Concerns
Strengths: · 22 years business experience;· 20 staff available· Previous experience with CAPPO – completed organizational review and facilitated CAPPO strategic plan
· In-house certified staff (CAE, CMP)· Addressed many of the day-to-day operations
· Proposing to assume accounting responsibilities (budgeting and reporting)· Board Meeting and Conference support activities· Chapter and Committee support
· System analysis to make organization programs routine and efficient· Identified financial management objectives to ensure the board has accurate information regarding budget
· They understand the challenges of CAPPO
· Some links on BTF website were not working, minor spelling errors
· No Office support-no identified redundancy- structural liability· Proposal doesn't clearly identify the benefits of the spouses additional expenses· This proposal puts CAPPO right back into the employee/employer structure which is a liability for CAPPO
Strengths:
Weaknesses/Concerns
· 20 years of experience with far larger organizations
· Pricing to high· Experience doesn't seem to translate to CAPPO, large number of subcontractors utilized· Didn't address interim needs or details of changes over the current service
Weaknesses/Concerns· No previous Association Management experience· Proposing to continue present Office organization and support model
· Unclear duties of Executive Officer which significantly increases pricing· Cost is substantially more than the current cost to CAPPO· Cost benefit hard to support based on the proposal received· A number of services are to be outsourced· It is unclear what would be different than current service levels