B.Tech 1st Sem Curriculum:English

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    ENGLISH LANGUAGE & COMMUNICATION

    Code: HU 101 (First Semester) [B. Tech.]

    OBJECTIVEOFTHE COURSE: To impart basic skills of communication in English through

    intensive practice to the first year students, so as to enable

    them to function confidently and effectively in that language

    in the professional sphere of their life.

    ***************************************************************************

    ****

    LECTURES 1 6

    GRAMMAR: Correction of sentences Identifying & Analysing Grammatical Errors includingerrors in Spelling & Punctuation

    Vocabulary / Word formation

    Single word for a group of words

    Fill in the blank Tense, Clause, Preposition

    Transformation of sentences

    Grammatical & Structural aspects of sentences covering Parts of Speech

    Active / Passive Voice

    Direct / Indirect Narration

    Degrees of Comparison

    Synonyms & Antonyms

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    LECTURES 7 15

    COMMUNICATION : Communication as sharing Context of Communicationspeaker / listener and reader / writer relationship

    Public speaking SkillsBrevity, Clarity and

    Appropriateness of Communication

    Features of Effective SpeechMedium of Communication,Barriers to Communication

    Verbal and Non-verbal Communication

    ________________________________________________________________

    Introduction

    Communication can be a complicated process of give and take with innumerable

    intricacies and dimensions.

    More than language, it needs an attitude, a willingness to open up to others and

    accept others; to have empathy and capacity to look at situations from varied

    perspectives.

    Given these attitudinal factors language becomes just an aid to promote

    communication.

    ________________________________________________________________

    Personal Appearance

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    Plan your appearance in such a way that it communicates effectively to others.

    Even before the speaker utters his first syllable one begins to form an opinion

    about him.

    Appearance communicates how we feel about ourselves and how we want to be

    viewed.

    Ones appearance may put the audience into a resistant or hostile attitude or

    induce in them a receptive mood.

    One should be clean, well groomed conforming to the need of the occasion.

    ________________________________________________________________

    Important Tips

    Look impressive, not gorgeous. Never be over-dressed for the occasion.

    Do not go for high fashion and trendy design. Look elegant in conventional style.

    Wear neither too loose nor tight clothes. You must feel comfortable in your outfit.

    Your shoes should be formal and the portfolio which you carry should be trim and

    proper.

    ________________________________________________________________

    Posture

    It refers to the way we carry ourselves when we stand, sit or walk.

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    One should be upright, squarely facing the audience and evenly distribute the

    weight.

    Adopt a posture that communicates professionalism, confidence, attention to

    detail and organization.

    Seeing is believing; so one should appear to be at ease.

    Neither remain static nor fidget. Move occasionally to hold attention, suggest

    transitions and increase emphasis.

    ________________________________________________________________

    Gesture

    A well timed adroit gesture enhances the impact and adds greater value to what is

    being said.

    They clarify ones ideas and reinforce them if they are well suited to the audience

    and occasion.

    They should be quite natural and spontaneous and never divert or distract the

    listeners attention.

    ________________________________________________________________

    Important Tips

    Make conscious efforts to create a positive image by positive gestures.

    Learn to look confident, assertive and positive.

    Avoid appearing nervous, aggressive, rude, pompous, overbearing and superior.

    Gestures are substitutes for words. Learn the skill of using them effectively.

    Equally important is to recognise the negative gestures and learn to hide them.

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    ________________________________________________________________

    Facial Expression

    These are subtle and can be used in a variety of ways-- to aid, inhibit or

    complement your communication.

    A smile stands for friendliness , a frown for discontent, raised eye brows for

    disbelief, tightened jaws for antagonism and so on.

    Learning to maneuver ones facial expressions to match with ones presentation is

    an art.

    ________________________________________________________________

    Eye Contact

    It is a direct and powerful form of nonverbal communication and also a rich

    source of feedback.

    A direct look conveys candour which is also a signal of confidence and sincerity.

    It helps tremendously in the filtering process or in getting the desired response.

    ________________________________________________________________

    Proxemics

    It is study of physical space in international relations. Space is related to

    behavioural norms.

    One should use the psychological power of the space to ones advantage. Gestures

    should be in accordance with space available.

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    Move boldly and expand your gesture if you have plenty of space to manoeuvre.

    Use milder gestures when seated at a table.

    ________________________________________________________________

    Paralinguistics

    These are non-verbal vocal cues that help to give urgency to your voice

    Voice gives extra life to your delivery; therefore it is imperative to understand the

    characteristic nuances of voice, namely quality, volume, rate, pitch, articulation,

    pronunciation, modulation and pauses.

    ________________________________________________________________

    Conclusion

    To recapitulate, oral presentation is an art that requires careful planning and a great deal

    of practice. There are various factors that help to put your thoughts across like audience

    analysis, organisation of matter, nuances of delivery, kinesics and paralinguistics.

    Ones efforts should be to keep all these threads intact so that one can achieve

    wonders with oral presentations.

    LECTURES 16 25

    COMPREHENSION: Reading Comprehension Global, Contextual, Inferential

    Reading at various speeds Slow, Fast, Very fast

    Reading different kinds of Texts for different purposes

    for relaxation, for information, for discussion at a laterstage etc

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    Reading between the lines

    Select passages from recommended text

    ________________________________________________________________

    Meaning of Comprehension

    Comprehension comes from the Latin word Comprehendere meaning to

    understand.

    The power of cognition is tested through comprehension.

    How far a reader is engaged with the text is important.

    To create interest in the given passage is also of primary importance.

    ________________________________________________________________

    What is Comprehension?

    The National Reading Panel (2000) defines reading comprehension as an active

    process that requires an intentional and thoughtful interaction between the reader

    and the text.

    A method of teaching students to read for meaning and to monitor their own

    understanding

    The comprehension process involves a teacher and a group of students.

    ________________________________________________________________

    Rationale

    Difficulties in comprehension affect progress in almost all areas of learning.

    Comprehension skills are often not taught and some students cannot acquire them

    without help.

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    ________________________________________________________________

    Basics of Comprehension

    When we talk about the time generally spent by professionals on communication

    activities, we see that the time they spend on receiving information(listening and

    reading) is more than what they spend on sending(speaking and writing)

    information.

    Hence listening and reading are as important as speaking and writing.

    Reading comprehension refers to the ability to understand information presented

    in written form.

    This skill usually entails understanding textbook assignments or articles in

    newspapers and journals or various business documents or reports.

    ________________________________________________________________

    Comprehension Strategies

    Dialogue between teacher and students is structured by use of three key strategies

    which increase the student's active involvement with the text:

    summarising

    questioning

    Clarifying

    Summarising:

    identifying and stating most important information

    move from sentences paragraphs whole passages

    Question generating:

    formulating question about passage of text

    search for key idea

    Clarifying:

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    seeking clarification about difficult content, for example, unusual

    vocabulary, difficult structures/concepts

    encourages searching for meaning

    ________________________________________________________________

    Procedures

    Students are asked to read the given passage.

    When passage is read teacher models comprehension strategies:

    summarises content

    asks questions

    discusses and clarifies any difficulties

    Once practised students can do independently, teacher can monitor and provide

    feedback.

    ___________________________________________________________

    Role of the Teacher

    Introduces idea of Comprehension and explains strategy.

    Instructs students how to use strategies through a suitable example

    Diagnoses difficulties.

    Monitors progress and assesses outcomes.

    ________________________________________________________________

    Comprehension Difficulties

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    Are not always caused by word recognition and decoding difficulties.

    Can be caused by many different things.

    ________________________________________________________________

    Comprehension Difficulties have Many Causes

    Difficulties with word recognition and decoding

    Difficulties with fluency

    Difficulties with language

    Limited language proficiency

    Difficulties with written language

    Lack of reading engagement

    ________________________________________________________________

    Reasons for Poor Comprehension

    The main reasons for poor reading comprehension are:

    Inability to understand a word

    Inability to understand a sentence

    Inability to understand how sentences relate to one another

    Inability to understand how the information fits together in a meaningful

    way (organization)

    Lack of interest or concentration

    ________________________________________________________________

    Techniques for Good Comprehension

    Techniques students should develop and practise to hone comprehension skills are:

    Skimming and scanning

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    Structure of the text

    Structure of paragraphs

    Punctuation

    Authors viewpoint (inference)

    Reader anticipation: determining the meaning of words

    Summarizing

    ________________________________________________________________

    Sample Passage

    If you are not in the grip of avarice, you will choose a trade or profession that

    appeals to you as the means of self-expression and social service, even if you cannot earn

    much money by it. Your daily duty is not merely money-making drudgery; it is your

    contribution to social progress and the path of personal development. How sad must be

    the lot of the man or woman who must do uncongenial work simply for the sake of more

    money?

    I know a younger professor who loved literature passionately and taught it

    admirably; but his salary was small, and he became a lawyer in order to secure a larger

    income. I tell you that man was guilty of a crime, and he will not be happy as a lawyer,

    though he may be a little more comfortable, a little better fed and dressed and lodged. A

    musician who is born a violinist can never be personally happy or socially useful as a

    prosperous merchant or stock-broker, as he will miss the violin all the time.

    Avarice puts round men in square jobs and square men in round jobs. At present

    many persons in all classes, rich and poor are unhappy and restless because their daily

    work is not interesting. It does not provide an outlet for the creative impulse and the

    insistent urge of personality. Therefore, dont ask in youth, How can I earn the biggest

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    salary? Ask rather, How can I be truly happy and do most good to society? Then you

    may have less money but you will have more of life and joy.

    ________________________________________________________________

    Sample Questions

    When can a man choose a profession through which he can express himself and

    serve others?

    Why does the author consider the lawyer known to him guilty of a crime?

    Why are most of the people unhappy at present?

    When will a violinist be unhappy?

    Who are the misplaced person according to the writer?

    What is the advice of the writer to the youth?

    Suggest a suitable title to the passage.

    From your understanding of the passage give the meanings of the underlined

    words.

    LECTURES 26 33

    BUSINESS CORRESPONDENCE: Letter-writing-- Formal

    Drafting Business Letters

    Writing Job Application Letter

    Drafting Curriculum vitae

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    ________________________________________________________________

    Types of Business Letters

    There are five prevalent styles of business letter writing:

    Indented

    Blocked

    Complete blocked

    Semi-blocked

    Hanging indented

    ________________________________________________________________

    Indented

    Addresses and close punctuation signature should be progressively indented.

    Heading, writers name and job title should be centered.

    Each element should be indented in two or four spaces.

    Closed punctuation should be used. (commas and stops in names and addresses

    dates, complimentary close)

    The indented style is regarded as old fashioned mostly because the complexity of typing.

    ________________________________________________________________

    Blocked Style

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    In this style the date line the complimentary close and the signature are aligned with the

    right margin. Divisions between parts and between paragraphs of the body of the letter

    are indicated by double spacing whereas here is single spacing within each part and

    paragraph.

    ________________________________________________________________

    Semi-blocked Style

    This type of letter format is based on the block style the paragraphs of the letter are

    indented. In this style mixed punctuation is used.

    ________________________________________________________________

    Hanging Indented Style

    This style is like the block style except that the first line of each paragraph is aligned with

    the left margin. All other lines in each paragraph are indented four or five spaces. It

    catches the readers attention because of its unusual appearance. This form is not very

    popular but some business houses use this form in order to advertise their individual

    identity.

    ______________________________________________________________

    Sample Letter

    A sample letter in blocked style is given below:

    Khullar Engineering Works

    54/44 Bhagat Singh Marg, Lucknow 273001.

    August 14, 2008

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    The Financial Manager

    National Housing Corporation,

    108, Rajiv Gandhi Road

    New Delhi -110038

    Sub: Error in the Cheque

    Dear Sir

    Thank you for your letter no.TR-43/3002 OF July 22, 2008 Your cheque no.P4387 OF

    JULY 20, 2008 is for Rs.2270 whereas our bill no. KLW 110057 of June 12 th 2008 was

    of Rs. 2200.It appears to be a copying mistake

    I am sorry to bother you for a small amount but you will appreciate that we have to

    account for the goods supply. I, therefore, hope you will not mind sending another

    cheque for the correct amount. I am returning your cheque no.P4387.

    Yours sincerely

    B.R.Gupta

    Materials Manager

    Encl.1 cheque

    ________________________________________________________________

    Job Application Letter

    What is a job application letter?

    It is a letter in which the applicant promises to offer his/her services to the

    prospective employer.

    The applicant tries to sell his/her services.

    It is accompanied by the applicants CV.

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    ________________________________________________________________

    Salient Features of a Good Cover Letter

    Introductory Paragraph:

    Gains attention & develops interest in the employer about the applicants qualifications.

    Main Body:

    Carries conviction with the help of ones testimonials and experiences.

    Concluding Paragraph:

    Motivates the prospective employer to take an action i.e. call for an interview.

    ________________________________________________________________

    Introduction

    Gaining attention & developing interest.

    It should include:

    Reason why one is applying.

    Where he/she found the job opening (Ads/personal contacts).

    The post one is applying for.

    Summary of ones credentials.

    One should strive for novelty & avoid cliched opening lines. Some useful openers are:

    I wish to apply for the post of __________ advertised in the _______ on

    ________________.

    Your advertisement in ___________ for the post of ___________ interested meas I possess the ____________.

    ________________________________________________________________

    Main Text or Body of the Letter

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    It should convince the employer that you are the best candidate.

    DOs:

    Sell skills---describe academic & professional skills.

    Present only highlights of your assets.

    Impress upon how the company can benefit from your skills.

    Give specific detail of achievements----nature of project, nature of reward (if

    any), year etc.

    DONT s:

    x Dont make this section a replica of your CV.

    x Dont talk about how this job will make you happy.

    ________________________________________________________________

    Conclusion

    Two important functions of the conclusion are:

    Asking the prospective employer for a specific action.

    To make the reply easy.

    Points to be remembered:

    One should request to be called for an Interview. Do not demand it.

    Sound natural and appreciative.

    Express willingness to go & meet the person at his office at a convenient time.

    State phone number and best time to reach you.

    ________________________________________________________________

    Sample Job Application

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    Address of the applicant.

    Date

    Name of person applied to,

    Designation,

    Company name,

    Address.

    Sir/Madam,

    Sub: abcd

    -----------------------------------------------------------------------------------------------------------

    ---------------

    -----------------------------------------------------------------------------------------------------------

    ---------------

    -----------------------------------------------------------------------------------------------------------

    ---------------

    ---------------------------------------------------------------------------------

    -----------------------------------------------------------------------------------------------------------

    ---------------

    -------------------------------------------------------------

    Yours faithfully,

    Signature

    Name of applicant

    Encl:CV

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    ________________________________________________________________

    Writing a CV

    The full form of CV is curriculum vitae which means course of ones life.

    ________________________________________________________________

    What is a CV?

    It is a technical as well as a marketing document which present your past and

    present performance to prospective employers.

    Employers assess future potential of a candidate with the help of a CV.

    CV gives the first impression about a candidate.

    Puts one in short list of to-be-considered candidates.

    It should present a biographical sketch that is objective, easily accessible,

    detailed.

    ________________________________________________________________

    Appearance and Elements

    CV, like other business documents should be impeccable. No mistakes or

    sloppiness should exist.

    It should be well-organized.

    Should be legible & crowding should be avoided.

    Should be printed on good-quality A4 size paper.

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    Xerox copy should be of high quality should generally be within 2 pages in

    length.

    ________________________________________________________________

    Personal Information

    Who you are? Where you can be reached?

    Name

    Address

    Phone no.

    E-mail

    Website

    Employer should be able to reach you easily.

    ________________________________________________________________

    Career / Professional Objectives

    It is optional but preferred by most employers. BE SPECIFIC.

    For example:

    A software sales position involving international experience in a growing

    company.

    OR

    Entry-level position in design & development of microprocessor circuitry;

    eventual advancement to position as project/technical manager.

    ________________________________________________________________

    Education / Academics

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    Educational qualifications, experience.

    Training, projects done, extra degrees.

    Begin with recent degree and go backwards.

    If grade points are good, include them.

    Note honours and awards.

    ________________________________________________________________

    Work Experience

    List Jobs chronologically with current /last one at first

    Include part-time/summer internships/projects done.

    Each entry should include name & location of organization, job title, designation,

    brief summary of work.

    Use phrases, not full sentences.

    Use concrete language & technical terms.

    ________________________________________________________________

    Activities / Achievements

    Community service, volunteer activities, languages known, relevant hobbies.

    Main group activities like workshops, seminars, social service.

    ________________________________________________________________

    Memberships

    Include any organization in your field to which you belong.

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    Include any office/appointments you held.

    ________________________________________________________________

    References

    Give 2/3 references.

    Combine best elements of familiarity with your work and a credible position.

    ________________________________________________________________

    Three kinds of CVs

    Chronological: Emphasizes education & work experience.

    Functional: Features skills you bring to the job.

    Hybrid: Combines both the above categories.

    LECTURES 34 42

    REPORT WRITING: Structure of Report

    Types of Report

    Practice of writing Reports

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    ________________________________________________________________

    Learning Objectives

    What is a report?

    Knowing the different types of report.

    Being able to identify four report formats.

    Knowing the components of formal reports.

    Being able to chalk out various strategies of writing a report

    ________________________________________________________________

    What is a Report?

    It is an assigned communication for a specific purpose meant for a specific reader.

    It presents facts, conclusions and recommendations based on investigation and

    analysis of data.

    It has a structured format and a language that is concise & concrete.

    It is a logical and coherent structuring of information, ideas & concepts.

    ____________________________________________________________

    Purpose of a Report

    To give information about a companys activities, progress, plans and problems.

    To recommend some specific action.

    To justify & persuade readers about the need for action in controversial situations.

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    To present facts to the management to help decide the direction the business

    should choose.

    To record events for future reference in decision making.

    ________________________________________________________________

    Planning a Report

    Defining problem and purpose

    Outline the issues for investigation

    Prepare a work-plan

    Conduct research, analyze and interpret

    Draw conclusions

    ________________________________________________________________

    Objectives of a Report

    A report should present facts, conclusions & recommendations in a logical & well-

    defined structure.

    For whom is the report written?

    Whats their level of information & education?

    Why do these people want the report?

    What decision do they wish to make after reading the report?

    ________________________________________________________________

    Formats of Report

    Printed Forms

    They are generally used to collect routine information where one is just required to fill in

    the blanks. For e.g. Tour reports, inspection reports etc.

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    Letter Format

    It may be used for short reports to give information to someone outside the organization.

    Memo Format

    It can be used to communicate information to someone within an organization. It may be

    used for all types of reports.

    Manuscript Format

    It is used for long and formal reports. These reports are divided into sections & sub-

    sections, each with a clear heading, arranged in a logical sequence.

    ________________________________________________________________

    Parts of a Formal Report

    Title pageIt should contain:

    Name & status of the author

    Department & date of issue

    The heading/title of the report

    Preface

    It is an optional element. It introduces the report by mentioning the salient features.

    Letter of transmittal

    It is a brief covering letter explaining the purpose of writing the report.

    Acknowledgement

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    Table of contents

    It provides the reader an overall view of the report & shows its organization.

    List of Illustrations

    It gives systematic information about tables, graphs, figures & charts used in the report.

    Executive Summary/Abstract

    Should give the context of the report.

    Should act as a time saver for the busy management.

    Introduction

    It prepares the readers for the discussion that follows.

    Methodology

    It summarizes the methods of data collection & the procedure for investigating the

    situation.

    Discussion/Analysis

    This is the main part of the report & focuses on facts & findings. Its usually divided into

    various well-structured sections.

    Conclusions

    It conveys the significance & meaning of the report by presenting a summary of

    discussions & findings. It also draws substantial inferences.

    Recommendations (based on results & conclusions)

    They propose a course of action based on results & inferences.

    Glossary of special terms used

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    Appendix

    It contains supporting material/data usually kept separate from the main body to avoid

    interrupting the development of the report (for e.g. questionnaires, tables, flowcharts etc.)

    Bibliography

    ________________________________________________________________

    The Process

    Analyze the problem & purpose

    Determine the scope of the report

    Determine the needs of the audience

    Gather all the information

    Analyze & organize the information

    Write the first draft

    Revise, review & edit

    Write the final draft

    ________________________________________________________________

    A Sample Report

    A sample structure is given for the reference:

    Table of contents

    1. Introduction Page No.

    A need for the study and background information 1

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    2. Body 3

    Questionnaire

    Data in tables

    Analysis

    Results

    3. Conclusion 21

    Recommendations and solutions

    4. References 22

    5. Appendix 23

    LECTURES 43 48

    GROUP DISCUSSION : Principles and Practice

    Use of Persuasive Strategies including some Rhetorical

    Devices (Emphasising a point, Being Polite and Firm)

    Handling Questions and Taking in Criticism of Self, Turn-

    taking Strategies and Effective Intervention

    Use of Body Language

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    _______________________________________________________________

    What is a GD or Group Discussion?

    As the term itself suggests, a GD is a discussion, but most students misconstrue

    it to be a debate. They akin it to a wrestling match and try to score points over

    the other participants. Consequently, you find a 'fish market' situation in most

    GDs. What is actually expected in a GD is participation in a systematic way on a

    particular topic.

    The prospect of a GD tends to leave most students petrified. You can get rid of

    that feeling of fear by remembering you have experienced group discussions

    right from childhood. Remember those heated discussions you had across the

    dinner table with family members, friends and relatives? Consciously or

    unconsciously, they have helped you learn a thing or two about discussing in a

    group.

    Your parents may have come across as the most heard and respected as they

    were much better well informed. Besides, instead of forcing their point of view on

    you, they heard you out and presented their points in a logical and methodical

    manner because they had the strength of content and courage of conviction.

    As a result, you would have often felt the desire to prove that you were right and

    they were wrong. A bundle of angst would build within you.

    Discard that feeling now. Remember, a GD is a discussion -- and not a debate --

    between the members of a group.

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    ________________________________________________________________

    Discussion versus Debate

    Human beings love debates because we like to win and see others lose. A

    debate is a perfect situation for expressing intense emotions. A GD, however,

    calls for a lot more maturity and logic.

    The purpose of a GD, though conducted in a competitive mode, is not toestablish you as a winner and others as losers. Its purpose, as far as you are

    concerned, is to help you come across as a person with sound, logical reasoning

    and the ability to respect another's viewpoint.

    A critical difference between a GD and a debate is that, while a debate begins

    with two groups' bids to outwit each other, a discussion is evolutionary;

    this essentially means participants have the opportunity to refine their views in

    the course of the discussion. Thus, every member needs to contribute

    substantially and add to the existing knowledge base instead of pulling

    each other down.

    The difference, thus, lies not just in style, but also in the mindset that is required

    to tackle either challenge.

    ________________________________________________________________

    What are the Strategies of Handling a GD Effectively?

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    How often have you called a friend in office to be told that he is in a meeting?

    Institutes conduct a GD because, as a manager, you will be required to attend

    and conduct innumerable meetings. A GD is a simulation of what you can expect

    in a meeting at your workplace.

    Depending on the kind of profile you have and the company you work for, you will

    be part of meetings ranging from brand launches and employee performance

    appraisals to company financials, etc. For instance, if you have a meeting

    where senior employees are working out a strategy to launch a new soap in the

    market; this is what is expected of you before and during the meeting.

    ~ You will go well prepared for the meeting; this means you need to

    have sufficient information on the likely points of discussion.

    ~ During the meeting, you will let everyone have his say. When your turn comes,

    you will present your views forcefully and logically.

    ~ Whenever you disagree with somebody, you will present your points logically

    and makes sure everybody understands what you have to say.

    ~ You will always attack points and not people.

    ~ You will carefully listen to other people's points and try to refine your own by

    using other people's inputs on the subject.

    Project the same qualities during B-School admissions, where the purpose of the

    GD is to find out whether you possess the critical qualities needed to become an

    effective manager. While the written exam tests your comprehension andanalytical skills, a GD tests you in the following:

    Body language

    Communication skills

    Self confidence

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    Team skills

    Listening ability

    Ability to present your views logically

    Time management

    A GD is a wonderful challenge because you have a maximum of 20 minutes to

    show if you have it in you to become an effective manager.

    ________________________________________________________________

    There are Four Main Areas to be tested in your GD

    i. Content

    ii. Communication skills

    iii. Group dynamics

    iv. Leadership

    i. Content

    Content is a combination of knowledge and the ability to create coherent, logical

    arguments on the basis of that knowledge. Merely memorising facts is pointless. We need

    an in-depth understanding of various issues as well as the ability to analyse the topic and

    build arguments.

    For example, take the topic 'Are peace talks between India and Pakistan useless or

    useful?' The candidate should be clearly aware that this is not a test of patriotism. Nor

    should he or she forget that the purpose of the discussion is getting into a good B-School,

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    and that his or her influence on India's foreign policy is zilch. So, an emotional response

    would, in all probability, get you disqualified.

    Go for a balanced response like, "Even though little has resulted from talks, it is certainly

    good to see the talks continue." Please remember that your opinion does not matter. The

    depth of knowledge and logical analysis you show is critical. Unfortunately, such

    analytical skills are rarely taught at the school and graduate level, so learn and practise

    first.

    ii. Communication skills

    Communication is a two-way process, and the role of the listener is critical.

    The listener has his own interpretation of what you say. Unless you listen to him, you

    cannot figure out whether he or she has understood you.

    Unless you listen, the points you make may not fit in with points made by others. It is

    easy for an experienced evaluator (moderator) to realise you aren't listening.

    Besides listening, you also need the ability to:

    Express your ideas in a clear and concise manner.

    Build on others' points.

    Sum up the discussion made by the entire group.

    iii. Group dynamics

    As mentioned before, a GD is a formal peer group situation and tests your behaviour as

    well as your influence on the group. Formal language and mutual respect are obvious

    requirements. In addition, you need to have:

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    Willingness to listen and discuss various points of view. Do not take strong views in the

    beginning itself; try and analyse the pros and cons of a situation.

    Learn to disagree politely, if required. In fact, it is far better to put forward your point of

    view without specifically saying 'I disagree' or 'You're wrong'.

    Show appreciation for good points made by others. You can make a positive contribution

    by agreeing to and expanding an argument made by someone else.

    Size the opportunity to make a summary near the end or, even better, a part summary.

    Partial agreement or part consensus is a sign of the group's progress. Complete agreement

    is impossible in the timeframe allotted.

    iv. Leadership

    One of the most common misconceptions about leadership is that it is all about

    controlling the group. However, for the GDs we are talking about, leadership is all about

    giving direction to the group in terms of content.

    It is about initiating the discussion and suggesting a path on which the group can continue

    the discussion.

    A good leader is one who allows others to express their views and channels the

    discussion to a probable decision or conclusion on the given topic.

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    Types of GDs

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    i. Topic-based

    ~ Knowledge intensive: Here, the background knowledge of a subject is required for

    effective participation (for example: Should India go in for full convertibility of the

    rupee?).

    ~ Non-knowledge intensive: Requires structured thinking, but subject knowledge is not

    required (for example: Do women make better managers?)

    ~ Abstract: Requires out-of-the-box thinking, analogy and example-based discussion (For

    example: Money is sweeter than honey, blue is better than red).

    ii. Case studies

    A structured discussion of a specific situation is given as a case. Sometimes, you will be

    asked to enact a role play where each participant is allotted a role to play, with relevance

    to the case study.

    iii. Group tasks

    These are an extension of case studies where specific objectives are to be achieved as a

    group.

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    Conducting GDs

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    While there is a great deal of variety in the methodology of conducting a Group

    Discussion, let's discuss the methodology commonly used for B-School selections.

    Normally 8-10 students are taken as a group, though in some cases, up to 16 people may

    be included in a group. The GD lasts for 10-15 minutes.

    For a topic-based GD, 2-3 minutes of thinking time may be given; though the group is

    often told to start right away. For case studies, however, about 15 minutes is given.

    The evaluation is done by one or two experts, usually professors from the B-School itself.

    Please remember that these people are experts with a lot of experience and can be

    counted upon to observe all details, even if the GD is chaotic.

    The candidates may be seated in a circle or in a rectangular arrangement, with or without

    a table. Seating arrangements may be prefixed or there may be free seating.

    The discussion may be stopped at the set time or even earlier. A conclusion or consensus

    may be asked for, though it usually does not occur. A written or oral summary may asked

    for at the end from each candidate.

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    The Process

    After each discussion, you must, as a group, analyse one another individually and suggest

    areas for improvement. This way, you will also get exposed to your fellow aspirants'

    perspectives and broaden your thought process.

    The skills you develop to ace your GD will prove to be an asset even after you begin your

    professional career.

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    ~ As part of your preparation, you must participate in a few mock GDs. Run through

    these performances later, identify your areas of strength and areas for improvement and

    work on them consciously.

    ~ Success in a GD also depends on outgrowing old habits like indulging in small

    talk with a group of friends. Whenever you have a gathering of sorts, try not to indulge in

    loose talk. Focus on discussing a topic of current relevance. Thus, an informal gathering

    of friends can be converted into a GD practice session.

    i. Content

    ~ Develop subject knowledge on current affairs, general awareness and business trends.

    ~ Structure arguments on selected topics, considering both sides to the argument.

    ~ Plan for short and lucid points.

    ii. Practice

    ~ GD skills cannot be learned from books. Get into practice groups.

    ~ Get skilled people to observe and give feedback.

    ~ Spend a lot of time analysing each GD performance. Plan specific improvements

    ________________________________________________________________

    Sample Topics for GD

    The Current Recession in the Job Market and its Impact on Indian Economy

    The Mushrooming Engineering Colleges in West BengalIts Pros and Cons

    The Transience of Glamour and Fame in the Film and Television Industry

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