BT Wholesale Tags on the Line Portal How to Raise a Tags Query.

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BT Wholesale Tags on the Line Portal How to Raise a Tags Query

Transcript of BT Wholesale Tags on the Line Portal How to Raise a Tags Query.

Page 1: BT Wholesale Tags on the Line Portal How to Raise a Tags Query.

BT Wholesale

Tags on the Line PortalHow to Raise a Tags Query

Page 2: BT Wholesale Tags on the Line Portal How to Raise a Tags Query.

To raise a new tags query click the link in the left hand menu.

Page 3: BT Wholesale Tags on the Line Portal How to Raise a Tags Query.

Enter the telephone number and click submit.

Page 4: BT Wholesale Tags on the Line Portal How to Raise a Tags Query.

Check the response to confirm if there is already a service on the line. Where available click ‘here’ to raise a tag query if necessary.

Page 5: BT Wholesale Tags on the Line Portal How to Raise a Tags Query.

Enter the customer’s name, address and postcode. The telephone number should be pre-populated.

Page 6: BT Wholesale Tags on the Line Portal How to Raise a Tags Query.

Enter any additional information in relation to your query and click ‘raise query’.

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You will be given a Tags Query reference