BT smartnumbersA brief introduction to our services

Top 10 existing BT smartnumbers customers

• Goldman Sachs• Credit Suisse• JP Morgan Chase• Morgan Stanley• HSBC• Lloyds Banking Group• RBS• Commerzbank• Bank of America Merrill Lynch• Bloomberg

BT smartnumbers: end user propositions

Mobile

• Collaboration

• Customer experience

• Compliance

• Cost control

• Convenience

Fixed

• Office movers out of exchange

• Business Continuity on ISDN/SIP

• Single number reach

• Calls to branch

• IVR

Mobile Networks

• BT

• Vodafone

• EE

• O2

• Three

• All MVNO’s

Operating Systems

• iOS

• Android

Applications

• EMM

• MDM

• CRM

• IP clients

Mobile ownership

• Corporate

• Personal

• Loan units

BT smartnumbers mobile: integrations

BT smartnumbers mobile: 5 x unique selling points

• Network independent (works with any SIM)

• Works on personal and corporate devices (supports BYOD)

• Unlimited global mobile recording

• Disruptive global mobile roaming pricing (<10p/min when roaming in India/US)

• Innovative mobile call handling features (location based routing, hunt groups, presence)

BT smartnumbers mobile: top 10 features

• Dual persona mobile identities for corporate BYOD users• Mobile voice recording for FCA/MiFIDII regulated users• Call back for cheaper global voice roaming• Personal call recording for efficient note taking when away from a desk• Location based call routing for remote working• Call ‘duet’ or ‘delegation’ for optimum call answering• Presence and availability• Mobile hunt groups for efficient call handling• Salesforce integration for customer experience management• EMM integration for secure enterprise mobility

MiFIDII and mobile voice recording

• Current market 30,000 users

• Anticipated market in 2017/18 130,000 users

• Competitors £70 per user per month

• smartnumbers £20 per user per month

Adding value to your mobile airtime provider

Any SIM card

Smartnumbers VAS

Integrations

Thank you for your interest

• Demonstrations are available over the web and face to face

• Free of charge mobile strategy consultations now available

• Find us online at www.btsmartnumbers.com