BT Security

© British Telecommunications plc1 Draft 4 (version 0.1 06/03/09)

Security Security Transformation Transformation JourneyJourney

BT Security

© British Telecommunications plc2 Draft 4 (version 0.1 06/03/09)

• Welcome and introductionWelcome and introduction Pat Pat MulliganMulligan

• BT Security – The Transformation story BT Security – The Transformation story Andy TalbotAndy Talbot

• People ImpactPeople Impact Jacky WestJacky West

• Security Professional CommunitySecurity Professional Community Jacky WestJacky West

• QuestionsQuestions

• Date of next reviewDate of next review

Topics to coverTopics to cover

BT Security

© British Telecommunications plc3 Draft 4 (version 0.1 06/03/09)

BT Security – The Transformation BT Security – The Transformation StoryStory

BT Security

© British Telecommunications plc4 Draft 4 (version 0.1 06/03/09)

High Level Transformation & Change Plan09/10 Q1 09/10 Q2 09/10 Q3 09/10 Q4 10/11 H1 10/11 H2 11/12 H1 11/12 H2

Vision, Goals, Objectives

Blueprint

Initial Project Portfolio

Transformation Programme Definition Business

Case & Plan

SLT OIC/OEB

Manned Guarding

SOC Follow The Sun

BuildGain Control

Reduce VariationTransform

As-is To-be

Costs & Bens

USCPolicy/Compliance Review

Process/Systems ModelSkills/Training plan

DetailProjPlan-ning

Simple To Do Business With

Great Place To Work

Simple To Comply

Simple To Operate

Automation Opportunities

Score cards

Firewall Simplification

Quick Wins

Trans

TVP/Score cards

Programme Management Of Change

TLR supported by OVA

Professional Communities/Job Fam

BT Security

© British Telecommunications plc5 Draft 4 (version 0.1 06/03/09)

The Transformation Story

• We said we were going do 15% • Business has moved forward – 28% over 2 years• completed 115 FTE reduction – 14 % efficiency • We have plans to undertake the additional 2% • Create stability • People plan in place – Security Job Family,

Professional Community, Learning Plan• Enabling activities next – effectiveness versus

efficiency • Next year is about effectiveness

BT Security

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People Update

EngagementEngagementEngagementEngagement

Creating a High Performing Creating a High Performing TeamTeamCreating a High Performing Creating a High Performing TeamTeam

Excellent SkillsExcellent SkillsExcellent SkillsExcellent Skills

Organisational Design and Organisational Design and TransformationTransformationOrganisational Design and Organisational Design and TransformationTransformationStrategic comms plan

• Pride Builders – taking part in transformation projects,

Code of practice and people culture focus groups

• CARE Agile – EEI 3.48 (-0.16)Operate 3.42

- PCI 3.64 (-0.26) 3.66 Bulling & Harassment – 20% (+5%)

• HR Surgeries

• Mark to hold monthly Core Brief

• Security Talent pool• Refresh of Group talent pool • Build local security talent pool pan BT• Develop succession plan

• Recognition

• Organisation build complete

• TLR reductions - BT Operate Selection process

• Future skills work – embedding in resource plans

• Process alignment activity

• OVA Design/Operate Sept 09 – OVA in Info Assurance com

• Phase 2 Transfers – EUT transfer• Simply Straight Talking

• Training plan

• Focus on re-skilling training to support agency displacement - CLAS skills and accreditation

• New Security Job Family

BT Security

© British Telecommunications plc7 Draft 4 (version 0.1 06/03/09)

Security Professional CommunitySecurity Professional Community

BT Security

© British Telecommunications plc8 Draft 4 (version 0.1 06/03/09)

Security Professional Community

• Security Professional Community Launch

• BTS in BTO; the Security Platform and N&SSD in BTI&D; BTGS

• Within the Security PC will be 6 security disciplines • Design/Architecture• Operations• Governance & Assurance• Risk• Physical• Validation

BT Security

© British Telecommunications plc9 Draft 4 (version 0.1 06/03/09)

Questions?Questions?