BT Managed Compute Solution Overview April 2013 Chris Faulkner Head of Managed Hosting Rob Ellison...

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BT Managed Compute Solution Overview April 2013 Chris Faulkner Head of Managed Hosting Rob Ellison Managed Hosting Architect

Transcript of BT Managed Compute Solution Overview April 2013 Chris Faulkner Head of Managed Hosting Rob Ellison...

Page 1: BT Managed Compute Solution Overview April 2013 Chris Faulkner Head of Managed Hosting Rob Ellison Managed Hosting Architect.

BT Managed Compute

Solution OverviewApril 2013

Chris FaulknerHead of Managed Hosting

Rob EllisonManaged Hosting Architect

Page 2: BT Managed Compute Solution Overview April 2013 Chris Faulkner Head of Managed Hosting Rob Ellison Managed Hosting Architect.

Public Cloud Private Cloud Managed Cloud

Virtual Instances Included Option Yes

Physical Instances Rarely Option Yes

Daily Backup Rarely Option Yes

Granular Restore No Option Yes

Monitoring No Option Yes

Application Management

Only SaaS Apps Option Yes

Security Management

No Option Yes

Service Desk Limited Option Yes

QoS / SLA Limited Option Yes

Comparison of Clouds

Page 3: BT Managed Compute Solution Overview April 2013 Chris Faulkner Head of Managed Hosting Rob Ellison Managed Hosting Architect.

BT Engage IT Delivery Options

Private Managed Managed Cloud Public Cloud

SLAsAvailability, security, performance, compliance, cost

Buildhosted

cloud services

Consumehosted

cloud services

Page 4: BT Managed Compute Solution Overview April 2013 Chris Faulkner Head of Managed Hosting Rob Ellison Managed Hosting Architect.

Anything As-A-Service

IaaSServer Instances, Storage, Load-balancers,

Firewalls, Network

PaaSRuntime Environment, Database, Webserver

SaaSCRM, Email, VDI, Communication

On-demand self-service

Broad network access

Resource pooling

Rapid elasticity

Measured service

Page 5: BT Managed Compute Solution Overview April 2013 Chris Faulkner Head of Managed Hosting Rob Ellison Managed Hosting Architect.

Managed Infrastructure

Servers Storage Network & Security Applications

BT Managed Compute

Fully Managed

Monitored

Backed Up

Operating System Patching

Anti Virus

ITIL Aligned Service Wrap

SLAs from 99.75% to 99.999% Uptime

Managed Network Security

Multiple Data Centres for resilient options

Page 6: BT Managed Compute Solution Overview April 2013 Chris Faulkner Head of Managed Hosting Rob Ellison Managed Hosting Architect.

Standard Server Instances

Extra-Small1xCore | 2GB RAM | 50GB HDD

Small2xCore | 4GB RAM | 50GB HDD

Medium4xCore | 8GB RAM | 50GB HDD

Large6xCore | 12GB RAM | 50GB HDD

Extra-Large12xCore | 32GB RAM | 50GB HDD

Memory Add-on1GB / 32GB RAM

Replication

Server Instances

Page 7: BT Managed Compute Solution Overview April 2013 Chris Faulkner Head of Managed Hosting Rob Ellison Managed Hosting Architect.

IT Solutions for Business

StorageTier

• Gold• Silver• Bronze

Backup

• None• Daily, 17 Day Retention• Weekly, 5 Week

Retention• Weekly, 5wk, Offsite• Monthly, extended

retention offsite

Gold

High Performance, High Rotational

Speed

SuitabilityDatabases

High Performance Application Data

Silver

Dynamic Disk

SuitabilityFile Storage

Operating SystemOnline Archive

Bronze

Slow Rotational Speed, Nearline

SuitabilityLong Term Archival

TestDevelopment

Page 8: BT Managed Compute Solution Overview April 2013 Chris Faulkner Head of Managed Hosting Rob Ellison Managed Hosting Architect.

Primary Tier

• Included by Default

• Shared Front End Network

• Preliminary IPS

Mid Tier

• Checkpoint • Virtual to

100Mb/s• Dedicated

Appliance Option above 100Mb/s

Intrusion Prevention

• Integrated with Mid Tier option

• Dedicated Option

Dedicated Options

• Cisco ASA• Cisco ASA VE

(Future)

• Checkpoint VE• Checkpoint Appliance

• HP TippingPoint

Network & Security

Page 9: BT Managed Compute Solution Overview April 2013 Chris Faulkner Head of Managed Hosting Rob Ellison Managed Hosting Architect.

Basic Security Enhanced Security(IPS)

Enhanced Security + Application Delivery

Single £21,000 £22,000 £30,000

High Availability £27,000 £28,000 £45,000

Multi-Site £35,000 £37,000 £62,000

Example Pricing Matrix

•20Mb Internet Bandwidth Included•Primary Tier Security (Firewall and IPS)•Secondary Tier Security (Options)

Infrastructure Pricing Examples

Page 10: BT Managed Compute Solution Overview April 2013 Chris Faulkner Head of Managed Hosting Rob Ellison Managed Hosting Architect.

Examples

Extra-Small Server Instance

Medium Server Instance

Extra-Large Server Instance

Storage (Silver) – 1TB

Backup (5 Week retention) – 1TB

£3,600

£5,000

£9,400

£4,000

£3,000

Example Server Instance Pricing

Page 11: BT Managed Compute Solution Overview April 2013 Chris Faulkner Head of Managed Hosting Rob Ellison Managed Hosting Architect.

IT Solutions for Business

What are we working on & Futures?

Microsoft Windows Server 2012

Templated Designs

Private Managed Compute Templates

Improvements to Monitoring, Alerting and Reporting

Portal and Automation

Customer Portal Interface

Service Desk Interface

Expansion of the Service Catalogue

June 2013

Self Service Provisioning

Page 12: BT Managed Compute Solution Overview April 2013 Chris Faulkner Head of Managed Hosting Rob Ellison Managed Hosting Architect.

Managed ApplicationsExchange

SharePoint

Lync

SQL Server

Active Directory

Citrix XenApp

Integrated Monitoring and Alerting

Templated Designs

Standard Pricing

Managed Applications (Private SaaS)

Page 13: BT Managed Compute Solution Overview April 2013 Chris Faulkner Head of Managed Hosting Rob Ellison Managed Hosting Architect.

250-500 Users 500-1000 Users 1000+ Users

Single £3.66 £2.94 N/a

High Availability £6.02 £3.80 £3.77

Multi-Site £8.23 £4.54 £4.50

Example Pricing Matrix – MS Exchange

Managed Applications (Private SaaS)

All prices £ / user/month (subject to finance approval)

Page 15: BT Managed Compute Solution Overview April 2013 Chris Faulkner Head of Managed Hosting Rob Ellison Managed Hosting Architect.

Positioning

Why BT Managed Compute?

•Data Security (UK Data Centres, Dedicated Security Appliances)

•Flexibility•Backed by Managed Services•ITIL Aligned Management Framework•Reduce CAPEX with predictable OPEX model•Lower TCO•Quicker Time to Market for IT

Page 16: BT Managed Compute Solution Overview April 2013 Chris Faulkner Head of Managed Hosting Rob Ellison Managed Hosting Architect.

Documentation & Collateral

In the process of being created:

•BT Managed Compute – Service Flier•Customer Facing Overview Presentation•Case Studies•Pre-Sales Pricing Tools and Solutions Guide

Page 17: BT Managed Compute Solution Overview April 2013 Chris Faulkner Head of Managed Hosting Rob Ellison Managed Hosting Architect.

IT Solutions for Business

Hardware Detail

16 x 2 way Intel Servers 2 way, 12 core, 32 GB RAM, 20 Gb Uplinks

16 x 2 way AMD Servers 2 way, 32 core, 128 GB RAM, 20 Gb Uplinks

Customer Dedicated Servers Virtualisation Hardware

Compute Layer

HP 5800 ToR Switches48x GE plus 8x 10GE InterfacesMPLS UplinksMPLS L3, VPLSLayer3 Routing – 15k Routes

Page 18: BT Managed Compute Solution Overview April 2013 Chris Faulkner Head of Managed Hosting Rob Ellison Managed Hosting Architect.

IT Solutions for Business

Hardware Detail

Newport (Primary Site) Slough (DR Site)

Storage Layer

Fibre Channel Drives 4 x FC Magazine 4.8 TB RAW4x300GB 15K FC Magazine x 4Thin Suite + Optimisation Suite

Near Line Drives 4 x NL Magazine 32 TB RAW4x2TB 7.2K FC Magazine x 4Thin Suite + Optimisation Suite

HP 3Par V400 HP 3Par F400

V400 F400

Controller nodes 2 – 4 2 – 4

Control cacheData cache (Adaptive) 32 – 64 GB

64 – 128 GB8 – 16 GB

12 – 24 GB

Disk drives 16 - 960 16 – 384

Drive types100/200 GB SSD

300/600 GB 15K FC 2TB 7.2K SATA

100/200 GB SSD 300/600 GB 15K FC

1/2TB 7.2K SATA

Maximum capacity 800TB 384 TB

Throughput/ IOPS (from disk)*

6,500 (MB/s)/ 180,000

2,600 (MB/s) / 93,600