BT Managed Compute Solution Overview April 2013 Chris Faulkner Head of Managed Hosting Rob Ellison...
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Transcript of BT Managed Compute Solution Overview April 2013 Chris Faulkner Head of Managed Hosting Rob Ellison...
BT Managed Compute
Solution OverviewApril 2013
Chris FaulknerHead of Managed Hosting
Rob EllisonManaged Hosting Architect
Public Cloud Private Cloud Managed Cloud
Virtual Instances Included Option Yes
Physical Instances Rarely Option Yes
Daily Backup Rarely Option Yes
Granular Restore No Option Yes
Monitoring No Option Yes
Application Management
Only SaaS Apps Option Yes
Security Management
No Option Yes
Service Desk Limited Option Yes
QoS / SLA Limited Option Yes
Comparison of Clouds
BT Engage IT Delivery Options
Private Managed Managed Cloud Public Cloud
SLAsAvailability, security, performance, compliance, cost
Buildhosted
cloud services
Consumehosted
cloud services
Anything As-A-Service
IaaSServer Instances, Storage, Load-balancers,
Firewalls, Network
PaaSRuntime Environment, Database, Webserver
SaaSCRM, Email, VDI, Communication
On-demand self-service
Broad network access
Resource pooling
Rapid elasticity
Measured service
Managed Infrastructure
Servers Storage Network & Security Applications
BT Managed Compute
Fully Managed
Monitored
Backed Up
Operating System Patching
Anti Virus
ITIL Aligned Service Wrap
SLAs from 99.75% to 99.999% Uptime
Managed Network Security
Multiple Data Centres for resilient options
Standard Server Instances
Extra-Small1xCore | 2GB RAM | 50GB HDD
Small2xCore | 4GB RAM | 50GB HDD
Medium4xCore | 8GB RAM | 50GB HDD
Large6xCore | 12GB RAM | 50GB HDD
Extra-Large12xCore | 32GB RAM | 50GB HDD
Memory Add-on1GB / 32GB RAM
Replication
Server Instances
IT Solutions for Business
StorageTier
• Gold• Silver• Bronze
Backup
• None• Daily, 17 Day Retention• Weekly, 5 Week
Retention• Weekly, 5wk, Offsite• Monthly, extended
retention offsite
Gold
High Performance, High Rotational
Speed
SuitabilityDatabases
High Performance Application Data
Silver
Dynamic Disk
SuitabilityFile Storage
Operating SystemOnline Archive
Bronze
Slow Rotational Speed, Nearline
SuitabilityLong Term Archival
TestDevelopment
Primary Tier
• Included by Default
• Shared Front End Network
• Preliminary IPS
Mid Tier
• Checkpoint • Virtual to
100Mb/s• Dedicated
Appliance Option above 100Mb/s
Intrusion Prevention
• Integrated with Mid Tier option
• Dedicated Option
Dedicated Options
• Cisco ASA• Cisco ASA VE
(Future)
• Checkpoint VE• Checkpoint Appliance
• HP TippingPoint
Network & Security
Basic Security Enhanced Security(IPS)
Enhanced Security + Application Delivery
Single £21,000 £22,000 £30,000
High Availability £27,000 £28,000 £45,000
Multi-Site £35,000 £37,000 £62,000
Example Pricing Matrix
•20Mb Internet Bandwidth Included•Primary Tier Security (Firewall and IPS)•Secondary Tier Security (Options)
Infrastructure Pricing Examples
Examples
Extra-Small Server Instance
Medium Server Instance
Extra-Large Server Instance
Storage (Silver) – 1TB
Backup (5 Week retention) – 1TB
£3,600
£5,000
£9,400
£4,000
£3,000
Example Server Instance Pricing
IT Solutions for Business
What are we working on & Futures?
Microsoft Windows Server 2012
Templated Designs
Private Managed Compute Templates
Improvements to Monitoring, Alerting and Reporting
Portal and Automation
Customer Portal Interface
Service Desk Interface
Expansion of the Service Catalogue
June 2013
Self Service Provisioning
Managed ApplicationsExchange
SharePoint
Lync
SQL Server
Active Directory
Citrix XenApp
Integrated Monitoring and Alerting
Templated Designs
Standard Pricing
Managed Applications (Private SaaS)
250-500 Users 500-1000 Users 1000+ Users
Single £3.66 £2.94 N/a
High Availability £6.02 £3.80 £3.77
Multi-Site £8.23 £4.54 £4.50
Example Pricing Matrix – MS Exchange
Managed Applications (Private SaaS)
All prices £ / user/month (subject to finance approval)
Positioning
Why BT Managed Compute?
•Data Security (UK Data Centres, Dedicated Security Appliances)
•Flexibility•Backed by Managed Services•ITIL Aligned Management Framework•Reduce CAPEX with predictable OPEX model•Lower TCO•Quicker Time to Market for IT
Documentation & Collateral
In the process of being created:
•BT Managed Compute – Service Flier•Customer Facing Overview Presentation•Case Studies•Pre-Sales Pricing Tools and Solutions Guide
IT Solutions for Business
Hardware Detail
16 x 2 way Intel Servers 2 way, 12 core, 32 GB RAM, 20 Gb Uplinks
16 x 2 way AMD Servers 2 way, 32 core, 128 GB RAM, 20 Gb Uplinks
Customer Dedicated Servers Virtualisation Hardware
Compute Layer
HP 5800 ToR Switches48x GE plus 8x 10GE InterfacesMPLS UplinksMPLS L3, VPLSLayer3 Routing – 15k Routes
IT Solutions for Business
Hardware Detail
Newport (Primary Site) Slough (DR Site)
Storage Layer
Fibre Channel Drives 4 x FC Magazine 4.8 TB RAW4x300GB 15K FC Magazine x 4Thin Suite + Optimisation Suite
Near Line Drives 4 x NL Magazine 32 TB RAW4x2TB 7.2K FC Magazine x 4Thin Suite + Optimisation Suite
HP 3Par V400 HP 3Par F400
V400 F400
Controller nodes 2 – 4 2 – 4
Control cacheData cache (Adaptive) 32 – 64 GB
64 – 128 GB8 – 16 GB
12 – 24 GB
Disk drives 16 - 960 16 – 384
Drive types100/200 GB SSD
300/600 GB 15K FC 2TB 7.2K SATA
100/200 GB SSD 300/600 GB 15K FC
1/2TB 7.2K SATA
Maximum capacity 800TB 384 TB
Throughput/ IOPS (from disk)*
6,500 (MB/s)/ 180,000
2,600 (MB/s) / 93,600