BT GS UCC - Mark Summerson
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Transcript of BT GS UCC - Mark Summerson
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Unified Communications
Mark SummersonGeneral Manager Unified Communications
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We’re not in a recession
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The Hierarchy of Communication
•Establish, maintain and build relationships•Improve meeting focus•Increase credibility•Deliver complex or sensitive messages•Negotiate
•Hold group discussions•Share information•View slide presentations•Collaborate on documents
•Convey non-controversial messages•Attach files•Broadcast information
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Europe, Russia, CCE, ME
Global business, global collaboration creates global challenges
Distributed
Africa
Australasia
Asia Pacific
Emerging & Developing
MarketsRemote Locations
R&D Facilities
Outsourced Supply Chain & Manufacturing
Regional Operations
HQ
Latin America
North America
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Global business, global collaboration creates global challenges
Distributed – Complex
Africa
Australasia
Asia Pacific
Emerging & Developing
MarketsRemote Locations
R&D Facilities
Outsourced Supply Chain & Manufacturing
Regional Operations
HQ
Latin America
Europe, Russia, CCE, ME
North America
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Emerging & Developing
MarketsRemote Locations
R&D Facilities
Outsourced Supply Chain & Manufacturing
Global business, global collaboration creates global challenges
– Real-timeDistributed – Complex
Regional Operations
Africa
Australasia
Asia Pacific
HQ
Latin America
Europe, Russia, CCE, ME
North America
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HQ
Emerging & Developing
MarketsRemote Locations
R&D Facilities
Outsourced Supply Chain & Manufacturing
Regional Operations
Global business, global collaboration creates global challenges
– Real-timeDistributed – Complex – Inefficient (duplication, cost, productivity)
Africa
Australasia
Asia Pacific
Latin America
Europe, Russia, CCE, ME
North America
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Africa
Australasia
Asia Pacific
Emerging & Developing
MarketsRemote Locations
R&D Facilities
Outsourced Supply Chain & Manufacturing
Regional Operations
BT Unified Conferencing Platform
Producer AssistedDirect
Dial
Automated Self Service
HQ
Latin America
Europe, Russia, CCE, ME
North America
Global business, global collaboration creates global challenges
• Immersive (HD) video conferencing – bridging distance gaps with natural in-person communication
• Reduces the need for travel, lowers costs, boost productivity, supports sustainable business strategies
• Better leverages relationships and effective communication which are critical to competitive advantage
• Supports flexible working and collaborative working initiatives – gets you to market faster
• Helps connect subject matter experts inside and outside the enterprise
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BT Global Video Exchange – to the extended enterprise
North America
Latin America
Australasia
Asia Pacific
Emerging & Developing
Markets
BT Unified Conferencing Platform
Remote Locations
R&D Facilities
Outsourced Supply Chain & Manufacturing
Regional Operations
BT Unified Conferencing Platform
BT Global Video Exchange
Member and Partner
Directory
Scheduling Planner
Billing and Reporting
Africa
HQ Europe, Russia, CCE, ME
• Securely expand Telepresence capabilities outside the enterprise• Member and partner directories control authentication and security• Scheduling and planner connects global teams and partners • Billing and reporting delivers visibility and control
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Levels of return
Business ProductivityProperty SavingsCEBP
Extend
Consolidate
Reduced Carbon Footprint Personal ProductivityWork/Life Balance
Converge
Cost SavingsNetwork CentricBetter User Experience
ConsolidateProgramme Lifecycle
Bu
sin
ess
Be
ne
fit
BusinessTransformation
Collaboration
Converged IP Network
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The Hierarchy of Communication
•Establish, maintain and build relationships•Improve meeting focus•Increase credibility•Deliver complex or sensitive messages•Negotiate
•Hold group discussions•Share information•View slide presentations•Collaborate on documents
•Convey non-controversial messages•Attach files•Broadcast information
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An Integrated Approach – Driving Interoperability
North America
Latin America
Australasia
Asia Pacific
Emerging & Developing
Markets
BT Unified Conferencing Platform
Remote Locations
R&D Facilities
Outsourced Supply Chain & Manufacturing
Regional Operations
BT Unified Conferencing Platform
BT Global Video Exchange
Member and Partner
Directory
Scheduling Planner
Billing and Reporting
Africa
HQ Europe, Russia, CCE, ME
• Tandberg/Polycom Interop• Microsoft/Cisco Interop• Microsoft + MeetMe interop• 21CN + Microsoft interop eg IM to SMS
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Thank you