BT and Cisco

Talking to the cloud

Talking to the cloud:- Market interest in IP Telephony as a hosted service- New realities, rules, and opportunities- Benefits of IP Telephony as a hosted service- How BT and Cisco are addressing the market requirement- Representative outcomes

Discussion PointsToday’s topic

Talking to the CloudMarket interest in IPT as a hosted service

A hosted IP Telephony service:

• Complements a network convergence strategy

• Accommodates UCC integration (it is not Centrex)

• Supports hybrid telephony environments

• Provides an evergreen (future-proof) capability

Talking to the CloudNew realities, rules, and opportunities

Realities:

• A very large aging PBX base remains across the globe

• De-centralized global voice services are no longer desired

• Financial constraints continue to limit technical refresh initiatives

• Business agility demands transformation – not business as usual

• Cloud is desirable – but for many it is uncertain

Talking to the Cloud New realities, rules, and opportunities

Rules:

• Leverage what you have

• Establish and operate within a hybrid environment

• Have an eye towards the future

• Maintain security throughout

Talking to the Cloud New realities, rules, and opportunities

Opportunities:

• Stretch your significant global network investment

• Align with your unified communications strategy

• Achieve cost avoidance

• Simplify and expedite service introduction

• Focus on core business competency

Talking to the Cloud Benefits of IPT as a hosted service

Benefits:

• Rent only the phones and lines that you need

• Optimize your IT resources

• Ability to flex the volume of sites and users needed

• Achieve telco-grade scalability

• Maximize the value of your existing investment

• Provide a simple and convenient service for users

• Pay as you go for an enterprise grade service

Talking to the CloudBenefits

Administrators can manage:

• Moves, adds, changes and deletes

• Class of service (international, mobile, national, local, internal)

• Voicemail support and voicemail profile

• User localization (phone menu language) and time zone

• Users can access online self-care portal to change personal details

Talking to the Cloud How BT and Cisco are addressing the market requirement

BT Hosted IPT is:

• World’s first global offering based on Cisco Hosted Unified Communications Services

• Utility-based, per-user pricing model

• Converged voice, mobile and data services using cloud-based technologies

• Cisco Services helping build virtualized infrastructure forservice delivery

BT Hosted IPT is available from the US and the UK –

soon also to be in AsiaPac.

Talking to the Cloud How BT and Cisco are addressing the market requirement

BT Hosted IPT is a joint offering from world-leading brands:

We combine the strengths of Cisco and BT to promote and advise on cloud-based hosted communications services for customers.

• Cisco has an extensive portfolio, innovative UC solutions and service and financing expertise

• BT brings a world-leading MPLS network and specialist networked IT knowledge

• Together we can enhance our ability to offer a unique UC model to customers

Talking to the CloudBT and Cisco

• Partnership spans all customer segments from Small Business through to Enterprises

• BT is one of Cisco’s first global customers

• We have a strong track record of delivering innovative solutions – such as BT Global Video Exchange, based on Cisco TelePresence

Talking to the CloudBT and Cisco

Cisco and BT have worked together for more than two decades:

Jointly we provide:

• Innovative, pricing models (low CapEx) on utility, per-user basis

• UCC roadmap

• Easy adoption of new functionality and technologies

• Network reliability and bandwidth flexibility

• Simplicity of installation, management and migration

• Hybrid working with legacy networks and PBXs

• A single supplier for managed WAN and Hosted IPT solutions, with one helpdesk and bill.

Talking to the CloudBT and Cisco

Representative outcomes sought by Hosted IPT customers include:

Talking to the CloudRepresentative outcomes

Achieve flexibility to aid in acquisition and divestiture

Minimize disruption when updating voice environment

Conserve capital via utility-based approach

Reduce administration and cost of local PSTN breakout

Standardize on a common global infrastructure