Bryan Martin Resume
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Bryan Martin (267) 872-2224 [email protected] ________________________________________________________________________ ______________ 612 Crown St. Willow Grove, PA 19090 Summary An experienced professional with expertise in various areas of business functions. Highly effective in customer relations in the healthcare industry. Organized and effective project manager. Diligent leader through each task to achieve team goals. Professional Experience Genesis Healthcare-Hopkins Center Director of Customer Relations Department 3/2012 - present Manage the customer relationship for non-clinical activities Support the business objectives of the Nursing Center Initiate and complete Medicaid process Maintain accurate and timely census Manage resident fund account Coordinate all month end activities Verify all payer sources to ensure timely payment Build positive relationships with customers and families while maintaining their highest quality of service. Genesis Healthcare -Willow Ridge Nursing Center Asst. Director of Customer Relations 2006-2012 manages team to meet financial goals of facility processes Medicaid benefit eligibility for residents aids residents’ and families in applying for Medicaid benefits monitors vendor and facility accounts to ensure timely payment leads weekly meetings with administrative staff prepares reports utilizing Point Click Care program ensures census goals are met Bookkeeper-Account Receivable/Payable -Business Office 2004-2006 coordinated payments to vendors and facility to ensure timely payment
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Transcript of Bryan Martin Resume
Bryan Martin (267) 872-2224 [email protected]______________________________________________________________________________________612 Crown St.Willow Grove, PA 19090
SummaryAn experienced professional with expertise in various areas of business functions. Highly effective in customer relations in the healthcare industry. Organized and effective project manager. Diligent leader through each task to achieve team goals.
Professional Experience
Genesis Healthcare-Hopkins Center
Director of Customer Relations Department3/2012 - present
Manage the customer relationship for non-clinical activities Support the business objectives of the Nursing Center Initiate and complete Medicaid process Maintain accurate and timely census Manage resident fund account Coordinate all month end activities Verify all payer sources to ensure timely payment Build positive relationships with customers and families while maintaining their highest quality of
service.
Genesis Healthcare -Willow Ridge Nursing Center
Asst. Director of Customer Relations 2006-2012
manages team to meet financial goals of facility processes Medicaid benefit eligibility for residents aids residents’ and families in applying for Medicaid benefits monitors vendor and facility accounts to ensure timely payment leads weekly meetings with administrative staff prepares reports utilizing Point Click Care program ensures census goals are met
Bookkeeper-Account Receivable/Payable -Business Office 2004-2006
coordinated payments to vendors and facility to ensure timely payment facilitated conferences with residents and family to aid in processing of accounts posted daily census using Power Click Care program managed insurance processing for residents
N.A.N. Supplemental Staffing, INC 2002-2004
Operations Coordinator-Business Department
supervised AP/AR operations to meet critical deadlines worked with financial analyst to achieve budget goals conducted weekly departmental staff meetings customized AP/AR operations negotiated clients’ contracts
Education
St. Francis University, Loretto, PABachelors of Science in Business Administration
Professional Skills
Point Click Care Microsoft PowerPoint, Microsoft ExcelEVS, Rox, Promise, Dorado
