Broken Connections: An Alternative Annual Report for Verizon
Transcript of Broken Connections: An Alternative Annual Report for Verizon
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BROKENCONNECTIONS:an Alternative
Annual Reportor Verizon
www.verigreedy.com
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CWA, ounded in 1938, the largest telecommunications union in the world, represents
over 700,000 men and women in both private and public sectors. CWA members work
in telecommunications, broadcasting, cable TV, journalism, publishing, manuacturing,
airlines, customer service, government service, health care, education and other felds.
CWA is one o Americas astest growing unions and a number o unions have afliated
with CWA because o its reputation or democracy and membership involvement.
The union includes some 1,200 chartered local unions across the United States, Canada
and Puerto Rico. Members live in approximately 10,000 communities, making CWA
one o the most geographically diverse unions. CWA is afliated with the AFL-CIO,
the Canadian Labour Congress, the worldwide UNI Global Union, the International
Federation o Journalists (IFJ), the International Transport Workers Federation (ITWF),
and the International Metalworkers Federation (IMF).
To contact CWAs communications ofce, call 202-434-1100.
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02Exorbitant ExecutiveCompensation; Massive Profts
04Attack on theMiddle Class
05Outsourcing andOshoring
06TaxDodging
08Verizon-CableMonopoly
09 Promoting theDigital Divide
10 OpposingConsumer Rights
CONTENTS
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EXORBITANT
EXECUTIVE COMPENSATION;MASSIVE PROFITSVerizon and its executives rake in money while
workers endure cuts.
The top fve Verizon executive made almost $350 million
over fve years while proposing deep cuts or rontline
workers. Leadership or America means creating aneconomy that works or all o usnot just the top 1%.
Proftable companies that cut wages and jobs or the
99% dont create sustainable communities. America needs
broadly shared prosperity and a strong middle class.
Our children and grandchildren deserve better than a
growing divide between the super-rich and everyone else.
Verizons top fve executives took in$349,226,194 in just fve years
Annual Cumulative
2007 $82,258,818 $82,258,818
2008 $63,094,456 $145,353,274
2009 $82,612,322 $227,965,596
2010 $55,571,937 $283,537,533
2011 $65,688,661 $349,226,194
A few people want all the money, when thousands of us support familiesEveryone can see
how much the company wants to take from useven though theyre making more, they want
to give us less. Matt Rivera, 14 years with Verizon
1Chevrolet.com; 2 U.S. Census Department; 3 US News and World Report
2
Here are some
things $349.2 million
could buy:
11,035new Chevy Volts1
1,572homesat the median U.S. price2
Four years of college,all expenses paid, for
4,369 students3
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How the dollars have stacked up or the top fve
in the Verizon executive suite:
Verizon Communications Inc. (NYSE:VZ): Key FinancialsIn Millions o the trading currency, except per share items.
For the FiscalPeriod Ending
12 monthsDec-31-2008A
12 monthsDec-31-2009A
12 monthsDec-31-2010A
12 monthsDec-31-2011A
LTMPress Release12 monthsMar-31-2012A
Total Revenue $97,354.0 $107,808.0 $106,565.0 $110,875.0 $112,127.0
Growth Over Prior Year 4.2% 10.7% (1.2%) 4.0% 5.1%
EBITDA $33,101.0 $35,359.0 $35,378.0 $35,330.0 $36,076.0
Margin % 34.0% 32.8% 33.2% 31.9% 32.2%
2007 2008 2009 2010 2011
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$82,258,818
$145,353,274
$227,965,596
$283,537,533
$349,226,194
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ATTACK ON
THE MIDDLE CLASSWorkers have been battling or a air contract
or almost a year
You said you needed to outsource work in order to save money to operate, and then that wasnt
enough; and now you have tax loopholes where you dont pay your fair share of taxes, and now
thats not enough; and now you have a contract negotiation where you have an opportunity to
demonstrate your willingness to participate in society and support society, support middle
class people and middle class jobs, and thats not enough! Where does it end?
Javier Espionsa,15 years with Verizon
45,000 CWA and IBEW workers were orced into a 15-day
strike in August. Verizons demands included:
Freezing the value of pensions for active workers and
eliminating them entirely or new workers
Slashing disability benets for workers injured on the job
Eliminating all job security language and continuing
outsourcing o work to low-wage, low-beneft, non-union
contractors domestically and overseas
Imposing health care payments up to $6,700 on retired
workers and $6,800 on active workers.
Eliminating paid sick days entirely for new workers
Limiting paid sick days to no more than 5 for all
other workers
Union workers returned to work under the terms o their
contractand the promise o good aith negotiations and a
restructured negotiation process by Verizons management.
Yet Verizons managementdespite billions in profts
still reuses to oer a air new contract, continuing to insist
on deep cuts.
Even though the company makes billions in yearly profts,
Verizon claims wireline profts are too small. But Verizon
Wireless is not rewarding its workers or the divisions
relatively higher profts: Wireless workers who have joined
the union are also fghting or a air contract.
Verizon Wireless has already raised health care costs or its
workers by thousands o dollars, and has slashed beneft
levels even as its costs have dropped dramatically. When non-
union Verizon Wireless workers have tried to orm a union,
the company has intimidated and harassed them, going so ar
as to close call centers to stop the union rom spreading.
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OUTSOURCING ANDOFFSHORINGVerizon sends thousands o jobs overseas and
outsources even more to low-wage contractors.Verizon could be leading the way on Americas economic
recovery. Instead, theyre contracting out and sending
overseas customer sales and service, billing and many other
types o jobs.
For DSL tech support alone, 2,600 jobs are done in Mexico,
India, Canada, and the Philippines. And in addition to
sending several thousand jobs overseas, Verizon has started
using contractors to do more and more work. More Fiber
Solutions Center jobs are contracted out than done in-house.
American companies want American
prots but they dont want to pay American
wagesand that should be stopped.
James Burgund,15 years with Verizon
Other jobs that are no longer done by Verizon employees
but are instead outsourced to lower-wage contractors rom
outside or inside the U.S. include:
VZ Business Monitoring
eService email, chat and ofine
Dispatch
Digging work for copper plant and FiOS
In-home installation and networking
Door-to-door sales of FiOS
Materials distribution work/delivery
Smart Home technology installation/customer
service and other specialized home services
This can come with a price higher than job losses.
Recently, contractors in Rockland County, New York,
dug into a gas line and caused a large explosion
destroying several homes, injuring our people and
landing two volunteer frefghters in the hospital.
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While Verizon has been making billions o dollars, awarding
outrageous pay to top executives, trying to cut workers
benefts and outsourcing and oshoring jobs, theyve also
been getting government benefts.
Verizon exploited loopholes to pay nothing in ederal
corporate income taxes between 2008 and 2010, but worse:
theyve actually gotten tax rebates o nearly $1 billion rom
the U.S. Treasury.
Verizons 2010 effective federal income tax rate:
NEGATIVE 5.9%1
Verizons 2009 effective federal income tax rate:
NEGATIVE 5.0%2
1Citizens or Tax Justice; 2, 3 Ibid
TAX DODGINGVerizon doesnt just pay low taxes. In some cases,it pays negative taxes.
And thats not all: Citizens or Tax Justice has documented
thatVerizon Communications has received $180 million
in special tax breaks and grants rom 13 states, and they
regularly seek deep property tax discounts.
Who pays? The rest o us do. Critical services go underunded,
the public debt load goes up, and individuals pay more.
Perhaps worse, these massive subsidies didnt lead to higheremployment, better wages or workers or higher investment,
as companies so oten promise they will. Instead, Verizon
shed 40,600 jobs the past three years, is demanding more
than $1 billion in wage and beneft concessions rom workers,
and decreased capital expenditures by $1 billion.
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When Verizon, as a company that I work for, is given a billion dollar tax break from the government,
then they tell me they dont have money to pay my medical, I have a problem with that.
Anita Long, 32 years with Verizon
$180.8 Million Special Tax Breaks
and Grants rom States3
Federal Taxes2008-2009
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At the ederal level, Verizon should have paid about
$11.4 billion at the statutory rate o 35 percent during
the three-year period. Instead, it got $951 million in
rebates, putting its ederal tax subsidies at $12.3 billion.
Its eective ederal tax rate was -2.9 percent.
Statutory Federal Tax Rate
Verizons Actual Tax Rate
35.0%
-2.9%
AL.$17.3M
AK.$1M
TX.$0.3M
UT.
$0.75 M
MD.$1.7M
NJ.$113M
NM.$12.8M
NC.$8.5M
SC.$6.5M
TN. $6M
OH.$6.5M
PA.$3.4M
NE.$3M
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1Verizon 1Q2012 Earnings Release
VERIZON-CABLE MONOPOLYBlocking competition and choice is bad orconsumers and workersThe 1996 Telecommunications Act promised consumers
competition between telephone and cable companies in
exchange or deregulation. But in December 2011, Verizon
Wireless, a subsidiary o Verizon Communications, inked an
alliance with the nations largest cable companiesComcast,
Time Warner, Cox, and Bright House Networksto sell each
others product and services. The Verizon Wireless/Big Cable
alliance will lead to reduced investment in inrastructure,job losses, ewer choices, and higher prices or consumers.
The Verizon Wireless/Big Cable partnership will end historic
competition between ormerly energetic rivals. The result
will be market domination by an unregulated telecom
behemoth with the ability to raise prices and reduce service,
unconstrained by competitive pressures.
Until now, Verizon Communications has systematically
built out its all-fber FiOS network, competing directly with
cables broadband and video services. FiOS is a fnancial
powerhouse or Verizon, representing 63 percent o
consumer revenues, with an annual growth rate o
18 percent. More than 5 million customer subscribe to
FiOS Internet (36 percent penetration) and 4.4 million
purchase FiOS TV (32 percent penetration).1
But with commercial agreements with Big Cable that
eliminate this competition, Verizon now has little incentive
to continue investing in FiOS. This will leave about one-third
o Verizons in-region customers without FiOS, and result
in thousands o job lost.
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PROMOTING THE
DIGITAL DIVIDEVerizon is building its all-fber, high-speed network
throughout many suburbsbut its leaving urban and
rural areas behind.To date, Verizon has reused to deploy its FiOS network in a
number o largeand medium-sizedcities in its landline
ootprint, including Boston, Baltimore, Bualo, Albany, and
Syracuse, among others and has made it clear that it has
no intention o urther investments in FiOS in these or rural
areas. People o color and lower-income households will
be disproportionately aected. Given the critical importance
o high-speed Internet to economic development, job
creation, improvements in education, health care, energy
conservation, and public saety, these communities must not
be let on the wrong side o the digital divide.
Cities Without FiOS, Surrounding Suburbs With FiOS
City FIOS Median Household Income Poverty Rate % Minority
BUFFALO $29,285 28.8% 44.9%
BUFFALO SUBURBS X $56,925 8.2% 4.9%
BALTIMORE $38,346 25.6% 72%
BALTIMORE SUBURBS X $95,386 7.7% 49.4%
BOSTON $49,893 23.3% 52.3%
BOSTON SUBURBS X $82,816 8.3% 22.9%
ALBANY $39,158 25.3% 44.8%
ALBANY SUBURBS X $70,540 5.4% 13.4%
SYRACUSE $30,891 31.1% 38.0%
SYRACUSE SUBURBS X $52,961 7.0% 6.7%
Source: Calculations based on U.S. Census, American Community Survey, 2006 through 2011.
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OPPOSINGCONSUMER RIGHTSVerizon is standing in the way o the open internet.
Verizon, an ALEC member, is undermining state laws
In December 2010, ater a long and contentious fght,
the Federal Communications Commission (FCC) issued
comprehensive rules to protect an open Internet. The
FCCs rules prohibit discrimination and blocking on the
Internet, require ull transparency and ree speech, and
cover wireless networks while acknowledging technological
dierences. These careully crated rules were endorsed
by a broad range o public interest and consumer groups,
labor organizations including CWA, civil rights groups,
environmental organizations, broadband providers, sotware
developers, and Internet applications companies.
Verizons lobbyists in state capitals are pushing to eliminate
all current consumer protections on the traditional
telephone network and prohibit any uture telephone
consumer protections.
Verizon and ALECs legislative allies have enacted bills in
over 20 States to eliminate protections on the traditional
telephone network or pre-emptively prohibit any consumer
protections or VoIP telephone service, which is the dominant
telephone technology or the uture.
Legislation to end consumer protections pads corporate
profts at the expense o telephone customers, who get
But not by Verizon. Instead, Verizon took the FCC to court
to overturn the rules. Verizon almost alone among telecom
companies has come out against regulatory oversight to
protect an open Internet. The case will be heard in the all
o 2012.
One would think that Verizon would be ashamed to demand
the right to discriminate among customers on its network.
Not Verizon.
higher prices, worse service, and even lose their guarantee
o access to the network.
Verizon has unded the notorious American Legislative
Exchange Council (ALEC), which is pushing to eliminate
State-level consumer protections. ALEC is the pre-
eminent corporate-unded orce behind identical, nearly-
simultaneously introduced legislative initiatives including
bills to take away voting rights, destroy public sector unions,
and orce through so-called Right-to-Work laws.
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www.verigreedy.com