The Festival connects policy-makers, practitioners and

researchers working towards better places to work, and

places that work better.

7-8 September 9 September 9-11 September

Leuven (Belgium)

www.festivalofconnecting.be

We are pleased to invite you for a vibrant week of connecting

workplace innovation communities in Leuven, Belgium,

September 7-11.

The Festival of Connecting gathers members of IWOT, EUWIN

and the Global STSD Network for a unique get-together. Meet

leaders in research and business, policy makers, and

practitioners. Develop knowledge. Transform skills. Create a

new network. Be a part of it.

There will be plenary sessions, Pecha Kuchas, panel sessions,

an Innovation Gallery, small and large scale discussions and

workshops, and site visits to some remarkable companies in

Leuven. The speakers and conference attendees institute a

more than impressive line-up for the Festival of Connecting!

Get connected!

A brief introduction…

RESEARCH ON TEAMWORK (7-8 September) – IWOT

presents an active podium for senior and junior

researchers of teamworking. Fresh research results are

discussed in a debate characterized by constructive

feedback and an amicable atmosphere.

WORKPLACE INNOVATION (9 September) – EUWIN and

Flanders Synergy bring together policy makers,

practitioners and researchers of workplace innovation. A

number of high-level politicians and business people

present Flemish, European and North-American best

practices.

STS DESIGN (9-10-11 September) – The Global STSD

Network assembles practitioners, labor leaders and

researchers who study and use socio-technical systems

design to create workplace innovation. Two days of

participative, energetic discussions combining STS design

principles and practice!

IWOT EUWIN

Monday 7/9 Tuesday 8/9 Wednesday 9/9

Keynote professor Michael West

Keynote Dr. Jan Achterbergh

Welcome by Mieke Van Gramberen, rector Rik Torfs, Mayor of Leuven

Louis Tobback

Opening by Euro-commissioner

Bieńkowska, KU Leuven

Keynote Jody Hoffer Gittell, Geert Van

Hootegem & Steven Dhondt

Hot topics in workplace innovation: workshops,

debates, site visits

Closing by Mrs. Thyssen

Launch of GLOWIN

Concurrent sessions on teamwork in healthcare

Concurrent sessions on teamwork in socio-technical systems design

Global STSD Network

Wednesday 9/9 Thursday 10/9 Friday 11/9

(evening)

Welcome, opening and connecting

Keynote

professor Audrey Chia

Keynote Frederic Laloux

Concurrent sessions on

designing for autonomy, stakeholder

engagement, the demand/control

model, inter-organizational

design

Fans of Flanders

Lessons learned

Pecha Kucha

Opening Art & Work

Cases ZZG and Bombardier

Transportation

Concurrent sessions on innovation, IT, and

healthcare architecture

Concurrent sessions on globalization, elderly care, inter-team relationships, design of physical space

Topics of passion

What if design goes wrong?

Wrap-up, reflections and bridge to 2016

PRACTICAL INFORMATION

Venue IWOT and the Global STSD Network take place at the Irish

College, a peaceful 17th century building in the center of

Leuven.

EUWIN takes place at the Brabanthal, a specialized conference

center 20 minutes outside of Leuven. A bus service from the

Irish College to the Brabanthal and back will be provided.

Accommodation Special arrangements have been made with the Irish College

and a wide arrangement of hotels in the Leuven city center.

Upon registration, you will receive a link to our partner hotels.

Social activities A wide range of social activities is prepared for participants of

the Festival: a city tour, a gastronomic walk, blind beer tasting,

a gala dinner, …

Fees

IWOT (7-8 September) € 335

EUWIN (9 September) Free of charge

Global STSD Network (9-11 September)

€ 600 (non-member) € 400 (members*)

Package deal IWOT + Global STSD Network (7-11 September)

€ 800 (non-member) € 600 (members*)

Student discount

Student Reduction of € 110 for a single event Reduction of € 220 for package deal

Please note: the fees include food and drinks provided during

the conference, site visits and social activities (including the

gala dinner on Friday for the participants of the Global STSD

Network).

*Members of USI, STS Roundtable, and Flanders Synergy

RESEARCH ON TEAMWORK - IWOT 7-8 September

IWOT has established itself as an active podium for senior and junior researchers of teamworking.

IWOT deals with all aspects of teamworking in organizations, and includes research from a variety of perspectives, disciplinary backgrounds and geographical areas.

Foci for IWOT 19 are:

Teams in healthcare Teams and organization design

Papers are presented in parallel sessions organized around

similar subthemes. The workshop is characterized by

constructive feedback and an amicable atmosphere.

IWOT offers the opportunity to publish selected papers in

Team Performance Management.

For more information: www.festivalofconnecting.be/iwot

Monday 7 September Tuesday 8 September

Opening by professor Bart Kerremans, dean of the Faculty of Social Sciences (KU Leuven)

Opening day 2

Concurrent sessions D Keynote professor Michael West

Concurrent sessions A Keynote Dr. Jan Achterbergh

Lunch

Concurrent sessions B Concurrent sessions E

Concurrent sessions C Site visit: Academic Hospital Leuven UZ Leuven Social event: walking dinner

Venue: Irish College, Leuven

RESEARCH ON TEAMWORK - IWOT 7-8 September Keynote professor Michael West Michael West has spent the greater part of his career undertaking research into the factors that determine the effectiveness and innovativeness of individuals, teams and organizations at work. He has also focused on improving the wellbeing of those who work within organizations. This keynote draws on thirty years of research into teamworking as a way of delivering continually improving, high quality and compassionate health care. Professor West works at Lancaster University. Keynote Dr. Jan Achterbergh Dysfunctional effects produced by organizations are well known. Nobody wants them, and at the same time they are omnipresent. How do they come into being? Well, you just design them... Jan Achterbergh is Assistant Professor of Organizational Development at the Nijmegen School of Management at the Radboud University Nijmegen since 1999.

Site visit: Academic Hospital Leuven UZ Leuven is an academic hospital, associated with the KU Leuven. It consists of five campuses: Gasthuisberg, Lubbeek, Pellenberg, Sint-Pieter and Sint-Rafaël. This site visit will take place in Gasthuisberg. Literally translated 'Guesthouse Hill' – gasthuis the Flemish word for hospital –, it is the most well-known of all campuses. Its name, Gasthuisberg, has become synonymous with UZ Leuven. Gasthuisberg houses many facilities of the university, among which research laboratories, auditoria of the Faculty of Medicine and Faculty of Pharmaceutical Sciences, a manual procedures training center, a library and a student restaurant. We will take a look at how the future of healthcare is envisioned on top of Guesthouse Hill.

WORKPLACE INNOVATION - EUWIN 9 September EUWIN is a Europe-wide learning network launched to improve the performance of organizations and the quality of jobs in a sustainable way. The European Learning Network on Workplace Innovation (EUWIN) is focused on animating, resourcing and sustaining workplace innovation within companies to create more scale and impact across the EU. EUWIN is an initiative of the EU’s Directorate General for Enterprise & Industry. On the 9th of September, 400 business practitioners will gather to share their experience and get equipped with practical tools to support the uptake of non-technological innovations. The event is cohosted by Flanders Synergy.

Wednesday 9 September Venue: Brabanthal, Leuven

Welcoming by Mieke Van Gramberen, Flanders Synergy, Rik Torfs, rector KU Leuven, and Louis Tobback, Mayor of Leuven

Opening by Elżbieta Bieńkowska, European Commissioner for

Internal Market, Industry, Entrepreneurship and SMEs (tbc) Keynote Jody Hoffer Gittell, Geert Van Hootegem

& Steven Dhondt

Socio-technical systems

design: an introduction

Concurrent sessions on competitiveness, education, IT systems, time & place independent

work

Concurrent sessions on social dialogue, leadership, people

and technology, teamwork, and healthcare

Site visits to Imec,

Materialise, ABInbev

How to keep strategic partners on your side?

Closing by Marianne Thyssen, European

Commissioner for Employment, Social Affairs, Skills and Labour Mobility (tbc)

Launch of GLOWIN

WORKPLACE INNOVATION - EUWIN 9 September

Opening by Mrs. Elżbieta Bieńkowska Elżbieta Bieńkowska is the European Commissioner for Internal Market, Industry, Entrepreneurship and SMEs. One of her objectives is to bring industry's weight in the EU's GDP back up to 20% by 2020, from less than 16% today… How does workplace innovation come into play? Jody Hoffer Gittell, Geert Van Hootegem & Steven Dhondt Organizational design and relational coordination: two ingredients to make connectivity at the workplace and workplace innovation work. Frontrunners Jody Hoffer Gittell, Steven Dhondt and Geert Van Hootegem combine theory and practice. Concurrent sessions 1. How to stay competitive in turbulent times? Learn from the best as Bosch Thermotechnik (Portugal), Bombardier (Belgium), inet-logistics (Austria), Innocent (UK), and Normet (Finland) share best practices. Companies tbc.

2. Workplace innovation and education Education in Flanders is a sector in which workplace

innovation was an absolute policy spearhead. We’ve invited

schools to testify about their ‘new ways of working’.

3. Workplace innovation and IT systems ERP-systems can become a key hurdle for the spread of workplace innovation as they try to control every element of the work flow. What to do about it? 4. Work beyond boundaries of time and space Everybody knows about teleworking/remote working, flexible working arrangements and new technologies. What other forms of location and time independent work exist?

5. Workplace innovation and social dialogue Flemish trade union representatives developed a vision and strategy for workplace innovation. The bringing about of such a vision is discussed with the audience and a number of European trade union officials.

6. Leadership and workplace innovation During this workshop we will look into the type of leadership that supports an adaptive organization. Also, we will demonstrate how the development of this type of leadership is a journey with full of uncertainties.

7. People and technology: sociotechnical systems in industry Three manufacturing organizations show what they have accomplished. Not by working harder and longer, but by working smarter and in a more collaborative way.

8. Workplace innovation and team development Implementing teamwork is about enhancing the maturity of teams. This workshop is about the drivers and impediments that typically occur in this transition.

9. Workplace innovation in healthcare Healthcare organizations struggle to become more demand-driven, client-centered and cost-conscious. The potential impact of workplace innovation is shown through testimonials and ‘serious gaming’.

WORKPLACE INNOVATION - EUWIN 9 September

Socio-technical systems design: an introduction to the theory, principles and practice for workplace innovation The Festival of Connecting aims to bond communities. Co-host Global STSD Network offers an introduction in socio-technical systems design! This 6 hour parallel track intensive workshop is limited to a maximum of 20 participants.

Site visits Imec Imec is a multinational micro- and nano-electronics R&D center headquartered in Leuven, Belgium. It has an unique model for attracting international top talent employees.

ABInbev ABInbev’s origins date back to 14th century Leuven, but now it is a world leader. ABInbev cherishes the dream of becoming the best beer company that brings people together for a better world. Materialise Materialise is a global leader in 3D Printing. Their aim is a better and healthier world.

WORKPLACE INNOVATION - EUWIN 9 September How to keep strategic partners by your side? The identification of strategic partners is a first step in the development of strategic alliances. John Heap, president of the European Association for National Productivity Centers, shows good practices together with IndustriALL, ANACT, BusinessEurope, an Industry representative, and a Belgian Government representative Closing remarks by Mrs. Marianne Thyssen Marianne Thyssen is the European Commissioner for Employment, Social Affairs, Skills and Labour Mobility. She seeks to create good jobs, and modernize labour markets by working in full partnership with EU countries and social partners.

Launch of GLOWIN Looking at the past shows the possibilities. Looking at the present strengthens the wish to put it into practice. Looking at the future makes clear that it is a necessity. We need better places to work, and places that work better. The Global Organizational and Workplace Innovation Network is a call for and to action. Advocates of sustainable work are asked to join hands. The launch and realization of GLOWIN is an explicit goal of the Festival of Connecting. The Festival is designed to connect communities. We combine research, policy and practice. We welcome people from all over the world. We invite everybody who is interested in our common cause. On Wednesday the GLOWIN Manifesto is presented. It can be signed by everybody who wants to show the world the possible futures of organizational and workplace innovation.

STS Design - Global STSD Network 9-11 September The Global Socio-Technical Systems Design Network is a new global community of STSD practitioners and researchers! The network connects STSD branches from all over the world. We are expecting visitors from North-America, Australia, Scandinavia, the Lowlands and Asia. The variety of interests and perspectives makes for an interesting list of presenters, workshop leaders, Pecha Kucha presenters, innovation gallery hosts, and participants. STSD can only prosper given the worldwide attention we are starting to see again today. The Leuven meeting is another stepping stone, a warm embrace, with arms opening up for experienced practitioners, students, labor leaders, academics, and policy makers who are committed to evidence based, participative processes for creating organizations that work great and are great to work in.

STS Design - Global STSD Network 9 September

Wednesday 9 September (6-8pm) Venue: Irish College

Start Global STSD Network meeting: registrations, opening & connecting

Keynote professor Audrey Chia

The Global STSD Network meeting opens on Wednesday evening with a keynote by professor Audrey Chia, followed by dinner and blind beer tasting. A pre-conference introduction to STSD takes place during EUWIN earlier that day to connect communities. Keynote professor Audrey Chia Professor Audrey Chia (NUS Business School, Singapore) investigates how social and health problems can be addressed by social entrepreneurship and innovative philanthropy. She is also interested in businesses’ participation in multi-sector collaborations that address social issues, including health challenges in Singapore’s workplaces.

STS Design - Global STSD Network 10 September

Thursday 10 September Venue: Irish College

Opening

Keynote Frederic Laloux: Reinventing Organizations

Concurrent sessions A: - Designing for autonomy, accountability and

appreciation - Accelerating change throgh stakeholder engagement - From the demand/control model to a feasible

economy of innovation and health - Designing for early childhood development using an

STS inter-organization design prototype

Lunch

Fans of Flanders

Lessons learned

Pecha Kuchas

Gastronomic walk

Keynote Frederic Laloux: Reinventing Organizations Frederic Laloux shows that every time humanity has shifted to a new stage of consciousness in the past, it has invented a whole new way to structure and run organizations. Laloux’ research shows organisations that “cracked the code”. A new organizational model seems to be emerging, and it promises a soulful revolution in the workplace! Concurrent sessions 1. Designing for autonomy, accountability and appreciation Bernard Mohr & Neil Samuels show the building blocks and principles for The New Governance. A conceptual and practical take on co-creating governance systems for STS collaboration platforms. 2. Accelarating change through stakeholder engagement Experience Change Accelerator cultureQs. Eric Lynn shows the importance of aligning ideas and beliefs for meaningful collaboration.

STS Design - Global STSD Network 10 September

3. From the demand/control model to a feasible economy of innovation and health

Robert Karasek dramatically broadens the job demand/control model to describe and review a New Economy of Innovation and Health.

4. Designing for early childhood development using an STS inter-organization design prototype

Carlye Watson demonstrates an inter-organization design prototype in a case on early childhood development in Montreal’s Downtown West. STS design put to practice!

Fans of Flanders We’re going to make you Fans of Flanders. Flanders Synergy serves as an innovation platform for socio-technical design since 2009. A selection of top cases is invited to the Festival of Connecting to present and discuss inspiring socio-technical stories, combining theory and practice, successes and pitfalls.

Pecha Kucha Like the classic elevator pitch, Pecha Kucha’s 20 seconds x 20 images, is a bit longer but the idea is the same: short, concise, fast paced presentations. 1. Tony Rasenberg - Multidisciplinary teams for clients with

severe mental illness: F-ACT 2. Ezra Dessers - Socio-technical systems design in the second

machine age 3. Gerhard Smid - Team design in education 4. Thomas Mühlbradt - Work based learning in Industry: a

Concept revisited” 5. Heike Nolte - Company size and culture: the impact on

problem solving related communication 6. Friso van der Meulen - Information systems and STS 7. Leen De Kort - Workplace innovation in a living lab context 8. Sander Smouts - Short-cycled labor in Belgium 9. Peter Sorenson – Deliberately designing innovation

STS Design - Global STSD Network 11 September

Friday 11 September Venue: Irish College

Opening Art & Work

ZZG Care Centre & Bombardier Transportation Belgium

Concurrent sessions B: - Organizing innovation and (strategic) decision making - IT and STSD - The Liquid0 model - Redesigning the practice of health care architecture

Innovation Gallery – Lunch

Concurrent sessions C: - Case study: transition of CSLBehring - Caring for the elderly at home - The STS perspective must rise! - Design parameters for physical space within STSD

Open space for topics of passion

What if design doesn’t work?

Wrap-up, reflections on the week & bridge to 2016

Gala dinner

Opening Art & Work About the connection between the crafts(wo)man in the artist, and the artist in the crafts(wo)man. ZZG Care Centre & Bombardier Transportation Belgium ZZG is a Dutch health care company based on empowerment of the client and self-management in teams. Teamwork and the application of Lean principles made Bombardier fit for globalized competition. Concurrent sessions 1. Organizing innovation and (strategic) decision making Hans Lekkerkerk developed and tested a cybernetic model and research tool called ‘Model Innovation and Organizational Structure’. 2. IT and STSD Enterprise apps might be the ideal fit with STS’s smallest organizational building block, the team, for humane and productive information provisioning, Mark Govers and Pim Sudmeier explain.

STS Design - Global STSD Network 11 September

3. The Liquid0 model Stellio Verzera presents the Liquid0 model for governance to avoid the various kinds of waste and bottlenecks linked to “traditional” organizational models.

4. The new architecture pt. 1: Redesigning the practice of healthcare architecture: a 4 room transformation model

Redesigning architectural practice means redesigning how physical architecture comes to be. Redesigning a professional practice is a quixotic quest at best, “but if not us then who?”, Ron Smith & Bernard Mohr say.

Innovation Gallery Visit the Innovation Gallery for stop&go information at different stalls. Fill up your toolbox of designs for coordination, innovation, active jobs, and job quality measurement. Explore questions as: when is an organization ready for redesign? What makes a sociotechnical perspective sociotechnical? What do data literacy, company size and culture, and the rest of the supply chain have to do with it?

Concurrent sessions 1. Case study: transition of CSLBehring Mark Lascola facilitated a 17 month redesign at CLSBering from a local to global operation. CLSBehring vice-presdient Catarina Edfjäll co-presents the session.

2. The socio-technical challenge of caring for the elderly at home: a diagnosis without a design solution

Ken Easton considers the implications of integrating health and social care, case management, care pathways, and ICT.

3. The STS perspective must rise! Per Sederblad wants STSD to be more visible in organizations. Could giving more attention to inter-team relationships and effectiveness be the answer.

4. The new architecture pt. 2: Design parameters for physical space within STSD

Floris van Puijenbroek talk about the interaction between Lowlands STSD and the design of physical space. Mohr & Smith co-host the following research-to-practice dialogue.

STS Design - Global STSD Network 11 September Open space for topics of passion Questions are far more interesting than answers. What are the questions that have come up for you during the past days but around which you want to have a deeper conversation around? Seize the moment! Facilitated by Don deGuerre.

What if design doesn’t work? Practical hurdles in the way of our dreams and ideals can stop even the most passionate practitioners. What if things go wrong? Tim Vermeire is a workplace innovation comedian.

Wrap-up, reflections on the week & bridge to 2016 Where do we come from, where are we going to? Join us in deciding the directions for 2016.

Gala dinner The Global STSD Network closes in style with a dinner in the fancy Faculty Club restaurant at the old beguinage. Attention! The dinner is already included in the entrance fee, so there is absolutely no reason to leave us too soon! Stay for the evening, stay for the weekend, stay inspired.