British vs German Army

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    Organizational learning capabil ity and battlefield performance: The British and German Armies inWorld War II

    Author : MAX VISSER - Email :[email protected]

    Universi ty: RADBOUD UNIVERSITY NIJMEGEN

    Track: 50. Knowledge and Learning General Track

    mailto:[email protected]:[email protected]:[email protected]:[email protected]
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    Abstract- In the past two decades the concept of organizational learning capability has been

    developed to bridge the gap between the concepts of learning organization and organizational

    learning. However, current conceptualizations of organizational learning capability stillpredominantly lean towards the learning organization side, emphasizing the necessity of

    double-loop learning in profit firms in highly volatile markets. This leaves room for a

    conceptualization of organizational learning capability that leans more towards the

    organizational learning side, emphasizing the necessity of solid single-loop learning in

    nonprofit and government organizations facing complex societal and political problems and

    situations. Army organizations appear as particularly interesting cases in this respect. In this

    paper such a conceptualization is proposed as a model with four dimensions: (1) degree of

    empowerment; (2) degree of error openness; (3) degree of knowledge conversion; (4) degree

    of adequate human resource management and development. Next, this model is applied to the

    British and German army organizations during World War II, on the basis of a secondary

    analysis of historical and military sources and data. It is argued that this learning capability is

    differentially present in both armies, and that this difference can be reasonably related to

    differences in battlefield performance between these armies.

    Keywords organizational learning capability; battlefield performance; British army; German

    army; empowerment; error openness; knowledge conversion; human resource management.

    The importance of learning in and by organizations has since long been recognized by

    organization scientists. In particular in the last three decades the interest in organizational

    learning and learning organizations has been growing, as evidenced by increasing numbers of

    journal articles, reviews and books (Argote, 2011; Bapuji and Crossan, 2004). This does not

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    imply, however, that there has been an equivalent growth in common conceptual understanding

    and theoretical convergence among learning scholars. According to many observers, this still is a

    field characterized by conceptual diffusion and confusion, despite some recent attempts towards

    conceptual order (Huysman, 2000; Tosey et al., 2012, Visser, 2007).

    One of the most important and enduring differences can be found between the concepts of

    learning organization and organizational learning. Most of the literature on the first concept has

    adopted a prescriptive, practice-oriented approach, directed at developing learning

    organizations. Mostly designed for profit firms looking for organizational survival in highly

    volatile markets, this literature is both optimistic and normative about the necessity of double

    loop, generative and other forms of deep learning for such survival (e.g., Pedler et al., 1997;

    Senge, 1990). Most of the literature on the second concept has adopted a descriptive, scientific

    approach, directed at analyzing organizational learning. This literature is less optimistic and

    normative about the necessity and possibility of deep learning in organizations (Easterby-Smith

    et al., 1998; rtenblad, 2002; Tsang, 1997).

    To bridge the gap between these concepts, an increasing number of studies have attempted to

    identify factors that influence the development of an organizations learning capability (Prieto

    and Revilla, 2006; Van Grinsven and Visser, 2011). However, this literature still predominantly

    leans towards the learning organization side, emphasizing the necessity of deep learning and

    mainly diagnosing profit firms in industry and services sectors. Although some authors here

    diagnose the learning capability of nonprofit and governmental organizations, they uniformly

    apply the same instrument to all organizations, often finding that nonprofit and government

    organizations are less capable of learning than the profit ones (e.g., Goh and Richards, 1997;

    Moilanen, 2001).

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    But diagnosing organizational learning capability may be equally useful for organizations not

    facing existential dangers in highly volatile markets, and thus not experiencing a pressing need

    for deep forms of learning. Governmental and larger non-profit organizations, for example, often

    face complex societal and political problems and situations, which, when not adequately solved

    and dealt with, make them the object of media and political scrutiny. At the same time their

    continuing existence is mostly not at stake. Consequently, these organizations need to become

    particularly good at single loop, adaptive and other less deep forms of learning, and a diagnosis

    of their learning capability would profit more from organizational learning than learning

    organization theory (Browne and Wildavsky, 1984; McHargue, 2003; Wilson, 1989).

    Army organizations appear as particularly interesting cases in this respect. On the one hand

    armies arguably face the most dynamic and competitive situation any organization may

    encounter, i.e. actual war. On the other hand their existence, at least in an institutional sense, is

    generally not at stake, although naturally victory and defeat may have a large impact on army

    functioning. Furthermore, the common image of armies as hierarchical and bureaucratic

    machines appears at odds with the degree of adaptability that organizations should possess

    when dealing with such dynamic and competitive situations, according to current organization

    theory (Bijlsma et al., 2010; Mutch, 2006; Stokes, 2007). In other words, army organizations

    appear to pose a learning paradox here.

    In this paper a four dimensional model of organization learning capability is proposed that leans

    more towards the organizational learning side, and that is specifically directed at nonprofit and

    government organizations. Next, this model is applied to the British and German Army

    organizations in World War II, , on the basis of a secondary analysis of historical and military

    sources. It is argued that this learning capability is differentially present in both armies, and that

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    this difference can be reasonably related to differences in battlefield performance between these

    armies.

    Dimensions of Organizational Learning Capability

    For the purpose of this paper I regard organizational learning as the detection and correction of

    error, whereby an error is defined as a problematic situation, involving a discrepancy between

    what organization members aspire to achieve and what they actually achieve (Argyris and Schn,

    1978: 2; 1996; March and Olson, 1975). An organizations capability to detect and correct errors

    is here supposed to have four dimensions, based on a synthesis of the dimensions distinguished in

    the literature (Table 1) and in the sources mentioned below:

    Table 1 about here

    The first dimension, degree of empowerment, refers to the degree to which decision-making

    responsibilities are (de)centralized in organizations. Drawing on theory and research on

    empowerment and (de)centralized decision-making in organizations (e.g., Argyris, 1998; Mills

    and Ungson, 2003; Randolph, 2000), it is supposed that the more decision-making

    responsibilities are decentralized to lower echelon employees, the higher the probability is that

    they will make errors.

    The second dimension, degree of error openness, refers to the degree to which organizational

    learning climates are open or closed towards errors. Drawing on theory and research on (Model I

    and II) learning climates (e.g., Argyris and Schn, 1978, 1996; Schneider et al., 2002), and on

    deutero-learning and double binds in organizations (e.g., Rowe and Boyce, 2009; Visser, 2007,

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    2010b), it is supposed that the more open towards and tolerant of errors organizational learning

    climates are, the higher the probability that errors may be surfaced and corrected.

    The third dimension, degree of knowledge conversion, refers to the degree to which lessons

    learned from past errors in organizations are being translated, stored and disseminated. Drawing

    on theory and research on organizational knowledge conversion (e.g., Nonaka, 1994; Nonaka et

    al., 2006), and on the use of after action reviews in organizations (e.g., Baird et al., 1997, 1999;

    Darling et al., 2005; Ron et al., 2006), it is supposed that the more organizations translate, store

    and spread lessons learned from previous error detection and correction in and through formal

    and informal channels and repositories, the higher the probability that these organizations as a

    whole may learn from these experiences.

    The fourth dimension, degree of adequate human resource management and development,

    refers to the degree to which organizations adequately deal with their personnel. Drawing on

    theory and research on human resource management and development in organizations (e.g.,

    Arthur and Aiman-Smith, 2001; Jaw and Liu, 2003; Lopez et al., 2006; Tannenbaum, 1997), it is

    supposed that the better selected, educated, trained and motivated organization members are, the

    more decision-making responsibilities they can handle, the more responsibilities can be delegated

    to them, which brings us back full circle to the first dimension.

    These four dimensions are supposed to form a configuration or Gestalt, to the extent that they

    dynamically interact in the determination of organizational learning capability (Meyer et al.,

    1993; Miller, 1996; Siggelkow, 2002). When the dimensions are positively configured, they may

    constitute a productive learning cycle, and, when negatively configured, they may constitute a

    defensive learning cycle. Changes in one dimension always lead to corresponding changes in the

    other dimensions, so that improvement or deterioration in one dimension will soon or later affect

    the other three dimensions.

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    In the following sections this model of organizational learning capability will be applied to the

    British and German army organizations in World War II, on the basis of a secondary analysis of

    historical and military sources and data. The sources were repeatedly searched from February

    2005 to March 2010 through search engines PiCarta, Web of Science, Google Scholar, and

    Google, using the search terms army organization, British Army, German Army, army

    performance alone and in various combinations. References in the sources found were further

    checked for relevance and suitability for this paper.

    The British Army

    Regarding degree of empowerment, the British Army in World War II came from a tradition as an

    Imperial Army, accustomed to fighting brief, small-scale colonial wars in disparate areas around

    the vast British Empire. At the heart of this tradition stood the British Armys regiments, which

    were responsible for maintaining one of their two or three battalions overseas. While the

    regimental system in general fostered an excellent esprit de corps, strong unit cohesion and

    identification, and provided room for local experimentation, during World War II this system

    hampered the adoption of army wide doctrine and tactics and the formation, development and

    training of coherent fighting units at the brigade and division levels. Further, continuity and

    cohesion at these levels suffered from regimentally-induced wholesale replacements of battalions

    inside divisions, from the rotation of battalions between the Home Office and field commands,

    and from frequent leadership changes at senior levels. The latter problem, combined with the lack

    of army wide doctrine, led to radically different operational styles, meaning that divisions and

    higher had to learn a new way of waging war with each new commander (French, 2001; Hart,

    2001; Heginbotham, 2000).

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    To avoid the massive manpower attrition of World War I (the shadow of Passchendaele),

    already in the 1930s the British Army had come to rely on combined arms operations to generate

    overwhelming firepower (French, 1996a: 170). However, only in 1942 did Field Marshall

    Bernard Montgomery apply it successfully in the North African desert. Building on recognized

    British strengths in artillery, logistics and administration, his operational methods were

    characterized by careful and methodical planning, achievement of a distinct material superiority,

    and the concentrated and coordinated use of artillery fire power and tactical air power. The

    purpose was to curtail German operational maneuverability and flexibility, and to engage the

    Germans in attritional, massive set-piece battles, which Montgomery knew in the long run would

    exhaust the scarce German human and material resources (Hart, 2001, 2007).

    The decentralized nature of the British Army and the lack of army wide doctrine led to different

    styles of command and empowerment across echelons. On the one hand, junior officers were

    required to obey orders to the letter, and rather than taking independent action and seize

    battlefield opportunities they were encouraged to wait for orders (Befehlstaktik). Under

    Montgomerys command, also more senior officers were gripped in this way (Hart, 2007: 76).

    On the other hand, senior commanders were allowed much leeway in interpreting doctrine and

    applying general principles of war, stemming from a general distaste of abstract rules and ideas

    and an inclination towards improvisation and pragmatism among these senior commanders

    (French, 2001; Hart, 2001; Heginbotham, 2000).

    Regarding degree of error openness, when in the course of 1940-1942 the British Army

    suffered a long line of defeats at the Germans hands, this led to efforts towards face-saving,

    protection of reputation, and putting the blame on others, rather than openly and honestly

    evaluating strengths and weaknesses. Class differences between senior officers and the rank and

    file hampered communication from the bottom up and advice seeking from the top down, as well

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    as cooperation between older, socially exclusive units and newer units. These class differences

    were exacerbated by the hierarchical culture, making criticism on commanders only possible in

    euphemistic and diluted terms, and valuing loyalty over honesty. Furthermore, senior officers and

    the War Office made a habit of censoring lessons-learned material, fearing that an open

    discussion of errors by both commanders and troops might adversely affect troop morale and

    public opinion. Only when the British Army gradually gained successes in N-Africa and Italy,

    did the pace of learning increase, because the British made it a habit to learn from success only,

    not from failure (Hart, 2001; 2007).

    Further, error openness was not encouraged by the inclination of the two most influential British

    senior commanders Brooke and Montgomery to ruthlessly weed out any officer who they

    believed was not competent to do his job (French, 1996b: 1197). Not only did this lead to a

    quick rotation of divisional commanders, it also made them reluctant to act boldly and to gamble,

    because gamble could imply failure, and failure could imply the end of a successful career

    (French, 1996b; Hart, 2001).

    Regarding degree of knowledge conversion, in general the British Army lacked appropriate

    mechanisms to draw and disseminate combat lessons-learned. Only halfway World War II did the

    Army establish the Directorate of Tactical Investigation to adopt a more professional and

    scientific approach to the analysis of lessons-learned. Among senior commanders, Montgomery

    in particular recognized the importance of lessons-learned from immediate post-battle analysis,

    and saw to it that these lessons were disseminated though education of his senior officers (and

    through them further down the chain of command), and to his troops through memoranda,

    pamphlets, and other written materials. He then based his doctrine and training on these lessons

    learned, emphasizing retraining in the field. But his traits of arrogance, egoism and

    condescension also hampered this whole lessons-learned process: troops had to learn the gospel

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    according to Monty (Hart, 2001: 125; 2007). However, since his approach was only gradually

    backed up and propagated by the War Office, until 1944 it remained particular to the armies

    under his command. Also, most other senior commanders did not consider field training and

    retraining under combat conditions very important, leaving it to the Home Office or the regiments

    (Hart, 2001, 2007; Heginbotham, 2000).

    Regarding degree of adequate human resource management and development, throughout

    World War II the British Army experienced problems with the quality and quantity of officers

    and men. With regard to officers, class considerations were influential in determining officer

    suitability, and only in 1942 did the War Office establish selection boards for a more rigorous

    and objective assessment. Further, only after 1942 did Officer Cadet Training Units receive their

    training from battle-experienced instructors, which until then were reassigned to front-line units,

    due to manpower shortage. In spite of allegations of Blimpism, most senior officers had

    received a broad staff college education in tactics, military law and organization, geography and

    foreign affairs, history, economy, and more. However, the staff colleges tried to produce both

    good staff officers and commanders. According to many observers, turning out good

    commanders should have been a priority, and these commanders should have been separately

    trained from staff officers. But this was not done, partly because of the fear of training arrogant

    staff officers in the German mould, partly because higher training continued to be carried out

    through Army exercises (although these were held only twice between 1925-1935). Not

    surprisingly, by 1944 two main weaknesses were identified among British corps and divisional

    commanders: they had not been trained in peacetime for their wartime roles, and the course at

    the staff college was insufficiently related to staff and command duties in battle (French, 1996b:

    1190-1191). These deficiencies, however, were partly overcome by the attempts of Field

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    Marshals Brooke and Montgomery to promote only competent and professional officers, at least

    within the armies under their command (Hart, 2001; French, 1996b).

    With regard to men, the quality of the most important branch, the regular infantry, was diluted

    by the assignment of the best men to the industry, the technical branches, and other services.

    Within the army, many good men were diverted to various Special Forces that grew beyond all

    reasonable bounds to the equivalent of six divisions, where the British Army only employed 18

    first-line infantry divisions. British morale, influenced by World War I traumas, remained

    vulnerable, and throughout World War II commanders were cautious and conscious of the

    continuing needs for maintenance of morale and casualty conservation. Casualty conservation

    was driven by acute manpower shortages in the UK by 1943, and by political and imperial

    considerations, in which the British were aware that after World War II they needed a strong and

    large standing army to play an continuing role in world politics against the US and Russia

    (French, 1996a; Hart, 2001).

    For example, much of Montgomerys seemingly erratic operational conduct of the Normandy

    and Market-Garden campaigns can only be comprehended in relation to these two overriding

    concerns. Morale was boosted by Montys methodical and cautious approach, in which victory

    was practically ensured through large advantages in material and numbers. Casualty conservation

    was important in halting seemingly promising exploitation of operational successes in Normandy

    and thereafter, and also explains in part the unimpressive combat performance of Anglo-

    Canadian forces in Northwest Europe, why numerical superior forces failed to achieve

    decisive penetrations (Hart, 2007: 66).

    Military justice in general was lenient, with no soldier being executed for desertion during the

    whole war. In practice the Army combined psychological treatment for exhaustion victims, and

    suspended sentences for deserters in order to make the best use of the limited manpower

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    available. On the whole, the military justice system reflected the essentially civilian attitudes

    among the rank and file in the Army (French, 1998, 2000; Hart, 2007).

    The German Army

    Regarding degree of empowerment, the doctrine of war of the German Army traditionally was

    directed at overwhelming the enemy through superior fighting power, rather than through

    numerical and material superiority. The geographical position of Prussia (later Germany) as a

    relatively small state, with few natural resources and surrounded by powerful (potential) enemies,

    led to an operational conception of war, which since the early 19 th century had been

    systematically translated into army wide doctrine, tactics and training. An emphasis was laid on

    maneuver, surprise and improvisation to ensure a quick and decisive destruction of the enemys

    command and control capability. In line with this, the army encouraged individual initiative,

    independent thinking and responsibility at all levels of command. As a consequence, German

    officers did not give detailed orders from the top down (Befehlstaktik), but instead provided

    broad missions to their lower commanders (Auftragstaktik). They assigned them the tasks to be

    accomplished and left them as much room as possible in determining how they should

    accomplish these tasks. However, in the course of World War II Hitler, as supreme commander

    of the armed forces, tended to resort to Befehlstaktik again (Frieser, 2005; Uhle-Wettler, 1993;

    Von Lossow, 1977).

    The General Staff of the German Army played an important role in developing and maintaining

    army doctrine. In the spirit of Napoleon, this Staff and its equivalents at army, corps and division

    levels functioned as small, well-trained, integrated support units of commanders, emphasizing

    execution over detailed planning that, in the words of Von Moltke, would not survive the first

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    contact with the enemy (Boothe, 2005: 76). Staff units were very reluctant to place

    administrative burdens on the troops in the field, relying on global ten days reports instead of

    detailed daily reports. Staffs at all echelons remained well-informed and closely connected to one

    another, though, because officers rotated continuously between the General Staff and senior field

    command positions (Dupuy, 1984; Hughes, 1986; Van Creveld, 1983).

    Regarding degree of error openness, an important role of the General Staff was the rigorous and

    objective analysis of victory and defeat on the basis of critical and detailed after action reports

    (Erfahrungsberichte) from lower units. For example, directly after the seemingly successful

    Polish campaign in October 1939, the Army commander-in-chief, Colonel-General Von

    Brauchitsch, ordered his corps and division commanders to come up with as critical, honest and

    realistic Erfahrungsberichte as possible. In the same spirit, these senior commanders in their

    turn should collect after action reports from their subordinate officers down to regimental level.

    Within one month these reports were written, collected and passed on to OKH. In general lower

    commanders were not afraid to issue reports in this spirit, indicating a high level of trust and

    honesty between echelons (Hart, 2001; Murray, 1981; Visser, 2008).

    Regarding degree of knowledge conversion, the General Staff used the results of analysis for the

    continuous improvement of doctrine and tactics and their translation in training programs, which

    it developed in close collaboration with the Army. For example, the lessons learned from the

    Polish campaign were translated into a vast, six-month (re)training program, not only for the

    units that had been involved in that campaign, but also, and even more importantly, for the

    numerous new units and existing reserve units that Hitler intended to commit against the West in

    the Spring of 1940. In that program, the lessons of Poland were directly tied to the training of

    existing and new troops, emphasizing the importance of combat leadership of officers and non-

    commissioned officers (NCOs) and the importance of discipline and order as a basis for victory.

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    The General Staffs training section developed a detailed set of objectives and standards for

    training in the various schools of the German Army, where officers and NCOs with recent

    combat experience were brought in as instructors (Hart, 2001; Murray, 1981; Visser 2008).

    Regarding degree of adequate human resource management and development, throughout

    World War II the German Army increasingly experienced problems with the quantity of officers

    and men, but in general attempted to maintain quality standards. With regard to officers, in the

    German Army the selection of officers, their admission to officer training and their commission

    rested with the regimental commanders of the men involved. Only in 1942 a central screening

    bureau was instituted for officer testing, but the other decisions remained at the regimental level.

    Officers were primarily selected on the basis of character and will power, more than intelligence,

    class or education. Psychological tests, examinations and personal evaluations played a main role

    in the selection process. In formal training tactics and operations were emphasized, while

    strategy, logistics and organization were relatively neglected. As the war proceeded, active front

    service increasingly came to be regarded as the best training of aspiring officers, including those

    NCOs who showed leadership and initiative in front of the enemy. Promotion to higher ranks

    primarily occurred on the basis of personal evaluations of character, competence and the ability

    to generate trust under front line conditions, increasingly more than seniority, class or General

    Staff training (Dupuy, 1984; Van Creveld, 1983; Visser, 2010a).

    Although in the course of the war a shortage of officers developed, the German Army in general

    did not compromise on their quality, preferring competent junior or no officers over incompetent

    ones. Thus, in 1944 hundreds of battalions were commanded by majors, captains or even 1st

    lieutenants. In their behavior, officers were expected to show responsibility, independent action

    and quick decision-making, while remaining within the framework of the mission of their senior

    officers. They should lead from up front, issuing their own mission orders on the basis of first-

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    hand knowledge of the situation. Unlike the British Army, officers were expected to live with

    their men and allowed to fraternalize with them when off duty. At the same time they were

    expected to enforce strict discipline, thus combining attitudes of sternness and benevolence. In

    general both officers and senior NCOs, at least up to battalion level, were highly regarded by

    their men (Frieser, 2005; Kershaw, 1990; Shils and Janowitz, 1948; Visser, 2010a).

    With regard to men, they were selected, trained and organized in ways that bolstered unit

    cohesion and morale. The selection of recruits occurred in local centers by a selection officer and

    a physician, while their admission to specific army branches rested with their future regimental

    commanders. Selection was based on personal judgments and tests, assessing character more than

    intelligence. This system ensured that the best men were assigned to front-line fighting units,

    rather than to special branches and staff units (Hart, 2001; Van Creveld, 1983; Wilson, 1989).

    In the German Army replacements were mainly used to set up new divisions, not to bring

    existing divisions up to strength. This practice turned divisions into cohesive, tightly knit units

    with considerable fighting power, until cohesion gains were offset by the depletion of men and

    officers due to war attrition. Further, this practice made rotation of divisions in and out the line

    possible to the very end of World War II. Rotation involved a few weeks of refreshment,

    rearmament, recovery and rest, which were quite important for morale. Replacements reached

    their divisions in 1,000 men strong, armed and self-sustained marching battalions

    (Marschbattallione), led by officers of the receiving division. Recovered men and officers also

    traveled back to their last field unit in the same Marschbattallione, which in this way were

    instrumental in integrating old and new men and officers. Recovered soldiers, though small in

    numbers, were particularly welcomed by their units, since these veterans were important for

    group cohesion and front atmosphere (Kershaw, 1990; Shils and Janowitz, 1948; Van Creveld,

    1983).

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    Since especially at the Eastern front war attrition often broke up cohesive units in a matter of

    days, other sources of morale were important as well. Although the influence of Nazi propaganda

    is often mentioned in this respect, it is estimated that Nazi enthusiasts made up only 10-15

    percent of all enlisted men. However, they were more numerous among NCOs and young

    officers, and much more numerous among Waffen SS and paratroopers. Further, personal faith in

    Hitler as a leader was widespread among the troops. As the war progressed, other forces driving

    German morale became the increasing realization that the German Homeland was now in danger,

    the still faint but uneasy realization that the war excesses and crimes committed by German

    forces at the Eastern front would now backfire on Germany at the hands of the revenging

    Russians, and the Allied call for unconditional surrender. It led to the sardonic exhortation Enjoy

    the war while you can, because the peace will be terrible (Kershaw, 1990: 57; Shils and

    Janowitz, 1948; Van Creveld, 1983).

    Military justice in general was harsh and often draconian, with 11,753 men executed for

    desertion and undermining morale, which probably led to relatively low desertion rates. The

    harsh system was given a human face by the veterans and by relative lenience on private

    transgressions, like drunkenness and women in the barracks (Kershaw, 1990; Shils and Janowitz,

    1948; Van Creveld, 1983; Wilson, 1989).

    British and German Battlefield Performance

    In order to assess relative battlefield performance, it is important to find engagements in World

    War II that permit a more or less fair comparison between German and British Army units

    without too many confounding influences of Allied air and naval superiority, Allied and Axis

    political developments, and relative differences in combat experience.

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    For several reasons, the Italian campaign between September 1943 and June 1944 appears

    suited for that purpose. First, it affords a comparison of German and British Army performance at

    a time and place in which Allied naval and air superiority did not yet decisively impact ground

    operations. Although the initial landing at and securing of the Salerno beach head was decisively

    aided by Allied naval and air bombing, in later engagements the rugged mountainous terrain and

    adverse weather conditions made Allied naval and air support much more difficult (Graham and

    Bidwell, 1986). Second, it affords such a comparison at a time that the German Army, although

    badly battered at Stalingrad (December 1942), did not yet experience the profound impact of the

    Normandy invasion and the attempted assassination of Hitler (June - July, 1944)(Wilmot, 1952).

    Third, it affords an assessment of the development of battlefield performance of the British Army

    over nine months of intense fighting, after its initial string of defeats during 1940-1942 and its

    successful comeback in the North African desert (Dupuy, 1985; Graham and Bidwell, 1986; Hart,

    2001).

    The Italian campaign has been intensively researched by Dupuy, a retired US Army colonel and

    military historian. Dupuy and his team developed the Quantified Judgment Model, which

    involved the identification and quantification of 73 battlefield performance variables, pertaining

    to weapons, terrain, weather, season, air superiority, posture, mobility, vulnerability, tactical air

    effects and intangible factors such as leadership and morale (Dupuy, 1985, 1986). While not

    without its critics (e.g., Brown, 1986, 1987; Geldenhuys and Botha, 1994), the QJM in general

    has remained robust under criticism (Dupuy, 1986, 1987; Nutter, 2004).

    Dupuy tested the QJM on the basis of 60 division-size engagements in the US Fifth Army zone

    in Italy between September 1943 - June 1944. He selected this particular zone because both

    ground and air operations took place in a confined operational area between the Tyrrhenian Sea

    and the Apennines, which permitted a better comparison of forces than would be possible in less

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    strictly confined areas (Dupuy, 1985). Since the Fifth Army zone involved the commitment of

    US as well as British and Commonwealth divisions, out of Dupuys original 60 engagements I

    have selected those 28 that only involved British divisions. Table 2 contains the various

    campaigns, engagements, German and British units, and other necessary data (based on Dupuy,

    1985: 234-235). In this Table it can be seen that seven British and seven German divisions were

    involved in these engagements, in which the British divisions enjoyed an average numerical

    superiority of about 40 percent over their German counterparts.

    Table 2 about here

    Dupuy developed two measures to analyze engagements in the Italian campaign. The first

    measure, Combat Effectiveness Value (CEV), is concerned with the ratio of relative combat

    outcomes and combat power. In a formula it is defined as: CEV = (Rg/Ra)(Pg/Pa), whereby CEVg

    = 1/CEVaand vice versa (Dupuy, 1986).

    In this formula the first part, R, represents Result, defined by three sub measures: mission

    accomplishment (the extent to which opposing sides succeed in achieving their goals); spatial

    effectiveness (the number of miles gained or withdrawn in an engagement), and casualty

    effectiveness (the number of daily inflicted casualties, controlled for the size of the opposing

    sides). Calculating R values for the German and Allied sides in the engagements results in Rg/Ra

    ratios, reflecting the actual outcome of an engagement (Dupuy, 1985, 1986).

    The second part of the CEV formula, P, represents Combat Power, which in its turn is defined

    as: P = S x V. Here S represents Force Strength, a quantification of the lethality of all infantry,

    artillery, armor, and air support weapons used into an Operational Lethality Index, modified for

    the effects of environmental variables (like weather, terrain and season) on the effectiveness of

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    each weapon. Further, V represents Variables affecting the employment of the force under the

    circumstances existing as the time of the engagement. This includes tangible factors like posture,

    terrain, weather, mobility and vulnerability, and intangible factors like leadership, training,

    experience, morale and logistics. Calculating P values for the German and Allied sides in the

    engagements results in Pg/Paratios, reflecting the theoretical outcome of an engagement (Dupuy,

    1985, 1986).

    Applying this CEV formula to the 28 engagements between British and German forces (Table

    2), the average CEVg of 1.55 (or corresponding CEVb of 0.65) seems to indicate that on the

    whole the Germans were about 50 percent more combat effective than the British forces facing

    them. However, as Table 3 indicates, the British forces showed some signs of development and

    adaptation during the nine months under consideration. In the Salerno and Volturna campaigns

    (September - December 1943) the average CEVg of 1.59 (or corresponding CEVb of 0.63)

    appears to show the distinct combat advantages of the Germans (Graham and Bidwell, 1986). In

    the Anzio and Rome campaigns (January - June 1944), the average CEVgdecreases somewhat to

    1.49 (with a corresponding CEVb of 0.67), indicating a slight improvement in combat

    effectiveness of the British troops. This development coincides with a decrease in average

    numerical superiority of British over German forces from 85 to 2 percent, providing further

    indication of British troops learning to fight more effectively in the face of stiff resistance.

    Table 3 about here

    The second measure, Score Effectiveness Value (SEV), is not concerned with results and

    weapons, but simply counts the number of men and the daily number of casualties (killed,

    wounded, missing) on both sides of an engagement. From this a score is calculated, indicating the

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    average number of casualties inflicted on the enemy by blocks of 100 men on each side. The

    Score Effectiveness is calculated by dividing the score by a constant, the value of which depends

    on a number of interacting factors, of which posture (attack, delaying resistance, hasty defense,

    prepared defense, fortified defense) is the most important (Dupuy, 1985).

    As an example, a typical average engagement in World War II has the following division of

    forces (Dupuy, 1986: 206-207):

    Army N Posture # Casualties/day % cas/day

    German 10,000 Defense 250 2,5Allied 20,000 Attack 400 2,0AL Score ffect (SEa): GE cas/AL N 250/20,000 x 100 = 1.25GE Score Effect (SEg): AL cas/GE N 400/10,000 x 100 = 4.0 / 2.0 = 2.0

    During most of World War II the Allied forces were the attacking party and the Germans

    delaying or defending. Because of the advantages of a defensive posture, the German score is

    divided by a constant of 2.0, yielding a German Score Effect (SEg) of 2.0. The Score

    Effectiveness Value of German versus Allied troops (SEVg) then is 2.0 : 1.25, or 1.6 : 1 (the

    corresponding SEVais the reverse, namely 1.25 : 2.0, or 0.63 : 1).

    Applying this SEV formula to the 28 engagements between British and German forces in Italy

    (Table 2), the average SEVgof 1.87 : 1 (or corresponding SEVbof 0.54 : 1) seems to indicate that

    on a man for man basis the German troops inflicted casualties at an average 87 percent higher

    rate than they incurred from the opposing British troops. However, as Table 3 indicates, on this

    measure the British forces showed signs of development and adaptation as well during the nine

    months under consideration. While in the Salerno and Volturna campaigns the average SEVg is

    2.47 (with a corresponding SEVbof 0.41), in the Anzio and Rome campaigns the average SEVg

    has dropped to 1.35 (with a corresponding SEVbof 0.74), providing another indication of clear

    improvement in battlefield effectiveness of the British troops.

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    Discussion and Conclusions

    In this paper it has been argued that the German Army enjoyed a more effective battlefield

    performance than the British Army, and that this advantage can be reasonably related to their

    comparatively higher organizational learning capability vis--vis the British. Regarding the four

    dimensions, the German Army appears to present a relatively more productive learning cycle, in

    which officers and men were substantially empowered, in which errors were valued and honestly

    appraised, in which lessons learned from errors were quickly and thoroughly disseminated, and in

    which officers and men were thoroughly selected, trained and organized so that they could be

    empowered more, and so on. The British Army appears to present a relatively more defensive

    learning cycle, in which officers and men were little empowered, in which errors were

    unwelcome and covered up, in which lessons learned from errors were partly disseminated, and

    in which officers and men were reasonably well selected, trained and organized so that in

    principle they could have been empowered more, and so on.

    While organizational learning capability may have been influential, several other factors have

    played a role as well in determining battlefield performance. For example, a factor favoring the

    Germans was geographical proximity, with the British troops fighting on remote battlefields and

    the German forces increasingly fighting close to home, in defense of their fatherland (Kershaw,

    1990). Another factor favoring the Germans was the political factor, with the Allied forces

    consisting of multiple nations with concomitant political complications and the German forces

    being led by one man, at least in principle (Beaumont, 1986). This was particularly true for the

    Italian campaign, which was subject to rather intense inter-Allied strive and disagreement, while

    Hitler lend his senior commander in Italy, Air Marshal Kesselring, a relatively free hand (Graham

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    and Bidwell, 1986; Wilmot, 1952). However, from the Normandy invasion onward inter-Allied

    cooperation greatly improved, while Hitlers increasing resort to Befehlstaktik and micro-

    management became de factoliabilities for the German Army (Murray, 1992; Wilmot, 1952).

    In the end, however, all these factors could not compensate for the basic strategic fact that

    Germany lacked sufficient industrial, logistical and human resources to wage a prolonged two-

    front war against the combined Allied forces and that its fate was de facto sealed after the

    onslaught at Stalingrad (Frieser, 2005; Murray, 1992).

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    Table 1 Dimensions of organizational learning capability

    Source Dimensions of organizational learning capability

    Chiva et al.(2007)

    (1) Experimentation; (2) risk taking; (3) interaction with the external environment; (4) dialogue; (5)participative decision making.

    Jerez-Gmez

    et al. (2005)

    (1) Managerial commitment to learning; (2) systems perspective; (3) openness and

    experimentation; (4) knowledge transfer and integration.Marsick andWatkins(2003)

    (1) Create continuous learning opportunities; (2) promote inquiry and dialogue; (3) encouragecollaboration and team learning; (4) create systems to capture and share learning; (5) empowerpeople toward a collective vision; (6) connect the organization to its environment; (7) providestrategic leadership for learning.

    Moilanen(2001)

    (1) Driving forces; (2) finding purpose; (3) questioning; (4) empowering; (5) evaluating.

    Goh andRichards(1997)

    (1) Clarity of purpose and mission; (2) leadership commitment and empowerment; (3)experimentation and rewards; (4) transfer of knowledge; (5) teamwork and group problem solving.

    DiBella et al.(1996)

    (1) Scanning imperative; (2) performance gap; (3) concern for measurement; (4) experimentalmindset; (5) climate of openness; (6) continuous education; (7) operational variety; (8) multipleadvocates; (9) involved leadership; (10) systems perspective.

    Ulrich et al.(1993) (1) Build a commitment to learning capability; (2) work to generate ideas with impact; (3) work togeneralize ideas with impact.

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    Table 2 Selected engagements British-German troops, Italy 1943-1944

    Nr. Engagement Brit. div. Nb Germ. div. Ng CEVb SEb SEg

    Salerno Campaign, September 9-18, 1943

    D1 Port of Salerno, Sep. 9-11 46 I 12,917 16 Pz 4,250 0.79 1.02 3.85D2 Amphitheater, Sep. 9-11 56 I 12,917 16 Pz 4,250 0.46 0.99 2.75

    D4 Vietri I, Sep. 12-14 46 I 12,917 HG Pz 15,000 1.04 1.78 2.30D5 Battipaglia I, Sep. 12-15 56 I 11,230 16 Pz 14,730 0.19 1.61 2.86D7 Vietri II, Sep. 17-18 46 I 18,912 HG Pz 13,300 0.78 1.59 1.74D8 Battipaglia II, Sep. 17-18 56 I 14,730 16 Pz 6,995 0.73 0.88 2.02Volturno Campaign, October 12-December 8, 1943

    D10 Grazzanise, Oct. 12-14 7 A 14,557 15 PzGr 8,068 0.46 0.68 2.05D11 Capua, Oct. 13 56 I 16,857 HG Pz 8,000 0.13 1.08 3.94D15 Castel Volturno, Oct. 13-15 46 I 17,765 15 PzGr 8,158 0.41 0.51 2.94D17 Canal I, Oct. 15-20 46 I 17,500 15 PzGr 8,138 0.90 0.93 1.73D18 Monte Grande, Oct. 16-17 50 I 16,400 HG Pz 7,239 0.71 0.76 2.20D19 Canal II, Oct. 17-18 7 I 14,600 15 PzGr 8,138 0.91 0.75 1.60D20 Francolise, Oct. 20-22 7 I 14,000 15 PzGr 8,088 0.85 0.96 1.06D22 Monte Camino I, Nov. 5-7 56 I 19,513 15 PzGr 6,750 0.52 0.81 2.06

    D25 Monte Camino II, Nov. 8-12 56 I 5,200 15 PzGr 7,942 0.26 0.42 2.24D27 Calabritto, Dec. 1-2 46 I 17,765 15 PzGr 7,588 0.79 0.84 2.95D28 Monte Camino III, Dec. 2-6 56 I 20,744 15 PzGr 3,288 0.79 1.25 3.27Anzio Campaign, January 22-February 29, 1944

    D30 Aprilia I, Jan. 25-26 1 I 19,350 3 PzGr 6,750 0.49 0.81 4.60D31 The Factory, Jan. 27 1 I 17,976 3 PzGr 15,317 0.59 0.73 1.10D32 Campoleone, Jan. 29-31 1 I 17,766 3 PzGr 15,098 0.77 0.88 1.71D33 Campoleone counterattack, Feb. 3-5 1 I 9,734 Kg Greizer 26,029 0.85 3.14 3.11D34 Carroceto, Feb. 7-8 1 I 4,515 3 PzGr 26,490 0.98 1.56 1.47D36 Aprilia II, Feb. 9 1 I 17,730 Kg Greizer 27,518 0.21 1.35 2.08D39 Moletta river, Feb. 16-19 56 I 9,761 65 I / 4 Pa 21,478 0.67 1.88 4.56Rome Campaign, May 11-June 4, 1944

    D49 Moletta offensive, May 23-24 5 I 17,345 4 Pa 12,569 0.59 2.43 1.92D50 Anzio-Albano road, May 23-24 1 I 17,313 65 I 11,343 0.89 2.48 1.58D57 Ardea, May 28-30 5 I 15,557 4 Pa 7,659 0.74 1.81 1.60D60 Tarto-Tiber, June 3-4 1 / 5 I 38,011 4 Pa 10,855 0.60 2.36 2.4428 Average 7 divs 15,842 7 divs 11,465 0.65

    (1.55)

    1.30 2.42

    Ratio 1.38 : 1 1 :0.54:

    1.871

    Italics = attacking Pz = PanzerI = Infantry Gr = GrenadierA = Armored Kg = Kampfgruppe

    b= Britsh Pa = Paratroopersg = German

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    Table 3 Development British-German battlefield performance over campaigns, 1943-1944

    Campaigns Nb/ Ng CEVb(g) SEb SEg

    Salerno & Volturna(Sept.- Dec. 1943,17 engagements)

    1.85 : 1 0.63(1.59)

    0.991 :0.41 :

    2.442.471

    Anzio & Rome(Jan. June 1944,11 engagements)

    1.02 : 1 0.67(1.49) 1.771 :0.74 :

    2.381.351

    Average 1.38 : 1 0.65

    (1.55)

    1.30 2.42

    Ratio 1 :

    0.54 :

    1.87

    1