Britain's infrastructure: Public satisfaction and priorities

36
Britain’s infrastructure Public satisfaction and priorities [email protected] [email protected] October 2016

Transcript of Britain's infrastructure: Public satisfaction and priorities

Britain’s infrastructurePublic satisfaction and priorities

[email protected]

[email protected]

October 2016

2Deloitte – Public service expectations| August 2016 | FINAL |

Methodology• These are the findings of the Global

@dvisor Infrastructure Index 2016. In

total 18,517 interviews were

conducted between 26 August and 9

September 2016 in 26 countries

around the world via the Ipsos Online

Panel system.

• In Britain, the sample was 1,001 adults

aged 16-64. Data are weighted to

match the profile of the population.

• Where results do not sum to 100, this

may be due to computer rounding,

multiple responses or the exclusion of

don't knows or not stated responses.

Rounding may also be the reason why

combinations e.g. % good differ from

the sum of % very good + % fairly

good.

• Full details are available at www.ipsos-

mori.com

4

33

32

21

74

% Very satsified % Fairly satisfied % Neither/nor

% Fairly dissatisfied % Very dissatisfied % Don't know

Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept

I now want you to think

about Britain’s

infrastructure.

By infrastructure I mean

things we rely on like road,

rail and air networks,

utilities such as energy and

water, and broadband and

other communications.

Overall, how satisfied or

dissatisfied are you with

Britain’s national

infrastructure?

Q

Public lukewarm on Britain’s infrastructure

Satisfied Dissatisfied

36% 29%

I now want you to

think about

[COUNTRY’S]

infrastructure.

By infrastructure I

mean things we

rely on like road,

rail and air

networks, utilities

such as energy and

water, and

broadband and

other

communications.

Overall, how

satisfied or

dissatisfied are you

with [COUNTRY’S]

national

infrastructure?

Q

Just above global average

33

63

57

54

47

45

42

40

36

36

36

36

33

33

32

32

29

27

27

25

24

22

21

19

16

11

10

Global

Saudi Arabia

India

Germany

China

France

Japan

Chile

Great Britain

Peru

Poland

USA

Australia

Canada

Sweden

Turkey

Mexico

Columbia

South Africa

Spain

Argentina

Belgium

Russia

South Korea

Italy

Brazil

Hungary

% very/fairly satisfied

Base: 18,517 adults (online), 26 Aug-9 Sept

Comparison vs GCI

Japan

Germany

France

GB

Spain

USA

South Korea

Canada

AustraliaSweden

Belgium

Italy

Saudi Arabia

Russia

China

Chile

Hungary

TurkeyPoland

Mexico

South Africa

Brazil

India

ColombiaArgentina

Peru

0%

10%

20%

30%

40%

50%

60%

70%

3.5 4 4.5 5 5.5 6 6.5

The World Economic Forum’s Global Competitiveness Report 2015-2016 “assesses

the competitiveness landscape of 140 economies, providing insight into the drivers of their

productivity and prosperity.” The chart below shows the GCI rating for infrastructure (1-7 where

7=best) plotted against the % very/fairly satisfied with national infrastructure from our survey.

Global Competitiveness Index – Infrastructure

% V

ery

/fair

ly s

ati

sfie

d

Base: 18,517 adults (online), 26 Aug-9 Sept

http://reports.weforum.org/global-competitiveness-report-2015-2016/competitiveness-rankings

These next questions are

about different types of

infrastructure in GB.

Please indicate how good

or poor you rate the

current quality of each

one in GB…

Q

Variation in ratings of different types

76

75

59

59

49

43

42

30

27

27

16

14

34

34

44

47

34

35

59

55

Water supply and sewerage

Airports

Motorway/major roads

High speed broadband

Local road network

Rail (train/stations)

Energy-generation infrastructure

Nuclear to generate energy

New housing supply

Flood defences

% Very/fairly good % Fairly/very poor

Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept

7Deloitte – Public service expectations| August 2016 | FINAL |

Transport

• Three-quarters of the public, 75%,

rate airports positively.

• The public are more positive about

the motorway/major road network

than the local road network

• Ratings are worst for rail

infrastructure (track/stations);

despite slightly higher levels of

‘don’t know’ relative to roads, a

higher proportion rate rail

infrastructure negatively.

16

59

11

311

% Very good % Fairly good % Fairly poor

% Very poor % Don't know

These next questions are

about different types of

infrastructure in GB.

Please indicate how good

or poor you rate the

current quality of each

one in GB…

Airports

Q

Airports – positive ratings

Good Poor

75% 14%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept

9

50

25

97

% Very good % Fairly good % Fairly poor

% Very poor % Don't know

These next questions are

about different types of

infrastructure in GB.

Please indicate how good

or poor you rate the

current quality of each

one in GB…

The motorway/major road

network

Q

The SRN – 6 in 10 are positive

Good Poor

59% 34%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept

5

44

28

16

6

% Very good % Fairly good % Fairly poor

% Very poor % Don't know

These next questions are

about different types of

infrastructure in GB.

Please indicate how good

or poor you rate the

current quality of each

one in GB…

The local road network

Q

Local roads – half are positive

Good Poor

49% 44%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept

5

38

30

16

10

% Very good % Fairly good % Fairly poor

% Very poor % Don't know

These next questions are

about different types of

infrastructure in GB.

Please indicate how good

or poor you rate the

current quality of each

one in GB…

Rail infrastructure –

track/stations

Q

Rail – more negative than positive

Good Poor

43% 47%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept

12Deloitte – Public service expectations| August 2016 | FINAL |

Housing supply

• 59% of the public rate new housing

supply as fairly or very poor in

Britain.

• This includes 27% rating this as

very poor.

• Other Ipsos MORI research has

found a strong conviction that

housing supply is inadequate in

terms of quantity and quality.

4

23

31

27

14

% Very good % Fairly good % Fairly poor

% Very poor % Don't know

These next questions are

about different types of

infrastructure in GB.

Please indicate how good

or poor you rate the

current quality of each

one in GB…

New housing supply

Q

Housing supply – 6 in 10 are negative

Good Poor

27% 59%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept

14Deloitte – Public service expectations| August 2016 | FINAL |

Environment

& energy

• The public are more negative than

positive about flood defences by a

margin of 2:1.

• 42% are positive about energy-

generation infrastructure

(excluding nuclear), but 34% are

negative, and 24% say they don’t

know.

• Even more, 34%, do not offer an

opinion on nuclear infrastructure

but, among those who do, the

balance is more negative than

positive.

3

25

38

17

18

% Very good % Fairly good % Fairly poor

% Very poor % Don't know

These next questions are

about different types of

infrastructure in GB.

Please indicate how good

or poor you rate the

current quality of each

one in GB…

Flood defences

Q

Flood defences – public negative by 2:1

Good Poor

27% 55%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept

6

37

26

8

24

% Very good % Fairly good % Fairly poor

% Very poor % Don't know

These next questions are

about different types of

infrastructure in GB.

Please indicate how good

or poor you rate the

current quality of each

one in GB…

Energy-generation

infrastructure (excluding

nuclear)

Q

Non-nuclear energy – views more mixed

Good Poor

42% 34%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept

5

26

2511

34

% Very good % Fairly good % Fairly poor

% Very poor % Don't know

These next questions are

about different types of

infrastructure in GB.

Please indicate how good

or poor you rate the

current quality of each

one in GB…

Nuclear infrastructure to

generate energy

Q

Nuclear – a third don’t know

Good Poor

30% 35%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept

18Deloitte – Public service expectations| August 2016 | FINAL |

Other utilities

• 20% rate water supply and

sewerage as very good, with a

further 55% judging it fairly good.

• This makes this the top-rated

infrastructure in Britain (although

only just above airports).

• Broadband attracts worse ratings

although the 34% very/fairly poor

compares to 59% very/fairly good.

20

55

13

38

% Very good % Fairly good % Fairly poor

% Very poor % Don't know

These next questions are

about different types of

infrastructure in GB.

Please indicate how good

or poor you rate the

current quality of each

one in GB…

Water supply and sewerage

Q

Water supply etc. – ‘good’ by more than 4:1

Good Poor

76% 16%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept

11

48

23

11

7

% Very good % Fairly good % Fairly poor

% Very poor % Don't know

These next questions are

about different types of

infrastructure in GB.

Please indicate how good

or poor you rate the

current quality of each

one in GB…

High speed broadband

Q

Broadband – more positive than negative

Good Poor

59% 34%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept

Q

Rail infrastructure weaker vs other G8

These next questions

are about different

types of

infrastructure.

Please indicate how

good or poor you

rate the current

quality of each

one in [COUNTRY]…

Rail infrastructure –

track/stations

% very/fairly good

44

76

64

64

58

57

55

53

53

52

51

49

48

46

43

43

43

37

37

35

34

33

27

26

23

22

18

Global

China

South Korea

India

Russia

Japan

France

Turkey

Germany

Saudi Arabia

USA

Spain

Australia

Canada

Belgium

Great Britain

Chile

Poland

South Africa

Sweden

Argentina

Peru

Italy

Mexico

Brazil

Hungary

Columbia

Base: 18,517 adults (online), 26 Aug-9 Sept

Q

But new housing supply weakest

These next questions

are about different

types of

infrastructure.

Please indicate how

good or poor you

rate the current

quality of each

one in [COUNTRY]…

New housing supply

% very/fairly good

41

60

59

59

58

57

56

51

49

49

48

45

42

40

39

38

38

35

33

29

29

28

27

27

26

26

12

Global

USA

China

Columbia

India

Saudi Arabia

Turkey

Chile

Australia

Canada

France

Belgium

Japan

South Korea

Hungary

Russia

Peru

Mexico

Poland

South Africa

Germany

Italy

Argentina

Great Britain

Brazil

Spain

Sweden

Base: 18,517 adults (online), 26 Aug-9 Sept

23Deloitte – Public service expectations| August 2016 | FINAL |

Attitudes

• 60% agree that ‘we are not doing

enough to meet our infrastructure

needs’, while 70% are of the view

that investment in infrastructure is

vital to future economic growth.

• Twice as many are comfortable

with the idea of foreign investment

in new infrastructure (42% against

20%) if it means that projects can

be delivered more quickly.

• At the same time, though, 67%

justify delays to infrastructure

projects if it means that local

communities’ views can be heard

properly.

To what extent

do you agree or

disagree…?

Q

Attitudes push in different directions

76

67

60

48

42

2

6

8

12

20

Investing in infrastructure is vital to

GB's future economic growth

Local communities' views on plans for

infrastructure should be heard

properly, even if it means delays

As a country we are not doing

enough to meet our infrastructure

needs

GB has a poor record at getting

national infrastructure projects right

I'm fine with foreign investment in

new infrastructure in GB if it means it

gets built more quickly

% Strongly/tend to agree % Strongly/tend to disagree

Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept

21

39

22

62

10

% Strongly agree % Tend to agree % Neither/nor

% Tend to disagree % Strongyl disagree % Don't know

To what extent do you

agree or disagree…?

As a country we are not

doing enough to meet our

infrastructure needs

Q

Sense that not doing enough

Agree Disagree

60% 8%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept

36

40

14

217

% Strongly agree % Tend to agree % Neither/nor

% Tend to disagree % Strongly disagree % Don't know

To what extent do you

agree or disagree…?

Investing in infrastructure

is vital to GB’s future

economic growth

Q

Infrastructure vital to growth

Agree Disagree

76% 2%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept

14

34

27

10

2

13

% Strongly agree % Tend to agree % Neither/nor

% Tend to disagree % Strongly disagree % Don't know

To what extent do you

agree or disagree…?

GB has a poor record at

getting national

infrastructure projects right

Q

By 4:1 we have a poor record

Agree Disagree

48% 12%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept

23

44

19

51

8

% Strongly agree % Tend to sagree % Neither/nor

% Tend to disagree % Strongly disagree % Don't know

To what extent do you

agree or disagree…?

Local communities’ views

on plans for infrastructure

should be heard properly,

even if it means delays

Q

Local views matter

Agree Disagree

67% 6%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept

12

30

27

14

6

11

% Very satsified % Fairly satisfied % Neither/nor

% Fairly dissatisfied % Very dissatisfied % Don't know

To what extent do you

agree or disagree…?

I’m fine with foreign

investment in new

infrastructure in GB if it

means it gets built more

quickly

Q

Plurality fine with foreign investment

Agree Disagree

42% 20%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept

30Deloitte – Public service expectations| August 2016 | FINAL |

Priorities

• Priorities for investment are

housing supply (48% choose this

from a list), flood defences (45%)

and rail infrastructure (44%).

• 44% back Government borrowing

money to fund investment in

better/more infrastructure, with

16% opposed and 40% unsure

either way.

48%

45%

44%

36%

33%

32%

32%

18%

17%

14%

8%

2%

1%

New housing supply

Flood defences

Rail infrastructure - track/stations

The local road network

Energy-generation infrastructure

The motorway/major road network

High speed broadband

Nuclear infrastructure to generate energy

Water supply and sewerage

Airports

Don’t know

Other

None of these

Which of these

types of

infrastructure,

if any, do you

think should be

made a priority

for investment

for GB?

Q

Housing, flood defence, rail are top priorities

Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept

New housing

supply

Flood

defences

Rail infrastructure

The local road

networkEnergy-

generation

infrastructure

The motorway/

major road

networkHigh speed

broadband

Nuclear

infrastructure to

generate energy

Water supply and

sewerageAirports

0%

10%

20%

30%

40%

50%

60%

70%

80%

0% 10% 20% 30% 40% 50% 60% 70%

% Priority

% V

ery

/fair

ly g

oo

dSummary: priorities vs ratings

Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept

10

34

30

12

410

% Strongly support % Tend to support % Neither/nor

% Tend to oppose % Strongly oppose % Don't know

To what extent do you

support or oppose the

national Government in GB

borrowing money to fund

the building of more/better

infrastructure?

Q

More support borrowing than don’t

Support Oppose

44% 16%Base: 1,001 GB adults 16-65 (online), 26 Aug-9 Sept

Q

Relatively more supportive of borrow-to-

To what extent do

you support or

oppose the national

Government in

[COUNTRY]

borrowing money to

fund the building of

more/better

infrastructure?

% strongly/tend to support

34

69

48

47

46

45

45

45

44

40

36

35

33

32

32

32

32

31

28

23

23

23

22

22

18

14

13

Global

India

Argentina

Italy

China

Brazil

Peru

Columbia

Great Britain

Chile

Australia

Germany

South Africa

Belgium

Poland

Saudi Arabia

Canada

USA

Sweden

Mexico

Russia

Turkey

France

Spain

Hungary

South Korea

Japan

Base: 18,517 adults (online), 26 Aug-9 Sept

build

Summary

Public accept

case for

investment in

infrastructure.

Wide variation in

ratings of

different types

of infrastructure:

new housing

supply and rail

among top

priorities (new

housing supply

is especially

weak by global

standards).

Public more

comfortable

than not with

idea of foreign

investment if it

speeds

progress. But

also resistant to

compromising

proper hearing

of local

communities’

views.

Further information

[email protected]

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