Brinley FranklinVice Provost

University of Connecticut Libraries

MINES for Libraries

ARL New Measures

• E-Metrics• LibQual+™

• DigiQUAL+™

• DD/ILL Study

• SAILS

• MINES

Data was collected at seven main campus libraries and seven academic health science libraries in the U.S., between January, 2003 and January, 2005.

Recent DataCollection Activities

Main University Libraries Academic Medical Libraries

University of Colorado University of Connecticut Health Center

University of Connecticut University of North Carolina

University of North Carolina University of Texas Medical Branch

Oregon State University University of Texas Southwestern

University of Utah University of Utah

University of Virginia University of Virginia

Washington University Washington University

•More than 45,000 networked electronic services uses were surveyed.

•At each library, the MINES survey was one component of a comprehensivecost analysis study that assigned all library costs to sponsored research, instruction/education/non-sponsored research, patient care, other sponsored activities and other activities.

Recent DataCollection Activities

•MINES is also being conducted by the Ontario Council of University Libraries (OCUL) in 2004-2005 in conjunction with ARL.

• How extensively do sponsored researchers use the new digital information environment?

• Are researchers more likely to use networked electronic resources from inside or outside the library?

• Are there differences in usage of electronic information based on the user’s location (e.g., in the library; on-campus, but not in the library; or off-campus)?

• What is a statistically valid methodology for capturing electronic services usage both in the library and remotely through web surveys?

• Are particular network configurations more conducive to studies of digital libraries patron use?

Questions Addressed

• A representative sampling plan, including sample size, is determined at the outset. Typically, there are 48 hours of surveying over 12 months at a medical library and 24 hours a year at a main library.

• Random moment/web-based surveys are employed at each site.

• Participation is usually mandatory, negating non-respondent bias, and is based on actual use in real-time.

• Libraries with database-to-web gateways or proxy re-writers offer the most comprehensive networking solution for surveying all networked services users during survey periods.

MINES Methodological Considerations

Library User Survey

Library User SurveyPatron Status

Library User SurveyAffiliation

Library User SurveyLocation

Library User SurveyPurpose

Sample Survey Data File Generated• Other UConnInstruction/Education/Departmental (Non-Funded)

Researchhttp://newfirstsearch.oclc.org/done=referer;dbname=WorldCat;autho=100122319;FSIP12:36:5012/3/2004Off CampusUConn Faculty12.101.104.84• Family StudiesInstruction/Education/Departmental (Non-Funded) Researchhttp://www.jstor.org/cgi-bin/jstor/gensearch12:37:4312/3/2004Off

CampusUConn Undergraduate Student12.101.104.84Non-UConnOther Activitieshttp://homerweb.lib.uconn.edu/cgi-bin/Pwebrecon.cgi?DB=local&PAGE=First13:08:4112/3/2004Off CampusNon-UConn12.18.36.40

• Non-UConnInstruction/Education/Departmental (Non-Funded) Researchhttp://magic.lib.uconn.edu/index_real.html13:31:2912/3/2004Off CampusNon-UConn12.76.131.246

• Non-UConnOther Activitieshttp://magic.lib.uconn.edu/index_real.html12:11:0612/3/2004Off CampusNon-UConn130.132.86.156Agriculture & Natural ResourcesInstruction/Education/Departmental (Non-Funded) Researchhttp://magic.lib.uconn.edu/index_real.html12:33:5712/3/2004

• Off CampusNon-UConn131.128.89.54EducationInstruction/Education/Departmental (Non-Funded) Researchhttp://www.euromonitor.com/womdas/12:57:4412/3/2004

• Off CampusNon-UConn134.241.135.70Non-UConnInstruction/Education/Departmental (Non-Funded) Researchhttp://homerweb.lib.uconn.edu/cgi-bin/Pwebrecon.cgi?DB=local&PAGE=First13:28:5212/3/2004

• Off CampusNon-UConn134.74.42.82Business AdministrationOther Activitieshttp://homerweb.lib.uconn.edu/cgi-bin/Pwebrecon.cgi?DB=local&PAGE=First12:56:4612/3/2004In the LibraryUConn Faculty137.99.1.122

• Liberal Arts & SciencesOther Activitieshttp://www.siam.org/journals/simax/simax.htm12:52:1712/3/2004On Campus - StorrsUConn Graduate Student137.99.1.122

• EngineeringInstruction/Education/Departmental (Non-Funded) Researchhttp://homerweb.lib.uconn.edu/cgi-bin/Pwebrecon.cgi?DB=local&PAGE=First12:04:3112/3/2004On Campus - StorrsUConn Graduate Student137.99.1.219

• Business AdministrationInstruction/Education/Departmental (Non-Funded) Researchhttp://proquest.umi.com/pqdweb?RQT=31812:16:3312/3/2004On Campus - StorrsUConn Graduate Student137.99.100.105

• Business AdministrationInstruction/Education/Departmental (Non-Funded) Researchhttp://www.jstor.org/journals/07322399.html12:16:5212/3/2004On Campus - StorrsUConn Graduate Student137.99.100.105

• Business AdministrationInstruction/Education/Departmental (Non-Funded) Researchhttp://homerweb.lib.uconn.edu/cgi-bin/Pwebrecon.cgi?DB=local&PAGE=First12:29:5312/3/2004On Campus - StorrsUConn Graduate Student137.99.100.175

• Business AdministrationInstruction/Education/Departmental (Non-Funded) Researchhttp://homerweb.lib.uconn.edu/cgi-bin/Pwebrecon.cgi?DB=local&PAGE=First12:48:4112/3/2004On Campus - StorrsUConn Graduate Student137.99.100.175

• Business AdministrationInstruction/Education/Departmental (Non-Funded) Researchhttp://proquest.umi.com/login?COPT=SU5UPTAmVkVSPTImREJTPTE3MjErMysxNkJD&clientId=4899612:04:2312/3/2004On Campus - StorrsUConn Graduate Student137.99.100.175

25%

27%9%

39%

SponsoredResearch

Instruction

Patient Care

Other

On-Campus, Not in the Libraryn = 15,423

In the Libraryn = 6,312

Purpose of Use By LocationMedical Libraries

2003 – 2005

Off-Campusn = 4,375

*83% of sponsored research usage occurred outside the library. 92% of this use took place on-campus.

Overall Usen = 26,110

31%

14%10%

45%

34%37%

13%16%

14%

49%

18%19%

Purpose of Use By Location Main Campus Libraries

2003 – 2005

5%

66%

3%

26%

Sponsored Research

Instruction

Other

Other SponsoredActivities

In the Libraryn = 7,618

On-Campus, not in the Libraryn = 6,641

11%63%

24%

2%

All Usagen = 19,271

•72% of sponsored research usage of electronic resources occurred outside the library; 83% of this took place on campus.

6%

59%

33%

2%

Off-Campusn = 5,012

21%63%

14%2%

Location of Users2003-2005

6,312

19,798

In Library UsersRemote Users

7,618

11,653

Medical Library Main Library

All Libraries

13,930

31,451

30%

40%60%

70%

76%24%

Demographics by Location of UserMain Libraries

20%

27%

8%

45%

Graduate Students

Faculty, Staff,Research Fellows

UndergraduateStudents

All Other Users

40%

33%

24%

3%

27%

12%

22%

39%

38%

62%

In the LibraryOutside the Library

On Campus, Not in the Libraryn = 6,391

Inside the Libraryn = 7,064

Off-Campusn = 4,953

Total Usersn = 18,408

Off-Campusn = 5,133

Demographics by Location of UserMedical Libraries

Inside the Libraryn = 6,635

On Campus, Not in the Libraryn = 19,244

31%

45%

6%

18%

Graduate Students

Faculty, Staff,Research Fellows

UndergraduateStudents

All Other Users

20%

52%

1%

27%

21%

79%

In the LibraryOutside the Library

33%

32%

4%

31%

Total Usersn = 31,012

36,721

13,699In the Library

Outside theLibrary

Location of UsersAll Libraries

13,699

10,08625,635

Inside theLibrary

Off Campus

On Campus

20%52%

28%

72%28%

Medical Libraries

0%

10%

20%

30%

40%

50%

E-ResourcesPrint JournalsTotal

Main Libraries

0%5%

10%15%20%25%30%35%40%

E-ResourcesPrint JournalsTotal Use

brinley.franklin@uconn.edu

terry.plum@simmons.edu

http://www.arl.org/stats/newmeas/mines.html