Bringing people together to help them understand their value
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Transcript of Bringing people together to help them understand their value
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Leanne Taylor-Flett (MCIPR)
Employee Communication and Engagement Manager
Founder and consultant
@LoveLeaT | www.justflair.co.uklinkedin.com/in/leanne-taylor-flett
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Hello
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One event can change everything
EngagementDOUBLED
DEDICATEDresource
Budget TRIPLED
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The challenge
Drop in engagement
Boring eventsplanned
Change instructure
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“THEM USThe gaps
I DON’T GET IT
VALUE SOS
“
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“People don’t always remember what you said or
even what you did, but they do remember
how you made them feel.”
Maya Angelou
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The solution
Inject energy into events
Event-centric
campaign Make change
positive
Make people feel valued
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The solution
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https://www.youtube.com/watch?v=MAQypZeRWjk&feature=youtu.be
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The results
20% Increase in understanding of key messages
Immediate ENPS increase from +25 to +26
91% strongly agreed that feedback is being listened to and acted upon for positive change
91% really enjoyed the session
91% thought the session was a good use of time
82% strongly agreed that the session was engaging
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The results
ENPS score of +47 six months after campaign
Increase in budget and resource for internal comms
13 point increase in response to ‘I believe management will act upon feedback’
“WHAT’S NEXT?“
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The takeaway
Challenge the norm
Take chances and WOW
Close the gaps
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