Brian Doll: Land and Expand Strategies at Github and New Relic

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Reify Champions & Buyers @briandoll // @ReifyWorks

Transcript of Brian Doll: Land and Expand Strategies at Github and New Relic

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Reify

Champions & Buyers

@briandoll // @ReifyWorks

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!" Selling top-down

vs. bottom-up

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Land and expand

More Usage: 📈 ➜ 📈📈📈

More Users: $ ➜ %&'()$*

More SKUs: 🍎 ➜ 🍎🍊🍑🥝

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/ Persona 💰 Value proposition 🔑 Key Features 🚲 Sales Cycle 💵 Average deal size 🎁 Marketing assets

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Developers as buyers

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Virality is built on vanity

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28040

Blog posts by the end of 2008

Blog posts by launch in April 2008

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Replies should include a URL

✍ Write it down

Document, don’t create

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To developers: • Best tool for the job • Ease of use • Workflow • Features

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To management: • Team communication • Time to market • Efficiency • No training required

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To executives: • Insourcing • Innovation • Industry best practice • Talent development

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DeveloperChampionDevelopers

as champions

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EconomicBuyer

Targeting economic buyers

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Reduce frictionin the sales processReduce frictionin the sales process

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Here’s a giant security checklist, can you fill it out for us? Thanks!

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We’re moving apps to the cloud but now everything feels chaotic.

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This seems crazy expensive!

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🏙 “Enterprise” / “POC” 🔐 Corporate authentication ☎ Service level agreements 📜 Custom contract : Account manager 🛣 Product roadmap 🤑 Discounts 😂 On-prem (AWS lol)

The “Closing Big Deals” Starter Pack

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✅ Update messaging for your target buyer ✅ Create an anchor resource (Intro to SEO) ✅ Promote the paid trial, not “sign up” ✅ Begin targeted sales outreach ✅ Create case studies and write about successful SEO tests

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Reify

Thanks!

@briandoll // @ReifyWorks