The Albert Einstein Digital Collection at Vassar College ...
Bret Ingerman Chair 2010 EDUCAUSE Current Issues Committee Vice President for Computing and...
40
Bret Ingerman Chair 2010 EDUCAUSE Current Issues Committee Vice President for Computing and Information Services Vassar College [email protected] Top-10 IT Issues for 2010
-
Upload
christiana-golden -
Category
Documents
-
view
214 -
download
0
Transcript of Bret Ingerman Chair 2010 EDUCAUSE Current Issues Committee Vice President for Computing and...
Bret IngermanChair
2010 EDUCAUSE Current Issues Committee
Vice President for Computing and Information Services
Vassar College
Top-10 IT Issues for 2010
AgendaCurrent Issues CommitteeAnnual survey processResults of the 2010 SurveyContext / Impact
2
Agenda
3
Current Issues CommitteeAnnual survey processResults of the 2010 SurveyContext / ImpactListen
Usefulness of current survey / article?How can we make it more useful / relevant?
Begin with the Results…
4
Top-10 Strategic Issues for 2010
1. Funding IT2. Administrative / ERP / Information Systems3. Security4. Teaching and Learning with Technology5. Identity / Access Management6 (tie). Disaster Recovery / Business Continuity6 (tie). Governance, Organization, and Leadership7. Agility, Adaptability, and Responsiveness8. Learning Management Systems9. Strategic Planning10. Infrastructure / Cyberinfrastructure
5
The Process
6
EDUCAUSE Current Issues Committee
7
“Identifies information technology and resourcesmanagement issues in higher education to be addressedthrough the association's various programs and activities”
–Description from EDUCAUSE web site
2010 Current Issues Committee
8
Survey Timeline
9
October: Committee discusses list of issues and sub-topics
November: Committee meets at EDUCAUSE conferenceFinalizes list of issues and sub-topics
December: Launch the survey (on-line)
January: Committee receives survey resultsSelects issuesStarts writing!
Feb. - April: Review and re-write(with Teddy Diggs, Publisher/Editor of EDUCAUSE Review)
May/June: Article published in EDUCAUSE Review
2010 SurveyFour areas:
Issues that are critical for strategic successIssues that are expected to become more
significantIssues that demand greatest amount of IT
leader’s timeIssues that consume most financial & human
resourcesSelect 5 most important issues
27 issues on the listSent to 1,909 EDUCAUSE primary member reps424 completed the survey (22%)
10
The Results (revisited)
11
Top-10 Issues for 2010:Strategic Importance
1. Funding IT2. Administrative / ERP / Information Systems3. Security4. Teaching and Learning with Technology5. Identity / Access Management6 (tie). Disaster Recovery / Business Continuity6 (tie). Governance, Organization, and Leadership7. Agility, Adaptability, and Responsiveness8. Learning Management Systems9. Strategic Planning10. Infrastructure / Cyberinfrastructure
12
Top-10 Issues for 2010:Potential to Become More Significant
1. Funding IT2. Security3. Outsourcing / Insourcing / Cosourcing / Crowdsourcing4. Identity / Access Management5. Administrative / ERP / Information Systems6. Teaching and Learning with Technology7. IT Assessment / Benchmarking / Evaluation8. Agility, Adaptability, and Responsiveness9. Infrastructure / Cyberinfrastructure10 (tie). Learning Management Systems10 (tie). Technology Change
13
Top-10 Issues for 2010:Consuming Most of IT Leader’s Time
1. Funding IT2. Governance, Organization, and Leadership3. Administrative / ERP / Information Systems4. Strategic Planning5. Policy Development and Compliance6. Security7. Collaboration / Partnerships / Building Relationships8 (tie). Infrastructure / Cyberinfrastructure8 (tie). Staffing / HR Management / Training9. Communications / Public Relations for IT10. Technology Change
14
Top-10 Issues for 2010:Consuming Most Financial /HR Resources
1. Administrative / ERP / Information Systems2. Infrastructure / Cyberinfrastructure3. Learning Management Systems4. Web Systems and Services5. Teaching and Learning with Technology6. Learning Environments7. Security8. Data Administration9. Student Computing10. Funding IT
15
The Issues are Consistent…
16
17
Funding IT
Administrative / ERP / Information Systems
Security
Teaching and Learning with Technology
Identity / Access Management
Disaster Recovery / Business Continuity
Governance, Organization, and Leadership
Agility, Adaptability, and Responsiveness
Learning Management System
Strategic Planning
Infrastructure / Cyberinfrastructure
2010
1
2
3
4
5
6
6
7
8
9
10
18
Funding IT
Administrative / ERP / Information Systems
Security
Teaching and Learning with Technology
Identity / Access Management
Disaster Recovery / Business Continuity
Governance, Organization, and Leadership
Agility, Adaptability, and Responsiveness
Learning Management System
Strategic Planning
Infrastructure / Cyberinfrastructure
2010
2009
2008
2007
2006
1 1 3 1 2
2 2 2 3 3
3 3 1 2 1
4 5
5 6 5 4 1
6 8 6 5 4
6 7 7 10 8
7 9 8
8 10 9
9 8 7
10 4 4 7 6
19
Funding IT
Administrative / ERP / Information Systems
Security
Teaching and Learning with Technology
Identity / Access Management
Disaster Recovery / Business Continuity
Governance, Organization, and Leadership
Agility, Adaptability, and Responsiveness
Learning Management System
Strategic Planning
Infrastructure / Cyberinfrastructure
2010
2009
2008
2007
2006
1 1 3 1 2
2 2 2 3 3
3 3 1 2 1
4 5
5 6 5 4 1
6 8 6 5 4
6 7 7 10 8
7 9 8
8 10 9
9 8 7
10 4 4 7 6
20
Funding IT
Administrative / ERP / Information Systems
Security
Teaching and Learning with Technology
Identity / Access Management
Disaster Recovery / Business Continuity
Governance, Organization, and Leadership
Agility, Adaptability, and Responsiveness
Learning Management System
Strategic Planning
Infrastructure / Cyberinfrastructure
2010
2009
2008
2007
2006
1 1 3 1 2
2 2 2 3 3
3 3 1 2 1
4 5
5 6 5 4 1
6 8 6 5 4
6 7 7 10 8
7 9 8
8 10 9
9 8 7
10 4 4 7 6
21
Funding IT
Administrative / ERP / Information Systems
Security
Teaching and Learning with Technology
Identity / Access Management
Disaster Recovery / Business Continuity
Governance, Organization, and Leadership
Agility, Adaptability, and Responsiveness
Learning Management System
Strategic Planning
Infrastructure / Cyberinfrastructure
2010
2009
2008
2007
2006
1 1 3 1 2
2 2 2 3 3
3 3 1 2 1
4 5
5 6 5 4 1
6 8 6 5 4
6 7 7 10 8
7 9 8
8 10 9
9 8 7
10 4 4 7 6
…while the Context Has Changed
22
23
Strategic Planning
2010
2009
2008
2007
2006
9 8 7
Top 10 issue for 9 of last 11 yearsTwo times when important:
Plenty of moneyNeed to cut budgets
Budget crisis really sunk in this past year
24
Infrastructure / Cyberinfrastructure
2010
2009
2008
2007
2006
10 4 4 7 6
Economic concerns = less investmentThe “cloud” = outsourced infrastructureStill need to consider
“the network” = wired + wireless + cellular
Smartphones, PDAsGreen computing
25
Agility, Adaptability, and Responsiveness
2010
2009
2008
2007
2006
7 9 8
“Change Management” in 2008 and earlierAppearance coincides with economic
downturnEvolving needs (requirements) of
stakeholdersGmail, smartphones, iPadFlexibility, functionality, convenience
“Their” efficiencies = “our” agility, adaptability, responsiveness
26
Governance, Organization, and Leadership
2010
2009
2008
2007
2006
6 7 7 10 8
Current challengesRequire increased stewardship of all
resources (financial and human)Build and maintain strategic partnerships
(internal and external)Simple or temporary cuts/changes no longer
sufficient“Fluff” is goneRe-visioning of services and resource
realignmentClearly connect IT to campus mission and
goals
27
Administrative / ERP / Information Systems
2010
2009
2008
2007
2006
2 2 2 3 3
Fairly stable operationYet still costly and time consuming
New financial realities = new questionsStreamlined?Core features vs. “bolted on” additions?Can components be outsourced, or SaaS?
28
Funding IT
2010
2009
2008
2007
2006
1 1 3 1 2
Always a top-10 issueIn the past due to underfundingFuture increases unlikelyRather than bemoan lack of funding…Seize “opportunity” for strategic planning
Prioritizing with stakeholders within allocated budget
Lemons to lemonade
Incongruities
29
Infrastructure / Cyberinfrastructure
30
Consuming Most Financial / HR Resources
2
Consuming CIO Time 8
Potential to Become More Significant 9
Strategic Importance 10
A lot to keep afloatNetwork upgrade / replacement (wireless
and wired)Still need to consider
Proliferation of (new) wireless devicesCloud
Web Systems and Services
31
Consuming Most Financial / HR Resources
4
Consuming CIO Time
Potential to Become More Significant
Strategic Importance
MainstreamValue proposition?
IT Assessment / Benchmarking / Evaluation
32
Potential to Become More Significant
7
Consuming CIO Time
Strategic Importance
How really important is this to us?“Expected of us” or “essential to us”?
Collaboration / Partnerships / Building Relationships
33
Consuming CIO Time 7
Potential to Become More Significant
Strategic Importance
Whyonly #7 for consuming time?not strategic?
If not strategic, how can it not be poised for significance?
Given the climate, why isn’t this higher on all lists?
Are we already excelling at this??
Real Value of the Survey…
34
“Journey” not “Destination”
35
Spur ConversationsNo “absolutes”One size does not fit allYou
StaffStakeholdersAdministration
Local culture, climate, prioritiesLook at “critical questions” in article
36
Your Turn…
37
What Have We Done?Article in May/June EDUCAUSE ReviewTrack session / poster session
Annual EDUCAUSE ConferenceSome regional conferences
EDUCAUSE Live!Some discussion on CIO and SmallCol lists
38
How Can WeHelp you to use the information?Make it more relevant?
39
40
Article
http://www.educause.edu/library/erm1032
Committee
http://www.educause.edu/issues
