Breaking through the Noise : Proactive approaches for student success

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BREAKING THROUGH THE NOISE: PROACTIVE APPROACHES FOR STUDENT SUCCESS Code#: 101 Presenter: John Glatz, Director of Advising [email protected] Co-presenter: Liz Friedman, Assistant Dean of Student Services [email protected]

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Breaking through the Noise : Proactive approaches for student success. Code#: 101 Presenter: John Glatz, Director of Advising [email protected] Co-presenter: Liz Friedman, Assistant Dean of Student Services [email protected]. profile. DePaul University www.depaul.edu - PowerPoint PPT Presentation

Transcript of Breaking through the Noise : Proactive approaches for student success

Page 1: Breaking through the Noise : Proactive approaches for student success

BREAKING THROUGH THE NOISE: PROACTIVE APPROACHES FOR STUDENT SUCCESS

Code#: 101Presenter: John Glatz, Director of [email protected]

Co-presenter: Liz Friedman, Assistant Dean of Student [email protected]

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DePaul Universitywww.depaul.eduNation’s largest Catholic institutionPrivate Located in Chicago, IL

College of Computing and Digital Media (CDM)www.cdm.depaul.edu 13 undergraduate degrees

Freshmen in Fall 2011http://oipr.depaul.edu/factfile/sect3/table3_7.asp?year=2011&termname=Autumn&term=1&termnum=1&termlaw=7N=259 Average HS GPA 3.5Average ACT 25.8Average SAT 121226.1% are in the top 10% of their HS class

PROFILE

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THE MODEL

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Assistant Dean of Student Services

Director of Academic Advising

advising + admission + marketing + outreach

academic success center

Staff Academic Advisors

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ADVISING RESPONSIBILITIES

Faculty Advisor

Conversations about curriculum as it pertains to major primarily

Conversations about career

Staff Advisor

Conversations about curriculum as it pertains to major, general education and graduation requirements

Referrals to other campus units

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THE PLAN

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Y1Q1 Initiative(s) Theme(s) Y1Q2 Initiative(s) Theme(s) Y1Q3 Initiative(s) Theme(s)ASC makes contact with all students at least one time

Bi-Weekly email communication

Adjust Appts with faculty advisor by end of spring quarter

ASC prompts faculty advisors to contact advisees

Connect Advisors encourage importance of staying connected

Phone call to all students

Stay connected

ASC maintain communication with specific students

Phone call to set up f2f appointment

Organize All students in academic difficulty meet f2f with Academic Success Center

ASC contacts students and assist in arranging appointments

Network All students in academic difficulty meet f2f with Academic Success Center

Freshmen Fest Celebrate

Workshop opportunities

Manage time

Freshman Friday gatherings

Build foundations

Freshman Friday gatheringsEarly intervention

Registration block

Y2Q1 Initiative(s) Theme(s) Y2Q2 Initiative(s) Theme(s) Y2Q3 Initiative(s) Theme(s)ASC meets with all students who are not making degree progress

Specialized degree information sessions

Welcome back

All students attend one career-related event by end of spring quarter

Conquer the Sophomore Slump workshop

Motivation All student have declared a major

Campaign to promote study abroad options for junior/senior year

Making the right choice

All students in academic difficulty meet f2f with ASC

Workshops to highlight supplemental degree options like minors and double majors

Stay on track

All students in academic difficulty meet f2f with ASC

Informed decision making

All students in academic difficulty meet f2f with ASC

Phone call to all students before week 6

Celebrate

Y3Q1 Initiative(s) Theme(s) Y3Q2 Initiative(s) Theme(s) Y3Q3 Initiative(s) Theme(s)ASC meets with all students who are not making degree progress

Campaign to promote combined degree program

Making the most of your degree

All students in academic difficulty meet f2f with ASC

"Junior degree audit" to ensure smooth transition to senior year

Making the most of your degree

All students in academic difficulty meet f2f with ASC

Phone call to all students before week 6

Making the most of your degree

All students in academic difficulty meet f2f with ASC

JYEL/internship workshop: get more experience now to ease the transition next year

Final phone call and appointment for students who have not declared a major

Celebrate

Y4Q1 Initiative(s) Theme(s) Y4Q2 Initiative(s) Theme(s) Y4Q3 Initiative(s) Theme(s)ASC meets with all students who are not making degree progress

"Making the transition from college to career" workshop in coordination with Career Center

Seeing the light

All students in academic difficulty meet f2f with ASC

ASC meets with all students scheduled to graduate in spring quarter for final interview/survey

Final steps/wrapping up

All students in academic difficulty meet f2f with ASC

5th annual Senior event in May

Celebrate

All students in academic difficulty meet f2f with ASC

Get ready for job/career

Phone call to all students before week 6

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WHAT WE LEARNED

The Good

Email worksAnnual auditQuarterly workshopsRegistration holdsQuery building for

early intervention

The Bad

Too many emails = SPAM

Poor attendance at freshmen events

Overloaded incentives does not equal motivation to participate

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THE UGLY

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NEW INITIATIVES

Meet Your Advisor Day (2010) Open house with lunch Informal conversation with faculty advisors

New workshop schedule (2011) Quarterly sessions Topic specific rather than class specific

Restructuring of summer orientation (2012) Combined parent-student piece Separated parent-student piece

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Y1Q1 Initiatives Y1Q2 Initiatives Y1Q3 Initiatives Y1SUM InitiativeASC makes contact with all students at least one time

3 quarterly emails Appts with faculty advisor by end of spring quarter

3 quarterly emails Advisors encourage importance of staying connected

3 quarterly emails Assess degree progress

Degree audit

ASC maintain communication with specific students

Workshops All students in academic difficulty meet f2f with Academic Success Center

Workshops All students in academic difficulty meet f2f with Academic Success Center

Workshops

Early intervention Early intervention Early interventionRegistration block ASC prompts faculty

advisors to contact advisees

ASC contacts students and assist in arranging appointments

Y2-3-4/Q1 Initiatives Y2-3-4/Q2 Initiatives Y2-3-4/Q3 Initiatives Y2SUM/Y3SUM InitiativeASC makes contact with all students at least one time

3 quarterly emails Appts with faculty advisor by end of spring quarter

3 quarterly emails Advisors encourage importance of staying connected

3 quarterly emails Assess degree progress

Degree audit

ASC maintain communication with specific students

Workshops All students in academic difficulty meet f2f with Academic Success Center

Workshops All students in academic difficulty meet f2f with Academic Success Center

Workshops

Early intervention for at-risk

Early intervention for at-risk Early intervention for at-risk

Today’s Plan

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DATA

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GRADUATION RATES

4-year Graduation Rate

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FRESHMAN RETENTION

1-year retention

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FRESHMAN RETENTION

2-year retention

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PROBATION

First Quarter Freshman Probation

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INCREASED STUDENT CONTACTS

Total # of scheduled appointments and walk-ins

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QUESTIONS

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John Glatz, Director of [email protected]

Liz Friedman, Assistant Dean of Student [email protected]

CONTACT US