Breakdown advice


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Breaking down can occur in difficult situations where its often dangerous to stop so weve developed some short guidelines to help you stay - keeps driving costs down


  • 1. Short safetyguidelines for breakdownsituations

2. If youre forced to stopon a motorway Pull over onto the hard shoulder and stop as far to the left as possible turning yourwheels to the left. Leave your sidelights on and switch on your hazard warning lights. Get out of your vehicle by the left-hand door, making sure your passengers do thesame. Leave any animals in the vehicle or, in an emergency, keep them under proper controlon the verge. If you have reflective jackets in the vehicle wear them but do not use a warning triangleon the hard shoulder. Ensure the passengers keep away from the carriageway and hard shoulder, and thatchildren are kept under control. It is best to retreat up the bank, or behind a barrier ifthis is possible. Dont ever attempt even simple repairs in this position. 3. Re-joining the motorwayBuild up speed on the hardshoulder watching for a safegap in the traffic before re-joining the carriageway.Be aware that othervehicles may bestationary on the hardshoulder. 4. If youre forced to stop on other roads Move your vehicle off the road where possible, warning other traffic with your hazardwarning lights. If you have a reflective jacket, put it on and where safe and you have one, put a warningtriangle or other permitted warning device on the road at least 45 metres (50 yards)behind your broken down vehicle on the same side of the road taking great care whiledoing so. If you have any fear that your vehicle may be struck by other traffic make all yourpassengers get out of the car and get well away from the traffic. Keep your sidelights on if it is dark or visibility is poor and make sure you do not standwhere you will prevent other road users seeing your lights. Do not stand (or let anybody else stand), between your vehicle and oncoming traffic. Use your mobile phone 5. Calling for helpGet to a safe place firstWhen youre in a safe place use your mobile phone to call forassistance, making sure you can describe your location.Look out for the new Driver Location Signs which will help pinpointyour location and direction of travel, or there are reference numbers onall roadside telephones and marker posts.No mobile and stuck on a motorway?If you dont have a mobile walk to an emergency telephone on yourside of the carriageway if youre on a motorway never attempt tocross the carriageway.Follow the arrows on the posts at the back of the hard shoulder thephone is free and connects directly to the police/Highways Agency.Give full details to the police and tell them if you are a vulnerablemotorist, such as a woman travelling alone. 6. Get breakdown cover withfree membership!Become a free Silver Member at following thesteps below:New members:1. Use your companys unique access code to register using theform on the right hand side of this page.2. Create your account to join as a Silver Member for free.3. Upgrade to Platinum or Platinum PLUS by selecting upgrademy membership at the top of your profile page.Need an access code?If you do not have an access code, just ask your director or HRmanager to contact us on to set up yourunique company access code.