Brandon Allen - Resume January 2016

BRANDON D. ALLEN 79 Bass Drive, Apt. 102 Stafford, VA 22554 ACTIVE SECRET CLEARANCE (708) 574-9016 | [email protected]

SKILLS SUMMARY:Administrative Specialist with 12 years of military & contracting experience. Experience includes an active secret clearance and a proven record of exceptional customer service. Demonstrates excellent interpersonal skills, manages office workflow and implements administrative procedures. Possesses outstanding oral and written communication expertise and presents a polished professional image and superior organizational and time management prowess.

WORK EXPERIENCE:ADMINISTRATIVE SUPPORT SPECIALIST NAVAL SUPPORT FACILITY, ARLINGTON, VAADDX CORPORATION OCTOBER 2015 – PRESENT

Provides administrative support including maintaining the calendar, setting appointments, and making travel arrangements for principals. Accurately maintains appointment schedules for the Strategic Actions Group principals, including travel arrangements and preparing travel claims for liquidation.

Tracks and analyzes action items as they are assigned and assists action officers in preparing responses. Ensures items are prepared in a timely fashion to meet suspense dates.

Drafts original correspondence in correct format in accordance to Secretary of the Navy Manual 5216.5. Develops and maintains program records and documentation. Provides programming, planning and budgeting management support. Ensures that classified information arriving in the office is correctly accounted for and stored in the appropriate location. Provides program support for reviews, conferences, briefings and other meetings. Analyzes, evaluates and prepares program briefs, reports and correspondence. Establishes and maintains program documentation.

INFORMATION SYSTEMS TRAINING SPECIALIST DEA HEADQUARTERS, ARLINGTON, VACHENEGA CORPORATION SEPTEMBER 2014 – JULY 2015

Received acclaim for excellent customer service and interpersonal skills for assistance while training users individually with their Samsung Galaxy S4 smartphones. Conducted basic training sessions attended by up to thirty (30) students per session. Prepared a training plan for future Firebird network applications or initiatives. Provided on-site staff assistance to the service desk

for service calls pertaining to Firebird network applications. Produced, revised, and maintained all necessary training materials. Training materials included instructor guides, training

manuals, reference guides, functional handouts, and course critique forms. Distributed training materials as determined by Government Program Manager. Provided a matrix of training resources and assign tasks. Responded to assigned Service Manager tickets for job related tasks. Evaluated and adjusted as needed the training programs based on the students’ comments regarding attainment of course

objective, materials, training facilities, and student proficiency level. Maintained an up-to-date inventory of all training equipment in an electronic format.

LEAD COMPUTER OPERATOR DEA HEADQUARTERS, ARLINGTON, VAGLOBAL PROFESSIONAL SOLUTIONS, INCORPORATED JANUARY 2011 – SEPTEMBER 2014

Provided support to the Automated Message Handling System (AMHS) administrator(s).

Properly stored and retrieved classified and unclassified message traffic.

Correctly drafted messages according to customer guidelines and classification and administered to the AMHS Database.

Persistently monitored systems’ functionality. Controlled, monitored and troubleshoot core systems KG equipment, Multi-functional Secure Gateway (MSG), and all other hardware and software.


Properly disposed of physical information and classified waste.

Direct and Indirect communication with customers through in-person contact, telephone, and email correspondence.

Acquired supplies via correct DEA Forms with accurate supply descriptions, delivery/recipient instructions, and necessary signatures.

Telephonically worked with other government agencies to troubleshoot and fix issues with connected equipment and databases.

ALARM/IDS MONITOR MARINE CORPS BASE QUANTICO, VA HOMELAND SECURITY SOLUTIONS, INCORPORATED JULY 2008 – SEPTEMBER 2010

Monitored the electronic security systems (ESS) installed and annunciating at the Provost Marshal Office. Observed the alarms in buildings on main side Quantico, as well as the training side of the base, including: The Basic School,

Camp Upshur, Weapons Training Battalion, and the armories attached to those respective units via electronic security equipment. Qualified yearly on the pistol range and maintained proficiency as it was an armed position. Because this is an armed position, per

the Lautenberg Amendment, employees can NOT have been convicted of a misdemeanor crime of domestic violence IAW Title 18, U.S.C., Section 922(g). EOE.

Studied and worked closely with the Physical Security department of the Provost Marshal’s Office.

ADMINISTRATIVE SUPERVISOR MARINE CORPS BASE QUANTICO, VATRAINING AND EDUCATION COMMAND DECEMBER 2004 – JUNE 2008

Provided administrative support to two General grade officers and received a Certificate of Commendation for training and supervision of new Marines to the unit, travel orders, military awards, and correspondence as an Administrative Specialist. Provided administrative support at the Center for Advance Operational Culture Learning and received a Certificate of Commendation for accurate preparation and tracking of travel orders, military awards, and correspondence as the Administrative Supervisor. Trained and supervised military staff on proper administrative procedures. Used the Defense Travel System to send personnel and contractors to various locations in and outside of the United States to train

additional units. Also created, approved, and disseminated orders. Responsible for awards, letters of appreciation, and certificates for departing personnel. Worked directly with the Improved Award Processing System to process awards for personnel, uniformed and civilian. Supervised and designated the revamping of the unit files to include re-training subordinates in the proper destruction

requirements. Prepared endorsements and routed them via chain-of-command and ensured that they were either hand delivered or mailed to the

recipient. Maintained a close working relationship with the Awards Supervisor and performed all necessary duties in the absence of senior

leadership. Worked closely with the Security Manager with SIPRNET and NIPRNET safes and computers. Working knowledge of Electronic Key Management System (EKMS) policies and procedures, as well as crosscut shredders and

destruction procedures for all classified materials.

EDUCATION: University of Phoenix Bachelors of Science in Psychology (October 2012 – Present) High School Diploma, Thornton Fractional North High School, Calumet City, IL (September 2000 – June 2004) United States Marine Corps Administrative Clerk Course, Camp Johnson, Jacksonville, NC (October 2004 – December

2004) Marine Corps Institute Coursework

SKILLS, CERTIFICATIONS, AND AWARDS: Proficient in Windows operating systems through Windows 7, Microsoft Office (to include Word, Excel, and PowerPoint),

United States Government applications including MCTFS (3270), Defense Travel System, Operational Data Store Enterprise,


Automated Message Handling System (AMHS), NAVFIT98A, and Multi-functional Secure Gateway (MSG). Received 3 Letters of Appreciation, Certificate of Commendation (Individual Award), Global War On Terrorism Medal, National Defense Service Medal, Good Conduct Medal.

REFERENCES:Commander Martin Muckian, US NavyStrategic Actions Group Director(703) 604-0316

Atinsha McEvilleyProject ManagerChenega Corporation(703) 862-1995

Tonya HenleyC2 TECOEMCB Quantico, VA(703) 784-5352

Susan ReedManpower Personnel ManagementMCB Quantico, VA(703) 784-9705

Angela “Nikki” ClarkLead Computer OperatorDEA HeadquartersArlington, VA(202) 307-9340

Brandon Allen - Resume January 2016

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