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Transcript of Brand plan for 2010 glycomet (us vitamin) - mitesh shah
BRAND PLAN FOR 2010 BRAND – GLYCOMET (US VITAMIN)
YEAR
2010
PREPARED BY : MITESH SHAH SUBMITTED TO : Mr. PRATIM VORA
YEAR 2010
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 2
To provide our manager, our peers and our Representatives with a clear and concise review of the primary strategies, the tactics and the performance objectives that we have planned for the upcoming year. The reader of our Executive Summary should be able to answer the following regarding our responsibilities, objectives and measurements for the year:
Our annual unit sales and revenue objectives for the year. Our most recent years' performance compared to our projected performance. The primary strategies and tactics that will get us there. Our customer segmentation scheme by history and by forecast. Our rationale for our targeted regions and territories. An overview of sales of our organization. Our anticipated requirements for hiring, training and developing sales personnel. Our measurement criteria.
This should concisely highlight brnd Plan. This must be appealing, compelling and well organized enough for the reader to
obtain a very comprehensive understanding of our entire market and our plan of attack.
EXECUTIVE SUMMARY
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 3
TABLE OF CONTENT
Sl. No. Particular Page No.
Company – US Vitamin profile 05
India Operation 05
Therapeutically segments covered in India 05
Business unit 05
Market Standing 06
Marketing capabilities 06
Distribution Network 07
Partners in India 07
Manufacturing facilities 08
Diabetes 08
Market in world 10
Brand – Glycomet Detail 11
Product Design 12
Price 14
Promotional Strategies 15
Effective promotional strategy 15
Pre Launch Activities 15
Post Launch Activities 16
Situational and Competitive Analysis 17
SWOT Analysis 19
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 4
Anti Diabetic Drugs – Existing Brands 21
Sales Plan 32
Sales Planning for the sales manager 32
Sales Objectives 33
Hiring Plan 42
Recruiting, Hiring and Training Table 43
Training Requirement 45
Plan our Incentive Package 45
Award Programs 46
Report and Monitor 48
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 5
INDIA OPERATIONS
USV total sales for the year 2008-09 were Rs. 6050 million. USV sales in India contribute to 68% of our total business. USV rank 23rd in the Indian Pharmaceutical Industry (Source: ORG; April 2009) with
leadership positions in several product categories.
THERAPEUTIC SEGMENTS COVERED IN INDIA INCLUDE
Diabetes Cardiovascular Orthopaedics
Nutritional Respiratory Dermatology
Gynaecology Paediatrics CNS
BUSINESS UNIT
The domestic operations are divided into six business units each with
separate infrastructure for sales and marketing.
Condor Focus on Diabetes
Corvette Focus on Cardiology
Pharma Focus on Gynecology,
Dermatology, Respiratory and Pediatrics
Centra Focus on Neurology and
Psychiatrist Conquer Focus on Diabetes and
Cardiology Cosmeceutical Focus on Dermatology and
Cosmetology
COMPANY – USV PROFILE
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 6
Market standing
Leader in Diabetes & Cardiology in terms of prescription generation. Presence in Cosmetology with a leading European brand. Presence in Nutritionals, Respiratory, Gynecology through innovative products from
partners in USA and Europe. USV lead the oral anti-diabetic segment in India
in terms of value as well as prescriptions. USV have maintained a leadership position in this segment for almost two decades. 32% of our sales are contributed by the anti-
diabetic portfolio, which includes insulin. We lead in the cardiovascular disease segment
in terms of prescription generation. In terms of value, we rank amongst the first 10 companies in India. The
cardiology portfolio contributes 32% to our sales. Presence in Respiratory, Nutritionals, Orthopedics and Gynecology segments is attributed
to innovative products through partnerships with companies from Europe and USA. We have a significant presence in Dermatology with a leadership position in the anti-acne
segment. We have recently launched Sebamed range of skin-care products from Europe. USV has also ventured into the CNS segment with the launch of a new division to cater the
needs of Neurologists and Psychiatrists.
MARKETING CAPABILITIES
We have a focused marketing team for every business unit. The emphasis is on brand building:
Rigorous and regular medical and sales training of the field force Enhancing knowledge about our products and related disease among physicians by
organizing Continuing medical education programs Enhancing detection of undiagnosed diseases through detection camps Enhancing patients' awareness about diseases by organizing several patient
education programs Ethical promotion of pharmaceutical products
Some examples of our Brand Building Capabilities
We are the 3rd largest by prescription for calcium product Our products have leadership positions in anti-oral diabetic, anti-coagulant and
multivitamin (without minerals) markets Our focused marketing capabilities and ethical promotion of scientific products
resulted in establishing premium brands
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 7
DISTRIBUTION NETWORK
A 1300 strong sales team works to provide essential product information to over 150,000 Physicians and the distribution network of 1,270 stockiest and 55,000 retailers has the volume handling capability to deliver products to markets in the fastest possible time.
Central Warehouse 22 Clearing & Forwarding (C&F) Agents 1270 Distributors 55,000 Retailers Cold Chain capability
PARTNERS IN INDIA
Company Product Therapeutic category
Year of partnership
Novartis, India Vildagliptin Diabetes 2008 Roche Xenical Anti-Obesity 2008 Sebapharma, Germany
Sebamed Cosmeceuticals 2006
Fujix Inc., Japan TripleACal Nutritional 2004 Kissei, Japan Kissei, Japan Diabetes 2006 Engelhard, Germany
Prospan Respiratory 2005
Alfa Wassermann, Italy
Fluxum Cardiology 1994
Cimab IORT3 Nephrology 1994 OM Pharma, Switzerland
Broncho-Munal
Respiratory 2005
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 8
MANUFACTURING FACILITIES
US & EU approved solid oral dosages facility
The EU approved plant for tablets, coated tablets and capsules is state-of-the-art. Built to cGMP standards and ICH guidelines, it is designed for unidirectional flow of material.
The plant offers 6 packaging options including Blister, Strip, Alu-Alu, Pouch, Bottle packaging and Bulk packaging. Bottle packaging will be available shortly.
Some highlights of this plant include centralized automated control systems that detect minor variations in air and temperature levels in sterile zones, building maintenance and water facilities that conform to international standards, and back-up systems that ensure minimal downtime.
Salient features
Tablets, coated tablets and capsules. Built to cGMP standards and ICH guidelines. WHO-GMP approved. Single shift capacity
o Tablets 3 billion o Capsules 1.5 billion.
Approved by National Health Authority of Finland. New inject able facility validated by US FDA
DIABETES
The global prevalence of Diabetes is estimated to increase from 4% in 1995 to 5.4% by the year 2025.
Diabetes is steadily assuming epidemic proportions globally. As per IDF Atlas 2003, a 62% increase in incidence of Diabetes is expected by year 2025.
Incidence of Diabetes is no longer restricted to the US & Europe. In fact, maximal increase in the incidence of Diabetes is observed in the Developing
world. This is corroborated by the following observations:
Continent Year 2003 Year 2025 %
Incidence Estimates Change SE Asia 39.3 81.6 108 Rest Asia + Aust. 43.0 75.8 76 Africa 7.1 15.0 111 Latin America 14.2 26.2 85
Family history of Diabetes, Age, Body Mass Index (BMI), waist to hip ratio and a sedentary
life-style showed positive association with diabetes in Indian population.
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 9
Our existing Brands for Diabetic Treatments
o Duotrol o Glizide o Glyboral o Glycomet o Glycomet SR o Glynase o Glynase MF o Glynase XL o GP 1 & 2 o Pioz
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 10
MARKET IN WORLD
Sri Lanka
USV ranks 13th among pharmaceutical companies in this market. 5 brands feature among the top 30 brands (IMS Dec. 08) In the OHA segment Metformin and Pioglitazone are leaders. In the Cardiovascular disease also USV is leading company.
Myanmar
We have a strong presence in the Nutritionals, Cardiovascular & Anti-Diabetes segments
through promotion of our products by an active and aggressive field force. Our Multivitamins, Piolitazone and Fenofibrate are leaders in their respective segments.
Cambodia
Our approach in Cambodia is to create an awareness for and acceptance of Chronic Care
segments, that is, Diabetes and Cardiovascular diseases. We have a strong presence in Multivitamin and Pain Management segments. Our focus is on brand building through an aggressive sales team and strong distribution.
Singapore
USV has a strong presence in the diabetes segment in the Diabetes segment. Glycomet the
star product is available in many hospitals through tenders.
AFRICA
USV present Uganda, Sudan and Kenya. A blend of Cardiology and Anti-diabetes products along with select Nutritionals are promoted in these countries by Distributors.
USV will soon be launching products in the Francophone region with business commencing in Benin, Cameroon, Ivory Coast, Niger and Burkina Faso.
CIS
USV operates in Kazakhstan and Ukraine through its own field force, working towards building strong brand equity with leading Endocrinologists and Cardiogolists. USV also a presence in the Nutritionals and Pain Management segments in these markets.
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 11
Glycomet
Ingredients
Each tablet contains metformin 500mg, 850mg, 1000mg
Category
Anti-hyperglycemic, insulin sensitizer
Indications
Obese/non obese type 2 diabetes mellitus, as a monotherapy or in combination with sulfonlyureas, thiazolidinediones and insulin
It is also used in type 1 diabetes along with insulin
Polycystic ovarian syndrome Dosage
1/2 tablet to 2 tablets once daily to be taken before or after meals.
Disclaimer
Products under patents are offered for sale only in those countries where patents have expired.
The FDA approved this medication in December, 1994
Countries Trade Name of Glycomet
USA Glucophage, glucophage xr, glumetza
Canada Apo-metformin, gen-metformin, glucophage, glycon, novo-metformin, nu-metformin
Mexico Dabex, dimefor, glucophage
Other Countries
Gluformin l, gluformin, bigesens, bigomet, cetapin, diaformin, diamet, dibeta-sr, dibimet, e met, emfor, zetfor, zomet, glyciphage, glycomet.
BRAND – GLYCOMET DETAIL
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 12
GLYCOMET (metformin hydrochloride) Tablets
500 mg Bottles of 100
500 mg Bottles of 500 850 mg Bottles of 100 1000 mg Bottles of 100
GLYCOMET 500 mg tablets
Round White to off-white Film-coated tablets debussed with “BMS 6060” around the periphery of the tablet
on one side “500” debussed across the face of the other side
GLYCOMET 850 mg tablets
Round White to off-white Film-coated tablets debussed with “BMS 6070” around the periphery of the tablet
on one side “850” debussed across the face of the other side.
GLYCOMET 1000 mg tablets
White Oval Biconvex Film-coated tablets with “BMS 6071” debussed on one side and “1000” debussed on
the opposite side
PRODUCT DESIGN
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 13
A bisect line on both sides
GLYCOMET XR (metformin hydrochloride) Extended-Release Tablets
500 mg Bottles of 100
750 mg Bottles of 100
GLYCOMET XR 500 mg tablets
White to off-white Capsule shaped Biconvex tablets “BMS 6063” debussed on one side “500” debussed across the face of the other side
GLYCOMET XR 750 mg tablets
Capsule shaped Biconvex tablets “BMS 6064” debussed on one side “750” debussed on the other side The tablets are pale red and may have a mottled appearance
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 14
Product Price Quantity
Glycomet 500mg Rs. 12.22 10 Tablets
Glycomet 850mg Rs. 16.40 10 Tablets
Glycomet 1000mg Rs. 32 10 Tablets
Glycomet XR 500mg Rs. 20.24 10 Tablets
Glycomet XR 750mg Rs. 32 10 Tablets
PRICE
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 15
Effective Promotional Strategy
Advertising media Print media (newspaper, magazine, classified ads, brochure) Networking Business cards Tee shirts, hats, buttons, pens Printed promotional material Audio-visual and computer-based promotional material
Develop a promotional strategy that uses various media for promoting our brand.
Monitor the different media identifying those that most effectively promote our brand. Concentrate on developing material for these formats that clearly identifies our brand.
PRE LAUNCH ACTIVITIES
The target audience for the horizon scanning and planning information includes:
NHS(National Health Service) Commissioners
Formulary or directorate pharmacists
PCT(Primary care trust) pharmacists
Senior pharmacy managers
Directors of Public Health
Finance directors
Chief executives National Horizon Scanning
Centre
Department of Health NICE implementation leads
The target audience for New Medicines Profiles and Therapeutic Class Summaries is:
Medicines information
pharmacists Formulary or directorate
pharmacists
PCT pharmacists Senior pharmacy managers
Prescribers from primary and secondary care
Prescribing committees
PROMOTIONAL STRATEGY
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 16
POST LAUNCH ACTIVITIES
Time to market: Worst enemy of the regulator Reducing uncertainties that preexist when drugs are taken into the market (long
term outcomes, efficacy/safety in some populations) Commitments: which data should be collected post launch? Grey zone, not specifically regulated, unclear ownership and funding Need for stakeholder collaboration Need for incentives: case of personalized (stratified) medicine
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 17
Situational Analysis
Some of the factors to be considered in conducting a situational analysis are:
The economic structure of the India and its individual communities Topographical and other physical characteristics of the India Governmental, public, private, community, and other support systems available Characteristics of the population, including:
o Educational levels o Cultural characteristics o Life styles and living standards o Primary occupations o Income levels o Communities and their distinguishing characteristics o Mobility and rates on inflow and outflow of citizens o Any other aspect of society that may be useful in assessing factors such as
attitudes, motivation, and other characteristics of individual learner groups.
A useful tool in performing a Situation Analysis is what we might call The C's of Marketing. The C's of marketing help companies focus on key elements that apply directly to marketing.
The 5 C's of Marketing can be summarized as:
Company The product time line, experience in the market, etc.
Collaborators Distributors, suppliers, and alliances. These are for companies that you work
with on a day to day basis to help company run.
Customers This is our market. Ask yourself what benefits they are looking for. Where the
customer does actually purchases your product? How the product is purchased (internet, etc)? Understand the quantity a customer will purchase and even trends in consumer tastes.
SITUATIONAL & COMPETITIVE
ANALYSIS
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 18
Competitors Both our actual and potential competitors and those that directly or indirectly
compete with us. Understand our products, positioning, market shares, strengths and weaknesses.
Climate (or Environment)
These are governmental policies and regulations that affect the market. It is also
the economic environment around our company; which is the business cycle, inflation rate, interest rates, and other macroeconomic issues. Society's trends and fashions are found in the "climate."
Important Factors to Consider in Competitive Analysis
Define target market. Determine the size of the target market. Drill down to specific segment within the target market. Define the size and the revenue opportunity that segment represents. Determine how fast the overall market and specific segment are growing. Identify your direct and indirect competitors and understand their impact on you. Identify the features that differentiate your product from the competitors.
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 19
Strengths
Low cost of production Large pool of installed capacities Efficient technologies for large number of Generics. Large pool of skilled technical manpower Increasing liberalization of government policies
Opportunities
Aging of the world population Growing incomes Growing attention for health Saturation point of market is far away New therapy approaches New delivery systems Globalization Easier international trading New markets are opening
Weakness
Fragmentation of installed capacities Low technology level of Capital Goods of this section Non-availability of major intermediaries for bulk drugs Lack of experience to exploit efficiently the new patent regime Low key R&D Low level of strategic planning for future and also for technology forecasting
Threats
Containment of rising health-care cost Stricter registration procedures High entry cost in newer markets High cost of sales and marketing Competition, particularly from generic products More potential new drugs and more efficient therapies Switching over form process patent to product patent Drug Price Control Organization (DPCO)
SWOT ANALYSIS
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 20
To create a brand promise, it should be:
Grounded in the brand’s core values Clearly relevant and engaging to our target market Repeated internally and externally within our organization Adaptable to the climate Continually reinforced Consistent across advertising and marketing mediums
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 21
ANTI DIABETIC DRUGS
INGREDIENT NAME MARKET NAME
COMPANY NAME
QUANTITY PACKING
PREPARATION OF METFORMIN
BIGESENS ZYDUS CADILA 500MG 10 TAB XR
1GM 10 TAB XR
BIGOMET
OTSIRA GENETICA
250MG 10TAB
500MG 10TAB
850MG 10TAB
500MG 10 TAB SR
1000MG 10 TAB SR
CETAPIN AVENTIS 500MG 10TAB
D-BAY ARGUS 500MG 10TAB
850MG 10TAB
DAOMET JB CHEMICAL 500MG 10 TAB SR
100MG 10 TAB SR
DIAFORMIN CFL 500MG 10TAB
DIAMET BAL PHARMA 500MG 10TAB
850MG 10TAB
500MG 10 TAB SR
1000MG 10 TAB SR
DIBETA-SR 500 TORRENT 500MG 10 TAB SR
1GM 10 TAB SR
DIBIMET NOVARTIS 500MG 10TAB
EMET
ELEGANT DRUGS
500MG 10TAB
EMFOR STADMED 500MG 10TAB
ANTI DIABETIC DRUGS – EXISTING
BRANDS (SOURCE – INDIAN DRUG
RECORD)
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 22
EMNORM IPCA 250MG 10TAB
500MG 10TAB
850MG 10TAB
ETFORMIN DEYS 500MG 10TAB
FORMET
CHEMECH LABS
500MG 10TAB
1GM 10 TAB SR
FORMIN ALKEM 500MG 10TAB
850MG 15 TAB
FORMIN-500 STATMED 500MG 10TAB
FORMINAL ALEMBIC 500MG 10TAB
850MG 10TAB
GLUFORMIN NPIL 500MG 10TAB
850MG 10TAB
GLUFORMIN XL NPIL 500MG 10 TAB XR
1000MG 10 TAB XR
GLUMET PROTEC 500MG 10TAB
850MG 10TAB
GLUMET-XR PROTEC 500MG 10 TAB XR
GLYCIPHAGE
FRANCO INDIAN
250MG 10TAB
500MG 10TAB
850MG 10TAB
500MG 10 TAB SR
GLYCOMET USV 500MG 10TAB
850MG 10TAB
1GM 10 TAB SR
GLYREP EMCURE 500MG 10TAB
1GM 10TAB
INSUMET
CADILA PHARMA
500MG 10TAB
850MG 10TAB
500MG 10 TAB SR
MELMET MICRO LABS 500MG 10TAB
METCHEK RADIUS 500MG 10TAB
850MG 10TAB
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 23
METCOM COMED 500MG 10TAB
850MG 10TAB
METLONG PANACEA 500MG 10TAB
METMIN JENBURKT 500MG 10 TAB
MF-SR PIL 500MG 10 TAB SR
1GM 10 TAB SR
RIOMET OD RANBAXY CV 500MG 10TAB
1GM 10TAB
WALAPHAGE WALLACE 500MG 10 TAB
850MG 10 TAB
XMET HEALTHEON 250MG 10 TAB
500MG 10 TAB
850MG 10 TAB
ZETFOR RAPTAKOS 500MG 10 TAB
850MG 10 TAB
500MG 10 TAB CR
ZOMET INTAS 500MG 10 TAB
850MG 10 TAB
500MG 10 TAB SR
1000MG 10 TAB SR
COMBINATION OF METFORMIN & GLIBENCLAMIDE
BENCLAMET RPG LIFE SCIENCE
METFORMIN 400MG
10 TAB
GLIBENCLAMIDE 2.5MG
BENCLAMET FORTE
RPG LIFE SCIENCE
METFORMIN 500MG
10 TAB
GLIBENCLAMIDE 5MG
DIABETROL NPIL
METFORMIN 500MG
10 TAB
GLIBENCLAMIDE 5MG
DUOTOROL USV
METFORMIN 500MG
10 TAB
GLBENCLAMIDE 5MG
GLIBOMET
MENARINI RAUNAQ
METFORMIN HCL 400MG
10 TAB
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 24
GLIBENCLAMIDE 2.5MG
GLIBOMET FORT
MENARINI RAUNAQ
METFORMIN HCL 500MG
10 TAB FORTE
GLIBENCLAMIDE 5MG
GLUCONIL-M BAL PHARMA
METFORMIN HCL 500MG
10 TAB
GLIBENCLAMIDE 5MG
GLUCORED SUN PHARMA
METFORMIN 400MG
10 TAB
GLIBENCLAMIDE 2.5MG
METFORMIN 500MG
10 TAB FORTE
GLIBENCLAMIDE 5MG
GLUCOTRAC INTRA LABS
METFORMIN 400MG
10 TAB
GLIBENCLAMIDE 2.5MG
GLUCOTRAC PLUS INTRA LABS
METFORMIN 500MG
10 TAB
GLIBENCLAMIDE 5MG
GLYCURB / FORT
WIN MEDICARE
METFORMIN 400MG
8*7 TAB
GLIBENCLAMIDE 2.5MG
METFORMIN 500MG
8*7 TAB
GLIBENCLAMIDE 5MG
MELITUS NPIL
METFORMIN 400MG
10 TAB
GLIBENCLAMIDE 2.5MG
SUGATROL ARGUS
METFORMIN 400MG
10 TAB
GLIBENCLAMIDE 2.5MG
COMBINTION OF METFORMIN & GLIPIZIDE
BIMODE-M NUCRON PHARMA
METFORMIN 400MG
10 TAB
GLIPIZIDE 2.5MG
DIACON-M BAL PHARMA
METFORMIN 500MG
10 TAB
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 25
GLIPIZIDE 5MG
DIACON-M BAL PHARMA
METFORMIN 500MG
10 TAB
GLIPIZIDE 5MG
GLIMET DS
FRANCO INDIAN
METFORMIN 250MG
10 TAB
GLIPIZIDE 2.5MG
GLIPIMET AZTEC
METFORMIN 400MG
10 TAB
GLIPIZIDE 2.5MG
GLUCOTROL-MF JENBURKT
METFORMIN HCL 500MG
10 TAB
GLIPIZIDE 5MG
GLYNASE MF USV
METFORMIN 500MG
10 TAB
GLIPIZIDE 5MG
LIPI-M DEYS
METFORMIN 500MG
10 TAB
GLIPIZIDE 5MG
METAGLEZ/FORTE
OTSIRA GENETICA
METFORMIN HCL 400MG
10 TAB
GLIPIZIDE 2.5MG
METGLIB-500 TAURUS LABS
METFORMIN 500MG
10 TAB
GLIPIZIDE 5MG
TRANASE-MF INTRA LABS
METFORMIN 500MG
10 TAB
GLIPIZIDE 5MG
ZIDMIN TRIDOSS
METFORMIN 500MG
10 TAB
GLIPIZIDE 5MG
COMBINATION OF METFORMIN & GLICLAZIDE
AZUKON-M TORRENT METFORMIN 500MG
10 TAB
GLICAZIDE 80MG
COMZID-M COMED
METFORMIN HCL 500MG
10 TAB
GLICAZIDE 80MG
DIABEND-M BAL PHARMA METFORMIN 10 TAB
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 26
500MG
GLICAZIDE 80MG
DIANORM-M CARSYON
METFORMIN 500MG
10 TAB
GLICAZIDE 80MG
DIATROL-M ARGUS
METFORMIN 5OOMG
10 TAB
GLICAZIDE 80MG
EUCLIDE-M ALKEM
METFORMIN 500MG
10 TAB
GLICAZIDE 80MG
GLICAMET BIOCHEM
METFORMIN HCL 500MG
10 TAB
GLICAZIDE 80MG
GLICLAZ-M KHANDELWAL
METFORMIN 500MG
10 TAB
GLICAZIDE 80MG
GLIDIET-M
MODI-MUNDI PHARMA
METFORMIN 500MG
10 TAB
GLICAZIDE 80MG
GLIDIET-M
WIN MEDICARE
METFORMIN 500MG
10 TAB
GLICAZIDE 80MG
GLIZA-MF STADMED
METFORMIN HCL 500MG
10 TAB
GLICAZIDE 80MG
GLIZID-M PANACEA
METFORMIN 500MG
10 TAB
GLICAZIDE 80MG
GLUCOFIT-M RAPTAKOS
METFORMIN HCL 500MG
10 TAB
GLICAZIDE 80MG
GLUCOZID-M
MEDLEY PHARMA
METFORMIN HCL 500MG
10 TAB
GLICAZIDE 80MG
GLYCHEK-M INDOCO
METFORMIN HCL 500MG
10 TAB
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 27
GLICAZIDE 80MG
GLYCIGON-M ARISTO
METFORMIN 500MG
10 TAB
GLICAZIDE 80MG
GLYCINORM-M 8OMG
IPCA METFORMIN 500MG
10 TAB
GLICAZIDE 80MG
GLYGARD-M CIPLA
METFORMIN HCL 500MG
10 TAB
GLICAZIDE 80MG
GLYKIND-M
MANKIND PHARMA
METFORMIN 500MG
10 TAB
GLICAZIDE 80MG
GLYLOC-M
CADILA PHARMA
METFORMIN HCL 500MG
10 TAB
GLICAZIDE 80MG
GLERED-M NOVARTIS
METFORMIN HCL 500MG
10 TAB
GLICAZIDE 80MG
GLZ PLUS ALEMBIC
METFORMIN 500MG
10 TAB
GLICAZIDE 80MG
LIZ-M DEY'S
METFORMIN 500MG
6 TAB
GLICAZIDE 80MG
LYCAZID-M JAGSONPAL
METFORMIN HCL 500MG
1O TAB
GLICAZIDE 80MG
MINTIDE
VENUS REMEDIES
METFORMIN HCL 500MG
10 TAB
GLICAZIDE 80MG
NUZIDE-M INTAS
METFORMIN 500MG
1O TAB
GLICAZIDE 80MG
RECLIMET
DR. REDDY'S LAB
METFORMIN 500MG
10 TAB
GLICAZIDE 80MG
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 28
WALFORMIN WALLACE
METFORMIN HCL 500MG
10 TAB
GLICAZIDE 80MG
ZYDE-MF PIL
METFORMIN HCL 500MG
10 TAB
GLICAZIDE 80MG
COMBINATION OF METFORMIN WITH GLIMEPRIDE
AZULIX 1/2 MF NOVARTIS METFORMIN 500MG
10 TAB
GLIMEPRIDE 1MG
AZULIX 1/2 MF FORTE
TORRENT METFORMIN 1000MG
10 TAB
GLIMEPRIDE 1MG
BETAGRIM-M PANACEA
METFORMIN 500MG
10 TAB
GLIMEPRIDE 1MG
DAORYL-M JB CHEMICAL
METFORMIN BI LAYERED TABLET
10 TAB
GLIMEPRIDE 1MG
EUGLIM-M-1/2 ZYDUS CADILA
METFORMIN 500MG
10 TAB
GLIMEPRIDE 1MG
GLIMIPREX-MF (SUSTAIN RELEASE)
OTSIRA GENETICA
METFORMIN 500MG
10 TAB
GLIMEPRIDE 1MG
GLIMPIL-MF (SR) PIL
METFORMIN 500MG
10 TAB
GLIMEPRIDE 1MG
GLISTA M1/M2 (SR)
CADILA PHARMA
METFORMIN 500MG
10 TAB
GLIMEPRIDE 1MG
GLM (SR) SYSTOPIC
METFORMIN 500MG
10 TAB
GLIMEPRIDE 1MG
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 29
GLUFORMIN G1/G2-SR
NPIL METFORMIN 500MG
10 TAB
GLIMEPRIDE 1MG
GMT-SR INDOCO
METFORMIN 500MG
10 TAB
GLIMEPRIDE 1MG
METRIDE-SR UNISEARCH
METFORMIN 500MG
10 TAB
GLIMEPRIDE 1MG
METRIDE PLUS UNISEARCH
METFORMIN 500MG
10 TAB
GLIMEPRIDE 1MG
PIOGLITAZONE 15MG
PRICHEK-M INDOCO
METFORMIN 500MG
10 TAB
GLIMEPRIDE 1MG
ZORYL M - SR INTAS
METFORMIN 500MG
10 TAB
GLIMEPRIDE 1MG
COMBINATION OF METFORMIN WITH ROSIGLITAZONE
ENSELIN 2MF TORRENT METFORMIN 500MG
10 TAB
ROSIGLITAZONE 2MG
ENSELIN-4MF TORRENT
METFORMIN 500MG
10 TAB
ROSIGLITAZONE 4MG
ENSELIN 2MF FORTE
TORRENT METFORMIN 1000MG
10 TAB
ROSIGLITAZONE 2MG
ENSELIN 4MF FORTE
TORRENT METFORMIN 1000MG
10 TAB
ROSIGLITAZONE 4MG
REZULT-M AZTEC(SUN)
METFORMIN 500MG
10 TAB
ROSIGLITAZONE 2MG
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 30
REZULT M4 AZTEC(SUN)
METFORMIN 500MG
10 TAB
ROSIGLITAZONE 4MG
ROGLIN-M2 ARISTO
METFORMIN 500MG
10 TAB
ROSIGLITAZONE 2MG
ROGLIN-M4 ARISTO
METFORMIN 500MG
10 TAB
ROSIGLITAZONE 4MG
ROSICON-MF HEALTHEON
METFORMIN 500MG
10 TAB
ROSIGLITAZONE 2MG
ROSIMET PANACEA
METFORMIN 500MG
10 TAB
ROSIGLITAZONE 2MG
ROSINORM-M MICRO LABS
METFORMIN 500MG
10 TAB
ROSIGLITAZONE 2MG
ROSIZON-MT EMCURE
METFORMIN 500MG
10 TAB
ROSIGLITAZONE 4MG
COMBINATION OF METFORMIN WITH PIOGLITAZONE
G-TASE M-ER UNISEARCH METFORMIN 500MG
10 TAB
PIOGLITAZONE 15MG
GLITA-M-CR STADMED
METFORMIN 500MG
10 TAB
PIOGLITAZONE 15MG
GLIZONE M 15/30 ZYDUS CADILA
METFORMIN 500MG
10 TAB
PIOGLITAZONE 15MG
PIANORM-M-CR CARSYON
METFORMIN 500MG
10 TAB
PIOGLITAZONE 15MG
PIOGLAR-M STANCARE
METFORMIN 500MG
10 TAB
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 31
PIOGLITAZONE 30MG
PIOGLIT-MF SUN PHARMA
METFORMIN 500MG
10 TAB
PIOGLITAZONE 7.5MG
PIOKAP MF KAPL
METFORMIN 500MG
10 TAB
PIOGLITAZONE 15MG
PIOGLU-M EMCURE
METFORMIN 500MG
10 TAB
PIOGLITAZONE 30MG
PIOLET M SR INTAS
METFORMIN 500MG
10 TAB
PIOGLITAZONE 15MG
PIOSAFE-MF SR
OTSIRA GENETICS
METFORMIN 500MG
10 TAB
PIOGLITAZONE 15MG
PIOZONE M NPIL
METFORMIN 500MG
10 TAB
PIOGLITAZONE 15MG
PIOZULIN M15 SR
CADILA PHAARMA
METFORMIN 500MG
10 TAB
PIOGLITAZONE 15MG
PIOZULIN M30 SR
CADILA PHAARMA
METFORMIN 500MG
10 TAB
PIOGLITAZONE 30MG
PIZORAD-MSR RADIUS
METFORMIN 500MG
10 TAB
PIOGLITAZONE 15MG
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 32
SALES PLANNING FOR THE SALES MANAGER
Following steps are required for building a Winning Sales Plan
Summarize our Objectives Identify the Strategic Objectives Assess Prior Sales Performance Segment our Customers Set This Year's Objectives Develop Territories Action Plans Develop Key Accounts Plans Measure and Monitoring Results Establish our Annual Sales Planning Cycle Write the Executive Summary
There are three primary sections to the Sales Plan:
Understand our Sales Objectives Develop our Action Plans
o Rep Territory Plans o Rep Key Account Plans
Measure and Report our Results
The next page outlines how the Sales Plan that we will develop fits into the overall
planning requirements of the business.
SALES PLAN
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 33
Understand our Sales Objectives
Identify the Sales objectives:
To present an overview of our brand's sales objectives as they are defined in our
objectives.
This introductory section of our Sales Plan requires us to identify the specific overall
sales objectives as reflected in the annual plan. The purpose of this exercise is to
ensure that we clearly understand the sales requirements of the brand plan on a
quarterly basis and the company's overall brand planning objectives.
The template that is on the next page is a generic table that should be modified and
filled in to reflect the specific definitions of our own products. This particular
template defines the quarterly sales objectives for products in terms of sales
revenue, units and market share. In fact, we may have just one product and
additional objectives that we monitor.
Objectives:
Modify this template to fit our own requirements and fill in the Sales Revenue
numbers, the unit Sales numbers and the market share percentages by quarter.
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 34
Category Q1 Q2 Q3 Q4 Total
Total Sales(Rs)
Sales of Glycomet 500mg
Unit Sales of Glycomet 500mg
Sales of Glycomet 850mg
Unit Sales of Glycomet 850mg
Sales of Glycomet 1000mg
Unit Sales of Glycomet 1000mg
Sales of Glycomet XR 500mg
Unit Sales of Glycomet XR 500mg
Sales of Glycomet XR 750mg
Unit Sales of Glycomet XR 750mg
Market Share of Glycomet 500mg
% % % % %
Market Share of Glycomet 850mg
% % % % %
Market Share of Glycomet 1000mg
% % % % %
Market Share of Glycomet XR 500mg %
% % % %
Market Share of Glycomet XR 750mg %
% % % %
Summarize the existing sales performance Objective of this section is to present the sales data that identifies...
The historical sales performance during the past one to three years depending on
the specific performance criteria, and... The current sales performance.
The intent of this section is to help understand the current perspective of the sales
and market share performance of the company.
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 35
The information displayed in below graphs should set the stage that will enable us to set this year's objectives.
Outlined below are specific sales performance templates of graphs and tables that should be modified to reflect our own products and the types of objectives that we report.
Total Net Sales: 5 years history / this year's BUSINESS PLAN The first graph outlines total net sales (in this example by Rs) for the prior five years
with the current BRAND PLAN projection of sales for 2010-2011.
Having displayed in the prior graph a baseline of historical annual performance and
compared this to this year's BRAND PLAN objective, this next graph would display the prior year's sales performance by quarter compared to the sales plan objectives.
The use of this data is to graphically show us how the sales results have trended
during the prior year and provide us with a guideline for setting our quarterly objectives for this upcoming year.
20052006
20072008
20092010
7.5 8 10.3 11 13
7 9 1013 15
25
Total Net Sales By Year: Actual to Plan
Actual Sale(Rs. In Cr) Plan Sale (Rs. In Cr)
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 36
Market Share Graphs:
These graphs quickly display the positioning of our products compared to those of our competitors. Again, this information provides us with an historical baseline enabling us to more productively create our own objectives for this upcoming year.
Market Share Trend
This first displays an easy-to-read bar graph of market share growth over the
period of the prior four years.
2009 Q12009 Q2
2009 Q32009 Q4
1.52.5
452.5 3
4
5.5
Sales Result For Prior Year By Quarter Compared To Plan
Actual Sales(Rs. In Cr) Plan Sales (Rs. In Cr)
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 37
Develop our Actions Plans We will establish the objectives, the tactics and the primary action plans that will be
used by us and by our Sales Representatives during the entire year. It is also in this section that we will work with our Sales Representatives to create their Territory Plans and their Key Account Plans.
Segment our Customers
Segmentation Tiers
Objective of this is to present specific examples of customer segmentations as they
relate to...
o The numbers of target customers in each tier, and o The number of end users in each tier.
Segmentation by customer classifications should be used as a tool for us to...
o Plan the specific type of sales tactics that we will use for each tier. o Determine the sales call frequency patterns that will be applied to each tier.
We should modify our own customer segmentation depending on...
o The overall number of customers in our territory, and
20062007
20082009
24
6 7
65
8105 5.5 7 8
810.3 11
13
Market Share Trend Over 4 Prior Years
Zydus Cadila (Bigesens) Aventis (Cetapin) Novartis (Dibimet) USV (Glycomet)
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 38
o The level of the complexity of the sale process, and o The maturity of our products in our markets.
Create our Reach & Frequency Objectives Objective of this is to present the monthly sales call frequency patterns that are
expected of our Sales Representatives.
Set This Year's Objectives
Objective of this section is to define the specific annual sales objectives in a clear and easy-to-understand manner which is both highly quantifiable and qualitative.
Revenue and Market Share Objectives:
J F M Q1 A M J Q2 J A S Q3 O N D Q4 Total
Total Sales
Sales in Rs of Glycomet 500 mg
Sales Unit of Glycomet 500mg
Tiers Number of physician's
Number of calls per month
Priority 1 2 3 4 Totals
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 39
Sales in Rs of Glycomet 850 mg
Sales Unit of Glycomet 850mg
Sales in Rs of Glycomet 1000 mg
Sales Unit of Glycomet 1000mg
Sales in Rs of Glycomet XR 500 mg
Sales Unit of Glycomet XR 500mg
Sales in Rs of Glycomet XR 750 mg
Sales Unit of Glycomet XR 750mg
Market share of Glycomet 500mg
Market share of Glycomet 850mg
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 40
Market share of Glycomet 1000mg
Market share of Glycomet XR 500mg
Market share of Glycomet XR 750mg
Set our End User Objectives
Objective of this is to define the specific monthly and quarterly end user objectives in a clear and easy-to-understand manner which is highly quantifiable. One of these tables should be completed for each product.
In the table shown below, the term, "Baseline" has been used to define the total end user population that we are beginning with."New" end users refer to the number of end users who have not previously been on any therapy. "Switched" end users refer to those end users that have transitioned from a competitor's product.
J F M Q1 A M J Q2 J A S Q3 O N D Q4 Total
End Users
Base Line
New
Switches
Total
Set our Customer Objectives Objective of this is to define the specific monthly and quarterly customer objectives
in a clear and easy-to-understand manner which is highly quantifiable. One of these tables should be completed for each product.
In the table shown below, the term, "Baseline" has been used to define the total
customer population that we are beginning with. "New “customers refer to the number of customers added each month. "Lost” customers refer to those customers that have transitioned from our product to a competitor's product.
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 41
J F M Q1 A M J Q2 J A S Q3 Oct N D Q4 Total
Customer
Base Line
New
Lost
Total
Plan our Sales Force Structure Objective of this is to define the critical objectives as they relate to the hiring,
training and development of our Sales Manager, and our Sales Representatives.
Organizational Structure Objective of this is to graphically show the planned organizational structure for this
year. Shown below is a simple table of a structure that is currently being employed at a
business unit level.
Plan of Hiring Timetable Objective of this is to identify...
When the hiring process will begin, and When the position will be filled, and When the training will take place, and The timing for revenue impact in the territory.
Hiring Plan
The following is a table of a hiring plan that should be developed over the period of
our brand Plan.
We should identify in the table below the quarter in which we must have in place
any new hires that are required to make our plan successful.
The purpose of this table is to create a visual map of our hiring plan for the entire
year.
The next step in this process is for us to develop a detailed recruiting and training
timetable that will provide the back up for these dates.
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 42
Hiring Table
Positions Q1 Q2 Q3 Q4 Total
List any manager positions
List the specific rep territories
(number of people)
List any staff positions
Recruiting, Hiring and Training Table Now that we have defined the quarterly timetable for our expansion or for our
replacement hires during the year, we need to fill in the monthly table below with the various components of the hiring process to ensure our hiring objectives, and therefore, our sales objectives will be met.
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 43
Recruiting, Hiring and Training Table
Category Month 1
Month 2
Month 3
Month 4
Month 5
Month 6
Profile Position
Confirm approval
Hire Recruiter
Screening
Interviewing
Training Internal
Training Field
Monitor performance
Fully Productive
Review performance
Plan our Training Needs and Requirements: This details the training requirements for the following categories...
All new sales and marketing hires. Developmental management training and education for our sales and marketing
Manager. Developmental sales and marketing skills training for our existing Representatives. Developmental clinical training for our existing Representatives.
Other than the training for new hires, this training should be based on the job requirements of the various positions and our assessment of our current Representatives that some of them may not adequately fill those requirements. This inability may be due to a lack of experience or exposure or training.
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 44
Questions to be asked:
Is there any product related information that my sales force or I require to exceed our objectives?
Is there any company related information that my sales force must know to remain well informed?
Is there any new competitive information my sales force needs that will assist them in exceeding our objectives?
Are there any areas of weakness in sales skills, clinical knowledge, territory knowledge or account management skills that can be taught or reinforced through training?
Are there skills that I need to improve my capabilities of sales management?
Total Number of customers within territory
Number of target customers as a percentage of total % Coverage of target customers (YTD) % Number of accounts in territory % Number of target accounts as a percentage of total % Daily Call Average
Training Requirements
Training Requirements
Category Jan Feb Mar Apr May Jun July Aug Sep Oct Nov Dec
Sales Manager
Development of Education
Management Skills Training
New Hires
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 45
New Hire Training
Current Reps
Product Training
Clinical Training
Sales Skills Training
Plan our Incentive Packages
This outlines the primary components of our annual incentive planning for our
Representatives.
Sales Representatives Incentive Planning
Before we begin to detail our incentive plan, we need to answer the following
questions in as much detail as possible in order to ensure clarity not only for we but
also for our Representatives and any other associated departments, such as
Personnel and Finance, who will review and work with our incentive plan.
Answers to the following questions should be filled in as part of our Sales Plan.
The questions that should be answered here are similar to those above for the
following...
What are the Objectives of our Incentive Plan? What are the Measurements? What are the Criteria that will be used? What is the Time Frame? What is the Pawet Table? What is the Eligibility?
Awards Programs
In addition to the annual incentive plan we have detailed above, the purpose of this
section is to identify the primary incentive and award programs that will occur
during the year and their proposed timetable. These may be specific incentive
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 46
programs that are annual or quarterly, or award programs that will be given at
national sales meetings.
Examples are: Sales Rep of the Year, Sales Rookie of the Year, and Council of
Excellence.
Incentive Program
Description Territories Month
Opportunity Segments
What are the Opportunities? What are the Primary Tactics?
Obj. Tactics or Action Items
Budget or Resources Required
Return on Investment Criteria
Month to be Completed
1.
2.
3.
4.
5.
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 47
Report & Monitor This section details the monthly reporting requirements.
Recommended Monthly Reports
The importance of monthly reports is that they should provide an effective and
efficient means of communicating results. Monthly reports should be developed by both we as well as the Sales Manager and by our individual Representatives.
Reports should be consistent in their format since they are going to be used as communication tools to a number of people in a variety of departments.
Reports should be short, concise and to the point detailing performance against objectives, primary accomplishments and items of primary interest.
Reports should be detailed and heavily quantifiable reporting both objectives and results.
Reports should be proactive rather than reactive and should avoid defining history "for the record".
Reports must be regarded as a useful tool and not "busy work"; therefore, they should be equally easy-to-complete and easy-to-read.
We can provide them with examples of a planning and monitoring format that have
been used during the past year and proven to be a very effective tool among a large
sales force.
They are typically the monthly report formats that are used by US Regional
Directors.
These particular formats resulted from the Regional Directors working together to
define a reporting and monitoring tool that would be useful to them as managers
and useful as a communication vehicle for information given to other departments.
REPORT AND MONITOR
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 48
monthly sales report/forecast (template)
Sales dept/team ………….
Month …………
This basic sales report/forecast tool is for a small or new businesses which do not yet have a computerized full management information system, which would normally integrate sales reporting with other business processes.
Month cumulative (year to date)
sales for month actual Plan variance % actual
plan variance %
volumes/quantity/number
number of orders
average order value
next month forecast f'cast Plan variance % f'cast plan variance %
volumes/quantity/number
number of orders
average order value
quarter forecast f'cast Plan variance % f'cast plan variance %
volumes/quantity/number
number of orders
average order value
year forecast f'cast Plan variance % f'cast plan variance %
volumes/quantity/number
number of orders
average order value
summary/forecast of sales performance and activities
comments on internal services affecting sales and customers (e.g., order processing, customer services, stock, distribution and deliveries/installations, service support, invoicing, major/national contracts, new product development, recruitment and training, etc)
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 49
competitor activity
market comments (trends, developments, SWOT factors of note, i.e., strengths, weaknesses, opportunities, threats)
Report compiled by ……………...………..….. Date ………………..
Leading and Lagging Indicators
It is recommend that we need to monitor both the "Leading" and the "Lagging"
Indicators on a daily, weekly and monthly basis in order to track and consistently
forecast the performance of our brand. By tracking these results in this manner, we
keep our self fully knowledgeable of what is happening in the field and ensure that
we and our brand will not be surprised.
Provided below are examples of indicators that we should consider monitoring:
We recommend that we begin this monitoring system formally, but use only a limited number of indicators to begin in order to assure that the process of data collection and reporting actually takes place consistently. Nothing would be more confusing to our management efforts than to begin this tracking process and then abandon because it became too difficult to administer.
Leading Indicators to Monitor
Daily Sales Flash of ex-factory (shipments) sales Wholesaler inventory levels New end user referrals Sales rep reports on new business Sales rep call activity reports Red Alerts: Competitive activity, reimbursement changes Red Alerts: Flag specific customer sales which drop >10% Field requests for marketing materials
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 50
Lagging Indicators to Monitor Wholesaler outflow data Market demand data Reimbursement (Medicaid-US) claims data Pharmacy stocking reports IMS data Tier movement data Primary market research
Define our Annual Planning Cycle
To define and outline the components of the annual planning cycle: The purpose of
the following table is for we to plan out the primary planning activities for we as
Manager and for our Representatives over the period of eighteen months.
Planning Cycle
Required Input
J F M A M J J A S O N D J F M A M J J
Input to Marketing Plan
Create First rough draft of National Sales Plan
Submit Budgets
Plan Approvals
Complete final National Sales Plan
Complete all Regional and territory Plans
BRAND PLAN FOR 2010 – GLYCOMET (US VITAMIN)
PRESENTATION TEXT BY MITESH SHAH STEVENS BUSINESS SCHOOL 51
Complete Target Account Plans
Sales Meetings
National Meetings
Regional Meetings
Territory Meetings