Bradley resume-revised

Lisa Bradley10777 Timothy’s Dr. Cell: (303) 335-6062Conifer, Colorado 80433 Email:[email protected]

PMO DIRECTOR

Innovative PMO Manager with over 11 years of experience developing and executing IT strategies in alignment of corporate objectives. Accomplished leader and business partner who collaborates with other executives to use technology to transform and simplify business processes while delivering measurable results. An energetic leader with a passion for people development, a track record of recruiting and retaining top talent and a demonstrated ability to effectively lead and work in a highly matrixed environment.

Career marked by building high performing teams that deliver results. Demonstrated success delivering projects on time, within scope and budget. Managed projects ranging from $50k to $4M leveraging Agile, PMI, Six Sigma, and

world-class best practices. Consistently improved business processes while reducing costs.

Core Competencies:

Strategic and Business Planning PMO & Project Management Building high performing teams Change & Risk Management Global Vendor Management Structured Methodologies Process Improvements & Best Practices Large Scale Deployments Budget & Cost Management

PROFESSIONAL EXPERIENCE

CPI Card Group, Inc. August 2015 - PresentPMO DirectorResponsible for establishing a global PMO by setting the vision and strategy while establishing a Project Portfolio that increases the transparency of CPI projects across multiple sites in the US, Canada and UK. Increasing our business partner’s success through effective project management and sharing best practices in order to build capacity in our teams so they are more effective in their jobs.

Notable accomplishments: Positioned CPI to make better decisions through the establishment of a Global Project

Portfolio and a project selection/prioritization process. Driving a more satisfied customer experience and reduced project costs by leveraging

standard project management processes. Created a culture of project success throughout CPI by:

o Building out our PMO SharePoint site to include methodologies/tools/templates for other business units to leverage.

o Providing project management training to business units to enable them to be more effective at their jobs.


Staples, Aurora, CO May 2014 – August 2015Project Services ManagerResponsible for establishing the PMO strategy and increasing the transparency and delivery of the Project Portfolio across the customer service organization spanning three contact centers and 3,000 front line associates. Direct PMO teams to develop high-quality programs that solve business problems and provide tangible results.

Notable accomplishments: Enabled the PMO to reach a higher level of maturity through building a team of Senior

Project Managers and implementing consistent standards and methodologies. Empower and mobilize project managers through innovative, exemplary, and reliable

direction. Nurture an idea-sharing environment, encouraging and embracing both positive and skeptical input in order to brainstorm best practices, harvest resources, and plant new seeds for ongoing organizational growth.

Established and institutionalized Agile practices across the unit, resulting in product introduction times which have been dramatically reduced.

Enhanced knowledge management systems to improve communication and transparency across the units.

Provide continuous oversight over the standards and methodologies to drive consistency across the project portfolio.

Leverage IT as a strategic partner to drive business value in reducing average handle time.

Colorado Department of Education (CDE), Denver, CO January 2009 – May 2014PMO/Project ManagerBuilt solid relationships across the department which provided visibility into all the strategic initiatives. Managed the IT Project Portfolio as well as multiple individual projects. Ensured projects were initiated, prioritized, managed and aligned with CDE’s strategic initiatives. Managed projects that impacted multiple business units and ensured collaboration to reduce duplicity in work. Set up processes for managing projects in a streamlined fashion.

Notable Accomplishments: Successfully delivered the $4M Data Pipeline project resulting in an upgraded system that

collects data on over 1 million students from 180+ school districts. This project was developed by both onshore and offshore teams in India.

Successfully delivered $900K Educator Identifier project resulting in tool that connects teacher data to student outcomes. This was and continues to be a highly political project with many stakeholders to manage.

Established a project management methodology for the Information Management Services Unit.

Department of Regulatory Agencies, Denver, CO September 2004 – January 2009Applications Manager/Project Manager


Managed 13 personnel (Programmers, Business Analysts, System Analysts, Database Administrator, and Testers) accountable for the on-going maintenance, development and implementation of projects for 2 call centers supporting over 600 employees. Challenged to improve responsiveness, increase quality of work as defined by quicker development times and fewer software defects, and integrate disparate technologies. Improved quality and responsiveness by aligning IT team with business units to develop business expertise.

Managed small to mid-sized IT projects ranging from $50K - $200K. Ensured projects are delivered within expected timelines, budget, and remained in compliance with DORA policies and State/Federal law. Assessed risk impact on projects and implement mitigation strategies.

Notable Accomplishments: Implemented a web-based system that automates the collection of premium taxes

exceeding $170 million for the Division of Insurance saving them significant resources used to manually intake the monies.

Implemented the Physician Profile web application for the Division of Registrations. State laws require profiles on physicians be collected and posted on the public website, therefore allowing Colorado citizens to search potential physicians for any disciplinary actions taken against a physician.

Reduced the cost of processing documents filed in litigation suits by implementing an Electronic Filings system for the Public Utilities Commission (PUC). Prior to implementing this web application, the PUC accepted filings in paper form which most filings exceeded 100 pages. This web application automated the entire process and saved the PUC as well as the public thousands of dollars in paper printing.

Created a project management culture throughout DORA by establishing policies and strategies that define how projects are initiated, planned, controlled, executed and closed.

Provide project management consulting services to executives, division directors and staff that include, developing time and cost estimates for projects; allocating resources to adequately support DORA’s business goals and objectives.

Colorado Department of Education, Denver, CO November 2000 – September 2004

Web DeveloperResponsible for the end-to-end process of defining requirements, developing, testing and implementing web applications that impacted over 180 school districts in Colorado.

Notable Accomplishments: Implemented the Student October Automated Data Exchange data collection system. Assisted in the design and development of the Records Integration Tracking System that

replaces the social security number as an identifier with a uniquely identifiable number.


Enhanced the School District Financing and Auditing system that allocates annual monies to over 180 school districts in Colorado.

EDUCATION AND CERTIFICATIONS

BS, Management Information Systems and Business Administration, University of Phoenix Project Management Professional (PMP) Certification from Project Management Institute

(PMI)

PROFESSIONAL AFFILIATIONS

Member of Project Management Institute (PMI) Vice President for the Colorado Information Managers Association (CIMA)

Bradley resume-revised

Leadership & Management

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