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Marketing & Communications

Upper Allegheny Health System

Bradford Regional Medical Center Community Service Report

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Table of Contents

BRADFORD REGIONAL MEDICAL CENTER ..................................................................................................... 3

MISSION…………………………………………………………………………………………………………………………………………………..4

BRADFORD REGIONAL MEDICAL CENTER SERVICES………………………………………………………………………………….4

SERVICE AREA…………………………………………………………………………………………………………………………………………..5

COMMUNITY SERVICE………………………………………………………………………………………………………………………………7

COMMUNITY EDUCATION AND WELLNESS………………………………………………………………………..…………………….8

TRANSPORTATION……………………………………………………………………………………………..………………………….…………9

HEALTH ISSUES ADDRESSED IN COMMUNITY SERVICE…………………………………………………………………..….……..9

CAREER TRAINING………………………………………………………………………………………………………………………..….….…10

OUR PARTNERS IN COMMUNITY SERVICE……………………………………………………………………..………………….……10

FINANCIAL ASSISTANCE…………………………………………………………………………………………………………….……..…….11

PLAN DISTRIBUTION…………………………………………………………………………………………………………………..….……….11

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BRADFORD REGIONAL MEDICAL CENTER

We are pleased to offer Bradford Regional Medical Center’s Community Service Report, representing

the year 2013. Bradford Regional Medical Center and its affiliated services provide high quality health

care to thousands of residents in Bradford, and throughout McKean County. Providing clinical care is

only part of the hospital’s mission. In 2013, Bradford Regional Medical Center community service

programs touched more than 10,000 residents across its service area through community health

education, wellness programs, health screenings, clinical and support services, internships, in-kind

donations and community support activities. These are programs for which the hospital receives no

compensation, but are part of our commitment to the community to improve the quality of life in and

around Bradford. Our programs benefit children, young adults and seniors.

In 2013, Bradford Regional Medical Center contributed $95,000 in community services. This substantial

financial commitment to the community represents .13 % of Bradford Regional Medical Center’s total

net operating revenues of $72 million. Additionally, in 2013, the estimated costs of services and

supplies furnished under the Medical Center’s charity care policy was approximately $191,000, which

represents .27% of net revenue.

Founded in 1887, Bradford Regional Medical Center (BRMC) is a 107-bed acute care community

hospital located in Bradford, Pennsylvania. In addition to an acute-care hospital, BRMC has a 95-bed

skilled nursing facility, a comprehensive inpatient and outpatient behavioral health program, primary

care centers in Smethport and Mt. Jewett, PA and dental centers in Bradford and Mt. Jewett. BRMC’s

primary and secondary service area cover more than 65,000 people across McKean County,

Pennsylvania. BRMC is part of the Upper Allegheny Health System (UAHS), which includes Olean

General Hospital (OGH) in Olean, New York, a 186-bed acute care hospital.

Bradford Regional Medical Center is a critical component to the economic viability of the community.

The hospital contributes significantly to the area’s economic health, providing an estimated total

annual economic impact of $110 million. From the people we employ to the direct and indirect effects

of spending, our value as an economic engine for the local community is undeniable. In addition,

substantial indirect spending takes place further “downstream” in the economy, thereby providing a

sizeable contribution to federal, state, and local tax revenue.

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Mission The mission of Bradford Regional Medical Center (BRMC) is to provide excellent care in response to the

health care needs of the community. In support of this mission, BRMC is committed to:

Compassion: our sympathetic awareness of each person's needs

Integrity: our dedication to honesty

Innovation: our pursuit of creativity

Respect: our commitment to treat everyone with dignity

Community: our understanding that we exist to serve those among us

Education: our belief that knowledge fosters excellence

Bradford Regional Medical Center Services

Ambulatory Care Behavioral Health Cancer Care Cardiology Services Center For Diabetes & Nutrition Education Community Outreach Dental Center Foothills Medical Group General Surgery Healthy Beginnings Imaging Services Laboratory Services Mt. Jewett Health Center

Obstetrics and Gynecology Occupational Health Orthopedic Surgery and Sports Medicine Pain Medicine Pavilion at BRMC Pediatric Services Rehabilitation Medicine Respiratory Services School of Radiography Sleep Disorder Center Smethport Health Center Women's Health Services Wound Healing

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Service Area

Primary Service Area

The primary service area for Bradford Regional Medical Center is defined as those zip codes for which

BRMC has the largest number of inpatient discharges given all hospital discharges from those zip

codes. Based on this definition, BRMC ’s primary service area consists of 12 zip codes with a total

population of 31,406.

Secondary Service Area

Bradford Regional Medical Center’s secondary service area is defined as those zip codes for which

BRMC has either the second or third largest number of inpatient hospital discharges from a particular

zip code. Based on this definition, BRMC’s secondary zip code consists of 11 zip codes with a total

population of 33,702.

Primary Service Area Secondary Service Area

City/Town Zip Code Population City/Town Zip Code Population

Bradford 16701 17,980 Kane 16735 6,309 Smethport 16749 4,319 Salamanca (NY) 14779 7,136 Eldred 16731 2,818 Coudersport 16915 5,929

Lewis Run 16738 2,979 Port Allegany 16743 3,942 Duke Center 16729 761 Shinglehouse 16748 2,997 Turtlepoint 16750 417 Genesee 16923 1,470 Gifford 16732 293 Limestone (NY) 14753 1,247 Rixford 16745 611 Roulette 16746 1,265 Cyclone 16726 542 Austin 16720 1,392 Crosby 16724 143 Harrison Valley 16927 651 Derrick City 16727 211 Mount Jewett 16740 1,032 Rew 16744 332 Total 31,406 Total 33,702

Total PSA and SSA Service Area 65,108

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Community Service Highlighting Bradford Regional Medical Center’s community service offerings in 2013 was its

Community Connections program, where employees from Bradford Regional Medical Center volunteer

their time to create community outreach programs. These programs educate area residents on a

variety of health and wellness issues to promote healthier lifestyles and address community health,

safety and social needs throughout the hospital’s service area.

Sun Safety

As one of its summer events, Community Connections sponsored

Sun Safety, where employee volunteers distributed sunscreen and

safety information to children at Callahan Park Pool in Bradford and

Smethport Community Pool. The program is designed to help

children and adults make smarter decisions about sun exposure and

raise awareness about its dangers.

Super Puff Asthma Camp

Super Puff Asthma Camp at Callahan Park invited children, ages 8 to

14, for a day at the park to learn how to prevent and control their

disease and how to actively maintain healthy practices at home at

and school. At the end of the day the children left the day camp with

increased confidence and an improved awareness of their disease.

Safe Sitter

Over the summer and throughout the year, a Safe Sitter Babysitting

course for children ages 11 and older is offered by the hospital.

BRMC partners with Safe Sitter, Inc., a nationally recognized not-for

profit organization, to offer this training course under the guidance of

a trained instructor. The program teaches the basics of smart

childcare practices. Participants gain knowledge of injury prevention

and behavior management, learn CPR tips and receive a course

completion certificate to show parents at future babysitting jobs.

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To Pack a Backpack Culminating the summer activities for the

Communications Program is the To Pack a Backpack

program. Since 2010, hospital employees have stuffed

backpacks with school supplies for distribution at area

elementary schools. The program has grown since its

inception. In 2013, the program offered backpacks to

elementary school children in Bradford and Smethport.

In 2014, the program grew again, to include Otto-

Eldred. More than 200 children benefited from the

program in 2014.

Community Health Education and Wellness Highlights

In 2013, Bradford Regional Medical Center sponsored or partnered with community organizations and

business to offer more than 25 different initiatives aimed at promoting better health in the

community.

Breakfast Forums

Highlighting the hospital’s efforts in Community Health Education in 2013 were six free monthly

community breakfast forums sponsored by the hospital. The forums featured physicians and staff from

Bradford Regional Medical Center and addressed health and wellness topics. Nearly 400 people

attended the breakfast forums in 2013.

Support Groups

The hospital hosted support groups and offered speakers and information to more than 220 people

looking for help and information to assist them in dealing with disease or emotional issues. Support

groups addressed such areas as: Alzheimer’s Disease, Ostomy Management, Bereavement/Grief, Sleep

Disorders, and Diabetes.

Screenings

Through the BRMC School of Radiography and in cooperation with Pitt Bradford University, the

hospital conducted free bone density screenings for 320 people.

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Health Fairs

Bradford Regional Medical Center participated in 16 health fairs and health expos, which provided

health information and screenings to more than 2,300 people.

Health Education

Our mental health educational programs touched nearly 550 people with educational programs.

Through the hospital’s dental services division more than 100 children received free dental checkups.

The hospital’s Asthma education program helped nearly 700 people better manage and control their

disease. Through the McKean County VNA, BRMC provided educational sessions to more than 1,600

seniors in 2013.

Transportation

Transportation is a difficult issue for many people,

especially for those in nursing homes who need to get

to medical appointments. In order to address the

transportation needs of the residents of the Pavilion,

the hospital introduced a new van service in 2013. The

van provides transportation to more than 250 people.

Health Issues Addressed in Community Service

Asthma Breast Cancer Child Abuse Prevention Diabetes Employee Wellness Exercise Healthcare Decision Making Heart Disease Men’s Health

Mental Health Mental Wellness Nutrition Oral Hygiene Senior Health Sleep Disorders Stress Management Sun Safety Women’s Wellness

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Our Partners in Community Service The following organizations partnered with Bradford Regional Medical Center in offering community service, health and wellness programs, screenings and educational forums to the community.

Allegheny Bradford Corporation American Refining Group Beacon Light Behavioral Health Systems Bradford Area Chamber of Commerce Bradford Senior Center Chapel Ridge/Bradford Ecumenical Home Eldred Senior Center GE Dresser Mfg. Kane Senior Center Keystone Powdered Metal Kiwanis Club KOA Speer Electronics McKean County Collaborative

Mt. Jewett Senior Center Pitt Bradford University Port Allegany Senior Center Rays of Hope Representative Martin Causer Rotary Club St. Elizabeth’s Church St. Francis Church Smethport Senior Center STEPS Drop-In Center YMCA Zippo Manufacturing ZontA

Career Training

Bradford Regional Medical Center is not only a center of healing, but also a center of training and

education. In 2013, the hospital hosted or sponsored internships, clinical rotations in association with

the following colleges and universities:

State University of New York at Brockport Exercise Physiology State University of New York at Buffalo Medical S Canisius College Exercise Physiology D’Youville College Physician Assistant Gannon University Nursing Georgetown University Nursing Lock Haven University Physician Assistant St. Francis University Physician Assistant University of Findlay Midwifery Villa Maria College Nursing

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Financial Assistance

Bradford Regional Medical Center recognizes that there are times when patients in need of care will have difficulty paying for the services provided. Bradford Regional Medical Center’s financial assistance program provides discounts to qualifying individuals based on income. In addition, the hospital assists people in applying for free or low-cost insurance, if they qualify. The hospital’s Patient Financial Liaison may be contacted at (814) 362-8588 for free, confidential assistance. Financial assistance is available for patients with limited incomes and no health insurance. Everyone in Pennsylvania who needs emergency services can receive care and get a discount if they meet the income limits.

The amount of the discount varies based on your income and the size of your family. If you have no

health insurance, these are the income limits: Family Size

Annual Family Income

Monthly Family Income

Weekly Family Income

1 Up to $34,470 Up to $2,872.50 Up to $ 662.88

2 Up to $46,530 Up to $3,877.50 Up to $ 894.81

3 Up to $58,590 Up to $4,882.50 Up to $1,126.73

4 Up to $70,650 Up to $5,887.50 Up to $1,358.65

5 Up to $82,710 Up to $6,892.50 Up to $1,590.58

6 Up to $94,770 Up to $7,897.50 Up to $1,822.50

Plan Distribution Bradford Regional Medical Center’s Community Service Report will be available publicly on the

hospital’s website (www.brmc.com). Copies of the plan will be distributed at community outreach

events throughout the region. For additional copies of this publication, please contact: Dennis

McCarthy, Vice President, Marketing and Communications, Upper Allegheny Health System, 130 South

Union Street, Suite 300, Olean New York, 14760, 716-375-7487.

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Bradford Regional Medical Center, a member of Upper Allegheny Health System, is a Commonwealth

of Pennsylvania licensed corporation. Bradford Regional Medical Center, located at 116 Interstate

Parkway, Bradford, Pennsylvania, 16701, is exempt from taxation and is a charitable organization

described in Section 50lC (3) of the Internal Revenue Code of 1986.

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