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1945 . & .

1947 , 75

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, . . 1994 ,

. 2001 , 4 .

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.

,

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.

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6/12

-

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Fear of downsizingSeveral jobs were combined into one

Management accepting the union demandevery timeLenient approach of management.Inflexibility of workersIdle time available to workers due tounorganized processes

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1990

-

- - -

- - &

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Focuses on customer requirementFormation of cross functional teams

Formation of 3 full-time teams-Horizon 1 improvement in existing products-Horizon 2 up gradation of existing products-Horizon 3 development of new products

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B etter inventory controlB etter sourcingB etter order distribution across plantsOnline availability of dataTransparency in processTransparency in accessing data

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6 -8 % 09 , 10-12%

2 6 .1% .32.9

18.9 % 901 6 0. 0.3

0.4 6 .

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&

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