Bpo Services 1 June2012

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Business Process Outsourcing (BPO) Services Reduced Cost + Increased Service Quality! RenditionDigital is at the forefront of outsourced back-office processes services. If you're looking to reduce costs and increase the efficiencies of your back-office processes, without sacrificing quality, RenditionDigital has the knowledge and expertise to lead and deliver. Our expertise in the Outsourcing Industry stems from our own Management Team’s experience in setting-up and operating one of the pioneer BPO companies in the Philippines. This allows us to efficiently screen for qualified candidates, conduct initial training, and build up a new BPO project in the soonest possible time! RenditionDigital also takes advantage with the abundance of tech savvy, English speaking, college graduate manpower in the Philippines, in order to stay true to the aims of BPO services - reduce our clients operating cost while increasing service quality! Our BPO Services projects include: Recruitment Process Outsourcing (RPO) RenditionDigital offers cost-effective candidate sourcing services. Whether you’re a recruitment agency or an in-house recruiting team, RenditionDigital can shorten the search and onboarding process by providing sourced and pre-screened candidate lists. In many cases we are able to produce lists of qualified candidates overnight. Let your experienced recruiters focus on screening the perfect candidate while we take on the tedious and time-consuming tasks of sourcing. www.renditiondigital.com

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Transcript of Bpo Services 1 June2012

Page 1: Bpo Services 1 June2012

Business Process Outsourcing (BPO)ServicesReduced Cost + Increased Service Quality!

RenditionDigital is at the forefront of outsourced back-office processes services. If you're looking to reduce costs and increase the efficiencies of your back-office processes, without sacrificing quality, RenditionDigital has the knowledge and expertise to lead and deliver.

Our expertise in the Outsourcing Industry stems from our own Management Team’s experience in setting-up and operating one of the pioneer BPO companies in the Philippines. This allows us to efficiently screen for qualified candidates, conduct initial training, and build up a new BPO project in the soonest possible time!

RenditionDigital also takes advantage with the abundance of tech savvy, English speaking, college graduate manpower in the Philippines, in order to stay true to the aims of BPO services - reduce our clients operating cost while increasing service quality!

Our BPO Services projects include:

Recruitment Process Outsourcing (RPO)RenditionDigital offers cost-effective candidate sourcing services. Whether you’re a recruitment agency or an in-house recruiting team, RenditionDigital can shorten the search and onboarding process by providing sourced and pre-screened candidate lists. In many cases we are able to produce lists of qualified candidates overnight.

Let your experienced recruiters focus on screening the perfect candidate while we take on the tedious and time-consuming tasks of sourcing.

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Retail Store HelpDeskRenditionDigital’s dedicated IT team services our client’s over 300 retail stores in the United States, Canada, the United Kingdom, Ireland, and France. Our team functions as a call-in center for Tier 1 type issues.

Once a call is received, our team remotely accesses the retail store’s equipment exhibiting the issue, progresses with initial troubleshooting and fault resolution. These issues are tracked against an agreed Service Level with our client.

Lead Generation ServicesRenditionDigital’s team of seasoned Lead Generation Specialists functions to qualify interested customers for our client’s services by doing call-outs. If these customers fit the screening criteria set by our client, the call is then routed to a Sales Personnel to consummate the sale. All of the call activities are taken note of in our client’s CRM application.

Data EncodingRenditionDigital provides our client with teams to handle their data encoding needs. This service allows our clients to focus on the more mission critical parts of their operations.

Our dedicated teams work on remotely inputting our client’s data onto their online system, which could range from medical procedures and diagnosis, to sales transactions.

As accuracy is of the utmost importance for these types of operations, our teams follow strict quality guidelines agreed with our clients.

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Apex Business CentreUnit B- Penthouse, Blackthorn RoadSandyford, Dublin 18, IrelandT: +353 1 280 8732F: +353 1 684 0030

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