BPO INDUSTRY
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BPO INDUSTRYBPO INDUSTRY
BUSINESS PROPOSALBUSINESS PROPOSAL
ISLEWORTH GROUP OF COSISLEWORTH GROUP OF COS
AN ISO 9001/19011/27001 AN ISO 9001/19011/27001 CERTIFIED AND DUNS CERTIFIED AND DUNS
CERTIFIEDCERTIFIED

About BPO INDUSTRYAbout BPO INDUSTRY
ESTABLISHED AROUND 2000 WHEN GLOBAL OUTSOURCING ESTABLISHED AROUND 2000 WHEN GLOBAL OUTSOURCING STARTEDSTARTED
GLOBAL OUTSOURCING IN INDIA IS IN AREAS NAMELY: GLOBAL OUTSOURCING IN INDIA IS IN AREAS NAMELY: FINANCE AND ACCOUNTING FINANCE AND ACCOUNTING INSURANCEINSURANCE MEDICAL BILLING MEDICAL BILLING TELE-MARKETINGTELE-MARKETING TELECOMTELECOM TECHNICAL HELP DESKTECHNICAL HELP DESK TRAVELTRAVEL LEGAL AND HR LEGAL AND HR
COUNTRIES LIKE US, UK, CANADA AUSTRALIA & OTHER COUNTRIES LIKE US, UK, CANADA AUSTRALIA & OTHER EUROPEAN COUNTRIES ARE ACTIVE IN INDIAEUROPEAN COUNTRIES ARE ACTIVE IN INDIA

WHY INDIA ?WHY INDIA ?
FOR GLOBAL OUTSOURCING INDIA IS FOUND FOR GLOBAL OUTSOURCING INDIA IS FOUND FAVOURABLE DESTINATION DUE TO:FAVOURABLE DESTINATION DUE TO:
FAVOURABLE TIME ZONE FOR FAVOURABLE TIME ZONE FOR US/UK/AUSTRALIAUS/UK/AUSTRALIA
SKILLED & LOW COST MANPOWERSKILLED & LOW COST MANPOWER BANDWIDTH NO MORE A CONSTRAINTBANDWIDTH NO MORE A CONSTRAINT LARGE ENGLISH SPEAKING POPULATIONLARGE ENGLISH SPEAKING POPULATION FRIENDLY & FLEXIBLE ENVIRONMENTFRIENDLY & FLEXIBLE ENVIRONMENT

WHAT IS THE FUTURE ?WHAT IS THE FUTURE ?
2002-03 BPO was Rs.11,700 crores2002-03 BPO was Rs.11,700 crores 2003-04 It rose to Rs. 17,000 crores2003-04 It rose to Rs. 17,000 crores 2004-05 It stood at 6.2 BILLION DOLLARS (Rs. 32,000 2004-05 It stood at 6.2 BILLION DOLLARS (Rs. 32,000
CRORES). CRORES). 2005-2006 : CLOSED AT 52 BILL $2005-2006 : CLOSED AT 52 BILL $ IN YEAR 2012-13 IT IS EXPECTED TO CROSS 11O IN YEAR 2012-13 IT IS EXPECTED TO CROSS 11O
BILLION USD . BILLION USD . THIS IS ONLY 4% OF GLOBAL BPO SHARETHIS IS ONLY 4% OF GLOBAL BPO SHARE

ISLEWORTH GROUP ISLEWORTH GROUP BACKGROUNDBACKGROUND
ISLEWORTH TRADELINKS (HK) LTD is a public limited company listed in ISLEWORTH TRADELINKS (HK) LTD is a public limited company listed in
Hongkong stock exchange with ISO9001 CERTIFICATION which have a Hongkong stock exchange with ISO9001 CERTIFICATION which have a Six Sigma Six Sigma
CertificationCertification. It has created a legacy of 50 years having diversified interests in . It has created a legacy of 50 years having diversified interests in
environment protection; biotechnology, bioinformatics, ITES and IT software environment protection; biotechnology, bioinformatics, ITES and IT software
development. The group has over 25000 people employed and global development. The group has over 25000 people employed and global
presence .Presently the group is 1.3 BILLION $ dollar. presence .Presently the group is 1.3 BILLION $ dollar.
ISLEWORTH TRADELINKS (HK) LTD ISLEWORTH TRADELINKS (HK) LTD IT DIVISION IT DIVISION was started in 2000 as part of was started in 2000 as part of
diversification plans of the group to migrate into IT and ITES to fulfill the global need diversification plans of the group to migrate into IT and ITES to fulfill the global need
of IT projects. At the helm of affairs it has strong technical team from IIT / IIM of IT projects. At the helm of affairs it has strong technical team from IIT / IIM
background to develop and manage software's and create strong ITES support for large background to develop and manage software's and create strong ITES support for large
corporations worldwide. corporations worldwide.
ISLEWORTH TRADELINKS (HK) LTD develops software's based on Java, Oracle, ISLEWORTH TRADELINKS (HK) LTD develops software's based on Java, Oracle,
J2ME, C++ and Embedded platform to fulfill any technical domain.J2ME, C++ and Embedded platform to fulfill any technical domain.
..

OUR EXPERTISE IN BPOOUR EXPERTISE IN BPO
ISLEWORTH TRADELINKS (HK) LTD offers ISLEWORTH TRADELINKS (HK) LTD offers complete Turnkey Solutions Likecomplete Turnkey Solutions Like
Setting up CALL CENTERS 10-100 SEATSSetting up CALL CENTERS 10-100 SEATS BPO NON VOICE UPTO 500 SEATS BPO NON VOICE UPTO 500 SEATS Provide Businesses in Advance from Provide Businesses in Advance from
US/UK/CANADA/AUSTRALIA/EUROPEUS/UK/CANADA/AUSTRALIA/EUROPE Assistance in MANPOWER SUPPORTAssistance in MANPOWER SUPPORT Give Continuous Training to ensure high level Give Continuous Training to ensure high level
efficiency & achievement of Targets set by Clientsefficiency & achievement of Targets set by Clients Offer OPERATION/MIS SUPPORTOffer OPERATION/MIS SUPPORT CERTIFYING CENTERS IN SIX SIGMA & ISO CERTIFYING CENTERS IN SIX SIGMA & ISO
9001:2000 & 190119001:2000 & 19011

ISLEWORTH TRADELINKS ISLEWORTH TRADELINKS GROUP ACTIVITIESGROUP ACTIVITIES
GLOBAL MANAGEMENT CONSULTANCYGLOBAL MANAGEMENT CONSULTANCY COMPLETE ITES/BPO PROJECTS ON BOOMCOMPLETE ITES/BPO PROJECTS ON BOOM COMPLETE HARDWARE FOR TELECOMCOMPLETE HARDWARE FOR TELECOM BIOTECHNOLOGY & BIO INFORMATICSBIOTECHNOLOGY & BIO INFORMATICS SIX SIGMA IMPLEMETATION & CERTIFNSIX SIGMA IMPLEMETATION & CERTIFN TECH SUPPORT FOR FOREIGN CLIENTSTECH SUPPORT FOR FOREIGN CLIENTS HEALTH CARE SERVICESHEALTH CARE SERVICES ENVIRONMENT PROTECTION & CONTROLENVIRONMENT PROTECTION & CONTROL COMMODITY TRADING IN FOOD GRAINS, COMMODITY TRADING IN FOOD GRAINS,
PRECIOUS METALS/ GEMS, SCRAP, COAL & IRON PRECIOUS METALS/ GEMS, SCRAP, COAL & IRON ORE ORE

OUR GLOBAL PRESENCEOUR GLOBAL PRESENCE

BPO PROJECT DETAILSBPO PROJECT DETAILS
PROJECT 1: US TELECOM DATAFORM PROJECT 1: US TELECOM DATAFORM FILLINGFILLING
RATE INR 12.50/- PER FORMRATE INR 12.50/- PER FORM MONTHLY BILLING : 12.5 LAKHS(100000 MONTHLY BILLING : 12.5 LAKHS(100000
FORMS)FORMS) TOTAL VALUE : 142 LAKHS APPROXTOTAL VALUE : 142 LAKHS APPROX NOS SEATS : 10 MIN + 2NOS SEATS : 10 MIN + 2 PAYMENT : BI- MONTHLY PAYMENT : BI- MONTHLY TENURE : 2 YEARS EXTENDABLE TO 3 YRSTENURE : 2 YEARS EXTENDABLE TO 3 YRS

BPO PROJECTSBPO PROJECTS
PROJECT 2:POST OFFICE RECORD PROJECT 2:POST OFFICE RECORD DIGITISATION FROM INFOSYSDIGITISATION FROM INFOSYS
NOS SEATS : NONE TO BE DONE @ POST NOS SEATS : NONE TO BE DONE @ POST OFFICE ITSELF, PER FORM RS 3/-OFFICE ITSELF, PER FORM RS 3/-
MONTHLY BILLING : 1.5 LAKHS MIN (50,000 MONTHLY BILLING : 1.5 LAKHS MIN (50,000 FORMS / MONTHFORMS / MONTH
PAYMENT : 30 DAYS CYCLEPAYMENT : 30 DAYS CYCLE TENURE : 2 YEARSTENURE : 2 YEARS

BPO PROJECTSBPO PROJECTS
PROJECT 3:SEO BLASTING FOR US PROJECT 3:SEO BLASTING FOR US FIRMFIRM
NOS OF SEATS : 10 STARTING NOS OF SEATS : 10 STARTING NOS OF POSTINGS 800/ DAY/ PERSON NOS OF POSTINGS 800/ DAY/ PERSON FIXED PAYOUT OF 42,000/- PER FIXED PAYOUT OF 42,000/- PER
SEAT/MONTHSEAT/MONTH DURATION 2 YEARSDURATION 2 YEARS BI MONTHLY PAYMENTBI MONTHLY PAYMENT

BPO PROJECTSBPO PROJECTS
PROJECT 4 : MICROSOFT SECURITY CODE PROJECT 4 : MICROSOFT SECURITY CODE GENERATIONGENERATION
NOS OF SEATS : 10 NOS OF SEATS : 10 TENURE : 2 yrs MINTENURE : 2 yrs MIN RATE 0.035 USD PER CODERATE 0.035 USD PER CODE DAILY BILLING : Rs 21000/- min for 10 seatsDAILY BILLING : Rs 21000/- min for 10 seats PAYMENT : DAILY BASIS IN USD DIRECT PAYMENT : DAILY BASIS IN USD DIRECT
FROM USAFROM USA

BPP PROJECTSBPP PROJECTS
PROJECT 5 : ATM SETUP ALL OVER INDIAPROJECT 5 : ATM SETUP ALL OVER INDIA SCOPE SETTING UP ATM FOR MNC & SCOPE SETTING UP ATM FOR MNC &
NATIONALIED BANKS ALL OVER INDIANATIONALIED BANKS ALL OVER INDIA CARPENTARY WORK & TILING/PAINTINGCARPENTARY WORK & TILING/PAINTING PER ATM AVERAGE RATE OF 1.5 LAKHSPER ATM AVERAGE RATE OF 1.5 LAKHS MIN 3000 ATM GUARENTEED PER STATEMIN 3000 ATM GUARENTEED PER STATE MIN TURNOVER PER STATE : 30 CRORESMIN TURNOVER PER STATE : 30 CRORES INVESTMENT PER STATE : 35 LAKHSINVESTMENT PER STATE : 35 LAKHS

BPO PROJECTSBPO PROJECTS
PROJECT 6 : E INSURANCE PROJECTPROJECT 6 : E INSURANCE PROJECT IRDA HAS MADE MANDATORY FOR ALL IRDA HAS MADE MANDATORY FOR ALL
PERSONS IN INDIA TO CONVERT ALL PERSONS IN INDIA TO CONVERT ALL PRESENT INSURANCE POLICIES INTO E – PRESENT INSURANCE POLICIES INTO E – INSURANCE .INSURANCE .
PER FORM Rs 5 for survey and Rs 3 for data entry.PER FORM Rs 5 for survey and Rs 3 for data entry. PAN INDIA WORK GIVEN CITY WISE.PAN INDIA WORK GIVEN CITY WISE. POTENTIAL MIN 60 LAKHS POLICIES IN POTENTIAL MIN 60 LAKHS POLICIES IN
EVERY TIER -1 CITY.EVERY TIER -1 CITY.

BPO PROJECTSBPO PROJECTS
PROJECT 7 : QUIKR SURVEY & DATA PROJECT 7 : QUIKR SURVEY & DATA ENTRY PROJECT.ENTRY PROJECT.
NOS SEATS : 5 MINNOS SEATS : 5 MIN SURVEY PEOPLE : 10 SURVEY PEOPLE : 10 PER SURVEY : 18/- PER SURVEY : 18/- DATA ENTRY : Rs 8/-DATA ENTRY : Rs 8/- All over Bangalore .All over Bangalore .

OTHER BPO WORKOTHER BPO WORK
WE ALSO HAVE :WE ALSO HAVE : INBOUND PROJECTS IN CALL CENTER FROM INBOUND PROJECTS IN CALL CENTER FROM
USA / UK/ AUSTRALIAUSA / UK/ AUSTRALIA OUT BOUND CALL CENTER PROJECTSOUT BOUND CALL CENTER PROJECTS INBOUND AND CUSTOMER SUPPORT IN INBOUND AND CUSTOMER SUPPORT IN
INDIA FORM REPUTED COS LIKE JABONG/ INDIA FORM REPUTED COS LIKE JABONG/ HOME 18 / FLIPKART ETCHOME 18 / FLIPKART ETC
WE SET UP COMPLETE TURNKEY CALL WE SET UP COMPLETE TURNKEY CALL CENTER & NON VOICE BPO WITH CENTER & NON VOICE BPO WITH TECHNOLOGYTECHNOLOGY

HOW TO PROCEEDHOW TO PROCEED SELECT THE BEST PROCESS FROM ABOVE LIST DEPENDING ON YOUR SELECT THE BEST PROCESS FROM ABOVE LIST DEPENDING ON YOUR
CAPABILITIES.CAPABILITIES. SUBMIT YOUR DETAILED PROFILE IF NOT SUBMITTED.SUBMIT YOUR DETAILED PROFILE IF NOT SUBMITTED. ON SUBMISSION AND SELECTION OF THE PROCESS WE WILL SEND YOU ON SUBMISSION AND SELECTION OF THE PROCESS WE WILL SEND YOU
DETAILS OF THE INDIVIDUAL PROCESS WITH TECH , REVENUE AND DETAILS OF THE INDIVIDUAL PROCESS WITH TECH , REVENUE AND COMMERCIAL DETAILS.COMMERCIAL DETAILS.
COME DOWN TO BANGALORE FOR TECH/COMMERCIAL DISCUSSIONS.COME DOWN TO BANGALORE FOR TECH/COMMERCIAL DISCUSSIONS. ON FINALISATION WE GET YOUR PROFILE SHORT LISTED.ON FINALISATION WE GET YOUR PROFILE SHORT LISTED. ON SHORT LISTING OTHER DOCS HAVE TO BE SUBMITTED TO CLEINT FOR ON SHORT LISTING OTHER DOCS HAVE TO BE SUBMITTED TO CLEINT FOR
SIGN UP OF SLA.SIGN UP OF SLA. ON SIGNING OF SLA YOU GO THROUGH TECH TRAINING AND ON QUALITY FOR ON SIGNING OF SLA YOU GO THROUGH TECH TRAINING AND ON QUALITY FOR
SIX SIGMA WHICH IS COMPULSARY FOR ALL THE ABOVE PROCESS. IT IS SIX SIGMA WHICH IS COMPULSARY FOR ALL THE ABOVE PROCESS. IT IS ASSUMED THAT YOUR MANPOWER IS READY AND EXPERIANCED IN THIS ASSUMED THAT YOUR MANPOWER IS READY AND EXPERIANCED IN THIS KIND OF WORK.KIND OF WORK.
SAMPLING AND TRIAL DATA IS GIVEN TO THE CENTER.SAMPLING AND TRIAL DATA IS GIVEN TO THE CENTER. START OF COMMERCIAL WORK. START OF COMMERCIAL WORK. WE HAND HOLD YOU FOR 2 MONTHS AND SORT OUT ANY ISSUES WITH THE WE HAND HOLD YOU FOR 2 MONTHS AND SORT OUT ANY ISSUES WITH THE
CLIENT/ PROCESS IF ANY.CLIENT/ PROCESS IF ANY.

BENEFITS OF BPO INDUSTRYBENEFITS OF BPO INDUSTRY
SUNRISE INDUSTRY WITH 15-20 YEARS SUNRISE INDUSTRY WITH 15-20 YEARS LIFELIFE
PRESTIGIOUS/SCOPE OF EXPANSIONPRESTIGIOUS/SCOPE OF EXPANSION NO CORPORATE TAX ON USD BILLINGNO CORPORATE TAX ON USD BILLING GOVT SUPPORT & INCENTIVES GIVEN.GOVT SUPPORT & INCENTIVES GIVEN. MAN POWER EASILY AVAILIABLE.MAN POWER EASILY AVAILIABLE. RURAL BPO INCENTIVES BY MOST RURAL BPO INCENTIVES BY MOST
STATE GOVT STATE GOVT

OUR INDIA CORPORATE OUR INDIA CORPORATE OFFICE IN BANGALOREOFFICE IN BANGALORE

OUR INFRASTRUCTUREOUR INFRASTRUCTURE

ONE OF OUR CENTERSONE OF OUR CENTERS

CONTACT DETAILS CONTACT DETAILS
ISLE WORTH TRADELINKS ( HK) LIMITED, , ISLE WORTH TRADELINKS ( HK) LIMITED, , JEEVAN BHEEMA NAGAR MAIN ROAD, JEEVAN BHEEMA NAGAR MAIN ROAD, BANGALORE 560075BANGALORE 560075
PHONE : 099800-78517PHONE : 099800-78517 FACEBOOK : FACEBOOK :
https://www.facebook.com/profile.php?id=100006356147833
LINKED IN : LINKED IN : http://hk.linkedin.com/pub/isleworth-tradelinks-hk-ltd/9b/35/b87/

ISLEWORTH TRADE LINKS ISLEWORTH TRADE LINKS ( HK) LTD. BLOCK A, 15 F HILLER COMM BLDG, 65-67 ( HK) LTD. BLOCK A, 15 F HILLER COMM BLDG, 65-67
BOHNHAM STRAND, SHEUNG WAN , BOHNHAM STRAND, SHEUNG WAN , HONGKONGHONGKONG