BPMN 2.0 patterns & real life examples

18
BPMN 2.0 Patterns... … some real life examples dr. Tomislav Rozman BPMN 2.0 patterns slideshow by Tomislav Rozman is licensed under a Creative Commons Attribution 4.0 International License.

Transcript of BPMN 2.0 patterns & real life examples

Page 1: BPMN 2.0 patterns & real life examples

BPMN 2.0 Patterns...… some real life examples

dr. Tomislav Rozman

BPMN 2.0 patterns slideshow by Tomislav Rozman is licensed under a Creative Commons Attribution 4.0 International License.

Page 2: BPMN 2.0 patterns & real life examples

About

● Process patterns were prepared for or in between the workshops with my clients and partners. Examples are partial mappings of real situations.

● You are free to reuse it according to Creative Commons Attribution 4.0 International License.

● Process models were designed using BPMN.IO tool, a derivate of Camunda.

● If you need .bpmn versions of the process models, please write to me: [email protected]. You can open them in: BPMN.io, Camunda, Yaoquiang, Bonita BPM and possibly other tools.

2

Page 3: BPMN 2.0 patterns & real life examples

1. Multiple process start

Problem: how to react if company receives the invoice in different formats?

3

Page 4: BPMN 2.0 patterns & real life examples

2. Reusable process

Problem: Design a reusable process of document scanning

4

Page 5: BPMN 2.0 patterns & real life examples

3. Compensation activity

Problem: If a person makes a mistake within a process, how to undo?

5

Page 6: BPMN 2.0 patterns & real life examples

4. Manual activity

Problem: Manual process of handling incoming mail needs standardization. Let’s design AS-IS process:

6

Page 7: BPMN 2.0 patterns & real life examples

5. Escalation or error

Problem: Employee needs to forward the task to another (upper level) employee.

7

Page 8: BPMN 2.0 patterns & real life examples

6. To interrupt or no?

Problem: Some events interrupt the meeting, some not. How to design them?

8

Page 9: BPMN 2.0 patterns & real life examples

7. Automating activities

Problem: When designing or optimizing TO-BE process, we want to show which activities will be handled by BPM system:

9

Page 10: BPMN 2.0 patterns & real life examples

8. Another way of interrupting the process

Problem: Normal (sub)process can be interrupted by event-process (dotted).

10

Page 11: BPMN 2.0 patterns & real life examples

9. The difference between signal and message

Problem: How to react to broadcasted or direct message, which triggers the process?

11

Page 12: BPMN 2.0 patterns & real life examples

10. BPM without programming? No way.

Problem: How to model the code processing on BPM system?

12

Page 13: BPMN 2.0 patterns & real life examples

11. Communication between IS

Problem: Our IS must communicate with external IS. How should we model this scenario?

13

Page 14: BPMN 2.0 patterns & real life examples

12. Transactions

Problem: If anything can go wrong, it will. How to prepare to expected problems within the process?

14

Page 15: BPMN 2.0 patterns & real life examples

13. Complicated decisions

Problem:

We have complicated business rule and the process model looks complicated.

Can we simplify it?

15

Page 16: BPMN 2.0 patterns & real life examples

13. Decision table for the previous slide

On the previous slide, we have simplified complex decisions using Business Rule task. Here is the accompanying decision table (using DMN).

16

Page 17: BPMN 2.0 patterns & real life examples

14. Top level modeling

Problem: I am used to EPC diagramming and I think I won’t be able to learn BPMN.

Answer: You can use BPMN in EPC-ish way: using collapsed processes and input/output documents

17

Page 18: BPMN 2.0 patterns & real life examples

Last but not least

Like it, share it, comment it!

And of course, don’t forget to reuse (with contribution) it in your projects.

If you want to learn how to manage business processes, you can attend our live or on-line learning courses:

○ ECQA Certified Business Process Manager - Foundation and Advanced level○ ECQA Certified Business Process Manager in Higher Education Institutions

Website: BICERO ltd.

E-mail: [email protected]

LinkedIn: Tomislav Rozman 18