BPM - Process & Workflow Management, Reiner Siebert

8/6/2019 BPM - Process & Workflow Management, Reiner Siebert

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Process & Workflow Management

Organization and Projects

Reiner Siebert, FT3/EKProcess & Workflow Management


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Research and Technology

Process & Workflow Management - Organization and Projects -

2

Reiner Siebert, FT3/EK - 12.07.01Confidential

Contents

1. IntroductionWorkflow Management - Our Point of View

2. OrganizationDepartment and Team

3. Workflow Research OverviewMotivation and Project Areas

4. Project Area WEPFlexible Workflow Management for Engineering Processes

5. Project Area COWCross-Organizational Workflow Management


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3


With Workflow

Processes

Workflows

Workflow Management for Engineers

Traditional

ProcessData

Actors ApplicationsFirstRFO

prototype(F)

ReleaseCADmodels (E)

Workflow Management System


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4


Workflow - Terms and Definitions

Workflow is

the automation of a business process, in whole or part, during

which documents, information, or tasks are passed from one

participant to another for action, according to a set of procedural

rules. (WfMC)

Workflow Management System is

a software system that manages the execution of workflows by

interpreting process definitions.

The system supports the definition and administration of workflow

schemes as well as the execution and monitoring of workflow

instances. (WfMC, GI, DIN)


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5


Goals and Benefits

Operational Aspects

r Reliable and secure process

execution

r Base technology for e-businessapplications

Operational Aspects

r Reliable and secure process

execution

r Base technology for e-business

applications

Strategical Aspects

r Improved process and product

quality

r Simultaneous Engineering-> reduced time to market

-> reduced costs

Strategical Aspects

r Improved process and product

quality

r Simultaneous Engineering

-> reduced time to market

-> reduced costsr Reduced implementation effort

of process applications* Graphical designers* Routing capabilities* Data/application management* Organizational modeling

* Inter-process dependencies* Reuse of process parts

r Transparency and flexibility

r Process monitoring and controlling

r Flexibility to adapt processes

fast, easily, and with low costs

r Integration of supplier processes

r Flexibility to adapt supplier

relationships competitively


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Contents







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7


Organization and Management Structure

IT for Engineering

Alfred

Katzenbach

Virtual Reality

KlausGrebner

KnowledgeManagement

UteJohn

Process ChainProduction

SigiHaasis

AgentTechnologies

KurtSundermeier

DistributedEDM / PDM

MichaelFeltes

Data & InformationManagement

JrgenSellentin

EngineeringApplications

BerndEhrenberg

Process Chain

Development

RobertWinterstein

Process & WorkflowManagement

ReinerSiebert


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Research Cooperations

University of Ulm, Prof. Peter Dadam

4 Workflow management for engineering processes, PhD thesis

University of Stuttgart, Prof. Kurt RothermelUniversity of Kaiserslautern, Prof. Theo Hrder

4 Cross-Organizational workflow management , PhD thesis

University of Erlangen, Prof. Stefan Jablonski

4 Integrated process, product, and project monitoring

4 Flexible and extensible process models

University of Stanford, Prof. Charles Petri

4 Workflow and Agent Technology

University of Twente


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External Partners

Industrial Cooperations and Contacts4 IBM and Lotus Development

Applications and enhancements of Domino.Workflow, MQ Series

4 SAP R3 Workflow

4 Engineering + Design AG (EDAG)Cooperation in Digital Engineering work package supplier integration

4 BMBF-Project iViP

Standards and Boards

4 Workflow Management Coalition (WfMC)

4 OMG, Workflow Facility

4 Society for Computer Science (GI), working group workflow management

4 Engineering Workflow (EWF)

4 eBusiness Standards


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Contents







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Application and Requirements Scenario

Select

Components

Digital

MockUp

Design

Component

Catia

GIS DMU

EngineeringDesign

Changes

Re-

quest First

Proof Details

Agree-ment

Deci-sion

Con-struction

Pro-duction

Engineering

ChangeManagement

by cross-organizational

workflowmanagement

by integrated

process, product,

and projectmonitoring

Process support

by workflowmanagement

technology Supplier process integration

Research on process management technology to define, manage, control,carry out and monitor flexible engineering processes with a special focus onsupplier integration in heterogeneous cross-organizational b2b applications.

SupplierProcesses


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selectcomponent

s

designcomponent

checkDMU

releasecomponent

sCatia

Eval

GISDMU

Workflow Management for Engineering Processes

firstRFOproto-type(F)

releaseCADmodels(E)

PPR(C)

start ofproduc-tion (B)

firstproductioncar(job no. 1)(A)

selectionmodel(F.1) Confor-

mationshell con-struction(D)

FAST(I)

Workschedule(H)

Specifi-cations(G) milestone

quality gate

engineering /development Manuf. startuptechnologystrategy mass productionTOP Level Process - MDS

goal+

date

CATIADMU

SRM GIS

design component goal+

date

CATIA DMU

SRM GIS

design component

Goal-oriented design activities Advanced data release

Focusing on the creative part of work Simultaneous engineering phase

Flexible modeling concepts

Improving process coordination

Validation of workflow correctness

Reliable workflow execution


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Cross-Organizational Workflow Integration

,,po,po,pkjp,

outputdata

inputdata

currentactor

externalactivity

,,po,po,pkjp,

getevent

respon-sible

datain - out

External

Event

sendevent

EventsTrigger

EventsTrigger

Infor-mationInfor-

mation

Organi-zation

Organi-zation

PrivacySecurity

PrivacySecurity

WfMS 1

WfMS 2

Workflow Integration Architecture

Mapping ofdifferent workflow models

Seamless integrationof supplier processes

Coupling ofdifferent Workflow Systems

Various levels of detail Modeling concepts forsecurity and privacy

Integration of supplier systems

Business process flexibilityReliable supplier relationship


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Research on process management technology to define, manage, control, carry out andmonitor flexible engineering processes with a special focus on supplier integration inheterogeneous cross-organizational b2b applications.

Research Priorities Coupling of workflow

systems and applications Transparency, privacy and

security concepts in cross-

organizational processes Standardized monitoring of process nets

Process portal - concepts and architecture

e-Biz Relevant Topics Supplier process integration

Flexibility to adaptprocesses and supplier

relationships competitively Base technology for e-business applications

eBusiness Process Management

Process and

WorkflowIntegration


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Integrated Global

Marketplace DaimlerChrysler-Intranet

n-tier Supplier

other OEM s

First-tier SupplierDaimlerChrysler - DCA

N-Tier Supplier

Global e-Marketplaces require b2b - Process Integration

DaimlerChrysler - DCS

Other OEMs

GlobalIntegrated

ProcessMarketplace

Dynamic connectionof new processes viaa workflow portal

Other OEMs

Explicit process requirements for tradingand procurement of process services

Flexible selection ofassociated partner processes


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Customers

Suppliers

Buyers

Platform Services

eBusiness Process Management Framework

Platform Services

Security Services

User Interface

PortalServices

Systems Interface

Integration

Services

Global Process Marketplace

in Anlehnung anCOVISINT-Architectur

Process

Integration Services

cross-organizational

Process Monitoring Workflow Integration

Basic

Process Services

web-based

Organization Manager

Workflow Management

Role based

access Application

Integration

Information

Management


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Contents







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Research Project WEPWorkflow for Engineering Processes

Contact:

Reiner Siebert, FT3/EKThomas Beuter, FT3/EK


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WfMS: Coordination of flow ofcontrol

DesignComps

SelectComp

s

DesignComps

CheckDMU

Release

Comps

and flow of data among activities

unstructured

structured structured

The Problem with Respect to Engineering Processes

PFMS

AEMAPASS DIALOG

4DNav virtualworkshopCATIA

smaragd

SRM

GIS

Application systems: provide functionality for eachtask


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PFMS

DIALOG4DNavvirtualworkshop

The WEP approach:

unstructured sub process goal-oriented activitydescribe the goal and not the way

AEMAPASS

WfMS

unstructured

: Coordination of flow ofcontrol

Application systems

Executive with related role

Select

Comps

Desig

nComp

s

CheckDMU

Releas

eComps

CATIA

smaragd

SRM

GIS


Catia

Eval

GISDMU

Unstructured Subprocesses in WEP

structured structured

goal

+

date

CATIADMU

SRM GIS

Design Comp

set dates to goals milestones

multiple milestones enable advanced data release F Simultaneous Engineering


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WfMS: Coordination of flow ofcontrol

Executive with related role

SelectComp

s

Design

Comps

CheckDMU

Release

Comps


Advanced Data Release in WEP

goal

+date

CATIADMU

SRM GIS

Design Comp

goal

+

date

4Dnav DMU

GIS

Check DMU

CoordinatedSimultaneous

Engineering

mismatches are detected earlier-> reduces process time

allows synchronous interactionslike video conferences / shared applications-> less time consuming iteration loops

less obsolete information by automatic notificationswhen new data is arrived

advanc

ed

data

release


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product

model

WfMS

Flexible Control Structures in WEP

SelectComp

s

DesignComps

CheckDMU

Release

Comps

The WEP approach: variable parallelism

defining rules on product model: traverse feature

traverse feature describes properties (= features)current product structure must fulfil at runtime

travers

ef

eatu

re


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WfMS

productinstance

Flexible Control Structures in WEP

SelectComp

s

DesignComps

CheckDMU

Release

Comps

The WEP approach: variable parallelism

at runtime current product structure is automaticallytraversed

travers

efe

atu

re

DesignComps

DesignComps

for each traverse hit a new parallel workflow block isautomatically initiated by the WEP WfMS


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Contents







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Research Project COWCross-Organizational

Workflow Management

Contact:

Reiner Siebert, DaimlerChryslerOttokar Kulendik, University of Stuttgart

Michael Storch, Engineering & Design AG


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Supplier Process Integration

Current Situation

More or less defined processes

Various levels of IT-support

Loosely coupled process parts

Informal collaboration

Problems

Integration reduced to informa-tional

aspects (data exchange)

Unsufficient process coordination

Low communication support

Lack of common process tracking

No security/privacy mechanisms

Process

PlanningProofDesign

Process

PlanningProofDesign

External Process (Application/Workflow?)

Internal Process (Application/Workflow?)

( L


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Supplier Workflow Integration

Goal

Integration of manufacturer and

supplier processes by workflowmanagement applications

Benefits

Reliable execution support Cooperation support

Workflow status monitoring

Security and privacy of process

information

Reuse of proprietary workflows

Efficient supplier integration Flexible process changes

,,po,po,pkjp,

outputdata

inputdata

currentactor

externalactivity

,,po,po

,pkjp,get

event

respon

-sibledata

in - out

Externa

l

Event

sendevent

EventsTrigger

EventsTrigger

Infor-mationInfor-

mation

Organi-zation

Organi-zation

PrivacySecurity

PrivacySecurity

Workflow Integration Architecture

WfMS 1

WfMS 2


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EDAG Research Cooperation

Project Organization

Duration: 2000-2003

FT3/EKEffort: ~ 8 MYWork Package: Ottokar KulendikManagement: Reiner Siebert

EDAGEffort: ~ 2 MY

Work Package: Michael StorchManagement: Ullrich Kleinhans

Development Program: S203Responsibility by EDAG

DC: Rainer GnchwitzEDAG: Mr. Arau

Transfer Program: MST

Scope: Process Integration

Engineering workflow Data management: EDM/PDM

Project management Cooperative development

Current Results and Project Plan

Scenario evaluation and modeling Process and workflow integration

requirements analysis State of the art in research,

products and standards 2001: Concepts and Architecture

2002: Implementation 2003 Transfer and Validation


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Departments and Responibilities

PL Gesamt-projekt

PLKonstruktion

Tr

PL Berechn./Simulation

PL Proto-typenbau

PL VersuchPL PlanungPL Planung/Produktion/Produktion

PLEntwicklung

PLKonstruktion

(FGS Tren)

PL Berechn./

Simulation

PL Proto-

typenbau

PL VersuchPLPlanung

/Produktion

EDAG

PL Gesamtfz./ DMU

VerantwortungTr-Entwicklung

VerantwortungGesamtfahrzeug

-Entwicklung

DaimlerChrysler AG

SzenarioKonstruktion/Berechnung

Szenario

Versuch

Szenario

Planung


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Process Scenario Simulation

BerechnungModul Tr

Konstruktion

Modul Tr

KonstruktionGesamtfahrzeug

EDAG

DaimlerChryslerRolle

Berechnung

Gesamtfahrzeug

Berechn.i.O.?

1.

Informations -stand

vernetzen (3)

Modul-Berechnungen

durchfhren(6)

Gesamtfahrzeug-Vernetzung

durchfhren (4)

Berechn.i.O.?

Gesamtfahrzeug-Berechnungen

durchfhren (7)

Anforderungenan Fachabt. DC

formulieren (5)

Rckmeldungenaus Fachabt. DC

sammeln (9)

Ja

Informationsstand

optimieren (12)

weiter (1)

Optimierungenerarbeiten (8)

Nein

Nein Optimierungenerarbeiten (10)

Freigabestanderstellen

(14)

Ja

2. 3. 4.

Informations-stand

prfen (2)

Rckmeldungender FA

prfen (11)

Informations -stand

erstellen (1)

Rckm.i.O.?

Nein

Ja

Info ber Terminneuer

Berechnungs-

stand (13)

Freigabestandprfen

(15)

5.

Liefertermineabstimmen ()

Liefertermineabstimmen (1)


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o Coupling & monitoring of integratedprocesses

o Complex dependencies betweendata and events of processes

o Autonomy concerning workflowmanagement

o Integration of existingheterogeneous WfMS

o Privacy of internal information

o Flexibility & reuse of Workflows

o Common view on cross-

organizational workflow

o Top-down & Bottom-up Modelling

Requirements and Concepts

WfMS 1 WfMS 2

* One extensible, refineableexternal workflow meta schema

Cross-organizational

High-Level Workflow

External

Workflow

External

Workflow

DaimlerChrysler Supplier

InternalWorkflow

InternalWorkflow

* Indirect coupling and indirectworkflow dependencies


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eBusiness Standards for Workflow-Integration

eCo .NET,BizTalk

OAGIS RosettaNet ebXML

Interaction

paradigmService

Message,

Service,

Process?

Message- /

ProcessProcess Process

Lifecycle

supportTrading

Trading,

CouplingCoupling Coupling

Trading,

Coupling

Application

domainHorizontal Horizontal Horizontal (?) Vertical (?) Horizontal

Subject FrameworkFramework

(Product)Content

Content,

Framework,

Methodology

Content,

Framework,

Methodology

BPM - Process & Workflow Management, Reiner Siebert

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