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Poland – Active trade & investment platform

3 key pillars• GREAT

• UKTI Campaign Team

• BPCC Trade Team

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BPCC Trade Team:What is it that we do/offer:• 3 hours of free research

• Business Centre

• Instant Trade Data

• Digital Products

• Events/Campaigns/Webinars

• B2B Matching

Our Core Products are part of a wider eco system:• Logistics

• Communication & Media

• Office Set Up / BPO / SSC

• Other Business Support

• Real Estate

• Complex Business Research

• Legal

• Recruitment

• IT

4

Digital Delivery…creating a seamless route to

market

• Attract• Triage• Deliver

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Plan: BPCC Tradestats - your market opportunity in minutes

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Promote: BPCC E-Brochure promo test

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Deliver: BPCC WebPl – e promote & e commerce

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The British Business Centre Network, Poland

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Current facilities offer:

• Hot desks – 22

• Conference/meeting room (up to 8 people)

• Boardroom/Conference room (up to 25 people – 50m/2)

• Large Conference Room (up to 100 people – 140 m/2)

• Training space

• Workshops

• Product launches

• Fast broadband (50 Mb/s)

• Wi-Fi

• Webinar and video conferencing

• Printer, scanner, photocopier

• Coffee point

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MetricsCore Metrics

• Service Deliveries

• Business Wins (TGV)

Additional Measures

• Company Landings e.g. branch / subsidiary established in market

• Membership growthperception of membership benefits

• Performance per FTE benchmarking team performance

• Cost recoverye.g. revenue as a percentage of cost

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Emerging Europe Rollout

• Replicate across EE – sized by market potential: local market focus

• Optimize digital – website, webinars, RTM products

• Standardise offer to customers

• 1 highway to market which branches into market focused country platforms

• Consistent diagnosis of customer needs

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Lessons Learnt

• Robustness and sustainability

• Revenue generation and cost recovery

• Pipeline generation-new companies

• Partnerships – UK and in market

• Build time – take time to get it right at the start pays off

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High Performance Delivery

• Consistency of planning and metrics – regional level

• Muscle build the Chambers

• UKTI Interface

• Change Management & upskilling

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Thank your for your attention!

For further information please contact:

Martin Oxley: Martin.Oxley@fco.gov.uk

Or

Patrick Ney: Patrick.Ney@bpcc.org.pl