Bournemouth, Poole & Dorset...Bournemouth, Poole & Dorset Adult Care & Support Services Directory...
Transcript of Bournemouth, Poole & Dorset...Bournemouth, Poole & Dorset Adult Care & Support Services Directory...
Bournemouth, Poole & DorsetAdult Care & Support Services Directory 2015
www.carechoices.co.uk
In partnership with
The comprehensive guide to
choosing and paying for care
• Home support • Specialist care • Useful contacts • Care homes
www.luxurycare.co.ukLuxury care in Luxury care homes
Bournemouth & Poole’s premier dementia care homes
We follow the Dr. Gemma Jones model of care giving which concentrates on four different behavioural stages in dementia.
We are able to provide support, prompting and reassurance in the earliest stage, followed by increasing supervision, social stimulation and help with personal care as the stages progress.
We can also meet the general needs and disabilities of old age on a twenty four hour basis as the home is well equipped with a range of equipment, such as hoists, assisted baths and walk-in showers, pressure relieving mattresses and cushions etc, to support older people.
We aim to meet each resident’s specific needs, including health, social, cultural, religious and dietary needs. To achieve this, we will ensure that all residents have a care plan detailing each of their individual care needs and how these will be met.
Our friendly and caring staff are committed to providing every resident with individual care and attention in a safe, homely and warm environment, with consistent high standards of service and care. Our rooms have en-suite facilities, underfloor heating, television, wireless call systems and telephone facilities.
26 Tower Road, Branksome Park,
Poole, BH13 6HZ
Aranlaw House Care HomeTel: 01202 763367
1 Clifton Road, Southbourne,
Bournemouth, BH6 3NZ
Seabourne House Care HomeTel: 01202 428132
16-17 Blair Avenue, Lower Parkstone,
Poole, BH14 0DA
Regency Manor Care HomeTel: 01202 715760
3Visit www.carechoices.co.uk for further assistance with your search for care
Welcome 4
Where do I start? 4
Help and advice 4
Regions covered by this Directory 6
My life my care 6
Your assessment 7
National developments in care and support 8
The new Care Act and what it means for you 8
Personal Budgets and Direct Payments 8
Leaving hospital and staying independent 9
Reablement and rehabilitation 10
NHS continuing healthcare 10
Occupational therapy 10
Sight and hearing services 11
Telecare and assistive technology equipment 12
Carers information 13
Supporting unpaid carers 13
Respite care and short stays 14
Carers Direct 14
Staying safe from falls 15
Keeping active 15
Living well 15
Making life easier in your home 16
In the living room 16
In the bedroom 17
In the kitchen 18
In the bathroom 19
Independent home care providers 20
Home care agency checklist 21
Dorset home care providers listing 23
Poole home care providers listing 27
Bournemouth home care providers listing 29
Further local help 31
Handy Van Repair Service 31
Day services 31
Dorset Partnership for Older
People Programme - POPP 31
Safe and Independent Living - SAIL 32
Housing with care 32
Sheltered housing 32
Extra Care housing 32
Housing and support for younger adults 33
Specialist care services 34
Physical disability 34
Learning disability 35
Mental health 35
Dementia care 35
Residential dementia care checklist 38
Care homes 39
Types of care home 39
Care homes checklist 41
Out of area care options 42
This Directory’s helpline 42
Paying for care 42
Paying for your own care 42
What will you have to pay for your care? 43
Third party payments for care home fees 45
Care fees can increase 45
Essential information 46
Inspection and registration of care services 46
Comments, compliments and complaints 46
Have your say about local services 47
Protecting vulnerable adults 47
The Registered Nursing Homes Association 48
Legal help and advice 49
Useful contacts 50
Care homes and care homes with nursing listings 55
West Dorset 55
North Dorset 63
Purbeck 66
East Dorset 67
Poole 75
Bournemouth 81
Index 90
Contents
Bournemouth, Poole and Dorset Councils’ distribution of this publication does not
constitute their support or recommendation of any of the products or services advertised
or listed within. All the listings in this publication are supplied by the Care Quality
Commission and neither Bournemouth, Poole and Dorset Councils nor Care Choices Ltd
can be held responsible for any errors or omissions.
Alternative formats This Directory is available electronically at www.carechoices.co.uk. There is also a Browsealoud option for those
requiring the information in the spoken word.
To obtain extra copies of this Directory, free of charge, call, Bournemouth Care Direct on 01202 454979,
Poole Adult Social Care Help Desk on 01202 633902 or Dorset County Council Adult Access Team on 01305 221016.
4 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
Bournemouth, Poole and Dorset Councils are committed
to finding new ways to improve health and social care in
the county and are working with partners such as NHS
Dorset and voluntary organisations to support people to
stay healthy and independent for as long as possible and
lead full and active lives.
A Better Together programme will transform services
over the coming years to make the best use of available
resources, and ensure people receive better care and
support closer to home. For further information on the
Better Together programme go to: www.dorsetforyou.
com/better-together
People finding it hard to manage on their own, and
their families, need to know where they can go for advice
and help on the many adult social care services available
locally. This Directory is an important source of that
information.
There are many appropriate services provided by
different organisations, including councils, voluntary
organisations, private care agencies and the NHS. In this
Directory, which covers a large area, three councils are
responsible for community care services:
• Bournemouth Borough Council (Adult Social Care),
• Borough of Poole (Adult Social Care), and
• Dorset County Council (Adult and Community Services).
Throughout the text, for ease of use, the services are
described as coming from ‘Adult Social Care’.
Where do I start?
Help and advice
Welcome
Adult Social Care assesses need and provides information,
advice and services to the people of Bournemouth, Poole
and Dorset, 24 hours a day, 365 days a year. Adult Social
Care supports all adults who have physical disabilities,
learning disabilities, mental health issues, a sensory
loss or general frailty. The aim is to actively promote
independence and choice and help people to be self-
reliant and live in their own homes for as long as possible.
When this is no longer possible they help people to
choose good quality supported housing or care homes.
If you need any form of advice about help to remain
independent, or about your care options, you should
phone your relevant Adult Social Care department to
request an assessment. Contact details can be found
below.
Anyone can ask for an assessment, regardless of their
financial situation. The assessment and advice is free. You
may be asked to make a financial contribution towards
services arranged for you, which could be the full cost of
the service for people who can afford to pay.
Adult Social Care will always provide support and advice,
even if they cannot pay for the help you need. They will do
their best to help get you back to living independently.
One in 10 people in the UK care for friends or family
members. Adult Social Care supports unpaid carers in
various ways, for example by providing training, links to
support groups and assisting carers to get a break from
their caring responsibilities.
This Directory contains information about the services
available to people in Bournemouth, Poole and Dorset.
These include:
• the protection of vulnerable adults;
• assessment of needs;
• advice about social care, health, housing and money;
• short term help at home to recover your independence
after an illness or a crisis;
• equipment to support independence;
• adaptations to the home environment;
• benefits advice;
• meals at home;
• social activity;
• support for carers and providing breaks;
• personal care at home;
• Personal Budgets and Direct Payments; and
• care homes and care homes with nursing.
Bournemouth Care Direct
Bournemouth Borough Council
Tel: 01202 454979 Email: [email protected]
Web: www.mylifemycare.com
Poole Adult Social Care Help Desk
Tel: 01202 633902 Email: [email protected]
Web: www.mylifemycare.com
Dorset County Council Adult Access Team
Tel: 01305 221016 Email: [email protected]
Web: www.mylifemycare.com
Thinking of moving into a care home – or just needing a little extra help at home?
We’re here to help
RESIDENTIAL | DEMENTIA | RESPITE | NURSING | ASSISTED LIVING | HOME CARE
Registered Charity No. 1014697
Bournemouth
1
Weymouth
Crewkerne
Gillingham
2
3
45
6 Ferndown
Poole7 Dorchester
8
9
10
11
13
Christchurch12
15
14
Our locations throughout Dorset:
To request a brochure, arrange a visit or fi nd out more, go to our website, call or send us an email
www.care-south.co.uk | 01202 712400 | [email protected]
Alexandra HouseParkstone, Poole
01202 746640
Buxton House Weymouth
01305 760834
Castle Dene Bournemouth
01202 397929
Dorset HouseHamworthy, Poole
01202 672427
Elizabeth HouseParkstone, Poole
01202 744545
Fairlawn, Ferndown 01202 877277
Maiden Castle House Dorchester
01305 251661
Residential care homes
1
2
3
4
5
6
7
8 Mount Pleasant Weymouth
01305 760903
Queensmead Christchurch
01202 485176
St MartinsGillingham
01747 823221
Talbot View Bournemouth
01202 537571
Templeman House Bournemouth
01202 537812
The Fearnes Bournemouth
01202 296906
East Dorset 01202 394000
West Dorset 01460 270500
9
10
11
12
13
14
15
Home care offices
Whatever your care needs, we know that it’s the care that counts – the quality care of all our residents and home care customers.As a leading provider of residential and home care across Dorset, we offer compassionate residential and dementia care in a home-from-home atmosphere. We also provide care to anyone who needs support in their own home, from young people and adults with disabilities, to older people who need a helping hand with their daily lives.
Whether you’re looking for care in your own home, a short respite stay or a new home, we offer a warm welcome, compassionate care, comfort and peace of mind.
6 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
WEST DORSET
NORTHDORSET
PURBECK
EASTDORSET
POOLE
BOURNEMOUTHChristchurch
Lyme Regis
Weymouth
Bill of Portland
Sturminster Newton
Shaftesbury
Gillingham
Blandford
Forum
Wimborne
Minster
Ferndown
Wareham
Swanage
Dorchester
Bridport
Charmouth
Sherborne
Regions covered by this Directory
We believe that everyone should be able to live safely and
independently in their own homes for as long they can,
but at some point in our lives many of us will need help to
look after ourselves: perhaps because of illness, accident,
disability or simply getting older and more frail.
If you need help for yourself or for a relative or friend,
www.mylifemycare.com provides information and advice
to support you to make informed choices and decisions
about care and support.
Find out about:
• how to live safely and independently at home
including equipment to aid your daily living and care at
home;
• social and eating opportunities
including lunch clubs, day opportunities and befriending
schemes;
• transport options to help you get out and about;
• information and support for carers
including advice and information about looking after
yourself and taking a break from caring;
and much, much more.
www.mylifemycare.com
West Dorset 55
Beaminster 55
Bridport 55
Charmouth 55
Dorchester 56
Lyme Regis 58
Sherborne 59
Weymouth 59
North Dorset 63
Blandford 63
Gillingham 64
Shaftesbury 65
Sturminster Newton 65
Purbeck 66
Swanage 66
Wareham 66
East Dorset 67
Christchurch 67
Ferndown 69
Verwood 71
Wimborne 71
Poole 75
Bournemouth 81
Care homes/care homes with nursing listings
Home care providers
Dorset 23
Poole 27
Bournemouth 29
7Visit www.carechoices.co.uk for further assistance with your search for care
Before they can arrange care services for you or provide
a Personal Budget for your social care, Adult Social Care
must assess your needs. Social workers, housing staff and
health professionals may work with you and your carer to
identify what your needs are and how they might best be
met.
The assessment is based on your circumstances and will
be different for each person. A social worker/care manager
will look at ways to best meet your agreed outcomes and
goals.
The best way of meeting your goals will then be
discussed with you, sometimes with an occupational
therapist’s help. If you already have a relative or friend who
is your carer, they can also be assessed if they wish.
Once your needs have been assessed and your desired
outcomes established, Adult Social Care will decide if you
are eligible for their help.
A financial assessment will also take place, to determine
how much you can afford to contribute towards the cost
of your care.
Am I eligible for an assessment?
To be eligible for an assessment, you may have one or
more of the following:
• sight or hearing difficulties;
• mental health needs;
• frailty because of old age;
• on-going care needs when you leave hospital;
• learning disabilities;
• permanent, substantial physical disabilities;
• a long term illness; or
• problems related to substance misuse.
Alternatively, you may provide regular unpaid care
for someone and subsequently be eligible for a carer’s
assessment.
Who can refer you for an assessment?
You can be referred by:
• yourself or a relative, friend or neighbour;
• a social worker or health professional such as a doctor or
health visitor; or
• any other agency.
If you wish to request an assessment or need more
information, telephone your local Adult Social Care office
(contact details are on page 4). They will arrange for an
interpreter if you do not speak English or if you use sign
language.
What does the process involve?
The assessment of your needs will involve your social
worker talking with you, your carer (if you wish) and other
people who know you well, about different aspects of
your life. These discussions may include your physical
health, your emotional health, how you manage to look
after yourself, what outcomes you are looking for from
the care and support provided and your current family
and support networks. Methods of best meeting your
needs and achieving your outcomes will be discussed and
agreed with you.
Do I have a say in what services I get?
After your needs have been assessed, Adult Social Care will
advise you about services you may be eligible for and your
Personal Budget (explained on page 8) to help you meet
your care needs. They will discuss with you:
• the type of help you think you need to meet your
outcomes;
• when you think it is needed;
• who will be providing the assistance;
• how long they will be with you;
• how it will be paid for; and
• your religious and cultural needs.
Support plans are reviewed regularly and will include all
references to any Personal Budget you may be eligible for,
to help pay for your care needs.
Your assessment
8 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
If you haven't already heard of the new Care Act, you may
well do so soon. It's a new piece of law which will come
into effect during April 2015, making positive changes to
the way care and support is provided for adults and carers.
Many of the things the Care Act now makes statutory
for councils are things we are already doing or working
towards such as having a Safeguarding Board and
outcome-based assessments. It also introduces new duties
to all councils, designed to ensure that wellbeing, dignity
and choice are at the heart of health and social care.
The changes include:
Carers: For the first time, carers will be recognised in law in
the same way as those they care for, and more will able to
have an assessment of their own support needs.
People who pay for their own care and support: Will be
entitled to an assessment under the law.
Safeguarding: Anyone at risk of abuse will be even better
protected as the Act puts Adult Safeguarding Boards on a
statutory footing.
Care costs: The Care Act also takes into account the findings
of the Dilnot Report into the funding of care and support,
introducing a number of significant changes to how care
is charged for, who has to contribute, and a cap on how
much people will have to pay towards their care. This
comes into effect from April 2016.
The reforms also include council duties on prevention
and wellbeing, information and advice, the national
minimum threshold for eligibility; Personal Budgets,
care and support plans and universal deferred payment
agreements.
The Care Act will mean that a wider range of good
quality services give you more control and help you to
make more personalised choices over your care, resulting
in even better care that works for you.
It is designed to ensure that people receive services that
prevent their care needs from becoming more serious, or
delay the impact of their needs; can get the information
and advice they need to make good decisions about care
and support; have a range of high-quality care providers to
choose from.
Factsheets which provide an overview of the Act
and explain the duties and powers local authorities will
have in the future are available at: www.gov.uk. Further
information will be published as it becomes available.
The new Care Act and what it means for you
National developments in care and support
A Personal Budget is the money a council allocates to
an individual to meet their care and support needs. If
you have been assessed as eligible to receive support
from Adult Social Care, you will be advised of what your
Personal Budget amount is.
Direct Payments are one of the ways that you can
choose to receive your Personal Budget. This means
having money paid into a specific Direct Payments bank
account (that you will need to set up) or into a holding
account arranged by Adult Social Care. You can then use
this money to purchase your own care, rather than the
council arranging it for you.
Personal Budgets and Direct Payments
Direct Payments gives you choice and control over your
care and you can use your Personal Budget to buy services
directly from Adult Social Care or other sources; you
cannot use it to buy healthcare or long term residential
care.
Some people use their money to buy care or support;
help with everyday tasks such as washing or getting
dressed, from agencies or organisations, or employ a
personal assistant.
The outcomes of your assessment may have identified
other areas of life; for example leisure and social activities
and in this case you may wish to purchase day care or
recreational pursuits.
For more information about Personal Budgets or Direct
Payments, please speak to your social worker or care
manager.
Personal health budgets
These were introduced nationally in 2009 and have
continued to grow – 636,000 people already have social
9Visit www.carechoices.co.uk for further assistance with your search for care
care budgets and the NHS is learning from and building
on this experience.
The budgets are already available for people who are
eligible for NHS Continuing Healthcare. A personal health
budget is an amount of money to support a person's
identified health and well-being needs, planned and
agreed between the person and their local NHS team. The
aim is to enable people with long term conditions and
disabilities to have greater choice, flexibility and control
over the healthcare and support they receive.
Patients have had a 'right to ask' for a personal health
budget since April 2014 and this became a 'right to have'
from October 2014.
NHS care will continue to be free for patients at the
point of use.
Bournemouth Care Direct
Tel: 01202 454979
Email: [email protected]
Web: www.mylifemycare.com/personal-budgets
Borough of Poole Adult Social Care Help Desk
Tel: 01202 633902
Email: [email protected]
Web: www.mylifemycare.com/personal-budgets
Dorset County Council Adult Access Team
Tel: 01305 221016
Email: [email protected]
Web: www.mylifemycare.com/personal-budgets
Personal Budgets and Direct Payments continued
Adult Social Care and the NHS work very closely together to
ensure that hospital patients are discharged safely and are
able to return to home life as quickly as possible. Social care
staff are available to help with information and advice when
you are ready to leave hospital.
No matter which hospital you are in, you can request an
assessment of your needs to help you stay independent and
confident when you return home. The assessment involves
asking you about your needs and what is required to help
you live safely and independently at home. There will also
be an explanation of any charges that may be made.
A relative, carer, or a member of the hospital staff may
also approach the hospital social care team and ask them to
carry out an assessment, but this will not go ahead unless
you agree.
If you already have a social care service in place Adult
Social Care will make an assessment of any other needs you
may have after your stay in hospital.
Carers should be offered an assessment and may also
need advice and support. The hospital social care team is
available to discuss any issues with them and also give them
details of carers’ support groups.
Adult Social Care can also introduce you to local voluntary
organisations who can help with a variety of services such as
laundry and domestic cleaning, or sitting services.
Borough of Poole also works with people who are being
discharged from hospital who are not eligible for financial
assistance from Adult Social Care services, sometimes
known as self-funding clients.
A social worker will visit these clients and undertake a
full assessment of the person’s needs. The social worker
will help people with information, advice and support
about appropriate community services which can include
information about care homes, home care, benefits
information and day opportunities. They will also signpost
people to other services that may be able to help.
Dorset residents being discharged after a stroke from
Dorset County Hospital (Dorchester), Royal Bournemouth,
Christchurch or Poole hospitals are supported through
a Stroke Coordination service. This provides advice and
information, support and signposting to help people to
become as independent as possible.
Poole residents being discharged from Poole Hospital
following a stroke are also supported by a Stroke
Coordination service. This service provides information,
support and signposting to ensure that people have the
information they need to make choices which enable them
to live as independently as possible after a stroke. The
Stroke Coordination service can also refer clients to the care
management team and psychological support services
if additional care support is required, based on identified
need.
At Bournemouth Hospital, Bournemouth Churches
Housing Association’s Leaving Hospital Support Service
makes your return as simple and stress-free as possible.
It’s a free service funded by the Royal Bournemouth and
Christchurch Hospitals NHS Foundation Trust, Bournemouth
Borough Council, Borough of Poole, Dorset County Council
and Hampshire County Council. For more information
phone 0845 260 0745.
Leaving hospital and staying independent
10 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
NHS continuing healthcare is provided solely by the NHS if
you have extensive healthcare needs. This is free of charge,
wherever it is delivered and can be provided in any setting.
In your own home the NHS funds all care required to meet
your assessed needs. In a care home, the NHS makes a
contract with the home and pays the full fees for your
accommodation as well as all your care.
You can ask for an assessment by health and social care
professionals who will visit you to identify and prioritise
your needs. The assessment will be used to decide what
services will be provided and where, and who funds them.
This is explained further on page 7.
If your needs change, regular reviews will be carried
out and your care and/or funding arrangements will
change to meet them. Contact the Dorset Clinical
Commissioning Group (CCG) for more information (see
page 51 for contact details of the relevant office for
your region).
If you’ve had an illness, lost a partner, just come home
from hospital, or are becoming frail, you might find it
difficult looking after yourself. You may not feel strong
enough to cope, have lost confidence or simply not be
used to coping on your own. We find that many people
in this position just need a bit of help to get back on their
feet. This is called ‘reablement’.
Reablement is a short period of intensive support in
your home and there is no charge for this service. Adult
Social Care will work with you to help you regain old skills,
or develop new ones. In most cases this is all you will need
to continue to live independently in your own home.
Please note that this service is available to all adults
in Dorset and Poole, and adults aged over 65 in
Bournemouth.
If Adult Social Care thinks reablement can help, staff
will visit you at home to talk to you about it and will find
out what you want to be able to do and agree when help
is needed. Adult Social Care will then arrange support in
your own home to help you regain confidence and ability
in carrying out daily living tasks, such as:
• dressing and getting into and out of bed;
• washing and shaving;
• managing the toilet; and
• eating and drinking.
The amount of help needed varies with each person
and their circumstances. You might need only a few
visits a week or several visits a day. Over a period of
up to several weeks, the amount of help you need
should reduce quickly, as your confidence and ability
improves.
At the end of the period of reablement, most people
can live independently at home. However, if you are not
fully independent, Adult Social Care will tell you how much
more help they think you will need, how much this might
cost and whether Adult Social Care will pay something
towards the cost.
Further information on the reablement service in your
area is available using the council contact details on page 4.
NHS continuing healthcare
Occupational therapy
Reablement and rehabilitation
Occupational therapists can help you lead a more
active and independent life using a variety of methods,
including the use of adaptive equipment. They can assess
your home for hazards and point out things that might
contribute to falls. They also advise carers on techniques
for moving and handling the person they care for.
You may be entitled to help with equipment for daily
living or adaptations to your home if you:
• are elderly;
• have a disability;
• have a long-term illness which causes you to have
difficulties coping with daily living tasks; or
• are assessed as having eligible needs.
All provision and recommendations are subject to
assessment, explained on page 7.
Visiting you at home, an occupational therapist will
be able to suggest adaptations that will improve your
mobility. Perhaps handrails would be useful? Would a ramp
up to your front door help if you are in a wheelchair?
Major alterations such as fitting a level-access shower
or widening doorways can be paid for with a Disabled
Facilities Grant (DFG).
An occupational therapist will talk you through any
new equipment you may be given, as well as help you
11Visit www.carechoices.co.uk for further assistance with your search for care
apply for funding for major adaptations, if you need them.
An assessment of your needs will determine whether an
occupational therapist will be the best person to help you.
Bournemouth, Poole and Dorset
As of 1st April 2015 you can access a wide range of aids to
daily living to meet your assessed needs through the
pan-Dorset Integrated Community Equipment Service.
Contact your local authority’s Adult Social Care
department using the details on page 4.
Bournemouth and Poole
You can access a wide range of aids to daily living to meet
your assessed needs through the Equip for Living Service.
There is also an Enable Me shop and demonstration
area offering advice and ideas for people looking to buy
their own aids.
498 Wallisdown Road, Bournemouth BH11 8PT
Tel: 0844 893 6364
Fax: 0844 893 6365
Email: [email protected]
You can find out more by phoning the Poole Adult Social
Care Help Desk on 01202 633902 or Bournemouth Care
Direct on 01202 454979.
Sight and hearing services enable clients to improve their
independence and safety at home by providing access to
a wide range of sensory equipment.
Working closely with clients to manage risks to health
and safety in the home environment, new ways can be
found to enable you to undertake everyday activities
confidently and to complete them independently.
The team can provide:
• a wide range of equipment to support individuals and
offer reassurance to families and carers;
• specialist equipment to help people with a hearing loss;
• mobility training and daily living skills training for people
who are blind or partially sighted;
• registration and advice and guidance for people who are
diagnosed with a visual impairment;
• loop systems to support hearing;
• magnifiers to support reading.
There is a wide range of equipment available that can
easily be used in the home to make life easier and help
you remain independent. These things could be a stair
rail, raised toilet seating, equipment to help in the bath
or shower, or items to help you prepare and eat food and
drink. They allow you to continue:
• moving around your home;
• getting in and out of a chair or bed;
• getting in and out of the bath or shower;
• preparing food and drink; or
• reaching the front door.
How to get equipment
Equipment for short-term loan is available through the
British Red Cross Society loans service and is ideal if you
need some equipment temporarily; for example, while a
disabled relative is on holiday with you or to try out before
you buy. You can phone them on 01823 273746.
You can buy some equipment that might help you from
local shops that specialise in disability equipment. There
are also some local voluntary organisations and private
providers that sell equipment. We can tell you more about
this if you contact us.
Please see information about Lifeline on page 12.
Sight and hearing services
Occupational therapy continued
12 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
Telecare and assistive technology equipment
There are many other products available to support more
vulnerable people to live as independently as possible in
the community for longer. The aim is to give people more
choice and control over how they live their lives and the
risks they are able to take. These products are often known
as ‘telecare.’
Telecare can prompt, remind and inform people and
their carers about things in daily life which need to be
done, such as taking their medication on time. They can
alert a family member or carer that a person has got out
of bed at night and needs assistance. Or, they may alert
a monitoring centre that something has happened and
appropriate action should be taken.
Assistive technology and community alarms
Assistive technology or telecare services help vulnerable
people, particularly older people, to live in their own
homes with greater safety and independence.
They use a range of technologies that can raise alarms
to get help for someone 24 hours a day and so provide
help, security and peace of mind. Some technology can
be supplied that will promote safety and independence
without necessarily having to link to a telecare service, thus
endorsing the principles of reablement. Some equipment
can be linked to your telephone system so you can get
help quickly if you need it, even if you are unable to speak.
For some of the services you do not even have to press a
button to call for help as they work on sensors that detect
movements like falls, gas or carbon monoxide escapes, or
floods.
There are different types of assistive technology
and telecare services depending on your level of need.
Equipment can be provided if you have been assessed as
eligible for help by Adult Social Care, or equipment can be
purchased privately.
Dorset
Those assessed as eligible for telecare equipment in Dorset
will be provided with the equipment free of charge.
Equipment provided can range from a Lifeline unit and
pendant only, through to a Lifeline unit and a whole range
of additional sensors. An individual’s ability to pay the
monitoring charge will be based on a financial assessment.
Call the Adult Access Team on 01305 221016 if you
would like to find out more.
Poole
Those assessed as eligible for assistive technology
equipment in Poole will be provided with the equipment
free of charge following assessment, although it remains
the responsibility of the client to pay for their subscription
fee to Lifeline if Lifeline is required.
Poole Lifeline provides a compact emergency alarm
system for all people at risk living in their own homes.
The service is backed up by a local control centre
equipped with call-handling computers, which provide
two way speech communication between callers and
caring staff. Contact Housing and Community Services on
01202 733255 for more information.
Bournemouth
Bournemouth’s Careline is a 24-hour monitoring and
referral service for residents who need help in an
emergency. They are accredited by the Telecare Services
Association (TSA), the regulatory body for the UK’s telecare
industry. For more information, call: 01202 452795 or
email: [email protected].
CALL CARE SELECT FOR MORE INFORMATION:
0800 389 2077
VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK
13Visit www.carechoices.co.uk for further assistance with your search for care
If you look after, help or support a person who is ill, frail
or disabled who cannot manage without support and do
not receive pay to do this then you are a carer. The person
might be a child with a disability, an adult member of your
family, or a friend. You do not need to be living with the
person. You do not have to be giving physical care.
The care you provide might be:
• help with washing and dressing;
• feeding or cooking;
• getting about outside; or
• emotional support and company.
Caring can affect your personal life, your health, leisure
time and finances. As a carer you need to think about
things like:
• the type of help that you need to continue caring;
• whether you are willing or able to carry on caring;
• planning for the future; and
• how to meet your own needs.
Dorset
Whether you care for someone for a few hours a week or
24-hours a day, you can access local support and services
that can assist you in your role as a carer.
You can keep up-to-date with the latest news and
national developments, find out about carers’ rights and
benefits and search for events and activities in your local
area. The Carers Hub has been developed by the Dorset
Carers Partnership (DCP) that works to give local carers a
voice. The Carers Hub also includes information on short-
term and respite breaks for carers. Visit:
www.mylifemycare.com/Help-for-carers
Bournemouth and Poole
In June 2014 a Carers Centre for carers of people living in
Bournemouth or Poole opened on Alumhurst Road in
Westbourne BH4 8ER. There are drop-in sessions at the
centre on Tuesday afternoons from 2.00pm to 4.00pm and
Friday mornings from 10.00am to 12.00am where carers
can meet for a chat and receive specialist information and
advice about local support. The Carers Information Service
keeps families and friends informed of helpful news and
events. Regular events enable carers to meet up and enjoy
an activity, some of these with the person they support.
Carers receive a free welcome pack when they join, copies
of the local Caring Matters magazine, regular newsletters
and a friendly team to call when they need help.
Contact 01202 458204 or visit: www.bournemouth.
gov.uk/carersservices or in Poole visit www.poole.gov.
uk/health-and-social-care/carers/carers-services-and-
support or phone 01202 633902 to find out more.
There are different ways carers can access a break.
Throughout the year there are beach huts available and a
luxury holiday lodge that carers can apply to stay in.
There is a short break sitting service in both Poole and
Bournemouth that runs in a similar way to the service in
Dorset and is available to unpaid carers of cared for people
who are over 18. It is a flexible service that provides a care
worker from a local approved agency to stay with the
cared for person. The service in both areas is subsidised by
the local authorities, but they are all run slightly differently.
Supporting unpaid carers
Carers information
14 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
Unpaid carers sometimes need a break from their caring
responsibilities and this can be provided in several ways.
The person you care for may wish to go into a care home
for a week or two, or you may want to arrange home-
based respite care where another carer moves into your
home, or family-based respite care where they move
into another family’s home for a period. The best option
for you will depend on your needs, the urgency of the
situation and personal choice and cost.
‘Home from Home’ day respite
‘Home from Home’ offers a day time/respite service in the
host’s own home. Each host undertakes training, has an
enhanced Disclosure and Barring Service police check and
their home has been inspected to make sure it reaches
appropriate health and safety standards. The service is
managed by East Boro Housing Trust.
Carers in Crisis
As well as needing a break, carers worry about what would
happen to the person they support if the carer is unwell,
or has an accident. Carers in Crisis is an emergency back-
up scheme, available to all carers of adults over 18, that
has been set up to give carers peace of mind by alerting
people to keep the person being cared for safe.
To find out about the support for carers, and to join
the Carers in Crisis scheme or Carers Information Service,
in Poole call the Adult Social Care Helpdesk on 01202
633902, or email: [email protected]. In
Bournemouth call the Carers Team on 01202 458204 or
email: [email protected]. In Dorset
contact the Adult Access Team on 01305 221016 or email
Help for carers in Dorset
Dorset County Council carers’ caseworkers provide
assistance to family carers to support them in their caring
role. Carers may require help in finding out information on
how to find local support groups and carers’ caseworkers
can assist them with this. Carers’ caseworkers may be able
to support family carers to access local services which may
give them a much needed break. The carers’ caseworker
will carry out an assessment with carers who provide a
substantial level of care. This may lead to a support plan for
the carer.
Please contact the Adult Access Team on
01305 221016 or [email protected] or
visit www.mylifemycare.com/Help-for-carers
Carers Direct
Respite care and short stays
A one-stop information and advice service for carers who
look after ill, frail or disabled friends and relatives. Carers
Direct includes:
• details of assessments, benefits, Direct Payments,
Personal Budgets and time off;
• help to maintain, leave or return to employment;
• help in education or training;
• advice on how carers maintain or improve their social
and emotional well-being and their physical and mental
health; and
• access to health and social care for the person being
cared for.
Visit www.nhs.uk/carersdirect
Seven days a week helpline – Tel: 0300 123 1053
Poole Quay Marina
15Visit www.carechoices.co.uk for further assistance with your search for care
Staying safe from falls
Improving safety in the home can help prevent elderly
people from having falls and injuring themselves, whilst
allowing them to continue to live independently.
Falls, slips and trips can lead to broken hips or wrists
and other injuries, and are a leading cause of disability
among the older population. Falls in the home can result
in ill health, lengthy hospital stays, residential care, loss of
independence, and greatly affect quality of life. Making
elderly people’s homes safer can help prevent them falling
and seriously injuring themselves.
Various aspects of the home environment can be
improved to reduce the risk of someone having a fall.
Family, friends, neighbours and carers can help make
things safer for an elderly person while allowing him or her
to stay independent and self-sufficient.
Clearing away clutter, ensuring floors and carpets
are safe, making sure the home is well lit and installing
handrails where necessary are all useful suggestions for
improving safety.
Remaining active, eating well, paying attention to
foot problems, properly fitting shoes and slippers can all
contribute to avoiding falls. Taking steps to improve and
maintain health and general wellbeing is an important
aspect of falls prevention for elderly people.
Contact details for further advice:
Bournemouth
Contact Care Direct on 01202 454979 or see your
GP for a referral to the Falls Clinic at Christchurch
Hospital.
Poole
Contact your GP for a referral to the Falls Clinic at
Alderney Hospital.
Dorset
Tel: Adult Access Team on 01305 221016
Email: [email protected]
Keeping active
Living well
While there will always be help and support for people
who can no longer cope alone because of disability or
illness, the majority of people lead active lives – as long as
they know what is happening in their local area.
Staying physically active not only helps with mobility,
blood pressure and managing your weight, mentally it
makes you feel good too. It is not just about going to the
gym – dancing, bowling and walking are all good ways to
get exercise, have fun and meet new people.
Dorset
Regular short guided health walks take place every week
throughout Dorset to help keep you fit and healthy. These
free walks offer a great opportunity to get out in the fresh
air and meet new people. For more information go to
www.dorsetforyou.com/healthwalks
Borough of Poole
The aim of the ‘Wellbeing and Prevention’ initiative in the
area is to promote the health and well-being of vulnerable
adults and older people in Poole, through contact and
work with a number of voluntary and other statutory
organisations, enabling as wide a range of services to be
offered as possible.
Contact the Adult Social Care Helpdesk on
01202 633902 or email: [email protected] for
further information.
Bournemouth
Bournemouth’s Parks arrange walks throughout the year,
including regular Monday Morning Meanders. These walks
are a great way of finding out about the wonderful variety
of countryside and wildlife in their parks, nature reserves
and throughout the town. Find out more by phoning
01202 451629 or email: [email protected]
16 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
In the living room
Making life easier in your home
WHAT YOU
HAVE TO DO
WHAT IS DIFFICULT
FOR YOU
SIMPLE
SOLUTIONS
COMPLEX
SOLUTIONS
MORE COMPLEX
SOLUTIONS
• Get in and out
of chairs
• Standing up from
sitting is diffi cult
• Block of foam in chair base
• Buy a new chair – get
professional help to make
sure the height is right
• Regular gentle exercise
• Get up regularly, to keep mobile
• Ready made chair
raisers if your chair
is low
• Buy electric riser chair
• Open and
close windows
• Can’t reach windows
• Not secure to leave
windows open
• Move furniture out of the way
• Gadget to open/close window
• Remove window
opener
• Install extractor fan
• Install new windows
• Environmental controls
• Control
heating
• Can’t reach controls
for fi re or heating
• Change switches
• Fit timer switch
• Move heating
controls
• Install new or additional
heating system
• Switch lights
on and off
• Can’t reach switch
• Switch is diffi cult
to use
• Light switch toggle
• Socket extension
• Handi-plugs
• Move light switches
• Replace light
switches
• Environmental
controls
• Keep warm • Aff ording the fuel
• Carrying the fuel
• Control heating
• Insulate your home
• Ask for a winter fuel payment
• Use a trolley – if you can safely
lift the fuel into the trolley
• Replace the fi re • Get a grant
• Change to a cheaper
heating system
• Watch TV • Hear the sound
of the TV
• Use subtitles • See GP • Get a room loop
• Request an assessment
for a hearing aid
BYRON
Chair raisers
Plug with handle
Easi-reach
Bournemouth Care Direct: 01202 454979
Poole Adult Social Care Help Desk: 01202 633902
Dorset County Council Adult Access Team: 01305 221016
17Visit www.carechoices.co.uk for further assistance with your search for care
In the bedroom
M T W T F S S
WHAT YOU
HAVE TO DO
WHAT IS DIFFICULT FOR
YOU
SIMPLE
SOLUTIONS
COMPLEX
SOLUTIONS
MORE COMPLEX
SOLUTIONS
• Get in and
out of bed
• Standing up from
sitting on the bed
• Diffi cult to move from
wheelchair to bed
• Bed is hard to reach
• Bed is too soft
• Move bed/furniture
• Leg lifter
• Raise bed
• Learn new techniques for
moving safely
• Fit grab rails
• Buy a new bed
mattress
• Transfer board
• Hospital bed
• Buy an electric
adjustable bed
• Mobile hoist
• Ceiling track hoist
• Sit up in bed,
turn or roll
over
• Bed is too soft
• Bedding is too heavy
• Nothing to lean on
• Change bedding
• Learn new techniques for
moving safely
• Buy a bed cradle
• Buy a bed ladder
• Bed lever
• Pillow raiser
• Change mattress
• Buy a specialised
mattress
• Drop-down rail
• Monkey pole
• Keeping
warm in bed
• Checking the safety
of your electric
blanket
• Contact or or (see key
below) for further information
• Getting
dressed
• Diffi cult to reach all
of your body• Contact either or or (see
key below) for further information
• Learn new techniques for
dressing
• Buy clothes with diff erent
fastenings
• Buy simple gadgets:
long handled shoe
horn; elastic shoe
laces; dressing stick;
button hook;
stocking aids
• Consider care in
your own home
• Cut your nails • Can’t reach feet
• Hard to hold scissors
• Easy grip scissors • See a podiatrist
• Take your
tablets
• Opening bottles
• Remembering to
take tablets
• Ask pharmacist for an easy to
open bottle
• Keep a note when you have
taken a tablet
• Get a pill dispenser
with days and times
marked
• Ask someone to
prompt you
• Read the time • See the clock to tell
the time
• Buy a clock with larger numbers • Buy a clock that
‘speaks’
Pillow raisers
Bed raisers
Pill dispenser
Easy grip scissors
Bournemouth Care Direct: 01202 454979
Poole Adult Social Care Help Desk: 01202 633902
Dorset County Council Adult Access Team: 01305 221016
18 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
In the kitchen
WHAT YOU
HAVE TO DO
WHAT IS DIFFICULT FOR
YOU
SIMPLE
SOLUTIONS
COMPLEX
SOLUTIONS
MORE COMPLEX
SOLUTIONS
• Reach
cupboards
• Cupboards are too
high or low
• Cupboards are too deep
• Cupboard doors are
too heavy
• Re-arrange things in
cupboards/on surfaces
• Buy Easi-Reacher or
Handi-Reacher
• Alter spring in door
closers
• Lower or raise
cupboards
• Use taps and
switches
• Taps or switches are
too awkward
• Can’t reach taps or
switches
• Fit tap turners • Change switches
• Raise or reposition taps
• Fit lever taps or new taps
Alter kitchen
• Cutting,
chopping,
preparing and
cooking food
• Work surface too high
or low
• Hard to grip packets or jars
• Hard to grip knife
• Pans or kettles too
heavy to lift
• Sit at a table
• Range of kitchen gadgets
available: knife with a thick
handle; chopping board
with spikes; pan handle
holder; teapot tipper;
lid gripper.
• Food processor
• Perching/high stool
• Buy a trolley
• Change height of
work surface
• Make space under
work surface for
knees when sitting
• Moving
around the
kitchen
• Not enough space • Re-organise furniture • Review mobility equipment
used
• Adaptation to
kitchen
• Eating and
drinking
• Cutlery is hard to grip
• Food/plate keeps slipping
• Can’t carry food to table
• Can’t lift cup
• Contact Adult Helpdesk
on either or or • Large handled cutlery
• Non-slip mat
• Lightweight insulated cup
• Use a cup with two handles
• Buy a trolley
• Laundry and
ironing
• Washing machine is
too high or too low
• Putting up ironing board
• Wall-fi xed ironing board • Raise/lower washing
machine
• Change washing
machine or iron
Perching stool
Liquid level indicator
Teapot tipper
Pan handle holder
Chopping board
with spikes
Large handled cutlery
Bournemouth Care Direct: 01202 454979
Poole Adult Social Care Help Desk: 01202 633902
Dorset County Council Adult Access Team: 01305 221016
19Visit www.carechoices.co.uk for further assistance with your search for care
In the bathroom
WHAT YOU
HAVE TO DO
WHAT IS DIFFICULT FOR YOU SIMPLE
SOLUTIONS
COMPLEX
SOLUTIONS
MORE COMPLEX
SOLUTIONS
• Wash
hands, face
and body
• Turning the taps
• Standing at the basin
• Basin is too low or too high
• Can’t reach all parts of
the body
• Tap turners
• Long-handled sponge
• Flannel strap
• Contact either or or (see key below)
• Lever taps or new
taps
• Stool
• Raise or lower basin
• Showers
• Have a bath • Turning the taps
• Stepping into the bath
• Risk of slipping in the bath
• Getting up out of the bath
• Diffi culty washing my back
• Strip wash
• Non-slip mat in bath
• Tap turners
• Buy a long-handled
sponge
• Half-step
• Grab rails
• Bath board
• Bath seat
• Lever taps or new
taps
• Bath lift
• Mobile hoist
• Ceiling track hoist
• Replace bath with
shower
• Convert bathroom
to a wet room
• Consider care in
your own home
• Dry yourself • Floor is slippery
• Room is too cold
• Diffi culty in drying body
• Heat bathroom
• Non-slip mat
• Towelling gown
• Change fl oor
covering
• Hot air body dryer
• Use the toilet • Toilet is too high or too low
• Diffi cult to clean yourself
• Flush lever is awkward
• Toilet is hard to get to
• Raised toilet seat
• Combined toilet seat and
support frame
• Flush lever extension
• Contact either or or (see key below)
• Buy a commode
• Buy a portable urinal
• Grab rails
• Specialist toilet
• Alter position of toilet
• Request short-term
loan of commode
• Clean teeth • Gripping the toothbrush
• Standing at the basin
• Toothbrush gripper • Electric toothbrush
• Stool
• Have a shower • Diffi cult to stand for long
shower
• Shower too high
• Shower controls are awkward
• Shower is slippery
• Not enough room to move
• Strip wash
• Non-slip mats
• Half-step
• Shower board
• Shower chair or stool
• Replace shower
controls
Grab rail
Long-handled sponges
Shower board
Raised toilet seat
Toilet seat and
support frame
Tap turners
Bournemouth Care Direct: 01202 454979
Poole Adult Social Care Help Desk: 01202 633902
Dorset County Council Adult Access Team: 01305 221016
20 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
In order to enable people to live in their own home for
as long as possible, a range of home care services are
available. Help is on offer from day-to-day tasks such as
cleaning, shopping and food preparation/cooking through
to personal care that helps with tasks like dressing, bathing,
toileting and prompting the taking of medication. Care
workers need to be properly trained, particularly in moving
and handling and the use of hoists for some tasks. Before
you make any decisions regarding the provision of care,
be sure to contact several providers and ask for a ‘Service
User’s Guide’ and their charges and a draft contract
between you and the care provider.
Daily care/domestic support
Care workers can call in on a daily basis to assist with any
of the tasks described above. Depending on the level of
help required their visits can be just half an hour or up to
several hours. Generally, visits are available from 7.00am
until 10.00pm. Some people will need multiple visits
per day. Night services can also be provided. The hourly
rate for these types of services depend on the services
required, the time of day and the location. Rural areas
may present particular difficulties and a travel charge will
probably be made in addition to the normal hourly rate.
Live-in care
24 hour live-in care can accommodate people with a
very high dependency on a permanent basis. It can also
provide respite breaks for regular unpaid carers and short-
term support following hospital discharge.
In some cases it’s preferable and more economic to
have a care worker actually living in the home. This can
be for a short period e.g. a week, or on an on-going basis.
Typical charges for this service depend on the amount of
care and the particular skills required. Live-in care is also
available to people with permanent physical or mental
disabilities that require long-term on-going care.
All home care providers are regulated and inspected
by the Care Quality Commission who publish inspection
reports on its website www.cqc.org.uk. When
considering a service it’s always a good idea to check its
report. See page 46 for further details.
Independent home care providers
• search care providers quickly and easily • search by postcode/town and care type• Information on standards of care• links to the latest inspection reports
• extra information, photos and direct website links for hundreds of providers
• request a brochure• checklists to take with you when you visit
developed by the publisher of this Directory
With so many providers to choose from, where do you start? www.carechoices.co.uk can help.
Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.
21Visit www.carechoices.co.uk for further assistance with your search for care
Home care agency checklist
Agencies
Paid care workers
Paying
© 2015 Care Choices Ltd
• What experience does the agency have in your particular
fi eld of need? Can they supply references for you to
check?
• Home care agencies providing personal care, must
be registered and inspected by the Care Quality
Commission. Ask to see a copy of their registration
certifi cate.
• How long has the agency been operating?
• How many care workers would the agency assign to care
for you and would you see the same one every day? If
not, how does the staff rota operate and what happens
if your care worker goes on holiday or is sick, will you be
notifi ed in advance that a diff erent care worker will be
attending?
• How can you contact the agency in an emergency or
outside offi ce hours?
• How hard or easy would it be to make a complaint and
how are things then put right?
• If this is a private contract ask for a copy of the agency’s
contract terms and read these carefully with someone
you trust. Get as much help as you can going over it and
ask any questions you may have before signing anything.
The Citizens Advice Bureau or Age UK could help with
this.
These questions may be useful when considering using the services of a home care (domiciliary) provider to help you
build up a picture of how your care needs will be met in your own home.
People arranging and funding their own care either privately or through a Direct Payment or their Personal Budget are
able to choose their own worker or care agency. Lists of local home care providers begin on page 23.
• You should expect your personal preferences, dignity
and privacy to be respected. Discuss this with the
agency and ask how the most suitable care workers for
your particular care are chosen. Can you talk to them
before deciding?
• Care workers should be fully trained or be in on-going
training. Ask the agency about their policies on this.
• You will have a care plan drawn up by the agency which
the care workers will work to. Ask how often this plan will
be reviewed by the agency.
• Care workers must be checked with the Disclosure
and Barring Service (DBS) and have a criminal records
disclosure – make sure this is the case.
• If your care needs do not meet Adult Social Care’s
eligibility criteria and have been arranged privately you
should check carefully the fee rates charged and exactly
what the payment you make covers.
22 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
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CALL CARE SELECT FOR MORE INFORMATION:
0800 389 2077
VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK
23Visit www.carechoices.co.uk for further assistance with your search for care
Service
User Bands
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism
MH Mental health SI Sensory impairment YA Younger adults AD People who misuse drugs and alcohol
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SUPPORT SERVICE WEST
Dorchester
Tel: 01305 213130 YA
BLUEBIRD CARE
Ferndown
Tel: 01202 977200 OP D PD LDA SI YA
Weymouth & West Dorset
Tel: 01305 230770 OP D PD LDA SI YA
BRAMLEY HOMECARE LTD
Shaftesbury
Tel: 01747 855844 OP D PD MH SI YA
CANDLELIGHT HOMECARE SERVICES
WIMBORNE AREA OFFICE
Wimborne
Tel: 01202 848203 OP D PD LDA MH SI YA AD
CANDLELIGHT HOMECARE SHERBORNE
AREA OFFICE
Sherborne
Tel: 01935 817800 OP D PD LDA MH SI YA AD
CARE DIVISION, THE
Dorchester
Tel: 0845 521 0424 PD LDA MH SI YA AD
CARE PURBECK
Swanage
Tel: 07505 796398 OP D PD SI YA
Dorset home care providers
24 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
Company No. 08522344
We believe everyone is an individual, and with over
15 years experience in the care sector we know
there is a better way to provide domiciliary care.
Our Focus is on CareNot the Clock
• Family Run
• Flexibility & Choice
• Day Care
• Bespoke Care Packages
• Home Care & Respite Care
• Exclusive Catchment Area
Please call to discuss how Ethos Care Services can change your life:
www.ethoscare.co.uk01202 409 609
Ethos Care Services Limited, Preston Lane, Burton, Christchurch BH23 7JU
INTER-COUNTY NURSING & CARE SERVICES LTD
HOME CARE SERVICE
Providing support in your own home including:
Home visitsNight DutiesRespite CarePersonal CareMedication AssistanceMeal PreparationDomestic Support
•••••••
01202 487435
For further information, please contact us on:
www.inter-county.co.uk
Registered with Care Quality Commission. Members of UKHCA - United Kingdon Homecare Association.
With so many providers to choose from, where do you start? www.carechoices.co.uk can help.
• search care providers quickly and easily • search by postcode/town and care type• Information on standards of care• links to the latest inspection reports• extra information, photos and direct website links for hundreds of providers• request a brochure• checklists to take with you when you visit
developed by the publisher of this Directory Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.
25Visit www.carechoices.co.uk for further assistance with your search for care
Service
User Bands
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism
MH Mental health SI Sensory impairment YA Younger adults AD People who misuse drugs and alcohol
Advertisers are highlighted
CARE SOUTH HOME CARE SERVICES
East Dorset Advert page 5
Tel: 01202 394000 OP D PD LDA MH SI YA AD
CAREMARK NEW FOREST
Christchurch
Tel: 01202 483000 OP D PD SI YA
CAREWATCH (WESSEX)
Gillingham
Tel: 01747 826505 OP D PD LDA MH SI YA AD
CHRISTCHURCH CARE
Christchurch
Tel: 01202 496516 OP D PD LDA MH SI YA
CONNAUGHT HOUSE
Dorchester
Tel: 01305 267483 OP PD LDA SI YA
DALEY HOME CARE
Bridport
Tel: 01308 898345 OP D PD MH SI YA
DORSET BLUE CARE LTD
Portland
Tel: 01305 824776 OP D PD LDA MH SI YA AD
DORSET C.C. COMMUNITY SUPPORT SERVICES
Dorchester
Tel: 01305 228462 OP D PD LDA MH SI YA AD
DORSET DOMICILIARY CARE AGENCY
Christchurch
Tel: 01202 485407 PD LDA YA
DORSET LEARNING DISABILITY SERVICES -
DOMICILIARY CARE
Dorchester
Tel: 01305 213815 OP LDA YA
ESSENTIAL NURSING & CARE
Dorchester
Tel: 01305 757590 OP D PD LDA MH SI YA AD
ETHOS CARE
Christchurch Advert page 24
Tel: 01202 409609 OP D MH
EVERYCARE (WESSEX) LTD
Dorchester
Tel: 01305 257777 OP D PD LDA MH SI YA
FAMILY SUPPORT CARE
Shaftesbury
Tel: 0788 756 0164 OP
FAULKNER HOUSE
Wimborne
Tel: 01202 883503 OP D PD LDA MH SI AD
HIGHCLIFFE
Christchurch
Tel: 0330 202 0200 OP D PD LDA SI YA
INTER-COUNTY NURSING
& CARE SERVICES
Christchurch
Tel: 01202 487435 Advert page 24 OP D PD MH SI
LANTERN COMMUNITY, THE
Ringwood
Tel: 01425 460201 OP LDA YA
LIFE & LIBERTY LTD
Sherborne
Tel: 07827 961682 OP PD LDA SI YA
LYME CARE LTD
Lyme Regis
Tel: 01297 444986 OP D PD MH SI YA
MC CARE SOLUTIONS
Christchurch
Tel: 01202 496989 OP D PD
MENCAP - DORSET SUPPORT SERVICE
Dorchester
Tel: 01305 755619 LDA YA
MULBERRY COURT AND
SCOPE INCLUSION DORSET
Gillingham
Tel: 01747 822241 OP PD LDA SI YA
NIGHTINGALES HOME CARE SERVICE
Swanage
Tel: 01929 481620 OP D PD YA
NURSE PLUS & CARER PLUS UK LTD
Dorchester Advert page 24
Tel: 01305 259328 OP D PD LDA MH SI YA AD
Dorset home care providers continued
26 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
The alternative to Care Home admission.
Live-in Care enables anyone with care needs to
continue living in their own home with a
round-the-clock care worker.
Live-in Carefrom £695 per week
08000 121 247 or 01258 489 480www.liveincare.info
www.abicare.co.uk
Supporting you in the comfort of your own home
– Our homecare service offering personal and domestic support to all adults
– Our 24 hour care service that provides a carer to live in your home with you
– Our care support service delivered either through your television or our touch screen device
– Our domestic cleaning service
All of our services are available throughout Dorset.
For more information please contact Toni on 01202 880697email [email protected] or visit our website www.abicare.co.uk
Abigroup is the perfect choice if you are looking for a friendly, professional and tailored care service. Whether you need peace of mind, assistance with domestic tasks or full-time care, our team of carers are on-hand to support you.
Our services include:
27Visit www.carechoices.co.uk for further assistance with your search for care
Service
User Bands
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism
MH Mental health SI Sensory impairment YA Younger adults AD People who misuse drugs and alcohol
Advertisers are highlighted
NU-STAFF IMAGE PLAN
Christchurch
Tel: 01202 484966 OP D PD LDA MH SI YA
PARK HOUSE
Dorchester
Tel: 01305 889420 OP D PD LDA SI YA
PHOENIX CARE & SUPPORT SERVICES 24/7 LTD
Dorchester
Tel: 01305 782168 OP D PD LDA MH SI YA
PRAMACARE
(BLANDFORD OFFICE)
Blandford Forum
Tel: 01258 459772 OP D PD LDA MH SI YA
PRAMACARE
Ferndown
Tel: 01202 612087 OP D PD LDA MH SI YA
PREMIER CARE DORSET LTD
Ferndown
Tel: 01202 870032 OP D PD MH SI YA
PRIORITY HOME CARE
Three Legged Cross
Tel: 01202 813819 OP D SI
PULSE - BOURNEMOUTH
Wimborne
Tel: 03335 773118 OP D PD LDA MH SI YA AD
REGARD PARTNERSHIP, THE
– REGIONAL SOUTH OFFICE
Ferndown
Tel: 01202 877059 OP D PD LDA MH SI YA AD
RIGHT HAND, THE
Swanage
Tel: 01929 426053 OP D
ST JUDE’S CARE
Weymouth
Tel: 01305 779888 OP D PD LDA MH SI YA AD
SURECARE (DORSET)
Ferndown
Tel: 01202 862310 OP D PD MH SI
UK SUPPORTED LIVING SERVICES
Christchurch
Tel: 01202 331731 LDA MH
YOUR LIFE (FERNDOWN)
Ferndown
Tel: 01202 861913 OP
ABICARE SERVICES LTD
Wimborne Advert page 26
Tel: 01202 880697 OP D PD LDA MH SI YA
ADRIEL CARE LIMITED
Poole
Tel: 0844 800 0227 OP D PD LDA MH SI AD
AGAPE CARE SOLUTIONS
Poole
Tel: 01202 738262 OP D PD LDA YA
AGINCARE UK LIMITED
Poole Advert page 26
Tel: 01202 710600 OP D PD LDA MH SI YA AD
ASPIRE SUPPORT
Poole
Tel: 01202 062873 OP D PD LDA MH SI YA
ASTER LIVING - LINK HOUSE
Poole
Tel: 01202 308600 OP D PD LDA MH SI YA
AVONWOOD MANOR HOME CARE ANGELS
Poole
Tel: 01202 763183 OP D
BLUEBIRD CARE (POOLE)
Poole
Tel: 01202 859440 OP D PD SI YA
Poole home care providers
Dorset home care providers continued
28
Service
User Bands
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism
MH Mental health SI Sensory impairment YA Younger adults AD People who misuse drugs and alcohol
This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
Poole home care providers continued
BOROUGH OF POOLE - SUPPORTED LIVING SERVICE
Poole
Tel: 01202 676250 LDA
CARE DIVISION, THE
Poole
Tel: 0845 521 0424 OP D PD LDA MH SI YA AD
CARE DYNAMICS LTD
Poole
Tel: 01202 759965 OP PD LDA MH SI YA
CARE UK SPECIALIST CARE AT HOME SERVICE DCA
Poole
Tel: 01202 677011 OP D PD LDA MH
CAREWATCH (WEST DORSET)
Poole
Tel: 01202 687687 OP D PD LDA MH SI YA AD
DANA CARE
Parkstone
Tel: 01202 730500 OP
DIVERSE ABILITIES PLUS LTD – SUPPORTED LIVING
Poole
Tel: 01202 418266 PD LDA YA
DORSET CARE AT HOME SERVICE
Poole
Tel: 01202 739538 OP D PD SI YA
ELEANOR NURSING AND SOCIAL CARE LTD
Poole
Tel: 01202 672800 OP D PD LDA MH SI YA
ENHANCE
Poole
Tel: 01202 678577 LDA YA
ESSENTIAL NURSING & CARE SERVICES LTD
Poole
Tel: 01202 711144 OP D PD LDA MH SI YA AD
FAIRHOPE
Poole
Tel: 01202 709091 OP D PD SI YA
GOOD OAKS HOME CARE
Poole
Tel: 01202 798282 OP D PD LDA SI YA
HEADWAY DORSET
Poole
Tel: 01202 659394 OP D YA
HMR MEDICAL AND NURSING SERVICE
Broadstone
Tel: 01202 666513 OP D PD LDA MH YA
HMR MEDICAL AND NURSING SERVICE
Poole
Tel: 01202 665550 OP D PD MH SI YA
HOME INSTEAD SENIOR CARE
Poole
Tel: 01202 853197 OP D PD LDA MH SI YA
HORIZON HOME CARE
Parkstone
Tel: 01202 737456 OP D PD LDA MH SI YA AD
Further information available on our website: www.pramacare.co.ukRegistered Charity No. 801967
• Personal Care • Domestic/Household Support • Nail Cutting • Sitting Services • Social Clubs • Support with access to Community Services • Free Subsidies up to 50% • Carers Groups
Moran House, 1 Holes Bay Park, Sterte Avenue West, Poole BH15 2AA01202 207300
Consistently praised by our
clients
29Visit www.carechoices.co.uk for further assistance with your search for care
Service
User Bands
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism
MH Mental health SI Sensory impairment YA Younger adults AD People who misuse drugs and alcohol
Advertisers are highlighted
Poole home care providers continued
LIFEWAYS COMMUNITY CARE
Poole
Tel: 01202 330830 OP D PD LDA MH SI YA
MELTON COURT
Poole
Tel: 01202 766556 OP D PD MH SI
MIHOMECARE POOLE
Poole
Tel: 01202 668864 OP D PD LDA MH SI YA AD
PRAMACARE
Poole
Tel: 01202 207300 Advert page 28 OP D PD LDA MH SI
SHAPES DOMICILIARY SERVICES –
DIVERSE ABILITIES PLUS LTD
Parkstone
Tel: 01202 737549 PD LDA SI
SOMERSET CARE COMMUNITY
(POOLE AND BOURNEMOUTH)
Poole
Tel: 01202 738577 OP D PD LDA MH SI YA AD
SUPPORTING YOU IN THE SOUTH
Poole
Tel: 01202 606273 OP D PD LDA MH SI YA
TEAM MEDICAL SOLUTIONS
Poole
Tel: 01202 677070 OP D PD LDA MH SI YA AD
WIMBORNE NURSING AGENCY
Broadstone
Tel: 01202 665550 OP D PD MH SI YA
ASPECT DOMICILIARY CARE LTD
Bournemouth
Tel: 01202 529933 D PD SI YA
BCHA PERSONAL CARE
Bournemouth
Tel: 01202 410500 OP D PD LDA MH SI YA AD
BLUEBIRD CARE (BOURNEMOUTH)
Bournemouth
Tel: 01202 859440 OP D PD SI YA
CARE SOUTH HOME CARE SERVICES
Bournemouth Advert page 5
Tel: 01202 394000 OP D PD LDA MH SI YA AD
CAREMARK POOLE & EAST DORSET
Bournemouth
Tel: 01202 590509 OP D PD LDA MH SI YA AD
CARESERVICE24
Bournemouth
Tel: 01202 315650 OP PD SI
ABIA CARE SOLUTIONS
Bournemouth
Tel: 01202 443450 OP D PD LDA MH SI YA AD
ABSOLUTE CARE - GROVE HOUSE
Bournemouth
Tel: 01202 757515 OP LDA
AGE UK BOURNEMOUTH
Winton
Tel: 01202 530530 OP D PD MH SI
ALLIED HEALTHCARE
Bournemouth
Tel: 01202 299366/420022 OP D PD LDA MH SI YA AD
ALTOGETHER CARE - CARE AT HOME
Bournemouth
Tel: 01202 310222 Advert page 22 OP D PD MH SI YA
AQS HOMECARE DORSET
Bournemouth
Tel: 01202 521252 OP D PD LDA MH SI YA AD
Bournemouth home care providers
30
Service
User Bands
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism
MH Mental health SI Sensory impairment YA Younger adults AD People who misuse drugs and alcohol
This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
Advertisers are highlighted
Bournemouth home care providers continued
COMMUNITY WESSEX – EAST
Bournemouth
Tel: 01202 853000 OP D PD LDA MH SI YA AD
GREEN CROSS MEDICARE LIMITED
Talbot Woods
Tel: 01202 291347 OP D PD SI
HILLCREST DORSET
Bournemouth
Tel: 01202 578136 PD LDA MH YA
HOME CARE / REABLEMENT SERVICES
Bournemouth
Tel: 01202 456885 OP D PD MH SI
MY CARE LADIES
Bournemouth
Tel: 01202 722115 OP D PD YA
NEWCROSS HEALTHCARE SOLUTIONS LIMITED
Bournemouth
Tel: 01202 539339 OP D PD LDA MH SI YA AD
NURSE PLUS & CARER PLUS UK LTD
Bournemouth Advert page 24
Tel: 01202 318052 OP D PD LDA MH SI YA AD
PINES HOME CARE, THE
Charminster
Tel: 01202 555048 D LDA
PRIME CARE COMMUNITY SERVICES LTD
Bournemouth
Tel: 01202 589968 OP D PD LDA MH SI YA AD
PROSPECTS DOMICILIARY CARE SERVICE
Bournemouth
Tel: 01202 521985 OP LDA YA
RIGHT AT HOME
Bournemouth
Tel: 01202 280855 OP D PD SI YA
SHELLEY PARK
Bournemouth
Tel: 01202 396933 PD YA
STAFF 2000 DOMICILIARY CARE SERVICE
Bournemouth
Tel: 01202 292995 OP D PD LDA MH SI YA
TALBOT MANOR
Bournemouth
Tel: 01202 512918 PD LDA YA
TENDER-CARE SERVICES LTD
Bournemouth Advert inside back cover
Tel: 01202 533532 OP
WILLOW TREE
Bournemouth
Tel: 01202 399669 OP D PD SI YA
Looking for care or support?For independent, impartial information on your care options, call this Directory’s helpline on freephone 0800 389 2077
31Visit www.carechoices.co.uk for further assistance with your search for care
Bournemouth and Poole
East Boro Housing Trust’s Handy Van Repair Service provides a
friendly, professional repair service, providing practical, useful
help around the home.
If you are aged 60 or over, own or rent your home in
Bournemouth or Poole and receive benefit support, e.g.
pension credit or attendance allowance you are eligible for
the service.
Contact the service on 01202 883503 and a member of
staff will be happy to help.
There is no charge for labour, no membership fees and no
hidden costs. All you pay for is the cost of materials needed
for your repair as the Handy Van Repair Service is funded
by Borough of Poole and Bournemouth Borough Councils.
Dorset
The Dorset Accessible Homes Service (DAHS), available
from 1st April 2015, will carry out small jobs around the
home. For example, small repairs, minor adaptations, home
security improvements, installation of key safes and energy
efficiency improvements.
As well as providing a handy van service, the DAHS will
be able to provide advice and information on adaptations
to your property, simple pieces of daily living equipment,
assistive technology and options for moving to an
alternative home.
Visit our website www.mylifemycare.com/Dorset-
home-service or contact the Adult Access Team on
01305 221016 for details of how they may be able to help.
Handy Van Repair Service
Day services
Further local help
Day services are provided in a variety of locations, ranging
from residential and nursing homes to community and
specialist centres. The services aim to help people live
as independently as possible. If you have a learning or
physical disability or if you are an older person, Adult Social
Care will help to support you in finding activities which will
help promote independence.
Bournemouth Connect offers quality day opportunities,
based at local day centres, which support people to be
part of the community and use local services. Boscombe
Connect offers a generic service, and there are specialist
services for people with dementia at Northbourne
Connect, for people with mental health needs at First
Point Connect and for people with learning disabilities at
Wallisdown Heights Connect.
To be eligible for day services, Adult Social Care will
have to assess your needs. This means they will have a
discussion with you to agree with you the best way of
organising support. They will consider your needs and
decide with you what services might be suitable for you.
This is explained further on page 7.
For further information on day care services in your
area visit:
Bournemouth: www.bournemouth.gov.uk/
boscombeconnect
www.bournemouth.gov.uk/northbourneconnect
www.bournemouth.gov.uk/firstpointconnect
www.bournemouth.gov.uk/
wallisdownheightsconnect
Poole: www.poole.gov.uk/health-and-social-
care/help-for-adults/day-centres
Dorset: www.mylifemycare.com/day-centres
Dorset Partnership for Older People Programme (POPP)
Dorset POPP is primarily a partnership between Dorset
County Council, Dorset Clinical Commissioning Group,
voluntary organisations and older people.
It is a complex and ambitious person-centred
programme, led by the needs, desires, and aspirations of
Dorset’s older people.
The vision of Dorset POPP is ‘to build supportive
communities to enable older people to remain living in
their own homes for as long as they wish’ by developing
responsive, appropriate services and activities at a localised
level.
Further information and to find out how Dorset POPP
can benefit you, visit the website: www.dorsetforyou.
com/popp or call 01305 224841.
32 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
Sheltered Housing could be ideal for you if you are largely
independent, but need some help and the security of
having someone close at hand. Most sheltered housing
schemes consist of 20 to 40 self-contained flats or
bungalows, often with communal areas, such as a lounge
and garden and organised social activities. They usually
have a scheme manager who may live on site and an
alarm system to provide 24-hour emergency help.
SAIL offers residents of Dorset free support, services or
information to help keep them safe and independent
in their own home. SAIL is a Dorset-wide partnership
between local authorities, Dorset Fire and Rescue Service,
Dorset Police, voluntary organisations, local groups and
services, Dorset Energy Advice Service Centre, Age UK, and
the local health service.
SAIL can provide people with additional support,
services or information, including:
• fitting free smoke detectors and having a home safety
check;
• a home energy check and information about grants for
insulation;
• benefit checks to ensure that people are receiving
everything they are entitled to;
• debt advice;
• signposting to local social opportunities such as lunch
clubs, exercise classes or learning centres; and
• signposting to falls prevention services.
For further information and advice visit: www.
dorsetfire.gov.uk/working-with-us/partnerships/
formal-partnerships/sail/ or call Sue Warr on
01305 224841 or Linzi Holt on 01305 252600.
Extra Care Housing
Sheltered Housing
Safe and Independent Living (SAIL)
Housing with care
Extra Care Housing is a form of sheltered housing with
staff available 24 hours a day providing care and support.
Extra Care Housing provides you with the peace of mind
of knowing that help is at hand if you need it. It is a really
good option if you want to remain independent in the
comfort of your own home but have the benefits of help
at hand if you need it.
You pay for the care you want separately, as and when
you need it.
Extra Care Housing offers many facilities, often including
a dining room, restaurant, communal areas, laundry,
gardens, guest facilities and social activities.
Extra Care Housing is available to anyone over the age
of fifty who is in need of extra care and support to remain
independent.
Sheltered Housing and Extra Care Housing are available
to rent from private landlords, Housing Associations or
charitable organisations. The Elderly Accommodation
Counsel (EAC) has a search facility to help find these:
www.housingcare.org/housing/index.aspx Tel: 0800
377 7070 or email: [email protected]
If you want to be considered for any of the options
provided by a Housing Association in Bournemouth, Poole
or Dorset, you will need to complete a housing application
to have your name placed on the
housing register. You can apply online at:
www.dorsethomechoice.org
Alternatively, if you live in Bournemouth you can phone
the Housing Enquiry line on 01202 451467 to ask for a
paper application form.
If you live in Poole you can phone Housing and
Community Services on 01202 633805.
33Visit www.carechoices.co.uk for further assistance with your search for care
Dorset
There are Extra Care Housing schemes in Blandford,
Christchurch, Portland and Weymouth. Subject to planning
permission, a new scheme is currently being developed in
Poundbury, Dorchester.
For further information, contact the Service
Development Officer on 01305 225904 or your local
district or borough council Housing department:
Christchurch Borough Council or East Dorset District
Council, 01202 795213;
North Dorset District Council, 01258 454111;
Purbeck District Council, 01929 557370; West Dorset
District Council, 01305 251010;
Weymouth and Portland Borough Council,
01305 838000.
Poole
Currently Poole has 80 social rent units across two
schemes: Delphis Court and Belmont Court.
Delphis Court in Poole Town Centre is a purpose-built
development consisting of 45 one- and two-bedroom
apartments. These are spacious independent homes
with their own front door, within a community, that are
designed to meet the needs of both active and less active
people who require care and support associated with
ageing or those with lifelong disabilities.
Personalised packages of care can be delivered to suit
the needs of the tenant; these can be as extensive as
needed. In addition there is care and support available
in emergencies 24-hours a day with an on-site waking
night carer available seven days a week. There is a Scheme
Manager on site 9.00am to 5.00pm Monday to Friday.
All private and communal areas have pull cords linked
to a care line to ensure residents' safety at all times. The
development is managed by Synergy Housing.
Belmont Court, Parkstone is managed by Poole Housing
Partnership. It consists of 35 one-bedroom flats and one
two-bedroom bungalow. All the flats and the bungalow
have Lifeline equipment installed. It has a full-time
Sheltered Housing Coordinator to deliver housing-related
support from 9.00am to 5.00pm, evening waking care
cover from 5.00pm to 10.00pm and night sleeping care
cover from 10.00pm to 9.00am, 365 days a year.
It is in an accessible location with bus stops within easy
walking distance, and a good shopping area nearby. There
is a meal service that operates from the kitchen within the
scheme to provide affordable and healthy hot meals for
residents. There are regular day time and evening activities
for the residents of Belmont Court to participate in.
A further scheme is currently being developed with
54 new extra care apartments with communal facilities
available at Trinidad House, Rossmore Road in 2016.
Eligibility for the schemes is via the Dorset Home Choice
system. All vacancies are advertised through this system,
therefore suitable applicants ideally need to be on the
Housing Register. An allocations panel of representatives
from Housing and Community Services and Adult Social
Care consider applicants who want to be offered a
property on these developments. They follow the Local
Lettings Plan which sets out the eligibility for the scheme
and how applicants will be prioritised.
In addition there is some private leasehold assisted
living accommodation in the Borough which although
uses different terminology, has the characteristics of Extra
Care Housing.
For further information about Home Choice,
contact your local authority or visit
www.dorsethomechoice.org
Bournemouth
Extra Care Housing in Bournemouth is located at:
Hibbberd Court, Ensbury Park; Kingsley House, Moordown;
Vale Road, Boscombe; Brushett House, Draper Road,
Kinson and Craigleith, Boscombe.
For further information, please contact Bournemouth
Care Direct, Customer Services on 01202 454979.
Extra Care Housing continued
Housing and support for younger adults
There is a range of care homes catering for younger adults
with learning difficulties, physical or sensory impairments
or mental health issues. There is also a range of housing
options you could explore.
If you are thinking about a care home placement, seek
advice from social and healthcare professionals about your
needs. Does the home provide opportunities to learn and
maintain skills, and opportunities to move on into living >
34 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
Physical disability
Specialist care services
The support you require if you have a physical disability
must be tailored to your specific needs and can be
provided by the independent and not for profit sectors as
well as by Adult Social Care. Help at home with personal
care is available according to need, during the day and
night, seven days a week. There are also private agencies
offering help at home with personal care and housework.
Services from Adult Social Care include: occupational
therapists; help with adapting your home; the
‘Handyperson Scheme’; activities within the community;
help at home, with meals and leaving hospital; respite care;
supported housing, and help for carers.
In Dorset, the Dorset Accessible Homes Service (DAHS,
available from 1st April 2015), will provide a range of
services aimed at supporting you to maintain your
independence in your own home. This will include advice
and information, support to consider a move to alternative
accommodation, assistive technology including telecare,
minor repairs, home safety, security, energy efficiency
improvements and minor and major adaptations. There
will be a Dorset Accessible Homes Centre including a
demonstration area, offering advice and ideas to support
> in the community? What are the home’s links with
specialist staff in the community services? Use the care
homes checklist on page 41 when visiting potential homes
which includes helpful questions to ask.
Are you happy living at home? Would you like a little
more independence with help when you need it? What
are your housing options? You could:
• Continue living with your family – If your home is
specially adapted and you receive the practical and
emotional support needed, you may prefer to stay at
home. It’s also convenient if your college or job is nearby.
• Move into supported living accommodation – This
offers a level of independence and the chance to live
alone or meet other people in similar situations. Help
from a visiting care assistant is available and usually
nursing care is provided nearby.
• Rent a place – You can apply for council housing which
is usually cheaper than renting privately. There could be
a waiting list and you must fully explain your housing
needs. Local housing associations may also be able to
help. Ask your council housing department for a list. If
you want to rent privately, look in your local newspaper
for ‘To Let’ advertisements. Housing Benefit, if you’re
entitled to it, might reduce your rent. Direct Payments
can also help, ask your local authority for details and see
page 8.
• Buy your own home – Can you afford it? Are you able
to live on your own? You could think about ‘part buying’
and ‘part renting’ a place from a housing association.
• Move into a care home – If you want to leave home
but are not ready to live alone, care homes can meet
your personal needs and offer appropriate support. Adult
Social Care and Health will contribute if you are eligible
and if they agree the care home meets your needs. If
your chosen home costs more than usual, you may get
some help but you must pay the rest.
When living independently you may require some
adaptations around the house. You can choose housing
that’s specially adapted. There are organisations that
specialise in providing this sort of accommodation
including Livability (formerly John Grooms) and the
Accessible Housing Register.
Livability
Tel: 0207 452 2000 for general enquiries
Email: [email protected]
Web: www.livability.org.uk
New homes that have been built since 1999 should be
fully accessible to disabled people. However, if you choose
an older home, there are a number of adaptations that
could make it easier for you to use. These include wider
doorways; a downstairs toilet; bathroom equipment
including handrails, a walk-in bath, electronic bath seat;
kitchen adaptations including lower working surfaces;
lower level light switches; easy-to-use controls for heating;
a stairlift; security intercom at the front door and ramp
access to the garden. You should also think about the
general access to your home.
Housing and support for younger adults continued
35Visit www.carechoices.co.uk for further assistance with your search for care
Learning disability
Learning disability services are run by a partnership
between Adult Social Care and the NHS. Community
learning disability teams are the first point of contact for
advice, information and guidance on services for people
with a learning disability. You can contact them through
your local Adult Social Care office, listed on page 4. You
can also ask your local office for copies of factsheets which
tell you more about day care services, care home provision
and services for carers available locally.
Adult Social Care provides care where necessary and
gives support to enable and encourage service users to
reach their full potential in all areas of their lives. Access to
services is via an assessment, explained further on page 7.
People with learning disabilities can also use a Personal
Budget (explained on page 8), which puts people at the
centre of how they choose to pay for their support. This
may be in their own flat or house or a supported living
scheme (see page 34).
Your local Community Mental Health Team (CMHT) should
be your first point of contact if you have mental health
issues. You can ask your GP to refer you or ask someone
who knows you to contact the CMHT on your behalf. The
team will discuss your housing choices with you.
If you have mental health needs, residential care can
help improve the quality of your life - the structured
environment and activities provided can build up your
confidence. The care providers should assess you carefully
to make sure the placement is right for you. A qualified
member of the residential care staff may visit you at home,
talk to you and look at your assessments of health/social
care need.
To find out more about mental healthcare in your
region, organise visits to prospective care homes. Ask
the residents about the care they receive. Are psychiatric
nurses available if needed? Do the activities provided assist
rehabilitation? What are the attitudes to medication and
other therapies?
Mental health
Dementia care
people to maintain their independence at home. For
further information contact the Adult Access Team on
01305 221016.
In Bournemouth and Poole, East Boro Housing Trust
provides a Handy Van service providing general household
and specialist repair services for people who need support
to live independently in their own home – discussed on
page 31. To find out more telephone 01202 883503.
The term dementia describes a collection of symptoms,
including a decline in memory, reasoning and
communication skills, mood changes, and a gradual loss of
skills needed to carry out daily activities.
Symptoms are caused by changes in the brain due to
certain conditions like Alzheimer's disease and strokes.
Dementia can affect people of any age, but is most
common in older people. Dementia is a progressive
condition. It can start with small changes such as memory
loss (although becoming forgetful is not necessarily a
symptom of dementia). The rate of progression varies and
each person will experience dementia differently.
Diagnosis First steps - see your GP
Many people experiencing memory loss and dementia
become isolated from those around them and from
sources of help and support. It is therefore essential that if
you, or someone close to you, has symptoms of memory
loss or dementia, you seek a proper diagnosis from a GP.
Memory Support and Advisory Service
Since September 2014, the Alzheimer’s Society provide
a Memory Support and Advisory Service across Dorset.
Memory Advisers will provide expert practical guidance
and support to people affected by dementia or people
concerned about their memory.
If you’re concerned about your memory, Memory
Advisers can support you through the diagnosis process.
If you have a diagnosis of dementia, they can help you
understand the condition, cope with the day-to-day >
Physical disability continued
36 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
Tel: 01425 474 347E-mail: [email protected]: www.foxesmoon.co.uk
40 Ringwood RoadSt Ives, Ringwood
BH24 2NY
Specialists in Dementia Care
Pleasant, dementia-friendly
building and surroundings
garden.
provide good quality care.
Dementia care continued
> challenges it brings, and prepare for the future. This
includes helping you to access other support services, and
build support networks within your community.
The aim is to help you feel supported, and maintain
independence, choice and control over your life. They can
also support carers of people with dementia, providing
useful information, advice and signposting to local support
services.
If you would like to know more about the Memory
Support and Advisory Service, please contact the Service
on 0300 123 1916 or email [email protected]
Borough of Poole specific services
Borough of Poole is committed to the continued
development of a range of effective and efficient services
which ensure they can support people with dementia
with appropriately trained staff; in addition we currently
provide the following specific services for people with
dementia:
• A Community Mental Health Team for older people
based at Alderney hospital.
• Home care services for all eligible people including those
with dementia plus a specialist dementia care at home
service.
• A day centre service offering support to those with
dementia.
• Access to specialist dementia care homes that can offer
respite/short breaks.
For more information on the services listed above
please contact Poole’s Social Service helpdesk on
01202 633902 or www.boroughofpoole.gov.uk
Dementia-Friendly Communities
In March 2012, the Prime Minister’s Challenge on Dementia
was launched which raised ambitions in relation to
supporting people to ‘Live well with Dementia’ particularly
focusing on how society accepts and supports people to
live positively in their local communities. The Challenge
stated that ‘lack of awareness among the public and poor
understanding in communities has a major impact on the
experience of people with dementia.’
Poole Dementia Action Group (PDAG) was formed in
September 2013. The main objective was to make Poole
High Street dementia-friendly. The following webpage
shows which companies on the High Street have signed
an action plan and what actions they will put into place to
become dementia-friendly.
www.dementiaaction.org.uk/local_alliances/4074_
poole_dementia_action_group
Other useful information
Dorset Clinical Commissioning Group’s ‘Living well
with memory loss and dementia in Dorset’ booklet is a
useful summary of the advice and support available in
Dorset. It can be downloaded from the website
www.dorsetccg.nhs.uk/Downloads/news/
Dementia%20Directory.pdf
The ‘This is me’ booklet is a tool for people with
dementia to fill in to let health and social care professionals
know about their needs, interests, likes and dislikes. It can
be downloaded from the website http://alzheimers.org.
uk/thisisme
Safe and Independent Living (SAIL) offers information,
services and support to help you stay in your own home.
This service is not specific to those with dementia. More
information can be found on the website
www.accessdorset.co.uk/safe-and-independant-living
Other service providers in Dorset that can help you stay
independent are listed on the My life my care website
www.mylifemycare.com
Support for carers
Caring for someone with memory loss and dementia
brings its own challenges. The first of these is often
helping them seek a proper diagnosis. Even without a
diagnosis, there is a wide range of advice and support
for carers.
A Carers in Crisis support scheme is available for carers
in Bournemouth and Poole, explained on the website
www.mylifemycare.com
Many people living with dementia, and their carers,
are happier remaining at home, maintaining their
independence in a familiar environment.
37Visit www.carechoices.co.uk for further assistance with your search for care
Alternatives to staying at home
When living at home is no longer possible, there
are a number of options to consider, from sheltered
accommodation, through extra care sheltered housing to
care homes.
The Alzheimer's Society has advice on housing options
on the website www.alzheimers.org.uk/factsheets
Dorset Homechoice also has useful information. Visit
www.dorsethomechoice.org
Care homes and other housing choices are discussed
on pages 32 and 39.
Going into hospital
The Caring for patients with dementia video shows how
patients with dementia are cared for in hospital. Visit
www.rbch.nhs.uk/patients_visitors/short_films/
caring-for-patients-with-dementia.php
This Is Me - My Care Passport is useful when receiving
any care or treatment - it gives health and care staff
important personal information about you, and helps
them care for you as you would like. Ask about this when
you are admitted.
The ‘Memory Support and Advisory Service’ is provided
by the Alzheimer’s Society and works with GPs and
the Dorset Healthcare Memory Assessment Service.
The service has a team of advisers who are trained and
experienced in dementia issues. They help people stay
independent and support those living with dementia by
providing information, advice and guidance.
You can be referred to the Memory Support and
Advisory Service by your GP or a number of other
agencies.
Alternatively, you can get in touch directly by telephone
on 0300 123 1916 or by email [email protected].
More information is on the Alzheimer's Society website:
www.alzheimers.org.uk
More information about the process of getting a
diagnosis is on the Dorset Healthcare website:
www.dorsethealthcare.nhs.uk
Memory cafés
Memory cafés are places where people can go with their
carers to just socialise and have fun. You can relax and be
yourself, knowing that no one is judging you and everyone
is going through almost the same things as you every
day. A memory café has no real agenda or stated purpose
except to enjoy each other's company: they are a place
for mutual support and information sharing perhaps with
reminiscence-based activities.
To find a memory café in your area go to
www.mylifemycare.com/directory-of-memory-cafes
or contact your local authority using the details on page 4.
Residential dementia care
If the time comes when remaining at home is no longer
viable, the benefits of residential care need considering.
Questions to ask of any care home registered for someone
with dementia would include: who is the senior clinician
who can act as a single point of contact for people to
approach for information and advice? What training
programmes do staff participate in? Does the home offer a
person-centred approach to its care planning? Is the home
designed with the needs of its clients in mind, especially
safety and accessibility? Is there plenty of natural light?
Is moving around helped by easily-understood signage?
How is technology employed to help alleviate falls and
help orientation? Please also see the care homes checklist
on page 41 and the residential dementia care checklist on
page 38.
Differentiating one home from another can be difficult,
but the quality and quantity of staff training is especially
important, along with the turnover of staff, as continuity of
relationships in this type of home is critical.
The use of medication is a highly emotive subject
and any antipsychotic medication must be very carefully
prescribed. A fine balance exists between ‘acting in the
best interests of the individual’ by prescribing medicine
and the benefits of ‘normalisation’ where time and energy
are spent maintaining familiar, comfortable surroundings
which help reduce stress and possibly avoid the need for
certain medication.
Dementia care continued
38 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
Things to look for in care homes specialising in dementia.
Please use in conjunction with the care homes checklist on
page 41.
Residents
The best indication of a good home is that the residents
appear happy and responsive.
• Are there rummage boxes around the home to stimulate
residents?
Access
If the person with dementia needs or is likely to need
equipment or adaptations you may want to check:
• There is adequate signage and cues for diff erent parts of
the home such as dining room and bathroom.
• The home’s policy about locking external doors.
Bedrooms
You may want to fi nd out whether the person with
dementia can have a single room and whether:
• Residents are encouraged to bring in some of their own
furniture and possessions to increase familiarity.
Activities
Residents should be stimulated without feeling stressed.
• Are reminiscence activities available?
• Are residents able to compile memory boxes?
• Do staff compile life story books including photographs
and mementoes?
Staff
It is important to note whether staff seem friendly and
caring towards residents and whether they treat residents
with respect.
• Do they have any training and experience in dementia
care?
• Will the person with dementia have a member of staff
particularly responsible for their care?
• Is there a member of staff you can talk to about your own
worries about the person with dementia?
Manager/head of home
A manager who is caring as well as effi cient can make all the
diff erence to a home.
• Does the manager have knowledge of dementia and
can they deal with diffi culties that may arise in an
understanding way?
• Is there a full assessment at home before a resident is
admitted?
© 2015 Care Choices Ltd
Residential dementia care checklist
Step inside a Sunrise community and you’ll know you’ve arrived somewhere special - a vibrant place where life is lived to the full.
Whether it’s assisted living or specialist dementia care, everything we do stems from a commitment to providing only the very best care for the elderly.
Don’t just take our word for it. Come andsee for yourself how rewarding life can be with Sunrise.
Pop in or call to arrange a tour of your local Sunrise community today.
Sunrise of Southbourne
sunrise-care.co.uk/southbourne01202 375 323
42 Belle Vue Road, Southbourne, Bournemouth, Dorset BH6 3DS
Sunrise of Westbourne
sunrise-care.co.uk/westbourne01202 912 304
16-18 Poole Road, Westbourne, Bournemouth, Dorset BH4 9DR
The Life You Want. The Care You Need.
39Visit www.carechoices.co.uk for further assistance with your search for care
Care homes may be an option if you can't manage at
home and other housing options aren't right for you. You
will be looked after by trained staff, in your own room.
However, they are not the right choice for everyone. You
will get support and companionship, but you will give up
some independence. There will be compromises about
what you can do and when, compared to living in your
own home.
As well as thinking about whether or not a care home
is right for you, you will also want to consider the cost.
A residential care home (without nursing care) can cost
anything from £500 to £1,400 a week, i.e. from £26,000 to
nearly £73,000 a year.
Adult Social Care has found that many people go into a
care home before they need to. This means that they can
spend more money, often life savings, than they need to.
If you move into a care home funded from your savings,
there may come a time when you can no longer afford to
stay there and you may need help from Adult Social Care.
If this happens, Adult Social Care can help but we have a
limit on how much we will pay for a care home place. This
means that you might not be able to continue to stay in
the care home of your choice.
It is clear that moving into a care home is a big decision.
If you still think it might be right for you, it is best to talk to
your local Adult Social Care department first. They will talk
to you about your needs and give independent advice on
the best choice for you.
All care providers in the country must be registered
with the Care Quality Commission (CQC). All services are
inspected by the CQC, who report on their findings. These
inspection reports are available from the care service or
the CQC (visit: www.cqc.org.uk). Further information
about the CQC can be found on page 46.
Types of care home
Care homes
There are two types of care home:
Care homes offering personal care only
If you are reasonably active, but would like greater security
and care, subject to a needs assessment, a care home
offering only personal care may be the best option.
Personal care includes bathing, feeding, dressing and help
with moving and must be paid for in full if your capital/
savings exceed £23,250. If you have less than this amount,
Adult Social Care may be able to assist with funding if they
agree living in a care home is the best way of meeting
your needs.
Care homes with nursing
If you think you may need nursing care in a home, you will
need to be visited by a social worker or a care manager
to work out what care you will need. This visit might be
in your own home, or in hospital if you’ve been ill, or in a
care home. You will be fully involved in planning your care
needs.
If a care home providing nursing care is the best
solution for you, the social worker will give you information
to help you find a home which meets your care
requirements. The cost of the nursing care part of your
fees is paid by the NHS to the home directly: the current
amount is £110.89 per week. You can contact the Nurse
Care Management Teams for your area at your local Clinical
Commissioning Group listed on page 51.
The figures mentioned here may change after April
2015, check with Adult Social Care after this date. See page
42 for more information on paying for your care.
~ Situated in the Heart of Poole. ~ Easily accessible. ~ Tastefully decorated. ~ Three independent specialist units.
~ Tailored and individual care plans with a person-centred care approach.~ Lounges with beautiful views of Poole Harbour.
~ Dedicated Activities Coordinators promoting quality of life and stimulation.
“...where quality of care counts...”
.
Home 1
Home 2
Home 3
£ p/w
£ p/w
£ p/w
© 2015 Care Choices Ltd
First Impressions
• Are staff warm, friendly, polite, clean and
respectful?
• Do the residents seem happy, active and
sociable?
• Does the home feel homely and welcoming?
• Is the home fresh, clean and comfortably
furnished?
Accomodation
• Are bedrooms single or shared?
Is there a choice?
• Can you decorate and arrange your
own room?
• Can you bring your own furniture and TV?
• Is there a call system for emergencies?
• Can you control the heating in your room?
• Can you lock your room/secure place for
valuables?
• Is there a separate dining room? Bar?
• Are there both adapted showers and baths?
• Does the home have the right adaptations and
equipment to meet your needs?
• Are all areas safe and accessible (e.g. for
wheelchair users)?
• Is there adequate provision for sight or
hearing diffi culties?
• Are the grounds/gardens attractive and/or
quiet?
Life within the home
• Are there any rules and restrictions (e.g. going
out, returning)?
• Can you choose when to get up and retire
every day?
• Are residents involved in decisions on life in
the home?
• Can you make and take calls in privacy and
comfort?
• Is alcohol served or permitted?
• Are there smoking and non-smoking areas?
• What arrangements are there for religious
observance? (E.g. are places of worship nearby/
Is there a prayer room)?
• Can you handle your own money?
• Does a hairdresser/chiropodist visit?
• Does the home provide its own transport?
• Do staff have appropriate language skills/
knowledge?
• Are the staff formally trained?
• Is there an adequate number of staff on day
and night?
• Are visitors welcome at all times?
Can they stay overnight?
• May your visitors join you at meals?
• How much choice do you get about meals?
• Is the food varied and interesting?
• Can the home cater for your dietary needs
e.g. Black and Minority Ethnic diets?
• Can you have snacks or drinks any time?
In your room?
• Can you continue to pursue your hobbies?
• What activities and entertainment are
organised?
• Are outings and holidays arranged?
At what cost? £............ £............ £............
Fees and Contract terms
• How much are the fees? Do they cover all
services available? £............ £............ £............
• Under what circumstances will
the fees alter?
• Can you retain your own room if away?
• Can you have a short-stay or trial period?
• Will you be given a statement of terms on
admission?
• Are all procedures clearly spelt-out?
1 2 3
1 2 3
1 2 3
1 2 3
41Visit www.carechoices.co.uk for further assistance with your search for care
Care homes checklist
42 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
Even if you know you will have to pay for it yourself, if
you need care in your own home or are considering
moving into residential care, you still qualify for a social
care assessment by Adult Social Care. The assessment
will make sure that your needs will be met. Also, if you
expect your capital to fall below £23,250 as a result of
paying for care, Adult Social Care may then help you with
the cost.
If you are moving into residential care, you may be
entitled to some of the following financial assistance
and support:
Twelve-week property disregard
This applies if:
• your former home is included in your financial
assessment,
• your other capital is less than £23,250, and
• your income is not enough to meet your care home fees.
Adult Social Care will help with the cost during the first
twelve weeks of permanent residential care, provided the
assessment has shown that this is the kind of care you
need. This is called the ‘property disregard’ period.
Did you know you can choose a care home outside the area
you currently live in? You may want to be closer to friends,
family members or you may want to relocate to another
part of the country.
If your care home place is state-funded, your local
authority is still responsible for your care fees, even if you
choose a care home in another area.
The home you choose must be suitable for your assessed
needs and comply with the terms and conditions set by
the authority. The fees that your local authority will pay may
vary. They may offer you the fees you would receive if you
remained where you are, or they may offer you the fees that
the local authority would pay in your chosen area. You must
seek further advice before making your decision.
If you’re self-funded, obviously you have freedom of
choice. However it is important that you have considered
if the local authority will agree that you meet the eligibility
criteria for a care home placement if your savings fall below
the capital limit. What are the home’s fees and will it accept
the local authority rates if there comes a time that your
savings fall below the capital limit? If the local authority will
not fund the placement or the home is unable to meet
the local authority rate you need to bear in mind that the
possibility of moving to an alternative home increases
substantially.
Out of area care options
This Directory’s helpline
Paying for your own care
Paying for care
We provide the care in a warm, friendly but professional atmosphere where the homeliness and tranquillity ensures comfort for our residents and peace of mind for their loved ones who care about their security and well being.
9 Copse Road, New Milton BH25 6ESTel: 01425 620000 Web: www.chestnutcourtcarehome.co.uk
• All rooms with en suite facilities and shower• Emergency call system in each room & communal areas• Specially adapted bath facilities • Two separate lounges• Hairdressing Salon • Well landscaped, secure garden area • One passenger lift
Chestnut Court Rest Home
This Directory’s free helpline provides an independent
information and help service encompassing care and
accommodation. A personalised report can be generated
for you providing details of all home care providers, care
homes or care homes with nursing that meet your criteria.
One call to the freephone number 0800 389 2077 will
enable the service to build a profile of exactly what type
of care you’re looking for, while taking into account your
personal needs and interests.
The website: www.carechoices.co.uk allows you to
search by postcode or region for care homes, care homes
with nursing and home care providers that meet your
requirements across the country. Your search can then
be saved and emailed to others. You can also view an
electronic version of this Directory on the site and have it
read to you by using the ‘Browsealoud’ function.
Whatever your care needs, this Directory, the Care
Choices helpline and website will be able to point you
in the best direction, however you would like care
information presented.
43Visit www.carechoices.co.uk for further assistance with your search for care
Deferred payment agreements
After the twelve-week property disregard period, Adult
Social Care may be able to help you while your property
is being sold. In these circumstances they will charge any
financial help they give against the value of your home.
This means they will take back the amount they have paid
once your property has been sold. However, they may
limit how much they will pay.
It may affect your entitlement to Pension Credit if your
property is not seen to be on the market and becomes
treated as capital by the Department for Work and
Pensions (DWP).
What if you run out of money?
If your capital is likely to reduce to £23,250 as a result of
paying for care, you must tell Adult Social Care well in
advance that this is going to happen. They will then be
able to help with your care fees (provided your care needs
assessment has shown that you need residential care).
They will carry out a financial assessment to confirm the
date from which your funds fell below £23,250, and the
amount they, and you, will pay towards your care.
If the home you have chosen charges more than
the local authority will pay, you must find someone to
pay the difference – a ‘top-up’ payment. Whoever does
this, whether a family member or a charity, they should
understand that the cost could increase, and that they will
have to pay the top-up for as long as necessary. The local
authority will not meet the additional cost even if you have
lived in the home for a number of years. If you cannot find
someone to help you meet the extra cost, you may have
to move to a home within the local authority’s funding
levels. For more information, see page 44.
Understanding your rights before moving into care
is essential. There are a number of financial products
and specialist companies who may be able to help. It is
important to seek financial and legal advice about the
various options you may have before committing yourself.
Attendance Allowance
This is a non-means-tested, non-taxable benefit from the
DWP. It’s paid at the lower rate of £54.45 a week if you
need care by day or night and at the higher rate of £81.30 a
week if you need care during the day and night. Everyone
who needs care can, and should, claim Attendance
Allowance. If you are paying the full cost of residential care,
with or without nursing care, you will be entitled to the
higher rate.
NHS Nursing Care Contribution
Whether you are a temporary or permanent resident, if
you live in a care home that provides nursing care you may
be entitled to NHS Nursing Care Contribution towards the
cost. It is not means-tested and is currently £110.89 a week.
This is paid directly to the home.
Do you have more than £23,250 in capital and
savings?
The value of your home is included in the assessment of
your capital unless one of the following still lives there:
• Your partner (that is, your husband, wife or civil partner, or
someone you live with as if they were your husband, wife
or civil partner);
or
What will you have to pay for your care?
Paying for your own care continued
• A relative who is over 60 or disabled;
or
• A child under 16 who you, or a former partner, are
responsible for.
IF NO
Adult Social Care will contribute financially towards your
care costs after they have carried out an assessment of
your care needs.
44 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
How much?
You will need to ask Adult Social Care for an assessment.
This will define your care needs and how they will be
best met. Any care homes you consider must be able
to meet these needs. Adult Social Care will also make an
assessment of your financial situation. This determines
how much they will pay and how much you will have
to pay.
Your choice of care home will be limited to those that
accept your local authority’s funding level. If you want
to choose a more expensive home you would have to
arrange for a third party - such as a family member or
charity - to ‘top-up’ the difference. You are not allowed to
do this yourself if your capital is below £23,250.
If you have capital between £14,250 and £23,250 you
will pay £1 a week for every £250 you have above £14,250.
If your capital is less than £14,250, and the home you
choose charges fees that are within your local authority’s
funding rate, your contribution will be assessed only on
your income.
IF YES
Ask your local Adult Social Care department for an
assessment. See contact details adjacent.
Any care homes you consider must be able to meet
your assessed care needs.
If, apart from your property, your savings are less than
£23,250, Adult Social Care can help with your care costs for
the first twelve weeks. After this time you can apply for a
loan to help you whilst your property is being sold.
WHATEVER YOUR CIRCUMSTANCES:
Remember:
• It is just your own financial circumstances that are
assessed, not your partner’s.
• Your assessment will be made up of two elements; a care
needs assessment and a financial one.
• A care home with nursing will generally be more
expensive than a care home.
Consider claiming:
• Income Support
• Pension Credit
• Savings Credit (if you are over 65)
Definitely claim:
• Attendance Allowance, worth either £54.45 or £81.30 a
week depending on your care needs.
Moving into a nursing home?
• You may be eligible for the NHS Nursing Care
Contribution – currently £110.89 a week.
Always seek advice:
• Independent help is available to guide you through your
financial options. There may be a number of solutions to
retaining your capital whilst paying for care.
Some of the figures mentioned here may change in
April 2015.
After this date, please check www.gov.uk for up to date
figures.
For more information about what Adult Social Care
may pay towards care costs, telephone or visit:
Bournemouth Care Direct
Bournemouth Borough Council
Tel: 01202 454979
Online information about paying for care is
available at:
www.bournemouth.gov.uk/payingforcare
There are also leaflets on ‘Choosing and paying
for care in a residential or nursing home’ and
‘Paying for your own care in a care home’
available online at: www.bournemouth.gov.
uk/adultsocialcareleaflets or by phoning
Bournemouth Care Direct.
Borough of Poole Adult Social Care Help Desk
Tel: 01202 633902
Online booklet: ‘Paying for a care home placement’
available at:
www.poole.gov.uk/health-and-social-care/help-
for-adults/residential-care-for-adults/
Dorset County Council Adult Access Team
Tel: 01305 221016 or
email: [email protected]
www.mylifemycare.com
What will you have to pay for your care? continued
45Visit www.carechoices.co.uk for further assistance with your search for care
Third party payments for care home fees
Some care homes and care homes with nursing charge
fees that are higher than the maximum amount Adult
Social Care can contribute. If Adult Social Care are
contributing towards your care home fees and you
choose to move into a home which charges a higher
fee, the difference between the two amounts is paid by
a third party, usually a relative. Third party payments are
sometimes referred to as ‘top-up’ payments.
Before you sign any contract, the home should give you
written details of all the charges it intends to make in its
‘Statement of Purpose’ document. If there is anything that
is not clear or which you do not understand, you should
ask for advice.
As the name suggests, this payment must be made by
someone other than yourself or Adult Social Care. It can
be a relative or friend, but it cannot be a ‘liable relative’ i.e.
someone whose financial situation has been taken into
account when your financial assessment was carried out
by Adult Social Care.
The general rule is that you cannot use your own
money to fund a third party payment.
However in certain specific circumstances you may
make a third party payment from your own funds. These
are:
• when you are eligible for the twelve-week property
disregard (see page 42) or
• where Adult Social Care have agreed to a deferred
payment until your home is sold (see page 43).
Adult Social Care recommends that you seek
independent financial and legal advice if you are
considering these options. If you need further advice
about how a top up to your care home fees might be
arranged please discuss this with your care manager.
If you move to a care home where a third party
payment is required, the person who will make the
payment on your behalf must sign a contract with Adult
Social Care, before the contract with the home is signed.
In doing so they must confirm that they have the financial
means to make the third party payments (including any
future increases) for the whole time you will live at the care
home.
If you are already a resident in a care home, and no
third party agreement was required at the time you
became a resident, the home may seek to introduce a
third party payment at a later date. Also if a change to
your arrangements is made at your request or with your
agreement, for example you move to a superior room,
then an additional third party payment can become due.
It is usual for the fees charged by care homes to increase
each year. If you are not paying your own fees, the amount
that Adult Social Care can contribute may not increase
at the same rate as the home fees increase. Any shortfall
in fees must be met by a third party (top-up) payment –
discussed above. The third party element of the fee can only
be increased once in any financial year and as a guide, the
amount should never increase by more than 25% a year.
You should receive at least one month’s notice that the third
party payment is to increase. The person who makes the
payment for you must sign a new contract with Adult Social
Care if the amount of the third party payment increases.
If you are already living in a care home, plan ahead and
find out what help you will get from Adult Social Care when
your savings fall below the £23,250 limit, explained on
page 43.
Care fees can increase
Boscombe Pier
46 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
Essential informationInspection and registration of care services
All care providers must be registered under a system
introduced by the Health and Social Care Act 2008, which
brings adult social care, independent healthcare and the
NHS under a single set of essential standards of quality and
safety for the first time.
The Care Quality Commission (CQC) is the independent
regulator of health and social care in England. It regulates
care provided through a range of methods including:
• registering providers to ensure they are meeting the
essential standards of quality and safety;
• monitoring how providers comply with the standards;
• promoting improvement in services;
• using enforcement powers where necessary;
• publishing up to date information about the compliance
of adult social care providers with essential standards of
safety and quality.
From October 2014, following an inspection, each provider
is given a quality rating on how it rates against national
essential standards of quality and safety. Each service’s
report and ratings can be seen on the CQC website:
www.cqc.org.uk
For any enquiries or to register a concern, contact
CQC by telephone: 03000 616161 or by email:
The Care Quality Commission
Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA
When considering care services, it’s always a good idea
to check a service’s inspection report on the Care Quality
Commission’s comprehensive website: www.cqc.org.uk
Comments, compliments and complaints
All organisations need to know how they are performing.
They are happy to receive your feedback on their service
whether they are compliments or complaints. Feel free to
tell them what you think and your comments can be used
constructively to improve the service.
If you do need to make a complaint you should feel
able to complain about any aspect of your care that
affects your happiness or comfort. This could be about
the way you are treated by a staff member or the quality
of the food you are served. You can also make comments
and suggestions about possible improvements to your
surroundings and the services provided.
Making a complaint should not be difficult for you.
Providers are required under essential standards of quality
and safety to have a simple and easy to use complaints
procedure that they will be happy to give you. If you are
concerned about the care that you, a friend or a relative is
receiving, it makes sense to speak to the manager before
you take any further action. The problem may be resolved
quite easily once they are made aware of it.
However, if you need to make a formal complaint,
you should initially contact the registered owners of the
service. They have a duty to respond to any complaints
made.
If Adult Social Care have arranged and funded your care,
another option is to complain to your social worker/care
manager or the Complaints Manager in your local council:
The Adults’ and Children’s Complaints Manager
Bournemouth Borough Council, Town Hall, Bourne
Avenue, Bournemouth BH2 6DY
Email: [email protected]
Tel: 01202 458953
The Complaints Manager
Borough of Poole, Freepost RTHC-EHSG-LHYT, Adult
Social Care, Civic Centre Annexe, Park Road, Poole
BH15 2RT
Email: [email protected]
Tel: 01202 261158
The Complaints Manager
Dorset County Council Adult and Community
Services
County Hall, Colliton Park Dorchester DT1 1XJ
Email: [email protected]
Tel: 01305 221061
47Visit www.carechoices.co.uk for further assistance with your search for care
Healthwatch is the independent consumer champion
created to gather and represent the views of the public.
Healthwatch plays a role at both national and local level
and will make sure that the views of the public and people
who use services are taken into account.
Dorset Healthwatch represents the views of people
who use services, carers and the public on the Health and
Wellbeing boards set up by local authorities, provides
information and signposting about local health and
care services and reports concerns about the quality of
healthcare to Healthwatch England. Healthwatch England
can then recommend that the Care Quality Commission
take action.
Have your say about local services
To contact Healthwatch Dorset:
In person at any Citizens Advice Bureau in Dorset,
Poole or Bournemouth. To find your local office
please see www.citizensadvice.org.uk or the useful
contacts section of this Directory on page 50.
Write to Local Healthwatch (free) at:
Freepost RTJR-RHUJ-XBLH,
Healthwatch Dorset,
896 Christchurch Road, Bournemouth BH7 6DL
Telephone: 0300 111 0102
(calls cost the same as to 01 or 02 numbers)
Email: www.healthwatchdorset.co.uk
Further developments regarding Healthwatch
England can be found at www.healthwatch.co.uk
Protecting vulnerable adults
Who is at risk of abuse?
People may be at risk of abuse if they:
• depend on other people for their care;
• are older, frail and unable to protect themselves;
• have mental health problems;
• have a physical or learning disability;
• have a serious sight or hearing impairment;
• have dementia;
• misuse alcohol or drugs; or
• have a long-term illness.
What does abuse mean?
Abuse takes many forms. It includes:
• any form of harm such as:
- hitting, injuring or restraining;
- threatening, intimidating or humiliating;
- sexual attention or activity that is not wanted; or
- keeping someone on their own.
• any form of neglect such as:
- not giving the correct medicine;
- not providing food or clothing; or
- not arranging the right care.
• financial abuse such as:
- stealing or misusing money or property; or
- pressure about wills or inheritance.
• discrimination, i.e. treating someone less favourably
because of race, ethnicity, religion, age, gender, disability
or sexual orientation.
Abuse can happen anywhere - at home, in a care home,
hospital or day centre or in public.
Someone tells you about abuse
If someone tells you they are being abused:
• stay calm and listen to them;
• offer them support;
• write down what they tell you using their own words;
• keep any evidence safe;
• get in touch with us or the police; or
• in an emergency dial 999.
Please do not:
• press them for more details;
• contact the alleged abuser;
• promise to keep it secret; or
• assume that someone else knows what's going on and
will get in touch.
All public services, police, local authorities and the NHS,
take adult abuse very seriously - we usually refer to this as
‘Adult safeguarding’. However, adult protection from
abuse is more effective if we all take responsibility for
people at risk.
48 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
Reporting abuse
If you know someone is being abused, or think they may
be, call:
• Dorset Direct on 01305 221016;
• Borough of Poole Adult Social Care Help Desk on
01202 633902; or
• Bournemouth Care Direct on 01202 454979.
If it is outside of normal office hours, please call the Out of
Hours Service on 01202 657279.
If you think someone may be at immediate risk of harm
contact the Police by calling 999.
You can also tell a health or social care worker such as a
social worker, nurse, doctor or occupational therapist.
If you report abuse to Adult Social Care, they will:
• take your concerns seriously;
• deal with the matter sensitively;
• make sure the person is safe; and
• investigate the situation fully.
Adult Social Care will ask you to provide a name and
contact details in case they need to get in touch to ensure
they have all the information they need to keep the
person safe.
Protecting vulnerable adults continued
The Registered Nursing Homes Association
Good nursing homes continue to
provide a safe, comfortable, caring
environment for anyone requiring
nursing – whether long-term or for
short-stay respite, convalescence,
or rehabilitation.
The nursing home of today is a
far cry from the outdated perception of latter years. Today’s
nursing home combines an ambience of the client’s
personal home, with quality furnishings and surroundings,
together with a warm caring atmosphere backed up by
qualified, professional nursing staff. A total package of care
is provided, designed exclusively for the individual, which
encompasses social, medical and welfare needs.
It may be that you are making the choice, or more likely
nowadays, a family member or close friend is looking on
your behalf.
There is one level of comfort that can go a long way to
removing some of the concerns of placement – choosing
a ‘Blue Cross’ home.
What should you expect from a quality ‘Blue Cross’
home?
• 24-hour nursing services provided by a team led by a
qualified nurse.
• Accommodation furnished and equipped to provide
comfortable ‘homely’ surroundings. Most homes have
lifts, lounges, dining rooms and gardens/conservatories.
• General welfare, social and occupational therapy activities
designed to enhance the client’s quality of life.
• Compassionate, palliative, and End of Life care working
with the client, the relatives, and under professional
medical direction.
The most important consideration from your
perspective is that the nursing home provides a holistic
approach to care – all aspects of health are taken into
consideration and the use of NHS or GP resources ensures
prompt action. If you are frail or elderly, detecting health
problems, and responding early, stops you suffering
unnecessary pain or discomfort and prevents avoidable
traumatic admission to hospital.
The Registered Nursing Homes Association
John Hewitt House, Tunnel Lane, off Lifford Lane,
Kings Norton, Birmingham B30 3JN
Freephone: 0800 074 0194
Tel: 0121 451 1088 Fax: 0121 486 3175
Email: [email protected]
Web: www.rnha.co.uk
R EG IS TE R E D
IAT ION
AS SOC
NUR S ING HOME
49Visit www.carechoices.co.uk for further assistance with your search for care
Let us help you relax and enjoy your ret irement.
Our team of experts is ready to help you with allaspects of:
• Wills and Lasting Powers of Attorney• Protecting your assets for your family’s future
benefit• Maximising your wealth (including equity release
schemes)• Making all necessary arrangements for your
future residence• Looking after your tax affairs from the
completion of your Tax Return to Inheritance Taxand Capital Gains Tax advice
• Court of Protection
Call us for an initial discussion and allow us to putyour mind at ease.
Dickinson Manser. Ready when you need us.
Poole. 5 Parkstone Road. T. 01202 673071
Broadstone. 221 The Broadway T. 01202 692308
www.dickinsonmanser.co.uk
It would be nice to think that your retirement and old
age will be worry free. It can be. Advance thought and
preparation can pay dividends for you and your loved ones
at a time when you may be less able to cope by yourself.
Some people are lucky enough never to need help with
their fi nancial or personal arrangements. For many,
though, health issues or general slowing down in old age
mean that decisions and action on day to day matters
(which seem routine when you were younger and fi tter)
need to be taken by someone else on your behalf.
If you take no steps to make arrangements yourself
then the only course of action may be the appointment
of a Deputy through the Court of Protection. The Court
will oversee the actions of your Deputy and complicated
work is necessary to comply with the Court’s
requirements. A level of formality is needed which can
seem harsh and intrusive, not to mention expensive.
The alternative is for you to make decisions yourself
ahead of the diffi cult times which you may face in the
future in the form of a Lasting Power of Attorney (LPA)
for either your fi nancial or welfare aff airs or both. An
LPA enables you to appoint people of your choice to
handle your aff airs and gives your personal authority to
them to act with greater ease on your behalf.
It is important to note that if you have already made
an Enduring Power of Attorney it will probably still be
eff ective, but it would be sensible to take advice on
whether a welfare LPA would suit your future needs.
Dickinson Manser LLP has a large established team,
ready to give you the benefi t of their experience,
understanding and professionalism.
To arrange an initial discussion, please contact
Diane Vincent or Marie Rowe-Cousins on 01202 673071.
LEGAL HELP AND ADVICE
ADVERTISEMENT FEATURE
50 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
Age UK
Independent charitable organisation dedicated to
promoting the well-being of all older people.
Age UK Bournemouth
700 Wimborne Road, Winton,
Bournemouth, Dorset BH9 2EG
Tel: 01202 530530
Age UK Dorchester
Rowan Cottage, 4 Prince of Wales Road,
Dorchester, Dorset DT1 1PW
Tel: 01305 269444
Age UK Poole
Community Hall, Old Rope Walk,
Blandford Road, Poole, Dorset BH15 4AU
Tel: 01202 666195
Alzheimer’s Society
Leading the fight against dementia.
Dorset office
The Lodge, Administration Block,
Alderney Hospital, Ringwood Road, Poole BH12 4NB
Tel: 01202 716393
Bournemouth and Poole Advocacy and IMHA
(Independent Mental Capacity Advocacy) Service
Long-established advocacy service for adults who suffer
from severe and enduring mental health illness.
c/o 59 Southbourne Road
Bournemouth BH6 5AQ (Mailing address only)
Tel: 01202 422140
Email: [email protected]
Care Choices
Publishers of Care Services Directories around the country,
helpful website and free helpline for care seekers.
Helpline: 0800 389 2077
Web: www.carechoices.co.uk
Care Quality Commission
The national registration and inspection body for care
services.
See page 46 for further information.
The Care Quality Commission
Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA
Tel: 03000 616161
Email: [email protected] Web: www.cqc.org.uk
Citizens Advice Bureaux (CABs)
Help people resolve legal, money and other problems by
providing free, independent and confidential advice.
Bournemouth CAB
West Wing, Town Hall, Bourne Avenue,
Bournemouth BH2 6DX
Tel: 03444 111444
Christchurch CAB
2 Sopers Lane,
Christchurch, Dorset BH23 1JG
Tel: 0344 245 1291
Dorchester CAB
1 Acland Road, Dorchester
Dorset DT1 1JW
Tel: 0344 245 1291
East Dorset CAB
Hanham Road, Wimborne
Dorset BH21 1AS
Tel: 0344 245 1291
Ferndown CAB
1A Princes Court, Princes Road,
Ferndown BH22 9JG
Tel: 0344 245 1291
North Dorset CAB
4 Newbury Court, Gillingham
Dorset SP8 4QX
Tel: 0344 245 1291
Poole CAB
54 Lagland Street, Poole
Dorset BH15 1QG
Tel: 0344 245 1291
Dorset Advocacy
Develops and uses excellent practice to ensure people can
speak up, promote their rights and play a full part in the
life of their communities. Dorset Advocacy also provides
advocacy for carers.
Unit 13-15, Jubilee Court, Paceycombe Way, Poundbury
Dorchester DT1 3AE
Tel: 0300 343 7000
Email: [email protected]
Independent Mental Capacity Advocacy (IMCA) hotline:
0845 389 1762
Useful contacts
Advice and advocacy services
51Visit www.carechoices.co.uk for further assistance with your search for care
Dorset Clinical Commissioning Group
Canford House, Discovery Court Business Centre,
551-553 Wallisdown Road, Poole BH12 5AG
Tel: 01202 541400
Fax: 01202 541402
Vespasian House
Bridport Road, Dorchester DT1 1TS
Tel: 01305 368900 Fax: 01305 368947
Email: [email protected]
Help and Care
An independent charity supporting older people and
carers in Bournemouth, Poole and Dorset.
The Pokesdown Centre, 896 Christchurch Road,
Bournemouth BH7 6DL
Tel: 0300 111 3303
My life my care
See page 6 for further details.
www.mylifemycare.com
Useful contacts continued
Advice and advocacy services continued
Complaints advice
Councils
Adult Social Care
Dorset Adult Social Services
Complaints Manager
Tel: 01305 221061
Borough of Poole
Complaints Manager, Adult Social Care
Tel: 01202 261158
Bournemouth Borough Council
Adults’ and Children’s Complaints Manager
Tel: 01202 458953
NHS Dorset Complaints
Tel: 01305 368926
Email: [email protected]
Dorset County Council
Adult and Community Services
Colliton Park, Dorchester, Dorset DT1 1XJ
Tel: 01305 221016 Email: [email protected]
Borough of Poole
Poole Adult Social Care Help Desk
Civic Centre Annexe, Poole BH15 2RU
Tel: 01202 633902 Email: [email protected]
Bournemouth Care Direct (first point of contact for
Bournemouth Council’s Adult Social Care Services)
Customer Services Centre
St Stephen’s Road, Bournemouth BH2 6EB
Tel: 01202 454979
Web: www.bournemouth.gov.uk/adultsocialcare
Christchurch Borough Council
Civic Offices, Bridge Street, Christchurch, Dorset BH23 1AZ
Tel: 01202 495000
East Dorset District Council
Council Offices, Furzehill, Wimborne, Dorset BH21 4HN
Tel: 01202 886201
North Dorset District Council
Nordon, Salisbury Road, Blandford Forum, Dorset DT11 7LL
Tel: 01258 454111
Purbeck District Council
Westport House, Worgret Road, Wareham,
Dorset BH20 4PP
Tel: 01929 556561
To find out how we can help call us on 0333 321 0929 or visit careuk.com/the-potteries
What do you see?Creative souls or life in a care home?
The Potteries care home, 187 York Road, Broadstone BH18 8ES
At Care UK, we understand that choosing a care home for your loved one can be stressful for everyone involved. It’s why we offer all-round support to make the transition easier. We get to know your loved one, their life story and interests, so that we understand how best to care for them and keep them doing the things they love - like painting. As well as keeping hands and minds active, it’s a chance to demonstrate their creativity.
53Visit www.carechoices.co.uk for further assistance with your search for care
Weymouth and Portland Borough Council
Council Offices, North Quay, Weymouth,
Dorset DT4 8TA
Tel: 01305 838000
West Dorset District Council
South Walks House, South Walks Road,
Dorchester, Dorset DT1 1UZ
Tel: 01305 251010
Useful contacts continued
Councils continued
Direct Payments advice
See page 8 for further information.
Bournemouth Direct Payments Support Service
Enham Independent Living Your Way
Tel: 01202 593039 or 0845 504 0722
Minicom: 0845 504 0723
Email: [email protected]
Web: www.enham.org.uk/selfdirectedsupport
Dorset Direct Payments and Support Service
Tel: 0845 504 0726
Email: [email protected]
Poole Direct Payments Support Service
Penderels Trust,
Arena Business Centres Ltd,
9 Nimrod Way,
Ferndown Industrial Estate,
Ferndown BH21 7UH
Tel: 0845 600 0289
Fax: 01202 862571
Email: [email protected]
Web: www.penderelstrust.org.uk
Learning Disability
Services are based on giving a combination of care and
practical support to help people with a learning disability
lead full and interesting lives.
Dorset Learning Disability Services
Redwood Business Centre, NE Wing, Redwood House
Hawthorne Road, Charlton Down, Dorset DT2 9RL
Tel: 01305 213815
Mental Health
MIND
Support and advice for those with mental health issues.
11 Shelley Road, Boscombe,
Bournemouth BH1 4JQ
Tel: 01202 392910
Email: [email protected]
Web: www.dorsetmind.org.uk
NHS
Patient Advice and Liaison Service (PALS)
PALS is a free, confidential and impartial service that is
independent to the wards or clinical team. If you have a
concern, you may, as a first port of call, contact PALS to
help sort out any problems quickly and easily.
Patient Advice and Liaison Service
Dorset Healthcare University Foundation Trust,
Sentinel House,
Nuffield Industrial Estate,
Poole,
Dorset BH17 0RB
Freephone: 0800 587 4997
Email: [email protected]
Web: www.dorsethealthcare.nhs.uk/trust/quality/pals.htm
In 1964, Eileen Moorland, a well-known local Quaker, founded Harbour House to provide older people with purpose built accommodation and care in a friendly environment. Harbour House is a charity and is managed by the Registered Manager, Anna Filsell and overseen by a committee of volunteers.
We pride ourselves on offering a stimulating, comfortable and homely atmosphere for 33 older residents.
Our home overlooks West Bay Harbour. It enjoys a sunny, sheltered position by the sea close to a number of small shops. The bus stops are close by, and West Bay Church is in easy walking distance. For those residents who are
RoomsHarbour House has 29 unfurnished rooms for permanent residents; some of these rooms can also cater for couples.
overlook West Bay harbour and have balconies.
television and telephone points and internet connection.
General Amenities
and freshly prepared with vegetarian and special diets catered for. We have beautiful gardens and a large water feature cared for by our gardener. Our greenhouse enables our residents to cultivate and grow plants throughout the year.
A Room of Your OwnIf you come to live at Harbour House, your room is your home and you may furnish it as you wish. We encourage all our new residents to bring important items of furniture such as a single bed, chest of drawers, bedside table, comfortable chairs and lamps. Bringing your photographs and art work is a positive way to personalise your room
furniture and pictures.
You are able to have visitors whenever you wish and they are most welcome to join us for lunch or supper.
Harbour House | George Street West Bay | Bridport Dorset | DT6 4EY
Tel: 01308 423277 Email: [email protected]
www.westbayhousing.co.uk
Harbour HouseResidential Care Home for the Elderly
25% off permanent resident
Harbour HouseResidential Care Home for the Elderly
55Visit www.carechoices.co.uk for further assistance with your search for care
Service
User Bands
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism
MH Mental health SI Sensory impairment YA Younger adults AD People who misuse drugs and alcohol
Advertisers are highlighted
West DorsetBeaminster care homes
Bridport care homes
Charmouth care homes
Charmouth care homes with nursing
Bridport care homes with nursing
BARNES LANE, 13-15
Beaminster, Dorset DT7 3LS
Tel: 01308 862534 LDA YA
BROADWINDSOR HOUSE
Broadwindsor, Beaminster, Dorset DT8 3PX
Tel: 01308 868353 OP
COLCOMBE COTTAGE
Whetley Road, Broadwindsor, Beaminster, Dorset DT8 3QT
Tel: 01308 867547 LDA YA
HIGHCROFT AND VALLEY VIEW
Whetley Road, Broadwindsor, Beaminster, Dorset DT8 3QT
Tel: 01308 867444 LDA YA
ST JAMES’ PARK NURSING HOME
Higher Street, Bradpole, Bridport, Dorset DT6 3EU
Tel: 01308 887974 Advert page 58 OP
THISTLEGATE HOUSE
Axminster Road, Charmouth, Bridport, Dorset DT6 6BY
Tel: 01297 560569 OP D
BYMEAD HOUSE
Axminster Road, Charmouth, Bridport, Dorset DT6 6BS
Tel: 01297 560620 Advert page 56 OP PD
CONEYGAR LODGE
Coneygar Park, Bridport, Dorset DT6 3BA
Tel: 01308 427365 OP
DRAYTON HOUSE RESIDENTIAL CARE HOME
50 West Allington, Bridport, Dorset DT6 5BH
Tel: 01308 422835 OP D
GREENHILLS
32 St Andrews Road, Bridport, Dorset DT6 3BQ
Tel: 01308 422159 OP D PD LDA SI YA
HARBOUR HOUSE
George Street, West Bay, Bridport, Dorset DT6 4EY
Tel: 01308 423277 Advert page 54 OP
HOMESTEAD, THE
101 West Bay Road, Bridport, Dorset DT6 4AY
Tel: 01308 423338 OP
HYDE RESIDENTIAL HOME, THE
Walditch, Bridport, Dorset DT6 4LB
Tel: 01308 887869 Advert page 58 OP
SIDNEY GALE HOUSE
Flood Lane, Bridport, Dorset DT6 3QG
Tel: 01308 423782 OP D
ST ANDREW’S ROAD, 193
Bridport, Dorset DT6 3BT
Tel: 01308 425824 OP PD LDA SI YA
56 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
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User Bands
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West Dorset
Advertisers are highlighted
Dorchester care homes
BYMEAD HOUSE
Situated on the edge of the seaside village of Charmouth, set in landscaped grounds of one acre, a more pleasant location would be hard to find.
Almost all purpose built with superb views, excellent facilities, qualified nursing staff and activities, single en-suite rooms, fresh home cooking with a warm friendly atmosphere.
NURSING & RESIDENTIAL HOME
• Enquiries and visits welcome anytime •
Axminster Road, Charmouth, Bridport, Dorset DT6 6BS Tel: 01297 560620 Email: [email protected] Web: www.bymeadhouse.com
Proprietor: Miss S Blacklock RGN NDN RHV
AVENUE HOUSE
8 Weymouth Avenue, Dorchester, Dorset DT1 2EN
Tel: 01305 265365 OP D
BIRCH WAY, 23
Charlton Down, Dorchester, Dorset DT2 9XX
Tel: 01305 259852 LDA YA
CULLIFORD HOUSE
Icen Way, Dorchester, Dorset DT1 1ET
Tel: 01305 266054 OP
DICK O’TH BANKS ROAD, 5
Crossways, Dorchester, Dorset DT2 8BJ
Tel: 01305 852081 PD LDA SI YA
DORSET LEARNING DISABILITY SERVICE
4 Evie Place, Kings Road, Dorchester, Dorset DT1 1NJ
Tel: 01305 213815 LDA YA
EDWARD ROAD, 20
Dorchester, Dorset DT1 2HL
Tel: 01305 266813 LDA YA
FRIARS CLOSE, 11
Dorchester, Dorset DT1 2AD
Tel: 01305 262046 LDA YA
GLENCAIRN HOUSE RESIDENTIAL HOME
16-17 Cornwall Road, Dorchester, Dorset DT1 1RU
Tel: 01305 268399 Advert below OP
GRASSINGTON HOUSE
50 Prince of Wales Road, Dorchester, Dorset DT1 1PP
Tel: 01305 267968 OP
GROSVENOR CRESCENT, 5
Dorchester, Dorset DT1 2BA
Tel: 01305 269547 LDA YA
GROVE LODGE
Hyde Crook, Frampton, Dorchester, Dorset DT2 9NW
Tel: 01300 320098 OP D
LYTCHETTS
4 Chalky Road, Broadmayne, Dorchester, Dorset DT2 8PJ
Tel: 01305 853524 OP
West Dorset
57Visit www.carechoices.co.uk for further assistance with your search for care
Service
User Bands
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BELLE ROSE NURSING HOME LTD
12 Prince of Wales Road, Dorchester,
Dorset DT1 1PW
Tel: 01305 265787 OP LDA MH AD
CASTLE VIEW
Bridport Road, Poundbury,
Dorchester, Dorset DT1 2NH
Tel: 01305 756476 Advert outside back cover OP
CERNE ABBAS
Cerne Abbas, Dorchester, Dorset DT2 7AL
Tel: 01300 341008 OP D MH YA
CHESTNUT HOUSE NURSING HOME
Chestnut Road, Charlton Down,
Dorchester, Dorset DT2 9FN
Tel: 01305 257254 OP D
CHEVERELS CARE HOME WITH NURSING
52 Dorchester Road, Maiden Newton,
Dorchester, Dorset DT2 0BE
Tel: 01300 320348 Advert page 22 OP D PD
GREENBUSHES NURSING HOME
10-12 Weymouth Avenue, Dorchester, Dorset DT1 2EN
Tel: 01305 262192 OP D
MARLEY HOUSE
Winfrith Newburgh, Dorchester, Dorset DT2 8JR
Tel: 01305 852858 OP
SIGNATURE HOUSE
2 Maumbury Gardens, Dorchester DT1 1GR
Tel: 01305 257248 OP D
SOMERLEIGH COURT
Somerleigh Road, Dorchester, Dorset DT1 1AQ
Tel: 01305 211833 OP D
STEEPLETON MANOR CARE HOME
Winterbourne Steepleton, Dorchester, Dorset DT2 9LG
Tel: 01305 889316 Advert page 22 OP
WHITWAY HOUSE
Winterbourne Steepleton, Dorchester, Dorset DT2 9LG
Tel: 01305 889455 OP LDA YA
Dorchester care homes continued
Dorchester care homes with nursing
MAIDEN CASTLE HOUSE
12-14 Gloucester Road, Dorchester, Dorset DT1 2NJ
Tel: 01305 251661 Advert page 5 OP D PD SI YA
MAIDEN CASTLE ROAD, 56
Dorchester, Dorset DT1 2ES
Tel: 01305 265097 LDA YA
MONMOUTH ROAD, 97
Dorchester, Dorset DT1 2DF
Tel: 01305 266430 LDA YA
MONTROSE
40 Prince of Wales Road, Dorchester, Dorset DT1 1PW
Tel: 01305 262274 OP D
PARK HOUSE
Martinstown, Dorchester, Dorset DT2 9JN
Tel: 01305 889420 OP D PD LDA SI YA
PRINCE OF WALES ROAD, 3
Dorchester, Dorset DT1 1PW
Tel: 01305 269208 PD LDA SI YA
PRINCE OF WALES ROAD, 5
Dorchester, Dorset DT1 1PW
Tel: 01305 251935 OP PD LDA SI YA
ROMULUS CLOSE, 4
Dorchester, Dorset DT1 2TH
Tel: 01305 263479 LDA YA
THORNHILL CLOSE, 2
Dorchester, Dorset DT1 2RE
Tel: 01305 266589 LDA YA
WOLFETON MANOR
16 East Hill, Charminster, Dorchester, Dorset DT2 9QL
Tel: 01305 262340 OP
58 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
Service
User Bands
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West Dorset
CLARONDENE RESIDENTIAL CARE HOME
View Road, Lyme Regis, Dorset DT7 3AA
Tel: 01297 442876 OP
FAIRFIELD HOUSE RESIDENTIAL CARE HOME
Charmouth Road, Lyme Regis, Dorset DT7 3HH
Tel: 01297 443513 OP D PD
SHIRE HOUSE CARE HOME
Sidmouth Road, Lyme Regis, Dorset DT7 3ES
Tel: 01297 442483 OP
TREETOPS RESIDENTIAL CARE HOME
Overton, Timber Hill, Lyme Regis, Dorset DT7 3HQ
Tel: 01297 443821 OP D SI
LYME REGIS NURSING HOME
14 Pound Road, Lyme Regis, Dorset DT7 3HX
Tel: 01297 442322 OP D PD SI YA
West Dorset
Lyme Regis care homes
Lyme Regis care homes with nursing
A choice of elderly care options, here for you in the South East We know that personalised care in a warm and welcoming care home, that’s close to your family and friends is really important.
That’s why we offer long and short stay aged care options in Bournemouth, Poole and Dorset. What’s more, you don’t need our health insurance to stay with us.
LoLoLooLoLooLoLLLoLookokkkkk fffororrrrr TTTTheh Hydy e,e, TThehe MMMMMelelelloooooooowess,s, QuQuQQQQuQuuQuQuuQuuQuuuQ eeeeeeennsnsssssmoomooount t andd StSt JJamamesssses’’ Parkkk inininininininininininin theheeheeeheheee liiiissssisiistitinnnnngnngs sectctioion.n.† Calls from any line to 03 numbers are charged at no more than UK national
rates and count towards any inclusive minutes from mobiles. Calls may be monitored and may be recorded for training purposes.
To discuss your elderly care options at your nearest Bupa care home, talk to us today
Call 0333 220 4756 †
Looking for care or support?For independent, impartial information on your care options, call this Directory’s helpline on freephone 0800 389 2077
West Dorset
59Visit www.carechoices.co.uk for further assistance with your search for care
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User Bands
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ABBEY VIEW
Fairfield, Bristol Road, Sherborne, Dorset DT9 4HG
Tel: 01935 813222 Advert outside back cover OP
RIVERSIDE NURSING HOME
Riverside House, Westbury, Sherborne, Dorset DT9 3QZ
Tel: 01935 812046 OP
EASTBURY HOUSE
Long Street, Sherborne, Dorset DT9 3BZ
Tel: 01935 812132 OP
GARDEN HOUSE
Priestlands, Sherborne, Dorset DT9 4HN
Tel: 01935 813188 OP
HAYES, THE
Culverhayes, Long Street, Sherborne, Dorset DT9 3ED
Tel: 01935 814043 OP D PD SI
LUDBOURNE HALL
South Street, Sherborne, Dorset DT9 3LT
Tel: 01935 816382 OP
OLD VICARAGE, THE
Leigh, Sherborne, Dorset DT9 6HL
Tel: 01935 873033 OP
RAWLEIGH HOUSE
The Avenue, Sherborne, Dorset DT9 3AJ
Tel: 01935 816630 OP PD LDA SI YA
West Dorset
Sherborne care homes with nursing
Sherborne care homes
AGINCOURT CARE HOME
116 Dorchester Road, Weymouth, Dorset DT4 7LG
Tel: 01305 777999 OP YA
BOSWORTH CARE HOME
6 Southdown Avenue, Weymouth,
Dorset DT3 6HR
Tel: 01305 833100 OP
BUXTON HOUSE
423b Radipole Lane, Weymouth, Dorset DT4 0QJ
Tel: 01305 760834 Advert page 5 OP D PD SI YA
CHESTNUTS RESIDENTIAL HOME
93b Wyke Road, Weymouth, Dorset DT4 9QS
Tel: 01305 784996 OP
CRANFORD AVENUE, 3
Weymouth, Dorset DT4 7TN
Tel: 01305 839318 LDA YA
CRECY RESIDENTIAL HOME
45 Spa Road, Weymouth, Dorset DT3 5EP
Tel: 01305 769911 OP D PD MH SI YA
DANMOR LODGE
14 Alexandra Road, Lodmoor Hill,
Weymouth DT4 7QH
Tel: 01305 775462 Advert page 60 OP D PD
Weymouth care homes
Weymouth Harbour
60 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
• Situated near to the beautiful Weymouth Coastline• Comfortable rooms, most with en-suite facilities• Two lounges• Spacious conservatory• Two 8-person passenger lifts giving level access to all rooms• Hydrotherapy baths
• Qualified massage, aromatherapy & reflexology• 24-hour care for respite or long-term requirements• Day-care facilities with free transport for the elderly at home• Complimentary use of our own mobility scooter• Full & varied programme of events for residents including day
trips, visits to shows and Keep Fit to Music held in the home
GOLDCRESTRESIDENTIAL HOME
• Warm & homely, 24-hour caring service• Bright, comfortable single rooms• Specialist care for Alzheimer’s and
other dementia related illnesses
• All rooms en-suite• Close to sea and town centre• Respite & day care
183 Dorchester Road, Weymouth, Dorset DT4 7LF
Tel: 01305 830400 • Fax: 01305 781810 Email: [email protected] • Admin: 07702 011523
Specialist in Dementia Care
• search care providers quickly and easily • search by postcode/town and care type• Information on standards of care• links to the latest inspection reports
• extra information, photos and direct website links for hundreds of providers
• request a brochure• checklists to take with you when you visit
developed by the publisher of this Directory
With so many providers to choose from, where do you start? www.carechoices.co.uk can help.
Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.
West Dorset
61Visit www.carechoices.co.uk for further assistance with your search for care
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User Bands
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FORESTERS
18/20 Alexandra Road, Weymouth,
Dorset DT4 7QQ
Tel: 01305 777189 OP PD LDA SI YA
FRIARY HOUSE
26 Carlton Road North, Weymouth,
Dorset DT4 7PY
Tel: 01305 782574 OP
GOLDCREST RESIDENTIAL HOME
183 Dorchester Road, Weymouth, Dorset DT4 7LF
Tel: 01305 830400 Advert page 60 OP D PD MH SI
INGLESIDE RESIDENTIAL CARE HOME
648 Dorchester Road, Weymouth,
Dorset DT3 5LG
Tel: 01305 812667 OP
KINGSLEY COURT CARE HOME
28 Dorchester Road, Weymouth, Dorset DT4 7JU
Tel: 01305 782343 OP
KIRTLETON AVENUE, 10
Weymouth, Dorset DT4 7PT
Tel: 01305 771207 OP D PD LDA MH SI YA AD
LAWNS, THE
Fernhill Avenue, Weymouth, Dorset DT4 7QU
Tel: 01305 760881 OP D
LEGH HOUSE
117 Rylands Lane, Weymouth DT4 9QB
Tel: 01305 773663 OP
MOUNT PLEASANT
21 Mount Pleasant Avenue, Weymouth,
Dorset DT3 5JF
Tel: 01305 760903 Advert page 5 OP D PD SI YA
PRIMROSE LODGE
121/122 Dorchester Road, Weymouth, Dorset DT4 7LG
Tel: 01305 786568 OP
RAGLAN HOUSE
3 Carlton Road South, Weymouth, Dorset DT4 7PL
Tel: 01305 784192 OP D PD LDA MH SI YA AD
RODLANDS CARE HOME
4 Ullswater Crescent, Radipole, Weymouth,
Dorset DT3 5HE
Tel: 01305 782736 OP
TRAFALGAR CARE HOME
207 Dorchester Road, Weymouth, Dorset DT4 7LF
Tel: 01305 777567 OP D PD MH SI
WEYMOUTH AFTERCARE CENTRE
Carlton House, 9 Carlton Road North,
Weymouth, Dorset DT4 7PX
Tel: 01305 779084 AD
Weymouth care homes continued
AVON LEA NURSING HOME LTD
66 Dorchester Road, Weymouth,
Dorset DT4 7JZ
Tel: 01305 776094 OP
FAIRFIELD HOUSE
41 Putton Lane, Chickerell, Weymouth DT3 4AJ
Tel: 01305 779933 OP D PD MH SI YA
HIGHCLERE HOUSE CARE HOME
Cross Road, Weymouth, Dorset DT4 9QX
Tel: 01305 233300 OP D PD SI YA
Weymouth care homes with nursing
QUEEN CHARLOTTE, THE
432 Chickerell Road, Chickerell,
Weymouth, Dorset DT3 4DQ
Tel: 01305 773128 OP D MH YA
SUNNY BANK
4-6 Wyke Road, Weymouth, Dorset DT4 9QE
Tel: 01305 783558 OP D
WEYMOUTH CARE HOME
21 Glendinning Avenue, Weymouth, Dorset DT4 7QF
Tel: 01305 784518 Advert page 22 OP D PD YA
62 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
Service
User Bands
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism
MH Mental health SI Sensory impairment YA Younger adults AD People who misuse drugs and alcohol
West Dorset
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We understand how confusing and emotionally
taxing arranging care services for a loved one can
be. A Care Directory can only take you so far on
this journey so we have published a further
information guide, Care Select.
Care Select has been written for the relatives of
someone needing care. It provides additional guidance
to the Directory and will delve into the practical and
emotional issues facing families and carers when
the time comes to find care.
WHAT IF MUM DOESN’T AGREE?
WHAT IF MUM DOESN’T AGREE?
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CAN WE AFFORD IT?
CAN WE AFFORD IT?
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WHAT ARE THE CARE OPTIONS?
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WHAT IF I MAKE THE WRONG CHOICE?
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CAN WE AFFORD IT?
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HOW WILL I KNOW WHICH TO CHOOSE?
HOW WILL I KNOW WHICH TO CHOOSE?
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WHAT ARE THE CARE OPTIONS? WHAT IF I MAKE THE WRONG CHOICE?
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AGREE? WHAT IF MUM DOESN’T AGREE? WHATWHAT IF MUM DOESN’T AGREE?
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WHAT ARE THE CARE OPTIONS?
OPTIONS? WHAT ARE THE CARE OPTIONS? WHAT ARE THE
OPTIONS? WHAT ARE THE CARE OPTIONS? WHAT ARE
WHAT IF I MAKE THE WRONG CHOICE?
WHAT IF I MAKE THE WRONG CHOICE?
CAN WE AFFORD IT? CAN WE AFFORD IT?
IT? CAN WE AFFORD IT? CAN WE
HOW WILL I KNOW WHICH TO CHOOSE?
I KNOW WHICH I KNOW WHICH
OOWW
TO CHOOSE?TO CHOOSE?HOW WILL I KHOW WILL I K
PTIONS? PTIONS? PTIONS? WHAT IFWHAT IFWHAT IF
?E? E? WHAT IF MUM DOESN’T AGREE? WW
SN’T AGREE?ESN’T AGREE?ESN’T AGREE?WHAT IF MUMWHAT IF MUM WHAT IF MUM
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SE? HOW WILL I KNOW WHICH TO CHOOSE? HOW SE? HOW WILL I KNOW WHICH TO CHOOSE? HOW
WHAT ARE THE CARE OPTIONS?
TIONS? WHAT ARE THE CARE OPTIONS? WHAT ARE THTIONS? WHAT ARE THE CARE OPTIONS? WHAT ARE THTIONS? WHAT ARE THE CARE OPTIONS? WHAT ARE TH
S? C O O S?S? WHAT ARE THE CARE OPTIONS? W? WHAT ARE THE CARE OPTIONS? W
WHAT IF I MAKE THE WRONG CHOICE?
WRONG CHWRONG CHWRONG CH
CAN WECAN WECAN WE AFFORD IT? CAN WEAFFORD IT? CAN WEAFFORD IT? CAN WE AFFORD IT?AFFORD IT? AFFORD IT?
??? CAN WE AFFORD IT? CANCANCAN WWW
HOW WILL I KNOW WHICH TO CHOOSE?HOW WILL I KNOW WHICH TO CHOOSE?HOW WILL I KNOW WHICH TO CHOOSE?
YOUR COMPANION THROUGH THE EMOTIONAL AND PRACTICAL ASPECTSOF CHOOSING AND FUNDING CARE FOR AN AGEING RELATIVE.
AS A READER OF THIS CARE CHOICES DIRECTORY YOU CAN CLAIM YOUR FREE COPY OF CARE SELECT (USUALLY £9.95), JUST CALL OUR HELPLINE ON 0800 389 2077*
*While stocks last
WWW.CARESELECT.CO.UK
THE HANDBOOK FOR RELATIVES
ALSO FROM THE PUBLISHERS OF THIS CARE DIRECTORY
63Visit www.carechoices.co.uk for further assistance with your search for care
Service
User Bands
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism
MH Mental health SI Sensory impairment YA Younger adults AD People who misuse drugs and alcohol
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North Dorset
CASTLEMAN HOUSE
Fairfield Bungalows, Blandford Forum, Dorset DT11 7HS
Tel: 01258 452315 OP D
LARKS LEAS
Milldown Road, Blandford Forum, Dorset DT11 7DE
Tel: 01258 452777 Advert page 72 OP
MILLBROOK HOUSE LTD
Child Okeford, Blandford Forum, Dorset DT11 8EY
Tel: 01258 860330 OP
SMALLWOOD
Wards Drove, Blandford St. Mary,
Blandford Forum, Dorset DT11 9LZ
Tel: 01258 488451 LDA YA
SPETISBURY MANOR
Spetisbury, Blandford Forum,
Dorset DT11 9EB
Tel: 01258 857378 Advert page 84 OP
BLANDFORD GRANGE CARE HOME
Milldown Road, Blandford Forum,
Dorset DT11 7DE
Tel: 01258 458214 Advert page 64 OP D YA
WHITECLIFFE HOUSE
Whitecliffe Mill Street, Blandford Forum,
Dorset DT11 7BQ
Tel: 01258 450011 Advert outside back cover OP
Blandford care homes
Blandford care homes with nursing
Hambledon Hill
64 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
Service
User Bands
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Advertisers are highlighted
North Dorset
For more information,
look at our website
www.nazareth-lodge.co.uk
email: [email protected]
Tel: 01258 472511Penny Street, Sturminster Newton,
Dorset DT10 1DENazareth LodgeResidential Care Home - Sturminster Newton
All Standards inspected by the CQC in January 2014 have been “Fully Met”
Situated in the pretty market town of Sturminster Newton, Dorset this delightful home offers exceptionally high standards of personal care to just 24 residents, à la carte menus using home grown fruit and vegetables and an extensive programme of activities.
• Awarded highest accolade of “Beacon” status for its “End of Life Care” programme
• Achieved multiple awards including “Nutrition and Hydration Award 2013”, “Care Newcomer Award 2013” and “Care Chef 2014 finalist”
• First care home in the South West to achieve the “Silver” Food for Life Catering Mark
St Denis LodgeResidential home
St Denis Lodge is a beautifully appointedhouse with an attractive garden andconservatory. We would welcome anopportunity to show you why it is one ofthe most highly regarded homes in the area.
Contact us for more on 01747 854596or visit www.stdenislodge.co.uk
St Denis Lodge, Salisbury Road,Shaftesbury, Dorset SP7 8BS
Blandford GrangeCARE HOME
BLANDFORD FORUM
Blandford Garnge Care Home • Milldown Road Blandford Forum • Dorset • DT11 7DE
t: 01258 458 [email protected] www.lifestylecare.co.uk
Blandford Grange a modern purpose built Care Home, providing 24 hour nursing and dementia care in a warm and friendly environment for all of its residents
Grange
HYDE ROAD, 7
Gillingham, Dorset SP8 4BX
Tel: 01747 822241 PD LDA SI
KENDAL BANK CARE
Quarr, Gillingham, Dorset SP8 5PB
Tel: 01747 825666 OP
MALTHOUSE, THE
Bay Road, Gillingham, Dorset SP8 4EW
Tel: 01747 822667 OP
MULBERRY COURT AND
SCOPE INCLUSION DORSET
Common Mead Lane, Gillingham,
Dorset SP8 4RE
Tel: 01747 822241 OP PD LDA SI YA
ST MARTIN’S
Queen Street, Gillingham,
Dorset SP8 4DZ
Tel: 01747 823221 Advert page 5 OP D PD SI YA
Gillingham care homes
Looking for care or support?For independent, impartial information on your care options, call this Directory’s helpline on freephone 0800 389 2077
We can generate a personalised report with details of care homes or housing with care schemes that meet your needs and send you additional information on choosing and funding care too.
65Visit www.carechoices.co.uk for further assistance with your search for care
Service
User Bands
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism
MH Mental health SI Sensory impairment YA Younger adults AD People who misuse drugs and alcohol
Advertisers are highlighted
North Dorset
CASTLE HILL HOUSE
Bimport, Shaftesbury, Dorset SP7 8AX
Tel: 01747 854699 OP D
LADIGNAC CARE HOME
38 Crookhays, Shaftesbury, Dorset SP7 8DX
Tel: 01747 854978 LDA
ST DENIS LODGE RESIDENTIAL HOME
Salisbury Road, Shaftesbury, Dorset SP7 8BS
Tel: 01747 854596 Advert page 64 OP
CEDARS NURSING HOME, THE
Angel Lane, Shaftesbury, Dorset SP7 8DF
Tel: 01747 852860 OP D
NEWSTONE HOUSE
Station Road, Sturminster Newton, Dorset DT10 1BD
Tel: 01258 474530 Advert outside back cover OP D
OLD RECTORY, THE
High Street, Stalbridge, Sturminster Newton,
Dorset DT10 2LL
Tel: 01963 362624 OP D
SANDHILLS
Lower Road, Stalbridge,
Sturminster Newton, Dorset DT10 2NJ
Tel: 01963 362247 OP D PD LDA SI YA
HILLCREST HOUSE
Church Hill, Stalbridge, Sturminster Newton,
Dorset DT10 2LR
Tel: 01963 363861 LDA
IVERS
Hains Lane, Marnhull, Dorset DT10 1JU
Tel: 01258 820164 LDA
NAZARETH LODGE
Penny Street, Sturminster Newton, Dorset DT10 1DE
Tel: 01258 472511 Advert page 64 OP
Shaftesbury care homes
Shaftesbury care homes with nursing
Sturminster Newton care homes
Sturminster Newton care homes with nursing
GILLINGHAM GRANGE
Fernbrook Lane, Shaftesbury Road,
Gillingham, Dorset SP8 4LL
Tel: 01747 834020 OP D
MELLOWES NURSING HOME, THE
Common Mead Lane, Gillingham,
Dorset SP8 4RE
Tel: 01747 898125 Advert page 58 OP
Gillingham care homes with nursing
66 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
Service
User Bands
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism
MH Mental health SI Sensory impairment YA Younger adults AD People who misuse drugs and alcohol
Advertisers are highlighted
CLIFFTOP CARE HOME
8 Burlington Road, Swanage, Dorset BH19 1LS
Tel: 01929 422091 OP
HEATHCOTE CARE HOME
6 Cecil Road, Swanage, Dorset BH19 1JJ
Tel: 01929 423778 Advert below D MH
WALC HOUSE
1 Springfield Road, Swanage, Dorset BH19 1HD
Tel: 01929 422200 LDA YA
WORDSWORTH HOUSE CARE HOME
Belle Vue Road, Swanage, Dorset BH19 2HR
Tel: 01929 423614 OP D PD
YORK HOUSE CARE HOME
8/10 Cauldon Avenue, Swanage, Dorset BH19 IPQ
Tel: 01929 425588 OP D
GAINSBOROUGH CARE HOME
53 Ulwell Road, Swanage, Dorset BH19 1LQ
Tel: 01929 422500 OP D PD MH SI
OLD RECTORY NURSING AND
RESIDENTIAL HOME, THE
56 High Street, Langton Matravers,
Swanage, Dorset BH19 3HB
Tel: 01929 425383 OP
WORDSWORTH HOUSE CARE HOME
Belle Vue Road, Swanage,
Dorset BH19 2HR
Tel: 01929 423614 OP D PD
ANGLEBURY COURT
21 Bonnets Lane, Wareham,
Dorset BH20 4HB
Tel: 01929 552585 OP D
CASTLE FARM CARE HOME
Castle Farm Road, Lytchett Matravers, Poole,
Dorset BH16 6BZ
Tel: 01258 857642 Advert page 72 OP
PENROSE
6 Filleul Road, Sandford, Wareham, Dorset BH20 7AP
Tel: 01929 552100 LDA
PEVERIL
Springbrook Close, Harmans Cross,
Wareham, Dorset BH20 5HS
Tel: 01929 480764 LDA
PURBECK CARE
East Stoke, Wareham, Dorset BH20 6AT
Tel: 01929 552201 LDA YA
PurbeckSwanage care homes
Swanage care homes with nursing
Wareham care homes
We specialise in residential care for people living with memory and behavioural problems that can be brought on by the various forms of
dementia and neuro-degenerative conditions.
We are able to offer a further specialism in that we are able to manage those dementia sufferers who exhibit unusual, disturbed and challenging behaviours
that other homes are unable or unwilling to cater for. Please contact us for further details.
Tel: 01929 423778 Email: [email protected]
6 Cecil Road, Swanage, Dorset BH19 1JJwww.heathcotecarehome.com
67Visit www.carechoices.co.uk for further assistance with your search for care
Service
User Bands
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism
MH Mental health SI Sensory impairment YA Younger adults AD People who misuse drugs and alcohol
Advertisers are highlighted
East Dorset
AVON LEE LODGE
Preston Lane, Burton, Christchurch, Dorset BH23 7JU
Tel: 01202 476736 Advert page 68 OP
AVONDENE CARE HOME
171 Stanpit, Christchurch, Dorset BH23 3LY
Tel: 01202 483991 Advert page 68 OP
BROOK HOUSE RESIDENTIAL CARE HOME
213 Barrack Road, Christchurch, Dorset BH23 2AX
Tel: 01202 483960 OP
GREENWAYS
61 Greenways, Highcliffe, Christchurch,
Dorset BH23 5BB
Tel: 01202 483360 PD LDA SI YA
LAURELS, THE
195 Barrack Road, Christchurch, Dorset BH23 2AR
Tel: 01202 470179 OP D
MANOR ROAD, 6
Christchurch, Dorset BH23 1LU
Tel: 01202 483360 LDA YA
NASEBY CARE HOME
8 Avenue Road, Christchurch, Dorset BH23 2BY
Tel: 01202 471096 OP D
PRINCIPLE HOUSE
95 Ringwood Road, Walkford, Christchurch, Dorset BH23 5RA
Tel: 01425 277707 OP LDA YA
QUEENSMEAD
1 Bronte Avenue, Christchurch, Dorset BH23 2LX
Tel: 01202 485176 Advert page 5 OP D PD SI YA
RESIDE AT STOUR ROAD
14 Stour Road, Christchurch, Dorset BH23 1PS
Tel: 01202 481160 OP D
RIVENDELL
19 Lynton Crescent, St. Catherine’s Hill,
Christchurch, Dorset BH23 2SD
Tel: 01202 476663 LDA YA
TOUCHWOOD
13 Somerset Road, Christchurch, Dorset BH23 2ED
Tel: 01202 487575 OP LDA YA
Christchurch care homes
Wimborne Minster
68 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
Advertisers are highlighted
... a haven of tranquillity in perfect surroundings
Imagine life...• Beautiful landscaped level gardens with views of the New Forest• Small and Family run with a high staff to resident ratio• HD TV, telephone, internet and Sky+* point in each room• 8 person lift to all floors• Cinema, library and conservatory• Wireless nursecall system for maximum independence• Fully accessible baths with integrated chair hoist• Spa hydrotherapy bath to help increase well being• Shuttle service to Christchurch • Regular organised outings • Plus many more features
*Additional subscription charges may apply.
Pictures shown are artists impressions only, finalfinish may vary slightly.
Recently refurbished and extended, Avon Lee Lodge Residential Care Home is aiming to change perceptions of elderly care;
Avon Lee Lodge has been designed to provide our residents withmaximum independence, encompassing a community feel in apleasant, safe, and homely environment. Call for a brochure or visit our website for more details.
Excellence in Residential CareAvon Lee Lodge
Preston Lane, Burton, Christchurch BH23 7JUt 01202 476 736 f 01202 568 130 e [email protected]
www.avonleelodge.co.uk
Tel: 01202 238700 Email: [email protected]: www.mmcgcarehomes.co.uk
Homefield Grange, Salisbury Road, Christchurch, Dorset BH23 7AR
Homefield Grange, a Maria Mallaband Home, specialises in nursing, residential and dementia nursing care. Decorated to a hotel standard, the
home provides five-star, luxurious accommodation. Surrounded by beautiful gardens, the home boasts cafés, a cinema room, a hair and beauty
salon and sweet shop.
Homefield Grange is an exclusive care home development and provides luxurious
accommodation for 64 elderly people.
Homefield Grange CARE HOME
Chaseborough HouseVillage Hall Lane, Three Legged Cross,
Dorset, BH21 6SGSet in a beautiful semi rural location.
New Owner and Registered Manager Christine Watson has over 30 years experience of working with the elderly.
She and her dedicated, trained staff offer kindness and excellent care to our residents.
Food is home cooked, fresh fruit and snacks always available. Visitors are always welcome.
Competitive rates.
Tel 01202 822908 [email protected]
69Visit www.carechoices.co.uk for further assistance with your search for care
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OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism
MH Mental health SI Sensory impairment YA Younger adults AD People who misuse drugs and alcohol
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East Dorset
ABBEY ROSE
Cedar Avenue, St Leonards, Ringwood, Hampshire BH24 2QG
Tel: 01202 877764 OP D PD MH SI
CHESTNUT LODGE
43 Glenwood Road, West Moors, Ferndown,
Dorset BH22 0EN
Tel: 01202 892116 OP
CLARENCE HOUSE
6 Dudsbury Crescent, Ferndown, Dorset BH22 8JF
Tel: 01202 894359 OP
DENEWOOD HOUSE CARE HOME
12/14 Denewood Road, West Moors,
Ferndown, Dorset BH22 0LX
Tel: 01202 892008 OP
FAIRLAWN
St Mary’s Road, Ferndown, Dorset BH22 9HB
Tel: 01202 877277 Advert page 5 OP D PD SI YA
FIVE GABLES CARE HOME
268 Station Road, West Moors,
Ferndown, Dorset BH22 0JF
Tel: 01202 875130 OP D PD SI
FOXES MOON RESIDENTIAL HOME
40 Ringwood Road, St Ives, Ringwood,
Hampshire BH24 2NY
Tel: 01425 474347 Advert page 36 OP D
GABLES, THE
7 West Moors Road, Ferndown, Dorset BH22 9SA
Tel: 01202 855909 LDA
Ferndown care homes
AVON REACH
Farm Lane, Mudeford, Christchurch, Dorset BH23 4AH
Tel: 01425 272666 Advert outside back cover OP
AVON VIEW
Loring Road, Christchurch, Dorset BH23 2GZ
Tel: 01202 485170 D PD MH SI
BRAMBLEGATE
92 Ringwood Road, Walkford, Christchurch,
Dorset BH23 5RF
Tel: 01425 276846 OP PD YA
HIGHCLIFFE NURSING HOME
5 Stuart Road, Highcliffe,
Christchurch, Dorset BH23 5JS
Tel: 01425 272093 Advert page 66 OP D
HOMEFIELD GRANGE
Salisbury Road, Winkton, Christchurch BH23 7AR
Tel: 01202 238700 Advert page 68 OP D
NEWTOWN HOUSE
Waterford Road, Highcliffe, Christchurch, Dorset BH23 5JW
Tel: 01425 272073 OP
PINEBEACH NURSING HOME
53 Southcliffe Road, Friars Cliff,
Christchurch, Dorset BH23 4EW
Tel: 01425 273122 OP
SILVERWAYS NURSING HOME
Silver Way, Highcliffe-on-Sea,
Christchurch, Dorset BH23 4LJ
Tel: 01425 272919 Advert page 68 OP
Christchurch care homes with nursing
70 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
Advertisers are highlighted
NURSING & RESIDENTIAL CARE HOME ACORN LODGE RESIDENTIAL CARE HOME
Oakdene is an independent residential and nursing home, providing the highest quality of care and comfort for each individual. Acorn Lodge, situated adjacent to Oakdene, has 26 beds and is purpose built to provide a very high standard of specialised care to people living with dementia.
Ringwood Road, Three Legged Cross, Wimbourne BH21 6RBEmail: [email protected] Tel: 01202 813722Web: www.oakdenecare.co.uk
We passionately believe people living with dementia can lead active, creative and fulfi lling lives in a safe supportive environment where their needs are understood and met.
Waypoints Upton is a 64-bed home with a Rowlands Pharmacy and Costa Coffee for the enjoyment of the wider community.
Upton is our third home along the south coast. Our pioneering fi rst home is in Verwood and our second home is in Plymouth, Devon.
Call 01425 486760 or visit www.waypoints-care.co.uk
A Waypoints home is more than a building where people with dementia live – it’s a way of life.
Waypoints UptonWaypoints Verwood
• search care providers quickly and easily • search by postcode/town and care type• Information on standards of care• links to the latest inspection reports
• extra information, photos and direct website links for hundreds of providers
• request a brochure• checklists to take with you when you visit
developed by the publisher of this Directory
With so many providers to choose from, where do you start? www.carechoices.co.uk can help.
Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.
71Visit www.carechoices.co.uk for further assistance with your search for care
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MH Mental health SI Sensory impairment YA Younger adults AD People who misuse drugs and alcohol
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East Dorset
WAYPOINTS VERWOOD
42-44 Ringwood Road, Verwood,
Dorset BH31 7AH
Tel: 01202 812250 Advert page 70 OP D PD LDA MH SI
CHASEBOROUGH HOUSE
Village Hall Lane, Three Legged Cross,
Wimborne, Dorset BH21 6SG
Tel: 01202 822908 Advert page 68 OP D PD
HIGHGROVE CARE HOME
Stapehill Road, Stapehill,
Wimborne, Dorset BH21 7NF
Tel: 01202 875614 OP
WOODPECKERS, THE
10 Albion Way, Verwood,
Dorset BH31 7LR
Tel: 01202 813708 LDA
HOLMWOOD REST HOME
39 Chine Walk, West Parley,
Ferndown, Dorset BH22 8PR
Tel: 01202 593662 OP
MARCHFIELD HOUSE
434 Ringwood Road, Ferndown,
Dorset BH22 9AY
Tel: 01202 861845 OP D MH
SUMMERHILL RESIDENTIAL HOME
46 Glenwood Road, West Moors, Ferndown,
Dorset BH22 0ER
Tel: 01202 870935 OP
Verwood care homes
Verwood care homes with nursing
Wimborne care homes
AMBERWOOD HOUSE
418–424 Ringwood Road, Ferndown,
Dorset BH22 9AX
Tel: 01202 851510 Advert outside back cover OP
BROOK VIEW
Riverside Road, West Moors,
Ferndown, Dorset BH22 0LQ
Tel: 01202 891333 Advert outside back cover OP
FERNDOWN NURSING HOME
9 Dudsbury Crescent, Ferndown,
Dorset BH22 8JG
Tel: 01202 875909 OP
FERNHILL
122 Ringwood Road, Longham,
Ferndown, Dorset BH22 9AW
Tel: 01202 651800 Advert outside back cover OP D
Ferndown care homes with nursing
Ferndown care homes continued
ROYAL BAY CARE HOMESServing poole, bournemouth, the purbecks, wimborne & blandford areas
Part of the Prestigious Royal Bay Care Homes Group
Castle Farm Retirement HomeCastle Farm Road, Lytchett Matravers, Poole BH16 6BZ
T: 01258 857642
Beacon Status Gold Standards Framework
Forest Hill House Nursing Home
T: 01202 631741
Commendation Status Gold Standards Framework
Larks Leas Retirement Home
T: 01258 452777
Beacon Status Gold Standards Framework
Please ring any one of our Homes to request a brochure or to
arrange a visit. Alternatively you can visit our website and
download a PDF at:
www.royalbay.co.uk
Part of the Prestigious
Royal Bay Care Homes Ltd
73Visit www.carechoices.co.uk for further assistance with your search for care
Service
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OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism
MH Mental health SI Sensory impairment YA Younger adults AD People who misuse drugs and alcohol
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East Dorset
LEWIS HOUSE
Higher Merley Lane, Corfe Mullen,
Wimborne, Dorset BH21 3EG
Tel: 01202 887255 PD LDA SI YA
MILE OAK REST HOME
2 The Acorns, Wimborne, Dorset BH21 2EW
Tel: 01202 885225 OP
OAKDENE NURSING & RESIDENTIAL CARE HOME
Ringwood Road, Three Legged Cross,
Wimborne, Dorset BH21 6RB
Tel: 01202 813722 Advert page 70 OP D
STONELEIGH HOUSE
2 Rowlands Hill, Wimborne, Dorset BH21 1AN
Tel: 01202 884908 OP
STREETS MEADOW
Hanham Road, Wimborne, Dorset BH21 1AS
Tel: 01202 884620 OP D PD SI
T H RUSSELL CHARITABLE TRUST
St Ives House, St Ives Wood, Ashley Heath,
Ringwood, Hampshire BH24 2ED
Tel: 01425 473822 OP
TWO WELLS
Salisbury Street, Cranborne, Dorset BH21 5PU
Tel: 01725 517458 LDA
WATERLOO CARE HOME
Ringwood Road, Three Legged Cross,
Wimborne, Dorset BH21 6RD
Tel: 01202 824807 OP D
FOREST HILL HOUSE NURSING HOME
Rushall Lane, Corfe Mullen,
Wimborne, Dorset BH21 3RT
Tel: 01202 631741 Advert page 72 OP
OAKDENE NURSING & RESIDENTIAL CARE HOME
Ringwood Road, Three Legged Cross,
Wimborne, Dorset BH21 6RB
Tel: 01202 813722 Advert page 70 OP D
WIMBORNE CARE HOME, THE
179/181 Wimborne Road West, Stapehill,
Wimborne, Dorset BH21 2DJ
Tel: 01202 877614 OP
Wimborne care homes continued
Wimborne care homes with nursing
75Visit www.carechoices.co.uk for further assistance with your search for care
Service
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ALEXANDRA HOUSE
88a Alexandra Road, Parkstone,
Poole, Dorset BH14 9EW
Tel: 01202 746640 Advert page 5 OP D
AMBERWOOD
6 St Osmunds Road, Poole, Dorset BH14 9JN
Tel: 01202 743390 LDA
ANCHOR HOUSE
1 Evering Avenue, Parkstone, Poole,
Dorset BH12 4JF
Tel: 01202 735914 LDA
ARANLAW HOUSE CARE HOME
26 Tower Road, Branksome Park,
Poole, Dorset BH13 6HZ
Tel: 01202 763367 Advert inside front cover OP D MH
BEACH HOUSE
94 Alexandra Road, Poole, Dorset BH14 9EP
Tel: 01202 739930 LDA
CANFORD CLIFFS REST HOME
2 Bessborough Road, Canford Cliffs,
Poole, Dorset BH13 7JS
Tel: 01202 700272 OP D MH
CHALGROVE CARE AND NURSING HOME
5-7 Westminster Road East, Branksome Park,
Poole, Dorset BH13 6JF
Tel: 01202 767493 OP D
CORAL HOUSE
15 Alder Hills, Poole, Dorset BH12 4AJ
Tel: 01202 710531 LDA
DELPH HOUSE CARE HOME
40 Upper Golf Links Road, Broadstone, Dorset BH18 8BY
Tel: 01202 692279 OP D PD SI YA
DORSET HOUSE
Coles Avenue, Hamworthy, Poole, Dorset BH15 4HL
Tel: 01202 672427 Advert page 5 OP D PD SI YA
DUNES, THE
49 Cynthia Road, Parkstone, Poole, Dorset BH12 3JE
Tel: 01202 740237 PD LDA YA
ELIZABETH HOUSE
Dolbery Road, Parkstone, Poole, Dorset BH12 4PX
Tel: 01202 744545 Advert page 5 OP D PD SI YA
GRANGE, THE
2 Mount Road, Parkstone, Poole, Dorset BH14 0QW
Tel: 01202 715914 PD YA
JOSHUA HOUSE
102 Herbert Road, Parkstone, Poole, Dorset BH12 4HU
Tel: 01202 948431 PD LDA MH YA
LAURELS AND PINE LODGE, THE
33-37 Foxholes Road, Oakdale, Poole, Dorset BH15 3NA
Tel: 01202 743202 Advert page 74 OP D PD YA
LILLIPUT HOUSE
299 Sandbanks Road, Poole, Dorset BH14 8LH
Tel: 01202 709245 OP YA
LONG CLOSE RETIREMENT HOME
23 Forest Road, Branksome Park, Poole,
Dorset BH13 6DQ
Tel: 01202 765090 Advert page 76 OP
MAIDMENT COURT
47 Parkstone Road, Poole, Dorset BH15 2NX
Tel: 01202 674423 OP
MARLBOROUGH HOUSE NURSING HOME
91/93 Bournemouth Road & 2/4 Marlborough Road, Poole,
Dorset BH14 0ER
Tel: 01202 747924 OP D
MOORINGS, THE
69 Brixey Road, Parkstone, Poole, Dorset BH12 3EY
Tel: 01202 734752 PD LDA YA
PARK LODGE RESIDENTIAL CARE HOME
18 Ridgeway, Broadstone, Dorset BH18 8EA
Tel: 01202 694232 OP
PoolePoole care homes
76 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
Poole
Advertisers are highlighted
The Links provides nursing care and support
for elderly physically frail residents, and those
coping with dementia.
Call us on 01202 974000 or come and visit us.
A warm welcome awaits.
Two Cedars is a small residential home situated in the village of Broadstone, Dorset. At Two Cedars we have seventeen furnished, comfortable bedrooms, each is freshly decorated, clean, well-heated and ventilated. Accommodation and care are provided for Male and / or Female Residents aged 65 years and over.
Each resident has their own en-suite room with lockable doors, 24 hour call system, TV and telephone access and is able to personalise it with their own belongings
A spacious lounge, a communal dining room and a half acre of mature gardens are also available for residents.
81 Dunyeats Road, Broadstone, Dorset BH18 8AF
T: 01202 694942www.twocedarscarehome.co.uk
Long CloseA Private Residence
for Gracious Retirement
Manager: Mrs Christine BarrowTel: Bournemouth01202 - 765090Keith London - Webb, 23 Forest Road, Branksome Park, Poole, Dorset BH13 6DQ
• Comfortable Ground Floor en-suiterooms overlooking landscaped gardens
• First floor en-suite rooms leading tospacious paved balcony
• 5 person passenger lift • Experienced caring staff• Excellent varied cuisine • Long term or short term stay available • Close to sea, promenades and local shops.
All enquiries welcomed with open invitation toview. The Proprietor and Manager are alwaysavailable to discuss your needs.
[email protected] www.longclosecare.co.uk
Looking for care or support?For independent, impartial information on your care options, call this Directory’s helpline on freephone 0800 389 2077
We can generate a personalised report with details of care homes or housing with care schemes that meet your needs and send you additional information on choosing and funding care too.
77Visit www.carechoices.co.uk for further assistance with your search for care
Service User Bands
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism MH Mental health SI Sensory impairment YA Younger adults AD People who misuse drugs and alcohol
Poole
Advertisers are highlighted
PARK MANOR LTD 8 St Aldhelms Road, Poole, Dorset BH13 6BS Tel: 01202 764071 OP
PINEWOOD TOWER REST HOME 30 Tower Road, Branksome Park, Poole, Dorset BH13 6HZ Tel: 01202 762855 OP D MH
SANDBOURNE HOUSE 1 Sandecotes Road, Parkstone, Poole, Dorset BH14 8NT Tel: 01202 742284 LDA
SHERIDAN CARE HOME, THE 14 Durlston Road, Lower Parkstone, Poole, Dorset BH14 8PQ Tel: 01202 735674 Advert page 86 OP D PD YA
SHORES, THE 46 Brixey Road, Parkstone, Poole, Dorset BH12 3EZ Tel: 01202 730653 PD LDA YA
SOUTHMEAD REST HOME 159 York Road, Broadstone, Poole, Dorset BH18 8ES Tel: 01202 694726 OP
ST CECILIA CARE 29 Nelson Road, Poole, Dorset BH12 1ES Tel: 01202 767383 Advert page 76 OP D
STADDON LODGE 25 Nelson Road, Branksome, Poole, Dorset BH12 1ER Tel: 01202 764269 OP PD YA
TIDES, THE 136 Lower Blandford Road, Broadstone, Poole, Dorset BH18 8NZ Tel: 01202 604056 PD LDA YA
TWO CEDARS RESIDENTIAL CARE HOME 81 Dunyeats Road, Broadstone, Poole, Dorset BH18 8AF Tel: 01202 694942 Advert page 76 OP
WAVES, THE 199 Churchill Road, Parkstone, Poole, Dorset BH12 2JD Tel: 01202 734857 LDA
WESSEX LODGE RETIREMENT HOME 16 Munster Road, Lower Parkstone, Poole, Dorset BH14 9PU Tel: 01202 738234 OP D PD SI YA
WEST VIEW SHORT TERM BREAK SERVICE 1 West View Road, Poole, Dorset BH15 2AZ Tel: 01202 744092 PD LDA SI
Poole care homes continued
Poole Harbour
45
A new style of care home has just opened in Poole. It is the creation of Sarah Jessup, who, with her parents, has operated Burwood Nursing Home in Broadstone for over 30 years.
The new concept accommodates residents with varying degrees of nursing care and the design incorporates these needs not only from a medical angle, but also from an environmental perspective. It is also important that the home does not feel like an institution or hospital, so the home only has 42 rooms with lots of communal space; it can be described as a boutique care home.
When your family member or friend moves to a care home they need to maintain a sense of independence. That means choosing to do what they would like to do and where to go and at Yaffle this is possible without leaving the comfort and safety of the home. However, should a resident choose to spend the afternoon in their room, then there is the benefit of enjoying the views of the lovely wooded surroundings facilitated by the private balconies and patios.
An important aspect is stimulation, variety and it has to be enjoyable and fun. You can choose to go with your family
to the Railway Tavern for a game of cards and a ploughman’s lunch or perhaps bake some scones in the resident’s kitchen.
Dining is also an important daily occasion. Traditionally lunch at a care home arrives in the dining room on a trolley. Where has it come from, who cooked it, what is it? At Yaffle the open plan dining room means that residents can see their food being prepared, cooked and served and can also let the chef know what they prefer and how they like it cooked.
The ability to enjoy the wildlife and setting of the new home is also an important feature that has been incorporated in to the design. Large outdoor terraces allow southerly views over Yaffle Hill towards the Purbecks. All bedrooms are attractively furnished with modern comforts such as an ensuite wetroom, television with internet access, electric profiling bed and ceiling hoists to facilitate the safe and comfortable movement of less mobile residents.
We shall be pleased to show you around our new home so drop in anytime.
79Visit www.carechoices.co.uk for further assistance with your search for care
Service
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OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism
MH Mental health SI Sensory impairment YA Younger adults AD People who misuse drugs and alcohol
Poole
Advertisers are highlighted
ALDBURY, THE
672–674 Ringwood Road, Parkstone,
Poole, Dorset BH12 4NA
Tel: 01202 746752 Advert outside back cover D
ASHLEY COURT CARE HOME
6-10 St Peter’s Road, Poole, Dorset BH14 0PA
Tel: 01202 715902 Advert page 80 OP D YA
AVALON NURSING HOME
14 Pinewood Road, Branksome Park, Poole,
Dorset BH13 6JS
Tel: 01202 761119 OP PD SI
AVONWOOD MANOR
31/33 Nelson Road, Branksome, Poole, Dorset BH12 1ES
Tel: 01202 763183 OP D
BIRDS HILL NURSING HOME
25 Birds Hill Road, Poole, Dorset BH15 2QJ
Tel: 01202 671111 Advert page 40 OP D PD MH
BRANKSOME PARK CARE CENTRE, THE
17 Mornish Road, Branksome Park, Poole, Dorset BH13 7BY
Tel: 01202 761449 OP
BURWOOD NURSING HOME
100 Dunyeats Road, Broadstone, Poole, Dorset BH18 8AL
Tel: 01202 693224 Advert page 78 OP D PD SI
CANFORD CHASE
40 Western Road, Branksome Park,
Poole, Dorset BH13 6EU
Tel: 01202 766182 Advert outside back cover OP
CHALGROVE CARE AND NURSING HOME
5-7 Westminster Road East, Branksome Park,
Poole, Dorset BH13 6JF
Tel: 01202 767493 OP D
DELPH HOUSE CARE HOME
40 Upper Golf Links Road, Broadstone,
Poole, Dorset BH18 8BY
Tel: 01202 692279 OP D
HILLSDON NURSING HOME
37 Springfield Road, Lower Parkstone,
Poole, Dorset BH14 0LG
Tel: 01202 742753 OP
KINGLAND HOUSE NURSING
AND RESIDENTIAL HOME
Kingland Road, Poole, Dorset BH15 1TP
Tel: 01202 675411 OP D PD
LINKS, THE
1 Golf Links Road, Broadstone,
Dorset BH18 8BE
Tel: 01202 974000 Advert page 76 OP D
Poole care homes with nursing
80 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
Service
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OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism
MH Mental health SI Sensory impairment YA Younger adults AD People who misuse drugs and alcohol
Poole
Advertisers are highlighted
AdamscourtAdamscourt is an independent residential care home offering specialised
care to people living with dementia. Promoting independence and choice
and offering an array of regular activities to suit individual taste. A home
of distinction offering top quality person-centered care. Surrounded by
beautiful, landscaped accessible gardens. Situated in Talbot Woods, in a
tree-lined avenue, within walking distance of local amenities.
7 Talbot Avenue • Talbot Woods
Bournemouth BH3 7HP
Tel: 01202 529855 • Email: [email protected]
6-10 St Peters Road • Poole Dorset • BH14 OPA
t: 01202 715 [email protected] www.lifestylecare.co.uk
Ashley Court a modern purpose built Care Home, providing 24 hour nursing and dementia care in a warm and friendly environment for all of its residents
Ashley CourtCARE HOME
POOLE
Sandringham House
• Warm & homely 24hr caring service
• Specialist nursing care including EMI care, Alzheimer’s and other dementia related illnesses
• Close to shops and public transport
26 Sandringham Road, Poole, Dorset BH14 8THTel: 01202 744409 Admin: 07702 011523 Email: [email protected]
MAGNA CARE CENTRE
Arrowsmith Road, Canford Magna,
Wimborne, Dorset BH21 3BQ
Tel: 01202 601831 OP
MARLBOROUGH HOUSE
NURSING HOME
91/93 Bournemouth Road, Poole,
Dorset BH14 0ER
Tel: 01202 747924 OP D PD SI
ORMONDE NURSING HOME
12 Pinewood Road, Branksome Park,
Poole, Dorset BH13 6JS
Tel: 01202 760838 OP D PD MH SI YA
POTTERIES, THE
187 York Road, Broadstone,
Dorset BH18 8ES
Tel: 0333 321 0929 Advert page 52 OP D PD LDA MH YA
REGENCY MANOR CARE HOME
16-17 Blair Avenue, Parkstone, Poole, Dorset BH14 0DA
Tel: 01202 715760 Advert inside front cover OP D MH
SANDRINGHAM HOUSE
26 Sandringham Road, Poole, Dorset BH14 8TH
Tel: 01202 744409 Advert below OP D PD MH SI
WAYPOINTS UPTON
1 Dorchester Road, Upton, Poole, Dorset BH16 5NJ
Tel: 01202 620020 Advert page 70 OP D PD LDA MH SI
Poole care homes with nursing continued
81Visit www.carechoices.co.uk for further assistance with your search for care
Service
User Bands
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism
MH Mental health SI Sensory impairment YA Younger adults AD People who misuse drugs and alcohol
Advertisers are highlighted
BournemouthBournemouth care homes
ABBOTSFORD
7 Bracken Road, Southbourne, Bournemouth, Dorset BH6 3TB
Tel: 01202 428156 LDA
ACORN LODGE
12 Grand Avenue, Southbourne,
Bournemouth, Dorset BH6 3SY
Tel: 01202 426085 LDA
ACORN LUXURY CARE LTD
76 Wimborne Road, Bournemouth, Dorset BH3 7AS
Tel: 01202 515713 OP D MH
ADAMSCOURT RESIDENTIAL CARE HOME
7 Talbot Avenue, Talbot Woods,
Bournemouth, Dorset BH3 7HP
Tel: 01202 529855 Advert page 80 OP D
ALEXANDRA CENTRE FOR PHYSICAL
DISABILITY & SENSORY IMPAIRMENT
23 Howard Road, Queens Park,
Bournemouth, Dorset BH8 9EA
Tel: 01202 528420 PD SI YA
ALLINGTON HOUSE
46 Dean Park Road, Bournemouth, Dorset BH1 1QA
Tel: 01202 551254 YA AD
APPLE HOUSE
186 Seafield Road, Bournemouth, Dorset BH6 5LJ
Tel: 01202 485597 LDA
APRIL COURT
186 Poole Lane, Kinson, Bournemouth, Dorset BH11 9DS
Tel: 01202 576110 LDA YA
ASHWOOD
12 Dudley Road, Northbourne,
Bournemouth, Dorset BH10 6BS
Tel: 01202 770242 LDA
AUCKLAND REST HOME
2 Ken Road, Southbourne, Bournemouth, Dorset BH6 3ET
Tel: 01202 427166 OP D
BEAUFORT VIEW
1 Beaufort Road, Southbourne, Bournemouth,
Dorset BH6 5AJ
Tel: 01202 418877 PD LDA SI YA
BEECHEY HOUSE
14 Beechey Road, Bournemouth,
Dorset BH8 8LL
Tel: 01202 290479 OP D MH
BEECHWOOD HOUSE REST HOME
3 Beechey Road, Bournemouth, Dorset BH8 8LJ
Tel: 01202 551305 OP
BLENHEIM CARE HOME
17 Dunbar Road, Talbot Woods,
Bournemouth, Dorset BH3 7AZ
Tel: 01202 557090 OP D
BLUE ROOF BUNGALOW CARE HOME
Mill Road North, Throop, Bournemouth, Dorset BH8 0DW
Tel: 01202 529508 LDA
BROADWATERS
55 Wick Lane, Tuckton, Bournemouth, Dorset BH6 4LA
Tel: 01202 423709 OP D PD MH SI YA
CAMBIAN NIGHTINGALE
46-48 Stourcliffe Avenue, Southbourne,
Bournemouth, Dorset BH6 3PX
Tel: 01202 419537 LDA
CASTLE DENE
Throop Road, Bournemouth, Dorset BH8 0DB
Tel: 01202 397929 Advert page 5 OP D PD SI YA
CHALFONT CARE HOME
6 Southern Road, Bournemouth, Dorset BH6 3SR
Tel: 01202 420957 OP D
CHERRY TREE LODGE
100 Wick Lane, Southbourne,
Bournemouth, Dorset BH6 4LB
Tel: 01202 429326 OP
Service
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OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism
MH Mental health SI Sensory impairment YA Younger adults AD People who misuse drugs and alcohol
Poole
Advertisers are highlighted
A Residential Care Home in prestigious Talbot Woods
with a reputation for the highest standards of care.
• Luxurious en-suite rooms
• Lovely conservatory and level south-facing gardens
• Delicious home-cooked food using seasonal ingredients
• Full range of activities and outings
• Relatives and friends always welcome
More than just care, a very personal service.
2 Berkeley Road, Talbot Woods,
Bournemouth BH3 7JJ
Email: [email protected]
Tel: 01202 526 925
For more information and latest news visit our website at
www.evergreenscarehome.co.uk
83Visit www.carechoices.co.uk for further assistance with your search for care
Service
User Bands
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism
MH Mental health SI Sensory impairment YA Younger adults AD People who misuse drugs and alcohol
Advertisers are highlighted
Bournemouth
Bournemouth care homes continued
CHIMERA REST HOME
21 Alum Chine Road, Westbourne,
Bournemouth, Dorset BH4 8DT
Tel: 01202 767144 OP
CLIFTON HOUSE CARE HOME
1 Grantley Road, Boscombe, Bournemouth,
Dorset BH5 1HW
Tel: 01202 393385 MH
CLIFTON LODGE
16-18 Clifton Road, Southbourne,
Bournemouth, Dorset BH6 3PA
Tel: 01202 428598 OP
COLINDALE CARE HOME
1 Richmond Park Avenue, Bournemouth, Dorset BH8 9DL
Tel: 01202 514733 OP D MH YA
CONISTON LODGE CARE HOME
43 Beaufort Road, Southbourne,
Bournemouth, Dorset BH6 5AS
Tel: 01202 421492 OP
CORNERWAYS
20 Braidley Road, Bournemouth, Dorset BH2 6JX
Tel: 01202 552536 YA AD
CRESCENT CARE HOME WITH NURSING, THE
27-29 Meyrick Park Crescent,
Bournemouth, Dorset BH3 7AG
Tel: 01202 553660 OP PD YA
CROSBY LODGE RESIDENTIAL CARE HOME
2/2a Fitzharris Avenue, Charminster,
Bournemouth, Dorset BH9 1BZ
Tel: 01202 517186 OP D MH AD
DALVEY HOUSE
35 Belle Vue Road, Southbourne,
Bournemouth, Dorset BH6 3DD
Tel: 01202 423050 OP
ELMS, THE
28 Elmsway, Southbourne, Bournemouth, Dorset BH6 3HU
Tel: 01202 431886 LDA
EVERGREENS, THE
2 Berkeley Road, Talbot Woods,
Bournemouth, Dorset BH3 7JJ
Tel: 01202 526925 Advert page 82 OP YA
FAIR HAVEN
23 Knyveton Road, Bournemouth,
Dorset BH1 3QQ
Tel: 01202 553503 OP D PD
FAIRWAYS RESIDENTIAL CARE HOME
18 Wharncliffe Road, Boscombe,
Bournemouth, Dorset BH5 1AH
Tel: 01202 395435 OP
FEARNES, THE
26 Knyveton Road, Bournemouth, Dorset BH1 3QR
Tel: 01202 296906 Advert page 5 OP D PD SI YA
FLORENCE LODGE
23/25 Florence Road, Boscombe,
Bournemouth, Dorset BH5 1HJ
Tel: 01202 397094 OP
GLAMIS AVENUE
9 Glamis Avenue, Bournemouth, Dorset BH10 6DW
Tel: 01202 575100 OP PD MH SI YA
GLENHURST MANOR
44a West Cliff Road, Bournemouth,
Dorset BH4 8BB
Tel: 01202 761175 Advert page 84 OP
HANNAH LEVY HOUSE TRUST
15 Poole Road, Bournemouth, Dorset BH2 5QR
Tel: 01202 765361 OP
HARLEITH
42 Grand Avenue, Southbourne,
Bournemouth, Dorset BH6 3TA
Tel: 01202 426544 LDA
HELENE LODGE
115 Talbot Road, Bournemouth,
Dorset BH9 2JE
Tel: 01202 389901 LDA YA
L U X U R Y S E N I O R L I V I N G W W W . S P E T I S B U R Y M A N O R . C O . U K
Secluded within private grounds in the picturesque village of Spetisbury, near Blandford, we offer outstanding quality care tailored to meet individual needs. There will always be someone on hand to listen and talk with. Every day at Spetisbury is
different; take part in a wide range of activities or just enjoy the extensive wooded grounds leading down to the river.
Dedicate d to Car e
For more information or to request a brochure
Call 01258 857378 [email protected]
L U X U R Y S E N I O R L I V I N G W W W . G L E N H U R S T M A N O R . C O . U K
Situated on the West Cliff in Bournemouth, our 33 en-suite bedroomed home offers a warm, welcoming and family atmosphere. We have a team of trained and dedicated staff that bring compassion and experience to every aspect of their
work, providing high quality, professional, person centred care. We put our residents at the heart of everything we do.
Exceptional Car e, Stunn ing Surr ou ndingsFor more information or
to request a brochure
Call 01202 761175 [email protected]
85Visit www.carechoices.co.uk for further assistance with your search for care
Service
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OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism
MH Mental health SI Sensory impairment YA Younger adults AD People who misuse drugs and alcohol
Advertisers are highlighted
Bournemouth
Bournemouth care homes continued
HIGHFIELD MANOR CARE HOME
44 Branksome Wood Road,
Bournemouth, Dorset BH4 9LA
Tel: 01202 769429 Advert page 86 OP D MH
HIGHVIEW RESIDENTIAL HOME
42/44 Foxholes Road, Southbourne,
Bournemouth, Dorset BH6 3AT
Tel: 01202 428799 OP D MH
IVY LODGE
212a Howeth Road, Ensbury Park,
Bournemouth, Dorset BH10 5NZ
Tel: 01202 593593 LDA
JAMES BURNS HOUSE
Greenways Avenue, Bournemouth, Dorset BH8 0AS
Tel: 01202 523182 PD YA
KINGS HOUSE CARE HOME
1 Earle Road, Westbourne,
Bournemouth, Dorset BH4 8JQ
Tel: 01202 764455 MH
KINGS PARK ROAD, 18
Boscombe, Bournemouth, Dorset BH7 7AE
Tel: 01202 729911 LDA
KNYVETON HALL REST HOME
34 Knyveton Road, Bournemouth, Dorset BH1 3QR
Tel: 01202 557671 OP
LARKINS
14 Campbell Road, Bournemouth,
Dorset BH1 4EP
Tel: 01202 392241 AD
LIAM HOUSE
13 Spencer Road, Bournemouth,
Dorset BH1 3TE
Tel: 01202 294148 OP LDA SI
LINKFIELD COURT LTD
19 Knyveton Road, East Cliff, Bournemouth,
Dorset BH1 3QG
Tel: 01202 558301 OP D PD YA
LOWTHER ROAD, 35
Charminster, Bournemouth, Dorset BH8 8NG
Tel: 01202 391610 LDA YA
LYNDALE
2 Alumdale Road, Westbourne,
Bournemouth, Dorset BH4 8HX
Tel: 01202 764425 MH
MAGNA ROAD
109 Magna Road, Bournemouth, Dorset BH11 9NE
Tel: 01202 582448 OP PD LDA SI
MARION HOUSE
40 The Avenue, Moordown, Bournemouth,
Dorset BH9 2UW
Tel: 01202 522110 LDA YA
MILTON GRANGE
9 Milton Road, Charminster, Bournemouth, Dorset BH8 8LP
Tel: 01202 554351 D
MILTON LODGE RESIDENTIAL CARE HOME
32 Milton Road, Charminster, Bournemouth,
Dorset BH8 8LP
Tel: 01202 556873 OP D
MILTON ROAD, 30
Charminster, Bournemouth, Dorset BH8 8LP
Tel: 01202 554212 LDA
NEW HORIZON CENTRE LTD – EILAT
106 Lowther Road, Charminster,
Bournemouth, Dorset BH8 8NS
Tel: 01202 290305 PD MH YA
NIGHTINGALES RESIDENTIAL HOME
24 Foxholes Road, Southbourne,
Bournemouth, Dorset BH6 3AT
Tel: 01202 429515 OP D MH
OVERCLIFF HOUSE
2 Cellars Farm Road, Southbourne,
Bournemouth, Dorset BH6 4DL
Tel: 01202 424929 OP D MH
86 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
Advertisers are highlighted
Bournemouth
Specialists in Dementia CareLocated in the beautiful Dorset seaside town of Poole, the Sheridan specialises in
in short stay respite care. Support is given not only to residents but also to their relatives and friends when needed.
along with residents in short stay respite care.
Excellent fresh home cooking Secure landscaped gardens Close to beach & town centre
01202 735674 [email protected]
01202 769429
www.thesheridancarehome.co.uk
14 Durlston Road, Lower Parkstone, Poole, Dorset BH14 8PQ
44 Branksome Wood Road, Bournemouth, Dorset BH4 9LA
OPENING AUTUMN 2015In the heart of Westbourne our new and beautifully
finished 68 bed luxury home, offers the very best service for those requiring residential, nursing and
dementia care.
Our dedicated & caring staff team offer person centred care in beautiful surroundings for residents who require
permanent or respite care.
If you require further information about The Lindsay or our Broadstone home The Links please do not hesitate to contact us. Either pop in to The Links,
call us, or email us at any time, we are always available to help.
1 Golf Links Road, Broadstone, Dorset, BH18 8BET: 01202 974000 [email protected]
roadstone home to The Links, to help.
H18 8BE
Find us
at the corner of
Lindsay Road as you enter Westbourne
Call or email today for further details. At our family run home in Queens Park,Bournemouth, we take excellent care ofthe older retired lady or gentlemanwanting freedom from the burdens ofrunning their own home.
Tel: 01202 511179Email: [email protected]: www.richmondwood.co.uk
Quality Care in Quality Surroundings
87Visit www.carechoices.co.uk for further assistance with your search for care
Service
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MH Mental health SI Sensory impairment YA Younger adults AD People who misuse drugs and alcohol
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Bournemouth
PIERS, THE
166 Columbia Road, Ensbury Park,
Bournemouth, Dorset BH10 4DT
Tel: 01202 520937 PD LDA YA
PINEHAVEN
23 Parkwood Road, Boscombe,
Bournemouth, Dorset BH5 2BS
Tel: 01202 427941 LDA
PINEHURST REST HOME
4 Harvey Road, Boscombe, Bournemouth, Dorset BH5 2AD
Tel: 01202 418744 OP
PINES CARE HOME, THE
39 Portchester Road, Charminster,
Bournemouth, Dorset BH8 8JU
Tel: 01202 555048 D LDA
PORTELET HOUSE CARE HOME
22 Grand Avenue, Southbourne,
Bournemouth, Dorset BH6 3SY
Tel: 01202 422005 OP D MH
PORTELET LODGE CARE HOME
42 Westby Road, Boscombe, Bournemouth, Dorset BH5 1HD
Tel: 01202 398982 OP D MH
PRIMROSE LODGE
42 St Catherine’s Road, Southbourne,
Bournemouth, Dorset BH6 4AD
Tel: 01202 429514 OP
REDCROFT
255 Belle Vue Road, Southbourne,
Bournemouth, Dorset BH6 3BD
Tel: 01202 485597 LDA
RESIDE AT SOUTHWOOD
36/40 Southwood Avenue, Southbourne,
Bournemouth, Dorset BH6 3QB
Tel: 01202 422213 OP D
RETIRED NURSES NATIONAL HOME
Riverside Avenue, Bournemouth, Dorset BH7 7EE
Tel: 01202 396418 OP
RICHMONDWOOD RESIDENTIAL
CARE HOME
19 Richmond Park Avenue, Queens Park,
Bournemouth, Dorset BH8 9DL
Tel: 01202 511179 Advert page 86 OP
RISEBOROUGH CARE HOME, THE
11-13 Branksome Wood Road, Bournemouth, Dorset BH2 6BT
Tel: 01202 318567 OP
RIVERVIEW CARE HOME
Throop Road, Bournemouth, Dorset BH8 0DQ
Tel: 01202 516411 LDA
SEABOURNE HOUSE CARE HOME
1 Clifton Road, Southborne, Bournemouth BH6 3NZ
Tel: 01202 428132 Advert inside front cover OP D
SEACLIFF CARE HOME
9 Percy Road, Boscombe, Bournemouth, Dorset BH5 1JF
Tel: 01202 396100 OP D
SEASTROLE
12 Campbell Road, Bournemouth, Dorset BH1 4EP
Tel: 01202 392241 AD
SHALDEN GRANGE
1/3 Watkin Road, Boscombe, Bournemouth, Dorset BH5 1HP
Tel: 01202 301918 OP
SOUTHWOOD AVENUE, 14
Southbourne, Bournemouth, Dorset BH6 3QA
Tel: 01202 436140 LDA
Bournemouth
Bournemouth care homes continued
Bournemouth Town Hall
88 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
Service
User Bands
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism
MH Mental health SI Sensory impairment YA Younger adults AD People who misuse drugs and alcohol
Advertisers are highlighted
Bournemouth
Summerhayes is a privately owned residential home situated in Bearcross, Bournemouth that has been under the same ownership since 1987. We provide 24 hour continuous care for permanent residency and respite care and can accommodate up to twenty one elderly residents. We strive to maintain a homely atmosphere at Summerhayes and we are happy to accommodate residents’ own furniture and pictures.
Summerhayes is situated on the Wimborne Road close to the bus routes and amenities in the Kinson area. Summerhayes is registered with the Care Quality Commission (CQC).1700 Wimborne Road, B’mouth BH11 9AN
ST ALBANS HOUSE
59/61 St Albans Avenue,
Bournemouth, Dorset BH8 9EG
Tel: 01202 397817 OP
ST ANNE’S COURT
16a St Anthony’s Road, Meyrick Park,
Bournemouth, Dorset BH2 6PD
Tel: 01202 551208 OP
ST BRIDGET’S CARE CENTRE
14 East Avenue, Talbot Woods, Bournemouth,
Dorset BH3 7BY
Tel: 01202 291347 OP PD SI
ST BRIDGET’S RESIDENTIAL HOME
42 Stirling Road, Bournemouth,
Dorset BH3 7JH
Tel: 01202 515969 OP PD SI
STRATFIELD LODGE RESIDENTIAL HOME
63 Wellington Road, Bournemouth,
Dorset BH8 8JL
Tel: 01202 553596 OP D PD LDA SI YA
SUMMERHAYES RESIDENTIAL HOME
1700 Wimborne Road, Bearcross,
Bournemouth, Dorset BH11 9AN
Tel: 01202 574330 Advert below OP
SUNNINGDALES CARE HOME
75 Southbourne Overcliff Drive, Southbourne,
Bournemouth, Dorset BH6 3NN
Tel: 01202 426745 OP D
SUNRISE OF SOUTHBOURNE
42 Belle Vue Road, Southbourne,
Bournemouth, Dorset BH6 3DS
Tel: 01202 375323 Advert page 38 OP D
TALBOT MANOR
57 Talbot Manor, Bournemouth,
Dorset BH3 7HT
Tel: 01202 512918 PD LDA YA
TALBOT VIEW
66 Ensbury Avenue, Ensbury Park,
Bournemouth, Dorset BH10 4HG
Tel: 01202 537571 Advert page 5 OP D PD SI YA
TALBOT WOODS LODGE
64 Wimborne Road, Bournemouth, Dorset BH3 7AR
Tel: 01202 293390 PD LDA SI
TEMPLEMAN HOUSE
Leedam Road, Bournemouth, Dorset BH10 6HP
Tel: 01202 537812 Advert page 5 OP D PD SI YA
VENTANA HOMES LTD
33 Florence Road, Boscombe,
Bournemouth, Dorset BH5 1HJ
Tel: 01202 390209 PD LDA
VERONA AVENUE
45 Verona Avenue, Bournemouth,
Dorset BH6 3JW
Tel: 01202 200910 PD LDA SI YA
WHITE HOUSE, THE
4 Walpole Road, Bournemouth, Dorset BH1 4EZ
Tel: 01202 399471 LDA
WHITE LODGE & ST HELEN’S
15/17 Boscombe Spa Road,
Bournemouth, Dorset BH5 1AR
Tel: 01202 395822 OP
WILLOWBEECH LTD
33 Ophir Road, Bournemouth,
Dorset BH8 8LT
Tel: 01202 200910 LDA YA
Bournemouth care homes continued
89Visit www.carechoices.co.uk for further assistance with your search for care
Service
User Bands
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism
MH Mental health SI Sensory impairment YA Younger adults AD People who misuse drugs and alcohol
Advertisers are highlighted
Bournemouth
NORLINGTON NURSING HOME
19 Stourwood Avenue, Southbourne,
Bournemouth BH6 3PW
Tel: 01202 422064 OP
QUEENSMOUNT NURSING
AND RESIDENTIAL HOME
18 Queens Park West Drive,
Bournemouth, Dorset BH8 9DA
Tel: 01202 912818 Advert page 58 OP
RISEBOROUGH CARE HOME, THE
11-13 Branksome Wood Road,
Bournemouth, Dorset BH2 6BT
Tel: 01202 318567 OP
SHELLEY PARK
32 Florence Road, Boscombe,
Bournemouth, Dorset BH5 1HQ
Tel: 01202 396933 PD YA
ST ANNE’S PRIVATE NURSING HOME
21-23 Wayside Road, Southbourne,
Bournemouth, Dorset BH6 3ES
Tel: 01202 425642 OP D PD
SUNRISE OF WESTBOURNE
16-18 Poole Road, Westbourne,
Bournemouth, Dorset BH4 9DR
Tel: 01202 912304 Advert page 38 OP D
WALLFIELD
29 Castlemain Avenue, Southbourne,
Bournemouth, Dorset BH6 5EJ
Tel: 01202 428048 LDA
WINDSOR COURT NURSING HOME
34 Bodorgan Road, Bournemouth,
Dorset BH2 6NJ
Tel: 01202 554637 OP D
ZETLAND COURT
128 Alumhurst Road, Westbourne,
Bournemouth, Dorset BH4 8HU
Tel: 01202 769169 OP D
AVON CLIFF
50–52 Christchurch Road,
Bournemouth, Dorset BH1 3PE
Tel: 01202 789998 Advert outside back cover OP
BRACKEN LODGE CARE HOME
5 Bracken Road, Southbourne,
Bournemouth, Dorset BH6 3TB
Tel: 01202 428777 OP D PD SI
CHINE BREEZE COURT
73 Alumhurst Road, Westbourne,
Bournemouth, Dorset BH4 8HP
Tel: 01202 761307 OP
CRESCENT CARE HOME WITH NURSING, THE
27/29 Meyrick Park Crescent,
Bournemouth, Dorset BH3 7AG
Tel: 01202 553660 OP PD YA
DRUMCONNER CARE HOME
20 Poole Road, Bournemouth, Dorset BH4 9DR
Tel: 01202 761420 OP PD
FARWAY GRANGE CARE HOME
31/33 Howard Road, Queens Park,
Bournemouth, Dorset BH8 9EA
Tel: 01202 511399 OP PD
KELSO NURSING HOME
10 Clifton Road, Southbourne,
Bournemouth, Dorset BH6 3PA
Tel: 01202 432655 OP
MERSTONE HALL
20/22 Florence Road, Boscombe,
Bournemouth, Dorset BH5 1HF
Tel: 01202 309813 OP D PD
MUSCLIFF NURSING HOME
5 Tolpuddle Gardens, Bournemouth, Dorset BH9 3RE
Tel: 01202 516999 OP D PD SI YA
NIGHTINGALE NURSING HOME
2 Roslin Road, Talbot Woods, Bournemouth, Dorset BH3 7JA
Tel: 01202 520120 OP D PD SI
Bournemouth care homes with nursing
Advertisers are in bold
90 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
24 Hour Home Care Services Ltd 23
24 Seven Home Help Ltd 23
AAA-I-Care 23
Abbey Rose 69
Abbey View 59
Abbotsford 81
Abia Care Solutions 29
Abicare Services Ltd 27
Absolute Care - Grove House 29
Acorn Lodge 81
Acorn Luxury Care Ltd 81
Adamscourt Residential
Care Home 81
Adriel Care Limited 27
Advanced Housing and
Support Ltd 23
Agape Care Solutions 27
Age UK Bournemouth 29
Agincare Live-In Care Services 23
Agincare UK Limited 23
Blandford 23
Bridport 23
Christchurch 23
Dorchester 23
Ferndown 23
Poole 27
Weymouth 23
Agincourt Care Home 59
Aldbury, The 79
Alexandra Centre for Physical
Disability & Sensory Impairment 81
Alexandra House 75
All About Care 23
All Time Care Ltd 23
Allied Healthcare 29
Allington House 81
Altogether Care – Care at Home 23
Beaminster/Bridport 23
Bournemouth 29
Sturminster Newton 23
Wareham 23
West Moors 23
Weymouth 23
Amberwood 75
Amberwood House 71
Anchor House 75
Angel Carers (UK) Ltd 23
Anglebury Court 66
Apex Care Blandford 23
Apex Care Dorchester 23
Apple House 81
April Court 81
AQS Homecare Dorset 29
Aranlaw House Care Home 75
Ashley Court Care Home 79
Ashwood 81
Aspect Domiciliary Care Ltd 29
Aspire Support 27
Aster Living - Link House 27
Auckland Rest Home 81
Autism Wessex - Community
Support Service West 23
Avalon Nursing Home 79
Avenue House 56
Avon Cliff 89
Avon Lea Nursing Home Ltd 61
Avon Lee Lodge 67
Avon Reach 69
Avon View 69
Avondene Care Home 67
Avonwood Manor 79
Avonwood Manor Home
Care Angels 27
BBarnes Lane, 13-15 55
BCHA Personal Care 29
Beach House 75
Beaufort View 81
Beechey House 81
Beechwood House Rest Home 81
Belle Rose Nursing Home Ltd 57
Birch Way, 23 56
Birds Hill Nursing Home 79
Blandford Grange Care Home 63
Blenheim Care Home 81
Blue Roof Bungalow Care Home 81
Bluebird Care (Bournemouth) 29
Bluebird Care (Ferndown) 23
Bluebird Care (Poole) 27
Bluebird Care (Weymouth and
West Dorset) 23
Borough of Poole - Supported
Living Service 28
Bosworth Care Home 59
Bracken Lodge Care Home 89
Bramblegate 69
Bramley Homecare Ltd 23
Branksome Park Care Centre, The 79
Broadwaters 81
Broadwindsor House 55
Brook House Residential
Care Home 67
Brook View 71
Burwood Nursing Home 79
Buxton House 59
Bymead House 55
CCambian Nightingale 81
Candlelight Homecare Services
Wimborne Area Office 23
Candlelight Homecare
Sherborne Area Office 23
Canford Chase 79
Canford Cliffs Rest Home 75
Care Division, The (Dorchester) 23
Care Division, The (Poole) 28
Care Dynamics Ltd 28
Care Purbeck 23
Care South Home Care Services
(Bournemouth) 29
Care South Home Care Services
(East Dorset) 25
Care UK Specialist Care at
Home Service DCA 28
Caremark New Forest 25
Caremark Poole & East Dorset 29
Index
Advertisers are in bold
91Visit www.carechoices.co.uk for further assistance with your search for care
Index continued
Fairhope 28
Fairlawn 69
Fairways Residential Care Home 83
Family Support Care 25
Farway Grange Care Home 89
Faulkner House 25
Fearnes, The 83
Ferndown Nursing Home 71
Fernhill 71
Five Gables Care Home 69
Florence Lodge 83
Forest Hill House
Nursing Home 73
Foresters 61
Foxes Moon Residential Home 69
Friars Close, 11 56
Friary House 61
GGables, The 69
Gainsborough Care Home 66
Garden House 59
Gillingham Grange 65
Glamis Avenue 83
Glencairn House
Residential Home 56
Glenhurst Manor 83
Goldcrest Residential Home 61
Good Oaks Home Care 28
Grange, The 75
Grassington House 56
Green Cross Medicare Limited 30
Greenbushes Nursing Home 57
Greenhills 55
Greenways 67
Grosvenor Crescent, 5 56
Grove Lodge 56
HHannah Levy House Trust 83
Harbour House 55
Harleith 83
CareService24 29
Carewatch (Wessex) 25
Carewatch (West Dorset) 28
Castle Dene 81
Castle Farm Care Home 66
Castle Hill House 65
Castle View 57
Castleman House 63
Cedars Nursing Home, The 65
Cerne Abbas 57
Chalfont Care Home 81
Chalgrove Care and
Nursing Home 75, 79
Chaseborough House 71
Cherry Tree Lodge 81
Chestnut House Nursing Home 57
Chestnut Lodge 69
Chestnuts Residential Home 59
Cheverels Care Home
with Nursing 57
Chimera Rest Home 83
Chine Breeze Court 89
Christchurch Care 25
Clarence House 69
Clarondene Residential Care Home 58
Clifftop Care Home 66
Clifton House Care Home 83
Clifton Lodge 83
Colcombe Cottage 55
Colindale Care Home 83
Community Wessex – East 30
Coneygar Lodge 55
Coniston Lodge Care Home 83
Connaught House 25
Coral House 75
Cornerways 83
Cranford Avenue, 3 59
Crecy Residential Home 59
Crescent Care Home with
Nursing, The 83, 89
Crosby Lodge Residential
Care Home 83
Culliford House 56
DDaley Home Care 25
Dalvey House 83
Dana Care 28
Danmor Lodge 59
Delph House Care Home 75, 79
Denewood House Care Home 69
Dick O’th Banks Road, 5 56
Diverse Abilities Plus Ltd –
Supported Living 28
Dorset Blue Care Ltd 25
Dorset C.C. Community
Support Services 25
Dorset Care at Home Service 28
Dorset Domiciliary Care Agency 25
Dorset House 75
Dorset Learning Disability Service 56
Dorset Learning Disability Services
- Domiciliary Care 25
Drayton House Residential
Care Home 55
Drumconner Care Home 89
Dunes, The 75
EEastbury House 59
Edward Road, 20 56
Eleanor Nursing and Social Care Ltd 28
Elizabeth House 75
Elms, The 83
Enhance 28
Essential Nursing & Care 25
Essential Nursing &
Care Services Ltd 28
Ethos Care 25
Evergreens, The 83
Everycare (Wessex) Ltd 25
FFair Haven 83
Fairfield House 61
Fairfield House Residential
Care Home 58
Advertisers are in bold
92 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
Index continued
Hayes, The 59
Headway Dorset 28
Heathcote Care Home 66
Helene Lodge 83
Highclere House Care Home 61
Highcliffe 25
Highcliffe Nursing Home 69
Highcroft and Valley View 55
Highfield Manor Care Home 85
Highgrove Care Home 71
Highview Residential Home 85
Hillcrest Dorset 30
Hillcrest House 65
Hillsdon Nursing Home 79
HMR Medical And Nursing Service
(Broadstone) 28
HMR Medical and Nursing Service
(Poole) 28
Holmwood Rest Home 71
Home Care / Reablement Services 30
Home Instead Senior Care 28
Homefield Grange 69
Homestead, The 55
Horizon Home Care 28
Hyde Residential Home, The 55
Hyde Road, 7 64
IIngleside Residential Care Home 61
Inter-County Nursing &
Care Services 25
Ivers 65
Ivy Lodge 85
JJames Burns House 85
Joshua House 75
KKelso Nursing Home 89
Kendal Bank Care 64
Kingland House Nursing
and Residential Home 79
Kings House Care Home 85
Kings Park Road, 18 85
Kingsley Court Care Home 61
Kirtleton Avenue, 10 61
Knyveton Hall Rest Home 85
LLadignac Care Home 65
Lantern Community, The 25
Larkins 85
Larks Leas 63
Laurels, The 67
Laurels and Pine Lodge, The 75
Lawns, The 61
Legh House 61
Lewis House 73
Liam House 85
Life & Liberty Ltd 25
Lifeways Community Care 29
Lilliput House 75
Linkfield Court Ltd 85
Links, The 79
Long Close Retirement Home 75
Lowther Road, 35 85
Ludbourne Hall 59
Lyme Care Ltd 25
Lyme Regis Nursing Home 58
Lyndale 85
Lytchetts 56
MMagna Care Centre 80
Magna Road 85
Maiden Castle House 57
Maiden Castle Road, 56 57
Maidment Court 75
Malthouse, The 64
Manor Road, 6 67
Marchfield House 71
Marion House 85
Marlborough House
Nursing Home 75, 80
Marley House 57
MC Care Solutions 25
Mellowes Nursing Home, The 65
Melton Court 29
Mencap - Dorset Support Service 25
Merstone Hall 89
MiHomecare Poole 29
Mile Oak Rest Home 73
Millbrook House Ltd 63
Milton Grange 85
Milton Lodge Residential
Care Home 85
Milton Road, 30 85
Monmouth Road, 97 57
Montrose 57
Moorings, The 75
Mount Pleasant 61
Mulberry Court and Scope
Inclusion Dorset 25, 64
Muscliff Nursing Home 89
My Care Ladies 30
NNaseby Care Home 67
Nazareth Lodge 65
New Horizon Centre Ltd – Eilat 85
Newcross Healthcare
Solutions Limited 30
Newstone House 65
Newtown House 69
Nightingale Nursing Home 89
Nightingales Home Care Service 25
Nightingales Residential Home 85
Norlington Nursing Home 89
Nurse Plus & Carer Plus UK Ltd
(Bornemouth) 30
Nurse Plus & Carer Plus UK Ltd
(Dorchester) 25
Nu-Staff Image Plan 27
OOakdene Nursing & Residential
Care Home 73
Advertisers are in bold
93Visit www.carechoices.co.uk for further assistance with your search for care
Index continued
Signature House 57
Silverways Nursing Home 69
Smallwood 63
Somerleigh Court 57
Somerset Care Community
(Poole and Bournemouth) 29
Southmead Rest Home 77
Southwood Avenue, 14 87
Spetisbury Manor 63
St Albans House 88
St Andrew’s Road, 193 55
St Anne’s Court 88
St Anne’s Private Nursing Home 89
St Bridget’s Care Centre 88
St Bridget’s Residential Home 88
St Cecilia Care 77
St Denis Lodge
Residential Home 65
St James’ Park Nursing Home 55
St Jude’s Care 27
St Martin’s 64
Staddon Lodge 77
Staff 2000 Domiciliary Care Service 30
Steepleton Manor Care Home 57
Stoneleigh House 73
Stratfield Lodge Residential Home 88
Streets Meadow 73
Summerhayes Residential
Home 88
Summerhill Residential Home 71
Sunningdales Care Home 88
Sunny Bank 61
Sunrise of Westbourne 89
Sunrise of Southbourne 88
Supporting You in the South 29
Surecare (Dorset) 27
TT H Russell Charitable Trust 73
Talbot Manor 30, 88
Talbot View 88
Talbot Woods Lodge 88
Old Rectory, The 65
Old Rectory Nursing and
Residential Home, The 66
Old Vicarage, The 59
Ormonde Nursing Home 80
Overcliff House 85
PPark House 27, 57
Park Lodge Residential Care Home 75
Park Manor Ltd 77
Penrose 66
Peveril 66
Phoenix Care & Support
Services 24/7 Ltd 27
Piers, The 87
Pines Home Care, The 30
Pinebeach Nursing Home 69
Pinehaven 87
Pinehurst Rest Home 87
Pines Care Home, The 87
Pinewood Tower Rest Home 77
Portelet House Care Home
(Southbourne) 87
Portelet Lodge Care Home
(Boscombe) 87
Potteries, The 80
Pramacare (Blandford Office) 27
Pramacare (Ferndown) 27
Pramacare (Poole) 29
Premier Care Dorset Ltd 27
Prime Care Community
Services Ltd 30
Primrose Lodge (Bournemouth) 87
Primrose Lodge (Weymouth) 61
Prince of Wales Road, 3 57
Prince of Wales Road, 5 57
Principle House 67
Priority Home Care 27
Prospects Domiciliary Care Service 30
Pulse - Bournemouth 27
Purbeck Care 66
QQueen Charlotte, The 61
Queensmead 67
Queensmount Nursing
and Residential Home 89
RRaglan House 61
Rawleigh House 59
Redcroft 87
Regard Partnership, The
– Regional South Office 27
Regency Manor Care Home 80
Reside at Southwood 87
Reside at Stour Road 67
Retired Nurses National Home 87
Richmondwood Residential
Care Home 87
Right at Home 30
Right Hand, The 27
Riseborough Care Home, The 87, 89
Rivendell 67
Riverside Nursing Home 59
Riverview Care Home 87
Rodlands Care Home 61
Romulus Close, 4 57
SSandbourne House 77
Sandhills 65
Sandringham House 80
Seabourne House Care Home 87
Seacliff Care Home 87
Seastrole 87
Shalden Grange 87
Shapes Domiciliary Services –
Diverse Abilities Plus Ltd 29
Shelley Park 30, 89
Sheridan Care Home, The 77
Shire House Care Home 58
Shores, The 77
Sidney Gale House 55
Advertisers are in bold
94 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care
Index continued
Whitway House 57
Willow Tree 30
Willowbeech Ltd 88
Wimborne Care Home, The 73
Wimborne Nursing Agency 29
Windsor Court
Nursing Home 89
Wolfeton Manor 57
Woodpeckers, The 71
Wordsworth House
Care Home 66
YYork House Care Home 66
Your Life (Ferndown) 27
ZZetland Court 89
Verona Avenue 88
WWalc House 66
Wallfield 89
Waterloo Care Home 73
Waves, The 77
Waypoints Upton 80
Waypoints Verwood 71
Weymouth Aftercare Centre 61
Weymouth Care Home 61
Wessex Lodge Retirement Home 77
West View Short Term
Break Service 77
White House, The 88
White Lodge & St Helen’s 88
Whitecliffe House 63
Team Medical Solutions 29
Templeman House 88
Tender-Care Services Ltd 30
Thistlegate House 55
Thornhill Close, 2 57
Tides, The 77
Touchwood 67
Trafalgar Care Home 61
Treetops Residential Care Home 58
Two Cedars Residential
Care Home 77
Two Wells 73
UUK Supported Living Services 27
VVentana Homes Ltd 88
Bupa 58
Care Choices Helpline 30, 58, 64, 76
Care Choices Website 20, 24, 60, 70
Care Select 12, 22, 62
Care UK 52
Caremark 22
Chestnut Court Care Home 42
Care Choices Limited has taken every care to ensure that the information contained in this Directory is accurate. The company cannot accept
responsibility for any errors or omissions or if a home varies from the facilities listed either in an advertisement or the indices. Care Choices Limited
does not endorse or support any particular institution included in the Directory. © 2015 Care Choices Limited. Care Choices Limited reserves all rights
in the titles Care Choices and HOMES Directories and their design.
Care Choices™ is a trademark of Care Choices Limited.
ISBN 978-1-910362-31-0
Ref. No: 4001/Dorset21/0215. Reproduction of any part of this publication in any form without the written permission
of Care Choices Limited is prohibited. This publication is available free of charge from Bournemouth, Poole and Dorset Social Services.
Published by: Care Choices Limited, Valley Court, Lower Road, Croydon, Nr Royston, Hertfordshire SG8 0HF. Tel: 01223 207770.
Publisher: Robert Chamberlain. Director of Sales: David Werthmann.
Head of Editorial: Emma Morriss. Editor: Alistair Robertson. Editorial Assistant: Amy Elizabeth Catlin.
Regional Team Manager: Russell Marsh. National Sales Manager: Paul Leahy.
Senior Sales Executives: Debbie Feetham, Elaine Green, Rachel Joseph. Sales Executive: Vanessa Ryder.
Director of Creative Operations: Lisa Werthmann. Assistant Production Manager: Jamie Harvey.
Designer: Holly Cornell. Creative Artworkers: Gemma Cook, Kathryn Regan.
Other advertisers
Christchurch Housing Society 68
Colten Care Outside back cover
Dickinson Manser LLP Solicitors 49
Hartford Care 74
Life Style Care 64, 80
Lindsay, The 86
Luxury Care Inside front cover
Maria Mallaband Care Group 68
Promedica 24 26
Royal Bay Care Homes 72
Sunrise Senior Living 38
Terrie, One to One Care Service 30
West Bay Housing Society 54
Yaffle Care 78
The Care we provide
It is our belief that when one starts to look for care at home for a loved one or for themselves they need the confidence of straight talking and a system which makes drawing up a package of care as simple and straightforward as possible.
We pride ourselves on quality and encourage independence whilst maintaining dignity and respect. We only deliver to the level of care that we would expect for our own relatives, loved ones and vulnerable friends.
Tender Care provides care to adults (over 18 years), Mental Health, Physical Disabilities, Learning Difficulties, Alzheimer’s Disease and Dementia, Older People and Sensory Impairment. We offer Palliative Care by a small and select team who are experienced in caring for those through the end of life process.
We provide domiciliary care of the highest standard to adults within their own homes. We encourage independence whilst maintaining respect and dignity enabling them to remain at home.
Respite Care
We provide a service to those who rely on relatives or friends for their care but would like to give that person a break from time to time.
Most people would like to get out and about occasionally and would like someone to take them out for a couple of hours or for assisted shopping outings. We offer a sit-in service for afternoon companionship.
What we offer
• Assistance with every day tasks• Assistance with early morning personal care including washing, dressing, bathing and toileting• Meal preparation, assist with and monitor food and fluid intake• Encouragement and support with taking medication • Pension collection, shopping, chaperoned respite outings and assisted hospital visits • Afternoon companionship sits• Appointment escort • Foot care by qualified Podiatrist
Tender Care Services Limited756 Wimborne Road, Moordown, Bournemouth. BH9 2DZ
Email address: [email protected]
Please visit our web site for testimonials at www.tendercareservices.co.uk
Call us on 01202 533532
Care par excellence, enhancing life.
Colten Care is a family businesswith more than 30 years’experience. We design, build andmanage homes in the south ofEngland that can deliver adistinctively enjoyable later life. Ourcollective promise is ‘CherishingYou’; a reassuring commitment eachColten Care team member makes toeach resident.
‘Cherishing You’
RESIDENTIAL • NURSING • RESPITE • SHORT-STAY • DEMENTIA • PALLIATIVE
Whatever your care needs visit www.ColtenCare.co.uk to help you find the right home.
We do this by living our values and attending closely to theindividual needs and preferences of each resident. ColtenCare creates comfortable and friendly homes by bringingtogether best practice in clinical care with the higheststandards of accommodation, superb dining and stimulatingactivities. Our award-winning homes offer geographicalconvenience, individual character and a range of care servicesto meet the needs of the older person. Some homes provideresidential and nursing care whilst others provide dedicateddementia care. Each home offers the same high qualityexperience on a full-time or short-stay basis.