Bossier Parish Community College · 2016-11-11 · Bossier Parish Community College 220020120...

Bossier Parish Community College

2020202011115555~~~~2020202011116666 Annual ReportAnnual ReportAnnual ReportAnnual Report

TABLE OF CONTENTS

Table of Contents 2 Division of Administration 4 Office of the Chancellor 5 Office of Institutional Advancement 8 Office of Institutional Effectiveness 12 Office of the Internal Auditor 14 Office of Public Relations 17 Division of Academic Affairs 20 Office of the Vice Chancellor 21 Education Technology 35 Institutional Research and Grants 42 Division of Behavioral-Social Sciences and College Transition Programs 46 Division of Business 51 Division of Communication and Performing Arts 53 Division of Innovative Learning 58 Workforce Development and Continuing Education 63 BPCC Testing Center 67 Division of Learning Resources 71 Division of Liberal Arts 75 Division of Science, Nursing, and Allied Health 81 Division of Technology Engineering, and Mathematics 86 Division of Business Affairs 100 Office of the Vice Chancellor 101 Campus Security 103 Computer Services Department 105 Environmental Health Safety 107 Finance Department 109 Human Resources 111 Physical Plant 115 Purchasing Department 117 Division of Student Services 119 Office of the Vice Chancellor 120 Academic Advising Center 127 Admissions/Registrar 131 Athletics 134

BPCC@GSU 139 BPCC@LSUS 142 BPCC@NSU 144 Career Services 147 Financial Aid 150 Recruiting 152 Student Life 155

Division of Administration

Chancellor's Office

Division of Administration (Chancellor's Office)

DIVISION SUMMARY

STRATEGIC PLANNING

The Office of the Chancellor had a productive 2015-2016 year and made progress in each of the targeted strategies. A new Vice Chancellor for

Economic and Workforce Development was hired; we completed a succesful Capital Campaign that exceeded its goal of $15M; we made progress in our efforts to secure funding for land acquisition that is essential to the future growth and development of the College; we have begun construction of an 80,000 square foot facility that will house our Nursing and Allied Health programs and allow those programs to grow; we have

added new parking spaces to address one of the most vocal concerns of our student body; and we have invested in the development of a data infrastructure that will ensure that we help more students cross the finish line.

Department Measurable Strategy

Provide professional development for faculty and staff.

Performance Indicators

Documentation of professional development

workshops attended

Assessment Results

The number of employees (duplicated

number) that engaged in professional development

opportunities for 2015-16 was 1,282. The

number of professional development workshops totaled

81,

Changes Based on

Assessment Outcomes

None.

Strategy(ies) for the Future

We should begin to track professional development

opportunities that occur off-campus and track the use of webinar subscriptions to

assess the ROI.


Complete construction of a new


Construction progress reports

Assessment Results

Project completed

Changes Based on

Assessment Outcomes

With the additional


We may need to consider an

parking lot. and documentation for parking lot construction

completed

summer 2016. 400 parking spaces in this new lot and

the 300 new spaces connected with the new STEM building,

we expect to see a significant

improvement in the student experience as it relates to parking

on campus.

adjustment to the parking fee in order to keep pace with

maintenance needs of our parking infrastructure.


Create strategies to meet the needs

of our LA2020 goals.


New strategies that reflect the

needs of our LA2020 goals

Assessment Results

One of the most

significant steps we took this year to

promote the attainment of OLA2020 goals… was the hiring of a VC

for Economic and Workforce Development.

Changes Based on

Assessment Outcomes

With the addition of

new leadership over E&WD, we have

seen a 250% growth in the number of unique individuals

served via workforce and continuing

education activities.


Continue to identify strategic

moves that move us toward the stretch goals of OLA2020.


Develop an infrastructure that supports the data needs of the

College.


Implementation of new infrastructure that supports

the data needs of the College.

Assessment Results

With the support of funding from a First in

The World Grant, we were able to launch a

partnership with Civitas Learning and develop an integrated

data platform (Illume) which is in place now.

Changes Based on

Assessment Outcomes

Because of our Statewide mepped

environment for our SIS and our LMS,

there have been challenges creating the data pipelines for

full integration. However, we are

beginning to develop actionable insights from the use of

Illume with our SIS.


Continue to work with Civitas abd our System IT leadership

to integrate more data streams, identify new insights, and

implement interventions that see more students succeed.


Complete construction of the STEM building


Construction progress reports and documentation of STEM

building construction completed

Assessment Results

Construction of the STEM Building

(Nursing and Allied Health) is underway. Several rain days have

the project behind a bit but there is plenty of time to catch up.

Changes Based on

Assessment Outcomes

The completion date for the building is

projected for June 2017.


Continue to liaise with the Executive VC and the Project

Management Team to ensure progress.


Acquire additional land for

program expansion


Documentation of land

acquisition for program expansion

Assessment Results

With the support of

local legislators, we have been able to see funds for the land

purchase added to HB2 Capital Outlay.

Currently, the $4M are in Priority 5 category.

Changes Based on

Assessment Outcomes

Since the project is

not a Priority 1 or 2 item in Capital

Outlay, we will need to work with the Division of

Administration to move the project up.


We will liaise with additional

legislators that can assist us in working with the Governor's Office in order to secure the

resources for purchasing the land.

PRIORITIES FOR THE COMING ACADEMIC YEAR

1) Acquire additional land for program expansion2) Complete construction of the STEM building

3) Secure $1M in new giving to the College4) Grow the total number of students served by 15%5) Establish forward thinking partnerships with four-year university partners

6) Provide leadership and innovation for a reimagined LCTCS Online

Institutional Advancement


DIVISION SUMMARY

STRATEGIC PLANNING

Through a collective effort, the campus realized a successful Campaign that span 2.5 years and exceeded its goal by $167,000. In July 2016, the

activities will transition to more targeted campaigns to secure major gifts in correspondence with specific campus and departmental needs.


Implement new donor management software system for enhanced data reporting and service delivery to

donors and alumni.


Number of supporters and quality of useable data added to donor database as a result

of technologically advanced software.

Assessment Results

eTapestry donor software system implemented on a trial

basis with one user within office.

Changes Based on

Assessment Outcomes

Assess data to determine donor capacity and

propensity for giving


Implement more widespread for all Advancement staff utilization


Implement Family Campaign


Number of employees supporting campaign over

previous year

Assessment Results

59% Employee participation generated

$32,000 raised in 2016 Family Campaign

Changes Based on

Assessment Outcomes

n/a


Continue to communicate the value and impact of

employee's investment of service, expertise, and funds

in lives of students and overall campus


Revitalize the college Foundation's

fundraiser


Amount of BPCC 100 funds

raised and the number of community partners and

volunteers participating to support student access to

Assessment Results

•April 2015: 6th

Annual BPCC 100: $57,000 Net income

19 Teams of six competed which

Changes Based on

Assessment Outcomes

Increase teams participation to a minimum of 20.

Increase general


Encourage participation from

other schoolsEncourage participation from

campus departments for team registrations

higher education represented businesses and industry partners

attendace to over 500 Work with Title Sponsors, Chancellor's office, Board, PR

Dept., media outlets, and volunteers to promote event and increase visibility of

overall event


Launch Public Phase of Capital

Campaign


Amount of money raised

toward overall goal

Assessment Results

1) Publice Phase of

Campaign Implemented in October 2015.

2) Completed with close out event July 23 above goal

3) Campaign Goal: $15,000,000

Actual: $15,167,000

Other Campaign-

Related Events*Oct 14, 2015:

Learning Commons Unveiling

•Dec. 2015: Citizens

National Bank •May 12: Family

Campaign Celebration

@ Faculty Staff End of Year Event

•May 18-19: AEP SWEPCO ROI Meeting, Columbus,

Ohio

•May 26, 2016:

GBEDF Partner Recognition Event

Changes Based on

Assessment Outcomes

Maintain high level of

communication and stewardship activities with donors to ensure

connectivity and engagement with partners


Transition cultivation

activities which resulted in new prospects to Major Gifts fundraising with targeted

initiatives for 2017

Meet Our LA2020 Goals for

FY17

•June 9, 2016: AEP Foundation Learning

Lab Dedication •June 23, 2016: End of

Year Meeting

(Campaign Close-out/Transition Event.

First EOY Mtg.) Sold-out event.

Our Louisiana 2020 for FY16

- Goal: $3,501,000 - Actual: $5,309,379

Variance $1,808,379.00

BPCC Foundation: Income &


The Advancement Office will is continually evolving operations, best practices, and services to be even more agile and responsive in meeting the needs of internal and external customers.

With the fiscal challenges continuing to plague state-run colleges and universities, advancement offices are being relied upon more than ever before to advance the mission of their institutions to identify new, major and sustaining streams of revenue. BPCC Office of Institutional Advancement's

FY17 fundraising strategies will include a focus on BPCC's new Nursing and Allied Health Facility and the 50th Anniversary Celebration as well as departmental requests. The following is an outline of 2017 goals and objectives the Advancement Office has put forth for partnering with the

School, Foundation Board, and the community to advance the mission and raise funds in support of Bossier Parish Community College.

The overarching goal of the Advancement Office is to advance the mission and objectives of Bossier Parish Community College. Specifically, we

seek to:

I. Goal: Transition activies from the Capital Campaign Objective: to support sustainable major gifts development and fundraising activies within

II. Goal: Collaborate with Office of the Chancellor and SNAH Division to design and implement a Major Gifts Campaign to support the new

Nursing and Allied Health facility i. raise $1 million to support capacity building objectives ii. Meet our LA 2020 goals

III.Goal: Collaborate with Office of the Chancellor and departments to conduct occupational-sector awareness events (forums) and fundraisers

Objectives: i.to expand external partnerships by 50%*

ii.to help increase collaborative partnerships between the academic departments and community/workforce organizations

iii.to meet Our LA 2020 “Partnerships” goals

IV.Goal: Collaborate with Office of the Chancellor and departments to implement fundraising activities related to 50th Anniversary Objectives

i.to celebrate landmark event

ii.to reconnect with alumni, retirees and friends

iii.to raise funds to bolster the BPCC Foundation scholarship funds

iv.to meet Our LA 2020 goals

V. Goal: Raise a $200,000* to support other areas of the school

Objective: i.to fund current Foundation supported programs

ii.to fund unanticipated needs as they arise*Revised from previous report per Foundation Budget

III. Goal: Conduct occupational-sector awareness events (forums) and fundraisers

Objective: Expand external partnerships by 50%

IV. Goal: Fundraising activies related to the 50th Anniversary Objectives: Celebrate landmark event

V. Goal: $100,000 to support critical areas of the school

Institutional Effectiveness Initiatives


DIVISION SUMMARY AND EFFECTIVENESS

Open Campus experienced over 5,000 non-duplicated enrollments. The College piloted a mobile-friendly version of Open Campus and subsequently

won a $1.8M Department of Education "First in the World" grant to fully mobilize and gamify Open Campus content. The Open Campus initiative also earned a top ten nomination for the prestigious Bellwether Award. The number of countries or territories viewing Open Campus lecture videos

totaled 170 for the year; viewing minutes for the year exceeded 868,547. Four new Open Campus courses were completed and opened to students: Introduction to Medical Terminology, Introduction to Networking, Introduction to Programming, and Advanced Manufacturing. The Open Campus initiative was presented at the following educational conferences and meetings:

Conference Presentations

Martin, Allison. “BPCC’s First in the World Grant: MOOCs, Mobile Apps, and Asynchronous Learning.” LCTCS Conference, Baton Rouge, LA. April 15, 2016.

Martin, Allison. “BPCC’s Free Preparatory Courses.” COBEC Winter Conference, Placencia, Belize, February 4, 2016.

Martin, Black, Barnickel, Johnson, & Bateman. “Fast-tracking Skills for Student Success: Open Sourcing at Bossier Parish Community College.” Community College Futures Assembly, Orlando, FL, January 25, 2016.

Martin, Allison. “Placement Test Prep, Flipped Classrooms and Summer Bridge: Reimagining Developmental MOOCs at BPCC.” ACTE Conference, New Orleans, LA, November 20, 2015.

Martin, Allison. “Repurposing the MOOC Model for Entry-Level College Students.” League for Innovation’s STEMTech Conference, Phoenix, AZ,

November 1, 2016.

STRATEGIC PLANNING


Increase access to on-campus professional development

workshops and presentations


Number of workshops presented

Assessment Results

Total number of workshops offered: 81

Changes Based on

Assessment Outcomes

no changes


Continue to increase number of on-campus professional

development workshops and presenation offerings.


More closely align faculty/staff on-

campus professional development workshops and presentations to reflect faculty/staff interests as

expressed through presentation evaluations


Number of workshop

attendees and participants

Assessment Results

Total

attendees/participants: 1,282

Changes Based on

Assessment Outcomes

no changes


Continue to align professional

development workshops and presentations according to faculty/staff

evaluations/feedback.


Expand access to Open Campus, open sourced courses


Number of video lecture minutes viewedNumber of individual

accounts accessing video lectures

Assessment Results

852,699 minutes viewed

5,000+ non-duplicated

user accounts

Changes Based on

Assessment Outcomes

no changes


Continue to expand access to Open Campus open source courses


Pilot FITW-funded Open Campus Mobile Base software in Math 98, 99 & English 99. Present Open Campus App model at national and

international conferences. •Pilot Illume Impact for Open Campus Mobile pilot to track impact of intervention.

Internal Auditing


DIVISION SUMMARY

Audit projects compledted during the fiscal year June 1, 2015 through May 31, 2016 included the areas of Procurement Card; Technology Fees;

Outside Employment; Property Inventory; Surprise Cash Counts; and Quarterly Follow-ups. Internal Audit recommendations have either been fully implemented or in the process of implementation.

Accounting functions for Bossier Parish Community College Foundation were also performed for the period June 1, 2015 through May 31, 2016. These included all accounts receivable and accounts paable functions; as well as all bank reconciliations and monthly reporting requirements.

Professional Development received at LACUA Fall Conference, October 15-16, 2015 included: "Procurement, Ethics and Accountability"; Intellectual Property Basics"; Crisis Management and Urgent Response on Campuses Today"; and "Updated OMB Guidelines".

Professional Development received through ACFE, December 2, 2015: "Association of Certified Fraud Examiners Code of Professional Ethics"

Professional Development required through State of Louisiana included: "Code of Ethics for State Employees" - LEO System March 18, 2016; CPTP "Sexual Harassment 2016 - LEO System March 16, 2016; and "Title IX for Employees" - April 20, 2016.

rofessional Development received at BPCC during June 1, 2015 through May 31, 2016 included: "Joel Watkins presents the BOR Funding Formula" - July 21, 2015; "Meditation 101:Improving Health and Reducing Stress" - August 11, 2015; "BPCC's Black History Month: Landmarks

Associated with African American History - February 11, 2016"; and "Empowering Women:Global Outreach Perspective - March 16, 2016"

BPCC Executive Council: 2015-2016

BPCC Planning Council:2015-2016

Memberships: ACUA (Association of College and University Auditors); LACUA (Louisiana Association of College and University Auditors); and

ACFE (Association of Certified Fraud Examiners).

STRATEGIC PLANNING


Attend a semi-annual LACUA conference during the fiscal year.


LACUA conference attendance certificate.

Assessment Results

Attended the LACUA Fall Conference held at

University of Louisiana at Lafayette - October 15-16, 2015.

Changes Based on

Assessment Outcomes

No changes warranted.


Attend at least one semi-annual LACUA conference

during the fiscal year.


Provide accounting assistance to

BPCC Foundation and the Athletics Fund.


Documentation of financial

transactions through spreadsheets and QuickBooks software.

Assessment Results

All receivable and

payable transactions for BPCC Foundation using QuickBooks.

Monthly bank reconciliations for eight

checking/investment accounts. Monthly balance sheets and

profit and loss reporting; Year End

Tax letters for donor contributions.

Changes Based on

Assessment Outcomes

No changes

warranted.


Assist BPCC Foundation with

all areas of bookkeeping.


Establish an annual Audit Plan in compliance with industry specific

standards that fulfills the expectations and needs of the

college.


The Audit Plan approved by the Chancellor.

Assessment Results

Annual Audit Plan approved by the

Chancellor.

Changes Based on

Assessment Outcomes

No changes warranted.


Establish an annual plan each June for the next fiscal year.


Implement the annual Audit Plan to

fulfill the mission of the Internal Audit Charter.


1. The extent to which

college assets are physically accounted for and

safeguarded from losses of all kinds.

Assessment Results

1. College assets were

appropriately tagged, physically accounted

for and properly safeguarded.

Changes Based on

Assessment Outcomes

Management agreed

to all necessary corrective action

based on


Areas of audit will be

determined based on prior findings and

recommendations; request from the Chancellor and/or

2. The reliability and adequacy of the College

accounting, financial and other records.3. The examination of

College operations to ensure compliance with policies and

procedures; state and Federal laws and regulations; contractual obligations and

Board Rules.4. The evaluation of internal controls to ensure adequacy,

effectiveness, efficiency and functioning properly.

2. Accounting, financial and reporting

systems were considered adequate for areas reviewed.

3.College policies and procedures exist and

are overall in compliance with state, federal laws and

regulations.4. Internal controls were adequate,

effective and functioning properly in

areas reviewed.

recommendations and suggestions.

System Director of Internal Audit and Legislative

Auditors Office.


Provide management with appropriate support in auditing and the foundation accounting functions.

Public Relations


DIVISION SUMMARY

The Public Relations Office is responsible for building and maintaining the Bossier Parish Community College brand and conveying it to the

necessary target audiences to promote strength and academic excellence.

The Public Relations Office implements all the communications strategies for the College. The Office handles all of the following:

• marketing and advertising efforts

• media relations between the College and the external sources

•creative services for the College divisions, departments, programs, and services • internal communications via Campus Memo/BPCC Daily

• radio, photography, TV productions

• scheduling for College Speakers’ Bureau engagements

• website creative design

• coordinating of events involving the public, community partners, etc. • maintaining and producing social media marketing efforts

• is responsible for advancing the BPCC brand throughout the Northwest Louisiana region, state and nation.

This year, the Public Relations Office has been involved in many projects.

We have produced, designed and printed marketing materials such as the 16-page Guidebook, an Overview, pushcards for divisions’ programs, all of the Major Gift Campaign collateral materials, and three Workforce Development and Continuing Education catalogs to name a few.

We continued the implementation of the Graphic Standards Guide to update stationery, business cards, signage for the Divisions, faculty and staff.We also have been involved in many events on campus. We planned and implemented major events on our campus such as the BPCC Subway grand

opening; the Louisiana Endowment of the Humanities – Louisiana Governor’s Project highlighting former Governor Roemer; the BPCC’s Learning Commons Ribbon Cutting; Red Ball Oxygen’s Welding Lab Dedication; Storer Equipment’s Classroom Dedication; the Highway 80 Dedication

Ceremony for 2 Bossier City Fallen Soldiers.

STRATEGIC PLANNING

We also planned, wrote, and presented the Tech Fee Proposal for the overhaul of the campus’ TV system – proposal was fully-funded ($90K)

We also planned and implemented signing ceremonies with other colleges/partners/programs, i.e. NSU, LSU-BR and BAFB. We also planned, organized and implemented BPCC’s participation on LCTCS Workforce Day at the Capitol and Taste of Louisiana.

We continued our positive relations with local media outlets and wrote and distributed 126 news releases on BPCC programs, registrations, events. Designing signage and flyers are other projects that Public Relations handles. We have produced signs, flyers for things like Career Compass

Registration Day; Preview Day; Registration; BPCC 100; Camp Cavs summer youth camps; BPCC Foundation needs; Veterans’ Day; and others from Christmas events to Chamber events.

We also produce printed programs for events such as Nurse’s Pinning Ceremony; Middle College Graduation; and CNA programs as well as pushcards for all division programs and departments.

In addition to our annual registration advertising, our Office produced advertising for Bossier Chamber and Military Guide. We meet and assist with many community partners’ needs i.e. Benteler, Bossier Chamber of Commerce, Community Renewal, Bossier Press to

name a few.

Social media and the website are other areas in which the PR Office is responsible. A continued social media presence on Facebook, Twitter; added

Instagram, Pinterest and YouTube as well as updates to the BPCC website.

The PR Office produces ads for the College throughout many publications, TV, radio, billboards and online such as SB Magazine, The Times, KTBS, KTAL, KMSS, Cumulus Broadcasting and Townsquare Media to name a few.


Design new and redesign current

program pushcardpublications in order to provide program-specific

information to the community.


Number of pushcards

designed for College programs.

Assessment Results

Redesigned 20

pushcards for division programs.

Changes Based on

Assessment Outcomes

Continue to redesign

division program pushcards for all BPCC programs


Increase the number of

program pushcards needed to redesign.


Increase the use of College website


Monthly data generated from websitetracking system

Assessment Results

This strategy was not met because website tracking system was

not implemented.

Changes Based on

Assessment Outcomes

Continue to track monthly data generated by website


Track the monthly data of website

tracking system.


Attend more Public Relations-related and/or Social Media-related

workshops and seminars.


Number of professional growth seminars (on and off

campus) attended by office personnel.

Assessment Results

5-10 seminars between all employees in PR

Changes Based on

Assessment Outcomes

Continue to increase the number of

professional growth seminars


Increase the number of professional growth seminars

attended by PR office personnel.


Develop a College social media

policy for all faculty and staff to follow.


Creation of a Social Media

Policy for the College

Assessment Results

This strategy is still in

progress.

Changes Based on

Assessment Outcomes

Complete the

development of the College's social media policy.


Create a social media policy

for the College.


Increase the number of posts to

social media


Comparison of the number of

daily and weekly Facebook, Twitter, and YouTube posts,

likes, favorites, shares, and subscribers to the number from last year.

Assessment Results

Increase of an average

of 2-3 more social media posts daily and

weekly over last year.

Changes Based on

Assessment Outcomes

Continue to increase the number of daily and weekly social

media posts


Increase the number of social

media posts daily and weekly


The following are NEW PR projects for 2016-17:

•BPCC’s publications – NEW design for next Guidebook (for 50th anniversary); NEW design for division brochures; Continue to create pushcards

for every program in each division; Design Athletic Recruitment publication/folder. • Begin planning for 50th Anniversary Celebration by creating LOGO for 50th to be used on everything; Publication of some sort; KIOSK timeline –

Building A; Banners on campus lightpoles; Monthly events. • Updating photos and program pages on website planning for new website update

• Continue implementation of Student Online Orientation with Student Life

• Implementation of the NEW college-wide TV/messaging system (C3) – PR will take over this system from Student Life. • Purchase signage for Baseball & Softball fields

• Purchase new brochure stands for Building A lobby

• Purchase KIOSK for Building A – visitors to access website and course listings OR timeline of BPCC • Update Building A lobby décor – move Lisa’s desk to center of lobby; furniture/artwork on quad side of Building A by Art Gallery

• Utilize more online & SEO advertising

Division of Academic Affairs

Vice Chancellor for Academic Affairs


DIVISION SUMMARY

The Office of the Vice Chancellor for Academic Affairs and the Division of Academic Affairs supervised by Mrs. Lesa Taylor-Dupree, Vice

Chancellor for Academic Affairs, had a very successful and productive 2015-2016 academic year and experienced many successful initiatives. The primary focus for the Division of Academic Affairs was to serve students, faculty, staff, administration and enhance student success. During the 2015-2016 academic year, the College successfully submitted academic program reviews to the Board of Regents for the following programs: the

Associate of Applied Science in Industrial Technology, the Associate of Applied Science in Construction Technology and Management; the Associate of Applied Science in Healthcare Management, and the Associate of Applied Science in the Care and Development of Young Children.

The GRAD Act 6 Report was submitted and accepted during the spring 2016 semester with a passing score on each section. The Academic Divisions reviewed sixteen (16) academic programs in 2015 in accordance with the cyclical rotation as defined in the systematic planning and assessment outcomes for the continuous improvement of programs and services of the College. Currently, the Academic Divisions are reviewing

eighteen (18) academic programs for 2016. This year, the College began the process of preparing for the 2018 Reaffirmation of Accreditation by the Southern Association of Colleges and

Schools Commission on Colleges. This initiative was overseen by Mrs. Lesa Taylor-Dupree, Vice Chancellor for Academic Affairs, and Dr. Holly French-Hart, Associate Vice Chancellor of Institutional Effectiveness, Strategic Planning and Assessment. A team of five individuals were a part of the Reaffirmation Class of 2018, which was the official beginning for the College’s Reaffirmation at the SACSCOC Annual Meeting in December

2015 in Houston, Texas. The College coordinated the process for reaffirmation by assigning leadership roles for compliance teams, creating campus-wide SACSCOC Compliance Teams to research and develop responses for the 2018 Compliance Report, developing a timeline and flowchart for

compliance teams, conducting SACSCOC workshops, facilitating a research-based process for the Quality Enhancement Plan (QEP) topic, and acquiring a software program (Xitracs) for submitting responses and evidence for the report. As a part of this process, the Deans Council reviewed academic policies for accuracy and relevancy, which resulted in creating new policies, canceling outdated policies, and improving current policies

for implementation and inclusion in the 2018 SACSCOC Compliance Report. Additionally, as a part of the process, the College has conducted a preliminary audit of off-campus sites, resulting in revisions of the College’s Substantive Change Policy and Procedures. The Compliance Report is currently being complied and will be submitted according to the established timeline. The QEP topic of orientation has been chosen, and extensive

research is currently taking place to begin that process.Throughout the year, the Division of Academic Affairs actively participated in reviewing and strengthening existing articulation agreements,

creating new articulation agreements, and creating memorandums of understanding. This year, the College created the following new articulations:

the BPCC C4M certification to Northwestern State University in the Bachelor of Science in Engineering Technology; the BPCC Associate of Applied Science in Business Administration to the Northwestern State University Bachelor of Science in Business Administration. The BPCC

Associate of Applied Science in Engineering to Louisiana State University in the Bachelor of Science in Biological Engineering, Chemical Engineering, Civil Engineering, Environmental Engineering, Electrical Engineering, Mechanical Engineering, Industrial Engineering and Petroleum Engineering; the BPCC Associate of Applied Science in Cyber Technology to Capitol Technology University in the Bachelor of Science in Cyber

and Information Technology; the BPCC Associate of Arts in the Performing Arts to the Northwestern State University Bachelor of Arts in Theater/Musical Theater; the Memorandum of Understanding with the College Transition Programs and Shreve Memorial Library; The BPCC

articulation with the Northwestern State University ROTC Program; and the BPCC and Northwestern State University Reverse Transfer Agreement. The College is also finalizing a Memorandum of Understanding with Louisiana State University Shreveport for a joint admissions program.

Additionally, each Academic Division had many accomplishments, and a few highlights are included in this report. In the Division of Science, Nursing, and Allied Health, the Division participated in a successful Occupational Therapist Assistant Accreditation Visit, and the Academic Dean and Program Director are currently writing a follow-up report. The self-study reports for the Medical Assistant Program and the Nursing Program

are currently being written and will be submitted by July 2016. Additionally, the Division wrote examinations for the Science Olympiad and hosted the Region 1 Science and Engineering Fair. Within the Division of Communication and Performing Arts, the Division had a very successful year in

the world of theatre, receiving national recognition awards for BPCC’s production of The Turn of the Screw from the National Kennedy Center American College Theatre Festival. The Division, also, produced and presented fifteen (15) Music Program concerts and recitals, forty (40) Theatre performances of plays, two (2) one-act festivals, two (2) Christmas show performances, a summer movie, and many shows on the BPCC television

channel. Additionally, the Communication Media area hosted an area of the Skills USA competition. In the Division of Technology, Engineering, and Mathematics, the Division earned The Association of Technology, Management, and Applied Engineering (ATMAE) Accreditation for the

Associate of Applied Science in Computer Information Systems, the Associate of Applied Science in Construction Technology and Management, the Associate of Applied Science in Network Security, the Associate of Applied Science in Programmer Analyst, the Associate of Applied Science in Industrial Technology (Automation and Controls Concentration and Engineering Graphics Concentration), and the Associate of Applied Science

in Oil and Gas Production Technology. Also, the Division oversaw the TAACCCT Grants and had successful onsite visits for TAACCCT from the external evaluators and the Urban Institute. This Division, also, was a major part of the new and expanded articulations this year. In the Division of

Behavioral-Social Sciences and College Transition Programs, the Division worked throughout the year redesigning electronic curriculum sheets for all their academic programs to enhance their academic advising. Additionally, the Division partnered with local libraries for the College Transition Program, and the Division partnered with the Foundation to secure funds to purchase a van for the Program for Successful Employment because

transportation has been a major barrier for many students in that program. Also, the Division is in the process of relocating the College Transition Programs to the main campus location. Within the Division of Liberal Arts, the Division expanded the Writing Laboratory for students to receive tutoring by establishing an online Writing Lab component in addition to the physical laboratory, developed three new English courses this year,

expanded the night offering of classes, and hosted an evening reception for the students artists who were published in the Savior Faire. In the Division of Business, the faculty created an intern class for the Business Administration Degree program and created agreements with employers

such as Red Ball Oxygen for internships for the business degree seeking students. Additionally, the Culinary Arts area hosted an area of the Skills USA competition, judged the Barksdale Base Culinary Competition, participated in the television show “Flip My Food” with a celebrity chef with the filming taking place in the College’s kitchen; and hosted the end-of-the-year luncheon for the College. In the Division of Learning Resources, it

has been an exciting year with the redesign of the Library and Learning Commons. The redesign provided additional spaces, computers, tables, and

a learning laboratory classroom for students to enhance learning and research opportunities. The staff recorded 50,699 student visits to the Technology Resource Center and 86,460 student visits to the Library and Learning Commons. Also, the Division of Education Technology has been

the leader for the Louisiana Community and Technical College System (LCTCS). This Division is working with the System to improve online learning and course offerings throughout the state. Additionally, Educational Technology created a new Quality Matters (QM) online course featuring the most current QM rubric, created a course for Open Campus titled “How to Be a Successful Online Learner,” initiated for the College

an ongoing project for the improvement of online course offerings called “Online/Hybrid Course Check-ups,” and developed a program for earning badges for various benchmarks attained in online instruction. Additionally, this Division partnered with Academic Planning to deliver all Student

Evaluations of Classes through EvaluationKIT, which included the delivery of 39,247 evaluations for 2,292 courses this academic year. This year, the Division of Innovative Learning oversaw the dual enrollment program, the Youth Challenge Program (YCP), the Activating Inquisitive Minds (AIM) Program as a partnership with the Bossier Parish School System, the Carl Perkins Grant for the College, the Career Compass events which

hosted over 300 students, and the Veteran Educational Services. Finally, the Division of Institutional Research and Grants oversaw all grants, the GRAD Act submission, the Strategies for Success, the various surveys administered throughout the year, and the pulling of data and required data reporting to the LCTCS and the Board of Regents.

During the year, the Vice Chancellor for Academic Affairs and the Division of Academic Affairs, also, engaged in the following responsibilities: directed and coordinated activities within each Academic Division; gave leadership to all academic programs of the College; prepared and submitted

reports for governing boards and accrediting associations; reviewed and updated academic policies as needed; enhanced the professional growth of the faculty; participated in appropriate organizations, meetings, and conferences; conferred with students and instructors regarding academic opportunities and concerns; reviewed and coordinated compliance of the College and specialized accreditation for specific programs within

appropriate accrediting associations; recruited highly qualified faculty; attended meetings with the College’s stakeholders; attended meetings throughout the service area to highlight the opportunities at the College in order to recruit students; and pursued many grant opportunities and

received many grants valued at millions of dollars to advance academic programs.Mrs. Taylor-Dupree had a productive and successful year representing Bossier Parish Community College and leading the Academic Divisions of the College. Mrs. Taylor-Dupree, throughout the year, attended several conferences including the Southern Association of Colleges and Schools

Commission on Colleges Summer Institute on Quality Enhancement and Accreditation in Orlando, Florida; the Southern Association of Colleges and Schools Commission on Colleges Annual Meeting Conference in Houston, Texas; several meetings of the Statewide Articulation Transfer

Council and the Statewide General Education Committee in Baton Rouge, Louisiana; and ACCUPLACER training workshops in Baton Rouge, Louisiana; and Monroe, Louisiana. Also, Mrs. Taylor-Dupree attended professional development seminars relating to college administration, budgeting, student success, general education, academic advising, placement testing, GRAD Act, Banner resources, mentoring, articulation,

leadership, team building, safety, active shooter, ethics for state employees, preventing sexual harassment, and Title IX training.Additionally, Mrs. Taylor-Dupree served as the leader of the Deans Council, a LCTCS representative on the Statewide General Education Committee as a part of the Statewide Articulation Transfer Council, and the Chief Articulation Officer for the College submitting the courses for the

College to the Louisiana Board of Regent Master Course Articulation Matrix. She served on many committees, councils, and teams including the Deans Council, the Executive Council, the College’s Leadership Team for the Reaffirmation for Accreditation in 2018 for the Southern Association

of Colleges and Schools Commission on Colleges, interviewed committees for hiring college staff, and several committees regarding student success, general education core competencies for certificates and degrees, and the Louisiana Transfer Degree Guarantee. Additionally, the Vice Chancellor for Academic Affairs served as a resource person for the Deans and faculty, and counseled students regarding requirements for

certificates and degrees. Mrs. Taylor-Dupree, also, attended various academic program advisory committee meetings including those for

Technology, Engineering, and Mathematics; Science, Nursing, and Allied Health; and Criminal Justice; the General Education Assessment Committee, the Christmas Committee, the Graduation Committee, and work groups for articulation agreements and memorandums of

understanding. Furthermore, Mrs. Taylor-Dupree attended many public meetings to represent the College and disseminate information concerning the mission and activities of the College. Mrs. Taylor-Dupree gave several presentations regarding academic advising, general education competencies, and opportunities available for students at Bossier Parish Community College.

Finally, an important role for Mrs. Taylor-Dupree this year was to create open lines of communication between and among divisions on campus to advance the data collection for the campus for Our Louisiana 2020. Bossier Parish Community College is a leader among the colleges within the

LCTCS; therefore, it is vital the College reports correctly its completers, the annual earning of the graduates, student transfers to four-year universities, the number of students served, the partnerships with business and industry, and the foundation assets.Division Summary for Academic Planning

The Division of Academic Planning, supervised by the Vice Chancellor for Academic Affairs within the Division of Academic Affairs, had a very successful and productive year, and the primary focus for this Division for 2015-2016 was to serve students, faculty, staff, and administration and to enhance student success. The Division was instrumental in conferring candidates for three (3) graduations and in providing graduation information

for the graduation programs, the College community and area newspapers, and the reports to the Louisiana Community and Technical College System (LCTCS) and the Louisiana Board of Regents. Bossier Parish Community College held five (5) commencement ceremonies: one in summer

2015, two in fall 2015, and two in spring 2016. The number of graduates conferred for the 2015-2016 academic year was 899. The College awarded 1,336 associate degrees, certificates, and technical competency areas to these 899 graduates. During the 2015-2016 academic year, the Division of Academic Planning experienced many successful initiatives this academic year. The Division

provided seventy-one (71) regularly scheduled and on demand placement testing opportunities during the academic year. During the 2015-2016 academic year, 4,616 placement tests were administered. Throughout the year, the Division coordinated and administered the Education Testing

Service Proficiency Profile, which was administered to the associate degree candidates in the summer 2015, fall 2015, and spring 2016 graduating classes. The information concerning general education competencies gathered from this standardized testing of 166 candidates for graduation will be used for measurement and documentation of general education competencies for graduates for the Southern Association of Colleges and Schools

Commission on Colleges. Additionally, during the 2015-2016 academic year, 319 candidates for graduation completed the BPCC Graduation Survey, and this information will be used to review academic programs.

Throughout the year, this Division, also, engaged in the following responsibilities: monitored all aspects of the graduation process; monitored the Planning Council and scheduled all meetings of the Planning Council; coordinated the courses for the College for the Louisiana Board of Regents Master Course Articulation Matrix; provided Banner support and created resource guides related to Banner and Curriculum, Advising, and Program

Planning (CAPP); provided information, maintained, and updated the Canvas site for Academic Affairs; and updated the Placement Testing site and the Candidates for Graduation site on the College website each semester. Additionally, the Division coordinated the student evaluations of faculty the fall 2015 semester and the spring 2016 semester and provided student evaluation statistics to Administration, Deans, and faculty. This academic

year a total of 2,292 courses were evaluated, and 39,247 evaluations were sent to students to evaluate their instruction.Dr. Holly French-Hart, Associate Vice Chancellor of Institutional Effectiveness, Strategic Planning and Assessment, served as the Leader of the

Planning Council and was instrumental in the organization of the College’s initiative for the 2018 SACSCOC Reaffirmation for Accreditation. She attended the following five (5) conferences: SACSCOC Summer Institute, SACSCOC Annual Meeting, Louisiana Community and Technical College System (LCTCS) Conference in Baton Rouge, Louisiana, Association for the Assessment of Learning in Higher Education, and Xitracs

Training. Dr. French-Hart, also, conducted several workshops, including Strategic Planning and Strategies for Success, SACSCOC 101, and Xitracs

Training for Compliance Team Members. She served on the following committees: Christmas Show, General Education Assessment, and Planning Council Institutional Effectiveness Subcommittee. Additionally, Dr. French-Hart attended the Junior Achievement Luncheon and the First in the

World Grant External Evaluator Meeting. Furthermore, Dr. French-Hart was a member of the Civitas Project Team and was one of the leaders of this project.

Ms. Cieltia Adams, Director of Academic Planning, served on the Planning Council, the Graduation Committee, and a SACSCOC Subcommittee. Additionally, Ms. Adams served as a Board Member and Treasurer for the Louisiana Council for Teachers for English (LCTE). Ms. Adams attended

the following seven professional development workshops: “Stephen Chew: Engaging and Retaining Students,” “Dr. John Roueche: Keynote Presentation,” “Financial Aid and BPCC’s Attendance Policy: Making the Connection,” “SACSCOC 101: General Overview of the Accreditation Process,” “Understanding a First-Generation College Student’s Experience,” “Hallowed Grounds: Landmarks Associated with African American

History,” and “Appreciative Advising Overview.” She participated in three (3) trainings: Louisiana Code of Ethics for State Employees, CPTP Sexual Harassment, and Travel Card Certification Course for Cardholders. Furthermore, Ms. Adams attended the Education Advisory Board (EAB) Conference in Washington, DC and participated in two (2) workshops: “Preventing Early Attrition,” and “Next-Generation Employer Partnerships.”

She, also, attended the Louisiana Community and Technical College System (LCTCS) Conference in Baton Rouge, Louisiana and participated in “Avoiding Gender-Based Discrimination: Identifying Changing Gender Identities in Education” and “How to Write Effective Email Messages.”

Additionally, Ms. Adams was a recipient of the John and Suanne Roueche Excellence Award. Ms. Adams attended workshops on ACCUPLACER in Monroe, Louisiana and Baton Rouge, Louisiana, and she participated in several ACCUPLACER WebEx trainings.

Mrs. Cynthia Johnson, Specialist of Academic Planning, attended several professional development workshops: “Stephen Chew: Engaging and

Retaining Students,” “Dr. John Roueche: Keynote Presentation,” “Understanding a First-Generation College Student’s Experience,” and “Appreciative Advising Overview.” Furthermore, she participated in two (2) training workshops: Sexual Harassment, and Ethics. Mrs. Johnson attended the Louisiana Community and Technical College System (LCTCS) Conference in Baton Rouge, Louisiana, where she attended three (3)

workshops: “Avoiding Gender-Based Discrimination: Identifying Changing Gender Identities in Education,” “How to Write Effective Email Messages,” and “Luncheon: Keynote Speaker Governor John Bel Edwards.” Additionally, Mrs. Johnson served on the Graduation Committee.

Mrs. Rachael Carter, Coordinator of Academic Planning, served on the Graduation Committee and coordinated the student evaluation of classes

with the Division of Educational Technology. Additionally, Mrs. Carter participated in several WebEx workshops: Demo Purge Process, Automating Graduation, Testing Student Type, Data Team Meeting, Repeat/Delete Process, New Graduation Process, Fall Team Meeting, Course Program of Study (Student 8.9, Financial Aid), CampusCast, Test Time Ticketing, Demo of Registration Pop Up, and Degree Works. Mrs. Carter,

also, participated in two (2) training workshops: Louisiana Code of Ethics for State Employees and CPTP Sexual Harassment.

Mrs. Katrina Sproles, Administrative Assistant for the Vice Chancellor for Academic Affairs, participated in several professional development opportunities, including “Canvas Training,” “Adobe Photoshop,” “Meditation,” “Strategies for Success,” “Dr. John Roueche: Keynote

Presentation,” “SACSCOC 101: General Overview of the Accreditation Process,” “Managing Overly Involved Parents,” “Appreciative Advising,”

STRATEGIC PLANNING

and “Time Management.” She, also, participated in two (2) trainings: Louisiana Code of Ethics for State Employees and CPTP Sexual Harassment. Additionally, Mrs. Sproles served as a member of the Graduation Committee, Planning Council, Shreveport Chamber’s Young Professional’s

Initiative, SACSCOC Subcommittee (Goal 5-Institutional Effectiveness), Foundation Board of Directors, Foundation Board of Directors-Leadership Awareness, Foundation Capital Campaign, and she was a member and President of Staff Senate. Mrs. Sproles attended the Louisiana Community and Technical College System (LCTCS) Conference in Baton Rouge, Louisiana.


Participate in SACSCOC

workshops in preparation for the institutional reaccreditation process.


Representatives from the

College will attend the SACSCOC Summer Institute and SACSCOC workshops

on Substantive Change.

Assessment Results

In preparation for the

institutional reaccreditation process, the College participated

in SACSCOC conferences and

workshops. Twelve (12) individuals attended the

SACSCOC Summer Institute in Orlando, Florida, in July of

2015. Additionally, seven (7) individuals

attended the SACSCOC Annual Meeting in December

of 2015 in Houston, Texas. Also, two (2)

individuals attended a Substantive Change Workshop in March of

2016 in Austin, Texas

Changes Based on

Assessment Outcomes

No changes are

needed.


The College will send

represenatives to the SACSCOC Summer Institute and the SACSCOC Annual

Meeting during the 2016-2017 academic year.


Utilize the College website and/or the Canvas website for graduation


1.Number of updates of graduation information on the

Assessment Results

1.The Division of Academic Planning and

Changes Based on

Assessment Outcomes

No changes are


The Division of Academic Planning and the Vice

information and placement testing. College website.

2.Number of updates of

placement testing information on the College website.

the Vice Chancellor for Academic Affairs

revised and updated graduation information on the College website

eight (8) times during the academic year.

2.The Division of Academic Planning and the Vice Chancellor for

Academic Affairs revised and updated placement testing

information on the College website fifteen

(15) times during the academic year.

needed. Chancellor for Academic Affairs will utilize and update

the College Canvas website and the College website to post, disseminate, and update

information as needed regarding graduation and

placement testing for the next academic year.


Review all required paperwork for candidates for graduation and

monitor the graduation process.


1.Number of graduates for 2015-2016 academic year.

2. Number of credentials awarded for 2015-2016 academic year.

Assessment Results

1.The College graduated 899 student

during the 2015-2016 academic year.

2.The College awarded

1,336 credentials during the 2015-2016 academic year.

Changes Based on

Assessment Outcomes

No changes are needed.


The Division of Academic Planning and the Vice

Chancellor for Academic Affairs will monitor the graduation process for

students and review the graduation paperwork for all candidates for graduation.


Monitor general education core

competency assessments for candidates for graduation.


1.Administration of the

Educational Testing Service Proficiency Profile to associate degree candidates.

2.Number of candidates for graduation completing the

Bossier Parish Community

Assessment Results

1.The College

administered the Educational Testing Service Proficiency

Profile to 166 associate degree candidates for

graduation in the

Changes Based on

Assessment Outcomes

No changes are

needed.


The Educational Testing

Services Proficiency Profile and the Bossier Parish Community College

Graduation Survey will be administered to candidates for

graduation each semester

College Graduation Survey each semester.

summer 2015, fall 2015, and spring 2016

graduation classes. 2.The Bossier Parish

Community College

Graduation Survey was administered to 319

candidates for graduation during the 2015-2016 academic

year.

during the next academic year. Results will be provided to

appropriate personnel.


Create a timeline for assembling an

accreditation team, meeting deadlines for required reports, and

beginning the process of determining a Quality Enhancement Plan in preparation

of SACSCOC reaffirmation.


Timeline with goals and dates

for assembling an accreditation team, meeting

deadlines for required reports, and beginning the process of determining a Quality

Enhancement Plan in preparation of SACSCOC

reaffirmation.

Assessment Results

The College

coordinated the process for the SACSCOC

reaffirmation by assigning leadership roles for compliance

teams, creating campus-wide SACSCOC

Compliance Teams to research and develop responses for 2018

Compliance Report, developing a timeline and flowchart for

compliance teams, conducting SACSCOC

workshops, facilitating a research-based process for the QEP

topic, and acquiring a software program

(Xitracs) for submitting responses and evidence for the report.

Changes Based on

Assessment Outcomes

The College has the

process in place for the SACSCOC

reaffirmation.


The College will submit the

SACSCOC Compliance Report and develop the

Quality Enhancement Plan(QEP) during the 2016-2017 academic year.


Update Strategies for Success, the Comprehensive Assessment Plan,

and the BPCC Report Card to reflect current organizational and system goals and determine

alternative ways of evaluating institutional effectiveness.


1.Revisions of Strategies for Success, the Comprehensive

Assessment Plan, and the BPCC Report Card.

2.New institutional effectiveness instruments

developed or implemented.

Assessment Results

1.The College updated the Strategies for

Success and conducted a Strategic Planning Workshop to

coordinate subcommittee work for

the Strategies for Success. The College reviewed, updated, and

approved the Comprehensive Assessment Plan. The

College revised and updated the BPCC

Report Card to reflect the current status of departments and

divisions.

2.The College is in the

process of reviewing the current procedures of gathering and

reporting data for student learning

outcomes within academic courses.

Changes Based on

Assessment Outcomes

These changes are in effect.


The College will create procedures for gathering and

reporting data for student learning outcomes and program learning outcomes.

The College is in the process of updating the Stategic Plan

for the College.


Create new articulation agreements

and update or revise existing articulations with four-year

universities.


Number of new articulations

created and updated or revised.

Assessment Results

The College reviewed

and updated existing articulations. The

College created new articulations including the following: the

Changes Based on

Assessment Outcomes

These changes are in

effect.


The College will investigate

opportunities to create new and/or update existing

articulations.

BPCC C4M certification to

Northwestern State University in the Bachelor of Science in

Engineering Technology; the BPCC

Associate of Applied Science in Business Administration to the

Northwestern State University Bachelor of Science in Business

Administration. The BPCC Associate of

Applied Science in Engineering to Louisiana State

University in the Bachelor of Science in

Biological Engineering, Chemical Engineering, Civil Engineering,

Environmental Engineering, Electrical

Engineering, Mechanical Engineering, Industrial

Engineering and Petroleum Engineering; the BPCC Associate of

Applied Science in Cyber Technology to

Capitol Technology University in the Bachelor of Science in

Cyber and Information

Technology; the BPCC Associate of Arts in the

Performing Arts to the Northwestern State University Bachelor of

Arts in Theater/Musical Theater; the

Memorandum of Understanding with the College Transition

Programs and Shreve Memorial Library; The BPCC articulation with

the Northwestern State University ROTC

Program; and the BPCC and Northwestern State

University Reverse Transfer Agreement.

The College is also finalizing a Memorandum of

Understanding with Louisiana State

University Shreveport for a joint admissions program.


Participate in and provide

professional development opportunities.


1.Number of professional

development opportunities in which the staff within

Academic Affairs and Academic Planning participated.

Assessment Results

1.The staff within the

Division of Academic Planning and the

Division of Academic Affairs participated in 140 professional

development

Changes Based on

Assessment Outcomes

No changes are

needed.


The Vice Chancellor for

Academic Affairs, the Division of Academic Affairs,

and the Division of Academic Planning will participate in professional development

opportunities for the next

2.Number of professional development opportunities

provided for Academic Affairs, Academic Deans and Directors, faculty, and staff.

opportunities.

2.The Division of

Academic Planning and the Vice Chancellor for Academic Affairs

provided professional development

opportunities dealing with SACSCOC. Campus wide seventy-

one (71) professional development opportunities were

provided during the 2015-2016 academic

year.

academic year.


Create new academic programs and/or revise existing academic programs.


Number of new academic programs created and/or revised.

Assessment Results

The Academic Deans, also, submitted new academic courses to

Academic Affairs and Curriculum Committee

to strengthen and expand programs. The College reviewed all

academic programs and updated curriculum as

needed to provide quality instruction to graduates for the

purpose of transferability and/or

job readiness and employability.

Changes Based on

Assessment Outcomes



The Division of Academic Affairs will explore opportunities to create new

academic programs to meet the needs of the students and

the needs of employers.


Review academic programs in accordance with the rotation cycle

within the College academic program review policy.


Number of academic program reviews completed.

Assessment Results

The Academic Divisions reviewed

sixteen (16) for the 2015 academic year academic programs and

is in the process of reviewing eighteen (18) academic programs for

the 2016 academic year. Additionally, the

College successfully submitted progress reports to the Board of

Regents for the following programs:

the Associate of Applied Science in Industrial Technology;

the Associate of Applied Science in

Construction Technology and Management; the

Associate of Applied Science in Healthcare Management; and the

Associate of Applied Science in the Care and

Development of Young Children.

Changes Based on

Assessment Outcomes

The program improvements are

stated in the formal program reviews within the academic

divisons.


The Academic Deans will review academic programs in

2016-2017 according to the program review schedule.


Provide scheduled and on demand placement testing opportunities for students.


Number of opportunities for scheduled and on demand placement tests during the

Assessment Results

The Division of Academic Planning and the Vice Chancellor of

Changes Based on

Assessment Outcomes



The Division of Academic Planning and the Vice Chancellor for Academic

2015-2016 academic year. Academic Affairs provided seventy-one

(71) opportunities for students to take placement tests. Also,

the Division administered 4,616

placement tests.

Affairs will meet the demands of students by providing all

scheduled and on demand placement testing opportunities for the next

academic year.


1.Create strategies to support Our Louisiana 2020 goals.

2.Expand articulation opportunities. 3.Redesign the Division of Grants and Institutional Research and Assessment to meet the needs of the College.

4.Submit the 2017 SACSCOC Compliance Report for the College

5.Oversee the graduation process and document the number of graduates and the number of credentials awarded for the 2016-2017 academic year.

6.Provide faculty and staff with information regarding academic advising policies and procedures, placement testing, general education, and

SACSCOC reaffirmation requirements 7.Utilize the College website each semester for updated information for students concerning the placement testing opportunities and for the updated

information for the candidates of graduation.

8.Participate in professional development opportunities.

9.Provide scheduled placement testing opportunities.

10. Enhance distance education and redesign the LCTCS Online.

Educational Technology


DIVISION SUMMARY

Throughout the 2015-2016 academic year, The Division of Educational Technology executed many strategies and technological advancements that

contributed to and enhanced the successful operation and growth of the College's electronic learning initiatives. Under the direction and supervision of the Dean, the Division helped to develop and direct new electronic learning opportunities for our faculty, staff, and students. Cooperative efforts between the academic divisions and other program divisions of the College, other institutions of higher learning, the addition of new and improved

technologies, outreach programs, and innovative training opportunities for faculty and staff, likewise contributed to the strength and success of the College's electronic learning enterprise. For the fall 2015 and spring 2016 academic semesters, students enrolled in electronic learning courses were

geographically located throughout 48 Louisiana parishes, and across 26 states. The College's e-learning initiatives reached 75 percent of the parishes in Louisiana, and 52 percent of the states within the United States. The Division maintained its efforts in serving the general education needs of students located at various Louisiana Technical College campuses through the College's compressed video course delivery initiative, as

well as our participation in the LCTCS Online initiative. During the 2015-2016 academic year, the total number of unique users logging into the College's Learning Management System totaled 9,852 and the staff of the Division logged over 10,000 phone calls and emails during the academic

year in an effort to respond to the technical support needs of our faculty, staff, and students. For the 2015-2016 academic year, the Division launched 2,745 courses through the College Learning Management System, and 81 college organizations used the College's Learning Management System as a platform to disseminate information out to faculty, staff, and students. Staff members of the Division attended and presented at numerous campus-

wide, local and national professional development training, seminars, and conferences such as the Annual Louisiana Community and Technical College Conference, the Board of Regents E-Learning Task Force Annual Conference, and the annual Learning Management System workshop in

Salt Lake City, Utah. The Division has also conducted and presented numerous campus-wide professional growth workshops such as CANVAS On-Site Trainings, Utilizing Lecture Capture to Maximize Instruction Time, myBPCC (Canvas) Online Training Course, and a series of Canvas Boot Camp training sessions for faculty and staff. During the 2015-2016 academic year, the staff of the Division has provided training for all faculty and

staff in the utilization of new technologies either through online training courses or face-to-face training events. The Division was proud to continue to be a collaborating partner and technical support provider for the "BPCC Open Campus" initiative. Several colleges across the state and beyond have adopted BPCC's Open Campus design and or content. Total student enrollment in Open Campus was 9,223 for the 2015-2016 academic year.

The Open Campus initiative served students in 50 states including the District of Columbia, and 170 countries being awarded a DoE First in the World grant of 1.8 million dollars and being recognized as a Bellwether Top Ten Award and receiving the League for Innovation’s Innovation of the

Year Award. Our division provided the technical support and training on utilizing Open Campus as well as recording, editing, and posting numerous

instructional videos to YouTube for the Open Campus initiative. In September of 2014 and March 2015, the Division was awarded monetary funding totaling $151,087.24. Equipment purchased the previous year through the Student Technology Fee Grant Program and the Trade

Adjustment Assistance Community College and Career Training (TAACCCT) Four Grant Program was used for the purpose of enhancing training and providing a functional video capturing system for faculty.

Upon the acquisition of three Mediasite recording units the Division is supporting the enhancement of online and on-ground courses with a simple lecture-capture solutions. The recording procedure has contributed to distance learning by providing video streaming of lectures to distant sites.

Also, the Mediasite units are used to record and stream graduation ceremonies.

Two of the Division's staff members, Rusty Johnson and Rachel Basco, presented at the annual LCTCS conference in Baton Rouge on the topic of

electronic badging. Badging is a process of rewarding an online instructor for completing certain tasks in online instruction such as completing training courses or any event that contributes to their professional development. The badges are displayed in the instructor's profile and can also be displayed in a LinkedIn page. The presentation was well attended and received by attendees. The presentation on this modern topic further

displayed the College's commitment to be a leader in online learning in Louisiana.

The Division was actively involved in the implementation of a new Learning Management System, Canvas by Instructure. The Division continues to be actively involved in the integration and implementation of this new Learning Management System, as well as providing training opportunities for faculty and staff. Staff members of the Division designed, developed, and implemented online training in the utilization of CANVAS, as well as

providing numerous on-site training sessions. The Division's System Administrator for CANVAS has participated in and attended numerous implementation and integration meetings for CANVAS, as well as overseeing the integration process for all the colleges within the LCTCS.

Opportunities in the electronic delivery format of courses and programs are encouraged among the academic divisions through "memorandums of understanding" and collaborative partnerships with other institutions of higher learning within and outside our state.In the 2015-2016 academic year, Kathleen Gay, Dean of Educational Technology retired. The current Dean is Charles Cameron. Charles served as

Assistant Director of Educational Technology at Bossier Parish Community College for the past 10 years. The first major initiative in the Division upon the hiring of Mr. Cameron was to increase the level of quality and consistency of design of all online courses offered by the College. As part

of this initiative called, “Course Check-Ups,” each online course offering was evaluated for five key elements of course design features as aligned with Quality Matters standards (QM). For courses with deficiencies of the key design elements, appointments with instructors of those courses were scheduled through the respective academic deans. The instructors attended a one-hour “Check Up” with an Educational Technology staff member to

address the design deficiencies resulting in improved online course design and consistency.

In the 2015-2016 academic year, the Division began the transitional phase of assuming the management of LCTCS Online which will be housed on

the campus of Bossier Parish Community College. During this phase, the division worked with administration on the restructuring of the system’s business model and identifying the infrastructure for technical support with E-Learning Coordinators throughout LCTCS. This project will proceed

with a goal of expanding the reach of LCTCS Online by reaching new markets and creating a user-friendly system for student enrollment. At present, the Division has inherited all aspects of managing the program including training, system administration, and course-sharing. BPCC Canvas Administrator, Gary Ware, now serves as system administrator of the CANVAS LMS for the College, LCTCS Online, and for the entire

LCTCS system.

STRATEGIC PLANNING

The Division created a new position titled Training Coordinator which is currently occupied by Rachel Basco. The new position is designed to

increase the amount of training provided to the faculty and staff at Bossier Parish Community College as well as partnering with E-Learning Coordinators throughout LCTCS to train faculty teaching courses for LCTCS Online. Training events are scheduled in both the online and the face-to-face environments. Two of the most high-profile training events include Faculty Online Training, a required training course for all faculty

members using the college’s LMS, and Quality Matters Training. Additionally, the Training Coordinator also manages the online student orientation training course.

The Division's Dean, Charles Cameron, completed the Louisiana Leadership Academy program which included multiple trips to a variety of LCTCS campuses as well as the system office. The training required reading and reporting on several books on the topic of leadership, a mentorship

program, and Internship with the Chancellor of Central Louisiana Technical and Community College, and completing a project on the topic of Increasing the number of Online Degree Programs at Bossier Parish Community College.

The division hired a new Administrative Assistant during the 2014-2015 academic year. Tammy Roy currently occupies this position coming to Bossier Parish Community College from a lengthy career in facilities management at LSU Health Sciences Center. Ms. Roy as supported the

Division with all travel, purchasing, and HR document processing. She has also provide support for all training events, attendance recording, and certificate processing. Additionally, the Administrative Assistant answered and dispatched phone calls that come to the divisions published phone number.


Promote the design, development, and delivery of additional hybrid

and online courses within the academic divisions.


Number of new hybrid and online course offered as

documented in the web-based academic course offering list.

Assessment Results

The College offered 9 additional online and

hybrid courses were designed and delivered during the 2015-2016

academic year as well as numerous section

and session offerings of online and hybrid courses. This is

indicated by the schedule of classes on

the College website.

Changes Based on

Assessment Outcomes

Continue to identify courses that can be

offered online as either 100 percent

online courses or hybrid courses by coordinating with

academic deans. These courses will continue to be

evaluated using the most current

"Quality Matters" rubric for course


The College is presently identifying programs that can

potentially be offered 100% online. In doing so, coures that are excusively offered

face-to-face will also be offered online which will

quickly boast the number of online and hybrid courses. Additionally, with the addition

of LCTCS Online to BPCC, faculty members will be

incentivised to create and offer more online courses which will also increase the

design assessment, and the results of the

student evaluation of courses utilizing EvaluationKit

surveys.

number of online and hybrid course offerings by the

College. An established assessment tool, approved by the Electronic Learning

Committee, will be utilized to evaluate the delivery of course

content of online and hybrid courses.


Promote the expansion of the

BPCC "Open Campus" initiative to include all academic areas of the College


Number of new "Open

Campus" courses posted to the BPCC website each semester.

Assessment Results

Opened three new

courses for Technology Engeneering and MathOne for Science,

Nursing, and Allied Health. The division of

Educational Technology supported this effort by providing

facilities and technical support.

Changes Based on

Assessment Outcomes

The Division's staff

continues to provide ongoing support for

the needs of Open Campus. We have opened a portion of

our staff's office facilities to house a new employee of

Open Campus. The Division will

continue to maintain the room designed for recording video

lectures for Open Campus.


Continue to provide facilities

and technical assistance to Open Campus. Continue to provide office space for an

Open Campus employee. Continue to encourage the use

of our facilities and the expertise of our staff to further the development of Open

Campus initiatives.


Participate in professional

development and utilize the information to design and implement future training

opportunities for faculty and staff.


Number of professional

development opportunities attended by the Division and documented in files of the

office of the Dean.

Assessment Results

Members of the

division of Educational Technology attended the annual LCTCS

Conference. Our college LMS System

Adminitrator attends weekly meetings with e-

Changes Based on

Assessment Outcomes

As a result of the

professional development

opportunities, the Division of Educational

Technology staff is


Continue to attend

professional development opportunities offered locally and throughout the State for

the purposes of enhancing the knowledge and skill-set of the

Division's staff. Continue to make professional

Learning Coordinators throughout LCTCS.

The division's Support Specialist attended training for the

implementation and use of Mediastite software

and hardware for the purpose of lecture capture and

implementation into online courses. The Program Coordinator

attended McGraw-Hill training related to using

publisher content in online courses. The Dean completed the

Louisiana Leadership Academy that will

assist in providing leadership training for the division's staff.

educated as to current practices and

trends in educational technology. The staff is familiar with

peers with similar job duties who work

in other institutions within LCTCS. The staff is better

equipped to provide current and relevant training to students,

faculty and staff on the use of the

College's LMS.

development a part of the Division's annual goals and

Strategies for Success.


Assess the design, development, and implementation of new

tutorials and tech support information.


1. Number of hits on Help Desk Center and throughout

the college LMS.2. Student survey results of

tech support services provided by the Division.

Assessment Results

Included in the purchase of a system-

wide LMS was the purchase of Tier-1

technical support by Canvas. As a result, students have the

option to utilize the LMS help desk and

suppport service. We no longer track this information as we did

Changes Based on

Assessment Outcomes

The use of the Tier-1 help desk solution

that comes with the LMS has allowed

our technical support specialist to focus on local phone technical

support and the development of

video tutorials. With the LMS handling a significant portion of


Continue to create current video tutorials and step-by-

step guides regarding the operation of the LMS.

Continue to update student and faculty/staff online orientations.

with the prior LMS (Blackboard).

the technical support calls and emails, our

support specialist can provide needed support to faculty in

the recording of lectures, and the

support of the College's Open Campus intiative.


Support the College in the

transition to a new Learning Management System used for online and face-to-face course

offerings.


Number of training events

provided to faculty/staff by the Division of Educational Technology.

Assessment Results

230 faculty members

are participating or have completed in myBPCC Online

Training. 14 face-to-face training events

have been scheduled to assist with the transition to the new

LMS.

Changes Based on

Assessment Outcomes

All BPCC

faclut/staff have been introduced to

the function of the new LMS and have been offered

multiple opportunities to engage in training

and practice events to become

comfortable with the features of the new LMS.


Build upon the foundation that

has been established in introducing all faculty and staff to the new LMS by

progressing to the training in advanced features available

with the system. However, introductory traininig will remain available for all new

faculty and staff members coming on board with the

College.


Integrate the "Quality Matters"

Standards and Principles into the design of hybrid and online courses.


Number of face-to-face and

online training sessions provided to faculty/staff on utilizing the QM Rubric for

course design.

Assessment Results

203 BPCC faculty

members are currently enrolled in the division's Quality

Matters online course. The division's Training

Coordinator is enrolled in a QM certification course. Six boot-camp

training sessions are

Changes Based on

Assessment Outcomes

There is greater

consistency and quality of online courses offered by

the College. Students online

experience is positively enhanced by the increased


Continue providing the online

QM course to all faculty. Encourage additional faculty members to participate in the

QM certification course (offered by QM). Develop a

peer-to-peer course review structure.

presented with QM standards as the

foundation.

level of quality and consistency of online

course offerings.


1. Resume the development of online trainings and professional growth opportunities for faculty and staff including face-to-face trainings in a workshop environment

2. Continue to increase the number of online and hybrid course offerings at the College.3. Expand upon the College’s “Open Campus” format by providing facilities and technical support.

4. Continue efforts in establishing collaborative partnerships with public and private institutions for the purpose of delivering academic, workforce, and technical courses/programs utilizing electronic course delivery formats.5. Provide training events designed to equip faculty and staff with skills, techniques, and course design concepts for mastering the College’s new

Learning Management System (LMS). 6. Integrate the LCTCS Online system into the operations of the division of Educational Technology.

7. Produce and distribute on the College’s website a comprehensive video program designed to introduce potential online students to the overall concept of online learning.8. Continue the initiative of "Course Check-ups" for the purpose of improving the quality and consistency of course design for all courses utilizing

the College's LMS.

Institutional Research and Grants


DIVISION SUMMARY

During academic year 2015-2016 IR&G personnel supplied data and analyses to inform decision-making processes; provided data to state and

federal agencies, administered multiple internal surveys, and provided data for program accreditation visits and program reviews. Department personnel assisted with placement testing, Career Compass Day, and graduate exit exam administration. The 6th Annual GRAD Act report to the LA Legislature was submitted to the Board of Regents in April 2016.

Institutional Research: Reporting functions performed by the Office included the campus response to HCR69, provided data for Our Louisiana 2020;

Louisiana Performance Accountability System (LaPAS) Quarterly Performance Progress Reports; fall, spring and summer preliminary FTE and Headcount Census; 2015-16 Operational Plan, Integrated Postsecondary Education Data System (IPEDS) Registration, Fall Collection, Winter Collection, and Spring Collection reports; summer, fall and spring Graduation Exit Surveys; ACT Class Profile Data; ACT

Institutional Data Questionnaire (ACT IDQ); Non-credit Enrollment Data Report; the Annual Survey of Colleges; the College Board Survey; TitleIII Enrollment and Eligibility Report; 2015-16 SACS Institutional Profile; 2015-16 SACS Financial Profile and Indicators Data; fall 2015 Retention

Report; and the 2015-16 BPCC Report Card. The College’s 2015-16 Annual Report was compiled from submissions from all campus units,published during the summer 2016 semester, and posted to the IR&G webpage on the College website. Supplied data to all personnel as requested.

For the 2nd year Chronicle for Higher Ed’s Great Colleges Survey was administered to a sample of 334 administrators, faculty, and staff members in March with 159 responses for an overall return rate of 48%. The Office also coordinated the administration of the Survey of Entering Student

Engagement (SENSE) in fall 2015. SENSE was administered to 1,038 entering students in the first few weeks of classes to gauge their perception of their entering student experience. The Office received 937 responses, a return rate of 90%. The BPCC Report Card was administered to 357 faculty and staff in April. The number of surveys returned was at 201 for a return rate of 56%. The BPCC IR website won the Best IR Website Award in a

competition hosted by the Louisiana Association of Institutional Research in June 2015. The office created and administered over!!!! Surveys for various areas of the college.

Grants and External Funding: In September 2015, BPCC was awarded a $1.8M grant from the US Dept of Education, FIPSE, First in The World. This award will fund the mobilization of the Open Campus initiatives and will also provide for the integrated data platform, CIVITAS. State

workforce training proposals were also funded for the Rapid Response program through the LA Board of Regents.

STRATEGIC PLANNING

During the 2015-16 academic year, 5 new competitive funding proposals were developed. Funded proposals were 3 federal awards (over $1.86M), 3

state workforce initiatives ($1M), 1 state LED award ($2.5M), and 1 national foundation (20,000) totaling $5,383,163 in competitive grant funding. More than $22,894,800 in state and federal funding from the previous academic year continues to be managed by the Grants Office.

Last fall the Director attended the Council for Resource Development Annual Conference in Washington DC and the CIVITAS Fall 2-015 Summit in Austin TX. She also presented updates on BPCC’s federal grant activity at several USDOL TAACCCT GCIT consortium workshops. Grants

Office Administrative Assistant was appointed to the CIVITAS Administrators Group and attended CIVITAS training in Austin TX during the spring. All IR & Grants’ personnel served on campus committees; participated in on- and off-campus professional development activities and served with various community service initiatives.


Pursue external funding

opportunities as available.


Number of proposals

submitted to funding agencies.

Assessment Results

During the 2015-16

academic year, 5 new competitive funding

proposals were developed. Funded proposals were 3

federal awards (over $1.86M), 3 state

workforce initiatives ($1M), 1 state LED award ($2.5M), and 1

national foundation (20,000) totaling

$5,383,163 in competitive grant funding. More than

$22,894,800 in state and federal funding from the previous

academic year continues to be

managed by the Grants Office.

Changes Based on

Assessment Outcomes

Increase collaboration with Deans Council

which can provide beneficial feedback and significant

contributions to the grant proposal

development and grant management functions.


Continue to train individuals

within academic and workforce divisions on grant

proposal development and grant management. Work with Finance Department to

streamline grant policies and procedures.


Demonstrate fiscal and programmatic accountability and

compliance through local, state, and federal reporting functions.


Development and submission of IPEDS, LaPAS, HCR69,

GRAD Act, OLA2020 and Annual Reports.

Assessment Results

All reports submitted on or before deadline.

Results distributed to Executive Administrators and

Deans and published to IR website.

Changes Based on

Assessment Outcomes

GRAD Act is no longer required to be

submitted.


Show accountability and compliance through local,

state, and federal reporting functions.


Support data collection efforts for

campus initiatives to enhance institutional effectiveness.


Collection and compilation of

data for SACSCOC reaffirmation process.

Assessment Results

Data has been collected

and supplied as needed to meet the goals of the SACS subcommittees

Changes Based on

Assessment Outcomes

Additional data will

be collected


Support data collection efforts

for campus initiatives to enhance institutional effectiveness.


Collect data to support Student Success initiatives.


Administration of SENSE, CCSSE, and Graduate Exit Surveys.

Assessment Results

SENSE 2015 N = 1038Returned = 937

Response rate = 90.26%

Graduation Exit Survey Fall 2015 = 340 cohort, 154 completed

surveySpring 2016 = 437 cohort, 119 completed

surveyRate = 35.13%

completion

Changes Based on

Assessment Outcomes

CCSSE will be administered in Spring 2017.


SENSE and GESs will be administered fall 2016. CCSSE will not be

administered until spring 2017. Continue

administrration of Great Colleges Survey


Provide professional development

opportunities to enhance IR&G personnel professional

qualifications.



development events attended and name of IR&G personnel

attending.

Assessment Results

Several professional

development events were attended by IR&G

personnel.

Changes Based on

Assessment Outcomes

Focus professional development effortson specific IR&G


Provide Professional

Development to enhance personnel qualification.

challenges.


Support campus efforts to pursue external funding.Work with existing grant teams to ensure compliance and proper grant management principles.

Work with Finance Department to develop appropriate grant financial policies and procedures.As of June 20, 2016 Institutional Research and Grants will be separated back into 2 departments (Institutional Research and Assessment and Grants and External Funding).

Division of Behavioral-Social Sciences and College Transition Programs


DIVISION SUMMARY

During the 2015-2016 academic year, the Division of Behavioral-Social Sciences and College Transition Programs made many contributions toward

the continued success and growth of the Bossier Parish Community College community. The Division of Behavioral-Social Sciences and College Transition Programs continues to promote student success through developing and maintaining academic excellence in our associate degree programs in Teacher Education, Early Childhood Education, and Criminal Justice that will prepare graduates for jobs in the related career fields.

The division continues to assist in increasing the number of highly qualified and effective teachers in Louisiana’s classrooms, the division continues

to offer the Associate of Science in Teaching degree (Grades 1-5). The AST program was created in 2007 with an initial enrollment of 5 students, and there has been steady growth within the program over the past seven years. To date, the program has seen 62 graduates. All but four of the AST graduates have entered the workforce in the field of education as a paraprofessional, transferred into teaching programs at four year institutions to

continue work towards certification, or have already earned their teaching certificates and are teaching in Louisiana public schools.

The division continued to offer the Praxis Institute to students pursuing a degree in education. This preparatory course is offered on Saturdays, eliminating any conflicts with regard to class schedule. This year, the Institute was adapted to the new Content Knowledge for Elementary Grades. To date, approximately 85 preservice teachers have benefitted from this preparation for the Praxis exam.

The division has maintained its chapter of the Associated Professional Educators of Louisiana (A+PEL). A+PEL is a member-driven, statewide

organization to create a focus on excellence in education and to advance the recognition of teachers as career professionals. A+PEL has beenhelpful in promoting the AST program both on campus and off.

The Care and Development of Young Children (CDYC) Program continues to fill the workforce demands in the region for early childhood teachers who are prepared in developmentally appropriate methods to meet the needs of children in early learning settings. The program attracts many from the early childhood field who recognize the value of learning about child development in order to become more effective practitioners. The state of

Louisiana is moving forward with full implementation of Act 3, the Louisiana Early Childhood Education Act of 2012. The College continues to be involved in strategic planning with the Louisiana Board of Regents in the development of the curriculum for the proposed Birth to Kindergarten

degree. In support of the area’s Early Childhood Community Networks, the CDYC program has a visible, active presence within the networks to

STRATEGIC PLANNING

promote the comprehensive, integrated early childhood care and education delivery system the state is moving toward.

The Criminal Justice Program has maintained continuous growth throughout the 2015-2016 academic year. Police recruiting efforts have been a high priority in promoting interest shown toward the Program. More importantly however, the strength of powerful criminal justice courses meeting the needs of the law enforcement agencies, have greatly contributed to the Program’s success and respect from the criminal justice community.

There are officers from areas all across Louisiana, who elect to enroll in the BPCC online criminal justice class offerings. Classes they can use and need are often offered both lecture and online, as well as accelerated time session slots throughout the semester. The option of being able to earn a

criminal justice degree through an online program has opened windows of opportunity for new criminal justice students throughout Louisiana. In addition, numerous students are now pursuing their BPCC criminal justice degree who live in states outside of Louisiana.

Criminal justice faculty maintain a very close involvement with the Northwest Louisiana law enforcement agencies. Throughout the year BPCC, criminal justice faculty contacts the majority of Louisiana police and sheriff’s departments in an effort to continue a solid professional relationship. For the past two years, the criminal justice faculty have provided public community service presentations on domestic violence as well as the reality

of street drugs use.

Each semester graduating students from the Criminal Justice Program complete an anonymous Criminal Justice Program evaluation. These graduate evaluations have consistently reflected a very high rating in virtually all areas assessed, which are consistent with the cited goals and objectives of the Program. This academic year was no exception in student’s high marks about the program. Many graduates have also added very favorable

comments, providing another indication of the program’s successful performance.

The division's College Transition Programs offers classes in high school equivalency (HiSET) in both English and Spanish, basic literacy instruction, English as a Second Language, Citizenship, Digital Literacy, and math remediation. The program offers courses at the main branch of Shreve Memorial Library, as well as the Wallette branch, Goodwill of North Louisiana in Shreveport, Caddo Correctional Center, HUB Ministries

in downtown Shreveport, and Bossier Parish Community College's main campus. Over 1200 students enroll in this program annually. This year, the program moved from it's location in Central Bossier to Shreve Memorial Library and Bossier Parish Community College main campus.

Partnerships and collaborations continue to allow us to serve greater numbers and a more diverse population.

The Program for Successful Employment served 32 students with significant disablities this year; 18 completing requirements for graduation and 16

linked to paid employment. Our greatest accomplishment this year is receiving the $60,000 grant via the Beaird Foundation. The grant is to purchase a van to transport students to and from interviews and their job site. Transportation has been the most significant barrier to employment, for our population. This van will address that challege and provide access to a greater number of participants.


Provide student support position on campus to assist students


Number of students completing LA High School

Assessment Results

The number of students transitioning from

Changes Based on

Assessment Outcomes

Continue current efforts


Additional departments, recruiting and academic

transitioning from high school equivalency program to college

credit courses

Equivalency Test (HiSET) and number of HiSet

graduates enrolled in college courses for credit

HiSET to college credit courses increased

slightly due to support from Student Life staff. In addition,

enrollment challenges were identified and

remedied with the support of this person.

advising, will be involved in this process


Provide quarterly workshops on

Adult Education performance indicators, instructional methodologies, and retention

strategies for Faculty and Staff


Number of attendees at

workshops provided

Assessment Results

All full-time and part-

time instructors attended professional development

workshops and participated in online

instructional modules

Changes Based on

Assessment Outcomes

Continue current

efforts


Recruit instructors from other

organizations to participate in workshops as both presenters and participants


Administer Student Evaluation of Instruction.


Student evaluation results

Assessment Results

All classes were evaluated and results

shared with instructors.

Changes Based on

Assessment Outcomes

Instructors will make changes to

instruction as necessary


Ongoing strategy


Revise Praxis Institute materials to

align with new Content Knowledge exam (0018)


Revisions completed by the

end of 2016 Spring Semester

Assessment Results

Revisions were

completed and 85 students completed the updated Praxis Institute

Changes Based on

Assessment Outcomes

Continue to revise

materials as new standards are released


Continue current efforts


Document student success as

measured by course learning outcome assessments


Documentation of course

learning outcome assessments administered during fall and

spring semesters

Assessment Results

Strategies for

improvement were included in the results

for fall and spring

Changes Based on

Assessment Outcomes

No changes


Make changes based on

student learning outcomes

semesters.


Review existing articulation agreement and drafts for potential

articulation agreements with LSUS


Number of articulation agreements updated and

created

Assessment Results

One articulation agreeement updated

and no new articulation agreements completed; however this is an

ongoing process and new articulation

agreements are being developed.

Changes Based on

Assessment Outcomes

No changes recommended


Strategy ongoing


Partner with BPCC Foundation to

write a grant for the Program for Successful Employment.


Submission of grant to Beaird

Foundation by December 2015

Assessment Results

Grant was submitted

and awarded.

Changes Based on

Assessment Outcomes

Begin process to purchase van


Secure external funding for

van driver


Complete Birth to Kindergarten Statewide Curriculum Partner Form


Submission of the Partner Form to Board of Regents

Assessment Results

The submission of this form has resulted in

BPCC’s CDYC program remaining involved and active in

the statewide planning and move toward the proposed Birth to

Kindergarten degree.

Changes Based on

Assessment Outcomes

The CDYC program has become a

resource for the region on upcoming changes in the early

childhood education field


1. Attend scheduled meetings and trainings sponsored by the

Louisiana Board of Regents (BOR).2. Participate in BOR

conference calls.3. Consider developing additional exit points in the

CDYC program. Specifically a 30 hour Certificate of

Technical Studies in CDYC and a 9 hour CDYC Technical Competency Area.


Partner with outlying parishes to expand the Program for Successful


Number of PSE students served in outlying parishes

Assessment Results

Three students were served from Claiborne

Changes Based on

Assessment Outcomes

No changes recommended.


Strategy ongoing

Employment to serve an increased number of students with disabilities

and Webster Parishes


Offer professional development for division faculty and staff.


Number of professional development events attended

Assessment Results

Faculty and staff attended approximately

15 professional development events.

Changes Based on

Assessment Outcomes

Continue to identify professional

development opportunities.


Identify online professional development offerings for

faculty and staff unable to attend workshops and conferences.


Participate in campus and local

education events to recruit students for academic programs within division


Number of events attended by

faculty and staff.

Assessment Results

Faculty and staff

participated in approximately 10 campus and local

events.

Changes Based on

Assessment Outcomes

Identify community

events for recruiting and outreach


1. Identify faculty and staff to

participate in community outreach activities2. Schedule faculty and staff

to attend events


In academic year 16-17, the Division of Behavioral-Social Sciences and College Transition Programs will strive to cultivate relationships and partnerships within other institution departments in an effort to increase access to a more diverse population and increase program completion rates.

College Transition Programs hopes to launch online Adult Education courses in Fall 2016. This online program will target working adults, previously unable to regularly attend classes. The program will work with the Division of Student Services to provide access to post-secondary

enrollment to high school equivalency students through the "5 for 6" tuition assistance program. These two initiatives should significantly increase access and enrollment to our Adult Education offerings in the coming academic year. Our English as a Second Language Program Coordinator will be working with other providers to provide guidance, professional development, and resources in an effort to build and expand service to this

population.

In the 16-17 academic year, Criminal Justice will work on a Technical Competency Area and Certificate for criminal justice in an effort to create a career pathway with multiple entry and completion points for students. This should increase enrollment and completion in this program, supportive of the Louisiana 2020 goals.

The Associate of Science in Teaching will work with workforce development on providing workshops for classes.

The Care and Development of Young Children program will work with workforce development on developing the Childcare Development Associate, an industry based credential.

Division of Business


DIVISION SUMMARY

The mission of the Division of Business is to provide quality instruction and community service to Northwest Louisiana citizens. The primary

emphasis of this division is to enable students to develop their academic and vocational skills to compete in a technological society. During the 2015-2016 academic year, the faculty and staff contributed to the continued success and missions of Bossier Parish Community College through institutional and community services. In addition, the Division of Business was involved in many academic and extracurricular activities at Bossier

Parish Community College and in the community. This year the Division had a total of 185 graduates in the Associate of Applied Science in Business, Associate of Science in Health Care Management, Certificates in Accounting Technology, Business Entrepreneurship, Culinary Arts,

Retail Management and Legal Assistant, TCA’s in Accounting, Basic Management, Bookkeeping, and Business Communications. This was a decrease of 25% over the last fiscal year. During the 2015-2016 academic year, the faculty and staff contributed to the continued success and mission of Bossier Parish Community College through institutional and community services.

For the academic year of 2015-2016, the Division of Business offered a total of 271 sections including face-to-face, online, and hybrid in the

disciplines of Accounting, Business, Culinary Arts, Health Care Management, Legal Assistant and Retail Management. This was a decrease of 21% over the last fiscal year. Additionally, the faculty and staff in the Division of Business participated in many professional development activities and served on many committees. The Culinary Arts Department had multiple food displays and demos in the media and other publications. The

Culinary Arts Department within the Division of Business has continually expanded and is now offering more opportunities for its students. Chef Julie received the John & Suanne Roueche Excellence Award and the “Coin of Excellence” from the Barksdale Air Force Base General Robin Rand,

USAF Global Strike Command. Chef Julie is now certified to proctor the ServSafe test, which is accredited and the most recognized food safety certification. Chef Julie’s ability to proctor testing for ServSafe allows the Division to offer culinary arts students an opportunity to be licensed with a nationally recognized certification. For the academic year of 2015-2016, the Culinary Arts Department also attended the US Foods Culinary Expo-

Taste of Louisiana, hosted and participated in several different community events, and provided food for The Community Renal and BPCC’s Christmas Program.

The Division maintains and updates articulation agreements with four-year institutions, including the University of Louisiana at Monroe and Northwestern State University in Natchitoches.

STRATEGIC PLANNING


Provide professional development opportunities for the Division of

Business faculty and staff


Participation in professional development opportunities

available

Assessment Results

The Business faculty/staff

participated and presented various seminars and/or

workshops

Changes Based on

Assessment Outcomes

Successful-no changes are needed


Continue participation and presentation of professional

development seminars and workshops


Utilize course learning outcome

data to make course improvements


Documented changes to

courses

Assessment Results

The Business

faculty/staff participated and presented various

seminars and/or workshops

Changes Based on

Assessment Outcomes

Changed learning

outcomes as needed


Review course learning

outcomes of all courses and update as needed


Collaborate with local employers to evaluate internship opportunities

for students


Number of meetings with employers

Assessment Results

Survey inquiring about Business Internships

have been sent out to employers recently but the results have not yet

been returned

Changes Based on

Assessment Outcomes

No changes are needed


The Business Division faculty and staff will be encouraged

to continue identifying employers for business internship opportunities


1. Pursue external funding sources for enhancement and expansion of programs and services.

2. Maintain the ACF Accreditation for the Culinary Arts Certificate.3. Apply for the ACBSP Accreditation for the Business Program.

Division of Communication and Performing Arts


DIVISION SUMMARY

The Division of Communication and Performing Arts at Bossier Parish Community College had a very productive and successful year. The Division

includes the Communication Media Program, the discipline of Speech, and the Performing Arts which includes the Music Program and the Theatre Program. The Communication Media Program offered an Associate of Applied Science in Communication Media (concentrations in Mass Communication, Graphic Design and Animation, Photography, Sound and Music Recording, and Multimedia) degree, a Certificate of Technical

Studies in Communication Media, and Technical Competency Areas in Broadcasting, Business of Music, Computer Animation, Film, Graphic Design, Media for the Ministry, Photography, Radio, Sound Recording Technology, and TV Production. The Music Program offered an Associate of

Arts Performing Arts (Music Concentration) degree, an Associate of Arts Performing Arts (Church Music Concentration) degree, and a Certificate of Technical Studies in Music. The Theatre Program offered an Associate of Arts in Performing Arts (Theatre Concentration) degree, an Associate of Arts in Performing Arts (Musical Theatre Concentration) degree, a Certificate of Technical Studies in Theatre, and Technical Competency Areas

in Acting, Costume Design, Directing, Lighting, Scene Design, and Theatre Technician.

For the 2015-2016 academic year, twenty-six graduates received the Associate of Applied Science in Communication Media degree, two graduates received the Associate of Applied Science Louisiana Transfer in Communication Media degree, three graduates received the Associate of Arts in Performing Arts (Music Concentration) degree, one graduate received the Associate of Arts in Performing Arts (Church Music Concentration)

degree, six graduates received the Associate of Arts in Performing Arts (Theatre Concentration) degree, and one graduate received the Associate of Arts in Performing Arts (Musical Theatre Concentration). Also, thirty-seven students received the Certificate of Technical Studies in

Communication Media, three students received the Certificate of Technical Studies in Music, and eight students received the Certificate of Technical Studies in Theatre. Additionally, the following Technical Competency Areas were awarded: Acting (4), Broadcasting (0), Business of Music (0), Computer Animation (8), Costume Design (0), Directing (2), Film (4), Graphic Design (3), Media for the Ministry (6), Photography (8),

Sound Recording Technology (5), Theatre Technician (2), and TV Production (4).

The Division of Communication and Performing Arts placed much emphasis on academic preparation for the communication media, music and

theatre majors. This year the Communication Media Program had 213 majors in the fall of 2015 and 195 majors in the spring of 2016, the Music Program had 33 majors in the fall of 2015 and 40 majors in the spring of 2016, and the Theatre Program had 39 majors in the fall of 2015 and 40

majors in the spring of 2016. Student success rates for the academic year were as follows: communication media – a ninety percent (90%) success

rate, speech courses – an ninety-six (96%) success rate, music courses – a ninety-five percent (95%) success rate and theatre courses – an ninety-eight percent (98%) success rate.

During 2015-2016 the concentrations in Communication Media (Mass Communication, Graphic Arts/Computer Animation, Photography, Music and Sound Recording, and Digital Media) produced numerous projects for the college and for the community including video support, PSA’s,

promotional materials and designs for a number of organizations such as Step Forward, the Bossier City Chamber Council, the Ark-La-Tex Gem and Mineral Society, and the BPCC Christmas show; and sound and music support for BPCC and area institutions . The program also continued to

work to strengthen networking bonds with local, state, and regional professional operations and institutions including local television stations and regional film studios. The BPCC TV channel, KCAV, produced a variety of original programming such as Homework Hangout, This Is BPCC, Picture Show, BPCC News,Taste of BPCC, and Strategies for Living. Students participated in the 33rd annual SkillsUSA Louisiana Postsecondary

Leadership and Skills Conference bringing home four gold medal and one silver in 3-Dvisualization, Digital Cinema Production, Extemporaneous Speaking, Television (Video) Production and Photography. Gold medal winners had the opportunity to participate in the national competition in Louisville, KY in June. The BPCC Film Institute’s film, Suite Dreams, was selected as a Featured Narrative at the 11th Annual Cinema on the

Bayou festival. The BPCC Film Institute also premiered its annual feature film, Z-TV, in November and began filming on its newest film, The Bus from Dallas, in May.

The BPCC Debate Team, part of the Speech Program, received numerous regional and national awards including 5th Place in the 2015-2016 International Public Debate Association Community College Season Sweepstakes and 3rd Place in the International Public Debate Association

National Championship Tournament Community College Sweepstakes. Additionally one BPCC student debater ranked in the top ten nationally in his division. The team also hosted the Eddy Shell Invitational Debate Tournament at BPCC in February 2016.

Throughout the year, the Performing Arts programs produced many theatrical productions and music events which showcased students, staff, and faculty as well as offered entertainment to the public. All Performing Arts events, both theatrical and musical, were attended by approximately

10,000 people. During the fall and spring semesters, the Music Program held student recitals and juries; produced formal concerts featuring the Jazz Ensemble, the Concert Choir, the Chamber Singers, and the Concert Winds; and accepted invitations to perform off-campus at a variety of venues in

the Shreveport/Bossier City area. The Music Program also invited artists including Shreveport Opera Express as well as others to the campus to perform in the Guest Artist Series. Likewise, during the academic year, the Theatre Program produced the Festival of One Acts during the fall and spring semesters, held student juries, and showcased students through apprenticeships which employed students in various venues and professional

theatres. At Bossier Parish Community College, the Theatre Program and the Cavalier Players produced The Turn of the Screw, Peter Pan, The BPCC Christmas Show: Santa’s Christmas Dream, The Three Little Pigs and Noises Off. Several events showcased The Performing Arts this year. These included the presentation of The Turn of the Screw at the Canterbury Summer Theatre in Michigan City, Indiana and at both Texas State II

KCACTF Festival in Pasadena, TX, and at Region VI KCACTF Festival in San Angelo, TX; the opportunities that current students and graduates had to work with local theatres including Stage Center, Academy Children’s Theatre; Shreveport Little Theatre, and River City Repertory (a

Professional Equity Theatre); the opportunity for eight students to compete in the Region VI Kennedy Center American College Theatre Festival acting competition while two students competed in the KCACTF Musical Theatre Initiative; and several community performances by the BPCC Music Program.

STRATEGIC PLANNING

The Turn of the Screw went on to win KCACTF Awards at the state, regional and national levels. These awards included Excellence in Sound Design, Scenic Design, Directors Choice, and Respondent’s Choice at KCACTF Texas II State Festival at San Jacinto College; The Golden Hand

Truck Award for Best Load In and Directors Choice at KCACTF Regional Festival at Angelo State University; and Distinguished Production of a Play, Play Direction, Scenic Design, Lighting Design, Sound and Music Design, in addition to two Distinguished Acting awards at KCACTF Nationals in Washington, D.C.

During the 2015-2016 academic year, the Communication and Performing Arts Division secured the following grants: a $50,000 Louisiana State

Board of Regents grant for Communication Media Equipment, over $110,000 in various Student Technology Fee grants. The Theatre Program and Cavalier Players secured a $1,500 corporate sponsorship from ANECA Federal Credit Union, a $500 sponsorship from Bossier Federal Credit Union, and a $500 personal sponsorship from Mr. Frank Auer. Communication Media received a $1,000 gift in recognition for service to the Caddo

Parish Schools “Talented Arts Program”.

In addition to classroom instruction and producing digital, theatrical and music events, the Division of Communication and Performing Arts faculty

and staff participated in numerous recruiting opportunities and professional development opportunities. Also, the faculty and staff attended local, state, and regional conferences.


Produce television, film, theatre, and music events to showcase

students and offer entertainment to the college community and to the public.


Number of events produced to showcase the Division of

Communication and Performing Arts to the public.

Assessment Results

The Communication and Performing Arts

Division produced over 300 events to showcase the students and offer

entertainment to the college and to the public.

Changes Based on

Assessment Outcomes



The Communication andPerforming Arts Division will

produce events for the next academic year which will showcase the abilities and

talents of its majors to the public.


Access opportunities for

Communication Media and Performing Arts majors and students interested in

communication, music and/or theatre to showcase their talents

through new and existing


Number of partnerships and

the number of students involved.

Assessment Results

The Communication

and Performing Arts Division provided opportunities for over

625 Communication Media and Performing

Arts majors and other

Changes Based on

Assessment Outcomes

No changes are

needed.


The Communication and

Performing Arts faculty and staff will be encouraged to continue to maintain exisitng

partnerships and look to broaden partnership

involvement as defined by the

partnerships. students interested in communication, music,

and/or theatre to showcase their talents in performance and

technical areas with and through 16 new

and existing partnerships (as defined by the new 2020

Initiative Guidelines)

2020 Initiative partnership criteria.


Utilize the college website for

advertising the Division of Communication and Performing

Arts events.


Number of events advertised

on the BPCC website and in the Student Activities

Calendar.

Assessment Results

The Communication

and Performing Arts Division placed 63

events on the Student Events Calendar.

Changes Based on

Assessment Outcomes

No changes are

needed.


The Communication and

Performing Arts faculty andstaff will utilize the BPCC

website and student events calendar for the next academic year


Participate in professional development opportunities


Number of professional development opportunities in

which the individuals in the Division of Communication and Performing Arts

Participate

Assessment Results


faculty and staff documented the number of professional

development opportunities in which

they participated; the faculty and staff participated in a total of

107 professional development

opportunities.

Changes Based on

Assessment Outcomes



The Communication and Performing Arts faculty and

staff will be encouraged to participated in professional development opportunities for

the next academic year.


Review and update, if necessary, division program and course

offerings.


Specific changes to program and course offerings to meet

the needs of the students.

Assessment Results


Division faculty and staff reviewed the division course

offerings and made some adjustments to the offerings to meet

the needs of the students. Two new

courses were offered in 2015-2016.

Changes Based on

Assessment Outcomes

Two new courses were added to

exisiting programs.


The Communication and Performing Arts faculty and

staff will continue to review and updated the course offerings are needed.


Participate in recruiting activities for the Division of Communication and Performing Arts


Number of recruiting activities in which the faculty and staff in the Division of

Communication and Performing Arts participate.

Assessment Results

The Communication and Performing Arts faculty and staff

documented the number of recruiting activities in which they

participated; the faculty and staff participated in

142 recruiting activities.

Changes Based on

Assessment Outcomes



The Communication and Performing Arts Division faculty and staff will be

encouraged to participate in recruiting activities for the next academic year.


1.Participate in professional development opportunities.

2.Utilize the college website for advertising the Division of Communication and Performing Arts events. 3.Participate in recruiting activities for the Division of Communication and Performing Arts.

4.Provide opportunities for Communication Media and Performing Arts majors and students interested in communication, music and/or theatre to

perform and to showcase their talents.

5.Produce television, film, theatre, and music events to showcase students and offer entertainment to the College community and to the public.

Division of Innovative Learning


DIVISION SUMMARY

The Division of Innovative Learning was created in 2009-2010. It resulted from many factors including early success in the piloting of online

accelerated courses and programs coupled with adult-friendly services. The establishment of this academic division aligned with Bossier ParishCommunity College's mission of promoting the attainment of educational goals through the creation of innovative and quality courses. The Innovative Learning Department is an ever expanding area that currently encompasses programs such as Dual Enrollment, A.I.M., Veteran

Education Services, Off-Campus studies, Youth Challenge, and Reverse Transfer with NSU. Generally the Department also provides service information on retention, advising, and recruitment for Carl Perkins students and Career Compass applicants.

The Division of Innovative Learning offers students currently enrolled in public or private Louisiana high schools or an approved Louisiana State Department of Education home school program the opportunity to earn high school Carnegie units and BPCC college credits through the Dual

Enrollment Program. Students must have permission from their high school to participate, must be at least 15 years of age with Junior or Senior status, provide a qualifying ACT or PLAN score report and a current official high school transcript. Students are required to meet all other course

prerequisites as published in the BPCC catalog. In 2015/2016 we had 1,141 students participate in Dual Enrollment.

In addition to Dual Enrollment, Innovative Learning took on the management of the AIM program that focuses on allowing qualifying high school

students the opportunity to take college courses starting their freshman year of high school. In 2015/2016 we worked with 205 AIM students.

In the past year Off-Campus studies offers students who live or work in surrounding areas, a convenient way to attend BPCC academic courses without coming to the Bossier City location. Academic classes are offered at the Northwest Louisiana Technical College-Minden.

Also, the Division of Innovative Learning offers students receiving veteran education benefits a central location to certify their college enrollment to the Department of Veterans Affairs. This area provides specific information for GI Bill recipients, V. A. beneficiaries, and is a resource to all Veterans on campus. The Division has certified 1,137 students using military benefits in fiscal year 2014-2015 with 53 graduates, and 271 new

students. Through the efforts of this Division BPCC was recognized as a "Military Friendly School" by GI Jobs Magazine out of 12,000 schools nationwide which ranks BPCC in the top 15% of colleges in the nation due to our exemplary service to our veterans and their families. We were

also recognized as a Military and Veteran Friendly Campus by the Governor’s state initiative.

STRATEGIC PLANNING

The Division of Innovative Learning worked with the Career Compass of Louisiana team to promote enrollment at Bossier Parish Community

College. As a result of this endeavor, approximately 1000 BPCC admissions applications were received through the efforts of the Career Compass coaches. Of the applicants 480 became full-time BPCC students and an additional 102 have reapplied from previous semesters and started in Fall 2015. Recruitment efforts were aggressive including mailers, email marketing, phone calls, and direct contact with each of the applicants whenever

possible. Also, Innovative Learning hosted Career Compass Registration Days on June 3, 2016 and June 10, 2016 and had 302 students placement test, get advised, and register for their Fall 2016 courses.

Another piece of the Division of Innovative Learning is the management of a Carl D. Perkins grant since 2009. The goal of the Carl D. Perkins Vocational and Technical Education grant is to improve the quality and availability of career technical education (CTE). The annual grant period is

from July 1 to June 30. Ongoing efforts to improve retention amount CTE student include strengthening instruction through professional development, providing resources geared toward CTE student success, and improve communication between all CTE stakeholders.

Also, Innovative Learning managed the college testing for the Youth Challenge program held in Minden, Carville and Pineville, Louisiana. This program is designed for students who did not complete high school and they are given an opportunity to earn college credits through the passing of

challenge exams. In 2015/2016 we administered 1,375 challenge exams and awarded college credit to 333 students. Each student had the opportunity to earn up to 15 college credits in five separate courses including Political Science, Military Science 101, Military Science 102, Health and P.E., and Service Learning.

Lastly, the Division of Innovative Learning actively participated in professional development opportunities throughout the course of the year. Our

seven member staff combined to participate in 56 professional developments and presented 34 additional presentations to staff, faculty, and students. Of the professional development topics we participated in 28 were on campus and 28 were off campus.


Increase overall dual enrollment

participation for parishes within our service area


The number of high school

students registered for Dual Enrollment courses

Assessment Results

BPCC had 1,141

students enroll in Dual Enrollment courses in Fall 2015 and Spring

2016.

Changes Based on

Assessment Outcomes

none


We will continue to promote

Dual enrollment to surrounding parishes.


Administer new opportunities for veteran studentsand follow standards set by the


Development of a Military Orientation program

Assessment Results

1. BPCC held a Military Orientation on January 7, 2016 from 6-

Changes Based on

Assessment Outcomes

We want to have increased participation in next


We will continue to develop a clear articulation of military credits to BPCC college

Governor's Military and Veteran Friendly Campus.

Development of a Military transfer process to show

articulation of military credits

8pm and had 12 participants.

2. BPCC was approved as a Military and Veteran Friendly

Campus by the Governors office in

2015/2016.

year's Military Orientation. We

need to promote the event to a larger audience off campus.

We also need to have

a clearly defined articulation of credits that can be used by

anyone advising military students.

credits.


Provide Staff Professional

development opportunities


The number of professional

development opportunities staff

members participate in throughout theyear both on and off campus

Assessment Results

Innovative Learning

Staff attended 28 on campus professional

development events, 28 off campus events, and administered 34

professional development

opportunities to staff, faculty, and students last year.

Changes Based on

Assessment Outcomes

none


We will continue to

participate in professional development both on and off

campus and share our expertise on various topics to staff, faculty, and students.


Assess ways to promote positive

change at BossierParish Community College and develop new

strategies to grow existing programs


1. Documentation of retention

and graduation rates2. The increase of recruiting efforts and increased

participation at workforce fairs and off campus events.

Assessment Results

The Division of

Innovative learning attended 9 off campus career and college fairs

and managed 6 on campus tours for different high schools.

Changes Based on

Assessment Outcomes

We need to start

tracking our attendance at various community events

and recruiting fairs. We also need to work more with the

rural schools and promote educational

opportunities at


We will continue to promote

BPCC at various community events, career, and college fairs.

BPCC to those students.


Determine Graduation and Retention rates for students that

applied through Career Compass to show any long-term impact on Career Compass recruiting

strategies.


Graduation and retention rates that meet or exceed

BPCC's rates as a campus.

Assessment Results

The graduation rate for Career Compass

students is 10% as of Spring 2016. The retention rate is 56%.

This is comparable to BPCC's total student

population rates but higher than the first time full time freshmen

population.

Changes Based on

Assessment Outcomes

none


We will start using the Civitas system to analyze our data and

find out when and why students are leaving BPCC before they graduate.


Enhance the overall enrollment process for AIM, Dual Enrollment, and the Youth Challenge Program

while maintaining the academic integrity of each program.


1. Creation of a systematic testing process for the Youth Challenge Program and

revision of challenge exams.2. Creation of a new textbook

distribution process for the AIM program.

Assessment Results

1. The Division reviewed all challenge exams and redistributed

questions from various test banks to enhance

the overall professionalism effectiveness of the

exam.2. The Division worked with the bookstore to

create a clear distribution process to

make sure all AIM students received their textbooks by the first

week of class.

Changes Based on

Assessment Outcomes

none


1. We will continue to update any necessary changes to the YCP challenge exams based

on feedback.2. We will continue to

communicate with the bookstore before the start of the term to allow them the

appropriate amount of time to prepare the textbooks for the AIM students.


The Division of Innovative Learning will continue to provide services and programs that will increase BPCC enrollment. The interest in the Dual Enrollment program will continue to increase throughout Northwest Louisiana parishes as we look for new and innovative ways to deliver our products and services to these locations. We will continue to serve our veteran population on campus by answering questions and processing benefit

verification forms. Finally, Innovative Learning will continue to collaborate with other departments in order to increase campus recruitment and retention efforts.

Workforce Development and Continuing Education


DIVISION SUMMARY

STRATEGIC PLANNING

Workforce Development and Continuing Education developed and delivered workforce programs for the purpose of providing Louisiana individuals

and businesses the most advanced, customized and relevant education and training. Programs housed in the division include [1] Continuing Education; [2] IWTP through the Louisiana Workforce Commission; and [3] Workforce Training Initiatives. Programs are developed through business partnerships which allow us to create training that is relevant, effective and specific to business/industry and individuals needs.

Continuing Education provides a wide-variety of affordable, non-credit lifelong learning opportunities to meet the diverse needs of the community.

Offerings include personal enrichment courses to meet an extensive assortment of interest, professional development opportunities to provide the community workforce skills training and continuing education, computer applications training and a variety of online courses. Web-based online registration system allows additional access to courses for the community.

Continuing Education completed customized training for Sci-Port, Caddo Juvenile Services, UL Coleman, Express Energy, Revere System Control

& ASSE, Boomtown New Orleans, L'Auberge Resort and Casino, and Dr. Reddy's. Industry specific courses included Food Safety Certification, Real Estate 90 hour pre-licensing program, Certified Nurse Assistant Training, Notary Public, Paralegal Certificate, OSHA, Medical Coding, Property and Casualty Insurance pre-license, and Life and Health Insurance pre-license.


Pursue IWTP grants and other

funding opportunities to meet the demands of the workforce and

community


1. Number of grant funding

and Incumbent Worker Training Program(IWTP)

proposals submitted.2. Number of Incumbent Worker Training

Program(IWTP) participants

Assessment Results

1. Twelve (12) IWTP

grants were written and approved during 2015-

16; ten (10) IWTP grants were written, approved and will be

active in 2016-17, five

Changes Based on

Assessment Outcomes

Workforce

Development and Continuing

Education work diligently to identify the training needs of


Continue to meet the needs of

employers in Louisiana through the IWTP program as

well as other funding programs.

trained.3. Quality rating received for

services provided to employers.

grants are submitted and awaiting approval.

10 grants are in the writing process.2. Number of

employees trained during the fiscal year

from IWTP funding = 2,448 of which 954 are unduplicated.

3. IWTP Customer Satisfactor Report completed by IWTP

grant employers rated our services 100% with

satisfaction as all employers indicated yes to all criteria.

local and state businesses to

effectively and efficiently develop training programs

that meet those needs.


Provide professional development through participation in local,

regional, and nationwide workforce training and development organizations.


Number of professional development activities

attended.

Assessment Results

Staff attended professional

development opportunities onsite at BPCC, but those

outside of BPCC were limited due to budget

constraints and limited staffing.

Changes Based on

Assessment Outcomes

Professional Development is an

integral part of an employee's growth and maintaining a

productive BPCC employee.

Workforce Development and Continuing

Education will continue to provide opportunities for

professional development to its

employees when budget and personnel


Continue to offer and provide professional development

through participation in local, regional, and national workforce training and

development organizations.

constraints allow.


Analyze non-credit course and instructor evaluations and make

any necessary changes to improve the quality of courses offered.


Course/Instructor evaluations completed by students.

Assessment Results

Of the 679 Continuing Education course

evaluations received, 96% (653) felt the course met their

expectation with a response of good or

excellent, and 98% (666) felt the instructor preparedness and

presentation were good or excellent. Of the 358 Corporate

training evaluations received, 99% (355)

rated their course as great or excellent.

Changes Based on

Assessment Outcomes

Instructors are encouraged to

improve upon any weak areas noted in evaluations. Courses

are modified to make improvements.


Monitor non-credit course and instructor evaluations and

make any necessary changes to improve the quality of courses offered.


Raise funds for workforce training scholarships through the 2nd

Annual BPCC Spring Swing Golf Tournament.


1. Net revenue earned for scholarships

2. Number of teams participating

Assessment Results

1. Net revenue earned for scholarships was

$11,330.2. 22 teams participated.

Changes Based on

Assessment Outcomes

No changes based on assessment results


Golf tournament will continue each year, with the goal of

always increasing net revenue and number of teams with each tournament.


Grow enrollment by developing

courses that meet the needs of business/industry and the community.


1. Overall enrollment.

2. Net revenue earned.

Assessment Results

1. Enrollment in non-

credit courses for 2015-16 was 969, with 884 unduplicated, showing

a decrease of 433 over 2014-15 fiscal year.

Enrollment in Corporate Training was

Changes Based on

Assessment Outcomes

Continue the focus

on corporate and BPCC training within IWTP grants

to enhance the non-credit courses

offered through the division.


Track overall enrrollment in

non-credit courses as well as net revenue earned.

strong with 224, with 178 unduplicated.

2. Net Revenue earned (course revenues/instructor

expenses) for 2015-16 was $243,870.92, an

increase of $13,060.27 over 2014-2015 fiscal year.


1. Work to establish programs that push Workforce Development and Continuing Education towards a true profit center.

2. Increase corporate training.3. Utilize IWTP grants to focus on BPCC training.

4. Continue to grow Camp Cavs.

BPCC Testing Center


DIVISION SUMMARY

STRATEGIC PLANNING

BPCC's Testing Center had an outstanding year. The number of tests delivered at BPCC increased 3.5% from 3,956 exams in 2014-15 to 4,096

exams in 2015-16, and the number of tests delivered at BPCC's Barksdale Air Force Base National Test Center increased 10.8% from 1,264 exams in 2014-15 to 1,400 exams in 2015-16. Net revenue increased approximately 9.1% from $70,844 in 2014-15 to approximately $77,321 in 2015-16.

Tests services include Castle Worldwide, Certiport, The College Board (CLEP), Prometric (DSST), Educational Testing Service (HiSET), Louisiana

State Licensing Board for Contractors, Pearson VUE, ACT (WorkKeys), Nocti, Manufacturing Skill Standards Council, ServSafe, and Siemens. As a member of the National College Testing Association's Consortium of College Testing Centers, distance education proctoring was provided for students completing courses at colleges all over the country. In addition to testing at BPCC and Barksdale, HiSET testing was provided at Caddo

Correctional Center. National test services include the Law School Admission Test, Multistate Professional Responsibility Exam, and Graduate Record Exam Subject Tests. A new test service, Comira, was added which expands the number and variety of industry-based certifications available

to students, the workforce, and members of the military. New test opportunities included testing groups from high schools for WorkKeys and CLEP exams.

BPCC's Testing Center staff expanded during the year to include a part-time Testing Coordinator. The addition of this new position allowed the Testing Center to provide adequate staffing for the current test schedule including times when one staff member is out of the office. The additional

position also allowed for expansion of test times offered at Barksdale Air Force Base. The Director greatly appreciates the addition of the part-time Testing Coordinator and will make every effort to increase tests delivered and revenue generated during the coming Fiscal Year.


Explore opportunities for adult education students who earn their


1. Summary of discussions with other BPCC departments

Assessment Results

1. A summary of discussions with

Changes Based on

Assessment Outcomes

No change was made to provide


The Testing Center Director will continue to encourage

HiSET credential to also have an opportunity to earn an ACT

National Career Readiness Credential.

regarding desirability and seeking funding for this

strategy. 2. Number of ACT National Career Readiness Credentials

earned by HiSET completers.

directors of other BPCC departments is

available. 2. HiSET completers did not complete the

ACT National Career Readiness Credential

because funds were not available.

WorkKeys assessments to those

who earn HiSET and those who complete WorkKeys for the

PTA Program. Many high school

students earned ACT National Career Readiness

Credentials.

those who make decisions for HiSET students, students

participating in grant-funded programs, and students applying to the PTA Program

to also earn a NCRC.


Provide opportunities for staff to

participate in local, statewide and national professional development

activities required to maintain test service credentials and other areas where up-to-date training is needed.


1. List of test services that

require annual recertification or other forms of professional

development. 2. List of completed professional development

activities.

Assessment Results

1. Director and Testing

Coordinator certified or recertified with MSSC,

Pearson VUE, and Comira. Part-time Testing Coordinator

certified for all test services. 2. Testing Coordinator

and Director attended LCTCS Conference,

National College Testing Association Conference, and

Louisiana Association for Public, Community,

and Adult Education Conference. Mandatory and

optional professional development courses

and programs offered at BPCC were also completed.

Changes Based on

Assessment Outcomes

Knowledge gained

from NCTA, LAPCAE and the

LCTCS Conference was applied to improve customer

service and technical services offered in

BPCC's Testing Center. The NCTA Conference helped

Director identify new test services to be added to the Testing

Center.


Efforts will be made to

identify professional development funds so staff

can attend National College Testing Association Conference. Staff will be

encouraged to participate in professional development available at BPCC.


Conduct monthly customer service meetings to plan, evaluate and

assess test services, customer service, and other issues that affect the productivity and effectiveness

of BPCC's Testing Center.


Minutes from monthly meetings.

Assessment Results

Minutes are available from meetings held in

July through October.

Changes Based on

Assessment Outcomes

Changes were made that improved

customer service, forms used in testing, etc.


Informal meetings will be held as needed when staff members

are available. Staff will also attend department meetings.


Complete requirements necessary

to expand industry-based certifications and licensure exams available to students and the

workforce through addition of new test services.


1. Approval of contracts to

add Comira and CATS test services.2. Lists of available Comira

and CATS exams.

Assessment Results

1. The contract to offer

Comira testing was approved. 2. The list of industry-

based certifications offerby through Comira

is available.3. CATS (FAA) testing has not been

approved yet.

Changes Based on

Assessment Outcomes

Comira testing was

added to the list of test services offered.


Efforts to add FAA testing

will continue. Efforts to market existing test services will increase.


Provide enough staff to meet existing test service requirements

and enough staff for new test services, additional test times, and additional test days.


1. Test service documentation showing

staffing requirements. 2. Schedules showing current and proposed test services,

test dates/times, and staff available to deliver tests.

2. Approval to hire part-time test administrator.3. Document showing

revenue earned from current and proposed test services.

Assessment Results

1. Documents showing need for increased staff

were developed.2. Schedules showing current and proposed

test services, test dates/times and staff

available were developed.3. Permission was

obtained to hire a part-time test coordinator.

Changes Based on

Assessment Outcomes

BPCC Testing Center Director was

able to schedule two staff members to

work at the same time more frequently as required by most

test services. Appointments did not need to be

cancelled due to staff shortage at times

when one employee is out of the office.


Add appointments on Wednesday night or Thursday

night during peak testing times in semester to provide sufficient appointments.

Appointments were added at BAFB as

requested by BAFB Education Officer.


Deliver assessment services to BPCC's Production Technology

(PTEC), C4M, Mechatronics, and Physical Therpist Assistant

Programs.


Number and types of assessments delivered to

BPCC students.

Assessment Results

3 Napta PTEX Process Technology, 1 ADDA

Mechanical Certified Drafter, 121 IC3, 111

Manufacturing Skill Standards Council, 18 Siemens Mechatronics,

498 WorkKeys (includes high school students)

Changes Based on

Assessment Outcomes

BPCC Testing Center offers new

industry-based certifications to

faculty and students at the request of faculty and

administrators.


Continue to provide industry-based certifications and other

test services as requested to meet academic and workforce

testing needs.


1. Promote and market BPCC's Testing Center on either BPCC's Facebook or a Testing Center Facebook page.2. Update forms used by the Testing Center to simplify completion of daily testing forms.

3. Work with Computer Services on setting up more shared resources.4. Revise website to be more user friendly and reduce long pages to more linked pages.5. Continue efforts to add FAA testing and other test services.

6. Increase tests delivered, individuals served and revenue earned.

Division of Learning Resources


DIVISION SUMMARY

The 2015-2016 academic year was an exciting year for the Division of Learning Resources (DLR) with the completion of the renovations at the

Library. The college library has a name change. It is now referred to as Learning Commons. This project was made possible because of generous fundings from BHP Billiton, Karen Franks Recchia, and a Board of Regents grant. Some of the highlights from this projects included: 1) approximately 200 computers throughout Learning Commons (no more wait time for students to access a computer); 2) two person computer

stations allow tutors to work with more students on assignments; 3) print station in all three areas of Learning Commons that allow students to print, scan, and copy; 4) circulation has been moved to the second floor; 5) all audiovisual materials are now a part of the general collection; 6) tutor

spaces moved to the back of the Tutoring Center for increased privacy; 7) addition of a library classroom for all library orientations instead of the instructor's classroom. The division of Learning Resource appointed Ellen Jenkins as the new reference librarian in November 2015. Gloria Adams and Shalyn Musgrove were added to the library staff as part-time librarian.

The DLR participated in numerous academic and extracurricular services at the College. Brenda Brantley attended the Fall LALINC Dean's and

Director's meeting in Natchitoches and Spring meeting in Eunice. She also attended the Louisiana and Technical College System (LCTCS) conference with Roxie Johnson and the Intruder Alert-Active Shooter with Stephanie Cox and Pat Joyner. Other library personnel engaged in a number of professional workshops/seminars/conference. Kendra Bonnett attended several Skill Path seminars throughout the year. In October

Debra Harmon and Tim Osteen attended the LOUIS User Conference (LUC) in Baton Rouge. Ellen Jenkins published an article in the LOUIS Lagniappe newsletter entitled "Class Is in Session: A New Resource for Information Library Instruction at BPCC". She also attended the Louisiana

Library Association (LLA). Recruitment activity included faculty and staff involvement in Spring Fling Open Campus and Compass Day. The Library played a vital role in several workshops held in the library classroom. They included SACSCOC workshops, professional growth, and other outside organizations. The Division Diversity and Multicultural Affairs held several programs in connection with the DLR. They included Rosa

Parks: Telling Shero's Story, and Empowering Women: A Global Outreach Perspective! Velma Tarver, Institute for Global Outreach. Both of these programs were done during Women History's Month. During the College's Black History Month, Brenda Brantley participated in a Read-in where she portrayed Daisy Bates, an American civil rights activist in the Little Rock Integration Crisis of 1957. Other collaborations included

National Stalking Awareness Month in January and Go Red for Women in February. Throughout the year, librarian's conducted various library tours from middle to high school students.

STRATEGIC PLANNING

All Learning Resources faculty and staff continued to volunteer for various service activities. Worn books were distributed to various organizations such as Providence House, Shreveport Animal Rescue, Ninna's Road to Rescue, Salvation Army, Veteran Administration, Foster Parents,

Shreveport Little Theater, Animal Welfare, and Emmett Hook Center. Our own Sandy Todaro (Behavioral Science Division faculty) was instrumental in the delivery of these resources. BPCC Learning Commons 22nd Annual Holiday Food Drive collected 1,022 pounds of assorted non-perishable food items. The library partnered with Providence House during the Christmas holiday. Providence House requested paper good and

household items for the various tenants that reside there. Through cooperative efforts of both faculty and staff participation, the Library collected hundreds of items to distribute to Providence House. This year the librarians read to Kerr Elementary School kindergarteners for a total of 27

weeks. Darrell Chitty displayed his artwork during the Spring Semester. Roxie Johnson was responsible for several library exhibits throughout the year. They included Banned Book Week, Halloween Celebration, Vietnam War 50th Anniversary, Giving Thanks, A Cajun Christmas, Martin Luther King Day, Mardi Gras, Memorial Day and Independence Day.

The Learning Center (now known as the Tutoring Center) delivered quality service to 4,724 students who visited 33,335 times.Writing Support (WS) tutors reviewed 304 drafts face to face and 22 online papers. Kendra Bonnett conducted 10 classroom tours.

The following Student Technology Fee grants were written and awarded this academic year for Learning Commons. They included four mobile

projectors at $872 each for a total of $3488; eleven barcode scanners at $326 each for a total of $3,586, an adult skull model for $258.75 and a human skeletal muscle fiber for $481.95.

There were no orientations given in the fall due to the lack of a reference librarian. However, there were 30 library orientations (130 hours) to 1,794 students. Eight thousand three hundred and thirty five items were circulated; study rooms were used 1,683 times; laptop usage was 49 times. No

statistics was taken on reference queries in the fall but there were 4,859 queries in the spring. By the end of the fall semester students visited Learning Commons 51,920 times, and 59,304 times in the spring. No statistics were gathered in the summer due to renovation.


Evaluate service to ensure

relevancy.


Create opening/closing

procedures for learning commons.

Assessment Results

Completed

opening/closing procedures for Learning Commons.

Changes Based on

Assessment Outcomes

Opening/closing

procedures have resulted in positive structure for all staff.


Continue to follow

opening/closing procedures of Learning Commons.


Present students with new

technologies to promote student success.


Number of Student

Technology Proposal applications.

Assessment Results

Four student

technology grants were funded. Proposals

were mobile projectors,

Changes Based on

Assessment Outcomes

State-of-the art projector; speedy barcode scanner;

additional skull


Encourage student use of all

equipments. Continue to submit more student

technology proposals.

barcode scanners, adult skull model, and a

human skeletal muscle fiber.

model and an enlargement of

skeletal muscle fiber for easier identification.


Provide library classroom for professional development

workshops.


Total professional development workshops

delivered.

Assessment Results

There were a total of 57 professional

development workshops.

Changes Based on

Assessment Outcomes

Very positive results for all faculty, staff,

and students. Students transition

from the classroom into the library to retrieve resources.


Continue conducting orientations, workshops, and

seminars.


Conduct library staff workshops.


Presentations of professional workshops for BPCC library employees.

Assessment Results

Five professional workshops were presented by reference

and system librarians. Biology subject guides were created as an

online supplemental resource for students.

Changes Based on

Assessment Outcomes

Workshops increased staff awareness of new

items to assist students. Biology

resources provide videos, databases, and tutorials on

research process.


Continue conducting more library workshops and create additional subject guides for

academic divisions.


Coordinate outreach programs

within the community.


Number of outreach programs.

Assessment Results

1. There were a total of

27 visits to Kerr Elementary by librarians to read to

kindergarteners.2. Staff delivered

hundreds of paper products to Providence House.

Changes Based on

Assessment Outcomes

1. Very positive

responsible from kindergarteners. Welcome us back

next year.2. Very positive

response from Providence House staff.


1. Continue outreach program

to kindergarteners.2. Continue outreach program to Providence House.


Attend meetings & conferences with other academic institutions.


Total meetings/conferences attended with other academic

institutions.

Assessment Results

Attended over 40 meetings and

conferences with other academic institutions.

Changes Based on

Assessment Outcomes

Collaborations allowed positive

feedback that can be applied to enhance all libraries involved.


Attend more meetings the coming year.


Update existing learning materials.


1. Addition of computers in

learning commons.2. Addition of print release stations in learning commons.

Assessment Results

1. Additional 118

computes were added to Learning Commons.2. Three print release

stations were added.

Changes Based on

Assessment Outcomes

Positive feedback

from students. No waiting period for computers or print

jobs.


Continue monitoring

computers and printing stations for operational updates.


Division of Learning Resources (Learning Commons) will continue presentations/workshops for the faculty and staff; evaluate library services and instructions; update policy and procedure manuals as needed; librarians will meet with liaison divisions; monitor use and condition of existing library equipments; tutors will work with students through Writing Support and one-on-one instructions; seek fundings through grants and student

technology fee proposals; increase number of library surveys given within a semester.

Division of Liberal Arts


DIVISION SUMMARY

The division of Liberal Arts experienced growth and change during the academic year of 2015 – 2016. In August 2015, an additional full-time

English faculty position was created and filled, and the division hired a new art instructor to replace retiring professor Danny Williams. In September 2015, Vicki Dennis replaced Dr. Holly French-Hart as dean of the division as Dr. French-Hart moved to serve the College as Vice Chancellor of Institutional Effectiveness, Strategic Planning and Assessment. Under the leadership of the Vice Chancellor for Academic Affairs, the

division formed a cohesive team and realized academic, professional, and community goals.

Many goals were achieved by the division in its efforts to ensure academic excellence for students. In summer 2015, fall 2015, and spring 2016, 146 students received the Associate of General Studies degree, reflecting a 12% increase from the previous academic year. During this academic year, 158 students received a Certificate of General Studies credential, reflecting a 7% increase. The division offered a total of 310 sections, including

face-to-face, hybrid, and online courses in the disciplines of English, Art, Reading, Religion, Humanities, Spanish, and French. In further attempts to provide educational opportunities to students, three new courses were developed and submitted to the curriculum committee. Beginning fall 2016,

ENGL 250, Introduction to Women’s Literature, ENGL 251, Introduction to World Literature, and ENGL 252, Introduction to Folklore and Mythology, will be offered to students. In addition, a tech fee proposal was approved in the fall semester, and thirty-one new computers were installed in G205 in December 2015.

The Writing Lab improved and expanded services this academic year. Writing Lab coordinator Kirk Fontenot worked with the Division of

Educational Technology to develop a student-driven appointment scheduler. Mr. Fontenot builds the calendar based upon the availability of tutors, and the students schedule appointments according to the open slots on the calendar. In addition to the scheduler, the Lab opened for evening hours providing access for night students to meet with qualified tutors. During the spring semester, the online Writing Lab service was launched to offer

feedback service to students. By offering services to traditional and non-traditional students, the Writing Lab was very active. In the fall and spring semesters, tutors conducted 347 face-to-face tutoring sessions and provided feedback to 122 essays submitted online. In addition, the lab recorded 1,955 student visits during the two semesters.

The division demonstrated their commitment to professional growth by attending and presenting workshops, seminars, and special events. For

example, Dr. Frances Conley presented “Understanding a First-Generation College Student’s Experience,” Karen Guerin presented “Humanities:

STRATEGIC PLANNING

What’s the Big Idea,” and Kelly McDade brought her impressive art show “POPular Mechanics” to the Donna Service Art Gallery. In addition to professional growth opportunities offered by the campus, the division created its own internal workshop, “Canvas Tips and Tricks.” Instructors

Jonathan Brown, Jennifer Harris, and Kirk Fontenot shared short bits of knowledge with nine other members of the division.

Liberal Arts faculty also participated in events to strengthen their personal skills, such as Digifest South 2015, Critical Mass 4, and Art Break. Many

instructors received accolades for their work. Katie Bickham’s poem “Grand Staircase, 1970” was adapted to film and placed in the top twenty in the 2015 Louisiana Film Prize. Instructor John Wagoner was recognized as a “40 under 40” by the Bossier Chamber of Commerce. In addition, Yolanda

Cooper and Kirk Fontenot received the League for Innovation John and Suenne Roueche Excellence awards.

The Liberal Arts faculty contributed time, talent, and energy in their efforts to serve the students and the community. The division worked with

Student Life director Marjoree Harper to hold the first evening reception for the student art magazine Savoir Faire. Over a hundred students, family members, faculty, staff, and art patrons attended the event held April 11, 2016. The art show, held in the Donna Service Art Gallery, featured paintings, drawings, sculpture, and poetry written on the walls. In addition to the Savoir Faire show, three other shows were installed in the gallery

throughout the year. In service to the College, the art instructors installed multiple art pieces for display during the opening of the renovated Learning Commons. These works were loaned to the Learning Commons by both students and instructors. The art instructors also examined several

display methods for student work. A large glass case was located and installed on the first floor of Building G. It contains several student pieces from various art classes.

Several worthy community service projects received assistance from the division, including the Caddo PTA essay contest “My Louisiana Home,” the National African-American Read In, Special Olympics, adult ESL education, and the Renzi Education and Art Center to name a few. An original

project designed by Associate Professor Jessica Cobbs afforded the division the opportunity to provide approximately one thousand dollars worth of cash and supplies presented to seven special education teachers at Stockwell Elementary.

During the 2015-2016 academic year, the Liberal Arts division contributed to the success and mission of Bossier Parish Community College. We are proud to lend our talents to the College as it seeks to improve the lives of its students and the community it serves.


Develop a Writing Lab course in

Canvas to encourage students to seek new educational opportunities and assistance through use of

technology


Number of students who

enroll in the Writing Lab course to schedule appointments and view

educational resources

Assessment Results

In fall 2015, a Writing

Lab course was opened in Canvas for students to schedule

appointments and seek assistance. During the

academic year, 435 students registered for

Changes Based on

Assessment Outcomes

None


Develop additional writing

resources to add to the Writing Lab course.

Lab services. Of those 435 students, there

were 347 face-to-face tutoring sessions

scheduled.


Hold an evening reception for family and invited guests at the

release of Savoir Faire to allow students to display art work and

perform selected readings of literary work


Number of student participants and guests in

attendance

Assessment Results

An evening reception was held on April 11,

2016 at the Donna Service Art Gallery for

Savoir Faire student artists, students, family members, faculty,

administration, and invited guests. There

were over a hundred people in attendance of all ages. Art work was

on display in the gallery, and three short poems from the

magazine were written

on the walls. The

literary winner was unable to attend the reception, so no

readings were

performed.

Changes Based on

Assessment Outcomes

Selected works will be read by the editors

of Savoir Faire if the students are unable

to attend.


Promote the reception in high schools and community art

programs.


Explore the addition of three new

English/Humanities courses for annual rotation


Number of proposals

submitted to BPCC Curriculum Committee

Assessment Results

Three new English

courses were submitted to the curriculum

committee and were approved for use as ENGL 200+ and

Changes Based on

Assessment Outcomes

None


Promote these courses as

viable electives across campus.

Humanities courses. Beginning fall 2016,

ENGL250 (Intro to Women’s Literature), ENGL 251 (Intro to

World Literature), and ENGL252 (Intro to

Folklore and Mythology) will each be taught once during

the academic year.


Institute a voluntary classroom

observation program within the division


Documentation of the number

of the classes observed within the year

Assessment Results

Four observations were

conducted by instructors. The

instructors who participated felt that

watching another

instructor from any discipline inspired

ideas for their own classes.

Changes Based on

Assessment Outcomes

Award professional

development hours for completed

observations.


Encourage instructors to

conduct observations as part of their planned professional

development.


Explore methods of promoting student achievement in fine arts by

examining implementation of different display systems on campus


Number of proposals received from the art faculty on

methods of campus-wide display of student art work

Assessment Results

Meetings were held with art instructors and

several ideas for display systems were

discussed. Two proposals were examined for

implementation. One proposal for a hanging

system will be reevaluated in the next academic year for cost

Changes Based on

Assessment Outcomes

None


Consider additional display systems and locations in the

next academic year.

and practicality. The

second proposal for a

display case for Building G has been implemented at no cost

to the College. Student art work and

information regarding classes can be seen in the case.


Evaluate current assessments,

learning outcomes, and course requirements for possible revision

of master syllabus for ENGL102


Number of assessments,

outcomes, and requirements reviewed and any revision of

master syllabus

Assessment Results

Nine research paper

assessments, four learning outcomes, and

one course requirement for ENGL 102 were

reviewed for possible

changes in the master syllabus. Instructors of

this course are using

the research paper to assist their students in

achieving the learning outcomes which are comparable to other

courses in other higher education facilities.

The course requirement to pass the research paper with a “C” or

better to pass the course has been

discussed among the faculty.

Changes Based on

Assessment Outcomes

None. At this time,

the majority of the faculty believes that

the research paper requirement is a valid measurement

of the student’s achievement in the

course.


Form an ad-hoc committee of

full-time English instructors to discuss strategies to improve

overall success rates for ENGL 102.


Provide professional development workshops, both on and off campus


Documentation of professional development

workshops attended by Liberal Arts Division faculty and staff

Assessment Results

Faculty and staff attended professional

development workshops throughout

the year, including

“Canvas: Tips and Tricks” which was held within the division.

Changes Based on

Assessment Outcomes

None


Promote professional development opportunities for

faculty and staff.


Develop a method for online

students to access Writing Lab services through Canvas


Number of essays submitted

for review by online students

Assessment Results

An online component

to the Writing Lab went live in February 2016. Eleven different

instructors provided feedback on 122

submitted essays.

Changes Based on

Assessment Outcomes

None


Encourage faculty in other

disciplines to provide information on this service to

their students.


Priorities for the coming academic year:1. Investigate grant possibilities for division projects.

2. Explore innovative class offerings through partnerships with other divisions. 3. Promote the arts on campus, including partnering with other divisions across campus to display student work in the Donna Service Art Gallery. 4. Provide professional development opportunities, both on and off campus.

5. Expand night course offerings to provide additional scheduling options for students.6. Institute an efficient electronic advising system within the division.

7. Increase the educational resources available for students on the Writing Lab website.8. Develop strategies designed to improve overall success rate for ENGL 102.

Division of Science, Nursing, and Allied Health


DIVISION SUMMARY

During the 2015-2016 academic year, the faculty and staff of the Division of Science, Nursing and Allied Health (SNAH) contributed to the

continued growth and success of Bossier Parish Community College (BPCC). The Division offered course sections in the disciplines of allied health, biology, chemistry, emergency medicine, medical office specialist, microbiology, nursing occupational therapy assisting, physical therapy assistant, pharmacy technician, physical science, physics, respiratory therapy and surgical technology. A record number of students, 376, earned

associate degrees and certificates in programs offered by the Division. Ginger Covington joined the Division as a nursing instructor and Allison Nutt was hired as the clinical coordinator and instructor of paramedic. In January 2016, Rachel Basco accepted a position in the BPCC Educational

Technology Division as the Training Coordinator. At the end of the academic year, Terri Mundy, Tom Carson, and Bob Boykin retired after many years of excellent service to the academic program at BPCC. Beth Gleason and Amy Williams resigned their positions due to relocation of their families. Marilyn Persley earned a Bachelor’s degree in Allied Health from Northwestern State University and Cherish Henderson earned a

Master’s degree of Health Administration from LSU Shreveport. Dr. Addie Dickson received the League of Innovation award for excellence in teaching. Deana Elliott, SNAH Student Success Coordinator, earned certification as a “Purpose and Vision Navigator”. Kelly Brandon, Dr. Leif

Sherry, and Dr. Dee Ann Staats were promoted to the rank of assistant professor. Dr. Stephenie Nix was promoted to associate professor and Judith Coston and Ken Franks were promoted to full professor. Dr. Leif Sherry served the college as the Faculty Senate President.The faculty and staff were actively involved in community and institutional service and professional development activities. The Division

conducted tours and informational meetings for community and high school groups. The SNAH division partnered with Louisiana Area Health Education Center (AHEC) to offer the M.A.S.H. program, which provided 15 high school students with the opportunity to earn college science

credit and participate in college level science lab experiences. The Division also offered AHEC Day, providing tours, lab activities and science information to 112 area high school students. The faculty mentored numerous students with the development of science fair projects, participated in support of local charity and service organizations, judged area science fairs and participated in numerous other community service events. The

faculty and staff completed over 907 hours of professional development workshops and attended state, local, and national conferences.The Region I Science and Engineering Fair 2016, hosted by BPCC, was held on March 3rd - 5th at the Bossier Civic Center. Approximately three hundred fifty students, from grades 4 through 12, representing Caddo, Bossier, Red River, Desoto and Webster parishes, competed in twenty

categories for the opportunity to attend the state and international fairs. The top three winners of the Region I Science and Engineering Fair entered the International Science and Engineering Fair (ISEF) held in Phoenix, Arizona. BPCC faculty members, Bob Boykin, Tom Carson, and Dr. Addie

Dickson also participated at ISEF as category and grand awards judges and display and safety committee members.

During 2015- 2016, the SNAH Student Success Coordinator, Deana Elliott, developed and offered a new student orientation workshop for nursing and allied health students. Additionally, she presented three workshops and one, three-part workshop series for students on topics including job

readiness, self-management and academic success. She presented four professional development workshops for faculty and staff on student success topics including engaging students, dealing with underprepared students, self-management and self-efficiency. She attended all clinical program orientations to inform students of available resources and services and developed and presented numerous in-class workshops based on faculty

requests.Tara Breeland-Southam, Science Curriculum Coordinator, completed a comprehensive review of the General Science and Louisiana Transfer-

Biological Science and Louisiana Transfer -Physical Science degree programs. Assessment data was utilized to identify program strengths and weaknesses and develop strategies for future development of the programs. The program review process indicated that the Associate of Science in General Science and the Associate of Science Louisiana Transfer degrees meet the program goals to prepare graduates for transfer to colleges and

universities for continued education in science, nursing and allied health fields. Sixty-four students earned an Associate of Science degree in General Science and 2 students earned the Louisiana Transfer degree in Science (ASLT).The Occupational Therapy Assistant program graduated 19 occupational therapy assistants and admitted a new clinical class of 20 during the 2015-

16 academic year. Program performance as measured by the National Board for Certification in Occupational Therapy examination indicated a 100% pass rate. The OTA program retention and graduates rates continued to be consistently high with an average of 90% for the past three years.

The program successfully completed the reaccreditation process and received a seven year accreditation through the Accreditation Council on Occupational Therapy Education (ACOTE). The program consistently pursued relationships with area employers, consumers of occupational therapy services and other allied health program through community service, occupational therapy promotion events, providing continuing education

and opportunities for inter and intra-disciplinary relationships through assignments and projects. Data obtained from the 2014 graduate survey revealed that students “strongly agree” that the program curriculum and fieldwork components prepared them for entry level practice as an

occupational therapy assistant (OTA). Employer surveys indicated that 100% of employers of 2014 graduates were “satisfied” or “very satisfied” with BPCC OTA program graduates. Student Exit Survey data available for the 2015 class indicated 100% satisfaction with the program and fieldwork placement. Comprehensive evaluation measures conclude that the program successfully fulfills its mission to “provide students with the

academic instruction and support services necessary to earn an Associate of Applied Science degree in Occupational Therapy Assistant and graduates well-qualified occupational therapy assistants committed to serving the needs of the regional occupational therapy community and

strengthening the local economy.”The BPCC Physical Therapist Assistant program graduated 18 students in the summer 2015. All 18 of the graduates passed the NPTE licensure examination on their first attempt and obtained employment as licensed Physical Therapist Assistants (PTAs). On the NPTE examination, BPCC

graduates scored above the national average in 7 of 8 test categories. Employer survey data reflects that BPCC PTA graduates are extremely knowledgeable, skilled and professional with 100% of employers reporting that they are “satisfied” or “very satisfied” with program quality. A review of PTA Program Learning Outcome data indicated that the PTA program successfully fulfills its mission to “provide an accredited program

of instruction in Northwest Louisiana and the surrounding area for students who desire to pursue education in physical therapy at the associate degree level and to serve the needs of the regional physical therapy community through graduating of well-qualified physical therapist assistants to

work under the direction of physical therapist in a variety of clinical environments.”The BPCC Respiratory Therapy program continues to serve as an integral, valued component of the Division of Science, Nursing and Allied Health. In May 2015, eighteen students earned the Associate of Applied Science in Respiratory Therapy. One hundred percent of the 2015 program

graduates passed the national certification exam to become Certified Respiratory Therapists (CRTs), many of whom have gone on to procure the

advanced Registered Respiratory Therapy (RRT) credential. While retention and graduates rates are consistently good, job placement was near 100% for the class of 2015 within 30 days of graduation. The Committee on Accreditation for Respiratory Care (CoARC) annual report was

completed and accepted. A comprehensive program review of the Respiratory Therapy program was completed. Faculty evaluations, the RT program exit survey, the BPCC Exit survey and other assessment data, indicated a high level of student satisfaction with program instruction, resources and curriculum. The BPCC Respiratory Therapy program continues the consortium partnership with Louisiana State University Health

Science Center and upholds its reputation for excellence exemplified by the ongoing workforce demand for program graduates.In December 2015, the BPCC Associate degree in Nursing program graduated their sixth class, with a total of 33 students earning their Associate of

Science Degree in Nursing. In May 2016, an additional 18 students graduated. Pass rates on the National Council Licensure Exam for Registered Nurses (NCLEX) exceeded both the national and state average; with a pass rate of 90.5% for spring 2015 graduates and 95.8% for fall 2015 graduates. All program graduates, seeking employment, had secured jobs within six months of graduation.

The Medical Assistant program experienced a 13% increase in clinical admissions. Even though the increase is not as large as the previous years’ increase, the program with its 17 admissions for the year is nearing total capacity which is 20 admissions per year. Program retention and graduation rates is currently 100%, with 10 students receiving the associate degree in Medical Assistant and 14 receiving the Technical Diploma, during 2015-

2016. The Certified Medical Assistant, AAMA exam pass rate for academic year 2015-16 was 86%. The Annual Report for Continued Accreditation with submitted and the data demonstrated compliance for the retention, job placement, graduation, and employer survey thresholds. The program is

meeting its mission to provide quality education in medical office entry-level clinical, administrative and professional skills.During 2015-16, enrollment in the phlebotomy clinical program was 19 students. Retention and graduation rates continued to be 100%. For fall 2015, the national certification exam pass rate was 100%. Seventy-three percent of graduates were employed within six months of graduation with

one student continuing her education. Employers expressed a high level of satisfaction with program graduates on the employer survey.Clinical enrollment in the Surgical Technology program for 2015-16 was at capacity with 16 students, 81% of whom successfully completed the

clinical program. In May 2016, twelve students earned the technical diploma in Surgical Technology. The ARC/STSA annual report was submitted and accepted, with all thresholds met. Eighty-three percent of program graduates successfully completed the national certification exam on the first attempt to earn the credential of Certified Surgical Technician. Employment of 2015 program graduates remained 100% for the second consecutive

year.In July 2015, the Pharmacy Technician Accreditation Commission Board of Directors granted the BPCC Pharmacy Technician program

ASHP/ACPE reaccreditation. During 2015-2016, 21 students earned the associate of applied science and 25 earned the certificate of technical studies in Pharmacy Technician. Graduate pass rates on the Pharmacy Technician Certification Exam (PTCE) remained high at 81% compared to the national average of 56%.

Clinical enrollment in the Paramedic program for 2015-2016 was a record 43 students, including employees from several EMS agencies. To meet the needs of employers, the didactic component of the paramedic program was offered at the Shreveport Fire Department Training Academy and by compressed video to the DeSoto Parish Training Center. In November 2015, the Committee on Accreditation of Educational Programs for the

Emergency Medical Services Profession (CoAEMSP) reaccredited the paramedic program. The program faculty in cooperation with the Louisiana Bureau of EMS offered psychomotor testing for completers of BPCC and other regional paramedic and EMT programs. Sixty-five students

successfully completed the EMT program, 14 students earned an Associate of Applied Science and 19 earned the Certificate of Technical Studies in Paramedic. A comprehensive review of the Paramedic and EMT programs was completed. Based on analysis of outcome data, program strengths and weaknesses and future strategies for the program were identified. The program review process concluded that the program is successfully

meeting the goal of to “prepare competent entry-level paramedics in the cognitive, psychomotor, and affective domain, who meet state and national

STRATEGIC PLANNING

expectations within the profession.”Clinical enrollment in the Medical Office Specialist program for 2015-16 was 14. Fourteen students earned the technical diploma in Medical Office

Specialist; with 9 completing the medical billing and reimbursement concentration and 14 completing the medical coding concentration.


Support faculty and staff

participation in professional growth activities.


100% of faculty will obtain

their professional growth goals.

Assessment Results

Ninety-four percent of

SNAH division faculty met all professional developmeemt goals,

as identified on Professional Growth plans.

Changes Based on

Assessment Outcomes

Integrate knowledge

obtained through participation in professional

development for the improvement of the SNAH division and

to better serve the students.


Provide opportunities and

resources to support participation of faculty and staff in professional

development activities.


Pursue reaccreditation of all eligible programs


Accreditation Comission for Education in Nursing

(ACOTE) reaccreditation of the OTA program. Submit the self-study report of the

Nursing program to Accreditation (ACEN.) Submit the self-study report

of the Medical Assistant program to American

Association of Medical Assistants (AAMA.)

Assessment Results

Reaccreditation of the OTA program was

granted by the Accreditation Council on Occupational

Therapy Education (ACOTE) for 7 years.

A self-study of the Medical Assistant

program was submitted to the AAMA in June 2016. An onsite visit is

scheduled for fall 2016.

Preparation of the Nursing program self-study is ongoing. The

Changes Based on

Assessment Outcomes

Suggestions and improvement

strategies identified during the self-study process and onsite

visit by ACOTE were implemented resulting in

attainment of the 100% compliance

with all accreditation standards.


Engage in continuous review of all accredited programs to

ensure ongoing compliance with accreditation standards and maintenance of full

accreditation status.

onsite accreditation visit is scheduled for

October 2016.


Complete comprehensive program reviews of identified programs.


Completed program reviews of the Respiratory Therapy,

Paramedic, and General Science degree programs.

Assessment Results

Program reviews of the Respiratory Therapy,

Paramedic, and General Science degree

programs were completed.

Changes Based on

Assessment Outcomes

Analysis of program outcome data was

utilized to identify program strengths

and weaknesses and to develop future program

improvement strategies.


Implement improvement strategies identified during the

program review process.


Pursue external funding for enhancement of programs and services.


Submission of at least two grant applications

Assessment Results

Ten BPCC student technology grants were submitted, funded and

implemented.

Three Board of Regents

grants were submitted.

Participated in the submission of the Carl Perkins grant

Changes Based on

Assessment Outcomes

Utilize equipment and supplies obtained through

grant funding.


Pursue external funding for the purchase of equipment, funding of professional

development for faculty and staff, and student scholarships.


1. Submit documentation of compliance with all standards to maintain accreditation of all eligible programs.

2. Provide opportunities for faculty and staff participation in professional development opportunities. 3. Implement strategies to improve student support services and instructional strategies to improve student program and course completion rates.

4. Utilize results of program reviews to improve program outcomes. 5. Engage in community service activities to promote the mission of the Science, Nursing, and Allied Health Division.

Division of Technology, Engineering, and Mathematics


DIVISION SUMMARY

Academic Year 2015-2016 was filled with notable achievements for the Division of Technology, Engineering, and Mathematics (TEM) with a

number of ongoing projects receiving recognition this year.

Open Campus

The success of Open Campus was acknowledged during 2016. Michelle Barnickel and Stacey Black are members of the team that presented at the Community Colleges Futures Assembly in Orlando, Florida, and were named members of the team for the Innovation of the Year Award 2016. Both

of these math instructors are in the process of building out new, mobile-friendly Open Campus versions of Math 098 (Barnickel) and Math 099 (Black) through the support of the First in the World grant.

Trade Adjustment Assistance Community College and Career Training Grant Program (TAACCCT) Outcomes StudyBPCC has been selected for inclusion in the TAACCCT Outcomes Study because of the quality and quantity of work performed in TAACCCT

Rounds 2, 3, and 4. Although the contribution of each individual round is significant, the collective impact is remarkable. Over the next few years the TAACCCT teams, TEM team, and BPCC teams will provide information to a third party evaluator as they conduct this study.

Trade Adjustment Assistance Community College and Career Training Grant Program (TAACCCT) - Round 2 (R2)TAACCCT - R2 ($14.7 million) ended programmatic work in March and will continue to collect and report data until close of the grant (September

2016). In January, TAACCCT-R2 experienced on onsite evaluation by their Federal Project Officer. The monitoring report noted for all members of the consortia that the Student Navigator impacted students by providing resources and clarity while completing their programs of study. The report also commented positively on the number of tools created to engage local businesses and address student and employer needs. In February, an onsite

visit was performed by the Urban Institute, third party evaluator.

Trade Adjustment Assistance Community College and Career Training Grant Program (TAACCCT) - Round 3 (R3)

TAACCCT- R3 ($3.5 million) was notified in September that it will be extended until September 30, 2017. In October, Social Policy Research, third party evaluator, performed an onsite visit. TAACCCT-R3 has positively impacted students and has influenced academics. In July, an articulation

agreement with Northwestern State University was signed allowing seven credit hours to be awarded to students who earned the C4M credential at

BPCC when transferring coursework into the Bachelor of Science in Engineering Technology program. In addition, the grant encouraged the development of a third concentration of the Associate of Applied Science in Industrial Technology (Advanced Manufacturing and Mechatronics).

The TAACCCT-R3 team successfully partnered with the workforce investment boards and industry partners to provide a number of non-credit Industrial Readiness Training (IRT) classes. This innovative work inspired Jean Simpson, a local temporary employment agency, to voluntarily fund a LED billboard advertisement of the IRT classes on one of the busiest streets in Shreveport, Louisiana (Youree Drive). The year to date metrics of

this project are optimistic: number of participants is 361, number of completers is 172, number of students who are newly employed is 47, number retained employed is 93, and number who have experienced a wage increase is 28.

Trade Adjustment Assistance Community College and Career Training Grant Program (TAACCCT) - Round 4 (R4)TAACCCT- R4 ($2.5 million) experienced two onsite visits by the third party evaluator Thomas P. Miller and Associates (September and October).

TAACCCT-R4 met with the Federal Project Officer onsite in January for a discussion of best practices. TAACCCT-R4 has held four non-credit welding courses with two of those held exclusively for veterans or active-duty military members. These courses powered momentum in the welding community providing an opportunity for BPCC to host an American Welding Society chapter meeting that served the northern portion of Louisiana

and eastern portion of Texas. TAACCCT-R4 coordinated a meeting with key members of the Louisiana Workforce Commission, and the State Office of Apprenticeship that has advanced the work to establish BPCC as a state recognized apprenticeship site. An agreement with Northwestern

University that will allow Army ROTC Pilot Officer program students to begin their academic career at BPCC was signed 6/16/2016. CSRA/LED Cooperative Education Agreement

TEM was awarded $2.5 million in 2014 to be distributed over ten years for the work that has been completed and for work that will continue through the Cooperative Education Agreement (CEA) with CSRA (previously Computer Science Corporation) and Louisiana Economic

Development (LED). The CEA with CSRA/LED prompted dramatic programmatic improvements in the Associate of Applied Science in Computer Information Systems (CIS) program which will be reflected in the 2016-2017 general catalog. Improvements to the Associate of Applied Science in Cyber Technology in Network Security and Programmer Analyst programs will also be reflected in the 2016-2017 general catalog. Through this

partnership two Technical Competency Areas (TCA) have been developed and are pending review: 1) TCA in Computer Repair and 2) TCA in Help Desk. The partnership with CSRA has and will continue to directly benefit BPCC graduates by providing increased internship and employment

opportunities. BPCC has one of the highest placement rates of all Louisiana higher education partners at CSRA. To date four BPCC students have been accepted as paid interns and sixteen graduates have been employed by CSRA. The funding further strengthens the CIS and Cyber programs by providing professional development opportunities. The support of the CSRA/LED CEA has also resulted in six faculty and staff have receiving

CISCO CCNA level I training.

Rapid Response Award

TEM was awarded a total of $1 million in Rapid Response funding to develop and/or support projects in the areas of non-destructive testing ($386,667) , advanced welding ($281,667), and the expansion of cyber education online ($331,667). These funds have been utilized in a number of

ways to provide or improve educational opportunities. It has improved institutional infrastructure for internet capacity/speed which is necessary to accommodate increased internet traffic. It has allowed for the purchase of a Canvas Catalog which is an electronic platform or environment in which content can be housed and deployed asynchronously. The improvement to infrastructure and availability of a robust platform has provided TEM

another opportunity to serve business partners and the community in a unique way. TEM has partnered with Perceptive Intelligence and CSRA to

develop content for distribution through this platform. In the spring semester, over sixty members of Louisiana law enforcement agencies received onsite training in phase 1 of the Perceptive Intelligence project and numbers served will continue to rise over the summer semester as the project

transitions into phase 2. Nearly one hundred cyber, industry-based certification exams will be attempted by CSRA employees after participating in summer boot camp-style training provided by the Rapid Response grant.

Donations, Grant Awards, and ScholarshipsThe National Science Foundation awarded funding to TEM through the Cyber Security Education Consortium (CSEC) in the amount of $13,500.

These funds were used to support professional development of faculty, lab enhancement, Access Data partnership, and publication costs. JP Morgan Chase sub award provided $2600 to support professional development and outreach initiatives. The Shell Exploration Legacy Donation of $35,000 supported best practice collaboration and energy camps.

Through close relationships developed with community and business leaders a number of private donations have been made to support project initiatives and student scholarships. The Manufacturing Manager's Council in honor of Gary Kennedy will provide a $1000 scholarship annually.

Valveworks USA donated $1000, Omni Specialty Packaging gave $500, and North American Railway Services donated $250 to support employment partnering initiatives. CenterPoint Energy provided $500 to further the efforts of the Shell Energy Camp budget ($10,000).

TEM is actively involved in providing scholarship opportunities for students. In November 2015, TEM received $20,000 from the Manufacturing Institute to provide scholarships to veteran and military students. In January 2016, TEM applied for two Board of Regents Endowed Workforce

Scholarships ($20,000 for the Associate of Applied Science in Computer Information Systems and $20,000 for the Associate of Applied Science in Cyber Technology). Through the Red Ball Oxygen Scholarship fund TEM distributed $25,000 in scholarships and through the Annie Lowe Stiles -

Advanced Manufacturing and Welding Scholarship awarded $34,000 in scholarships.

In the spring TEM was awarded $31,424 through the Bossier Parish Community College Student Technology Fee grant to support replacing of

outdated computers, monitors, and printer for the classroom, G320.

Partnerships and CollaborationsVarious grants and workforce initiatives have provided TEM multiple opportunities to collaborate with businesses and academic institutions.

5/28/2015 BPCC Team meeting with CSRA to discussion development of a cyber apprenticeship program6/4/2015 TEM Team meeting with Louisiana Economic Development (LED) to discuss Certification for Manufacturing (C4M)6/11/2015 CSRA team meeting and TEM team meeting with new Chancellor, Dr. Rick Bateman

6/15/2015 TEM team meeting with Louisiana Economic Development (LED) to discuss program expansion6/22/2015 TEM team meeting with Capt. Bee Bee to explore possibilities of an articulation agreement for an ROTC program

7/1/2015 Spring cyber internship planning meeting- BPCC project director and CSRA University Liaison 7/6/2016 TEM team meets with North Louisiana Economic Partnership representatives7/13/2015 TEM team meets with Bossier Technical School team to discuss possible course offerings

7/16/2015 TEM team meets with CSRA leadership to discuss progression of CEA

9/3/2015 TEM team meets with BPCC executive team and Tom Downs to explore possibility of BPCC becoming a Shale Center of Excellence9/16/2015 Conference call with TEM team, CSRA team, and VMware to discuss possibility of integrating VMmware elements into BPCC

cyber curriculum9/23/2015 TEM team meets with BPCC executive team and Tom Downs to follow up on possibility of BPCC becoming a Shale Center of Excellence

9/30/2015 TEM team meets with Alberta Greene of North Louisiana Economic Partners to establish relationship in cyber10/2/2015 Conference call with TEM team and VMWare to follow up on integration of VMWare elements into BPCC cyber curriculum

10/6/2015-10/8/2015 Spring Internship Interviews conducted interviews with TEM team, CSRA, and other local information technology (IT) companies for cyber students10/21/2015 Oil and Gas Production Technology Advisory Board meeting attended by Calumet

10/22/2015 TEM team meets with Louisiana Technical College team to establish welding pathways10/23/2015 Industrial Technology Program Advisory Board meeting attended by AEP Swepco, Libby Glass, Graybar, Martin Resources, Frymaster, Omni, LED FastStart, North Louisiana Economic Partnership, Northwestern University, Bossier Parish Schools, and Jett

Business Systems10/29/2015 TEM team meets with Arc Flash to provide program information and answer questions

11/2/2015 TEM leadership meets with G.B. Cazes to discuss possible opportunities to collaborate11/4/2015 Construction Technology and Management Advisory Board meeting attended by United States Army Corps of Engineers, Favalora Construction, Fire Tech, Boggs and Poole, and American General Contractors - Shreveport Chapter

11/10/2015 BPCC Project Director met with CSC University Liaison to plan for 2016 events11/11/2015 Cyber and CIS Resume Café Workshop - BPCC coordinated event were CSRA, HR professionals, and BPCC team provided

suggestions on student resumes11/18/2015 Northwest Louisiana Information Session - CSRA representatives provided students specific information about CSRA and employment opportunities

11/19/2015 TEM team mentors students at Junior Achievement Luncheon11/20/2015 TEM team meets with Northwestern State University Army ROTC team to establish an articulation agreement or MOU

12/10/2015 Speed Interviews - BPCC coordinated event during which local manufacturing companies interview graduating Industrial Technology and C4M students12/15/2015 TEM leadership meets with Louisiana Safety Group to present program information and answer questions

12/18/2015 TEM team meets with Dianne Clark to discuss welding pathways1/8/2016 Spring planning meeting with BPCC Project Director and CSRA University Liaison1/26/2016 TEM leadership provides a tour of building L to visiting vice chancellors of workforce

2/22/2016 TEM leadership meets with Alberta Green and LED to discuss strategies to recruit of cyber companies2/23/2016 TEM team meets with Urban Institute and BPCC's Executive Team as part of TAACCCT round 2 evaluation

2/24/2016 Meeting with Urban Institute to discuss progress of TAACCCT-R2 grant. Department of Labor Grant Third Party Evaluator met with TEM team and employer partners like CSRA.3/1/2016 TEM team attends Bossier Parish School for Technology and Innovative Learning advisory board meetings

3/2/2016 TEM team attends Louisiana Chemical Industry Alliance meeting to network with industry partners and respond to program questions

3/16/2016 BPCC project director met with BPCC team and CSRA to plan webpage and intake process3/18/2016 BPCC project director met with CSRA to plan special CSRA Certification Training Sessions and intake process

3/18/2016 CIS/Cyber Advisory Board meeting- Attended by representatives from Bossier Parish Schools, MFN Creative, Allegiance, North Louisiana Economic Partnership, and BPCC3/22/2016 TEM team provides tour of Building L to 180 Desoto High School students

4/3/2016 Mock Cyber Interviews - BPCC coordinated event where local companies like CSRA participated in interviewing graduating students

4/4/2016 Prayer Breakfast in Honor of National Welding Month - BPCC coordinated event attended by representatives from Red Ball Oxygen, First Baptist Bossier, Louisiana Workforce Commission, and BPCC4/6/2016 TEM team in partnership with Northwest Louisiana Junior Achievement provides a tour of building L to 25 eight grade students from

Lakeside Middle School 4/11/2016 TEM team meets with Dr. Neil Crews, LA Tech, to discuss how Industrial Technology students can fill the employment gap4/13/2016 TEM team meets with Praxair representative to determine how we may continue to collaborate on future projects to support welding

education4/15/2016 TEM team provides a tour of building L to 50 students from Carver Elementary School

4/15/2016 Engineering Advisory Board meeting attended by representatives from Burk-Kleinpeter, EJES, Caddo School Board, Bossier School Board, Civil Design Group, Louisiana Tech, University of Louisiana at Lafayette, Caddo Levee District, LSU Health Sciences Shreveport, City of Shreveport, UOP Honeywell, Louisiana State University A & M, City of Bossier, and AEP Swepco

4/18/2016 TEM team provides a tour of building L to Castor High School Students4/19/2016 TEM leadership meets with Perceptive Intelligence team to determine possibilities for collaboration

4/19/2016 Interviewing and Resume Workshop - BPCC coordinated event where CSRA performed mock interviews for graduating cyber students4/20/2016 TEM team provides a tour of building L to 100 sixth grade students

4/20/2016 TEM team meets with Perceptive Intelligence team to discuss onsite training possibilities4/25/2016 TEM leadership meets with Greenlee Tools/Textron to present program information and respond to questions

4/28/2016 - 4/29-2016 TEM team assists Perceptive Intelligence with onsite training and records sessions for curriculum development5/5/2016 Graduate Career Fair - BPCC coordinated event where local companies like CSRA attended to meet graduating students5/16/2016-8/4/2016 Summer Certification Training for CSRA Employees - Project was supported by CSRA/LED CEA and Rapid Response

funding to provide specialized certification training. Number of incumbent employees enrolled and corresponding areas of training are 25 Network +, 15 CISSP, 31 ITIL, and 32 Security +.5/18/2016 CSRA Executive Summit meeting - BPCC team met with CSRA leadership, NSU leadership, and La Tech leadership to discuss

work accomplished and future goals5/24/2016 TEM team met with William Hammontree and the Veteran's Employment Council to present program information, provide a tour of

building L, and respond to questions5/25/2016 BPCC team discussed with the leadership of LED FastStart and the C4M program the plans to expand C4M to workforce5/26/2016 TEM team hosted an American Welding Society meeting in building L serving as a central location for northwest Louisiana.

STRATEGIC PLANNING

Articulation AgreementsSeveral articulation agreements were signed this year which will allow students completing TEM programs to continue their education at a four-year

university. BPCC - Associate of Applied Science NSU - BaccalaureateIndustrial Technology (Automation and Controls Concentration) Electronics Engineering Technology (Electronics Concentration)

Industrial Technology (Engineering Graphics) Industrial Engineering TechnologyOil and Gas Production Technology Industrial Engineering Technology

BPCC- Associate of Applied Science Capitol Technology University - BaccalaureateCyber Technology in Network Security Cyber and Information Security

BPCC- Associate of Science Louisiana State University and A & M College- BaccalaureateEngineering Biological Engineering

Engineering Chemical EngineeringEngineering Civil Engineering

Engineering Computer EngineeringEngineering Environmental EngineeringEngineering Electrical Engineering

Engineering Mechanical EngineeringEngineering Industrial Engineering

Engineering Petroleum Engineering

BPCC- Certification for Manufacturing (C4M) NSU- transfer award of 7 (seven) credit hours


Pursue reaccreditation of all

eligible programs.


Association of Technology,

Management, and Applied Engineering(ATMAE) accreditation of all reviewed

programs.

Assessment Results

ATMAE accreditation

was earned (with a report due in two years) for the following TEM

programs:a) Associate of Applied

Science - Computer Information Systemsb) Associate of Applied

Science - Construction

Changes Based on

Assessment Outcomes

Continue following

ATMAE standards and collect data in preparation of two

year report.


Continue following ATMAE

standards and collect data in preparation of two year report.

Technology and Management

c) Associate of Applied Science - Network Security

d) Associate of Applied Science - Programmer

Analyste) Associate of Applied Science - Industrial

Technology - Automation and Controls

f) Associate of Applied Science - Industrial

Technology - Engineering Graphicsg) Associate of Applied

Science - Oil and Gas Production Technology


Analyzing specific course and program learning outcomes.


1. Learning outcome data collected and assessed.

2. Program outcome data collected and assessed.

Assessment Results

1. Learning outcome data was collected and

assessed at the close of each semester or cycle.2. Program learning

outcomes and assessments require

additional revision for some programs. Program outcome data

was collected and reported in the program

review for the Associate of Applied Science in Industrial

Changes Based on

Assessment Outcomes

1. Course and curricular

adjustments were implemented in the AAS in CIS, AAS in

Cyber Technology - Network Security,

and AAS in Cyber Technology - Programmer Analyst

programs. 2. Course and

curricular adjustments were implemented in the


1. Conduct additional meetings with program faculty

and advisory board members to ensure learning outcomes are measuring competencies

relevant to the program and industry.

2. Conduct additional meetings with program faculty and advisory board members

to ensure program learning outcomes are measuring

competencies relevant to program and industry.

Technology. Program outcome data is being

collected and will be reported in the program review for the

Associate of Applied Science in Cyber

Technology.

AAS in CIS, AAS in Cyber Technology -

Network Security, and AAS in Cyber Technology -

Programmer Analyst programs.


The Division of Technology,

Engineering, and Mathematics will maximize personnel, fiscal, and physical resources by leveraging

grant funding to provide employees professional development activites.



development activites attended by TEM employees.

Assessment Results

BPCC- 1) Introduction

to Xenegrade, 2)Introduction to Civitas, 3) Canvas

training, 4) Hotel Planner, 5)

Appreciative Advising, 6) SACSCOC 101 Workshop, 7)

MyBPCC Module Makeover, 8) Jody

Miller: Living Your Passion, 9)Using Photoshop as a

Creative Learning Tool, 10) Stephen Chew, 11) John

Roueche, 12) Financial Aid, 13) Understanding

a First-Generation Student's Experience, 14) Domestic Violence,

15) Windows 10, 16) Appreciative Advising,

17) Women's History Month Roundtable Discussions, 18)

Changes Based on

Assessment Outcomes

No changes


Continue to leverage grant

funding to optimize professional development opportunities for faculty and

staff

Canvas 201, 19) Promotion: How the

Application Process Works, 20) FERPA and Faculty Rights in the

Classroom, 21) Welcome to MyBPCC!

Now What?, 22) Managing Disruptive Behavior in the

Classroom, 23) Title IX for Employees, 24) Advising 101:

Advising Refresher, 25) Travel Card

Certification for Cardholders, 26) Basic Presentation Skills to

Engage Students and Get Your Message

Across, 27) Engaging Students from Day One, 28) What Should

an Effective Online Course Look Like, 29)

Defensive Driving, 30) Veterans and the Blue Form, 31) Unique

Challenges Veteran's Face, 32) Strategic Planning and Success,

33) Fall Be-back Brainstorming Session,

34) Issues Faculty Face in Meeting the Needs of Underprepared

Students

Cyber Security

Education Consortium (CSEC) - 1) 3Cs Community College

Cyber Summit, 2) Center of Academic

Excellence National Conference, 3) Colloquium for

Information System Security Education Mobile Forensics World

Southern Association

of Colleges and Schools Commission on Colleges- 1)

Substantive Change Workshop, 2) Summer

Institute, 3) Annual Meeting

Trade Adjustment Assistance Community

College and Career Training Grant Program - Round 2: 1)

CompTIA A+ Boot Camp, 2) CompTIA Network + Boot Camp,

3) CompTIA Security + Boot Camp, 4)

CompTIA Project + Training, 5) CompTIA Annual Conference, 6)

iBest Supporting

Quality Team Teaching, 7) Close out

of Round 2 Webinar, 8) Jobs for the Future Virtual Institute, 9)

CompTIA Healthcare IT

Trade Adjustment Assistance Community College and Career

Training Grant Program - Round 3:1) Xenegrade, 2)

HiTech, 3) Bridging the Gap: Consortium

for TAACCCT Curriculum, 4) National Council for

Workforce Education Conference, 5)National

Career Pathways Network Conference, 6)AACC Workforce

Development Conference

Trade Adjustment Assistance Community

College and Career Training Grant Program - Round 4:

1)National Council for Workforce Education,

2) FabTech, 3) National Career Pathways Network, 4)

American

Association of Community Colleges

Workforce Development Institute, 5) Petrochemical

Workforce Development, 6)

Petrochemical Engineering & Construction, 7) Using

Social Media for Job Search, 8) Make an Impact with Your

Human Resources, 9) Entrepreneurial

Acceleration Program, 10) Xenegrade, 11) Jumpstart, 12)

NACADA

CSRA/LED CEA:1) ITIL Training, 2) CISCO CCNA Level 1

Training

TEM: 1) ATMAE Conference, 2) LA Deaf Commission, 3)

ASCE Conference, 3) PEC Training

Other:1) LCTCS Annual

Conference, 2) Louisiana Code of Ethics for State

Employees, 3) Sexual

Harassment 2016, 4) AMATYC Conference,

5) LACUE conference, 6) Mathematical Association of America

Annual Meeting, 7) MEDIC First Aid

Authorization, 8) PEC Instructor Authorization, 9) ED

798, 10) ED 704, 11) PSYC 706, 12) AP CSP Higher Ed

Webinar, 13) Cengage Conference, 14) MOS

Access 2013, 15) MOS PowerPoint 2013, 16) MOS Excel 2013, 17)

MOS Word 2013, 18) MOS Word Expert Part

1 & 2, 19) Adobe Photoshop Basics, 20) AFCEA ArkLaTex

Chapter General Membership Luncheon,

21) Computer Hacking Forensic Investigator Certification, 22) The

Human Firewall; Teaching Security Awareness, 23) The

New A+ 900 Series Webinar


The Division of Technology, Engineering, and Mathematics will


Amount of equipment and technology purchased to

Assessment Results

$1.75 million (T4 and RR) + $9,524 (T2) +

Changes Based on

Assessment Outcomes

No changes


Continue to leverage grant funding to optimize

enhance educational programs and services to maximize student

development and satisfaction through purchase of equipment and/or technology aligning with

employer expectations.

support TEM programs. $368,049 (T3) + $31,424 (Student Tech

Fee grant) =$2,158,997

programmatic operation


Improving course and program learning outcomes during the coming academic year are priority. Faculty will be encouraged to review course

learning outcomes for program learning outcome alignment to ensure course relevance in the program.

Increasing communication within the division will be a focus for the upcoming year. Strategies to increase communication among TEM faculty and

staff will be developed and implemented.

Division of Division of Division of Division of Business AffairsBusiness AffairsBusiness AffairsBusiness Affairs

Executive Vice Chancellor for Business Affairs

Division of Business Affairs

DIVISION SUMMARY

STRATEGIC PLANNING

The 2015-16 fiscal year implemented an "Active Shooter Drill" on campus, began upgrades to the College's network infrastruture, and the

completion of a new parking lot with 400 additional spaces. Construction began on the new Nursing and Allied Health Building and is scheduled for completion by spring 2017. The Executive Vice Chancellor will continue to monitor the financial and business aspects of the College while overseeing seven departments within the College: Computer Services, Environmental Health and Safety, Finance, Human Resources, Physical Plant,

Purchasing, and Security.


Begin construction of the 400 space parking lot.


Construction progress reports and documentation for 400

space parking lot construction begun

Assessment Results

Parking lot completed.

Changes Based on

Assessment Outcomes

New 400 space parking lot.


Continue campus enchancement.


Restructure the Business and

Finance Offices to increase efficiency and improve student services.


1. Restructured Business and

Finance Offices 2. Improvements in student

services

Assessment Results

Completed.

Changes Based on

Assessment Outcomes

Office restructed and

Student Services improved.


Continue to improve student

and employee services.


Provide a secure campus for faculty, staff and students.


1. Number of reported incidents

2. Documented scheduled

Assessment Results

No major incidents.

Changes Based on

Assessment Outcomes

Enchanced the security.


Continue to improve campus security.

security patrols and/or mock exercises for monitoring and

securing the campus


Begin construction of the STEM building with completion by Fall

2016 Semester.


Construction progress reports and documentation of STEM

building construction begun

Assessment Results

Construction began spring 2016.

Changes Based on

Assessment Outcomes

Construction to be completed by spring

2017.


Continue to maintain construction process.


Acquire property of 22.4 acres west

of campus.


Documentation of the

acquisition of 22.4 acres west of campus.

Assessment Results

In Capital Outlay

priority 5.

Changes Based on

Assessment Outcomes

Capital Outlay

priority 5.


Move to priority 1 in order to

purchase.


Provide professional development for faculty and staff.


Documentation of professional development workshops attended.

Assessment Results

All attended Staff Senate professional development.

Changes Based on

Assessment Outcomes

New information provided to staff.


Continue professional developments.


Continue the work to acquire property west of campus.Continue construction east of campus on the Nursing and Allied Health Building.

Continue to provide and improve security measures on campus.Continue to improve student and employee services.

Campus Security


DIVISION SUMMARY

STRATEGIC PLANNING

The Department of Campus Security is responsible for the safety and security of all persons and property at BPCC. Campus Security is the primary

reactor in situations involving criminal acts, medical emergencies, student or civil disturbances, and all parking enforcement on campus. Campus Security is responsible for initiating investigations as situations warrant and maintaining incident reports and supporting documentation.

Security offers personal escorts to and from buildings or vehicles when requested.

Campus Security gathers all criminal incident reports from BPCC and local police agencies to complete the annual Jeanne Clery crime report to the Federal Government. All statistics involving pertinent crimes are listed on the BPCC website and in print form for interested persons to review. Also on our website, we list Crime Prevention Tips, both on and off campus.

There were no major incidents on campus this past year and our crime statistics are second to none in the Louisiana Community College System. We

judge our division effectiveness by the amount of crime on campus. Our proactive approach to criminal behavior prevents situations from escalating.

All BPCC police officers are commissioned by the State of Louisiana. Our division has a certified POST (Police Officer Standards and Training)

Training Officer. The division fulfills all POST in-service training requirements both in classroom instruction and firing range qualifications.


Evaluate the Emergency

Notification System.


Documentation of

evacuations of the campus.

Assessment Results

The Emergency

Notification System "Cavs Alert" is used by

faculty, staff, and students for notifications of school

Changes Based on

Assessment Outcomes

Assessment

complete.


Evaluate the Emergency

Notification System.

emergencies and closures.


Evaluate effectiveness of police patrols.


1. Evaluation by Safety Committee

2. Crime Statistics3. Incident Reports4. Jeanne Cleary Act

Reporting Statistics 5. BPCC Report Card

6. Daily Activity Reports

Assessment Results

Annual statistics show our results and Daily

Activity Report from officers documents all police patrols.

Changes Based on

Assessment Outcomes

Assessment complete.


Address safety concerns successfully and continue the

use of Daily Activity Reports.


Provide campus-specific training to

officers.


Documentation of training

received by officers

Assessment Results

All officers working for

Bossier Parish Community College

are versed in police prodecures and applicable laws.

Changes Based on

Assessment Outcomes

Assessment complete.


Documentation of training

received by officer.


To maintain safe and secure campus for all personnel and students.

Computer Services Department


DIVISION SUMMARY

STRATEGIC PLANNING

The Computer Services Department continues to expand and improve its services to faculty, staff, and students by continuously upgrading BPCC's

computing environment and providing new features. The department is committed to support the mission of the college.

During the fiscal year, in addition to the Computer Services Department activities listed as Measurable Strategies, the Computer Services

Department administrative staff has continued to learn Banner for reporting procedures to accommodate needs of other campus departments and other reporting agencies. The department staff assists faculty, staff, and students with accessing the information required for their needs. Staff

assisted in planning, coordinating, and installing upgrade network equipment campus wide. The programmers have attended various training sessions regarding ERP specific programming tools and methods used to develop reports for various departments and other reporting entities. Our support and operation team resolved 1,900 work requests submitted through Service Desk. The Computer Services Department staff attended

numerous professional opportunities throughout the year. According to the Planning Council's 2015-2016 Report Card, 90% of faculty and staff who completed the survey, responded favorably to the services and knowledge of the department.


Increase data bandwidth on the

campus network and internet circuit.


Faster access to computer

applications and content.

Assessment Results

Data speeds across the

network backbone have increased by a factor of ten.

Changes Based on

Assessment Outcomes

The reslults indicate

less congestion and faster access to data on the campus

servers. Classes utilizing computer

labs have benefitted from a faster startup time.


Streamline the allocation of

network resources to support the mission of the College.


Consolidate access to online help for students, faculty and staff


Comparison of the number of entry points of web traffic to

support pages to the previous year

Assessment Results

Added additional resources and updated

existing resources.

Changes Based on

Assessment Outcomes

Online self-help usage increased 70%.


Continue to add/update resources to meet changing

needs.



development opportunities.



development opportunities in which the individuals participate

Assessment Results

Staff attended

Microsoft, Cisco, and Banner professional development.

Changes Based on

Assessment Outcomes

Staff is more

knowledgeable and better able to successfully perform

duties.


Continue to participate in



Demonstrate accountability of

Computer Services Department through submission of internal

reports


1. BPCC report card

2. Webalizer online statistics3. ERP online audit reports

4. Service Desk reports

Assessment Results

1. According to BPCC

Report Card, 94% of respondents agreed that

Computer Services staf demonstrated a high level of knowledge and

91% agree that they know whom to contact

with technology questions or problems.2. Monitored results

3. Monitored results4. Monitored resuled

Changes Based on

Assessment Outcomes

1. Addressed any issues indentified on BPCC Report Card.

2. Addressed any issues identified from statistics report.

3. Addressed any issues identified

from audit reports.4. Addressed any issues identified

from Service Desk reports.


1. Continue to strive for

improved ratings.2. Continue monitoring results

3. Continue monitoring results4. Continue monitoring results


Computer Services will integrate the STEM building and remote sites into existing infrastructure.

Computer Services will plan server room and communication closet modifications to improve environment conditions.Computer Services will develop additional reports and applications to enable staff to self generate reports on demand.

Computer Services will assess all aspects of data security and privacy.

Environmental Health and Safety


DIVISION SUMMARY

STRATEGIC PLANNING

During the 2015-2016 school year, the Department of Environmental Health and Safety continued to develop electronic delivery of the various

required safety training classes. In addition to safety training, the mandated defensive driving course is offered to the employee's desktop to eliminate the need for face to face training. All inspections of elevators and life safety equipment by the State Fire Marshal were deemed satisfactory and the Office of Risk Management yearly audit was scored at 94.8% out of 100% providing the college with a significate rebate on the

price of insurance coverage. In addition to EHS duties, I also have responsibilities as Assistant Director of the Physical Plant. The duties are to assist Mr. St. Andre on any task assigned. Beyond the assigned duties I have the responsibility of serving as the liaison between Bossier Parish

Community College and Louisiana Economic Development and Bentler Steel Tube located in building L. Goals for the coming year are to increase the number of employees that receiving the quarterly training and to lower incidents of potential litigation.


Increase number of successful deliveries of safety training via e-

mail.


Percentage of delivery receipts.

Assessment Results

Deliveries confirmed between 77% and

83%. Logged through return receipt and

verified by ORM auditor.

Changes Based on

Assessment Outcomes

None


Continue current strategy


Strengthen relationships with local

public safety agencies to define special assistance and the needs of

the institution.


Logged response times during

calls for assistance.

Assessment Results

Response time by

Bossier City Fire Department

consistently logged at

Changes Based on

Assessment Outcomes

None



between 2 and 4 minutes. Verified

through fire department response logs.


Maintain compliance with the State Office of Risk Management.


Analysis of audit findings and necessary changes made to

assure compliance.

Assessment Results

Score of 94.8% achieved on annual

audit. A score of 75% is necessary for passing

the audit.

Changes Based on

Assessment Outcomes

None




Maintain rigorous inspection

schedules to identify potential physical and litigious hazards.


Records of all inspections and

associated correspondence requesting corrective actions.

Assessment Results

Inspection reports

reviewed by the State Fire Marshal and the

ORM compliance officer and found to be sufficient.

Changes Based on

Assessment Outcomes

None




1. Continue to stress to employees the importance of good safety habits and training.2. Strive for higher percentages of employees receiving safety training.

3. Reduce the number of accidents and incidents from FY 15-16 totals.

Finance Department


DIVISION SUMMARY

STRATEGIC PLANNING

The Finance Department has experienced an organizational restructuring in the current year due to one retirement, one voluntary resignation, and

one death. Automation is key to the restructuring and the Finance Department is working within the Banner System and in conjunction with other Colleges to develop cost-saving measures and implement Banner efficiencies. We continue to work more closely with the other departments on campus to ensure the most effective measures for processing grants and for using the College's restricted funds in the most efficient way.


Attend a minimum of three career enhancing professional

development opportunities throughout the year for the Finance Department employees


Attendance at a minimum of three career enhancing

professional development opportunities throughout the year for the Finance

Department employees.

Assessment Results

Staff attended the LCTCS Annual

Conference, the EDGAR (Perkins) Conference, Statewide

Travel Training, and the AVC has attended

SACUBO and LCPA Conferences.

Changes Based on

Assessment Outcomes

As funds are available, additional

training will be provided to the various staff.


Continued efforts towards training.


Identify and/or expand cost-saving

methods for the College.


Report of any possible cost-

saving expenses to the Executive Vice Chancellor.

Assessment Results

Periodically, as specific

savings came to light, they were offered to the

Executive Vice Chancellor.

Changes Based on

Assessment Outcomes

This will continue to

be a priority for the Finance Department.


Continued assessment for cost-

saving measures.


Update the Finance Policies and Procedures to conform to Banner.


Updated Finance Department Policies and Procedures

accurately conform to the Banner System.

Assessment Results

Work has begun on this strategy but remains

incomplete, as this is a massive undertaking.

Changes Based on

Assessment Outcomes

No changes anticipated.


Each section in the Finance Department has been assigned

their respective policies and procedures and completion is planned for no later than

December 31, 2016.


Educate Faculty and Staff in

Banner Self-Service on the Finance and Student side.


Number of BPCC employees

provided guidance by Finance Department staff.

Assessment Results

There continues to be a

renewed emphasis on inter-departmental cooperation. While a

numerical assessment is not easily

determined, I believe the impact is

Changes Based on

Assessment Outcomes

This will continue to

be a priority for the Finance Department.


Continued interaction between

the Finance Department and all other areas of the College.


1. Continue streamlining the PURGE process and establishment of dates in advance for early notification. This process is working well.2. Update Finance Policies and Procedures and Finance Forms and place user-friendly access on our website. This has begun and will continue.

3. Blend the Operating and Restricted funds under one umbrella for more efficient use of the College's funds. This was done and benefits noted.4. Continue the development of the Cash Flow Analysis Process to provide upper management with the best information possible.5. Develop additional methods for analyzing revenue and expense flows.

Human Resources


DIVISION SUMMARY

The Human Resources department achieved the goals set for the 2015-2016 Strategic Planning year. The Affordable Care Act legislation required

certain monitoring reports within the payroll system and required updating data in the payroll system. Non-exempt classified employees were trained on the new time-in / time-out reporting for payroll. HR has begun the process to review unclassified job descriptions related to the new FLSA changes effective December 1, 2016. An employee benefit fair was held in October to correlate with benefits annual enrollment. The College

was able to provide performance adjustments to classified staff for fiscal year 2015-2016. The College replaced essential positions or merged positions during the fiscal year of 2015-2016. New positions were created for grant funded positions and/or instructor positions. LCTCS conducted

a civil rights audit in October 2015. The LCTCS interface project with Civil Service LAGOV HCM was implemented as of July 2015. Civil Service HR Drop-In Review audit in October 2015 resulted in two rule violations related to data reporting within NEOGOV system and the LAGOV HCM, four documentation violations and no PES violations. Multicultural Relations and Diversity coordinator hosted several seminars and

activities to celebrate cultural, socioeconomic and educational diversity on the campus. The Human Resources staff and Multicultural Relations and Diversity coordinator developed their skills and knowledge through professional development web-based training and/or webinars offered through

professional presenters, and the state and federal governments. The HR staff hired a new HR employee this fiscal year. The HR staff continues to develop skills related to the HR module of the Banner system and the electronic State application system through teleconferences and/or webinars.

The Affordable Care Act legislation required reporting health insurance information to the IRS through form 1095-C Employer-Provided Health Insurance Offer and Coverage. The required information included all BPCC retirees along with all active employees. HR staff worked with LCTCS

Payroll and OGB to ensure accurate information for the electronic file sent to IRS. Detailed reports from OGB were used to maintain compliance with legislation and IRS requirements. The HR staff provided an informational meeting in March for employees concerning the government pension offset, windfall elimination provision and spousal benefits. A Social Security representative provided the presentation. VOYA sponsored a social

security retirement informational meeting in April to provide more information for employees. Catapult health checks were scheduled for health insurance participant employees during the months of February and March 2016. A benefits fair was scheduled for October 2015 for full-time employees to visit with voluntary insurance providers. Several voluntary insurance provides were scheduled on campus to meet with employees

individually.

The College had seventy-one full-time vacancies during the 2015-2016 planning year. Human Resources staff assisted hiring supervisors in filling

the positions with forty-three new hires, eleven promotions and five lateral moves. Many vacant position duties were merged into current encumbered positions to better utilize current workforce and reduced labor costs. Sixteen staff and faculty positions were created due to grants in

the TEM department, Institutional Effectiveness Initiatives department with FITW grant, and the restructuring of position duties and/or student need. The College had forty-one full-time employees leave employment at BPCC during the fiscal year. A total of 172 adjuncts were employed during the academic year. Classified staff received a merit increase of four percent on October 1, 2015. Unclassified staff did not receive a merit

increase this fiscal year. The process to review all unclassified staff job descriptions began in May due to the new FLSA changes related to determining exempt and non-exempt positions. This new FLSA changes is effective December 1, 2016.

The LCTCS interface project with Civil Service was implemented with Civil Service LAGOV HCM as of July 2015. Civil Service HR Drop-In Review audit in October 2015 Audit resulted in two rule violations related to data reporting within NEOGOV system and the LAGOV HCM, four

documentation violations and no PES violations. The Human Resources department strives to achieve 100% compliance with Civil Service rules and documentation requirements at all times. HR staff continues to review NEOGOV processes and Civil Service HR Handbook to ensure improved compliance. The implementation of the Civil Service LAGOV HCM data interface will ensure timely reporting of data. We adjusted

forms used to document personnel actions to improve compliance with Civil Service documentation rules.

All full-time classified employees were trained in the process of electronic time-in and time-out reporting in the Banner system. This new process will be an accurate reflection of time worked for the full-time classified non-exempt employees. All hourly paid employees use this process to report their time electronically. Supervisors were trained in the approval process for time reporting of hourly employees. HR provided training on

the BPCC website and several classroom training sessions for one-on-one instruction. Also, HR staff scheduled assistance sessions for employees for the Ethics and Sexual Harassment training though LEO.

The Multicultural Relations and Diversity coordinator was active in serving as an advocate and resource for, historically and socially underrepresented, students, faculty, and staff. The Multicultural Relations and Diversity coordinator hosted numerous multicultural events in

collaboration with the Multicultural Affairs Advisory Committee, college community, and local community throughout the year including National Women’s History Month, World Aids Day, National Veterans Day, Black Heritage Month, Stalking Awareness Month, National Poetry Month,

National Breast Cancer Awareness Month, RAINN Day (Rape, Abuse and Incest National Network), American Heart Month, National Disability Awareness Month, Global Diversity Roundtable, National African American Read-In, MLK Day of Service, National Donate Life Month. The Multicultural Relations and Diversity coordinator was a facilitator of the following events and workshops on campus for employees and students:

Women’s History Month Brown Bag Diversity Roundtable, Black Heritage Diversity Month activities, National African America Read In event, Stalking Awareness workshop, Workforce Development workshop for students with disabilities, RAINN Day workshop.

LCTCS conducted a civil rights compliance review of BPCC which included the Human Resources employment process. HR staff provided documentation related to the employment process and employment practices. A review of the BPCC HR website was completed by the LCTCS

review team along with an interview of the HR Director. The Human Resources department received a few suggestions related to information on the HR portion of the website.

Human Resources staff developed their skills by attending and participating in the following webinars and/or web-based training:

STRATEGIC PLANNING

Teri Bashara, HR Director-LCTCS HR quarterly meetings, Bystander Intervention training, Webcast: Micro aggressions: A Campus Climate Conversation, LCTCS Title IX coordinator training, CR Title IX Investigation Certificate, Everfi webinar, two FLSA-new changes webinars, two

LCTCS-Banner training, four LCTCS-ACA workshops and annual training-Sexual Harassment Prevention and Ethics.

Shannon Jones, HR Assistant Director – TRSL Return to Work Retiree webinar, Banner payroll training, OGB HR training, TRSL ORP webinar,

OGB Reconciliation Review webinar, ACA Retiree Rate webinar, TRSL social security offsets webinar, Banner WTE ECLS change training, VOYA sponsored social security webinar, ORM defensive driving, Bystander Intervention survey, CPTP training- Management and Emotional

Intelligence and annual training-Sexual Harassment Prevention and Ethics.

Cindy Darby, Multi-Cultural Relations and Diversity Coordinator-Webinars to include: Safety Meeting, Creating a Positive Work Environment

through Authentic Appreciation Webinar, Center for Juvenile Justice Reform RED Certificate, Understanding a First-Generation College Student’s Experience, SACSCOC 101: Overview of Accreditation Process, Coaching for First-Generation College Students: Unifying Students to Appreciate Diversity, Improving Student Learning-Dr. Chew, Police/Community Trust: Local and National Perspectives, Training Responsible Employees,

Personality Style at Work: How to Get Along with (Almost) Anyone, Building Interest, Agency, & Interaction in Online, Learning Environments: A toolkit for Superb Online Courses, Communicating Across Cultures: What Leaders and Teams Need to Know to Succeed, Overview of Hotel

Planner Website, Helping Students Find a Good College Match, Four Challenges in Higher Ed Hiring & How to Beat Them, Canvas Training and annual training-Sexual Harassment Prevention and Ethics.

Christina Hughes, HR Analyst 1-TRSL Return to Work Retiree webinar, Banner payroll training, two OGB HR training, TRSL ORP webinar, OGB Reconciliation Review webinar, ACA Retiree Rate webinar, TRSL social security offsets webinar, ACA webinar, TRSL seminar, WinSCP webinar,

Banner WTE ECLS change training, TRSL Return to work laws webinar, VOYA sponsored social security seminar and annual training-Sexual Harassment Prevention and Ethics.

Martha Silva, HR Analyst 1-Banner payroll training and annual training-Sexual Harassment Prevention and Ethics.

Mandy Cole, HR Administrative Coordinator 3-Bystander Intervention training and annual training-Sexual Harassment Prevention and Ethics.

The planning year has had many employment and benefit changes and the Human Resources department has maintained a level of excellence in

delivering service to employees and visitors/guests. The new planning year will provide more opportunities to offer service to employees and improvement to the department’s efficiency.


Provide activities and events related to cultural, socioeconomic and educational diversity.


Attendance records.

Assessment Results

Attendance records

Changes Based on

Assessment Outcomes

None.


Continue for the upcoming year.


Prepare for and implement benefit changes.


1. Electronic and print benefit information.

2. Enrolled employees in benefit selections.

3. Attendance at benefit fair.

Assessment Results

1. Benefit information printed

2. Employees enrolled in benefit selections3. Benefit fair attended

by employees.

Changes Based on

Assessment Outcomes

None.


Contact all vendors to ensure participation at benefits fair.


Provide opportunities to recruit

qualified candidates.


1. Electronically posted

position announcements.2. Attendance record from job fairs.

Assessment Results

1. Posted position

announcements electronically.

Changes Based on

Assessment Outcomes

None.


Consider funding sources.


Provide informational meetings for employees regarding benefits and HR processes.


1. Attendance records from meetings.

Assessment Results

1. Attendance records

Changes Based on

Assessment Outcomes

None.


None.


Develop a plan to implement Affordable Care Act legislation

within current payroll and employment process


1. New deduction codes and new monitoring reports in the

Banner system 2. Completed benefit forms

Assessment Results

1. Deduction codes in Banner system

2. Monitoring reports3. Benefits forms completed by

employees

Changes Based on

Assessment Outcomes

None.


Prepare for upcoming changes.


1. Re-classify exempt and non-exempt positions under new FLSA changes.

2. Provide benefits informational sessions.3. Provide opportunities to recruit qualified candidates.

4. Train employees on electronic time input as needed.5. Provide activities and events related to cultural, socioeconomic and educational diversity.

Physical Plant


DIVISION SUMMARY

STRATEGIC PLANNING

The Physical Plant Department continues to maintain the campus to enhance the appearance and ensure the safety of faculty, staff, students and

visitors. The department has received and completed over 1300 online maintenance requests. This number does not include the "emergency" phone call requests. Three graduation set ups were completed as well as setting up for campus wide luncheons and other various activities on campus.

Physical Plant personnel fulfilled over 300 key requests with available keys or cut new keys if necessary.

LED lighting was added to the Health and Physical Education building gymnasium; a new parking lot will soon be completed for four hundred cars. Interior door closures were adjusted on all buildings to meet ADA standards. The Student Center area was remodeled to accommodate outside vendor (Subway). Numerous offices had their carpet replaced with tile.

Two vehicles have been rented to assist faculty and staff with travel costs. There are three vehicles available for College use including one state

owned vehicle. Over three hundred vehicle or fuel card requests were received through the online request form.


Coordinate opportunities for

Physical Plant employees to review safety procedures for equipment and chemicals.


Equipment manuals and

MSDS information available in the Physical Plant office.

Assessment Results

Manuals and MSDS

information is kept in a binder in the Physical Plant office.

Changes Based on

Assessment Outcomes

No changes

necessary.


Provide opportunities to

Physical Plant staff for review of safety procedures for equipment and chemicals.


Promote awareness of electronic form for all maintenance requests


Maintenance Requests submitted online through the

Assessment Results

Over 1300 online maintenance requests

Changes Based on

Assessment Outcomes

Reminder email sent to faculty and staff at


Increase use of electronic form for all maintenance

submitted by faculty and staff. Physical Plant webpage. have been received online.

the beginning of fall and spring semester.

requests from faculty and staff.


Expand use of electronic equipment for all maintenance



Maintenance Requests submitted online from the

Physical Plant webpage.

Assessment Results

Maintenance requests were received via the

online form as well as many telephone requests.

Changes Based on

Assessment Outcomes

No changes necessary.


Increase the use of electronic form for all maintenance



Evaluate College grounds and

landscape to ensure a positive learning environment.


Staff assigned to oversee the

maintenance of the grounds through an outside vendor.

Assessment Results

Landscape and grounds

are maintained by an outside vendor.

Changes Based on

Assessment Outcomes

No changes

necessary.


Monitor college grounds and

landscape to ensure a positive learning environment.


Evaluate the efficiency in the method of prioritizing maintenance requests submitted by faculty and

staff


BPCC Report Card results for indicating feedback on efficiency

Assessment Results

Maintenance Requests are handled in an efficient manner.

Changes Based on

Assessment Outcomes



Increase the efficiency in the method of prioritizing maintenance requests

submitted by faculty and staff.


Maximize efficiency of the vanpool service to assist students in need of

transportation.


Number of van routes. Vehicle maintenance is up to

date.

Assessment Results

There are six vans used for vanpool service.

Changes Based on

Assessment Outcomes



Increase the efficiency of the vanool service to meet the

needs of the students.


The Physical Plant Department will continue to work and improve the first time impression to students and visitors on campus. Due to an additional

building under construction, an increase in custodial staff may be necessary. Maintenance to the existing buildings will be completed on an as needed basis. Painting of hallways and corridors will be a priority.

Purchasing Department


DIVISION SUMMARY

STRATEGIC PLANNING

Purchasing Department is comprised of the following areas: Purchasing, Receiving, Property Control/Inventory. We achieved our goal of

providing quality and timely services to the faculty and staff while adhering to Louisiana Law in reference to procurement laws. We processed1,292 purchase orders, 35 contracts, 1,830 receiving reports, 1,395 movable property transfers, 631 new items tagged and added to the inventory and 326 surplus items.


Assist faculty and staff with purchasing process and procedures


Report of any possible cost saving expenses to the Vice

Chancellor of Business Affairs.

Assessment Results

Due to changes to the report card a

percentage was received as a response to the questions

submitted. 65.38% answered

every time for requested help.

Changes Based on

Assessment Outcomes

Providing the assistance needed to

eliminate the delay in the overalldepartmental

purchasing process.


Continue to assist faculty andstaff with purchasing process

and procedures


Assist faculty and staff with the

Banner Software.


BPCC report card results.

Assessment Results

Due to changes to the

report card a percentage was

received as a response to the questions

Changes Based on

Assessment Outcomes

Additional training

continues to be provided for the

Banner Software.


Continue to assist faculty and

staff with the Banner Software.

submitted. 65.38% answered

every time for requested help.


Ensure timely delivery of all purchases.


Log of deliveries.

Assessment Results

Each item received was logged, delivered and

signed by receiver on a daily basis.

Changes Based on

Assessment Outcomes

Log of deliveries continues to keep

track of all items received and

delivered.


A delivery log will continue tobe used.


Increase overall satisfaction among

staff and faculty.


BPCC Report Card results.

Assessment Results

Due to changes to the

report card a percentage was

received as a response to the questions submitted. 51.4%

answered every time when questioned about

the help process and time received.

Changes Based on

Assessment Outcomes

Work toward the

communication process.


Continue to assist faculty and

staff with purchasing processand procedures.



opportunities for staff



developmentopportunities attended by staff.

Assessment Results

1 was attended

Changes Based on

Assessment Outcomes

Assessment

Outcomes



Overall, the Purchasing Department had a successful year. Our goal of maintaining a continuous supply of goods and services necessary to support

the BPCC community was accomplished. We sent out information to the campus community via email to keep everyone updated on changes topolicy and procedure. The Purchasing Department seeks to continuously improve customer relations with our faculty and staff. We have promoted

training within our department to increase our working knowledge to help our customers (faculty and staff) with their requests.

Division of Student Services

Vice Chancellor for Student Services


DIVISION SUMMARY

As a whole, the Student Services Division had a very successful year. The fifty-five employees in this division worked diligently to improve

customer service, enhance professional growth, and implement processes in order to better serve our campus community.

This year in the Admissions/Registrar's Office, the Dean of Enrollment Management and the Registrar implemented a change in processing

incoming transcripts. With this change, the average student wait time decreased from eighteen days to 2.7 days. The office had 14,629 incoming applications: 12,701 online applications, and 1,928 manual applications. For 2015-2016, this office processed 12,550 outgoing transcripts

(electronic and paper) and 2,058 electronic forms. The Admissions/Registrar's Office increased the number of online admissions forms in order to reduce paper, reduce student wait time for entry, and reduce "lost" documents. In order to expand student access to online admissions applications, this office and Angie Cao co-wrote a grant which added four additional computer kiosks in front of the Admissions Office to allow students to have

access to complete admissions requirements. The Admissions/Registrar’s Office had 43,734 calls presented to the Admissions queue (678-6004); handled 38,667 (selected an option on the Admissions menu); had 19,942 calls presented to Admissions staff who handled 13,917 of these calls.

We believe that the LCTCS Enterprise Management System endeavor will help us to better handle the massive volume of calls for information to this office. This year the office added the “pick up” feature to the phone system so that the staff is able to pick up calls from another person’s desk. In addition, this office improved telephone customer service by training the staff to ask additional questions of the students rather than simply

transferring students to another department. In addition, Admissions staff, along with temporary workers, have been working on releasing 74,000 CV holds for students. To date, this office has released 23,144 holds. In addition, a priority for the future for this office is to work with the LCTCS

to find ways to increase students from applied students to registered students.

In Athletics, BPCC Baseball finished the season with a record of 25-28, finishing fourth in conference. BPCC Baseball made national news by

recruiting the nation's first female pitcher to our baseball team. Six members of the baseball team graduated in the spring with an Associate's degree. One baseball player graduated in the fall with an Associate's degree. Chris Lovell has joined Men's Basketball as its new head coach. Chris brings tremendous experience to this job, and we look forward to a great season ahead with Chris at the helm. Men's Basketball graduated two

players in the spring with Associate's degrees. In Women's Basketball, for the second year in a row, the Lady Cavaliers, led by John Rennie, won nineteen games. A 5th place finish in Region XIV locked up the Lady Cavaliers third consecutive trip to the post-season tournament. For the

second year in a row, the Lady Cavaliers had a sophomore sign a letter of intent to play Division 1 basketball, and six members of the Lady Cavalier

basketball team graduated in the spring semester with Associate degrees. First year coach Amanda Hamilton let our Lady Cavalier softball team to an improved record of 21-29 this year. This team finished 6th in the conference--just two spots out of a post-season berth. The Lady Cavalier

softball team had two members graduate this spring with Associate's degrees. Last, but certainly not least, Men's and Women's Cross Country began in fall 2015 and participated in a number of meets against schools of all levels. Coach Trammel has been recruiting heavily for the 2016-2017 season with more than twenty student-athletes committed to participate in Cross Country in the upcoming season.

In spring 2016, the College made the decision to end the BPCC@GSU program and the BPCC@LSUS program. This decision was based upon

many factors including but not limited to the cost of the programs versus the return, and the limited number of students in each program because of the changes in admissions for four-year universities and HBCU’s. These two programs will be teach- out programs that will end in summer 2016. Plans are in progress to repurpose most employees in these programs. The BPCC@NSU program remains successful, and this program will

continue. We will be meeting with the staff from LSUS and with NSU to create a next generation collaboration, an idea created by Dr. Bateman, which will include joint admissions, cross-enrollment, joint advising, articulations, student life opportunities, and transfer scholarships. The first meeting with our LSUS partners was held in late May. We look forward to these innovative partnerships! At the conclusion of this summer,

BPCC@GSU will have transitioned sixty-four students into GSU, BPCC@LSUS will have transitioned nine students into LSUS, and BPCC@NSU will have transitioned fifty-four students into NSU.

The Center for Student Success is comprised of three areas of service: Academic Advising, Career Services, and Disability Services.

Academic Advising served many students for 2015-2016. From June 2015 until May 13, 2016, Academic Advising served 10,500 (5,236 unduplicated) students. This could not have been handled successfully without the help of the advisors and paid faculty advisors to help. We hope

to hire more paid faculty advisors in 2016-2017 to better serve our students and shorten wait time for these students. The Academic Advising area worked in conjunction with the Financial Aid Office on a pilot program with students who did not meet SAP. In spring 2016, the Academic Advising area made personal phone contact with 808 students who did not meet SAP, and the staff in the area worked to help these students become

successful and to retain these students in order that the students can reach goals they have set for themselves. In addition, there were 194 students who did not enroll for spring because they did not meet SAP. The staff reached out to these students as well to help them return to school. Of the

students that the staff could not reach, approximately 18% have called Academic Advising or emailed Academic Advising. The staff will continue to work with these students. We feel this pilot was extremely successful!

Disability Services participated in the OCR Review in 2015 and received several commendations for excellent service to our students with disabilities. This area provided BPCC faculty and staff with a professional development presentation, “Section 504, ADA, and the Classroom,” and participated in the New Faculty and Staff Orientation during the August 2015 and January 2016 Be-Back Workshops. Disability Services

represented BPCC at the LCTCS 2016 Annual Conference by presenting a session entitled “Avoiding Gender-Based Discrimination.” This area had a record year for active students. This year this area served 198 ADA students with ten ADA student graduates, compared to last year with 146

ADA students and six graduates. One of the Disability Services’ graduates was the first hearing-impaired student to graduate from BPCC’s Culinary Arts Certificate program. The Disability Services coordinator also serves as the advocate for transgender students on campus. For 2015-2016, Disability Services served 832 students (306 unduplicated).

Career Services is managed by Kathy Busch, Student Services staff ambassador for BPCC. Kathy is a member of the “Top Ten Diplomats” for the Bossier Chamber of Commerce. Kathy’s work with the Bossier Chamber and in our community to showcase BPCC is exemplary. For 2015-2016,

Kathy attended Bossier Chamber Diplomat Brown Bag meetings, Leadership meetings, Networking events, Ribbon Cuttings, and Ground Breakings—sixty events. Kathy hosts the BPCC Job Fairs in fall and spring. This year in fall 2015, thirty-three employers participated in the BPCC Fair, and in spring 2016, twenty-eight employers participated in the Fair. Kathy also hosts the BPCC Graduate Fair. In fall 2015, twelve employers

participated, and in spring 2016, twenty-eight employers participated. In addition, Kathy handles Job Placement for our students. For 2015-2016, Kathy had 176 student worker applications processed with forty-six student workers hired. We plan to do a push for the hiring of Federal Work

Study students because we are not offering enough work opportunities for our FWS students. Each semester, Vicki Temple sends a Campus Memo about hiring FWS students, but we seem to have little results. For 2015-2016, Career Services served 561 students (331 unduplicated).

For 2015-2016, the Financial Aid Office awarded $29,237,470.00 in federal aid and $1,781,574.00 in state aid to BPCC students. The Financial Aid Office was presented with 40,821 phone calls as of the second week of May. This office was able to handle 29,945 of the calls. We feel that the LCTCS Enterprise Management System outgoing communication endeavor will help to lower the number of calls to the office and help us to

provide better customer service considering the number of calls Financial Aid receives on a yearly basis. Last year, the Financial Aid Office began packaging in early May for the 15/16 award year. The staff’s goal for the 16/17 year was to begin packaging prior to April 1st. This office packaged

its first group of students on March 30, 2016 and packaged 257 students on that day. The Financial Aid office hosted College Goal Sunday on February 28th and had ninety-five students/parents/grandparents attend. In April, this office hosted the FAFSA Marathon and helped 111 students complete the FAFSA. Students have access to staff and to computers on a daily basis in this office for help in completing the FAFSA. This year,

Financial Aid plans to reach out to area high schools to gauge the interest in the schools having BPCC’s Financial Aid staff to visit the schools and to help the students fill out the FAFSA. Finally, this office has fully automated the BDM imaging system within Banner. Forms that are submitted

to the office in paper format are imaged at the time of submission. Most forms in this office are available electronically and can be loaded into the BDM electronically. This office has begun processing students who are selected for verification, and the office is using an electronic process to generate a list of students who are “ready to verify," meaning the students have submitted all required documents. The Financial Aid Office will no

longer have papers/forms in folders and will become a paperless office. In doing so, our students will experience a faster turn-around time for verification. We hope that the LCTCS will agree to use our process in order to help the other colleges with verification.

For 2015-2016, the Office of Student Life hosted seventeen events on campus. Many of the student organizations provided professional development for our students. For example, SGA students attended the APCA Conference; Debate students participated in local, state, and national

events; Cavalier Players Drama Club members attended the regional and national conference; cheerleaders attended the NCA College camp; Dance line attended the summer dance workshop, and Ms. BPCC attended events at the LA State Capitol as well as the APCA Conference. This year, the Office of Student Life created an assessment that was distributed and tallied on April 26, 2016. The team in Student Life reviewed the results and

decided to offer the assessment face to face in order to be able to answer questions students have about events. Tiffany Sandifer created a way for students to receive announcements on their phones by subscribing to the Student Life FOMO (Fear of Missing Out) updates. This office has

received a tremendous amount of positive feedback concerning this endeavor. One of the goals this year was to provide opportunities for minority students to access college through Student Life scholarships. In summer 2015, three minority students received scholarships; in fall 2015, fifty-four minority students received scholarships; and in spring 2016, fifty-one minority students received scholarships through the Office of Student Life.

This year, the Office of Student Life partnered with Public Relations to obtain Technology Fee money to upgrade our C3 system on campus,

partnered with Dee Dee Mitchell to offer programs for Title IX compliance, and partnered with Athletics to offer halftime events and promos for the games.

In 2015-2016, the Office of Recruiting participated in thirty-seven high school and community fairs, participated in seventeen high school lunch visits; made six presentations to area schools, both high school and elementary; made eleven visits to high school counselors; completed 506

information requests via email/web; contacted 5,971 students via direct mail; hosted 135 walk-in and scheduled campus tours; hosted twelve group tours ranging in size from 12-180 students; participated in five community service projects with area elementary and high schools, among other

events. This year, this office hosted the first ever Cavalier Preview Night for parents and families of students. Forty-five participants attended. Plans are to continue to offer this event every 6-8 weeks. Data provided by this office shows that in fall 2015, the recruiters contacted 4,906 students in LACRAO Zone V (Bienville; Bossier; Caddo; Claiborne; Red River; and Webster). In spring 2016, the recruiters contacted 4,789 students in

LACRAO Zone V. In addition, this office participated in twenty-three WebEx trainings for the Recruiter platform. For 2016-2017, this office plans to expand its recruiting efforts beyond the 120 mile radius they currently serve. In addition, they plan to work in conjunction with Admissions to notify students of acceptance to the College, i.e. mailing a certificate or a letter to new acceptees on a monthly basis. Finally, this office plans to

collaborate and broaden knowledge of Recruiter in conjunction with the Public Relations Department.

The Office of the Vice Chancellor for Student Services oversees eight departments within the Student Services Division. This office is responsible for overseeing student conduct, student complaints and grievances, FERPA compliance, Office of Civil Rights compliance, Campus SaVE Act compliance, Title IX compliance, the Violence Against Women Act (VAWA) compliance, the Student Technology Fee Plan, Consumer Information

Disclosures, ADA compliance, Voter Registration compliance, Crisis Intervention, working with Security to maintain Clery Act Compliance, Bystander Intervention programming, and much more. This office serves as the student advocate area on campus as well.

The office has two employees along with the Vice Chancellor. Denise Morgan, Student Services Coordinator, handles incoming calls, Live Chat, and the documentation and recording of student crisis and miscellaneous issues. From 2015 to early May, Denise has handled and helped resolve

the following: thirteen cases of Academic Misconduct; prepared paperwork and documents for two Academic Misconduct Hearings; documented, worked with other offices on campus to resolve twenty-six student crisis issues, completed paperwork and notified other offices on campus

concerning 6 (six) deceased students, handled the paperwork and documentation for two student grievances; received, documented, and referred twenty-one student complaints; handled three military mobilizations, documented and resolved seventy-seven miscellaneous student issues, documented and referred thirty-one disciplinary conduct cases, completed paperwork for three Disciplinary Hearings, worked with government

agents to complete fourteen background checks, secured textbooks for forty-six students, and assisted (without documentation) numerous students, potential students, former students, and parents with questions and concerns via email, phone, and in person.

Angie Cao, Student Support Specialist, oversees the Student Technology Fee Plan, the STEP Council, the Student Self-Assessed Fee Committee, the Disability Services Student Success Team, the Student Services changes and updates to the Student Handbook, the Catalog, and the Student Services

BPCC website. Angie handles all requisitions and purchase orders, and she oversees the Student Technology Budget. Angie serves as the liaison with the Disability Services Office and has been trained to handle all aspects of this office in the absence of the Disability Services Coordinator. Angie created the Disability Services Student Success Team which handles all testing for our students with Disabilities. In the 2015-2016 year,

Angie and her team proctored 1,065 tests (as compared to 652 in 2014-2015). Angie received a commendation from the Office of Civil Rights

STRATEGIC PLANNING

review team for creating and overseeing this successful endeavor for our students with disabilities. Angie also serves as the Xitracs representative for Student Services. Angie, along with Kathy Vercher, Dean of Enrollment Management, applied for and received a BOR grant—Serving At Risk

Students. This year, all requirements were met for the grant, and Angie and Kathy were able to offer professional development for faculty and staff and to purchase new computers, computer stations across the Admissions/Registrar’s Office, mobile computer workstations for students, and office supplies for the entire Student Services Division. Angie is BPCC’s representative for LAHEC (Louisiana Higher Coalition for Drug and Alcohol

prevention). She represents us at meetings in Baton Rouge in order to stay abreast of the most recent legislations for drug and alcohol awareness on campus. Every two years, Angie oversees a Core Survey for Drug and Alcohol usage on campus. In addition, every two years, Angie and I update a

Biennial Report, mandated by the Drug Free Schools and Community Act. Last but not least, Angie also handles calls and issues coming in to the Office of the Vice Chancellor.

This office was chosen to oversee the LCTCS Office of Civil Rights review in fall 2015. On September 24-25, 2015, BPCC had our Facilities Review, and on October 15-16, BPCC had our Administrative Review. BPCC did very well in both reviews with the help of students, faculty, and staff across the campus. Another LCTCS initiative involved implementing a system-wide-Sexual Assault Policy in compliance with the Campus

Sexual Assault Victims’ Bill of Rights and the Campus SaVE Act. BPCC instituted and published this policy on its website and on CANVAS and formulated campus activities to inform students about their rights concerning sexual assault. In addition, we launched “Get Inclusive,” a bystander

intervention programs for sexual assault at the College and the Campus Climate Survey, a mandate by the Board of Regents. Another initiative was to revise BPCC’s Active Shooter Policy. We realized that the policy needed revision, so Wesley Bange from IT and this office revised the policy for submission to the Executive Council. Another project was to ensure compliance with the Campus SaVE Act as pertaining to activities and events

offered to our students that addressed sexual violence/abuse. We were able to bring in the movie 8 Days, a movie depicting the proliferation of sex trafficking in cities. We had two showings of this movie, and we invited the community. In addition to the movie, we gathered a panel of experts to

speak to the audience at the conclusion of the movie. We had a packed house for both showings, and we received much publicity for being proactive in presenting this frightening happening across our nation. Other endeavors to meet compliance with the Campus SaVE Act included but were not limited to a Sexual Assault Awareness Ceremony on April 5, 2016 for Sexual Assault Awareness month and a presentation by Dr. Justine

Shuey for prevention and awareness of rape, acquaintance rape, dating violence, sexual assault, and stalking. We offered a Title IX presentation at the Be Back meeting in January 2016 to make faculty and staff aware of the laws and requirements associated with Title IX. We

created a page on the Student Services website entitled, “Title IX: Know Your Rights.” This page will be updated as Title IX Compliance information needs to be presented to students.

In Student Services, 100% of the staff participated in one or more community service events and attended two or more professional development seminars/workshops.


Form a Recruiting Task Force to create a more holistic approach to recruitment, retention, and


Creation of the Task Force by the end of fall 2015.

Assessment Results

The Recruitment Task Force was created in fall 2015.

Changes Based on

Assessment Outcomes

None


Continue to meet with the Task Force to create innovative recruiting

completion at the College by recruiting credit, dual enrollment,

adult education, and non-credit students.

strategies.


Advocate that 100% of the Student Services staff attend at least one

professional development seminar/activity during 2015-2016.


Number of Student Services staff attending at least one

professional development seminar/activity during 2015-

2016.

Assessment Results

100% of Student Services staff attended

at least one professional

development seminar/activity in 2015-2016.

Changes Based on

Assessment Outcomes

None


Continue to encourage Student Services staff to

attend professional development

seminars/activities.


Create Learning Outcomes for the Student Services Division by the end of spring 2016.


Completion of the Student Services Learning Outcomes.

Assessment Results

Goal not met.

Changes Based on

Assessment Outcomes

None


Complete the Student Services Learning Outcomes by fall 2016.


Create a Center for Student Success in order to increase student

opportunities and awareness of academic and career options.


Creation of the Center for Student Success by spring

2016.

Assessment Results

The Center for Student Success was created in

spring 2016.

Changes Based on

Assessment Outcomes

None


Enhance the services offered by the Center for Student

Success by adding Accuplacer ATB testing and continuing with the pilot programs to

retain students.


Create and implement an Online

Student Orientation by fall 2016.


Completion of the Online

Student Orientation by fall 2016.

Assessment Results

This completion of this

project has been delayed until October, 2016.

Changes Based on

Assessment Outcomes

None


Work to complete the project

by October, 2016.


Complete Learning Outcomes for Student Services by fall 2016.

Participate in ESSI: 2016.Research and review the possibility and budgetary constraints of creating a Student Wellness Center at BPCC.

Complete the Online Student Orientation by the end of fall 2016.

Academic Advising Center


DIVISION SUMMARY

The Academic Advising Center was involved in many academic and extracurricular activities at Bossier Parish Community College and in the

community during the 2015-2016 fiscal year. The Center had five full-time advisors, but we lost two of these who moved to other jobs in the community: then we hired two new full-time advisors during the fall 2015 semester: Elizabeth Ford and Jennifer Smith, a Shreveport native. In addition, two more faculty members were hired to help advise part-time in the Center.

The Center had 2,256 students sign in for assistance during the summer 2015 semester, which was a decrease of 13% over the last summer

semester. The Center had 4,358 students sign in for assistance during the fall 2015 semester which was an increase of 19% over the last fall semester, and 4,389 students signed in for assistance during the spring 2016 semester, which was a decrease of 27% over the last spring semester.

The total number of students who signed in and received assistance from advisors for the 2015-2016 fiscal year was 11,003, a decrease of 9% over the previous year. The number of new students who signed in and received assistance from advisors for the 2015-2016 fiscal year was 1,254 which

is 11% of the total number of students who signed in and received assistance from advisors for the whole year. This is a 2% increase from last years’ new students.

Once again, during the month of August 2015, the Center (5 advisors), with the help of additional faculty advisors, saw 2,150 students, which topped our monthly record for the number of students served in a one month period during the 2015-2016 year. The month of January 2016

followed close behind with a total of 2,094 students seen by the Center.

The mission of the Center is to assist students in the development of meaningful educational plans that are consistent with their needs, interests, and

abilities while strengthening their economic, social, and cultural lives. Through academic advising utilizing recommendations, accommodations, and career assessments based on the individual needs of the learners, these students will become empowered to achieve their academic career goals. To achieve this mission, the Center provides students with a wide range of services including the following: quality academic advising to help

students grow academically, academic support and guidance to students in the decision-making process related to their choice of majors and academic programs, referrals to appropriate academic divisions, interpretation of information on articulation agreements for students who intend to

transfer to four year universities, and promotion of students’ self-responsibility in defining and achieving their educational goals. The academic

advisors use the highest ethical principles and standards of practice while providing these services to all students.

The many achievements this year included academic advising training, new protocol with handling returned phone calls to promote student satisfaction, more collaboration with Financial Aid to meet the Student Academic Progress (SAP) policy, continued participation in professional development and community service projects, and teamwork with other departments.

The Center participated in academic advising training through participation in regional and national conferences. One of the Center’s academic

advisors, Charles Reed, attended the 2015 Annual NACADA (National Academic Advising Association) Conference in Las Vegas, Nevada through the Carl Perkins Basic grant program in October 2015. This grant has allowed the Center’s staff to travel to local and national conferences for professional development to enhance the Center’s services. Additionally, Peggy Fuller, Elizabeth Ford, and Jennifer Smith attended the 2016

LCTCS (Louisiana’s Community & Technical Colleges) Annual Conference on April 13-15, 2016 in Baton Rouge, Louisiana. Throughout the 2015-2016 year, the Center continues to make extensive effort to provide quality advising and promote student success. Due to the

extra advisor help, the “wait time” for the students continues to be drastically reduced. The Center also produces and distributes a “New Student” folder, which informs new students of information relevant to their needs as first timers. To ensure quick telephone response to the students, a new

approach has been implemented. The Center has staff personnel receiving incoming telephone calls; these personnel record the message and provide an advisor with detailed information, so the advisor can return the calls. This promptness enhances and promotes a more user-friendly atmosphere and student satisfaction.

The Center, in cooperation with the Financial Aid Office, continues to participate in the ongoing process of implementing the drafted Student

Academic Progress (SAP) policy. A new policy/change has been established which allows the student to visit the Center first for their Academic Plan and then proceed to the Financial Aid Office to submit their A-Plan plus their appeal packet. The SAP policy, as necessitated by changes in Federal Financial Aid guidelines, allows students the opportunity to improve their course completion rates in an effort to re-qualify to receive federal

financial aid. A total of 2,776 Student Academic Progress (SAP) academic plans were created, completed and submitted to the Financial Aid Department from the Center for 2015-2016.

Members of the Center fulfilled the mission of the College and Student Services Division by 100% participation in various professional development seminars and/or workshops and by 100% participation in community service projects including but not limited to the following: BPCC

Foundation donors, Northwest Louisiana Food Bank, Life Share Blood Drives, BPCC Lee National Denim Day, United Way, Operation Santa Claus, Career Compass Day, and participating in the Eighth Grade Expo at the Bossier City Civic Center. The Center’s advisors have continually provided aid for various departments by volunteering to assist with the BPCC’s COMPASS placement testing and providing presentation/seminars

on/off campus for faculty/staff personnel, etc.

The Academic Advising Center had a very productive and successful year although there was a significant challenge (e.g. budget cuts). The faculty and staff actively participated in many projects, which directly affected College policy to enhance student success. The academic advisors, along with the staff members, in this Center were involved in many professional developmental opportunities, responsibilities, and committees. While

increasing advising services offered by the Center, attention was given to consistently improving existing services.

STRATEGIC PLANNING


Provide professional development opportunities for faculty and staff.


Number of professional development opportunities

offered by the Center for Student Success.

Assessment Results

Unable to accomplish this strategy due to the

busy work load in the Academic Advising Center.

Changes Based on

Assessment Outcomes

No changes were made at this time.


Modify our professional development opportunities for

faculty and staff.



development seminars, workshops and/or conferences.



development opportunities in which the Academic Advisors participate

Assessment Results

The Advisors attended

a number of on campus and off campus conferences, seminars,

and workshops.

Changes Based on

Assessment Outcomes

Provided additional

grants are available, increase the number

of conferences, seminars, and workshops attended

by the academic advisors.



development seminars and/or workshops for advisors and staff.


Administer an online Academic Advising Center Survey


Academic Advising Center survey results

Assessment Results

Based on the survey results, the Academic

Advising Center’s advisors' were acknowledged/recogniz

ed by the amount of time spent on each

student, the treatment received, which included the

understanding manner and intelligent

knowledge expended. Also, the students left the advising session

feeling more confident.

Changes Based on

Assessment Outcomes

Reviewed the results of the survey and

discussed changes to improve the Academic Advising

Center's services.


Strengthen the quality and services of the Academic

Advising Center.


Update the academic plan for students regulated by the Student

Academic Progress (SAP) policy as needed.


Number of Student Academic Progress (SAP) academic

plans completed and turned in to Financial Aid.

Assessment Results

Completed 2,276 Student Academic

Progress (SAP) academic plans this year.

Changes Based on

Assessment Outcomes

1. A new policy/change was

established allowing the student to visit the Academic

Advising Center to obtain their

academic plan and proceed to the financial aid office to

submit it.2. Updated all

Student Academic Progress (SAP) academic plans for

each curriculum.


Continue updating the Student Academic Progress (SAP)

academic plans as needed.


A major goal of the Center in the 2016-2017 academic year is the continuation of enhanced communication of its mission and services to the BPCC students, faculty, staff, and community. Furthermore, the Center advocates for the creation and implementation of student success, institutional

policies and student support services. The Center will continue to provide “New Student” folders to new students, update advisors, staff, and faculty regarding advising policies and procedures, participate in professional development opportunities, monitor effectiveness of existing services, and apply for external funding.

Admissions/Registrar's Office


DIVISION SUMMARY

STRATEGIC PLANNING

The Admissions/Registrar's Office has continued to be committed to providing services to students in the areas of admissions, registration,

graduation, transcripts, and record maintenance. We are dedicated to meeting the needs of our students to ensure a smooth transition in achieving their educational goals. The Admissions office had an essential part in conferring 1,348 credentials for 908 graduates in the 2015-2016 academic year.

This year in the Admissions/Registrar's Office, the Dean of Enrollment Management implemented several changes to better serve our students and

to increase customer service. The Admissions/Registrar's personnel embraced these changes which resulted in positive results. A change in processing incoming transcripts resulted in decreased wait time for students from an average of 18 days to 2.7 days. Several new forms online forms were created or adjusted to increase processing time, to reduce paper, and to reduce occurrences of missing or lost documents. The

Admissions/Registrar's Office staff processed 12,550 outgoing transcripts, 2,058 electronic forms, 14,629 applications (12,701 online applications and 1,928 manual applications). In addition to processing paperwork, the Admissions/Registrar's staff handled 13,917 out of 19,942 phone calls

from the Admissions Queue line. This number does not include the number of calls presented on individual staff member lines.


Decrease processing time of

student admissions documents.


Average processing time.

Assessment Results

Average processing

time for incoming college transcripts has decreased from 18 days

to 2.7 days.

Changes Based on

Assessment Outcomes

None.


Continue to find new ways of

decreasing processing time of admission documents.


Provide admission staff professional development

opportunities.


Number of professional development opportunities

attended.

Assessment Results

Admission staff attended a total of 26


Changes Based on

Assessment Outcomes

Find additional relevant professional

development opportunities for Admissions/Registrar

's staff to attend.


Encourage participation in professional development

opportunities.


Expand student access to online

admissions applications.


Number of student computers

available in Admissions and number of students served.

Assessment Results

Four additional

computer kiosks have been installed for student access to

complete admission requirements.

Changes Based on

Assessment Outcomes

None.


Continue to encourage

students to complete the online applications through the available computer

stations.


Increase volume of phone calls answered in the admissions office.


Number of phone calls answered.

Assessment Results

Admissions was presented with 19,942

calls on the queue line and 13,917 were handled. An additional

feature was added to all phones to "pick up" calls at other work

stations within the Admissions/Registrar's

Office.

Changes Based on

Assessment Outcomes

None.


Continue to encourage staff to answer calls.


Increase communication to student

applicants to provide information on missing admission requirements.


Number of new emails

created and sent.

Assessment Results

Admissions sent 5,799

emails to students notifying them of

missing high school transcripts.

Changes Based on

Assessment Outcomes

Expand emails to students to include any missing

admissions required


Work with LCTCS Enterprise

Systems to expand emails to students missing any required

admission documents.

documents.


Offer the Admissions/Registrar's survey to online applicants for

improvement of services.


Number of surveys completed.

Assessment Results

A total of five surveys were completed.

Survey is sent out on every welcome email and is available on the

Admissions/Registrar's main web page.

Changes Based on

Assessment Outcomes

Encourage students to participate by

increasing opportunities to complete the survey.


Incorporate survey into all Admission/Registrar email

notifications to students.


Promote professional development opportunities for Admissions/Registra staff.

Encourage student participation in the Admissions/Registrar survey for more feedback to improve customer service.Work with LCTCS to ensure a smooth transition while working with the Enterprise Support Staff.

Find new and unique ways to continue to provide students with quality customer service from the Admissions/Registrar staff.

Athletics


DIVISION SUMMARY

The Bossier Parish Community College Athletic Department is responsible for overseeing the six intercollegiate sports offered at the College. Four

of the six sports offered are Division I men’s basketball, baseball, women’s basketball, and softball. Two of the six sports offered are Division III men’s and women’s cross country. In addition, the Athletic Department is responsible for Title IX compliance as it relates to equity in athletics, fundraising, athletic camps, student-athlete eligibility, and community service.

The mission of the Athletic Department is to assist the student-athlete in achieving a total educational experience while competing at the

intercollegiate level. Such competition parallels institution goals with a structured sport environment and enhances the student-athlete’s personal growth and development. The Athletic Department strives to ensure that each student-athlete receives, but is not limited to the following: the best educational opportunity; an athletic environment that enhances physical, mental, psychological, and social growth; the highest standards of health

and safety during practice and games; and an understanding of and commitment to citizenship and community activity.

The Athletic Department had a successful 2015-2016 year as evidenced by the following accomplishments: one hundred percent of the staff participated in professional development seminars and workshops; in fall 2015 thirteen (13) student-athletes finished the semester with a 4.00 grade point average, and fifty-eight (58) student-athletes finished the semester with a 3.00 grade point average or higher; in spring 2016 seven (7) student-

athletes finished the semester with a 4.00 grade point average; and forty-three (43) student-athletes finished the semester with a 3.00 grade point average or higher; ten (10) student-athletes graduated in spring 2016 and ten (10) student-athletes graduated in summer 2016.

BaseballFifty-eight (58) student-athletes participated in 2015-2016

GPAFall 2015 – 3.035: seven (7) student-athletes with a 4.00 and twenty-five (25) student-athletes with a 3.00 or higher

Spring 2016 – 2.860: three (3) student-athletes with a 4.00 and nineteen (19) student-athletes with a 3.00 or higher and one (1) student-athlete achieved a 4.00 in fall 2015 and spring 2016

Cumulative 2.948

Ten (10) graduates and three (3) transfers

One receiving scholarship to Louisiana CollegeOne receiving scholarship to Stephen F. AustinOne receiving scholarship to LSUS

One (1) student-athlete receiving the NJCAA Award for Pinnacle Academic Achievement (4.00 cumulative GPA for 2 and/or 4 semesters)

Two (2) student-athletes receiving the NJCAA Award for Superior Academic Achievement (3.8-3.99 cumulative GPA for 2 and/or 4 semesters)One (1) student-athlete receiving the NJCAA Award for Exemplary Academic Achievement (3.79-3.60 cumulative GPA for 2 and/or 4 semesters)Two (2) student-athletes receiving All Conference First Team

Two (2) student-athletes receiving All Conference Second Team

Community Service

BPCC Christmas Show Clean-upLawson Brandon Memorial Baseball Tournament

Shreve Memorial Library Book SaleBPCC concession stand and gate for home gamesSusan G. Koman Foundation “Pink Out Baseball Game”

“Strike Out Autism Baseball Game”

Men’s BasketballNineteen (19) student-athletes participated in 2015-2016

GPAFall 2015 – 2.727: five (5) student-athletes with a 3.00 or higher

Spring 2016 – 2.050: three (3) student-athletes with a 3.00 or higherCumulative 2.389

One (1) graduate receiving a scholarship to play at UT-Tyler

Community Service

BPCC 100Shreve Memorial Library Book Sale

Haughton High School Basketball CampBPCC concession stand for home games – spring 2016

Women’s Basketball

Fourteen (14) student-athletes participated in 2015-2016

GPAFall 2015 – 2.816: eight (8) student-athletes with a 3.00 or higherSpring 2016 – 2.968: six (6) student-athletes with a 3.00 or higher

Cumulative 2.892

Three (3) graduatesOne receiving scholarship to UNC-WilmingtonOne receiving scholarship to LSUS

One (1) student-athlete All Region/All ConferenceTwo (2) student-athletes Honorable Mention

Community Service

Shreve Memorial Library Book SaleBPCC concession stand and gate for home games – spring 2016Bows & Basketball Lock-In

BPCC fall registration Stockwell Reading TimeSpring Fling

Numana Feed SBC

Softball

Twenty-three (23) student-athletes participated in 2015-2016

GPAFall 2015 – 3.311: five (5) student-athletes with a 4.00 and sixteen (16) with a 3.00 or higherSpring 2016 – 3.377: four (4) student-athletes with a 4.00 and thirteen (13) with a 3.00 or higher and two (2) student-athletes achieved a 4.00 in fall

2015 and spring 2016Cumulative 3.344

Six (6) summer graduates and three (3) transfersOne transferring to Williams Baptist College on softball scholarship

One transferring to ETBU on softball scholarshipOne transferring to LSUA on softball scholarshipOne transferring to ULM

One transferring to University of Arkansas

One transferring to NSU

Three (3) student-athletes receiving NJCAA Award for Superior Academic Achievement (3.8-3.99 cumulative GPA for 2 and/or 4 semesters)

Community Service

Shreve Memorial Book SaleSoftball Coaching Clinic

Benton High School Softball ClinicBPCC Camp CAVSBPCC concession stand and gate for home games

Numana Feed SBC

Men’s Cross Country

Five (5) student-athletes participated in 2015-2016

GPAFall 2015 – 2.689: one (1) student-athletes with a 3.00 or higherSpring 2016 – 3.054: two (2) student-athletes with a 3.00 or higher

Cumulative 2.872

Community ServiceShreve Memorial Book SaleBPCC concession stand and gate – spring 2016

Women’s Cross Country

Four (4) student-athletes participated in 2015-2016

GPA

Fall 2015 – 3.409: one (1) student-athlete with a 4.00 and two (2) student-athletes with a 3.00 or higherSpring 2016 – 2.961: one (1) student-athlete with a 3.00 or higherCumulative 3.185

Community Service

Shreve Memorial Book Sale

BPCC Cavalier Athletic Foundation helped fund travel for student-athletes and purchase field equipment during the 2015-2016 school year.

STRATEGIC PLANNING


Promote to coaches and athletic staff professional development

opportunities offered by the institution and the Athletic Department.


Certificates of attendance by coaching staff and athletic

administrative staff.

Assessment Results

All coaches and athletic staff attended

several professional development seminars.

Changes Based on

Assessment Outcomes

No changes


Continue to promote professional development

opportunities to the coaching staff and athletic staff.


Upgrade the current athletics

computer lab with new computers and additional workstations for student-athletes to utilize in

completing assignments.



students using the labs before and after upgrading workstations.

Assessment Results

Student-athletes

utilized the computer lab before school, after practice, in the

evenings and for required study hall

time. Data was not collected on the number of student-

athletes using the workstations.

Changes Based on

Assessment Outcomes

Collect data

concerning use of the student-athlete computer lab.


Continue to encourage student-

athletes to use the computer lab and collect data on the number of student-athletes

using these resources.


Provide NJCAA Handbook & Casebook to coaching and

administrative staff to enhance knowledge of rules and guidelines

mandated by the NJCAA (National Junior College Athletic Association).


Improved NJCAA Rules test scores by coaching and

administrative staff.

Assessment Results

Coaches and athletic staff test scores showed

a better understanding of NJCAA rules and

guidelines.

Changes Based on

Assessment Outcomes

No changes


Continue to test coaches and athletic staff members on old

and new NJCAA rules and regulations.


Athletic Department personnel will continue to monitor student-athlete class attendance, mid-term grades, and the general performance in the classroom. The department will provide continued education regarding the ever changing rules and regulations set forth by the NJCAA. Continue to promote academics in order to improve retention, graduation rate, and the student-athlete's overall college experience.

BPCC @ GSU


DIVISION SUMMARY

BPCC @ GSU staff completed online training seminars and attended many professional development opportunities and workshops including but not

limited to the following: RESPECT Forum, Leadership, Character, and Purpose Forum, Keeping it 100 Forum all sponsored by Gamma Gamma Chapter of Omega Psi Phi Fraternity, Inc., Male Empowerment Session sponsored by The Grambling Achievement Program, and a Cultural

Symposium sponsored by Monroe-Grambling Chapter of the Links, Inc.

BPCC @ GSU Adjunct Instructors attended professional development workshops, published articles for publication, received recognition for

Service Learning projects, participated in GSU High School Recruiting Day, served on a dissertation committee, were awarded research grants, provided tutoring in the Math Clinic and Writing Lab, served as advisors for BPCC @ GSU registration, and provided assistance for BPCC @ GSU Orientation and Transition meetings.

BPCC @ GSU students participated in Service Learning Projects during Fall 2015 and Spring 2016. These students donated canned goods to the

local food banks during Fall 2015 and participated in a campus clean up during Spring 2016. BPCC @ GSU students attended a Financial Aid Workshop sponsored by the GSU Financial Aid Director, Mr. Gavin Hamms during the Fall and Spring semesters.

BPCC @ GSU staff facilitated a Transition meeting for students during the Fall and Spring semester. GSU staff members from Financial Aid, Residential Life and Admissions attended to inform the students about their respective areas and what the students would need to do before they

transitioned to GSU.

Former BPCC @ GSU students who are now GSU students served as mentors, provided assistance during BPCC @ GSU registration, Orientation

and Transition meetings.

The BPCC @ GSU Program will end June 30, 2016.

STRATEGIC PLANNING


Develop a student satisfaction survey.


Implementation of a student satisfaction survey.

Assessment Results

Students were administered the

student satisfaction survey during Fall and Spring Transition

Meetings.

Changes Based on

Assessment Outcomes

No Changes


Due to the BPCC@GSU Program ending June 30,

2016, this strategy is completed.


Increase student retention in the

BPCC@GSU program as well as increase student transitions to GSU.


Comparison of number of

students receiving academic advising and career counseling to the previous

year.

Assessment Results

Academic Advising

and Career Counseling was provided to over

75% of the students in

Fall 2015 compared to 40% of the students in

Spring 2016.

Changes Based on

Assessment Outcomes

No Changes


Due to the BPCC@GSU

Program ending June 30, 2016, this strategy is completed


Continue to expose students to cultural and societal activities and

events.


Number of students attending events.

Assessment Results

140 BPCC @ GSU students attended

lyceum events on the

campus of GSU.

Changes Based on

Assessment Outcomes

No Changes


Due to the BPCC@GSU Program ending June 30,

2016, this strategy is completed


Promote professional development

opportunities for BPCC@GSU staff and instructors.



workshops, seminars, or conferences attended by staff and instructors.

Assessment Results

BPCC @ GSU staff

and instructors attended a total of 20

professional growth

opportunities.

Changes Based on

Assessment Outcomes

No Changes


Due to the BPCC@GSU

Program ending June 30, 2016, this strategy is completed.


Improve transition services for

students.


Increase in number of

students who transition to four year institutions.

Assessment Results

Based on the number of

students enrolled for Fall 2015 and Spring

2016 there was a 10% difference in the

Changes Based on

Assessment Outcomes

No Changes


Due to the BPCC@GSU

Program ending June 30, 2016, this strategy is

completed.

number of students from Fall 2014 and

Spring 2015.


No priorities are listed due to the closing of the program.

BPCC @ LSUS


DIVISION SUMMARY

STRATEGIC PLANNING

Prior to spring 2016, the Director of the BPCC@LSUS program resigned. The duties then fell to the Administrative Coordinator. This staff

member did a yomen's job of ensuring the program continued to serve the students enrolled. Because of the new admissions standards for four-year universities, the enrollment in this program drastically declined. The decision was made to close this program at the end of summer 2016.


Increase enrollment in the program.


Number of students enrolled.

Assessment Results

Nine students were enrolled for spring

2016 and one student was enrolled for summer 2016.

Changes Based on

Assessment Outcomes

None


No strategies because of the closure of the program.


Streamline course offerings.


Number of courses offered.

Assessment Results

The BPCC@LSUS

program offered nine courses in spring 2016.

Changes Based on

Assessment Outcomes

None


No strategies because of the

closure of the program.



opportunities for program personnel.


Participation in professional

development opportunities available.

Assessment Results

The Administrative

Coordinator particpated in numerous

professional development activities.

Changes Based on

Assessment Outcomes

None


No strategies because of the

closure of the program.


Improve student success rates in courses.


Number of students transitioning into LSUS;

learning outcomes data for each course.

Assessment Results

Nine students successfully transition

to LSUS in spring 2016.

Changes Based on

Assessment Outcomes

None


No strategies because of the closure of the program.


No priorities for the future are listed because of the closure of the program.

BPCC @ NSU


DIVISION SUMMARY

The bpcc@NSU Division has had a successful 2015-2016 academic year as reflected in the total combined enrollment at Natchitoches and Leesville

campuses and the success of the students who have been in the program this year. Course offerings have been scaled back to provide prospective and current students with the choices they need, whether developmental or college level, in order to comply with SACS. Enrollment has increased from 140 students in 2005-2006 to 300 students within the 2015-2016 calendar year. New admission requirements for university enrollment will

continue to channel students to the BPCC campuses in Natchitoches and Leesville. Additionally, new transfer requirements will mean that students who enter our program will continue with us for approximately two semesters. We creatively began offering 8-week math courses to allow students

to complete transferability in two semesters. Even with the new requirements, bpcc@NSU students continue to successfully progress toward university admission and 54 students completed the requirements for admission to the university. First time freshmen who require any developmental courses will now enroll in bpcc@NSU. Northwestern State University continues to work closely with BPCC to insure that the

students in the bpcc@NSU programs are potential future students at their four-year institution.

The bpcc@NSU program continues to be successful in attracting students from central Louisiana who do not meet the admission standards to enter local universities, particularly Northwestern State University. We are constantly in contact with Career Compass at the area schools and have developed a strong relationship with that group of counselors. The enrollment numbers for bpcc@NSU and bpcc@NSU/ Leesville and the number

of students who complete the transfer requirements indicate the importance of the presence of Bossier Parish Community College in central Louisiana. The staff continues to provide support to the students and the instructors at bpcc@NSU and in Leesville. They have streamlined forms

and now direct potential students to the online admissions process, and they firmly remind students to monitor their personal files on LOLA. The bpcc@NSU office continues to relay current and correct information. Because NSU no longer offers developmental English or math courses, we have become the primary way for a university student to complete that part of his/her requirement to continue on to college level English. We work

very closely with NSU to ensure that our students will complete all necessary requirements to streamline the process of moving into NSU. Our office has done a wonderful job of spreading the value of beginning college at bpcc@NSU in order for our area students to stay in central Louisiana to complete their degree. We engage our students within the term by offering birthday celebrations once a month at which time we serve cake or

other celebratory foods. We will continue our birthday celebrations next fall. We would also like to add a time and a day when once a semester we could treat our students to coffee at the new coffee shop on the NSU campus, possibly during finals week. As often as is possible, the staff at

bpcc@NSU engages in community projects and serves the students in our program with excitement and celebration. We continue to be included in

STRATEGIC PLANNING

the graduation parties of our former students and we celebrate with a pizza party at the end of each term in our office. The number of successful completers of the bpcc@NSU program who are eligible to attend a university has grown and that is even after the newer standards of 18 college

hours (including Math 102 and English 101) have been in place. We invite the NSU transfer recruiter to our office every term to discuss the transfer process as our students leave BPCC to attend NSU. The use of NSU services such as the academic services and the disabilities office has grown. Our staff has utilized the professional development opportunities, and our staff has benefited from information presented about professional

development information. The faculty for bpcc@NSU and bpcc@NSU/Leesville are credentialed to teach at the community college in their respective disciplines and they are not only highly qualified, they are also very caring and gifted.


Modify schedule of classes per

semester alternating course offerings


Variety of course offerings at

sites in Natchitoches and Leesville.

Assessment Results

Number of courses

amended to meet SACS requirements for

off site classes to a

maximum of

nine college courses.

Changes Based on

Assessment Outcomes

Changes made to

reflect SACS requirements for off

site classes


Modify schedule of course

offerings in Natchitoches and Leesville


Increase communications with staff and students.


Documented increase in information sent via email

and office postings sent to staff and students about events, holidays, library

information, study halls, tutoring, the arts, and professional development

opportunities.

Assessment Results

Information has been posted and

communicated through emails.

Changes Based on

Assessment Outcomes

No changes


Increase communication with staff and student about

developmental and college courses to meet transfer requirements



opportunities tofaculty and staff.


Number, date, and

attendance at professional opportunities

provided.

Assessment Results

100% of the staff

attended professional development

opportunities.

Changes Based on

Assessment Outcomes

No changes


Provide professional

development opportunities for

faculty and staff.


Hire the best and most qualified instructors.


Number of credentialed faculty hired.

Assessment Results

100% of faculty hired at bpcc@NSU are

credentialed and highly qualified.

Changes Based on

Assessment Outcomes

No changes


Hire the best and most qualified instructors.


Increase the effectiveness of

bpcc@NSU through transition services, review of student surveys, and increasing services to students.


Successful completers;

feedback from student surveys; student usage of labs and tutorial services.

Assessment Results

Fifty-four students

were eligible to transition to the university.

Changes Based on

Assessment Outcomes

No changes


Increase effectiveness of

bpcc@NSU.


Comply with SACS and offer only a maximum of nine selected college courses for any bpcc@NSU student to take. These courses will enable

students to meet the standards necessary for transfer to a university. Hire the most highly qualified and experienced instructors available. Continue to work with area high school counselors and the staff of Career Compass to promote bpcc@NSU for students who are not admissible to the

university directly from high school. Advise and counsel students during their tenure as bpcc@NSU students effectively utilizing a plan of study that will outline the student’s college career path. Utilize a newly developed end of the year survey as students leave BPCC and enter the university. Observe and evaluate instructors in the bpcc@NSU program. Operate within the planned program budget for 2016-2017.

Career Services


DIVISION SUMMARY

Career Services was involved in many academic and extracurricular activities at Bossier Parish Community College and in the community during

the 2015-2016 year. This division provided students with a positive atmosphere in which to explore career and employment options through the Job Placement Office, provided services and accommodations for students with disabilities through the Office of Disability Services, and worked in conjunction with the Academic Advising Center to provide academic advising for all students. The Career Services Manager and Disability Services

Advisor position was restructured into the Disability Services Coordinator position since the Career Services area is transitioning into the Center for Student Success which includes Academic Advising, Career Services (Job Placement), and Disability Services.

Within the Job Placement component of Career Services, current students and alumni were assisted in locating employment which is compatible with the needs of their jobs and educational objectives. Job opportunities included full-time, part-time, and temporary employment for both on and

off campus. The use of electronic applications for students and employers and OPTIMAL RESUME enabled Job Placement to be of greater assistance in the registration and employment process for students, alumni, and employers. Job Placement hosted annual Career Fairs, including

BPCC Graduate Career Fairs, and on-campus job interviews with prospective employers. Job Placement provided resume and cover letter writing and interview advice to EDUC 099 classes. In addition to on-campus functions, Job Placement’s Kathy Busch represented BPCC by attending numerous ribbon cutting and groundbreaking ceremonies, as well as attending monthly Bossier Chamber of Commerce meetings.

The second component of Career Services is the Office of Disability Services. In compliance with the Americans with Disabilities Act (ADA) and

the Rehabilitation Act of 1973 (Section 504), the Office of Disability Services ensures that eligible students receive proper classroom modifications and academic accommodations and acts as a liaison between faculty and students. ADA students also receive academic advising and assistance with registering for classes through the Office of Disability Services. In addition to working with the faculty and staff at Bossier Parish Community

College, the Office of Disability Services enlists the aid of the Deaf Action Center and the Louisiana Association for the Blind. BPCC contracts with the Deaf Action Center to handle the scheduling and oversight of interpreters for hearing impaired students. The Office of Disability Services also collaborated with the Office of Diversity and Multicultural Relations to coordinate Workforce Recruitment Program interviews for eligible ADA

students at BPCC and collaborated with the Office of Recruiting for multiple on-campus events promoting ADA awareness for current and future students. Disability Services participated in an OCR Internal Assessment during the fall semester. Disability Services provided BPCC faculty and

staff with a professional development presentation, “Section 504, ADA, and the Classroom,” and participated in the New Faculty and Staff

STRATEGIC PLANNING

Orientation during the August 2015 and January 2016 Be-Back Workshops. Disability Services represented BPCC at the LCTCS 2016 Annual Conference, “Investing In Our People: Our 2020 Vision,” and presented a session entitled “Avoiding Gender-Based Discrimination” during the

conference Break-Out Sessions.


Increase ADA-based professional

development opportunities offered on campus to faculty/staff.


Number of ADA-based

professional development opportunities offered 2015-2016.

Assessment Results

For the 2015-2016

academic year, Disability Services offered one fall

professional development and one spring professional

development during Be-Back Workshops.

Disability Services also offered a professional development

opportunity during the LCTCS 2016

Conference with a presentation entitled "Avoiding Gender-

Based Discrimination."

Changes Based on

Assessment Outcomes

Work with

Institutional Effectiveness Initiatives to offer

more professional development options.


Evaluate current professional

development opportunities to increase faculty/staff participation.


Evaluate the levels and changing

student needs of all service components.


Number of students

requesting career services or special accommodations not currently offered.

Assessment Results

Career Services and

Disability Services only received requests for services and

accommodations the College currently offers.

Changes Based on

Assessment Outcomes

None


Evaluate current technology

for future accommodations and services.


Evaluate student applications and


Number of accommodation

Assessment Results

Disability Services had

Changes Based on

Assessment Outcomes

None


Continue to ensure that

notify instructors of accommodations.

letters provided to instructors. 100 active students for the fall 2015 semester

and 98 active students for the spring 2016 semester. Disability

Services provided a total of 623

accommodation letters to instructors for fall 2015 and spring 2016.

instructors receive accomodation letters for all

students with disabilities.


Enhance coordination efforts between BPCC Career and Disability Services and campus-wide services. Monitor ADA compliance updates.

Financial Aid


DIVISION SUMMARY

STRATEGIC PLANNING

The Financial Aid staff members worked very hard to ensure student financial aid awards for the fall/spring 2015-2016 semesters were processed in

a timely and efficient manner. Staff members attended training workshops via webinar and some face-to-face training. The Financial Aid office awarded federal funds totaling $22,039,466.00 in federal Pell grants; $194,400.00 in Supplemental Educational Opportunity Grants (SEOG); $99,732.24 in Federal Work Study (FWS); $19,697,533.00 in Direct Subsidized Loans, and $23,957,284.00 in Direct Unsubsidized Loans. The

Financial Aid office awarded state funds totaling $1,552,811.87 in TOPS scholarships and $253,755.00 in Go Grant.


Utilize Financial Aid Satisfaction Survey to evaluate

ways to improve the financial aid process andservice delivery


Changes made based on responses to

the Satisfaction Survey

Assessment Results

We did not receive a single survey from

students.

Changes Based on

Assessment Outcomes

Send a "complete our survey" email to

students' at the same time the Award Notificaiton email is

sent.


Create an electronic version of the Financial Aid Survey and

send an email to students with the survey link.


Encourage staff members to

participate inprofessional development opportunities.


Attendance/participation

recordsindicating staff members who attended

or participated in professionaldevelopment events.

Assessment Results

All staff members

attended at least two professional development events.

Changes Based on

Assessment Outcomes

None


Encourage staff members to

attend several professional development events.


Host the Financial Aid Marathon in April and invite all

BPCC students along with high school students andparents.


Number of attendees at the Financial Aid

Marathon event.

Assessment Results

111 students/parents attended the FAFSA

Marathon event.

Changes Based on

Assessment Outcomes

None


Create flyers for the FAFSA Marathon to be distributed by

recruiters when they visit schools January-April.


Continue to utilize the Banner systerm along with the BDM imaging process to allow us to image all documents on the front end of the process and

create a paperless process for the 2016-2017 award year.

Recruiting


DIVISION SUMMARY

STRATEGIC PLANNING

The Office of Recruiting is responsible for recruiting new students to the College. The Director of Recruiting, as well as one full-time recruiter,

attended various College and Career Fairs, High School Fairs and Trade Shows. Presentations were made at area high schools, junior high schools, and elementary schools about educational opportunities. The staff visited students throughout seven parishes located in Zone V - Bienville, Bossier, Caddo, Claiborne, DeSoto, Red River, and Webster. Visits were also made beyond to the seven parish perimeter to schools in Oachita and Rapides

Parish as well as schools in East Texas.

The Office of Recruiting served prospective students this year through individual campus visits, group tours, college and career fairs, community sponsored events, Spring Fling Preview Day, Cavalier Preview Night, social media, and email contacts. The staff attended thirty-seven high school and community fairs. Campus tours were conducted on a daily basis by appointment and on a walk-in basis (by availability). The staff conducted

tours on BPCC's campus to 145 individuals and to twelve groups/organizations during the summer, fall, and spring semesters. Classroom presentations were made at six area schools. Lunch time visits were made to seventeen area high schools. Follow-up letters/packets were mailed to

5,971 prospective students throughout the year. There were 506 information requests made via recruiting website/email. One hundred sixteen posts were made via facebook promoting events on campus as well as one contest.

The student recruiting team, Cavalier Express, assisted with recruiting efforts including individual campus tours, group tours, Spring Fling Preview Day, and Cavalier Preview Night. The team also visited local elementary schools and read to three local kindergarten classes. The Cavalier Express

conducted four fundraisers throughout the year.

The Recruiting Staff attended three LACRAO (Louisiana Association of Collegiate Recruiters and Admissions Officers) Articulation Workshops and

distributed information about the College to high school counselors. The staff also attended the LACRAO State Conference held in Alexandria,Louisiana. The department collectively attended nineteen professional development sessions.


Recruit a more diversified student


Number of minority students

Assessment Results

Fall 2015 minority

Changes Based on

Assessment Outcomes

No changes.


Continue to promote the

population. enrolled. enrollment - 1,475 students.

Spring 2016 minority enrollment - 1290

students.

College to a diversified population.


Hire a full-time recruiter to assist in

recruiting efforts for the College.


Recruiter hired.

Assessment Results

Two part-time

recruiters were hired in November 2015 to assist with travel and

recruiting efforts for the College.

Changes Based on

Assessment Outcomes

One part-time recruiter

was relieved from duties due to poor job performance.

One part-time recruiter resigned due to job

expectations and salary.


Seek a full-time recruiter for

the 2016-17 academic year.


Promote professional development to enhance productivity and knowledge within the department.


Number of professional development trainings/workshops attended.

Assessment Results

The Director of Recruiting attended fourteen professional

development sessions.

Recruiter attended five professional development sessions.

Changes Based on

Assessment Outcomes

No changes.


Continue to encourage professional development within the department.


Work in conjunction with Public

Relations, Admissions, and Computer Services staff to gain knowledge and implement the

Recruiter platform by Ellucian that will be used to contact and recruit

prospective students.


Knowledge gained and

implemented from training by LCTCS system office.

Assessment Results

The Recruiting Staff

attended twenty-eight training courses via WebEx. One campaign

was created and launched to over 3,000

students announcing spring 2016 registration.

Changes Based on

Assessment Outcomes

Continue to gain a

broader knowledge of the Recruiter platform.


Collaborate and broaden

knowledge of Recruiter Exact Target in conjunction with the Public Relations Department.


Increase utilization of social media to make recruitment

announcements pertaining to the College.


Number of students who like, follow, share, etc. posts.

Assessment Results

One hundred sixteen posts were made to

announce high school visits, college fairs, upcoming events, and

one contest.

Changes Based on

Assessment Outcomes

No changes.


Continue to engage prospective students through

announcements about the College and upcoming recruiting activities.


Continue to host, plan, and implement Cavalier Preview Night every 6-8 weeks depending on time of year.

Collaborate and broaden knowledge of Recruiting Exact Target in conjunction with the Public Relations Department.

Create and implement a system with Admissions Office to notify students of acceptance to the College. (ie: mailing certificate or letter to new applicants on a monthly basis)

Revise Campus Visit Evaluation and send via email rather than direct mail.

Expand recruitment territory in Lousiana beyone the 120 radius that is currently traveled.

Student Life


DIVISION SUMMARY

STRATEGIC PLANNING

The Office of Student Life houses the SGA, manages thirty student organizations, and hosts many campus events including but not limited to Back

to School Bash, Family Fests, the BPCC Talent Show, the Ms. BPCC Pageant, NSU@BPCC Fun Day, LCTCS Day at the Capitol, Homecoming and A Visit with Santa. In addition to the events and activities on campus, the Office of Student Life promotes community service and giving back to our community here on campus as well as the Shreveport/Bossier City community. A few examples of community service projects this year are

as follows: collecting donations for Operation Santa Claus Toy Drive, Lifeshare Blood Drives, feeding the homeless, reading to local elementary school children, visiting veterans at the VA Overton Brooks Hospital, and participating in the Firecracker 5K run. This office also houses the Phi

Theta Kappa International Honor Society which inducted 136 new members this year. In compliance with Title IX, the Office of Student Life assisted in hosting the movie "8 Days" as well as a guest speaker, Dr. Justine Shuey. The Student Life Office staff assisted with the BPCC 100, Career Compass Registration Day, Recruiting Task Force Committee, and Spring Fling Preview Day which helped attain the mission of working

accoss departmental boundaries. One new student organization was created this year: Team BPCC.


Provide opportunities for minority

students to access college through Student Life scholarships.


Number of scholarships

awarded to minority students.

Assessment Results

A total of 286 Student

Life Tuition Waivers were awarded during the 2016-2017 year. Of

this amount, 108 (38%) were awarded to minority students.

Changes Based on

Assessment Outcomes

More promotion of

the Student Life Tution Waviers in local high schools.


Create a handout that the

Bossier Parish Community College Recruiting Office can distribute at local high school

visits.


Update the Cavalier


Approval from the

Assessment Results

The Technology Fee

Changes Based on

Assessment Outcomes

None


This goal was accomplished

Communication Center (C3) equipment.

Technology Fee committee to acquire and install the

equipment.

Committee approved the request to update

the Cavalier Communication Center (C3) upgrade. These

upgrades will take place summer 2016.

so no future strategies are needed.


Increase the number of posts to

social media.



posts this year to the number of posts last year.

Assessment Results

2015-2016 stats:

Facebook photos uploaded = 1,449Facebook photo albums

= 17Facebook videos = 4

Facebook posts to page = 442

Tweets sent = 201Twitter Followers = 85

Instagram posts = 60Instragram followers =

157

Changes Based on

Assessment Outcomes

The staff position

was vacant during spring 2015 so there is no data from the

2014-2015 academic year to compare to

2015-2016.


Continue to increase the posts

to social media.



development opportunities



development opportunities in which the Student Life staff participates.

Assessment Results

Each Student Life staff

member has participated in at least two professional

development opportunities this year.

Changes Based on

Assessment Outcomes

None.


This goal was accomplished

but will be an ongoing goal for the Student Life staff.


Provide activities that promote cultural, socioeconomic and educational diversity.


Number of activities provided.

Assessment Results

The Office of Student Life implemented 16 events during the 2016-

Changes Based on

Assessment Outcomes

Continue to offer programs, events and


Add at least two new events to the schedule for the 2016-2017 year.

2017 year:Back To School Bash –

Wednesday, August 26, 2015

Pumpkin Carving

Contest – Wednesday, October 28, 2015

Halloween Costume Contest – Wednesday, October 28, 2015

Tip Off In The Quad – Tuesday, November 3, 2015

Talent Show – Saturday, November

14, 2015 Finals Fling (Aqua Massages) – Tuesday,

December 1, 2015

A Visit With Santa –

Sunday, December 6, 2015

Cocoa Pallooza –

Monday, January 19, 2016

Homecoming Basketball Game – Saturday, January 30,

2016 Ms. BPCC and Miss Tiny Cavalier Pageant –

Saturday, February 20, 2016

Movie: 8 Days – Tuesday, February 23, 2016

Spring Fling Preview

activities that promote cultural,

socioeconomic and educational diversity.

Day – Saturday, March 19, 2016

Sexual Assault Awareness Ceremony – Tuesday, April 5, 2016

Adam Grabowski (comedian) – Monday,

April 18, 2016 Dr. Justine Shuey – Wednesday, April 20,

2016 NSU @ BPCC Fun Day – Tuesday, April

26, 2016


Create an online assessment of events, activities, and student organizations.


Creation and implementation of the online assessment.

Assessment Results

The assessment of events and activities was created and was

administered in person, not online during the 2015-2016 year.

Changes Based on

Assessment Outcomes

Continue this performance indicator for the

2016-2017 year to compare the number

of online assessments to the in person assessments.


The assessment will be made available online


Participate in professional development opportunities.

Provide activities that promote cultural, socioeconomic and educational diversity.Provide opportunities for minority students to access college through Student Life scholarships.Create and implement a Cavalier Rewards Program.

Bossier Parish Community College · 2016-11-11 · Bossier Parish Community College 220020120...

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