Boson ITech

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Publishers’ Next Steps—Reduce Costs & Maintain Quality

Most of the publishers are seriously considering out-sourcing to reduce overhead costs, improvesourcing t

ns and publishing efficiency withmargiw technology. While many publishersneware outsourcing at some level, manya

are still contemplating the bestoutsourcing strategy and how toselect the “right” offshore vendor.72% of the respondents whotook the recent (BOSON ITech -ValueNotes) survey indicate that

they are outsourcing now, butwant to outsource more in the

near future. Finding the n “RIGHT”utstanding service provider canou

be a daunting challenge with so manyoptions. The fine balance of reducing costs

while maintaining the quality is critical.

Publishing - Content ServicesDelivering Business Value to Publishers and Corporations

Challenges Faced by Publishers

All publishing segments have been adversely aff ectedby the recent global economic downturn downturnas well as the digital revolution withcontent.

The constant increase in the costssof production and print, altering customer preferences, and thegrowing investment in newmedia-technology are all forcing publishers to re-think their survival strategies. Publishers have indicated the following asthe top three challenges:

❖ Coping with margin and costpressures

❖ Adapting to new technology❖ Value added services with current off erings.

Delivering Value Through Effective Solutions

About Us—Pre-press and Business Process Outsourcing (BPO)

BOSON ITech is among the UK-based outsourcing company working with Global 2000, Fortune 500, and FTSE 100 companies across multiple industries including publishing and media, fi nancial services, healthcare, and telecommunications. Our “Rightshoring” methodology with outstanding solutions facilitates delivery from India with over 650+ employees. This “Rightshore” balance enables BOSON ITech to deliver the optimum solution for our


clients’ business needs, and is one of our most competitive diff erentiators“Rightshore” is the blend of onshore and off shore services. The PublishingCoE (Center of Excellence) is a very unique “full service” approach andserves the life cycle of production and pre-press, customer management,fulfi llment, and BPO services. Our publishing domain expertise spans pre-press, digital publishing, interactive learning, multimedia, and creativedesign.

BOSON ITech has a proprietary suite of technology solutions designedto improve production workfl ow effi ciency, scalability and reduce costssignifi cantly.

BOSON ITech implements solutions for producing high-volume, rapidturnaround content through traditional and new digital channels byemploying unique technologies, processes, and a team of domainprofessionals.

Our services include the following:

❖ Pre-press Services ❖ Data Conversion Services—NITF❖ E-Publishing ❖ Rights and Royalty Management❖ Creative and Art Services ❖ New Media❖ Fulfi llment and BPO Solutions

Competitive Benefi ts❖ Quality output over 96% in fi rst pass, reducing publisher re-work and cost❖ Improved publishing schedules and reduced the production costs by 50%❖ Converted over 25% of (contact center) sales interactions❖ Innovative back offi ce services❖ Reduced order to fulfi llment cycle time by 50%❖ Flexible resourcing model with transaction based pricing and “gain share”

Gain Share: The client is incentivized fi nancially when BOSON ITech exceeds expectations.


Publishers’ Perceptions about Outsourcing—The “Right” Provider Is Key

Outsourcing can have a maximum impact on cost pressures by implementing new technology with the “right” outsourcing partner.

Technology is the key service area to outsource since it provides at least a50% cost benefi t for onshore publishers.

India remains a favored publishing sourcing destination with about 80% of the global market.

Content and production services are in the highest demand.

Design and distribution are often considered.

50% of publishers who outsource believe that quality needs to be improved.

Publishers expect a 15–25% reduction in cost.

Publishers also expect improvements in design and quality.

Publishers expect value added benefi ts other than pricing.

Publishers often have faulty perceptions about cost savings, especially in thefi rst year of outsourcing.

Publishers often have shorter delivery and scheduling expectations.

Where are they going to source from?

What are their expectations?

What can they outsource?

What are their challenges?

40% of publishers plan to increase outsourcing by about 25%

over the next 2 years

44% of publishers say outsourcing is an eff ective business strategy that can have signifi cant,

positive results if the “right” partner is selected

Will outsourcing miti-gate their challenges?


Contact with US

BOSON ITech

128 B Blenheim Road,Harrow, HA2 7AALondon, UKEmail ID: [email protected]: http://www.bosonitech.com

Why BOSON ITech?

By combining pioneering technology with a proven publishing outsourcing approach, BOSON ITech creates businessvalue for publishers:

❖ Flexible and scalable “Rightshore” delivery model❖ Proven workfl ow management system❖ Complete life cycle services management for trade, STM, academic, magazine, newspaper, legal, directory, and

database publishers❖ “Partnership” model to reduce total cost of engagement❖ Financially strong, stable company❖ One of India’s top companies to work for, with less than 20% attrition.

Boson ITech

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