Bop Presentation

8/3/2019 Bop Presentation

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In the name of Allah the most merciful andGracious


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Internship at

The Bank Of Punjab


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Name : Sehrish Malik

ID : MC080408534

Course : MBA

Specialization : HRM


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In Attock the first BOP branch is established in 15th

Nov, 1990.

It is converted into the computerization setup in July

1998.but at that times it only deals with generalbanking it is renovated in May 2008.

In December 2008, lockers and ATM was introduced.


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In the challenging operating environment Owing to

its significant performance, profitability, financial

standing, and market penetration the bank has attained

reputation of a responsible corporate citizen playing apivotal role in the economic and social development

of the country. Year over year, BOP has been capable

to grow up its revenues from 9.0 Billion to 10.9

Billion


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Muslim Commercial bank

National Bank of Pakistan

Allied Bank of Pakistan

Habib Bank Limited

Bank Alfalah Limited

United Bank Limited

Meezan Bank Limited


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Account Opening Department

Bills collection (OBC & LBC)

Remittance Department

Dispatch Department

Computer Department

Clearing department


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Account Opening process

The persons who are eligible to open an account

Kinds of Accounts offered by bank of Punjab

Documents required for different categories of persons

Issuance of Cheque Book

Preparation of Debit and Credit Vouchers

Process of closing an account

Information about Zakat Exemption

I also learned different stamps that are used on the

account opening form.


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I get knowledge about LBCs and OBCs.

filling the NBP slips of the customers cheques.

I help the cashier in cash sorting.

filling the deposit slip of customer

Collection of utility bills


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start of the day

end of the day transfer of daily data to H.O

printing the daily reports

maintain software and hardware loading and reloading daily backups


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Making Demand drafts

Call Deposits commonly known as the DACs

Filling the slip of online money truncations.

Making the Payment order

Filling the deposit slip of the customer

I also have knowledge about the voucher filling andmanual recording.


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This department is the communication department of

the bank. All inwards and outwards communication of

the bank carried out through dispatch department.

There are of two types of dispatches Incoming mails

Out-going mail


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Human Resource Planning Process in theorganization.

Human Resource Planning and forecasting.

Employee Recruitment and selection. Training and Development.

Performance Management.

Employee Compensation and Benefits.

Organizational Career Management. Labor Management Relations


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Computer system:The system has not totally shifted on computer. Manual

process is still there.

Right person for right job

The employees are not posted according to theirqualification, profession experience.

Customer difficulty

computers and other electronic machines should be installedin bank so that time could be saved so that customer havenot any difficulty to face.

Lack in management

BOP need to have employees, because a lot of work is to bedone by a single employee


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Strengths:

It is a Govt. bank which is the main strength of the bank.

BOP has reliable and easy internal computer system.

BOP has opened all its branches at commercial areas so that customers faceno problem in reaching to bank.

BOP have their own training centers and they trains their staff for their oldand new employee.

WEAKNESSES:

BOP has a lot of new products and services for its customers, but they noadvertised there products and services.

In BOP, distributions of posts are not fair.

There are only few branches of BOP out of the Punjab province.

BOP staff members are not satisfied with their promotion and rewards system.


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Opportunities

BOP should emphasize much on IT, especially on E-Banking.

Introduction of innovative products.

Bank can fully avail the facilities of E-banking.

Consumer financing is increasing, it is also a big opportunity for BOP.

THREATS:

All private commercial bank is a threat to BOP e.g. UBL, Al-Falah, MCB

etc unstable policies of Government

Foreign bank is also greater threat for BOP.


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There is fluctuation in the performance trend

profit has rising trend. The main reason of rising trend

is that Punjab Bank starts various services for their

customers and improving its packages and otherinternet related services for the convenience of its

customers.

Operational efficiency of the bank is not stable.

BOP will remain a hostile and modern financialinstitution and hold the understanding of itscustomers.


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Proper marketing or advertisements should be done.

There is need to bring more advancement in products

to attract the customers.

To improve the efficiency in management, BOP must

be hiring the highly qualified employer.

There was no proper distribution of work in the bank.

To get the quality of work proper distribution is

necessary. Employee must be trained in especially in computer

networking

Bank should give different types of incentives to

employee due to this they will motivate.


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