Bookingstream - user traffic streamlining solution

f(Our Cloud Expertise) = (Your Business Success)n

introducing

Manages the demands on your e-commerce, booking, registration and

ticketing systems


During a ticket promo


There’s increased demand

Mobile

Itinerary Printing

SMTP Gateway

BIExchange

TA Web Services

SSO DB and other DB Clusters

Booking Reservation Engine / IBE

Customer Data Center

Third Party Data Center

VPN

Amazon Web Services / Other Cloud Provider

VP

N

Single Sign On Servers

Web Servers / Page Cache Servers

If an airline already has a scalable web

system on the cloud.

Content Distribution Network


When more people rush in…

Mobile

Itinerary Printing

SMTP Gateway

BIExchange

TA Web Services




VPN

VP

N


Web Servers / Cache ServersPage


Booking system starts

getting stressed




and even more…

Mobile

Itinerary Printing

SMTP Gateway

BIExchange

TA Web Services



VPN

VP

N


Web Servers / Page Cache Servers



Booking system eventually becomes

unavailable




Excess load on the Booking Engine

Leads to Outages/ Reduced Availability Poor customer experience Customer drop-offs and unsold inventory Adverse publicity Diminished campaign impact


Reputations can be easily damaged


There is a solution

Cloud based user traffic streamlining solution


Safeguards booking system from excess load and holds all additional load in scalable infrastructure

Throttles traffic by queuing and releasing requests based on the capacity of your processing system

Ensures that all requests get executed in an orderly fashion

Protection against website crashes or poor user experience during excessive load periods

What does do?


Landing Page/

Mobile App

Landing Page/

Mobile App

Query & Select

Query & Select

Workflow

Booking System

Booking System

Internal Infrastructure

Customers

Success

BookingstreamBookingstream

Scalable – Cloud hosted

Internal Infrastructure

This workflow can also be exclusively used for site-wide campaigns as well as campaigns for specific routes, dates, or excess inventory sales etc.


URL Redirection

JavaScript

Integration Models


Fully customizable Waiting Lounge /Interstitial Page

Automated queue management

Real time status updates to end users

Form data management and submission to destination

URL Redirection

JavaScript

Integration Models


Queue and Workflow Management API

Full control or full automation as desired

Status updates available as data or posted to identified section on page

Integrate once and queue only when needed, Pass-through service when queuing is not needed

URL Redirection

JavaScript

Integration Models


Queuing Models

Fixed Flow Rate: Release users based on apre-defined RPS


Adaptive Flow Rate: Release users based ondata from backend booking system

Queuing Models


Value Proposition

Drop-in solution to throttle heavy or unpredictable

load. Multiple integration

options including via

simple JavaScript

Safeguards core Order Processing

infrastructure

Ensures 100% successful

transactions and sale of

planned inventory

Helps turn an adverse

situation into a positive

customer experience


The Business Case

Overflow load handler during large promotions

Protect booking engine from excess load Engage customers in the waiting area

(push services/offers/messages to all or asubset of users)

Optional priority queuing for a subset of users(e.g. frequent flyers, premium members) to move ahead faster


The Business Case

Load Throttling for smaller, targeted promotions

Set aside limited booking engine capacity for smaller promotions

BookingStream will ensure flow rate is within this limit

Prevents smaller, targeted promotions from impacting regular, mainline bookings


The Business Case

Enables marketing teams to run innovativeor aggressive campaigns

Weekly flash sale events (e.g. low prices on unsold inventory)Campaigns for limited routes & dates/times(off-season, off-peak)


Provider of IT services and solutions to airlines for 25 years

Team working in the cloud computing domain forthe last 5 years

Proven thought leadership in cloud-based architecture and design

Team has a close relationship with AWS (Amazon Web Services)

About Pregem


Safeguard your website don’t miss a customer

www.pregem.comEmail: [email protected]

Pregem Computing Company 2014 Powered by 47Line

http://www.pregem.com/

Bookingstream - user traffic streamlining solution

Technology

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