BNSF.COM Display Intermodal Lot Location (DLL) Flip Enhancement
Transcript of BNSF.COM Display Intermodal Lot Location (DLL) Flip Enhancement
BNSF.COMDisplay Intermodal Lot Location (DLL)
Flip Enhancement
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DLL – Flip Tool Benefits
Ability to authorize and manage flips 24/7
Integrated into current DLL Web Tool
Improved Communication
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Accessing the DLL – Flip Tool
The Flip Management Tool can be accessed via the DLL application - login at www.bnsf.com
Click the Display Intermodal Lot Location (DLL) link
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Search Page
Enter unit (s) and click “Submit”
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Results Page
Select unit (s) and click the “Authorize Flip” button
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Authorize Flip
Select reason and flip type from drop-downEnter any comments necessary (comments will be shown on the flip invoice)Click “Submit”
Flip Types:Ground to ChassisChassis to GroundChassis to Chassis
Flip Reasons:To / From Rail ChassisTo / From Private ChassisFrom B/O ChassisDriver Requested
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Authorize Flip (continued)
Customers with BNSF credit, will have account (s) listed on this pageSelect patron code and click “Continue with BNSF Credit”Customers without BNSF credit can use “Continue with a credit card”
**Please select the patron code which corresponds to the proper mailing address in the event an invoice needs to be
issued for a completed flip. Most customers will select a patron code ending in 2323.
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Authorize Flip Continue with BNSF Credit
A message box will pop up to confirm the patron code that will be used for the flip authorizationPlease be sure you have SELECTED the correct patron codeClick OK to continue
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Authorize FlipContinue with BNSF Credit
Once you have completed your authorization, you will be returned to the results pageInventory status field will show “Open Flip Request Exists”
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Authorize Flip Continue with BNSF Credit
You will receive an email:
1) Confirming your flip authorization
And
2) When the flip has been completed
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Authorize FlipIf authorizing with Credit Card
“Continue with Credit Card”button viewEnter all information and Click “Submit”Only Visa or Mastercard are acceptedYou will get the same email confirmation for this transaction
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Manage Flip Authorizations
Click the “Manage Flip Authorizations”link from any page in the application
This shows the status of your submitted flip authorizations
Click any of the ‘number’ hyperlinks for details
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Flip Authorization Status Descriptions
Pended:Unit (s) has an authorized flip, but has yet to in-gate at the origin facility. Requested:Unit (s) are in BNSF system inventory and the hub has received an authorized flip, but the flip authorization has yet to be approved or assigned to a work group. Unit (s) may also be en-route by train to destination.Assigned:Unit (s) are in BNSF inventory and HAVE been assigned to a work group. At this point, flip authorizations can no longer be cancelled. Cancelled / Rejected:Flip authorization (s) which can not be performed. Customer may have cancelled request or BNSF did not accept flip authorization.Completed:Flip authorization (s) have been completed. Unit (s) are still in BNSF Inventory and have not out-gated or train departed. Out-gated:Unit (s) which had a flip authorization and have been out-gated.
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Manage Flip Authorizations
When you click a number link, screen will show details such as unit initial and number “Cancel Flip” -You can only cancel a flip authorization in pended or requested status
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BNSF.com Support
For questions about this BNSF.com Tool,
please contact BNSF’s eBusiness Team at
888-428-2673 opt. 4, 1.
For questions regarding Hub flip processes
and requirements contact the specific hub.