Blytheco NetSuite Overview Presentation
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Blytheco NetSuite Overview Derek Kottke Regional Sales Manager Derek Kottke, Regional Sales Manager [email protected] Rick Cobb, NetSuite Solution Consultant [email protected] www.blytheco.com
description
Learn how your business could benefit from working with Blytheco and NetSuite, the end-to-end Cloud ERP/CRM solution.
Transcript of Blytheco NetSuite Overview Presentation
Blytheco NetSuite OverviewyDerek Kottke Regional Sales ManagerDerek Kottke, Regional Sales Manager
Rick Cobb, NetSuite Solution Consultant [email protected]
www.blytheco.com
Objective and AgendaObjective: Provide an overview of the NetSuite solution
AgendaBlytheco OverviewN tS it O iNetSuite OverviewNext Steps
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Blytheco OverviewBl th i itt d t h l i b i hi th i d d h b d i fBlytheco is committed to helping businesses achieve their dreams and has been doing so for over 30 years
Established in 1980120 employees, with offices in 9 states and staff in 16Successfully implemented software for over 5,000 customersTop award-winning business partnerStrong distribution manufacturing retail CRM and ecommerce knowledgeStrong distribution, manufacturing, retail, CRM and ecommerce knowledge
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Blytheco OverviewWe enable our clients’ business goals by putting our expertise to work for them
Broad services and proven methodologiesBroad services and proven methodologiesArchitectural design for your business solutionProject managementImplementation & integration servicesCustom software developmentIntegrated systems for every part of your companySolution training: onsite and web-basedCertified support team providing 12 hour coverageCertified support team providing 12 hour coverageOngoing process optimization support
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Why the cloud?The technical infrastructure of the Internet cloud allows:Focus on Your Business, Not Your Solution Infrastucture
Free up technical concerns and costs – no need to purchase and maintain servers firewalls hardware and softwareservers, firewalls, hardware and softwareEliminate worry about security, data backups, disaster recovery, redundant Internet/power by turning to trusted providers with true focus and investment
Anytime, anywhere accessStoring digital data in the cloud, enabling access free from firewalls, terminal services or installation of local machine softwareAccess on multiple devices (desktops, tablets, smart phones)
Up-to-date softwarepAlways on the most current version of softwareEnhancements/customizations/configurations roll forward seamlessly
Easily scales as you growBandwidth performance memory storage easily expands with your business -- automatically
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Bandwidth, performance, memory, storage easily expands with your business -- automaticallyPay only for what you need, when you need itQuickly add users, modules, facilities
The Typical Way Systems Evolve
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One Unified System for Running Your BusinessCustomers
CEO CFO
ECOMMERCE
PSA
CRM+SINGLE DATASINGLE DATASINGLE DATA
Sales Rep/Manager
ShippingManager ERP
CRMSOURCESOURCESOURCE
Support Manager
EcommerceManager
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Vendors Partners
A unified system: Lead-to-Cash / Sales Process
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NetSuite Architecture & Securityy• NetSuite Cloud Data Center
Dedicated Service• Dedicated Service• Compliance –
• ISAE3402/SSAE16 SOC1 Type II reportISAE3402/SSAE16 SOC1 Type II report• PCI DSS
• SC Considerations• Resources• Q & A
N t St
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• Next Steps
NetSuite Cloud Data CenterNetSuite Cloud Data Center
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NetSuite Cloud Data Center• 99.5% uptime SLC commitment• 99 98% 12 months trailing uptime• 99.98% 12 months trailing uptime• Serve 4BN+ customer requests per month• 2.2M+ unique logins per quarter• Supports 12,000+ customers• Just 20 minutes maintenance per week• 2 automated upgrades per year2 automated upgrades per year• 2 data centers• 1 code base
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NetSuite Redundant Data C tCenters
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Data Center – Disaster Recoveryy• NetSuite operates two geographically separated data centers: a
primary in California and a secondary in Massachusettsprimary in California and a secondary in Massachusetts.• The secondary DC provides data mirroring, disaster recovery and
failover capabilities should the primary DC become non-operational.• Disaster Recovery: Data in the primary is replicated and
synchronized in the secondary. In the event that the primary fails, all operations fail over to the secondary.p y
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Data Center - Availabilityy• Redundant Internet Connection - Both DCs have three 1 GBps pipes designed
so any two connections can simultaneously fail without impacting user experienceexperience.
• Backup Power System - Each UPS is designed to carry full load for 15 min. Generators provide backup power in less than 10 sec and can support the entire facility at maximum load.
• HVAC Systems - To maintain air flow and proper heat dissipation an N+1 redundant system of HVAC units is used. Cold water tanks keep AC units functioning when transitioning to generator power.Fire Suppression Fire suppression methods and systems utilize state of the art• Fire Suppression - Fire suppression methods and systems utilize state-of-the-art “sniffer” systems, augmented by heat detection and dry-pipe sprinkler systems.
• Seismic Engineering - Seismic isolation equipment is used to cushion facilities against movement. Earthquake bracing is installed on all racks which are
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g q ganchored to the concrete below.
Data Center is Enterprise Classp• Data Management
• RedundancyRedundancy• Disaster Recovery• Scalability
• Application Security• Encryption
A li ti l A• Application-only Access• Role-Level Access and Idle Disconnect• IP Address Restrictions
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IP Address Restrictions• Robust Password Policies
Data Center is Enterprise Classp• Operational Security
• Continuous Monitoring• Separation of Duties• Physical Access• Guarded Premises• Data Center Performance Audits• Security Certifications
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Dedicated ServiceDedicated Service
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Data Center – Dedicated ServiceWhat you get with dedicated service:1. Flexible upgrade date for major releasese b e upg ade date o ajo e eases
• Customer can pick within a date range.2. Performance improvements for primetime imports (6am – 6pm PST)
• No sleep units. On standard service the number of imports allowed is limited during primetime.
• Tier service does not guarantee any other performance improvements. NetSuite does not have and does not offer a performance SLA.
3 Up to 2 SuiteCloud Plus users3. Up to 2 SuiteCloud Plus users• Each SuiteCloud Plus user can run 10 web service threads. (5 scheduled
script queue)• Shared Servers, limit of 1 license per account.
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Data Center – Dedicated ServiceNetSuite sells a Service, not hardware.
ServiceTi
CustomerA t
DatabaseI t
PhysicalH d
NotesTier Accounts Instances Hardware
Shared 200+ 1 1 Sleep Units
Tier 3 3 3 1 No Sleep Units
Tier 2 1 1 1 No Sleep Units
Tier 1 1 1 1 T2 + more powerful hardwareAttached backup/replication host
“Tier 0” 1 1 1 Custom Solution
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Tier 0 1 1 1 Custom Solution
Certification and ComplianceCertification and Compliance
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ISAE3402/SSAE16 SOC1 Type II Audit Report• NetSuite provides a ISAE3402/SSAE16 SOC1 Type II report to its
customers prepared and audited by a Big Four audit firm.• Our ISAE3402/SSAE16 SOC1 Type II audit documents that we have
b th h i d th dit f t l i tbeen through an in-depth audit of our control environment.• Includes controls over data and network security, backup and
restoration procedures, system availability and application d l tdevelopment.
SSAE 16 is an enhancement to the current standard for Reporting on Controls at a Service Organization, the SAS70. The changes made to g , gthe standard will bring your company, and the rest of the companies
in the US, up to date with new international service organization reporting standards the ISAE 3402
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reporting standards, the ISAE 3402.
SAS 70 Type II Audit Report
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Payment Card Industry Data S it St d d (PCI DSS)Security Standards (PCI DSS)
• NetSuite complies with the Payment Card Industry's (PCI) Data Security Standards adding stronger security parameters to assistSecurity Standards, adding stronger security parameters to assist our customers in protecting credit card numbers.
• Credit Card Numbers (and SSN’s) are encrypted at the database levelThe PCI DSS is a multifaceted security standard that includes requirements
for security management, policies, procedures, network architecture, y g , p , p , ,software design and other critical protective measures. This
comprehensive standard is intended to help organizations proactively protect customer account data.
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Payment Card Industry Data S it St d d (PCI DSS)Security Standards (PCI DSS)
Visa’s Global Registry of Service Providers – PCI DSS Validated Entitieshttp://usa.visa.com/download/merchants/cisp-list-of-pcidss-compliant-service-http://usa.visa.com/download/merchants/cisp list of pcidss compliant serviceproviders.pdf
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Next Steps•Watch our product demo videos
•http://www.blytheco.com/netsuite/flash_demo.asp•More NetSuite information•More NetSuite information
• http://www.blytheco.com/netsuite/•Other Blytheco Slide Shows/Presentations
htt // lid h t/bl th• http://www.slideshare.net/blytheco
•Derek Kottke, Regional Sales Manager
•Rick Cobb, NetSuite Solution Consultant
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THANK YOUTHANK YOU
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