DevOps is the Answer... What was the question again? DevOps and Digital Transformation
Blueprinting DevOps for Digital Transformation_v4
-
Upload
aswin-kumar -
Category
Documents
-
view
83 -
download
1
Transcript of Blueprinting DevOps for Digital Transformation_v4
Blueprinting DevOps for DIGITAL TRANSFORMATION
Saravanan Pitchaimani DevOps Architect
Aswin Kumar Practice Manager, DevOps
Agenda
What is it about ‘Being Digital’?
DevOps – A paradigm shift in IT to deliver digitalization
Key challenges in DevOps adoption
DevOps initiatives for Digital Transformation
2
Why to ‘Be Digital’?
Recent Trends & Predictions..
3
The Hartford Financial Services Group estimates that by 2025, 75% of the workforce will be millennials. With this end-user experience becomes even more critical
Gartner forecast by 2020, IoT will consist of 26 Billion devices and generate over $300 billion in incremental revenue by that year
Recently ‘Apple’ made $18 Billion in 90 days, more than 435 firms in the S&P 500 each made – in total – since 2009
“No device has any value unless it has applications.” – Forbes on IoT
Why to ‘Be Digital’?
4
What is common in Apple, Uber, Alibaba, Flipkart - ‘Being Digital’
What is the foundation of a successful customer-centric business?
‘Continual Product / Service Innovation’ + ‘Global Scale with Efficiency’
Providing great experiences to socially powered end-users
What is it about ‘Being Digital’ ?
‘Being Digital’ is a shift towards 1. Creating / running business through digital products/services
2. Developing enterprise capabilities to innovate for end-user experience
3. Changing ways of working to deliver digital products in an agile manner
5
What are CIO/CDOs thinking to ‘Go Digital’?
The key to enable IT groups to deliver Digital Transformation lies in adopting
DevOps ways of working
• How do I innovate to build a digital Ecosystem for business enterprise?
• Should we ‘Build or Buy or Outsource or migrate to Hybrid Models’?
• How do I adopt newer emerging technologies with minimal disruption?
• What is the right operating model that can bring enterprise business change of ‘digital transformation’ with minimal disruption?
• How do I wear multiple hats of a CIO & CDO to deliver digital transformation?
• How do I achieve a radical change towards high performance IT?
6
What does a Digital Ecosystem look like?
7
IT Services / Infra Partner
Ecosystem Partner
Business Service Provider
Mobile Cloud Social
Trad
itio
nal
Sys
tem
s o
f En
gage
men
t
Bu
sin
ess
An
alyt
ics
Buyer / Consumer
Dig
ital
Eco
syst
em
Qu
ick
Feed
bac
k
IoT
Collaboration Hub
DevOps - A mindset & a way of working
8
Lloyds Bank
“Automation of IT service
delivery to accelerate change”
"What we have been looking at within Lloyds Banking Group is how are we transforming the business. One of the things that will really accelerate [that transformation] is DevOps.“ Jake McCarthy, Group Infrastructure Architecture CTO and DevOps lead at Lloyds Banking Group
“DevOps is an aggregation of a collaborative set of practices that
“influences” IT Development, Testing & Operations/Service Management staff to
join hands to “more frequently & consistently” deliver high quality IT Services/applications to end-users”.
DevOps – A paradigm shift in IT to deliver Digitalization
9
Service Models based
Continuous Feedback
Collaboration in Ecosystem
Automation focused Enterprise Reference Architecture & Service Blueprints
Buyer / Consumer
Traditional Services
Omni-Channel Digital Business Services
Business Analytics
Software as a Service
Platform as a Service
Infrastructure as a Service
Data as a Service
Continuous Software Delivery Ecosystem
Security Service Providers
InnovationPartners
Se
rvic
e P
rov
ide
rs
Integration Services / APIs
InfrastructureProviders
Government/Regulatory
Carriers/LogisticsProviders
Product vendors
Why DevOps is needed for Digital Transformation?
10
• Critical Enabler to assure delivery of innovative products
• Collaborative IT lifecycle methodology
• Shared Technology services (across Business/ Dev / Testing / Ops)
• Reinforces collaboration & faster communications (internal/external)
• Self-service & Cross-channel focused
• Enabled by Cloud and Automation technologies
• Facilitates ‘Everything as CODE’ mindset
Key challenges in DevOps adoption for Digital Services
11
Business/IT alignment on Digital Products
Lack of focus on Organizational
change/transition
Alignment with End-users & Eco-system
partners
Managing co-existence of
traditional/NEW Infra
Data & Process control
People/ Technology skills
Key foundation levers for successful DevOps strategy
DevOps Operating Model
Integrated Reference
Architecture
Automation Strategy
& Procedures
Integrated Dev/Test & Ops Management
Service Modelling /Blueprints
High Availability & Secure Infrastructure
Tools Standardization
Governance & Reporting
Training & Sustenance plan
12
Opengroup IT4IT framework complements DevOps
13 Source: IT4IT functional architecture, The Opengroup
Business Products /Services
IT Platform / Services
Service Analytics
User Analytics
User Experience
Consumers / End-users
Food for thought!
14
Ecosystem Provider
IoT
XaaS
Social Enter
prise
devices Phone
Tablet
Watch
PC Card
data Social
M2M
Appliance
Apps User
Convergence Infra
Telecom
Platform
Cloud Computing
Automation AI
Human Collaboration
Big Data
Analytics Social
Buyer
Systems
Transac
tions Cloud
What will be left ‘Manual’ ?
Key DevOps initiatives for Digital Transformation
Theme Initiatives Benefits
Collaboration • Collaboration between Business & IT groups through a common service portal
• Establish common governance/innovation forum
People Mindset changes
Re-use • Reuse functional services through build once reuse-many times
Industrialize the work
Standardization • Bring enterprise/unit level standardization across all levels. From software tools, process etc.
• Very basic need to start automation
Better control and traceability
Customer Experience • Bring end-users to interact with organization comfortably using Digital platforms
Market leader
Self-Service IT • Leverage Automation & Analytics to empower IT users for higher efficiency & performance
Better decision making
16