BlueJeans User Guide

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Getting Started GuideVersion 1.80


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1. Scheduling Meetings Configuring Meeting Details

Advanced Options

Invitation Email, received by the Participants

Invitation Email, sent to the Moderator (scheduler)

2. Entering the Scheduled Meeting Room and Joining the Conference Two ways Moderator enters the meeting room

Two ways Participants enters the meeting room

Joining the conference:

Using Browser Access

Skype from your laptop

Using an H.323 Room System

Chapters

3. Managing the Meeting

Control Panel in Participants tab in Meeting Room Meeting Control Panel Full access for Moderator

Quality Alarms

Meeting Layouts

Screen Share Layouts

4. Personal Meetings Starting a Personal Meeting

Personal vs. Scheduled Meetings


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1. Scheduling Meetings

To watch our training video on Scheduling Meetings, click he
http://bluejeans.com/support/getting-startedhttp://bluejeans.com/support/getting-started


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1. First, log into your account, at bluejeans.com/login.

2. Landing in your Meetings Room, click the Schedule Meeting button.

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Scheduling Meetings three easy steps
http://bluejeans.com/loginhttp://bluejeans.com/login


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3. Enter meeting details and click

to save.

A. Meeting Title (displayed in the waiting-for-meeting-to-begin welcome)

B. Date/TimeC. Repeat Meeting? *

(daily, weekly or monthly)

D. Participant passcode *E. Email invitations *F. Message included with the email *G. Advanced Meeting Options *

(see next page)

*optional

Scheduling Enter DetailsA

B

C

F

D

E

G


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Encrypt Meeting requires each connects to your meeting has en

If they do not have it turned on, th

message telling them encryption

the meeting. (Skype is encrypted

Moderator-less Meeting enableparticipants to meet without th

having to start the meeting:

Meeting begins after first 2

The person scheduling the

moderator controls (mute a

available for use, should th

Scheduling Advanced Options

Click View Configuration to jump to two

other options, located in Room Settings:

Disable Audible Alerts turns off the alerttone when participants arrive or leave

the meeting. Note: you can disable

alerts in the middle of the meeting.

Disable Video Animations disables theactive speakers animated video

thumbnail (not recommended ).


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Thats it! Your scheduled meeting

is now ready to use, at the

scheduled time or anytime earlier.

Click the Meeting Bar to expand

and show meeting details and

edit/cancel options at the bottom:

A. Edit meeting: change meeting

options or invite additional

participants

B. Cancel Meeting: terminate the

meeting reservation entirely. Invited participants

will be sent a meeting canceled email.

C. Share Meeting info: copy and paste to send via

email or IM.

Scheduling Meetings Ready to Use!

A B


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Participants receive an invitation to your meeting,with quick-links and instructions to attend meeting:

Link to enter the Meeting Room, where they canthen choose to join via one of six endpoints

Skype participants quick link

Meeting information for Room System

(IP, ID and participant passcode)

Phone (audio only) dial-in instructions

Tip: Click Direct-dial with my iPhoneto speed dial into the conference.

Quick link for Lync access

Quick link for Browser access

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Email sent to Participants


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Moderator (the person who scheduled themeeting) receives a similar email, with the

following differences:

1. Note not to forward this email, as it

contains the moderators exclusive

passcode, and

2. The passcode displayed is used

exclusively by the moderator to start

the meeting: Meeting will not start until the

moderator enters using this code.

The exception is if the meeting was

scheduled to be moderator-less.

Moderators passcode can also be

found in the Account > Room

Settings section of their online

account.9

Email sent to Moderator


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2. Entering the Scheduled Meeting Rand Joining the Conference

To watch our training video on entering the meeting

room and joining the conference, click here


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1. When its time for the meeting to begin, the moderator clicks

on the link in the email invitation that was sent to the Moderator

(contains Moderators unique passcode):

2. Or, the moderator logs into their account and clicksthe scheduled meeting bar, then Start Meeting:

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Moderator can enter the Meeting Room two ways:


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1. Clicks on the link in the email invitation that was sent to the Participant:

2. Or, logs into the meeting room from the Blue Jeans

web site (bluejeans.com), clicking Join A Meetingand entering the Meeting ID (and passcode):

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Participants (invited guests) also can enter two ways:


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Joining the Meeting usingBrowser Access,from your PC or Mac comput

To access the complete Browser User Guide (and training video)


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Browser Access allows desktop users to join a Blue Jeans meeting by

browser. No need to install or log into a client (such as Skype). Please

This feature is in beta. Please send product feedback to [email protected]

DTMF option is not available at this time. HD resolution will be coming in the futu

Mobile device (for iPhone/iPad and Android) application is not available at this tim

Equipment and Network specifications (click here for complete list):

Operating System required:

Vista SP2 and above, Windows7 SP1 and above (Windows)

OS X 10.6 and above (Mac)

Browsers that are supported include:

Mozilla Firefox 4.0 and above

Google Chrome 10.0 and above

Apple Safari 5.0 and above Microsoft Internet Explorer 8 and above

Network specifications:

Minimum bandwidth of 384 Kbps

Firewall ports: Open UDP 5000-5999 and TCP 443 Ports. Outbound t

199.48.152.0/22 and 31.171.208.0/21

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http://na9.salesforce.com/_ui/selfservice/pkb/PublicKnowledgeSolution/d?orgId=00DE0000000IOFe&id=501E00000008ttY&retURL=/sol/public/solutionbrowser.jsp?search=browser&cid=000000000000000&orgId=00DE0000000IOFe&t=4&ps=1&pPv=1http://na9.salesforce.com/_ui/selfservice/pkb/PublicKnowledgeSolution/d?orgId=00DE0000000IOFe&id=501E00000008ttY&retURL=/sol/public/solutionbrowser.jsp?search=browser&cid=000000000000000&orgId=00DE0000000IOFe&t=4&ps=1&pPv=1


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1. In the meeting room, click the Browser bar to expand, then click Connect.Joining a Meeting using Browser access from your la


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2. A new window will launch. Click

the Download button to install

the Plugin.

Youll only need to perform

these download steps one

time.

The message may appear

different, depending on

which browser you are using.

(Firefox is shown in this

example).

Joining a Meeting using Browser access from your la


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3. Follow the installation steps:

Save the file

Download the installer, if required.

Click Run to start installation Done. Youre in the meeting!

Joining a Meeting using Browser access from your la

Click your name to edit and see QuaClick to see participants


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Browser Controls

Full screen

view (Chrome

only)

Change

Screen

Layout

Preferences:

Choose desktop device

you connect with

Hide Participant

List (on right)

Meeting Details

(Access phone

numbers, Meeting

ID, and more)

Click

show

Mo

clic

ind

Moderators (only) can ac

Click your name to edit, and see Qua

Tip: check to auto-send

audio & video automatic

when joining

Click to see participant s

Device & Quality detail (red

bar indicates quality alert).

Leave Meeting (Moderator exiting

has option to extend meeting for

remaining participants)

Mute Your

Camera

Mute Your

Microphone

Share Your

Screen


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1. Click the share screen icon in the

lower left corner, then

2. Click the orange Share my screen bar

when you are ready

Sharing Content and Presentations from Browser acc

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Joining the Meeting using Skyfrom your PC or Mac compu

To access the complete Skype User Guide (and training video) c
http://bluejeans.com/support/knowledgebase?id=501E00000008sdPhttp://bluejeans.com/support/knowledgebase?id=501E00000008sdP


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1. Sign into Skype on your computer.

2. Click the Skype bar in the Blue Jeans

Meeting Connect panel to expand, thenclick the Call button.

Joining a Meeting using Skype from your laptop

1

3. Skype will start ringing,

with call coming from

Blue Jeans. Click the

green Accept button inthe Skype panel to

connect into the Blue

Jeans meeting:

4. Y

a

m

TM

W

d

Un-mute

Skype c

your vide


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1. Click the Skype menu icon,

2. Click "Share Screens," and

3. Click the Start button when you're ready to

share. The screen layout will automaticallychange to a presentation-friendly mode.

4. Message appears, announcing who is sharing

Sharing Content and Presentations from Skype on la

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Click here to visit more info

from our Knowledgebase.

Note: You will not be able toScreens when using Skype

Mobile device (iPhone, iPad
http://na9.salesforce.com/_ui/selfservice/pkb/PublicKnowledgeSolution/d?orgId=00DE0000000IOFe&id=501E00000008sdy&retURL=/sol/public/solutionbrowser.jsp?search=share&cid=000000000000000&orgId=00DE0000000IOFe&t=4&ps=1&pPv=1http://na9.salesforce.com/_ui/selfservice/pkb/PublicKnowledgeSolution/d?orgId=00DE0000000IOFe&id=501E00000008sdy&retURL=/sol/public/solutionbrowser.jsp?search=share&cid=000000000000000&orgId=00DE0000000IOFe&t=4&ps=1&pPv=1


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Note: from the convenience of your

laptop web interface, you can enableBlue Jeans to connect with Skype on

your Mobile device.

Click the check box, then follow the

provisioning steps to add Blue Jeans

in your Skype contact list.

Skype note: Enabling for Skype Mobile


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Joining the Meeting usingan H.323 Room System

For complete H.323 Room System instructions (and training video)


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1. Click the Room System bar in the

Meeting Connect Panel to expand

the dialing instructions.

2. Per the first instruction, from your

Room System monitor dial the listed

IP address, or bjn.vc

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Joining a Meeting using an H.323 Room System


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2. Enter the displayed

Pairing Code in the

Meeting Room Web field

(using your laptop):

3. Blue Jeans delivers, into your room

system monitor, an input field for

Meeting ID and Passcode, and displays

a pairing code at the bottom:

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4. In the final step, you connect into the

meeting one oftwo different ways:1. Enter Meeting ID and

Passcode (if required).Press # to submit:

- OR -

Joining a Meeting using an H.323 Room System


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Room systems can share by connecting laptops to the system, and enabling screen

sharing from the room system remote control.

Connect your laptop to the room system via VGA/DVI/HDMI interface and enable shaon that end. Blue Jeans will automatically relay the content sharing across to remote

participants.

Sharing Content and Presentations from H.323 Room

27 PolycomandbergifeSize


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3. Managing the Meeting

To watch our training video on Managing your Meeting, click


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Participants meet in the Blue Jeans Active

Meeting View window:

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John Smiths view, from his PC (he will not

see his own video in the BJN window).

Participants tab (in online Meeting R

be seen by everyone:

Participants tab in the Meeting Room


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Endpoint Quality

Camera: On/Video Muted

Microphone: On/Mute/Di

Drop participant from meeting

Click to lock the meeting to new participants

Click to end the meeting, and choose to:

Leave, but allow participants to finish, or

Leave, and end the meeting in X minutes, or

Leave, and end the meeting immediately

Indicates participant sharing screen

Click to send meeting invitation email

strong

Star indicates meeting moderato

Meeting Control panel full access for Moderator

Source:Room system Skype Lync Goo


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When Blue Jeans sees very poor network quality , we post a quality alarm indicator, a

problem description, into the Active Meeting View and Meeting Room.

Please note: If you connection/bandwidth is too low, Blue Jeans will only keep your a

open into the conference.

Your video is not being sent due to

low quality

Your video resolution is too low to

receive screen sharing

John Smith is experiencing network

congestion

[Name]s/Your video is not being sent due to low quali

Cannot receive screen sharing due to low video resolu

Skype for iPhone/iPad resolution too low to receive sc

Google Video needs to be configured to support high

to be able to receive screen sharing

[Name]/John Smith is experiencing network congestio

Quality alarms


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Click the layout tab to choose three options:

Active Speaker only is displayed, Active Presence displays all participants, with the

active speaker enlarged at the top (with up to 5thumbnails on bottom), or

Constant Presence Up to 9 participants (most recenttalkers) are displayed equally. Active speaker is

outlined in yellow.

Tip for Moderator: Click the Push button and allparticipants will have the same layout youve

chosen displayed in their Active Meeting View.32

Click the Pinning pin to force a participantto constantly be seen as the main speaker(or main image), regardless whos talking.

Click here for more instructions.

Meeting Layouts

ActiveSpeaker

ActivePresence

ConstantPresence
http://na9.salesforce.com/_ui/selfservice/pkb/PublicKnowledgeSolution/d?orgId=00DE0000000IOFe&id=501E00000008slx&retURL=/sol/public/solutionbrowser.jsp?search=&cid=000000000000000&orgId=00DE0000000IOFe&t=4&ps=1&pPv=1http://na9.salesforce.com/_ui/selfservice/pkb/PublicKnowledgeSolution/d?orgId=00DE0000000IOFe&id=501E00000008slx&retURL=/sol/public/solutionbrowser.jsp?search=&cid=000000000000000&orgId=00DE0000000IOFe&t=4&ps=1&pPv=1


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When a screen is being shared, the

meeting participants have six views to

choose from:

Presentation PiP (picture in picture) -Presentation centered / presenter in

corner.

Active Speaker PIP - Presenter iscentered, with presentation in corner.

Shared View - Presentation shared at60% and presenter is at 40%.

Presentation View - Only thePresentation is seen.

Active Speaker Only the ActiveSpeaker is displayed.

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Screen Share Layouts


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4. Personal MeetingsInstead of scheduling a meeting, you calso use a Personal Meeting for quicone-time, on-the-fly video conference

Starting a Personal Meeting


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1. Click the Personal

Meeting bar to view ID,

passcode and joining

instructions.

2. Then, click the Start

Meeting button.

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Personal Meeting details c

anyone to join your meetin

website. Your Meeting ID

passcode are all you need

give them access to your

Click to copy meeting instthen send onto participant



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3. John starts the meeting

by clicking one of the

Connect options (the

device hell use to

enter the meeting, such

as Room System, in this

example).

Hell deliver Meeting

login instructions to the

participants via email,

IM or phone.

Tip: click the InviteParticipants bar, enter

the email addresses,

and Blue Jeans will

deliver the invitation.

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Personal vs. Scheduled Meeting


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Differences between Personal and Scheduled meetings outlined be

Forrecurringmeetings, Blue Jeans recommends using a Scheduled

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Personal vs. Scheduled MeetingPersonal vs. Scheduled Meeting


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www.bluejeans.com

To learn more about our service, please visit

bluejeans.com/support

BlueJeans User Guide

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