Blue Cod Technologies Insurance Outsourcing Solutions Overview

BLUE COD TECHNOLOGIES, INC.

FREEDOM TO FOCUS ON WHAT MATTERS MOST

Strategic Outsourcing Insurance Solutions Overview

BlueCod.com

Corporate Headquarters - Marlborough, Mass

BLUE COD OVERVIEW

Who We AreBased in Massachusetts, and started in 2000, Blue Cod is a leading provider of Strategic Outsourced Solutions for the Property and Casualty industry.

What We DoThree core competencies: High Value Business Services (BPO) and High Value Technical Services (ITO), Business Applications ( Policy Administration & Business Intelligence)

How We EngageUnderstand our clients Vision, and Strategies - Develop the Right Solution - Provide Expert Service Delivery - Create Long Term Partnerships

Why It MattersAllows customers to focus on insurance markets, products and distribution, while Blue Cod’s experts handle the complexity and cost of back office systems and business processing

Who We HelpBlue Cod boasts 50 customers across the U. S. including start-ups, regional and enterprise-class insurance providers in the Personal Lines (Home and Auto) and Commercial Lines markets.

Blue Cod Technologies, Inc. Confidential

SAMPLE BLUE COD CUSTOMERSStrategic Outsourcing Services CEA FAIR Plan

Lighthouse Property Insurance Corporation

Ohio Mutual Insurance Group

Nationwide Mutual Insurance Company

New Mexico Fair Plan

American Family Insurance Frankenmuth Insurance Foremost Insurance Group Ohio Fair Plan

Narragansett Bay Insurance Company

Frederick Mutual Insurance Group

CSAA (AAA Northern California, Nevada and Utah) & ACA

Maryland Joint Insurance Association

Church Pension Fund Tower Group Companies Commerce West Insurance Connecticut Fair Plan

Arbella Insurance Group Penn National Insurance MAPFRE

Mercury Insurance Group New London County Armed Forces Insurance

Family Security Insurance

FAJUA

Donegal Insurance


BLUE COD’SSTRATEGIC INSURANCE

SOLUTIONS

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BLUE COD MANAGED INSURANCE SERVICESBlue Cod Outsourcing Insurance Solutions

BPO Services ITO Services

Business Operations Application Support and Development

Policy Administration Insurance Systems Support

Billing Automation - Lockbox Solutions Conversion and Migration

Customer Services Implementation of emerging technologies

Claims Processing Business Automation Services

Document Management Services Custom Application Development

Underwriting Infrastructure Support

Catastrophe (CAT) Services Experienced insurance technical professionals

Constant Call Center Solutions Class A infrastructure

Five-Tier back-up strategy

IT Hosting Solution

Strategic Outsourcing Insurance SolutionsCoastal Homeowner •CEA • FAIR Plan • Assigned Risk Auto • Auto • Commercial • Farmowners • Disaster Recovery

5Blue Cod Technologies, Inc. Confidential

BLUE COD INTRODUCES


ISB POLICY ADMIN SOLUTION PARTNER

Stingray Policy Admin Platform

• 100% Web based Modular & Componentized Policy Processing, Billing, Claims & Quoting

• Low Monthly Solution “in a Box” subscription pricing

• Proven Stability, Scalability & Speed to Market


ISB STRATEGIC DATA SOLUTION PARTNER

4Sight Business Intelligence (BI)

• Database Warehouse Solution delivering CEO and Executive level analytics reporting

• 80+ pre-configured reports with customizable executive level dashboards and score cards

• Ease of implementation with “off the shelf” Software


CONSTANT COVERAGE SOLUTION – STRATEGIC OUTSOURCING SOLUTIONS (SOS)

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Constant Coverage provides P&C Insurance clients with instant access to Call Center & Operational resources to meet their ever changing business demands.

Our Solution includes Catastrophe Event Coverage, Business Operations Continuity & Strategic Outsourcing Overflow Services that enable clients to deliver continuous policyholder support

Our Business Process Outsourcing (BPO) service offer customers a turnkey low cost solution that provides 24/7 automated access to a team of onshore P&C industry certified professionals.


BLUE COD’S VALUE PROPOSITION FOR PI’S/CEA

CEA is Core to our business and our growth plans

Staffing•BCT assigns its best and brightest business and technical people to work on the CEA business.

Compliance•BCT has developed CEA expertise: •Resulting in efficiency and competency in the unique CEA business and technical requirements

− Reporting, event handling, CAT preparedness, and CEA processing compliance.

Enhancements•New enhancements and major upgrades are welcome.•Drive revenue and establish our value proposition to our clients

Insureds•Blue Cod is paid by policy count by the PI’s: Retention and growth are critical•Quality service to Insureds is a key lever to maintain and enhance our revenue opportunity


BLUE COD CITIZENS TAKE OUT SOLUTION• Blue Cod provides a cost- and time-effective alternative by enabling carriers to delegate back

office operations to BCT’s team of experienced insurance professionals

• BCT provides startups with needed operations, facilities and procedures to effectively assume and manage policies from Citizens.

• Blue Cod’s regional team of licensed and experienced P&C underwriters. Experienced in-house team can manage landslide of newly acquired work which allows carriers to effectively and quickly handle the new business

• UP AND RUNNING IN LESS THAN 90 DAY- By partnering with Blue Cod, carriers are able to plug into the company’s proven Florida Coastal Homeowner framework and instantly begin running their business.

• Blue Cod managed operations supports Starts to free executives from time-consuming and monotonous tasks that could otherwise divert their attention from critical and strategic business initiatives in the early stages of their company.

• Blue Cod can manage day-to-day processing workload for the carrier’s new business in addition to endorsements, renewals and cancellations. Blue Cod can also handled Startup’s first notice of loss (FNOL) and claims processing.


ACCOUNT MANAGEMENT

Philosophy• Deliver high level of customer service while creating a strategic

partnership with our clients• Seek to earn “Trusted Advisor” status

Approach• Two tiered relationship interface

− Strategic focus − Client service Focus

• Each tier staffed by high value resources− Engagement Managers− Strategic Account Executives

• Coordinated effort for holistic relationship− Each reliant on the other for key inputs and outputs− Will work separately and jointly depending on specific client need


THE LEADING PROVIDER OF OUTSOURCING INSURANCE SERVICES

FOR THE PROPERTY & CASUALTY INDUSTRY

FREEDOM TO FOCUS ON WHAT MATTERS MOST

BLUE COD TECHNOLOGIESBLUECOD.COM

[email protected]


Blue Cod Technologies Insurance Outsourcing Solutions Overview

Technology

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