Blu Dayz Spa Business and Marketing Plan - International Management
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Transcript of Blu Dayz Spa Business and Marketing Plan - International Management
BluDayz Spa
BluDayz Spa
Business Plan
Group members:
Yanique Gardner 0805659
Vernon Davis 0603118
Yannick Harvey 0704853
Rochelle Edwards 0801946
Theo-Jordan Cousins 0803154
In partial fulfillment of the requirements for MAN 3006
Mrs. David Rowe
May 16, 2011
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BluDayz Spa
Table of Contents
Executive Summary ................................................................................................................................3
Description of the Business .....................................................................................................................5
The Marketing Segment.........................................................................................................................11
The Research, Design and Development Segment.................................................................................16
Manufacturing Segment .........................................................................................................................17
Operations and Management Segment ...................................................................................................18
The Financial Segment ....……………………………………………………………………………...19
Risk Identification and Management ......................................................................................................28
Milestone Schedule Plan .........................................................................................................................29
Appendix .................................................................................................................................................32
References ...............................................................................................................................................37
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BluDayz Spa
Executive Summary
BluDayz Spa is a service that was established to help the average university student to have
a calm, neutral and relaxing environment which students can have peace of mind, with a complete
spa experience. BluDayz Spa seeks to adhere to our mission and use our vision statement as a
guide to provide superior service to our customers in a cool and friendly atmosphere. It aims to
provide a number of services, which include; therapeutic massages, facials, tanning, pedicures,
waxing and manicures for all at reasonable prices for all types of customers. We offer massages in
a variety of traditional styles for example Swedish Massages, Deep Tissue, Hot Stone Massages,
Reflexology, pregnancy, sports and others. We also offer special facial and body treatments, for
example our dedicated Vitamin C Antioxidant Facial and Radical Treatment. BluDayz Spa will
have three locations with two located in other countries aside from the home country Jamaica. The
other countries are Barbados and The United States of America. Our headquarters in Jamaica will
be established on The University of Technology Jamaica’s campus, situated within the Student
Activity Center, otherwise known as The Barn. In Barbados we will be positioned on The
University of West Indies Cave Hill campus. Our third operation will be located in Miami, Florida
in Florida International University’s Graham Center.
The following persons, Rochelle Edwards, Vernon Davis, Yannick Harvey, Yanique
Gardner and Theo-Jordan Cousins, incorporated the service. The strategy, which will be employed
by the company to give the product a competitive advantage, is a cost leadership strategy. The
financial plan outlines the financial developments of BluDayz Day Spa. BluDayz expects to
raise much working capital from each partner, family/friends, and credit unions and to borrow
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BluDayz Spa
guaranteed small business loans from a financial institution as indicated by the Source of
Funds Table. These funds provide the bulk of the current financing that is required by the
business. Within two to three years, it is hoped that the company will be able to expand its
operations to the other locations. By this time we will be taking bigger loans from financial
institutions to support this expansion. After identifying the prices for the services offered by the
competition and careful analysis of the market, we were able to forecast our monthly sales as
seen in our Income Statement. Blue Days Day Spa will aim its marketing efforts and products to
satisfy the age groups of 18-35 and 35-60. To complement or marketing campaign, we will be
strategically located on three college campuses, The University of Technology Jamaica (UTECH),
Florida International University (FIU) in Miami and The University of the West Indies (UWI)
at Cave Hill, Barbados. Our Service aims to satisfy the needs of students and lecturers whether full
time or part-time. BluDayz stands to gain a market share of 20% in Miami, 30% in Jamaica and
90% in Barbados within the first 3 years of operation. In Jamaica we have identified our closest
competitor to be Diva Salon and Spa located within the Sovereign Centre. We have yet to identify
any close competitor in Barbados within close proximity of the UWI campus. Our most serious
competition in the US is located on FIU’s campus, called the Waves Spa. We plan to utilize a
competitive pricing strategy in our Papine and Miami locations, to become the cost leaders, so as
to secure a larger or equal share of the market. We will use a mark-up pricing strategy for our
Barbados branch. Prices for all of our services will be raised annually by at least 10%.
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BluDayz Spa
Description of the Business
Company Name: BluDayz Spa
Addresses: 237 Old Hope Road, Kingston 6, Jamaica West Indies
University of the West Indies Cave Hill, St. Michael, Barbados PO Box 64 Bridgetown Barbados, West Indies
Waves Spa FIU, 11200 SW 8th Street, Graham Center 1241, Miami, FL 33199
Telephone: 1-888- BluDayz (7885986) – Toll Free
Jamaica - Tel: (876) 927-1846-8 | Fax: (876) 977-4377
Barbados - Tel: (246) 412-3065 | Fax: (246) 438-4567
Miami - Tel: (305) 348-0075 | Fax: (305) 336-4457
Mission: BluDayz’s mission is to run a profitable business by providing high-end
therapeutic massage and skin care services in a caring and student friendly
environment.
Vision Statement: BluDayz seeks to provide highly skilled, well trained, competent, friendly
staff, a cozy atmosphere and to be industry leaders in providing the best day
spa service of choice through our consistent pursuit of excellence in all that
we do. We seek to keep our integrity and gain the trust of our customers, be
admired for our innovations, respected for our business practices and
recognized for our success.
Motto: "We establish great values and quality, while satisfying the needs of our
customers"
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BluDayz Spa
Slogan: “We will take the blue out of your day”
Rationale of the
Business Plan: This plan gives detailed description of a new business/existing idea with
additional features, including the company's product and service, our
marketing plans, financial statements and projections and management
principles. This document outlines BluDayz’s expected course of action for
a specified period and includes a detailed listing and analysis of risks and
uncertainties.
Objectives
Achieve over 8 million dollars in annual sales in our first year of operation in Miami.
Achieve at least $1,200,000 in sales each month in our first year of operation.
Have a local client return rate of 90% by the end of the first six months.
Become an established community Spa destination within our first two to three years of operation in Jamaica.
Perform at least 60 services per day by the end of the first year of operation in Jamaica.
BluDayz Spa Strategic Plan provides a holistic framework which includes the vision and mission of the firm which act as pillars for the attainment of the company’s financial & strategic objectives. These objectives will be used to provide focus, guidance and a source of measurement for BluDayz Spa’s success and sustainability in the local and international market. Our strategy is to implement the most aggressive marketing campaign and networking within each community, followed by offering the most unique services in the business. Our prices are competitive for the each of our locations, and our personnel plan, which includes using a pool of skilled, commissioned therapists and aestheticians, will give us a considerable advantage.
Our core values make us who we are. We believe in treating every person with the greatest care and respect. We believe that we have the capability to help our clients look and feel their very best even on their worst of days. It is the belief of BluDayz that our customers' needs are of utmost
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BluDayz Spa
importance. Our entire team is dedicated to meeting those needs. As a result, we hope to develop brand loyalty to retain repeat customers and referrals.
We would also like to welcome the opportunity to earn the trust of customers and deliver the best service in the industry. As part of our guiding principles we believe that there is no responsible substitute to doing commerce other than through environmental sustainability.
Products and Services Offered:
Therapeutic massages:
Swedish Massages
Deep Tissue
Hot Stone Massages
Reflexology
Other types of massages
Facials:
acne facial
anti-aging facial
back facial
custom facial
exfoliating facial
fruit-acid facial
galvanic facial
men's facial
oxygen facial
sensitive skin facial
signature facial
teen facial
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BluDayz Spa
Pedicures:
Regular pedicure
Spa pedicure
Paraffin Pedicure
Stone Pedicure
French Pedicure
Mini Pedicure
Athletic Pedicure
Champagne or Wine Pedicure
Ice Cream Pedicure
Hot Stone Pedicure
Manicures:
French Manicure
Paraffin Manicure
Spa Manicure
Hot Stone Manicure
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BluDayz Spa
Tanning
Tanning bed for our Miami and Barbados locations (UV and spray-on)
Waxes:
Regular Bikini
Full Bikini
French
Brazillian
Gel Wax
Paraffin Wax
We also offer gift certificates, student specials, wedding and holiday specials and packages.
All three locations were carefully selected based on the size of each student body and their
need for an affordable day spa that would be able to cater directly to their needs, with a variation
of different products being offered. Each location was properly selected with enough space to
accompany these operations.
As far as key inputs, BlueDayz spa will be supplied by three different suppliers because of
the locations and too lower the cost expected when exporting. In Barbados BluDayz will be
supplied by body and beyond, in the Florida we will be supplied by cosmetics beauty supplies and
in Jamaica BluDayz will also be supplied by Cosmetics beauty supplies of Florida. The businesses
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BluDayz Spa
are also supplied on a monthly basis or in any case if supplies are low. Supplies will not take more
than two days upon days of ordering.
Contingency Planning
Difficulties and Risks:
Generating sales throughout the day
A slow first and second quarter could have a significant effect on Cash Flow
Construction taking place around each location, may significantly affect customer traffic
Worst Case Scenarios:
Determining that the business cannot support itself based on day-to-day operations
Liquidation of equipment and supplies to cover liabilities
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BluDayz Spa
The Marketing Segment
Target Market
Blue Days Day Spa will aim its marketing efforts and products to satisfy the age groups of
18-35 and 35-60. To complement or marketing campaign, we will be strategically located on three
college campuses, The University of Technology Jamaica (UTECH), Florida International
University (FIU) in Miami and The University of the West Indies (UWI) at Cave Hill, Barbados.
Our Service aims to satisfy the needs of students and lecturers whether full time or part-time.
Females pre-dominantly go to spas, so we will be focusing on getting more males to come by
offering services that they can utilize. Students who live on campus are our primary focus, because
they are there for most of the time and will account for most of our daily customer visits. Utech
has a population of 11,000 students, UWI Cave Hill has a population of 10,000 and FIU has over
40,000 students enrolled on each of their respective campuses. As far as lifestyle, most students
will spend time outside of classes, studying, partying and hanging out with friends whether on or
off campus. Out of our sample size of about at least 20,000 people have used a day spa before.
Market Segments
Age
The market was segmented into the age groups of 18-35 and 35-60. Young teens, middle aged are
the main targets.
Gender
We will target both male and female.
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BluDayz Spa
Education
We will target college and university students.
Income
We will target low, medium and high income earners.
Marital Status
We will cater to single and married couples.
Lifestyle
We will cater to the conservative, exciting and trendy.
Class
We cater to all classes of customers, whether lower, middle or upper.
Market Position
To position our brand above the competition we plan to offer differentiated products from the
competition by capitalizing on their weaknesses. We plan to advertise all products catered to the
age groups with which we plan to target. We will solicit feedback from our customers regarding
what services they would like to be offered apart from the typical spa format. From our research
we found that there was a niche in the market for special types of massages that needed to be
filled. We thought that this particular aspect of our product would position us to be distinguishable
from the competition. What makes our product unique is the fact that we offer a variety of
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BluDayz Spa
products and special services, different from our competitors. We will automatically position
ourselves as the top competitor in the Cave Hill area. Bearing in mind that none of the other
competitors in Jamaica and Miami will offer the range of services that we will, or that their quality
of staff training, and that there are not any day spas that offer the same kind of services that we do
in our target locations, we will be able to provide services to a portion of these markets not
currently being tapped.
Customer Profile(s)
Age Between 18 and 60
Sex 86% Female and 14% Male
Income Between $30,000 and $ 100,000
Quoted in Jamaican Dollars
Occupation Student, office worker, lower to mid
level management
Education Varying educational backgrounds
Geographic Jamaica, Barbados, United States
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BluDayz Spa
Market Share
BluDayz stands to gain a market share of 20% in Miami, 30% in Jamaica and 90% in
Barbados within the first 3 years of operation. In Jamaica we have identified our closest competitor
to be Diva Salon and Spa located within the Sovereign Centre. We have yet to identify any close
competitor in Barbados within close proximity of the UWI campus. Our most serious competition
in the US is located on FIU’s campus, called the Waves Spa. We plan to utilize a competitive
pricing strategy in our Papine and Miami locations, to become the cost leaders, so as to secure a
larger or equal share of the market. We will use a mark-up pricing strategy for our Barbados
branch. Prices for all of our services will be raised annually by at least 10%.
Distribution Channels
Direct Sales
By the use of a direct sales channel we will be able to sell directly to the end-user.
Sales Representatives
We will use sales representatives to walk around each campus, to advertise or products and
offer samples of the type of creams and oils we will use in the massage process.
Market Information and Studies
SWOT ANALYSIS
Strengths
Quick and efficient response to customers
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BluDayz Spa
Customer care
Our lead consultant has a strong market presence
Ability to change marketing direction, if we encounter problems in marketing
Weaknesses
The company has no market presence or reputation
Very small staff
Unreliable cash flow in the first months of operation
Vulnerability in replacing sick staff members
Opportunities
Business sector is in an expansion phase with more opportunities for success
Local government and subsidies encourage and backing small businesses
The competition may be slow to adapt to new technology.
Threats
Changes in market and technology may limit our ability to adapt
Larger competitors may wipe out our position in the market
Focusing on areas that do not need attention other than critical areas.
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BluDayz Spa
The Research, Design and Development Segment
Our most unique product offering would be our tanning services that we offer in our Miami
and Barbados locations. Many young people especially in Miami are obsessed with tanning,
despite the possibility of getting skin cancer. There has been a new surge in spray-on tanning beds,
which we plan to, utilize in operations apart from the regular UV tanning beds. With new
technology being developed, we will work closely with tanning bed manufacturers, ETS Tan to
develop a tanning bed that will limit the effects on the skin. Every tanning bed from ETS Tan is
put through a minimum of 29 quality tests before it is boxed and sent. Random units are put in
their own on-site life testing room to ensure maximum effectiveness and safety. They also their
own state-of-the-art irradiance testing equipment to assure that customers are getting the maximum
UV out of each session and pinpoint the accuracy in accordance with regulatory guidelines. All
prototype tanning beds are put on a 24-hour cycling machine that puts each bed through a series of
on-off cycles; including raising and lowering the canopy to ensure that the unit will last for years.
They do this because they are committed to continual improvement of the overall quality of the
equipment. All ETS designed tanning beds not only meet and exceed UL and FDA standards, but
every piece of equipment is actually listed in the ETL reference book. This means that they adhere
to the strictest ETL rules for customer protection.
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BluDayz Spa
Manufacturing Segment
BluDayz Spa’s main headquarter is located at University of Technology in Kingston
Jamaica. Its international subsidiaries are strategically located in and around the Caribbean region
one location is the University of the West Indies Cave Hill Barbados and the other in Florida
International University, Miami, Florida. The reason why we choose these universities are
because, upon our research we have found that few if any universities worldwide provide the
services that we are introducing, another fact is that we are positioned in close proximity to our
target market, all countries are English speaking countries, cultures are also very similar and up on
further research, work ethic is very much also the same so it will not be a problem for our
expatriates to adjust to their assignments.
Tax rates are much higher in the Caribbean countries than in the United States. In fact Florida
takes 5.5% out of total sales income; Jamaica and Barbados both take 15-25% tax rate on total
income of sales. In contrast Florida’s minimum wages are at $7.25 an hour, Barbados with $4.00
an hour and.
At each location the spas will consist of 4 rooms, a receptionist area, and a lounge area. Of the four
rooms, two will consist of two massaging tables and the other two will accommodate only one.
Tanning beds will be in two rooms, with about four tanning beds total. Each room will have its
own multi-functional facial beauty machine, hot towel machine, stone warmer, wax warmers and
manicure & pedicure tables. All of the services will be conducted in closed rooms to ensure
privacy. The main lounge will consist of three comfortable couches, a reading area, coffee machine
and a snack bar. A television will also be placed in the main lounge for entertainment purposes.
Located in the lounge area are the receptionist table and a main office which will house the general
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BluDayz Spa
manager and the accountant. For sales and bookings we will apply the use of a computer software
called Milano. This software makes it easier for spas to simplify bookings, inventory management,
booking optimization and head office management. There is also a call centre which provides
BlueDayz’s customers with help on any difficulty that customers experience with our services.
Also, automated reports and sales are recorded automatically of day-today transactions.
Operations and Management Segment
The company hopes to adapt variations of a partnership and a limited liability company for
each location, because of their simplicity and flexibility. Tax treatments are flexible; there are no
shareholders involved or other managerial formalities. Money for capital will come from personal
funds of partners, family, friends and lending institutions. Staffing for each location will be twelve.
Each location will have its own general manager, one receptionist, two manicurists/pedicurists,
two aestheticians, three massage therapists, two electrologists and one independent contractor.
We’ll employ the services of spa consultants Spa Advisors Incorporated for all three locations. For
compensation, we plan to use a commission-based system to encourage workers to be aggressive
and ambitious and a salary based system to ensure the building of customer relationships. An
accountant will be hired to oversee the day-to-day book-keeping of the company and monthly
audits will be done by an auditing firm to ensure consistency of records.
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BluDayz Spa
The Financial Segment
Our main sources of funding will come from the personal funds, family and friends and
through bank and credit unions, illustrated in the table below:
TABLE: SOURCES OF FUNDING 1 PERSONAL FUNDS:
Rochelle Edwards $800,000.00
Vernon Davis $900,000.00 Yannick Harvey $850,000.00
Theo-Jordan Cousins $800,000.00
Yanique Gardner $750,000.00 Total $4,100,000.00
2FAMILY AND FRIENDS
Family/Friend #1 $1,000,000.00 Family/Friend #2 $500,000.00 Family/Friend #3 $600,000.00 Total $2,100,000.00
3BANK/CREDIT UNION LOANS
Bank $450,000.00 Credit Union $ 100,000.00 Total $550,000.00
GRAND TOTAL $6,750,000.00
List of capital equipment for each country:
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BluDayz Spa
TABLE : CAPITAL EQUIPMENT LISTUnited States (USD)
ITEM PER UNIT QUANTITY TOTALMassage tables & equipment $379.00 3 $1,137.00Chairs $179.00 10 $1,790.00Shelving $300.00 4 $1,200.00Fax Machine $125.95 2 $251.90Flat bed scanner $195.00 2 $390.00Decor and Furnishings $11,000.00 2 $11,000.00Computer Software & equipment $1,000.00 1 $1,000.00Facial equipment $3,000.00 4 $12,000.00Tanning Beds $3,000.00 4 $12,000.00Waxing Equipment $200.00 8 $1,600.00Manicure and Pedicure Material $1,000.00 8 $8,000.00Wireless Router $69.99 1 $69.99Magazine Stand $90.00 2 $180.00Salaries $205,000.00 $205,000.00 TOTAL $255,618.89
TABLE : CAPITAL EQUIPMENT LISTJamaica (JMD)
ITEM PER UNIT QUANTITY TOTALMassage tables & equipment $32,286.42 3 $96,859.27Chairs $15,248.73 10 $152,487.33Shelving $25,556.54 4 $102,226.14Fax Machine $10,729.49 2 $21,458.97Flat bed scanner $16,611.75 2 $33,223.50Decor and Furnishings $937,072.99 $937,072.99Computer Software & equipment $85,188.45 1 $85,188.45Facial equipment $255,565.36 3 $766,696.09Waxing Equipment $17,037.69 8 $136,301.53Manicure and Pedicure Material $85,188.45 6 $511,130.72Wireless Router $5,962.34 1 $5,962.34Magazine Stand $7,666.96 2 $15,333.92Salaries $2,000,000.00 $2,000,000.00 TOTAL $4,863,941.26
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BluDayz Spa
TABLE : CAPITAL EQUIPMENT LISTBarbados (BBD)
ITEM PER UNIT QUANTITY TOTALMassage tables & equipment $758.00 3 $2,274.00Chairs $358.00 10 $3,580.00Shelving $600.00 4 $2,400.00Fax Machine $251.90 2 $503.80Flat bed scanner $390.00 2 $780.00Decor and Furnishings $22,000.00 $22,000.00Computer Software & equipment $2,000.00 1 $2,000.00Facial equipment $6,000.00 4 $24,000.00Tanning Beds $6,000.00 4 $24,000.00Waxing Equipment $400.00 8 $3,200.00Manicure and Pedicure Material $2,000.00 8 $16,000.00Wireless Router $139.98 1 $139.98Magazine Stand $180.00 2 $360.00Salaries $410,000.00 $410,000.00 TOTAL $511,237.78
Projected Income Statement for 3 Years:
TABLE : PROJECTED INCOME (3 YEAR) SUMMARY 2011 - 201 3 Jamaica
2011 2012 2013 TOTAL
SALES 8,112,025.19 10,160,311.55 12,725,790.22 30,998,126.97
OPERATING EXPENSES
Owners' salary $1,065,593.37 $1,172,152.71 $1,289,367.98 3,527,114.05 Employees salary $360,000.00 $396,000.00 $435,600.00 1,191,600.00 Rent $1,617,916.63 $1,779,708.30 $1,957,679.13 5,355,304.06 Advertising $255,359.85 $280,895.83 $308,985.41 845,241.09Utilities $425,599.75 $468,159.72 $514,975.69 1,408,735.16Supplies $851,199.49 $936,319.44 $1,029,951.38 2,817,470.31Telephone $127,679.92 $140,447.92 $154,492.71 422,620.55
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BluDayz Spa
Legal/Accounting Fees $580,963.00 $639,059.30 $702,965.23 1,922,987.52Loan Payment $1,042,878.78 $1,147,166.65 $1,261,883.32 3,451,928.75Repair/Maintenance $800,464.16 $880,510.58 $968,561.64 2,649,536.38Auto/Travel Expenses $1,404,794.56 $1,545,274.01 $1,699,801.41 4,649,869.98Marketing/Promotion $138,399.62 $152,239.58 $167,463.54 458,102.73TOTAL EXPENSES $8,670,849.12 $9,537,934.03 $10,491,727.43 $28,700,510.58
INCOME/(LOSS) -$558,823.93 $622,377.52 $2,234,062.79 $2,297,616.38
TABLE : PROJECTED INCOME (3 YEAR) SUMMARY 2012 - 2014Barbados
2012 2013 2014 TOTAL
SALES 1,647,370.00 2,063,330.93 2,584,321.98 6,295,022.91
OPERATING EXPENSES
Owners' salary $260,000.00 $286,000.00 $314,600.00 860,600.00 Employees salary $60,000.00 $66,000.00 $72,600.00 198,600.00 Rent $132,000.00 $145,200.00 $159,720.00 436,920.00 Advertising $6,000.00 $6,600.00 $7,260.00 19,860.00Utilities $10,000.00 $11,000.00 $12,100.00 33,100.00Supplies $20,000.00 $22,000.00 $24,200.00 66,200.00Telephone $3,000.00 $3,300.00 $3,630.00 9,930.00Legal/Accounting Fees $16,000.08 $17,600.09 $19,360.10 52,960.26Loan Payment $48,000.00 $52,800.00 $58,080.00 158,880.00Repair/Maintenance $72,000.00 $79,200.00 $87,120.00 238,320.00Auto/Travel Expenses $79,999.92 $87,999.91 $96,799.90 264,799.74Marketing/Promotion $15,000.00 $16,500.00 $18,150.00 49,650.00TOTAL EXPENSES $722,000.00 $794,200.00 $873,620.00 $2,389,820.00
INCOME/(LOSS) $925,370.00 $1,269,130.93 $1,710,701.98 $3,905,202.91
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TABLE : PROJECTED INCOME (3 YEAR) SUMMARY 2013 - 2015Miami
2013 2014 2015 TOTAL
SALES 823,685.00 1,031,665.46 1,292,160.99 3,147,511.45
OPERATING EXPENSES
Owners' salary $130,000.00 $143,000.00 $157,300.00 430,300.00 Employees salary $30,000.00 $33,000.00 $36,300.00 99,300.00 Rent $66,000.00 $72,600.00 $79,860.00 218,460.00 Advertising $3,000.00 $3,300.00 $3,630.00 9,930.00Utilities $5,000.00 $5,500.00 $6,050.00 16,550.00Supplies $10,000.00 $11,000.00 $12,100.00 33,100.00Telephone $1,500.00 $1,650.00 $1,815.00 4,965.00Legal/Accounting Fees $8,000.04 $8,800.04 $9,680.05 26,480.13Loan Payment $24,000.00 $26,400.00 $29,040.00 79,440.00Repair/Maintenance $36,000.00 $39,600.00 $43,560.00 119,160.00Auto/Travel Expenses $39,999.96 $43,999.96 $48,399.95 132,399.87Marketing/Promotion $7,500.00 $8,250.00 $9,075.00 24,825.00TOTAL EXPENSES $361,000.00 $397,100.00 $436,810.00 $1,194,910.00
INCOME/(LOSS) $462,685.00 $634,565.46 $855,350.99 $1,952,601.45
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3 Year Cash Flow for each location:
TABLE: PROJECTED CASHFLOWJamaica
2011 2012 2013 TOTAL
SALES - RECEIPTS $ 8,112,025.19
$ 10,160,311.55
$ 12,725,790.22
$ 30,998,126.97
OPERATING EXPENSSES
Owners' salary $1,065,593.37 $1,172,152.71 $1,289,367.98 $3,527,114.05 Employees salary $360,000.00 $396,000.00 $435,600.00 $1,191,600.00 Rent $1,617,916.63 $1,779,708.30 $1,957,679.13 $5,355,304.06 Advertising $255,359.85 $280,895.83 $308,985.41 $845,241.09Utilities $425,599.75 $468,159.72 $514,975.69 $1,408,735.16Supplies $851,199.49 $936,319.44 $1,029,951.38 $2,817,470.31Telephone $127,679.92 $140,447.92 $154,492.71 $422,620.55Legal/Accounting Fees $580,963.00 $639,059.30 $702,965.23 $1,922,987.52Loan Payment $1,042,878.78 $1,147,166.65 $1,261,883.32 $3,451,928.75Repair/Maintenance $800,464.16 $880,510.58 $968,561.64 $2,649,536.38Auto/Travel Expenses $1,404,794.56 $1,545,274.01 $1,699,801.41 $4,649,869.98Marketing/Promotion $138,399.62 $152,239.58 $167,463.54 $458,102.73
Total Disbursements $8,670,849.12 $9,537,934.03 $10,491,727.43 $28,700,510.58
CASHFLOW -
$1,425,908.84 -$331,415.88 $2,297,616.38
Beginning Balance $60,000.00 $60,000.00 -$1,365,908.84 -$1,697,324.72
Ending Balance $60,000.00-
$1,365,908.84 -$1,697,324.72 $600,291.66
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BluDayz Spa
TABLE: PROJECTED CASHFLOWBarbados
2012 2013 2014 TOTAL
SALES - RECEIPTS $ 1,647,370.00
$ 2,063,330.93
$ 2,584,321.98
$ 6,295,022.91
OPERATING EXPENSSES
Owners' salary $260,000.00 $286,000.00 $314,600.00 $860,600.00 Employees salary $60,000.00 $66,000.00 $72,600.00 $198,600.00 Rent $132,000.00 $145,200.00 $159,720.00 $436,920.00 Advertising $6,000.00 $6,600.00 $7,260.00 $19,860.00Utilities $10,000.00 $11,000.00 $12,100.00 $33,100.00Supplies $20,000.00 $22,000.00 $24,200.00 $66,200.00Telephone $3,000.00 $3,300.00 $3,630.00 $9,930.00Legal/Accounting Fees $16,000.08 $17,600.09 $19,360.10 $52,960.26Loan Payment $48,000.00 $52,800.00 $58,080.00 $158,880.00Repair/Maintenance $72,000.00 $79,200.00 $87,120.00 $238,320.00Auto/Travel Expenses $79,999.92 $87,999.91 $96,799.90 $264,799.74Marketing/Promotion $15,000.00 $16,500.00 $18,150.00 $49,650.00
Total Disbursements $722,000.00 $794,200.00 $873,620.00 $2,389,820.00
CASHFLOW $853,170.00 $1,189,710.93 $3,905,202.91
Beginning Balance $16,000.00 $16,000.00 $869,170.00 $2,058,880.93
Ending Balance $16,000.00 $869,170.00 $2,058,880.93 $5,964,083.83
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BluDayz Spa
TABLE: PROJECTED CASHFLOWMiami
2013 2014 2015 TOTAL
SALES - RECEIPTS $ 823,685.00
$ 1,031,665.46
$ 1,292,160.99
$ 3,147,511.45
OPERATING EXPENSSES
Owners' salary $130,000.00 $143,000.00 $157,300.00 $430,300.00 Employees salary $30,000.00 $33,000.00 $36,300.00 $99,300.00 Rent $66,000.00 $72,600.00 $79,860.00 $218,460.00 Advertising $3,000.00 $3,300.00 $3,630.00 $9,930.00Utilities $5,000.00 $5,500.00 $6,050.00 $16,550.00Supplies $10,000.00 $11,000.00 $12,100.00 $33,100.00Telephone $1,500.00 $1,650.00 $1,815.00 $4,965.00Legal/Accounting Fees $8,000.04 $8,800.04 $9,680.05 $26,480.13Loan Payment $8,000.04 $8,800.04 $9,680.05 $26,480.13Repair/Maintenance $24,000.00 $26,400.00 $29,040.00 $79,440.00Auto/Travel Expenses $36,000.00 $39,600.00 $43,560.00 $119,160.00Marketing/Promotion $7,500.00 $8,250.00 $9,075.00 $24,825.00
Total Disbursements $329,000.08 $361,900.09 $398,090.10 $1,088,990.26
CASHFLOW $461,784.91 $633,575.37 $2,058,521.19
Beginning Balance $8,000.00 $8,000.00 $469,784.91 $1,103,360.28
Ending Balance $8,000.00 $469,784.91 $1,103,360.28 $3,161,881.47
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BluDayz Spa
TABLE : PROJECTED BALANCE SHEET USD Year 1ASSETS
Current Assets Cash (Working Capital) $86,000.00 Accounts Receivable Prepaid Expenses $54,000.00 Inventory TOTAL CURRENT ASSETS $140,000.00 Fixed Assets $511,237.78Plant and Equipment $10,128,762.22 TOTAL ASSETS $10,780,000.00
LIABILITIES AND OWNERS EQUITYCurrent Liabilities $30,000.00Long Term Liabilities $4,100,000.00 $2,100,000.00
$550,000.00 Total Liabilities $6,780,000.00
OWNERS' EQUITYRochelle Edwards $800,000.00Vernon Davis $900,000.00Yannick Harvey $850,000.00Theo-Jordan Cousins $800,000.00Yanique Gardner $750,000.00Retained earnings ($100,000.00) Total Owners Equity $4,000,000.00
Total Liabilities and Owners Equity $10,780,000.00
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BluDayz Spa
Risk Identification and Management
Operational risks can include but are not limited to:
Failure of technology
Poor management, accountability and control
Errors in financial statements and reports
Inadequate record-keeping
Market risks can include but are not limited to:
Risk of loss due to non-payment of a loan or other line of credit
Risk arising from fluctuations in the currency exchange rates
Applying various forms of risk management procedures will help the company to handle different types of risks because a variety of risks are faced, while carrying out business operations.
The effective handling of risk ensures the successful growth of an organization.
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BluDayz Spa
BluDayz Spa
Milestone Schedule Plan
The following table lists the first year milestones, with projected dates and budgets for each. The
milestone schedule indicates our emphasis on planning the implementation.
Milestone Start Date End Date
Prepare Business Plan May
1,2011
May
5,2011
Acquire potential investors and sponsors May
10,2011
May
15,2011
Prepare Budgets May
22,2011
May
25,2011
Prepare Architectural Drawings June
30,2011
June 12,
2011
Obtain approval and building permits
for Location at University of Student
Activity Center (barn)
June
20,2011
June
24,2011
Select Contractors June
25,2011
June
27,2011
Construction of BluDayz Spa July 1,2011 Sept
29
BluDayz Spa
15,2011
Logo design and brochures Sept 25,
2011
Sept
28,2011
Hire Staff Sept 25,
2011
Sept
30,211
Promotional activities and advertising Oct 1, 2011 Oct 14,
2011
Grand Opening of BluDayzUtech
Campus
Oct
15,2011
BluDayzUtech attend to clientele Oct 15
2011
Acquire second location at UWI
Cavehill campus Barbados
March 2,
2012
Prepare Architectural Drawings March
5,2012
March
8,2012
Obtain approval and building permits
for location
March 10,
2012
March 17,
2012
Select contractors and construction of
building
May 3,
2012
July 4,2012
Promotional activities August 15, August
30
BluDayz Spa
2012 30,2012
Hire staff August
15,2012
August
30,2012
BluDayz UWI in operation Sept 5,
2012
Increase promotions and advertising Sept 20,
2012
Hire additional staff Nov 1,
20122
Present proposal for location of
BluDayz at Florida International
University (FIU) campus
Dec 1,2012 Dec 7,2012
Acquire location at FIU Jan 4,2013 June
15,2013
Begin operations at FIU June
30,2013
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BluDayz Spa
Appendix
Deep Tissue massage
Tanning Bed from ETS Tan
Swedish massage Hot Stone massage
Reflexology
Oxygen facial
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BluDayz Spa
Exfoliating facial Galvanic facial
Paraffin pedicure Ice Cream pedicure
Champagne or Wine pedicure
French manicure
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BluDayz Spa
References
How to open a salon or day spa . (2005, August 30). Retrieved from
http://www.entrepreneur.com/startingabusiness/businessideas/startupkits/article79550.html
Retrieved on May 1st, 2011
How to start day spa business. (2008, June 6). Retrieved from
http://www.spamarketingtools.com/blog/spa-ownership/how-to-start-day-spa-business/
Retrieved on May 1st, 2011
(n.d.). Retrieved from http://www.investopedia.com/
Retrieved on May 1st, 2011
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