BLI RECOMMENDATION€¦ · Security Features.....Not Rated Environmental Features ... Lexmark...

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Lab Test Report BLI RECOMMENDATION BUYERS LAB BuyersLab.com © 2012 Buyers Laboratory LLC. This report is the sole property of BLI. Duplication in any manner is illegal and strictly forbidden without written permission from BLI. Violators will be prosecuted. To purchase reprints of any BLI publication, contact Buyers Laboratory • 20 Railroad Avenue • Hackensack, NJ 07601 • (201) 488-0404 • [email protected]. A Comprehensive BLI Laboratory Evaluation MARCH 2012 An entry-level business inkjet all-in-one targeted to small work- groups and SMBs, the Lexmark OfficeEdge Pro4000 demonstrated flawless reliability and provided fast speeds in many of BLI’s produc- tivity tests. First-print times using the host-based driver are among the fastest for models in this class. When tested with Lexmark’s Uni- versal Print Driver, which simplifies driver deployment across a fleet of devices, the unit delivered competitive speeds in BLI’s real-world job stream test. Scanning to an e-mail address or a network folder is easy, thanks in part to the ability to create scan profiles at the PC that can be accessed at the control panel. Easy to use for walk-up functions via a clean, well-laid-out control panel design and intuitive menu system, the unit allows users to scan to/print from a USB stick and various memory cards. Users are kept well informed of device status via the Status Messenger, while administrators can take ad- vantage of the robust fleet management capabilities of Markvision Enterprise. A competitive purchase price and a cost per page, com- bined with its strong feature set and performance, make it a very good value for low volume environments. BLI highly recommends the Lexmark OfficeEdge Pro4000 for environments with monthly volumes of 1,250 impressions. Lexmark OfficeEdge Pro4000 14 PPM Color • 21 PPM Black* Inkjet Printer • Scanner • Copier • Fax Test duration: Two months, including a 15,000-impression durability test. Maximum monthly duty cycle: 30,000 impressions. Manufacturer’s recommended monthly volume: 500 to 1,500 impressions. BLI’s recommended monthly volume for optimum performance: Up to 1,250 impressions. More information on the Lexmark OfficeEdge Pro4000 is available through bliQ (www.buyerslab.com/bliQ). * In the default mode based on ISO 24734. Reliability .......................................................................... Excellent Multitasking ..................................................................... Not Rated Administrative Utilities ..................................................... Very Good Feedback to Workstations ....................................................... Good Ease of Network Setup..................................................... Very Good Print Drivers..................................................................... Very Good Applications Compatibility ................................................. Excellent Scan Functions ................................................................ Very Good Color/Black Print Quality ......................................... Good/Very Good Color/Black Copy Quality ...................................................Good/Fair Color/Black Print Productivity ........................................... Very Good Color/Black Copy Productivity .......................................... Very Good Ease of Use...................................................................... Very Good Feature Set ...................................................................... Very Good Security Features ............................................................. Not Rated Environmental Features ................................................... Not Rated Ink Yield ........................................................................... Very Good Cost per Page ...................................................................... 6.797¢ Value ............................................................................... Very Good BuyersLab.com This report has been reproduced with the written permission of Buyers Laboratory LLC. Any duplication of this report without the written permission of Buyers Laboratory is unlawful and violators will be prosecuted. ©2012 Buyers Laboratory LLC. To purchase reprints, contact BLI at (201) 488-0404 (x17) or at [email protected].

Transcript of BLI RECOMMENDATION€¦ · Security Features.....Not Rated Environmental Features ... Lexmark...

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Lab Test Report

BLI RECOMMENDATION

BUYERS LAB

BUYERS LAB

BuyersLab.com © 2012 Buyers Laboratory LLC. This report is the sole property of BLI. Duplication in any manner is illegal and strictly forbidden without written permission from BLI. Violators will be prosecuted. To purchase reprints of any BLI publication, contact Buyers Laboratory • 20 Railroad Avenue • Hackensack, NJ 07601 • (201) 488-0404 • [email protected].

A Comprehensive BLI Laboratory Evaluation MARCH 2012

An entry-level business inkjet all-in-one targeted to small work-groups and SMBs, the Lexmark OfficeEdge Pro4000 demonstrated flawless reliability and provided fast speeds in many of BLI’s produc-tivity tests. First-print times using the host-based driver are among the fastest for models in this class. When tested with Lexmark’s Uni-versal Print Driver, which simplifies driver deployment across a fleet of devices, the unit delivered competitive speeds in BLI’s real-world job stream test. Scanning to an e-mail address or a network folder is easy, thanks in part to the ability to create scan profiles at the PC that can be accessed at the control panel. Easy to use for walk-up functions via a clean, well-laid-out control panel design and intuitive menu system, the unit allows users to scan to/print from a USB stick and various memory cards. Users are kept well informed of device status via the Status Messenger, while administrators can take ad-vantage of the robust fleet management capabilities of Markvision Enterprise. A competitive purchase price and a cost per page, com-bined with its strong feature set and performance, make it a very good value for low volume environments. BLI highly recommends the Lexmark OfficeEdge Pro4000 for environments with monthly volumes of 1,250 impressions.

Lexmark OfficeEdge Pro400014 PPM Color • 21 PPM Black*Inkjet Printer • Scanner • Copier • Fax

Test duration: Two months, including a 15,000-impression durability test.

Maximum monthly duty cycle: 30,000 impressions.

Manufacturer’s recommended monthly volume: 500 to 1,500 impressions.

BLI’s recommended monthly volume for optimum performance: Up to 1,250 impressions.

More information on the Lexmark OfficeEdge Pro4000 is available through bliQ (www.buyerslab.com/bliQ).

* In the default mode based on ISO 24734.

Reliability .......................................................................... ExcellentMultitasking ..................................................................... Not RatedAdministrative Utilities .....................................................Very GoodFeedback to Workstations ....................................................... GoodEase of Network Setup.....................................................Very GoodPrint Drivers .....................................................................Very GoodApplications Compatibility ................................................. ExcellentScan Functions ................................................................Very GoodColor/Black Print Quality .........................................Good/Very GoodColor/Black Copy Quality ...................................................Good/FairColor/Black Print Productivity ...........................................Very GoodColor/Black Copy Productivity ..........................................Very GoodEase of Use ......................................................................Very GoodFeature Set ......................................................................Very GoodSecurity Features ............................................................. Not RatedEnvironmental Features ................................................... Not RatedInk Yield ...........................................................................Very GoodCost per Page ...................................................................... 6.797¢Value ...............................................................................Very Good

BuyersLab.com This report has been reproduced with the written permission of Buyers Laboratory LLC. Any duplication of this report without the written permission of Buyers Laboratory is unlawful and violators will be prosecuted. ©2012 Buyers Laboratory LLC. To purchase reprints, contact BLI at (201) 488-0404 (x17) or at [email protected].

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Lab Test Report Lexmark OfficeEdge Pro4000

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STRENGTHS

• Highly reliable—flawless durability test; no document feeder jams

• Higher than average memory and paper capacities

• Fast speeds in most print productivity tests

• One-touch shortcuts simplify programming settings for common tasks

• Compatibility with Lexmark’s Universal Print Driver simplifies driver deployment

• Color print output remained consistent over the course of testing

• Among the best ink adhesion when water was dripped across, and highlighter markers were used on, output

• Allows scan to/print from a USB stick and various memory cards; supports printing photos from Pictbridge-com-patible cameras

• Eject buttons simplify ink cartridge removal; animated help provided on screen as soon as the ink door is opened

• Tested cartridge yields higher than competitive inkjet models tested to date

WEAKNESSES

• Grainy photographic image output in default copy mode, with slightly reddish flesh tones; broken characters with below average sharpness in copy mode

ReLiaBiLiTy EXCELLENT

PMs/Malfunctions Service Required Meter Count (Impressions) ADF Count (Scans)

Starting Meter Count 0 0

Ending Meter Count 15,000 3,000

Total Misfeeds/Misfeed Rate 0/Not applicable

Service Calls 0

MuLTiTasking NOT RATED

• Print jobs are downloaded one at a time from the network queue to the unit. Typical of inkjet devices in this class, users cannot reserve copy jobs; while multitasking at this level is not expected, some laser-based competitors support the ability to program a copy job while another job is in progress.

, — and represent positive, negative and neutral attributes, respectively.

TesT ResuLTs anD OBseRVaTiOns

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Lab Test Report Lexmark OfficeEdge Pro4000

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aDMinisTRaTiVe uTiLiTies VERY GOOD

• The embedded web server is similar to that of Lexmark’s laser devices, thus reducing the learning curve.

Administrators can view and modify settings via the embedded web server.

• The unit is compatible with Markvision Enterprise (MVE), which offers very good manage-ment of mixed fleets of devices on the network. BLI technicians found installation and setup simple, while the program’s novel yet intuitive web search paradigm for grouping devices makes the utility one of the easiest to use of those tested to date. In addition, the unique roles-based approach allows IT personnel to easily drill down to the data and tasks they need.

The Printer Setup Utility lets users configure fax settings and reports and enter contacts into a directory.

aDMinisTRaTiVe uTiLiTies

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Lab Test Report Lexmark OfficeEdge Pro4000

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Lexmark Printer Home lets users access additional software, including the Status Messenger and Status Monitor Center, as well as online tools and printable projects.

FeeDBack TO WORksTaTiOns GOOD

• The status utility provides pop-up messages and icon alerts for a variety of warning conditions and errors, including misfeeds, ink low or when a drawer is out of paper. On previously tested Lexmark devices, a print status bar that indicates job status is pro-vided when a job is sent; that functionality is lacking here.

The Status Messenger provides pop-up messages for errors and warnings.

Users can select the type of errors conditions of which they’ll be notified via the Status Messenger Settings screen.

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Lab Test Report Lexmark OfficeEdge Pro4000

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The Status Monitor Center provides ink status and a link to reorder ink.

Administrators can configure email alerts for two lists of users to notify them of various warnings and errors.

All users can view ink status (color-coded gauges) and paper status (OK or Empty) by accessing the embedded Web utility.

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Lab Test Report Lexmark OfficeEdge Pro4000

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ease OF neTWORk seTup VERY GOOD

• Physical setup is straightforward. Users unpack the unit and remove shipping materi-als. A video graphic on the display shows users how to install the cartridges. It takes 10 clicks to install the host-based driver and another 10 for the included software (scan, fax, OCR and feedback utilities, as well as the user guide). The driver installation rou-tine is automated. The port is automatically created, though no utility is offered for the simultaneous downloading of the driver to multiple workstations. The Universal Driver requires 13 clicks to install. Using the Wireless Setup Utility, users can easily connect to the device in nine steps. To simplify setup, the utility instructs users to connect via USB cable and provides guidance at each step while settings are configured, allowing users to then unplug the cable and print over the wireless connection.

During the initial setup of the software, users can require a PIN to be entered when scanning to PC over the network. This feature, which we’ve not seen on competitive units, offers an added level of control over scanned documents.

The Universal PCL driver allows configuration over the network or via USB. The Travel Print option is handy for mobile users, who can discover available printers when printing.

ease neTWORk seTup 2

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Lab Test Report Lexmark OfficeEdge Pro4000

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The Universal driver automatically discovers compatible Lexmark printers on the network.

pRinT DRiVeRs VERY GOOD

• The unit includes a host-based driver that supports various Windows and Mac operating systems, as well as Linux. The Lexmark OfficeEdge Pro4000 is also one of the few inkjet devices available that is compatible with a universal print driver, making it that much easier to install and manage on the network. The drivers are graphical, and all settings required for a typical print job can be accessed from the main screen. When collate is selected from the print screen within an application, file size doesn’t increase from one set when printing multiple collated sets.

The Layout tab of the host-based driver (pictured here) provides a summary of settings in the right-hand pane, and allows users to save and access settings for future use. The Universal PCL driver is nearly identical to the host-based, which reduces the learning curve for users who switch between them.

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Lab Test Report Lexmark OfficeEdge Pro4000

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Lexmark OfficeEdge Pro4000 Print Driver Features

Host-Based Universal PCL XL

Auto Feature/Device Detection Yes Yes

Booklet Printing Yes Yes

Collate Yes* Yes*

Max Paper Sources per Job 1 1

Mirror Image No Yes

Negative Image No No

N-up Printing 2 to 16 2 to 16

Overlay Yes Yes

Paper Gauge No No

Print and Hold No No

Proof Print No No

Quantity Selection 999 999

Reduction/Enlargement Fit to page Fit to page

Resolution Modes Automatic (default), best, normal, draft Automatic (default), best, normal, draft

Save Settings Yes Yes

Secure Print No No

Watermarks/Custom Watermarks Yes/Yes Yes/Yes

Cover Mode Yes No

Poster Mode Yes (up to 4 x 4) Yes (up to 4 x 4)

Job Review Yes Yes

Separator Pages No No

Ink Gauge No No

Ink Save Yes (draft) Yes (draft)

Print All Text as Black Yes Yes

* Collate didn’t function in testing; the selection must be made from the Windows print screen within the application for output to be collated. This is typical as most drivers are written to allow the application settings to override theirs.

appLicaTiOns cOMpaTiBiLiTy EXCELLENT

• No problems were experienced with any of the files used in the applications compatibil-ity tests. Units are tested for compatibility on a Windows 2000 platform with Microsoft Word 2000, PowerPoint 2000 and Excel 2000, as well as Adobe PageMaker 7.0, Pho-toshop 6.0 and Acrobat 8.0, using 25 application test files that contain text, graphics, halftone images, tables, etc. that enable BLI technicians to evaluate memory usage, file processing, font rendering and grayscale capability.

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Lab Test Report Lexmark OfficeEdge Pro4000

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scan FuncTiOns VERY GOOD

• BLI technicians found the process of scanning a file to e-mail to be very simple. Docu-ments can be scanned in color and black, in JPEG and PDF formats at 75, 150, 300 and 600 dpi, or the enhanced resolution of 1200 x 4800 dpi. Users can scan to a USB stick or a memory card, otherwise the file will be sent as an attachment to the PC that’s controlling the unit. Legal-size scanning from the document feeder and TWAIN scanning are supported. Files can be e-mailed to multiple addresses in one session.

• Scan speeds for single sided originals are faster than average in black and color modes compared to inkjets tested to date.

E-mail addresses can also be managed via the embedded web server.

Users can create scan profiles via the embedded web server, allowing them to preconfigure all settings at a PC.

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Lab Test Report Lexmark OfficeEdge Pro4000

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Scan Speed in IPM | Competitive Average

Full Color 1:1 9.1 5.6

Black 1:1 11.8 8.4

Files are scanned at 300 dpi in PDF format.

Scan-File Size in KB

Full Color 4,095

Black 69

No compression is offered. Testing is conducted in default mode with single-page files scanned at 300 dpi in PDF format.

cOLOR/BLack pRinT QuaLiTy GOOD/VERY GOOD

• Business graphics output had average consistency of solids, sharpness of fine detail, production of pastel shades, and background reproduction, though colors in charts and graphs were overly bright. Photographic images had average smoothness and com-petitive sharpness of fine detail, with an average halftone range and slightly yellowish flesh tones. In black mode, characters were dark and had some breakup, with average sharpness and competitive smoothness of curves/serifs. While closely spaced fine lines blended together, consistency of line thickness was average, and circles and diagonal lines showed some evidence of breakup and stair-stepping, respectively. No overspray was noticed around text and line art. Grayscale was visible over a broad range with dis-tinct separation between most levels; halftone coverage was smooth, with no banding. Solids were dark and exhibited some mottling.

• Waterfastness of black ink is better than average for legal-size inkjet models in this class tested to date. Ink doesn’t smear at all when two types of highlighters are applied.

Text Good

Line Art Very Good

Halftone Pattern Very Good

Halftone Range Very Good

Solids Good

Color Business Graphics Good

Color Photographic Images Good

Color Shift Excellent

Comments: Color print quality is tested using a color test target with print samples taken at five evenly spaced intervals throughout the test period. Test targets are read using an X-Rite Eye-One/iO Color Spectrophotometer, and samples are analyzed using the CIE XY Chromaticity Diagram. The unit employs an internal automatic calibration process.

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Lab Test Report Lexmark OfficeEdge Pro4000

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The OfficeEdge Pro4000’s color gamut remained extremely consistent throughout testing.

Color Shift

Test Point Delta E BLI Rating

4,000 1.28 Excellent

7,750 1.19 Excellent

12,250 1.47 Excellent

15,000 1.51 Excellent

Delta E is a measurement assessing the distance between colors. The readings reflect the average shift of the gamut from the previous measured point.

Color Print Density Readings

Cyan 1.18

Magenta 1.16

Yellow 0.87

Density of a printed image with blocks of all solid colors (based on the average of two readings for each color).

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Lab Test Report Lexmark OfficeEdge Pro4000

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Print Density

Lexmark OfficeEdge Pro4000 1.31 to 1.36

Density for devices in this class tested to date 1.06 to 1.57

Measurements are based on four readings corresponding to four different solid black locations on the output. The higher the density reading, the darker the image.

Visible Halftone Range

Lexmark OfficeEdge Pro4000 4% to 98%

Typical range for competitive units 4% to 96%

The halftone test target contains blocks of increasing halftone dot-fill levels (1% to 100% in 1% increments).

Black Waterfastness

Drip 1 Drip 2 Average

Lexmark OfficeEdge Pro4000 0.080 0.080 0.080

Average for devices tested to date 0.137 0.138 0.138

This test measures the amount of colorant transferred from a printed to an unprinted area when a drip of distilled water is allowed to run across five parallel bars. Five density readings are averaged for two separate drips. The sample is allowed to dry for one hour before the test is performed. One sample is tested at default quality.

Black Highlighter Smearfastness

Alkaline Acid

Lexmark OfficeEdge Pro4000 0.020 0.000

Average for devices tested to date 0.061 0.039

This test measures the amount of colorant transferred from a printed to an unprinted area when briefly contacted by two types of highlighters. Density readings are taken for each highlighter before and after vertically crossing five printed parallel horizontal bars to determine the amount of black ink transferred. The sample is allowed to dry one hour before the test is performed. One sample is tested at default quality.

cOLOR/BLack cOpy QuaLiTy GOOD/FAIR

• Business graphics output had average consistency of solids, sharpness of fine detail, production of pastel shades and background reproduction, while colors in charts and graphs weren’t bright enough. Photographic images had below average smoothness, with an average halftone range and slightly reddish flesh tones. Characters exhibited some breakup and had average darkness, but they lacked sharpness and had below average smoothness of curves/serifs. While closely spaced fine lines blended together, consistency of line thickness was average, and circles and diagonal lines showed some evidence of breakup and stair-stepping, respectively. No overspray was noticed around text and line art. Grayscale was visible over the entire range with distinct separation between most levels; halftone coverage had average smoothness and minimal banding. Solids have competitive darkness and exhibited some mottling.

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Lab Test Report Lexmark OfficeEdge Pro4000

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Text Fair

Line Art Fair

Halftone Pattern Good

Halftone Range Excellent

Solids Fair

Color Business Graphics Good

Color Photographic Images Fair

Color Copy Density Readings

Original Density Copy Density

Cyan 1.61 1.09

Magenta 1.46 1.12

Yellow 1.03 0.86

Density of copied image when tested in the default mode using a KATUN test original containing blocks of all solid colors (based on the average of two readings for each color).

Color Fidelity Readings

Cyan 2.19

Magenta 3.31

Yellow 6.6

Red 7.52

Green 9.11

7.83 6.18

Black 2.78

Color fidelity of a copy to its original (using a KATUN test original containing blocks of all solid colors: tested in walkup mode using the default settings in full-color mode and auto-exposure settings); average of two readings for each color. Measurements are taken with a Minolta CM-503i spectrophotometer. The closer the number is to 0, the closer the copy’s color fidelity is to the test original (based on the average of two readings for each color).

Copy Density

Original 1.69 to 1.74

Lexmark OfficeEdge Pro4000 1.35 to 1.37

Density for devices in this class tested to date 0.96 to 1.55

Measurements are based on two readings corresponding to two different solid black locations on the output. The higher the density, the darker the image.

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Lab Test Report Lexmark OfficeEdge Pro4000

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Visible Halftone Range

Lexmark OfficeEdge Pro4000 15% to 100%

Halftone increments on test original 15%, 29%, 53%, 77%, 83%, 91%, 95%, 100%

The halftone range test original consists of eight blocks of increasing dot-fill levels.

cOLOR/BLack pRinT pRODucTiViTy VERY GOOD

• First-print time from overnight sleep is competitive with the average for legal-size inkjet all-in-ones in this class tested to date. First-page times for all five file types tested using the OfficeEdge Pro4000’s host-based driver are the fastest of competitive models tested.

• Running speed when printing BLI’s job stream, which simulates typical traffic in a work-group, in color and black modes is faster than average when using the host-based driver. When using the universal PCL driver, black running speed is competitive, while color speed is slightly below average. While running speed when printing sets in black simplex mode is faster than average, that in color simplex and both duplex modes is competitive.

First-Page Time from Overnight Sleep

Lexmark OfficeEdge Pro4000 26.09

Tested Competitive Average 26.37

Device sits idle overnight. Time in seconds includes RIPping, imaging and delivering a single-page test file to the tray.

First-Page Times by File Types | Competitive Average

Windows XP Pre- / Post-Raster File Size Time in Seconds

Word DOC Black Text 114 126 8.44 14.33

PowerPoint PPT Color Graphic/Text 99 171 10.62 23.34

Photoshop TIF Color Graphic 20,480 15,360 11.75 22.29

Acrobat PDF Black Graphic/Text 426 1,566.7 9.34 19.18

Photoshop JPG Color Graphic 245 809 13.00 22.99

Speeds tested with the host-based driver at 600 dpi. Time in seconds includes RIPping, imaging and delivering the first page of the test file to the tray. File size in KB.

pRinT/cOpy pRODucTiViTy 2

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Lab Test Report Lexmark OfficeEdge Pro4000

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First-Page Times by File Types | Competitive Average

Tested ModelCompetitive Average

0 Seconds 5 15 2010 25

Word DOC

Photoshop JPG

Acrobat PDF

Photoshop TIF

PowerPoint PPT

BLI’s Tested Print Speeds

0 15 20 25

Excluding First Page

Including First Page

Rated Speed

Pages per Minute

8.50

18.86

8.06

18.15

14

21

Average Speed

5 10

ColorMonochrome

Print speed is tested using BLI’s Monochrome Test Original with 6% page coverage and BLI’s Color Test Original with 10% coverage for each color (cyan, magenta, yellow, and black). The test page is printed in a quantity equal to double the vendor’s rated print speed for the device in each mode tested (e.g., if the vendor’s rated print speed is 20 ppm, 40 pages are printed). The unit’s print speeds were tested using the host-based driver.

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Lab Test Report Lexmark OfficeEdge Pro4000

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Job Stream | Competitive Average

SPEED IN PPM PERCENT OF RATED SPEED

Host-Based Driver

FULL COLOR 10.0 6.5 71.5 59.1

BLACK 14.6 8.9 69.5 56.1

Universal PCL XL

FULL COLOR 5.3 6.9 37.8 54.2

BLACK 7.3 7.7 34.7 49.8

BLI’s job stream includes Word documents, Outlook e-mail messages, Excel spreadsheets, PowerPoint, HTML and Acrobat PDF files, totaling 19 pages. This test simulates the type of traffic a typical device might experience in a real-world, multi-user environment. All of the files are sent to the device as a group, at which time the stopwatch begins; timing ends when the last page of the last file exits the device. Job stream efficiency is determined by the percentage of the rated speed at which the device operates when producing real-world jobs. The closer the rate is to 100%, or if it exceeds 100%, the more efficient the device.

Average Print Productivity | Competitive Average

SPEED IN PPM PERCENT OF RATED SPEED

FULL COLOR

1:1 8.3 7.9 58.7 68.3

1:2 4.2 4.1 29.7 3.2

BLACK

1:1 18.3 11.9 87.3 71.9

1:2 5.1 5.1 24.5 31.5

Efficiency is tested using a 10-page full-color document and a 10-page black document. BLI obtains the overall efficiency for each mode by averaging the efficiency ratings (derived by dividing the tested speed of the device by the rated speed and then multiplying by 100) for each run length (1 and 5 sets). The unit’s efficiency was tested using the host-based driver.

cOLOR/BLack cOpy pRODucTiViTy VERY GOOD

• First-copy times from the platen and document feeder in color and black modes are among the fastest compared with legal-size inkjet all-in-ones in this class tested to date.

• Running speed when copying sets in color and black simplex modes is among the fast-est. Running speed in both duplex modes is competitive.

pRinT/cOpy pRODucTiViTy 2

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Lab Test Report Lexmark OfficeEdge Pro4000

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First-Copy Time in Seconds | Competitive Average

FULL COLOR

Platen 13.45 23.71

Document Feeder 17.38 26.30

BLACK

Platen 8.69 15.89

Document Feeder 12.89 19.91

Average Copy Productivity | Competitive Average

SPEED IN PPM PERCENT OF RATED SPEED

FULL COLOR

1:1 7.0 4.6 78.6 45.9

1:2 4.0 3.1 44.4 32.5

BLACK

1:1 12.9 6.9 64.6 45.2

1:2 4.7 4.2 23.5 28.7

Efficiency is tested using a 10-page full-color document and a 10-page black document. BLI obtains the overall efficiency for each mode by averaging the efficiency ratings (derived by dividing the tested speed of the device by the rated speed and then multiplying by 100) for each run length (1 and 5 sets).

ease OF use VERY GOOD

The control panel consists of a graphical LCD display and 24 hard keys, as well as navigation arrows. BLI technicians found navigation of the menus to be intuitive. Users can press the color or black hard key to select the mode for copy and scan before pressing the start key.

• One-touch shortcuts for commonly performed tasks (customizable copy, scan to email and scan to network) reduce the number of steps required for programming settings.

• Adjusting drawers and loading paper are easy. The length guide slides while those for width move in sync once the tab on the right one has been pressed. Users need only pull

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Lab Test Report Lexmark OfficeEdge Pro4000

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out the tray and insert media. When paper is loaded a confirm paper size/type screen automatically appears.

• Misfeeds can be accessed through three areas, including in the document feeder. Users are guided through the process of clearing a jam via a graphic depiction of the unit and text instructions on the display. Consumables don’t have to be removed.

• Replacing cartridges is clean and straightforward. Users open the ink cartridge door on the right front of the device, press the color-coded button to eject the spent cartridge and can then slide the new one into place. The slots are color-coded. The display offers animated instructions on how to replace cartridges as soon as the door is opened.

• When more than one copy is required, all pages must be scanned before they can be output. By default, collate is disabled.

FeaTuRe seT VERY GOOD

• Standard and maximum paper capacities, at 300 and 850 sheets, respectively, are among the highest for competitive models. Non-upgradeable memory capacity of 256 MB is among the highest for comparable inkjet all-in-ones. The unit offers a standard ADF with a capacity of 50 sheets, which is above average for competitive models. Stan-dard automatic duplexing in print and copy modes is supported.

• Users can scan to/print from a USB key and various memory cards, including SD, xD and MMC. Wireless connectivity is standard. Noteworthy copy features include ID Copy (to copy two sides of a card and output them on a single side of one sheet of paper), overlay and background removal.

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Lab Test Report Lexmark OfficeEdge Pro4000

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secuRiTy FeaTuRes NOT RATED

Administrator password length (characters) INA

Authentication No

Network user authentication Yes

Windows Yes

Novell NetWare NDPS No

LDAP authentication No

Kerberos protocol support No

Authentication via department or user ID codes that are registered on the machine No

Number of codes N/A

Restrict usage of color N/A

Restrict usage of other features No

802.1x wireless authentication Yes

Authenticated printing No

Common Criteria Certification No

Control panel lock/disablement No

Digital user signature No

Encrypted PDF mode/encrypted scanning No

Encrypted secure print No

Hard drive encryption No

Hard drive lock No

Hard drive overwrite No

Max number of overwrites after every job N/A

Overwrite method N/A

IP address filtering No

IPsec No

Job logs (e.g., activity monitoring, compliance auditing) Yes

MAC address filtering No

Password-protected mailboxes No

Password-protected Web page No

Port disablement Yes

Protocol disablement No

Removable hard drive No

Secure fax No

Encrypted TX/RX No

Fax forwarding Yes

Fax line access prevention Yes

Fax memory lock No

Confidential mailbox No

Secure print No

Secure Sockets Layer (SSL) Yes

SNMPv3 support Yes

Third-party security features None

Transport layer security Yes

Unauthorized copy prevention (secure watermark) No

USB block No

Additional security features None

INA: The vendor declined to provide this informationNA: Not applicable

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Lab Test Report Lexmark OfficeEdge Pro4000

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enViROnMenTaL FeaTuRes NOT RATED

Specified capable of running 30% post-consumer recycled paper Yes

Specified capable of running 50% post-consumer recycled paper Yes

Specified capable of running100% post-consumer recycled paper Yes

Instant/Quick Fusing N/A (Inkjets do not have fuser)

Duplexing Yes (Automatic)

Toner-save mode Yes (Draft Print Quality Setting)

Energy-save mode/modes Yes

RoHS compliant Yes

In-house Environmental policy for this unit? N/A

Explain

Percent of product made from previous devices (%) N/A

Percent of product made from post-consumer materials (%) INA

Percent of product made from pre-consumer materials (%) INA

Percent of product made from bio-based materials(%) INA

Product designed for recycling (easily disassembled, no binding agents) INA

Please list types of items that can be recycled. INA

Hardware remanufacturing program for this product INA

Toner cartridge recycling program for this product Yes

Pre-paid label for return of toner cartridges/bottles for this unit Yes, available at Lexmark.com

Toner recycling system N/AAbility to program features such as duplexing and auto shut-off, over entire fleet No

What tool can be used to do this?

Green packaging materials for the productCorrugated Box, EPS foam cushions,

LDPE bagGreen packaging materials for its consumables Chipboard box, PE/Nylon bag

Packaging materials used: Please list Typically, who is responsible for getting rid of packaging materials after products are shipped to the customer location (e.g., customers, dealers, shippers)?

Customers

Eco-Label Certifications

ENERGY STAR (after 7/1/09) Yes

Other (please list) N/A

Tested energy consumption levels of the device (in watts):

Ready/Idle 12W

Energy-save 0.55W

Sleep mode 5.3W

During Printing 37WHow fast can this product be programmed to go into the following modes (the lowest setting if adjustable)

Ready/Idle on power-up or job received

Energy-Save 10 min

Sleep mode 10 min

Can the above settings be programmed by a walk-up user YesHow long does it take for this product to print one page after being in sleep mode 30 seconds

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Lab Test Report Lexmark OfficeEdge Pro4000

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21

Emissions output from this device for the following substances (in mg/h): Carbon Monoxide INA

Nitrogen Dioxide INA

Ozone <0.06 (LOQ)

Styrene <0.12 (LOQ)

Benzene <0.03 (LOQ)

TVOC 0.69 Mono / 0.83 Color

Dust <0.8 (LOQ)

Other INA

INA: The vendor declined to provide this informationNA: Not applicable

ink yieLD EXCELLENT

• Based on an average of two cartridges per color, tested yields for all colors are among the highest compared with legal-size inkjet all-in-ones in this class tested to date. The average tested yields for all colors surpassed the declared specifications.

Tested Ink Yield

Black Cyan Magenta Yellow

Tested Impressions 2,802 1,810 1,662 2,187

Competitive Average 2,129 1,712 1,480 1,750

Tested Impressions / Gram 34.20 60.20 55.46 72.50

Rated Yield 2,500 1,600 1,600 1,600

Competitive Average 1,782 1,223 1,193 1,209

Tested impressions is based on an average of two cartridges per color using the ISO 24712 five-page color test original.

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Lab Test Report Lexmark OfficeEdge Pro4000

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VaLue VERY GOOD

• Although purchase price and cost per page are competitive for similarly equipped legal-size color inkjet all-in-ones, it has the highest standard memory and paper capacities in this class. Further adding to its value, the unit is compatible with the Lexmark universal driver, which streamlines driver deployment across a fleet of devices, and MarkVision Enterprise, which simplifies fleet management. Supplies cost per page is the lowest compared to color laser all-in-ones tested to date, with which the unit also competes.

Tested Supplies Cost per Page

Black Cyan Magenta Yellow TOTAL

Ink CPP 1.320¢ 1.878¢ 2.045¢ 1.554¢ 6.797¢

TOTAL SUPPLIES CPP 6.797¢

Competitive Average 7.985¢

Ink CPP is based on Lexmark’s web pricing for the cartridges and BLI’s tested yields. The cartridges are the only consumables.

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Lab Test Report Lexmark OfficeEdge Pro4000

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23

Test Environment: This product was tested in BLI’s 10,000-square-foot U.S. test lab, in an environment monitored by an Extech RH S20 Digital RH/Temperature Recorder and Honeywell Model 61 Seven-Day Temperature/Relative Humidity Chart Recorder. All products lab tested by BLI are powered by dedicated circuits that are protected by ESP (Electronic Systems Protection, Inc.) surge protectors to prevent transient power and communication disturbances from impacting equipment under test.

Test Equipment: BLI’s dedicated test network, consisting of Windows 2003 servers, Windows XP workstations, 10/100BaseTX network switches and CAT5 cabling.

Test Duration: Products are tested for two months, a portion of which consists of a durability test during which the product is run at half of its manufacturer-rated maximum monthly volume, with varying daily test volumes designed to replicate real-world use over an eight-hour workday. This variable schedule includes a mix of various-size documents, simplex and duplex modes, and a mix of short, moderate and long run lengths, and on/off cycles, throughout the day.

Tested Configuration: Lexmark OfficeEdge Pro4000 base unit.

Test Procedures: The test methods and procedures employed by BLI in its lab testing include BLI’s proprietary procedures and industry-standard test procedures, which include a BLI-developed variation of ASTM’s 1318-90 Test Method for Determination of Productivity using Electrostatic Copy Machines. In addition to a number of proprietary test documents, BLI uses an industry-standard KATUN test original for evaluating black image quality and test suites from Quality Logic to evaluate applications compatibility. In addition to a visual observation under a Graphiclite D5000 Standard Viewer, color print quality is tested using a color test target, which is read using the X-Rite Eye-One/iO Color Spectrophotometer, and samples are analyzed using the CIE XY Chromaticity Diagram. In addition, density of black and color output is measured using an X-Rite 500 Series Densitometer. Georgia-Pacific Spectrum Multi-Use 20-lb. bond is used in the tests, 10 percent of which is recycled paper containing 30 percent post-consumer content. Image quality is tested using Georgia-Pacific Printing Paper (96 brightness, 22-lb. bond).

suppORTing TesT DaTa

Michael DanzigerCEO

Mark LerchCOO

Anthony F. PolifroneManaging Director

Daria M. HoffmanManaging Editor

Lynn NannarielloAsst. Managing Editor

Jamie BsalesSenior Product Editor, Solutions

Tracie HinesSenior Editor, Competitive Analysis Reports

George MikolaySenior Product Editor, A3/Copier MFPs

Marlene OrrSenior Analyst, Printers/A4 MFPs

Lisa ReiderSenior Product Editor, Scanners and Environmental

Dan DiGiacomoAssociate Editor

Carl SchellAssociate Editor

Pete EmoryManager of Laboratory Testing

Pia BeddigesManager of Competitive Services

Ken NardoneTechnical Manager, Field Testing

Anthony MarchesiniIT Director

T. R. PatrickArt Director

BuyeRs LaBORaTORy LLc • North America • Europe • Asia

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LAB TESTED

RELIABILITY CERTIFIED

2012

Anthony F. PolifroneMANAGING DIRECTOR

DATE

CERTIFICATE OF RELIABILITY

THE LEADING INDEPENDENT OFFICE PRODUCTS TEST LAB AND BUSINESS CONSUMER ADVOCATE

NORTH AMERICA EUROPE ASIA WWW.BUYERSLAB.COM

BUYERS LABORATORY LLC

COPYRIGHT ©2012 BUYERS LABORATORY LLC. REPRODUCTION WITHOUT THE WRITTEN PERMISSION OF BLI IS STRICTLY FORBIDDEN.

MARCH 2012

This is to certify that when subjected to a 15,000-impression Buyers Lab durability test, the Lexmark OfficeEdge Pro4000 proved to be a highly reliable product.

Awarded to

LEXMARK INTERNATIONAL, INC.for the performance of the

Lexmark OfficeEdge Pro4000in BLI’s in-house durability test.

Copyright ©2012 Buyers Laboratory. Reproduced with the written permission of BLI.