BLF: How to Lead & Innovate in a World of Constant Change · 2015-06-17 · Think of the world in...
Transcript of BLF: How to Lead & Innovate in a World of Constant Change · 2015-06-17 · Think of the world in...
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Thriving in the New Normal: How to Lead and Innovate
in a World of Constant Change
Jeffrey Cufaude, Idea Architects
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Think of the world in which we live, which is it becoming more like?
Random Unpredictable Sometimes volatile Can change rapidly
Routine Repetitious Predictable Fairly constant
@jcufaude
Weather-like Machine-like
Weather and machines concept: Dr. Kathleen Allen
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We still use machine-like principles to manage an increasingly weather-like world.
@jcufaude Weather and machines concept: Dr. Kathleen Allen1
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Volatile Uncertain Complex Ambiguous
@jcufaude
To successfully lead and innovate in a VUCA environment: What might matter more? What might matter less?
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Step into
The Intersection:
a place where ideas
from different fields
and cultures meet
and collide.
@jcufaude
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@jcufaude
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“We don’t have to let go of what we believe, but we do need to be curious about what someone else believes.” Margaret Wheatley
@jcufaude
Embrace the diversity of people and perspectives.
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What lenses/roles/perspectives/filters influence how you make meaning of the world around you and the work you do?
• Higher ed, assoc mgmt • Biz owner/entrepreneur • T-shaped professional • Caucasian male • “Senior” prof/consultant • Midwesterner, Urban dweller • Cusper: GenX/Boomer
@jcufaude
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Stand, join with someone from another table, and briefly talk about how your lenses might influence your thinking and choices.
• Higher ed, assoc mgmt • Biz owner/entrepreneur • T-shaped professional • Caucasian male • “Senior” prof/consultant • Midwesterner, Urban dweller • Cusper: GenX/Boomer
@jcufaude
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Confirmation Bias the tendency to favor information that fits our preconceived beliefs and understanding
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“We enter school as question marks and end as periods. When we begin to learn we are
given a box of 64 crayons ... when we graduate we have one blue pen.”
Edward deBono
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1. Be cult-like about the core. core = purpose + values
@jcufaude
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@jcufaude
When there is a high level of clarity of purpose, teams and individuals thrive.
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Cult-like about their core purpose: What business are they in?
@jcufaude
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@jcufaude
TEDxTalk: http://goo.gl/ctAMJk
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b u s y n e s s isn’t necessarily good
b u s i n e s s
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Mission Metrics vs. Program Satisfaction
?
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5 Why Process (root cause analysis)
Why do we do this program or service?
@jcufaude
Why does this matter?
What value does it provide?
What impact is intended?!
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I.D.D.
2. Streamline strategy to enable impact.
@jcufaude
A.D.D.
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Strategy is “an integrated set of choices that results
in a unique position with
lasting advantages.”
@jcufaude
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@jcufaude
Q uality S ervice C leanliness V alue
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“Consistently making those core directional choices that will best move you towards your hoped-for future.”
@jcufaude
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Macro and micro clarity:
What matters more now? Most today?
What matters less now? Less today?
@jcufaudev
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3. Regularly prune for better results.
@jcufaude
Processes Products
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routine @jcufaude
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Prune until you achieve this: the minimum structure and process that enables consistent high-quality results.
@jcufaude
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AUTONOMY MASTERY PURPOSE
Task – What they do
Time – When they do it
Technique – How they do it
Team – Whom they do it with
“Control leads to compliance. Autonomy leads to engagement.”
@jcufaude
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disciplined deletion: stop doing list
@jcufaude
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What’s the tradeoff?
@jcufaude
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4. Seek opportunities to add value.
@jcufaude Innovation makes things better.
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How do you generally
define better?
@jcufaude
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Innovation is “change that creates a new dimension of performance or value.”
—Peter Drucker
Innovation makes things better.
Innovation often results from “insight into an unarticulated need.”
—Gary Hamel
@jcufaude
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How you generally
define better
• Think of your members, other stakeholders and those that they serve.
• What new dimension of performance would they most value? How do they define better?
@jcufaude
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Focus on the Job to Be Done (JTBD) Clayton Christensen, Harvard Business School
@jcufaude
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5. Experiment to learn what works.
@jcufaude
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“If you go slower, you get less feedback and that won’t help you build a better product or program. I think it’s wrong. You need to iterate towards perfection based on audience, customer, or stakeholder feedback.”
@jcufaude
Eric Ries, author, entrepreneur, founder of the lean startup movement!
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“Innovation is killed with
the two deadliest words
in business: prove it. But
for breakthroughs, there is
no rule or pool of past data
to provide certainty.”
@jcufaude
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@jcufaude
Gary Hamel: insight into the unarticulated need
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pay attention to “weak signals”
@jcufaude
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“Little bets are for learning
about opportunities and
problems while big bets are
for capitalizing upon them
once they’ve been identified.”!
Place lots of little bets.
@jcufaude
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1. Be cult-like about your core.
2. Streamline strategy to enable action.
3. Regularly prune for better results.
4. Seek opportunities to create value.
5. Experiment to learn what works.
Jeffrey Cufaude [email protected] • @jcufaude