P A T IE NC E BRID GE S BLAC KM O N 2222 Aventura Drive Phone: 615.594.7929

Mount Juliet, TN 37122 Email: PatienceBridges@aol.com

ADMI NI STRATI VE ASS IST ANT

A top-performing, dynamic, well respected, highly qualified and innovative Administrative Assistance with a stellar

record of successes, and continuous accolades for services provided. Strong expertise in office administration with large

organizations, as well as building robust relationships with co-workers, management, executives, and clients. Seeking

new opportunities as an Executive Administrative Assistant, or as an Office Manager in Health Care, or Academia.

AREAS OF EXPERTISE

Administrative Assistance

Calendar Management

Meeting Arrangements

Project Coordination

Database Maintenance

Account Invoicing

Employment Verifications

New Hire Orientations

Office Management

IT Troubleshooting

Inventory Management

Budget Management

PROFESSIONAL EXPERIENCE

VANDERBILT UNIVERSITY MEDICAL CENTER, NEUROLOGY SLEEP, NASHVILLE, TN 2008 – PRESENT ADMINISTRATIVE ASSISTANT I (2011 – PRESENT) Provide Administrative Support to 11 providers serving the sleep issues of adult and pediatric clients. Manage the calendar of the Neurology Sleep Division Head, Sleep Medical Director, Fellowship Director, and four

other faculty members. Arrange and set-up complex meetings with senior executives, faculty, staff, and for peer-to-peer sessions.

Coordinate project for the Ingram Barge Program, to include leading breakout sessions for the spouses of Ingram Barge captains, pilots, and steersmen. Give program updates to the Program Director and the Ingram Barge Vice President of Safety. Directly support the Sleep Clinic Medical Director, and the Ingram Barge Program Director.

Deliver direct administrative assistance to the Neurology Sleep Division Director and Burry Chair Holder, the Sleep Fellowship Director, the Sleep Continuing Medical Education (CME) Director, and others.

Coordinate visits to Vanderbilt. Conduct account invoicing and receivables, and procurement card reconciliations. Maintain databases. Arrange new hire and fellowship candidate interviews; provide credentialing assistance to outgoing Fellows.

Manage the budgets for, and organize and coordinate all aspects of the Multidisciplinary Sleep CME/CEC Events. Complete employment verifications, new hire orientations and evaluations. Arrange for domestic and international

travel arrangements and travel report reimbursements using Concur. Coach, and troubleshoot for the Captains, Pilots, and Steersmen. Report sleep therapy compliance of the Captains,

Pilots, and Steersmen to the US Coast Guard.

OFFICE ASSISTANT IV (2008 – 2011) Performed routine office duties including: copying, document editing, filing, and proofreading. Developed a new

mailroom system that served 150 faculty, fellows, residents, and staff. Reduced client no-show rates from 32%-8% by producing a new, efficient, and succinct script to better manage

client communications. Mitigated patient issues, complaints, provided troubleshooting, and resolution for IT issues for the Sleep Division

and the Neurology Department.

KENCO, MEMPHIS, TN 2007 – 2008 CHECKER/INVENTORY CONTROL Confirmed revolving inventory levels; performed internal quality assurance audits on the available products. Delivered exceptional levels of customer service, and verified client orders for accuracy.

PRIVATE CLIENT, BRENTWOOD, TN 2002 – 2007 ADMINISTRATIVE ASSISTANT/NANNY Assisted clients with administrative duties including: clerical, filing, and data entry tasks. Provided childcare services for two children.

Patience Bridges Blackmon Resume, Page 2

Professional Experience, continued

GREEN STREET CHURCH, NASHVILLE, TN 1999 – 2004 YOUTH DIRECTOR Helped to found and created a Peer Leadership Committee; facilitated weekly staff meeting. Led mission teams to domestic and international locations. Maintained student records for more than 100 teens. Managed monthly budgets for events, office supplies, and travels. Networked with vendors to obtain donated food,

and supplies, for community events.

EDUCATION & CERTIFICATIONS

Completed A-STEP Training, American Academy of Sleep Medicine, Albuquerque, NM, 2011 Completed Certified Administrative Professional Course – CAP, International Association of Administrative

Professionals. Exam completed in Nashville, TN, in 2010 Coursework, Bachelor of Arts in Conflict Management, Regions University, Montgomery, AL Coursework, Organizational Management, Lipscomb University, Nashville, TN Tennessee Notary Republic, Commission expires 11/2017 Adult and Infant CPR/AED Certified, expires 10/2016 CAP – Certified Administrative Professional, International Association of Administrative Professionals (IAAP)

PROFESSIONAL ACKNOWLEDGMENTS

Franklin, Dana K. “In the Wake.” The Nashville Scene. 13 August 2013: 20. Print. Hill, L. (2013, June 27). Sleep Center helps barge pilots stay on course. The Reporter -Research News @

Vanderbilt. Retrieved from http://news.vanderbilt.edu/2013/06/sleep-center-helps-barge-pilots/ Acknowledged by the authors in Sleep – Volume 37, Number 2, 2014 for assistance in the preparation of this

manuscript, “Circadian Variability of Fibrinolytic Markers and Endothelial Function in Patients with Obstructive Sleep Apnea”, by Kanika Bagai, MD, MS, Jayant Bagai, MD, and Beth Malow, MD, MS

Acknowledged in The Neurologist - Volume 16, Number 6, November 2010 for assistance with the article, “Obstructive Sleep Apnea, Stroke, and Cardiovascular Diseases”, by Kanika Bagai, MD, MS

COMMUNITY INVOLVEMENT

Counting Team – Team Leader, 2006 – Present, Belmont Church, Nashville, TN. Assist the Finance Manager with

monthly cash and check processing Led an International Mission Team from Israel back to US, in 2007, Belmont Church, Nashville, TN. Brought

encouragement to local Rabbis at five different synagogues. Carried benevolent support, and transported supplies to missionaries in the region.

Lead an International Medical Mission Team to Haiti, 2003, Green Street Church, Nashville, TN. Assisted an American physician working in Haiti; collected medical equipment, medicines, supplies and vitamins. Made and coordinated all travel arrangements for team.